Crafting Project Management methods to overcome Global Crises By Vic Grosjean – Rotary-UN Young Innovator – Project Engineer PMI Conference 2019 – Change the Game!
The Problem
The Problem
Respond to Crisis
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The Problem
Developing Countries ≠ Different rules
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The Problem
Global Crises can hit “Anywhere”
2009
2011
Fire, Melbourne, Vic
Earthquake, Christchurch, NZ
“180 people died” “1,800 houses destroyed” “450,000 ha burnt”
“185 people died” “755 building destroyed” “200,000 tones of sand”
2015 Flooding, Katherine, NT
2017 Cyclone, Debbie, QLD
“1 woman died” “14 people died” “100 people evacuated” “63,000 houses lost power” “saltwater crocs in town” “$3.5 Billion of damages”
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Project Requirements
Project Requirements
Understand the needs
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Quality
Project Requirements
Planning Cost
Time
Project Management Iceberg
Technological approach
Human approach
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Project Requirements
Project Management Iceberg
Technological approach
Human approach
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Project Requirements
Machine vs Human limitations
PART 1 TECHNOLOGY
PART 2 HUMAN
§ Technology limitations
§ Safety & Risks
§ Binary
§ May make bad judgements
§ Can be affected with external environment: § Situation § Rain, wind, temperature § Waterproofing § Corrosion resistance
Combined ó Complementary
§ Affected with Fatigue, Exhaustion § Human Cost § Availability
§ Regulatory requirements
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Technological Solutions
Technological Solutions
1
Technology to extend Human capabilities
Fire
Select the correct technology Flooding
Electrical
§ Technology: § Unmanned Vehicles, ROVs
Tides
Earth slide
§ Small robots & crawlers § Sensors & instrumentation, IoT § High speed communication § Artificial Intelligence
Earthquakes
Wind
§ Blockchain § Needs:
Storm
Hail Radioactivity
§ Rescue people & environment § Assess risks § Asset inspection
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Technological Solutions § New capabilities: Combining technologies § Virtual Reality + Unmanned Systems § Emergency cell drones § Humanitarian Relief Systems § Artificial Intelligence
Communicate efficiently
Credit: Virtual Dive
Credit: AT&T
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Technological Solutions Working in pairs with Robots § Firefighting robots § UAV shelters § Prediction technologies § Technology-assisted Search & Rescue
Credit: Shark Robotics
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Technological Solutions
2
Technology to monitor the environment
Assess Remote Sensing data
§ Unmanned Systems § Asset inspection § Insurance Claim prevision
Decision making tool
Prior-event
During event
Post-event Credit: Airware
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Technological Solutions Assessing the damages § Property damages (after a major weather event) § Roof inspection damages (hail) § Infrastructure inspection (dam, jetty) § Boat damage inspection (hull, chain) § Assessing environmental impacts (pollution) Credits: GeoOceans & VideoRay
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Technological Solutions
Environment Apprehension § IoT & Sensors for Environmental monitoring: § Automatic weather stations § Early warning systems (flood warning systems) § Wind alarm systems (high-wind) § Multiparameters (Water/Air quality)
Credit: Observator Instruments
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Technological Solutions
3
Technology to reduce risks Credit: FOX BUSINESS
Understand combined risks
§ Show examples typhoon, earthquake
§ Evaluation of combined risks: § Environmental Hazard (pollution) § Radiation (radioactivity) § Instability (heavy loads, earth slide) § Accessibility § Electrical, Water, Gas § Assess danger: § Dangerous exposition to send humans
ONE-Event ó MULTI-Hazards
§ Quick evaluation: § Decision-making § Action-planning
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Technological Solutions
Manage the risks § Establishing plans: § Prevention: (Risk Management Register, JSEA) § During the Emergency (hazard, variables) § Post-event (insurance, rescue) § Human & Technological Coordination § Safe § Efficiency § Limits § Regulations Credit: Aerial Tasmania
§ Public Awareness & Communication
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Technological Solutions Creating Trust § Blockchain: Working together § Distributed resources § Partner inter-operability § Collaborative response § Privacy § Fast-response § Reduce-risks Credit: SAP Cloud Platform BlockChain Service
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Human Approach
Human Approach
1
Understand the Needs
Start with “Why?”
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Human Approach
Project/Crisis
The Ergonomic Approach
Prior-event
a. Prior: - Why? - Where? - Who? - When?
During event
Post-event
b. During: - How?
c. Post: - What?
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Human Approach
2
Understand your landscape
Find the Gaps
“The Impact-Gaps Canvas” - Daniela Papi-Thornton's “Tackling Heropreneurship”
page
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Human Approach
Do you know what you don’t know?
Credits: Donald Rumsfeld - Concept
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Human Approach
The Ergonomic Approach: Planned versus Real
Understand each factors: - Physical Ergonomic - Organizational - Cognitive - Psychosocial Reduce the consequences - Risks - Loss - Delays page PMI Conference 2019 - Change the Game! © OceanX Group 2019
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Human Approach
3
Optimize your project Ideas
Learn
Run Lean
Build
How do you test a new idea?
Build, Measure, Learn Lifecycle
Data
Product
Measure page PMI Conference 2019 - Change the Game! © OceanX Group 2019
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Human Approach
The Ergonomic Approach: Effects on Humans & Systems Prevention: Minimize risks
Environment Technology Methods
Project Optimization
1. Phenomenon understanding 2. Identification of causes
Increase productivity Fast delivery Compliance
3. Categorize risks 4. Identification of basic concepts 5. Regulatory requirements page PMI Conference 2019 - Change the Game! © OceanX Group 2019
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Case Studies
Case Study
1
Past case study
Response to crisis - Red Cross in Haiti (2010)
Situation: - Red Cross raised ½ billion USD & only built 6 homes Issues: - Miscounts in records - Mistrusted “Middle-Man” organizations - Used the money to repay their deficit - Lack local experience - Missing supplies to conduct activities - Delays: could not acquire land-rights
Credit: Red Cross PMI Conference 2019 - Change the Game! © OceanX Group 2019
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Case Study
2
Current case study
Ongoing Famine in Yemen – UNICEF (2016-Present) Situation: - Blockage of food production & distribution - Possible world worst famine in 100 years - 13 million people facing starvation - 85,000 children under 5 have died Challenges: - Political alliances - Food and medicine confiscated - Mental health issues Credit: UNICEF PMI Conference 2019 - Change the Game! © OceanX Group 2019
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Case Study
3
Future case study
New Pollution Monitoring Systems: UN in Kenya Situation: - Pollution contaminating Kenyan water supply through rivers Challenges: - Political: River crosses 4 countries - Pollution mixes with the environment - Removing is not enough: what do you do with it? - Security of cleaning equipment - Environment: Crocodiles - Education Credit: United Nation Environment Programme page PMI Conference 2019 - Change the Game! © OceanX Group 2019
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Presentation Summary
Quality
Presentation Summary
Planned Cost
Project Management Iceberg
Real
Behaviour: - Power - Politics
Time Attitude: - Beliefs
Risks: - Environment - Technology - Methods
Technological approach + Human approach = Optimal Operating mode
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REFERENCES Npr.org. (2019). NPR Choice page. [online] Available at: https://www.npr.org/2015/06/03/411524156/in-search-of-the-red-cross-500-million-in-haiti-relief [Accessed 25 May 2019]. Npr.org. (2019). NPR Choice page. [online] Available at: https://www.npr.org/2018/07/13/628861808/fema-report-acknowledges-failures-in-puerto-rico-disasterresponse [Accessed 25 May 2019]. Palachuk, K. and Palachuk, K. (2019). The Five Biggest Problems with Disaster Recovery Plans - StorageCraft. [online] StorageCraft Technology Corporation. Available at: https://www.google.com/amp/s/blog.storagecraft.com/five-biggest-problems-disaster-recovery-plans/amp/ [Accessed 25 May 2019]. Adeyemi, L. A. & Idoko, M. (2008). Developing local capacity for project management: key to social and business transformation in developing countries. Paper presented at PMI® Global Congress 2008—EMEA, St. Julian's, Malta. Newtown Square, PA: Project Management Institute. Zuofa, T. & Ochieng, E. G. (2012). Towards the advancement of project management practice in developing countries: the case of Nigeria. Paper presented at PMI® Research and Education Conference, Limerick, Munster, Ireland. Newtown Square, PA: Project Management Institute. Nguyen, N. M. (2007). The challenges of transferring modern project management principles and methodologies to developing countries. Paper presented at PMI® Global Congress 2007—Asia Pacific, Hong Kong, People's Republic of China. Newtown Square, PA: Project Management Institute. Rondinelli, D. A. (1976). Why development projects fail: problems of project management in developing countries. Project Management Quarterly, 7(1), 10–15. CoinDesk. (2019). US Defense Department Says Blockchain Can Help in Disaster Relief - CoinDesk. [online] Available at: https://www.google.com/amp/s/www.coindesk.com/us-defense-department-says-blockchain-can-help-disaster-relief%3Famp [Accessed 25 May 2019]. Digitalistmag.com. (2019). Blockchain For Disaster Relief: Creating Trust Where It Matters Most. [online] Available at: https://www.digitalistmag.com/improvinglives/2017/11/23/blockchain-for-disaster-relief-creating-trust-where-it-matters-most-05527536 [Accessed 25 May 2019].
REFERENCES Incredible earthquake devastation in New Zealand filmed by drone. (2016). [video] Available at: https://www.youtube.com/watch?v=Pkx9tcMJDRY [Accessed 25 May 2019]. Drone use in a disaster zone. (2014). [video] Available at: https://www.youtube.com/watch?v=rrWhHEgpPQQ&feature=youtu.be [Accessed 25 May 2019]. Using drones to assess damage for insurance. (2017). [video] Available at: https://www.youtube.com/watch?v=9wYuAziEMys [Accessed 25 May 2019]. Airware Aerial Rooftop Inspection for the Insurance Industry. (2016). [video] Available at: https://www.youtube.com/watch?v=u_ORwYQ9mPM [Accessed 25 May 2019]. ROV Mooring Inspection Package. (2018). [video] Available at: https://www.youtube.com/watch?v=xd81DNZ8Q_k [Accessed 25 May 2019]. Asset Deployed ROV Wharf Jetty Inspection Vertech & Geo Oceans. (2018). [video] Available at: https://www.youtube.com/watch?v=8I5HF_j7yLo [Accessed 25 May 2019]. VideoRay ROV Underwater In Lieu of Drydocking (UWILD) Vessel Inspection. (2012). [video] Available at: https://www.youtube.com/watch?v=hFMNnPGVb-M [Accessed 25 May 2019]. AT&T And Verizon Have Emergency Cell Service Drones. (2018). [video] Available at: https://www.youtube.com/watch?v=S8RcKBX4XvY [Accessed 25 May 2019]. Agency, T. (2019). Rain Gauges & Precipitation Sensors - Observator Group. [online] Observator.com. Available at: https://observator.com/en/meteo-hydro/products/meteorologicalsensors/rain-gauges-precipitation-sensors [Accessed 25 May 2019]. Wind Alarms | World's Best Wind Speed Sensors. (2019). About Wind Alarms - Implement a successful wind monitoring strategy. [online] Available at: https://windalarms.com.au/aboutwind-alarms/ [Accessed 25 May 2019]. Davidson, H. (2019). Northern Territory floods: woman dies, hundreds evacuated and saltwater crocs in town. [online] the Guardian. Available at: https://www.theguardian.com/australianews/2015/dec/28/woman-dies-floodwaters-force-hundreds-evacuate-across-northern-territory [Accessed 25 May 2019]. MAURYA, A. (2012). Running lean: iterate from plan A to a plan that works. Sebastopol, CA, O'Reilly. Sinek, Simon. Start With Why: How Great Leaders Inspire Everyone to Take Action. New York, N.Y.: Portfolio, 2009.
Contact us
Vic Grosjean Principal Consultant www.OceanXGroup.com.au
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