In the Spotlight: Getting to Know Andrew Villasenor, Your New Business Development Manager Can you share your professional journey and how it has prepared you for your role at Nuvei? My journey in the payments industry began 8 years ago on the operations side as Head of Customer Support. I gained experience in backend systems, developed the ACH Reject process, and worked closely with enterprise clients and ISOs on pricing strategies and tech knowledge. After transitioning to the Sales side, I contributed to building out the RM, BDM, and operations auditing processes, which led to significant growth. Through trial and error, we assisted our ISOs in increasing submissions and expanding portfolios, primarily through comprehensive training, education, and toptier support at all levels. Our submissions escalated from 30-40 a month to averaging 200 new accounts monthly. Subsequently, seeking to enhance my expertise, I pursued opportunities in the high-risk space as a BDM. Here, I honed my skills in selling to both direct merchants and ISOs, mastering account approval, processing, and long-term account management. My genuine passion lies in the RM role, where I can foster partner growth and cultivate client relationships, leading me to Nuvei.
What attracted you to join Nuvei, and how do you envision contributing to the company’s success in your role? You don’t have to be in this industry long to hear the name “Nuvei”. You then look into the company and find out how beneficial it is for partners to join the Nuvei family because of the endless amount of solutions we have to offer, not only in the US but globally. All of that excited me but ultimately what brought me in was the initiative to make Nuvei the best environment for partners. The clear drive and vision set by Casey Russell, Christina Poliquin, and Trey Swallow to do whatever it takes to make Nuvei not just a place for some ISOs to submit deals but a home for our partners. www.nuvei.com