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WhenwetalkabouttheimpactoftheNewZealandFlyingDoctorService,thiscanbeexpressedin manyways.Everydollarfromourcommunityhasanimmediateanddirectimpactonkeepingthis criticalservicegoingandwethankyouallforyoursupportaswereachcloseto1,500missionsperyear ArthurRuddenklau,OperationsManagerandSeniorPilot,reportedaparticularlybusyperiodoverthe ChristmasholidayswithbothChristmasEveandNewYearinvolvingmultipleflightsacrossNewZealand.
Ofcourseourpatientsarehugelyimpactedbytheserviceastheyaretakentothehighacuitylevelof careorspecialistskillstheyneed.Inthesecasesspeedand‘levelofcare’arecritical;theplaneismuch fasterthanaroadambulancebutunlikeanambulance,whichisemergencyorientedtheplaneisa mobileintensivecaredepartment.
Familiesalsofeeltheimpactwhenamother,father,child,cousin,friend,orcolleagueishelpedinvery challengingconditions.Myhairdressercalledmerecently–herbrothertravelledtoChristchurchfor ongoingcancertreatment,hishealthdeterioratedrapidlyandnothingelsecouldbedone.Allhewanted wastodieathome,backinBlenheim–theNZFlyingDoctorServicemadethispossible.Shewantedme topassonthefamily’sgratitudeandappreciationandinturnwepassthistoyou.Withoutyoursupport wecannotoperatethisservice24/7.
Thankyoufromallourpatientsandcrew.
-CHRISTINEPRINCE,CEO
*Decrease due to Covid.
Patient numbers are continuing to increase year on year in both Christchurch and Nelson. The Christchurch service is up 10% and Nelson has grown by over 15%, showing the need for the new plane which has been working from Nelson airfield throughout 2024.
IN 2024 WE TRANSFERED 1392 patients across New Zealand
WE ARE SO GRATEFUL for the support from our community WE NEED TO RAISE 3.0 million dollars every year.
TheadditionoftheKingAirB200aircrafttotheNewZealandFlyingDoctorServicefleethasmadea significantimpactonouroperationsintheNelsonregion.Initsfirstfullyearofservice,thisaircrafthas transported745patients,anincreaseof15%from2023.Itsspeed,reliability,andefficiencyhave improvedourabilitytoprovidecriticaltransferswhenandwheretheyareneededmost.
Weareincrediblygratefultohavethisaircraftinservice.Theincreasedcapacitymeansmorepatients canreceivetimelymedicaltransfers,ensuringtheygetthecaretheyneedwithoutunnecessarydelays. Ithasstrengthenedourabilitytorespondtocasesacrosstheregion,supportingbothlocalhealthcare providersandthewidercommunity.
Towardstheendof2024,oneofourChristchurch-basedaircraftwassenttoHamiltonAeroMaintenance forafullavionicsupgrade.Thisinvestmentwillenhancesafety,efficiency,andoverallperformance, ensuringwecontinuetodeliverthehigheststandardofcare.Theaircraftreturnstoserviceinearly2025 inafullyupgradedformat,furtherstrengtheningourfleetfortheyearsahead.
TheKingAirB200isaninvaluableasset,andweanticipatecontinuingtoprovidelifesavingcarewithits supportforyearstocome.Welookforwardto2025andthepossibilityofanotherplanejoiningthefleet.
-ARTHURRUDDENKLAU,OPERATIONSMANAGER

We are incredibly grateful to the Lindsay Foundation for their three years of dedicated support for the service. Their generosity has played a vital role in ensuring that paediatric patients receive the urgent medical transport they need, helping families across the region access life-saving care.
This support has directly contributed to maintaining and improving our ability to safely transport young patients, ensuring they receive the best possible medical attention during critical moments. The impact of this commitment is felt by every family who relies on our service in their time of need.
On behalf of our team and the children whose lives have been touched by this generosity, thank you to the Lindsay Foundation. Your support has made a lasting difference in ensuring this essential service continues for years to come.
In 2024, the Trust was able to assist 15 staff in attending the 2024 Aeromed Conference, Critical Care in the Air: From the Highs to the Lows, in Christchurch. This event provided an invaluable opportunity to connect with colleagues across the aeromedical retrieval sector in New Zealand and Australia, strengthening professional networks and sharing vital knowledge. Meeting teams from the Royal Flying Doctor Service (Queensland), The Victoria Air Ambulance Service, and the Royal Flying Doctor Service (Central) broadened perspectives and deepened collaboration across the industry.
Beyond the presentations, the opportunity to engage with experts and peers was a key benefit for our team. Flight Nurse Charmaine presented her Master’s research on the Professional Quality of Life of Flight Nurses in New Zealand, contributing valuable insights to the field. These learning experiences help ensure the team continues to provide the highest standard of care to every patient they transport.
This investment in our people is only possible because of our donors. As Flight Nurse Val shared, “Thank you for giving me this learning opportunity as well as an opportunity to meet so many professionals and experts in the aeromedical field.” This training directly enhances the skills, knowledge, and connections that make the lifesaving service even stronger. |
"AT
THE CONFERENCE WE HAD CLINICAL EXPERTS SHARING PATIENT CASESTUDIES FROM AROUND THE WORLD WITH PRESENTATIONS FROM AS FAR AFIELD AS ICELAND AND SWITZERLAND. IT IS A UNIQUE LEARNING EXPERIENCE. WITH YOUR HELP IN 2025 WE HOPE TO SEND CLINICIANS TO THE CONFERENCE IN AUSTRALIA."
- CHRISTINE PRINCE NZFDT CEO

This year, the Trust was pleased to equip the Flying Doctor team with new PPE.
The new jackets are fire resistant and also keep the crew warm and dry in all weather conditions, ensuring they can focus on caring for patients and their families, especially when transfers take place outdoors between the hangars and aircraft.
Large umbrellas ensure that the crew can keep patients dry as they are moving between the plane and the hangar or ambulance.
This vital upgrade was made possible thanks to the generous support of Air Rescue and Community Services. This contribution directly enhances the safety and comfort of our team as they carry out their lifesaving work.


Throughout 2024 Nelson’s Beechcraft King Air 200, Kahurangi, played a vital role in patient transport, completing 745 transfers from Nelson Airport. November was the busiest month, with 81 transfers handled by the Nelson-based aircraft and an additional 8 patients transported by the Christchurch plane. The majority of patients transported were over 65 years old (56%), while 40% fell within the 16-64 age group, and 3% were children, highlighting the significant need for aeromedical support among older adults.
THANK YOU!

Your generous support in 2024 helped us keep this vital service in the air!
