Digital and Technology Solutions Professional Degree Apprenticeship PROGRAMME HANDBOOK
Contents
Northeastern University London Centre for Apprenticeships
02 Contents 03 Northeastern University London Centre for Apprenticeships 04 Apprentice Experience & 04 Programme Overview 06 Programme Structure and Courses
13 H Learning ow Apprentices Learn: Off the Structure: Off Job Learning the Job Learning 14 Apprentice Support & Guidance
15 Line Manager Responsibilities 16 IT & Software Requirements
18 Qualifying for Apprenticeship Funding
08 Assessment Methods
19 H ow Employers Funding Options Can Fund for Employers Apprenticeships
10 Welcome Week and Induction
Through the integration of academic study and practical workplace experience, apprentices apply their learning in realworld contexts while supporting individual career development and delivering value to employers.
17 Initial Eligibility Review
07 ServiceNow accredited industry training
09 End-Point Assessment
Northeastern University London is a leading higher education institution with a strong focus on academic excellence and applied learning. The Centre for Apprenticeships delivers programmes that combine rigorous academic study with structured workplace learning, enabling apprentices to develop the Knowledge, Skills and Behaviours needed to excel in their roles and contribute to organisational success.
20 Application and Onboarding Process
11 Mandatory Bootcamps
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13 How Apprentices Learning Learn: On the Structure: On Job Learning the Job Learning
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Apprentice experience Apprentices benefit from a structured learning experience that supports their successful integration into the workplace and the wider Northeastern University London community, fostering professional development, meaningful connections, and long-term success. Support and opportunities include: • Employer engagement and collaboration • Career development activities • Industry talks and guest speaker sessions • Participation in bootcamps and programme events • Dedicated academic support to help apprentices reach their full potential • Flexible online learning with access to course materials and recorded lectures • A world-class online library • Collaborative tools to support professional commitments
Programme overview The Digital Technology Solutions Professional Degree Apprenticeship combines work-based learning with online study over 36 months plus the End-Point Assessment (EPA). Each academic year spans approximately 46 weeks and is designed to integrate academic study with practical workplace application. Successful completion leads to a BSc (Hons) in Digital Technology Solutions. This apprenticeship is aligned to the Level 6 Digital Technology Solutions Professional Apprenticeship Standard (ST0119): Discover the KSBs
Teaching and learning delivery model The programme is delivered through a flexible, structured model designed to combine academic rigour with practical workplace application. Courses are organised into six- or twelveweek study blocks, blending asynchronous study with scheduled live teaching sessions to provide both flexibility and structure.
Learners are supported through a range of teaching methods and resources, including: • Guided online learning with rich media assets and interactive activities designed to deepen understanding and application • Live collaborative seminars for each module, delivered by expert faculty, with recordings available for flexible access and review
• Online discussion groups to encourage collaboration, knowledge exchange, and peer learning • Dedicated 1:1 academic support with experienced, specialist faculty • Study skills workshops to support English, Maths, and academic practice, ensuring every apprentice is equipped to succeed Each module includes multiple assessment points to measure progress, reinforce learning, and support the development of core Knowledge, Skills and Behaviours.
• Access to a world-class digital library, including an extensive collection of e-books, peer-reviewed journals, databases and academic research materials
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Programme structure and courses The apprenticeship is delivered over three years, integrating academic study with practical workplace experience. Each year builds progressively, developing the Knowledge, Skills and Behaviours required for a career in digital technology. Stage 1 (Level 4)
Stage 3 (Level 6)
Business Analyst
• Business Fundamentals (15 Credits)
Choose One Specialism
• Consulting Fundamentals and Frameworks (15 Credits)
• Mathematical Structures and Methods (15 Credits) • Intensive Foundations of Computer Science and Programming (30 Credits) • Databases and Data Management (30 Credits) • Organisational Behaviour (15 Credits) • Digital Fluency in the Artificial Intelligence-Enabled Enterprise (15 Credits)
Stage 2 (Level 5) • Information Technology Project Management (15 Credits) • Database Design and Management (15 Credits) • Data Visualisation (15 Credits) • Data Analytics (15 Credits) • Visual Communication of Information (15 Credits) • Information Technology Service Management (15 Credits) • Cyber Security (15 Credits) • Network Architecture and Protocols (15 Credits)
In Year 3, apprentices select one specialism aligned to their role and career pathway. Software Engineer • Software Engineering (15 Credits) • Software and Data Security (15 Credits) • Advanced Software Design and Development (30 Credits) • Advances in Software Engineering (30 Credits) • Software Engineer End-Point Assessment (30 Credits) Information Technology Consultant • Consulting Fundamentals and Frameworks (15 Credits) • Customer Life Cycle Management (15 Credits) • Advanced Information Technology Service Management (15 Credits) • Business and Change Management (15 Credits) • Theory and Practice of Business Technology Consultancy (30 Credits) • Information Technology Consultant End-Point Assessment (30 Credits)
• Software Engineering (15 Credits) • Predictive Analytics Using Programming (15 Credits) • Business and Change Management (15 Credits) • Advanced Topics in Business Analysis (30 Credits) • Business Analyst End-Point Assessment (30 Credits) Cyber Security Analyst • Data and Network Protection (15 Credits) • Software Engineering (15 Credits) • Software and Data Security (15 Credits) • Enterprise Security Management (15 Credits) • Advanced Topics in Cyber Security (30 Credits) • Cyber Security End-Point Assessment (30 Credits) Data Analyst • Data Driven Decision Making (30 Credits) • Predictive Analytics Using Programming (15 Credits) • Implementing Data Science (15 Credits) • Advanced Topics in Data Analytics (30 Credits) • Data Analyst End-Point Assessment (30 Credits)
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Further details are available on the Level 6 Digital Technology Solutions Professional Apprenticeship webpage.
ServiceNow accredited industry training As part of the DTSP programme, all apprentices complete integrated ServiceNow certification training across all three years. The necessary training is provided within the course and the exam fee is covered; however, apprentices are responsible for scheduling their own exams independently. Year 1
Year 3 (Specialism-Specific)
• Certified System Administrator (Mainline) • Welcome to ServiceNow (Micro)
Software Engineer • Certified Implementation Specialist / Certified Application Developer (Mainline)
Year 2 • Certified Implementation Specialist – Data Foundation (CMDB & CSDM – Mainline) • Configure the CMDB (Micro) • CMDB Health (Micro) • Agile Development 2.0 (Micro) • Platform Analytics (Micro)
Year 3 (All Specialisms) • Certified Implementation Specialist – Strategic Portfolio Management (Mainline) • Certified Implementation Specialist – IT Service Management (Mainline)
IT Consultant • Certified Implementation Specialist – Service Mapping (Mainline) Business Analyst • Certified Implementation Specialist – Risk and Compliance (Mainline) • Certified Implementation Specialist – Security Incident and Response (Mainline) • Certified Implementation Specialist / Certified Application Developer (Mainline)
Cyber Security Analyst • Certified Implementation Specialist – Risk and Compliance (Mainline) • Certified Implementation Specialist – Security Incident and Response (Mainline) • Certified Implementation Specialist / Certified Application Developer (Mainline) Data Analyst • Predictive Intelligence (Micro)
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Assessment methods
End-Point Assessment
The programme employs a range of assessment methods designed to evaluate both academic knowledge and professional practice. Each method is aligned to the competencies required of a qualified Digital and Technology Solutions professional.
The programme enables apprentices to complete a work-based project aligned to their role and their employer’s organisational needs.
• Written Assignments – Structured academic reports (e.g., analysing a cyber incident) that assess theoretical knowledge, analysis, use of evidence, and written communication. • Portfolios – Evidence collected over time (e.g., observations, reflections, witness testimonies) demonstrating consistent application of skills in real or simulated settings. • Presentations – Verbal delivery of information (e.g., explaining how to resolve a system fault) assessing subject knowledge, communication, confidence, and audience engagement. • Practical Assessments – Direct observation of skills in action (e.g., coding tasks, system testing) evaluating competence, safety, accuracy, and professional standard.
• Work-Based Project (Report) – A substantial workplace investigation reported formally (e.g., improving staff communication), measuring research, planning, problem-solving, and evaluation. • Professional Discussion (Viva Voce) – A structured conversation exploring understanding and decisions (e.g., justifying material choices), assessing knowledge depth, judgement, and reasoning. • Set exercises – Set Exercises (e.g. a series of short exercises distributed across the course)
or full details of F assessment methods, refer to the Course Descriptors.
Apprentices will apply knowledge and skills to realworld challenges such as designing digital solutions, developing software applications, implementing systems integrations, and driving technology-led business improvements. Assessment is carried out through a written work-based project report, presentation and professional discussion (Viva Voce), forming the EPA for the apprenticeship.
Full details of the End-Point Assessment (EPA) are available in the official apprenticeship standard: End-Point Assessment Overview For Higher and Degree Apprenticeship programmes, all assessment elements are compulsory pass elements. Non-submission of assessment elements results in automatic failure of the course.
Throughout their studies, apprentices will develop expertise in software development, systems design, data analysis, and stakeholder engagement, while strengthening professional skills such as critical analysis, technical documentation, and evidence-based decisionmaking.
• Artefacts – Work produced during study or employment (e.g., spreadsheets, lesson plans, digital media) assessed for quality, technical accuracy, and professional relevance.
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In Person Bootcamp Year 1 and Year 2 include a mandatory two-week Bootcamp, that forms a core part of the apprenticeship programme. The bootcamps are directly tied to key programme modules, with each year focusing on distinct areas of study:
Welcome week and induction
Year 1
Digital Fluency in the Artificial IntelligenceEnabled Enterprise
Year 2
Network Architecture and Protocols
Structure Week 1 – Mandatory in-person attendance at the London campus: Face-to-face teaching aligned with core modules Week 2 – Online: Structured, tutor-led learning that builds on the in-person delivery.
Employer requirements
Important information
Employers must release apprentices for the full duration. Attendance is mandatory across both weeks, Monday to Friday.
Bootcamp activity contributes towards off-thejob learning requirements.
Apprentices begin the programme with a Welcome Week in Year 1. At the start of Years 2 and 3, a full Induction Week is also completed. Attendance is mandatory across all three years, and employers are required to release apprentices for the full duration of each induction week. The Welcome Week introduces the programme, key systems, expectations, and available support services. The Induction Weeks in Years 2 and 3 provide programme updates, refresher guidance, and preparation for the academic year ahead.
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Induction activities include: • Live, tutor-led (synchronous) sessions • Guided independent (asynchronous) learning activities These activities ensure apprentices are fully prepared with the knowledge, systems, and support required for success in academic study and workplace learning. 11
How apprentices Learning learn Structure Off-the-Job Learning
Apprentices are required to complete a minimum of 7 hours per week of off-the-job learning, in line with funding requirements. This may be scheduled flexibly across the week in line with employer requirements and programme delivery model. Employers are responsible for enabling apprentices to access this structured learning, which supports academic progress and application in the workplace.
On-the-Job Learning
On-the-job learning enables apprentices to apply knowledge and skills in real workplace situations, progressively taking on greater responsibility under supervision. Employers must provide meaningful work aligned to the apprenticeship standard, along with regular feedback and support. This ensures apprentices develop the required Knowledge, Skills and Behaviours (KSBs) and are fully prepared for apprenticeship assessment.
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Line manager responsibilities Line managers play a key role in apprentice success by ensuring workplace learning is aligned with programme requirements. Responsibilities include: • Releasing apprentices for off-the-job learning, induction, and bootcamps • Supporting attendance at scheduled teaching sessions • Participating in 8-weekly tripartite reviews • Providing meaningful work aligned to Knowledge, Skills and Behaviours (KSBs)
Apprentice support & guidance Apprentices benefit from a structured programme of academic provision, pastoral care, and professional development opportunities designed to support success in both study and workplace learning. Academic Progress and Programme Oversight
Wellbeing and Personal Development Services
• Dedicated Success Manager
• Mental health and counselling provision
• 8-weekly tripartite reviews involving apprentice, employer, and training provider
• Student services and wellbeing support specialists
• Monthly progress reviews
• Peer mentoring and community networks
• Structured programme monitoring and feedback cycles
Learning, Teaching and Academic Resources
• Supporting preparation for the apprenticeship assessment
Community, Engagement and Enrichment • Student Union and learner voice opportunities
pprentices have access to a range of A learning and teaching resources, including:
• Employer engagement activities and collaborative events
• 1:1 academic guidance with faculty
• Induction programme, bootcamps, and graduation events
• Study skills workshops and guided learning sessions
• Offering regular feedback and performance guidance
• Awards and recognition opportunities
• Online learning platform and digital library, including academic journals and research materials • Recorded lectures and digital learning materials to enable flexible study 14
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IT & software requirements
Eligibility and funding
Apprentices must have access to suitable IT equipment and software for the duration of the programme. Employers are responsible for ensuring this is in place before the programme starts.
Initial Eligibility Review
• A laptop or desktop computer is required (laptops are preferred) • Administrative access may be required to install software
Year 1 Essential Software)
• Python (latest stable version, with virtual • All apprentices will be issued with a environment support) university email address, which • Additional Python Libraries must be used for all programme— matplotlib, seaborn, related communications Pandas, Networkx, numpy • Jupyter Notebook — for data Apprentices will access analysis and data science the following digital platforms using their • Python IDE — e.g. IDLE, VS university credentials: Code, or PyCharm • SQLite3 and DB Browser for Office 365 — Word, Excel, SQLite PowerPoint and Teams • Putty — SSH client for Linux Canvas — Virtual Learning VM instances Environment • Miro — online whiteboard Maytas — apprenticeship tracking and collaboration and off-the-job logging • Tableau — data visualisation Quercus — course details and marks (free student account via Northeastern University Library — euniversity email) books, journals and academic • VSCode — code editor resources • Git — version control Zoom — live teaching and tutorials • Docker — container management
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Year 2 Essential Software) MySQL / MySQL Workbench — relational database management MongoDB / MongoDB Compass — via MongoDB Atlas, no install required Additional Python Libraries — mysqlconnector-python, pymongo Twine — interactive storytelling (HTML/CSS/ JavaScript) Cisco Packet Tracer — network simulation Postman — API building and testing
Before progressing an application, an initial eligibility review is carried out to ensure the role and candidate are suitable for the apprenticeship standard As part of the initial eligibility review, employers and prospective apprentices are required to submit a current CV and job description for the role. Northeastern University London will review these against the apprenticeship standard to confirm that the role aligns to the standard, the apprentice is undertaking relevant duties, and the candidate is likely to meet the entry requirements.
Entry Requirements Entry Requirements
Where alignment is not immediately confirmed, feedback and guidance will be provided before progressing to formal application and onboarding.
Relevant prior learning and workplace experience will also be considered, and Recognition of Prior Learning (RPL) and credit transfer may apply where appropriate.
Don’t meet funding criteria? You can still
Apprentices must be employed in a role aligned to the Digital Technology Solutions Professional apprenticeship standard. Entry requirements are typically: • Three A-levels (or equivalent) at BBB or above •Maths, English and ICT at grade 4/C or above
Where an applicant does not fully meet the entry requirements, each case will be reviewed individually. In some instances, applicants may be invited to interview and/or submit a portfolio before a final decision is made.
join our programme via our commerciallyfunded route – ask our BD team for more. 17
Qualifying for apprenticeship funding
Funding Options for Employers
To be eligible for apprenticeship funding, applicants must meet government funding rules.
A breakdown of the funding options available, depending on your organisation’s size and levy status.
Applicants must:
Levy-Paying Employers
Non-Levy Employers
Key Consideration
Employers with an annual payroll over £3 million contribute to the Growth and Skills Levy (formerly the Apprenticeship Levy) and can use these funds to pay for apprenticeship training and assessment. Funds are accessed and managed through the Apprenticeship Service account.
Non-levy employers: funding depends on apprentice age at the start of training
Levy transfer arrangements can take time to secure. Employers should begin the process at least 2–3 months before the intended apprenticeship start date.
• Meet UK residency and funding eligibility requirements in line with government funding rules • Be at least 16 years old at the start of the programme • Have left full-time education prior to starting the apprenticeship • Be employed for a minimum of 30 hours per week • Be able to complete the apprenticeship within any relevant employment or visa conditions • Not hold an existing qualification at the same or higher level in a related subject area
Where applicants do not hold GCSE Maths and English at grade 4/C or above, they will be required to work towards these qualifications as part of the apprenticeship, in line with funding requirements. If there is uncertainty about an applicant’s eligibility, please contact the Business Development Team before progressing an application. A link to the official apprenticeship funding rules can be found here: Apprenticeship Funding Rules
Discover how to make the most of your levy with our Levy Health Check. If levy funds run out, training is fully funded for apprentices aged 16 to 24. For those aged 25 or over, employer co-investment rises to 25% (previously 5%).
Under 25 • From Sept 2026 starters: no training costs (100% funded) 25 or Over: Co-Investment • Employer pays 5%, government funds the remaining 95% Levy Transfer • Employers may request unspent levy funds from larger organisations
Funding arrangements must be confirmed before the apprenticeship begins. Employers are responsible for ensuring an appropriate funding route is in place prior to enrolment. Learn more about funding options available to SME organisations in our
• These funds can be used to cover training and assessment costs
Apprenticeship Funding Guide for SMEs.
• Employers can explore available pledges or requesting via the official government portal
Additional Support
• Successful applicants have 100% of costs covered
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Funding Requirement
• NI Exemption (under 25) • Care Leaver Bursary: £3k • Hiring Incentives: £1k-£3k • Youth Jobs Grant: £3k
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Application process The steps below outline what to expect.
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Submit an application form
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Complete a Skills Scan selfassessment
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Complete initial English and Maths assessments
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Attend Skills Scan discussion and ID check with the employer and Northeastern University London
What happens next Our operations team reviews your full application and confirms the outcome. Some applicants who do not meet the academic entry criteria may be invited to interview as part of this process.
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Contacts and support All enquiries relating to the Digital and Technology Solutions Professional Degree Apprenticeship should be directed to the Business Development Team. The team can support with: • Programme information and guidance • Employer queries • Eligibility and entry requirements • Application, onboarding, and enrolment process • Funding and next steps Email: apprenticeships@nulondon.ac.uk If your query requires specialist input, the Business Development Team will ensure it is directed to the appropriate contact at Northeastern University London
Devon House 58 St Katharine’s Way London E1W 1LP United Kingdom