CASE STUDY
Nonprofit and public sector software provider finds holistic solution and true partner with Nuvei PARTNERSHIP SIMPLIFIES PAYMENTS WHILE PROVIDING GREATER VALUE
OVERVIEW Sylogist is a leading provider of software-as-a-service solutions for nonprofit and public sector organizations. Founded in 1993 in Calgary, Alberta, Sylogist has grown rapidly through successful acquisitions into a leading global independent software vendor. It serves almost 2,000 customers globally across four sectors: nonprofit, education, government, and business-to-business (B2B). Sylogist has partnered with Nuvei to simplify and modernize its payments program with a solution that delivers exceptional commerce experiences.
THE CHALLENGE As a result of rapid growth through strategic acquisition, prior to partnering with Nuvei, Sylogist worked with different payments providers across its software platforms. This created a fractured and disjointed environment that was complex and costly for Sylogist to support. Additionally, modern functionality that today’s organizations and consumers expect like instant merchant onboarding, support for mobile wallets, and a consistent brand experience was not available. Finally, both partnership support and customer service for the software users left much to be desired and varied widely across providers. The company needed an aligned partner who could simplify and elevate its payments program and deliver greater value to both Sylogist and its customers.
THE SOLUTION After thorough due diligence, Sylogist chose Nuvei to power a new cross-platform payment solution—SylogistPay—and to leverage Nuvei’s managed payment facilitation technology which delivers frictionless customer onboarding and features white-label payment capabilities. Nuvei’s 25-year track record helping software providers simplify payment processing, along with its deep domain expertise and vertically tailored commerce innovations built for the nonprofit and public sectors, have enabled Sylogist to streamline, monetize, and modernize its payments program.