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Wholesale Direct: 973.808.0204
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JAGUAR BROOKLYN 809 Neptune Ave. Brooklyn, NY 11224
Ted Rainer, Ocean Bay Auto Body 732-899-7900 / ted@oceanbayautobody.com
Anthony Trama 973-818-9739 / anthonytrama@aol.com
BOARD ALLIED
Joe Amato, The Amato Agency 732-530-6740 / joesr@amatoagency.com
Mike Kaufmann, Mike Kaufmann Dealer Group 973-332-7014 / mkaufmann@adps.com
PRESIDENT/PUBLISHER
Thomas Greco / thomas@grecopublishing.com
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CONTRIBUTING EDITORS Charles Bryant • Mario DeFilippis • Keith Krehel • Ken Miller Jerry McNee • Jacquelyn Bauman Joel Gausten
Josh Bauchner Kaitlyn Gavidia Sofia Frishta EsHaq Joe Ocello
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LOCAL NEWS
11 “The Final Review Advantage Part One” 2026 Workshop Information
NATIONAL NEWS
16 New Jersey District Court Finalizes Class-Action Lawsuit Against Subaru by Katie Agnello
LOCAL FEATURES
18 Anthony McNee Creates One-of-a-Kind Estimating Streamlining Tool by Alana Quartuccio
22 Heaven Smiles on Restored Ford Truck by Chasidy Rae Sisk
COVER STORY
30 Accelerate to Maximum Performance at NORTHEAST® by Alana Quartuccio
AUTOMOTIVE RECYCLERS ASSOCIATION OF NEW JERSEY
37 Wharton Insurance Briefs by Mario DeFilippis
Joe Lubrano
Michael Lovullo
Jeff McDowell
Jerry McNee
Sam Mikhail
Ron Mucklow
George Petrask
Ted Rainer
Russ Robson
Jerry Russomano
George Threlfall
Anthony Trama
Cynthia Tursi
Lee Vetland
Paul Vigilant
Rich Weber
Brian Vesley
Glenn Villacari
Stan Wilson
Larger than Life
My big brother Ralph passed away on December 21. I have neither the strength nor the mental stability to tell you about him right now. Hopefully when the grieving and the sadness lessens (if it ever does), I will be able to write the article he deserves. Until then, I will let others write this month’s article for me.
He was bigger than life and loved by everyone. I miss him…
“To the thousands who – through work, sport or friendship – now share these feelings as we no longer will have the pleasure of being with one who was truly a ‘man among men.’ From infancy through his teens, Ralphie was the natural leader of the pack, not just because of his athletic talent or unique (understatement) personality, but as he grew, behind that cigar was a golden heart and a true gentleman. Ralph was a giver in a world of takers, a genuinely kind guy in a time of bullies, but most of all, I loved and respected him even in our young years for his solid inner spirit. Most never saw this piece of him that I witnessed. Well-covered it was for sure, but this was, in fact, his most exceptional talent, the source of his ability to bequeath this amazing spirit to family, teams and individuals. Now, perhaps even at this time of sorrow, we can be absolutely certain Ralph’s immortal spirit will continue to live and inspire us in memory as a gift from God for the rest of our lives and beyond. Ralphie had a very, very good soul.”
“Our hearts are broken. A great coach and mentor. You always knew things were in order when Coach Greco was on the field. We will miss him.”
“RIP Ralph, Nutley’s best football coach.
“Many of my most vivid and enduring memories were of times I shared with Ralph. It was impossible to play a round of golf with him and not have a great time. I would always learn something about golf and laugh at so many of his comments and observations. Fond memories of many golf rounds, drinks and laughs and having the honor to coach football with Ralph as he coached our players to a number of championships. A dear friend who will be missed.”
“Ralph was my coach when I was in eighth grade playing midget football. Even though I had played line every year, my older brother had convinced me to try out for running back. I wasn’t particularly fast, and it showed in the one practice the coaches let me play running back. Next practice, Ralph told me to line up at right guard. I was mad, and every time we huddled up to call a play, I’d ask Ralph ‘what do I do as a right guard?’ After a few times of this, Ralph looked at me and told me to shut up and just go hit somebody. A simple but honest lesson that I’ve carried through life. When chaos or calamity surrounds you, keep it simple and move forward. We were undefeated that year, and I made the all-star team. Thank you Ralph.”
by THOMAS GRECO, PUBLISHER
“I was deeply saddened to learn of Ralph’s passing, yet grateful for a life so beautifully lived. Reading this obituary so beautifully captured Ralph, the ‘larger-than-life personality, the laughter, the loyalty and the generosity of spirit.’ Ralph and I grew up together in Belleville, and the bond formed in those early years was the foundation of a lifelong friendship I will always cherish. Ralph was a good athlete, a loyal friend and a man of integrity, whose principles guided his life as a devoted family man, successful businessman, mentor and community steward. I am honored to hold our childhood memories close. Ralph’s legacy will never be forgotten.”
“So sorry for our loss; he was a great, giving guy, 100 percent Nutley. He will be missed.”
“My heart is breaking as I write this about my friend Ralph. Our friendship started the day we met at Forest Hill. His warmth, his smile, his sense of humor, his easygoing way...I was very blessed to call him my friend. His love for his family is as deep as any I have ever known and is an inspiration for all of us to be better fathers and husbands. Connie and his children are as warm and generous as both of them – a tribute to them as parents and role models. A truly legendary figure in the lives of anyone who knew him. No, they don’t make men like him very often.”
“Ralph had an important and positive role on me and so many teammates that is still talked about to this day. I regret not seeing Ralph more over the years since, but I consider it a privilege to have had him as a coach and mentor for four consecutive years.”
“A true Nutley legend…he will be missed by many.”
“Ralph and the Greco family are synonymous with junior football in Nutley. Ralph coached me in seventh and eighth grade, and eight grade was the very first year the Junior Raiders began traveling to play teams from different towns. Before that, there were just four teams made up of kids from Nutley. At the end of that season, Coach Greco had us line up and called out each player’s name along with our “future college.” When it was my turn, he yelled my name then, “linebacker from FU State!” Must have been my colorful language showing through. Rest easy, Coach. The Township of Nutley owes you eternal thanks for a lifetime dedicated to mentoring and shaping young men.”
“Ralph was a classic. His service to the youth of Nutley over several decades. His big personality. The big smile and the bigger cigar. He will be missed.”
“Nearly every memory I have of youth basketball and football involve Ralph Greco. He was an amazing man.”
“His larger than life personality lit up the room whenever he went. He always had me smiling and laughing.”
“In the name of Ralph Greco, one of the best human beings I have ever known.
The REPAIR Act Is Not About Your Mechanic
The REPAIR Act is being promoted with a simple and emotionally compelling message: Without this bill, consumers will lose the ability to take their vehicles to their local repair shop, independent repairers will be locked out of critical information and choice will disappear.
It is an effective message. It is also misleading. Independent collision repair facilities are not struggling to find repair information. OEM repair procedures, diagnostic software, wiring diagrams, calibration instructions and technical service bulletins are widely available and used every day by professional repairers. The real issue facing collision repairers is not access to information. It is being properly reimbursed for the repairs that information requires.
That distinction matters, because it exposes the central flaw in the REPAIR Act. The bill is built on the premise that manufacturers have locked repairers out of the information needed to fix vehicles. In practice, that premise does not reflect the day-to-day reality of collision repair. The dispute is rarely about locating a required procedure. It is about whether that procedure is recognized, accepted and paid for once it is identified.
This issue looks different on the mechanical repair side of the industry. In many mechanical applications, the information already exists and is accessible, but awareness and education lag behind. That is an education problem, not an access problem. Yet, the REPAIR Act deliberately blurs these two very different realities, using fear of future lockouts to justify sweeping changes that do little to address the actual challenges facing collision repair today.
That leads to a basic question that is rarely asked publicly: What repair information is not currently available to repair vehicles?
In a closed door meeting, I had the opportunity to ask two representatives from the Auto Care Association, sponsors of the REPAIR Act, that exact question. What specific data is unavailable today that prevents a vehicle from being properly repaired?
There was no answer. No examples. No identified procedures. Only familiar talking points about future risks, locked down data and consumer choice. Fear-based messaging, not evidence.
If this bill is truly about ensuring a consumer can continue using their local mechanic, it raises another important question. Why are automobile insurers explicitly written into the legislation?
Insurers are granted a seat on the Fair Competition After Vehicles Are Sold Advisory Committee and
by KEN MILLER
positioned as stakeholders in shaping how repair access, data use and future recommendations are defined. That inclusion has little to do with whether a local shop can repair a customer’s vehicle.
This is where the REPAIR Act begins to resemble a Trojan horse. It appeals to consumers’ fear of losing repair choice while quietly inviting parties with powerful financial incentives into the vehicle data ecosystem. Once inside, those parties gain access to information that can be used in ways that have nothing to do with repair quality.
Vehicle-generated data is not neutral. How it is used, interpreted and applied matters. Giving insurers expanded access to detailed vehicle data foreseeably enables its use to narrow repair scope, challenge required procedures or limit claim reimbursements. That is not an accusation of intent. It is a recognition of an issue that already exists within the claims process that one can easily see becoming worse as a result.
Inviting insurers into this space is akin to inviting the fox into the hen house. Insurers influence not only collision repair outcomes, but the cost and availability of insurance for every driver on the road. Expanded data access can shape claims handling, reimbursement decisions and even underwriting in ways that directly affect consumers, often without their awareness.
By framing reimbursement and accountability disputes as access problems, the REPAIR Act offers a solution to the wrong issue, a non-existent issue, all while expanding data access for actors whose interests are not aligned with repair quality or consumer safety.
Access to data does not repair vehicles. Skilled technicians do. Safe and proper repairs depend on hands-on inspections, disassembly, measurement, calibration and verification. Those steps are governed by repair procedures, not by data availability alone.
The REPAIR Act may reshape how vehicle data is shared in the future. But it is not accurate to describe it as a consumer protection bill designed to ensure repair data access or preserve the relationship between a customer and their local repair shop. That data and the relationship already exist.
What is actually being debated is who controls vehicle data and how that information will be used.
Those are two different issues and two very different conversations that have little to do with the stated objective and how this bill is being sold to the general public.
THE FINAL REVIEW ADVANTAGE PART ONE 2026 WORKSHOP
WEDNESDAY, FEB. 25
3 PM - 9 PM
Indasa USA Academy | 23 Madison Rd., Fairfield, NJ
Presented by Jerry McNee (Ultimate Collision Repair, Inc.) and John Niechwiadowicz (QLC, Inc..)
Better Understand:
• Final bill and repair photo review
• True Cost of Labor (TCOL)
• Key Performance Indicators (KPIs)
BMW M1 – A Rare Gem
Back in the late 1970s, BMW wanted to compete in Group 5 racing, specifically against their archrival Porsche, as well as to help promote their brand. To enter Group 5, they were required to build 400 roadworthy vehicles to meet the homologation standards set forth. The resulting car was to be sold under the name BMW M1 – M for Motorsports and the 1 for the first produced vehicle by the division. Jochan Neerpasch, the head of the motorsports division of BMW, wanted to prevail, not just compete, using a car specifically built for racing versus heavily modifying a sedan already available to the public. He demanded the car be midengined in order to outperform the present competition.
Realizing BMW Motorsports did not have the capacity to build this quantity of vehicles in the allotted time, Lamborghini was contacted to assist in the design and construction of the M1. Unfortunately, Lamborghini’s financial situation deteriorated along with emerging legal issues which prevented Lamborghini from contributing. As such, BMW reassumed control over the project. Although the M1 is badged BMW and BMW is a German brand, you will see the car is predominantly Italian. The tubular steel space frame chassis was the work of Gianpaolo Dallara, an Italian veteran in the field who designed the chassis for both the Lamborghini Espada and (my favorite) the sleek Miura. The fiberglass body was designed by renowned designer Giorgetto Giugiaro, the same firm that designed many super cars, including the Lotus Turbo Esprit, which I happen to own. As a matter of fact, when I first saw an M1 at the NYC automobile show a couple of years back, I thought it was a Lotus Esprit until I saw the BMW logo on the front. See the chart for comparison of the Esprit. The car was not complete as yet, so BMW tasked a new company (Italengineering), founded by exLamborghini engineers, to finish the vehicle. A straight six cylinder was developed by Paul Rosche, employing
by KEITH KREHEL
mechanical fuel injection using Magnet-Marelli ignition. The engine had six separate throttle bodies, twin cams, and four valves per cylinder technology, producing 273 HP and a maximum speed of 165 MPH for the street version car. The engine was then paired to a five-speed ZF (German) transaxle with limited slip differential. Steering was basic non-power rack and pinion, employing a double wishbone front suspension with Campagnolo wheels (high performance, light and strong). The fiberglass body, designed by Giugiaro (Italian), was manufactured by TIR – Trattmano Italiano Regina – in Italy, while the chassis was manufactured by Marchesi (Italian), and the body was completed by Italdesign in Turin, Italy. The incomplete cars were then shipped to German specialty manufacturer Baur, where final assembly and engine installation was completed before being shipped to BMW in Munich for final inspection and to handle quality control issues of which there were many.
Of the 453 cars built, only 399 were for street use, with the remaining 54 produced for racing. The car was
produced from 1978 to 1981. From my limited research, BMW had planned a much larger production run, at least double, than the 453 produced, but many issues haunted this project from inception to completion, all of which contributed to its limited sales run. Problems with the original designer and manufacturer – Lamborghini – as well as excessive shipping of incomplete vehicles between vendors and rampant inflation at the time, caused the M1 pricing to rise from $100,000 to $113,000 – a lot of money at this time. For reference, a new Corvette in 1978 had an MSRP of around $11,000, while a Ferrari 308 listed between $63,000 and $73,000. This very limited production run (along with its sleek styling) has led these vehicles to become very valuable and sought after. Again, see the comparison in the chart to a Lotus Turbo Esprit of the same time period.
NJA
New Year, New Opportunities
Happy New Year to all! It may be the most wonderful time of the year, but boy oh boy, it can sure be hectic. I, for one, am happy to have stepped into the new year. Hopefully, you are moving, grooving and celebrating the start of 2026 with all of the new opportunities, new plans and an abundance of new benefit partners.
Last time, we left off discussing the idea of creating a business model. Did you come up with a tentative plan yet? The independent automotive repair facility platform is shifting. If you don’t pay attention, you, your business and your family’s future risk the chance of being left in the dust.
Industry market and analysis firms have reported the biggest drop in repair facilities nationwide in history. We can assign a lot of varied reasons. New car sales are up. For example, Ford had a 15 percent increase in new vehicle sales, but the bottom line is “times are changing.” What can you do to make sure you are not a statistic? There have always been cycles in our business, and right now, we have a little adjustment happening. COVID spoiled us; there was extra money flying around from the government and a lot of postponed payments without penalties. We are in a different cycle now, and we all have to adjust to this new shift. I have discussed repeatedly the value of promoting education for your technicians, investing in equipment and upgrading your facility’s appearance and comfort for the customers, but we haven’t spoken about customer retention. Without them, there is no business, and you will be out of a job.
In today’s climate, anyone can YouTube or Google information about their vehicle. Unfortunately, this produces what is called the “Google Mechanic”: Someone who has limited knowledge and minimal, if any, experience. So, how do you respond to this type of personality and create a relationship of trust that makes him/her want to come back to you time after time? Listen. Take time to hear what your client is saying. The more information you get, the
by JOE OCELLO
faster your technician can diagnose the problem. Ask how your client wants to be informed of your findings, by text, email or phone call. Send pictures, or if clients don’t want pictures sent, have them ready on your tablet when they come to pick up to show them what you replaced/repaired. Also, if something doesn’t need to be done, show them and explain why.
I cannot stress enough about the shop’s appearance. Have you upgraded? When was the last time you painted? Are technicians’ stations clean and tidy? It makes a difference. Stop using the term diagnostic; you are a professional, and the term “diagnostic” is overused. You are responsible to perform a “root cause analysis,” a more in-depth study of the client’s vehicle so they can be absolutely sure you are providing the best value available. Make a habit of reaching out a few days after the repair to make sure the client is satisfied and all is well. Creating an atmosphere of trust and reliability will keep your clients coming back.
AASP/NJ has all the tools to help with the above suggestions. We are just a call away. We want you to be your best. Our members are a step above the rest, and our benefit partners can help with that. Whether you are a mechanical shop or body shop, we have the tools to propel you to succeed if you are willing to reach out and engage. Whether it’s insurance needs, credit card processing, security surveillance, fire and 24/7 emergency service, tools, equipment and education or accounting services, we have the ability to help you, whatever your needs may be. NAPA Auto Parts plans to come on board with AASP/NJ to offer special pricing and offers to our members. Call today and find out all that is available to you. We are stronger together. Each of us has individual gifts and talents. Let’s grow together, taking advantage of all AASP/NJ has to offer.
Make sure you mark your calendars for March 20-22 to attend the NORTHEAST® Automotive Services Show, the biggest automotive show second only to SEMA. This year, it is going to be bigger and better with more mechanical shop offerings. Don’t miss this opportunity to check out the latest our industry has to offer. Please reach out to me with any questions or concerns you may have. No one knows everything, but with all of our contacts, I’m sure we can find the solution you may need.
I look forward to seeing you at NORTHEAST, and remember, we are just a phone call away. Take care of yourself, keep improving and growing.
Until next time.
NOTHING IS STRONGER THAN
New Jersey District Court Finalizes Class-Action Lawsuit Against Subaru
A New Jersey District Court recently finalized a settlement in a class-action lawsuit against Subaru that alleged defects in multiple ADAS software systems in several of the manufacturer’s vehicle models.
The suit, filed in 2022, alleged the manufacturer’s EyeSight Driver Assist Technology included defects such as poor calibration of the software to multiple modules, including safety systems such as Autonomous Emergency Braking (AEB) and Lane Keep Assist (LKA), according to eyesightsettlement.com, a Subaru EyeSight Settlement website.
These system defects potentially affect countless consumers as quite a few Subaru vehicles are listed as affected by this claim, including:
• 2013-2022 Legacy
• 2013-2022 Outback
• 2015-2023 Impreza
• 2015-2023 Crosstrek
• 2014-2021 Forester
• 2019-2022 Ascent
• 2016-2021 WRX
• 2022-2024 BRZ
Subaru settled the claim while denying the suit’s allegations, insisting that the EyeSight systems in the settlement class vehicles are not defective, function properly, were properly designed, manufactured, marketed and sold and that no applicable warranties were breached nor any applicable statutes violated. The Court did not decide in favor of either party; the matter was resolved through a class settlement under which eligible qualifying settlement class members may obtain certain benefits.
The proceedings resulted in the nine plaintiffs named in the lawsuits receiving $5,000 each, as well as reimbursement by way of $2.4 million to their attorneys. Affected consumers were attempted to be contacted by mail and informed of a website created detailing the proceedings as part of the settlement agreement.
Subaru extended the warranty for affected vehicles and paid for any past out-of-pocket expenses for covered repairs. The case claimed that consumers who purchased these vehicles were not forewarned about the system flaws and alleged the manufacturer was aware of defects as early as 2012.
This suit joins a growing list of pending lawsuits across the country involving ADAS systems.
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Anthony McNee Develops One-of-a-Kind Streamlined Estimating Tool
Anthony McNee (Ultimate Collision and Repair; Edison) has proven himself quite proficient when it comes to the art of estimating. In 2024, he was recognized with the Fender Bender/ABRN Best Estimator/Repair Planner award, and he received the Vehicle Damage Repair Planner March Taylor Award from Verifacts in 2020. His estimating experience has inspired him to reenvision what repair planning/estimate writing can look like – and now the award-winning estimator is ready to share that vision with the rest of the industry.
McNee has developed the McStud Estimating Tool, or MET for short, a “set it and forget it” estimating tool that uses predetermined operations in order to ensure consistency, accuracy and speed. And it’s guaranteed to capture everything, so one doesn’t let forgettable operations fall through the cracks.
“There are many challenges one faces when writing estimates, one of the biggest being that it can be very time consuming,” McNee relays. In addition, “a lot of money can be left on the table. There can be a lot of inconsistencies among team members. One can experience decision fatigue and estimator burnout.
“There are so many variables when it comes to estimating,” he adds. “So, having a system in place really gets rid of all human error. If you want consistency among all the writers in your shop, this is a sure way to accomplish that. No matter who writes – even if it’s a new writer – you will get the same results, every time.”
McNee used spreadsheets as MET’s template. All estimating categories are separated by tabs, and users have the ability to add lines for items needed to perform specific repairs. It can be customized for any shop, so users can add their own materials, tweak operation lists and tailor formulas. MET flexes to fit the
shop’s workflow, not the other way around.
Adding operations is easy with just a few clicks as items can be copied to the virtual clipboard. This gives the writer the ability to access the same information every single time.
“Every shop writes a little differently, so having a program that is prebuilt with all the operations means you will never miss a thing.” It eliminates the need for having to manually type in everything, and it performs the calculations for the user.
“The writer should be the one to determine what needs to be repaired or replaced,” he explains his philosophy. “I believe that the decision-making should not fall on the operation side.” The tool provides prebuilt operations based on whatever decision was made.
MET also brings resolve to what can otherwise be a long onboarding process for new hires. “What I’ve developed can streamline the entire process, so even new writers will not have a problem using the tool,” McNee states, adding that a new writer at his shop is already at a toptier level after only a few months.
Anthony McNee is eager to share his one-of-a-kind estimating tool with the industry.
McNee also built MET to serve as an educational tool. He’s built an easily accessible descriptions and notes section into the tool. There is a definition for every procedure, and he plans to take this section even further by adding images for reference. He foresees the tool being something that can help users level up their skill.
“Even if one is a seasoned writer, like myself, it helps streamline the process,” McNee promises.
There are other estimating tools out in the market, but this one is unlike any other.
What makes the MET tool special is that it was created for estimators by a seasoned estimator. Unlike software creators who only have technical experience, McNee has created this tool based on his real world experiences. He is in the shop every
BY ALANA QUARTUCCIO
day. He knows what a daunting task it can be to write for certain operations if one doesn’t have guidance. He remembers what it was like to be a new writer, having to take notes and go back and forth to figure things out while writing for body on frame, for example. MET has an additional operations section as well as a checklist the user can reference to find additional operations to include.
He designed the tool to “remove all the thinking and take all the human calculations out of the equation to streamline the process. I believe this is where the market is headed, and I want to be the one to bring this to the industry.”
More information can be found at mcstudestimating.com
In collision repair, the best relationships are built on trust, reliability, and long-term commitment. The right equipment does more than perform on day one. It supports OEM repair procedures, delivers consistent results, and stands by your shop year after year.
At RAE, we help shops invest in OEM-approved tools, expert training, and dependable service that lasts well beyond Valentine’s Day. Because when the honeymoon phase is over, you need a partner you can count on.
Heaven Smiles on Restored Ford Truck
Most of the time, a truck is merely a vehicle that provides a means of transportation…but once in a while, it’s something more.
County Line Auto Body (Howell) doesn’t often take on restoration work, but exceptions are occasionally made if a vehicle has “deep sentimental value or a story that deserves to be told,” explains shop co-owner Richard Gardella. When he was first contacted about restoring a 1928 Ford Model AA, he wasn’t sure if the job fit the bill, but as he learned more about the vehicle’s owner and the history behind the truck, he soon realized that it was a project worth undertaking…
had a lot of fun with that old Ford.”
And when the truck needed a little maintenance work performed, Whitcraft also got to score some bonding time with his dad. “Dad was a ditch digger in his day, but he did a lot of mechanical work and knew everything about a Ford, so he taught me a bit about the ramifications of the motor and spark plugs,” Whitcraft reflects. “He showed me how to take the plug out of the four cylinder and turn it around so you could tune it up and set everything in line.”
Okie Whitcraft has owned Okie’s Butcher Shop in Long Beach Island for over 40 years, though he first went into business on the mainland back in 1980. And he purchased that old vehicle about a decade after opening his second store. “That baby goes back at least 30 years,” Whitcraft recalls. “I often drove up to Vincentown, and for years, I’d noticed this old Model AA sitting in a farmer’s garage. One day, I stopped in to ask if he was interested in selling it; he was asking $8,500 for it, so I asked if it ran. ‘Absolutely,’ he said, and he started it up, and it kicked right over. I told him I’d need to think about it.”
It didn’t take long for Whitcraft to make a decision. A couple of buddies rode with him to pick up the truck, and the previous owner threw in a bunch of original spare parts. “I started that puppy up and drove it down 72 all the way to Long Beach Island,” he reminisces, laughing at the reactions he got. “The old timers were giving me the thumbs up, but the young kids were giving me the middle finger salute because I was slowing them down.”
Whitcraft had some fun with the truck over the years. He added an “Okie’s Butcher Shop” logo to the door, and for several years, he drove it in the local Christmas parade with a life-size fiberglass steer sitting in the truckbed. “I’d give out rides to the kids on the mainland for Halloween and Christmas; everyone
Of course, that doesn’t mean that everything always went the way they intended, Whitcraft admits. “So, there’s a flat wire that goes to the distributor and spark plugs, and one day, like a dummy, I went to hook it up while it was running – boy, that’ll give you the shock of your life! ‘You should know better,’ Dad told me as he stood there, laughing. ‘It’s running; it’s got a spark to it.’ That’s definitely one way to learn.”
As time passed, Whitcraft decided that he wanted to restore the Model AA to its original paint colors and schemes. “As you get older, you start to see things a little differently, and you want to make them look like they did originally, I guess. But it takes time and finding the right people to do it.”
Unfortunately, life often gets in the way of our plans. After Whitcraft’s first wife passed away and he sold their home, the truck sat for a while. “My friend was going to restore it, but he never got around to it. Instead, it sat out back of his house for 15-20 years and rusted,” he laments. It might have sat for many more years, but Whitcraft’s wife, Ashley, decided it was time to make her husband’s wishes and dreams come true. Her search for the right facility led her to Coury’s Auto Body (Barnegat), one of the five facilities owned by the Gardellas. “We got a call from an engine repair guy about this truck to see
Ashely Whitcraft surprised her husband, Okie, by restoring his 1928 Ford Model AA.
Okie Whitcraft admires his newly restored truck.
continued from pg. 22
if we could help the Whitcrafts out,” Gardella recalls. “We don’t do a lot of restoration work, but when we do, we put a lot of thought and energy into it, so I talked to Mrs. Whitcraft about what she wanted to do and why.”
Gardella was moved by Ashley’s story and her desire to surprise her husband by fulfilling his decadesold dream to restore the Model AA.
He got her permission to transport the truck to County Line Auto Body where he employs more specialized technicians with the skills to take on the project, and once the truck was in Howell, he reached out to his paint distributor to secure the right color to restore the truck’s original factory finish.
Over the next three months, Gardella’s team worked on Whitcraft’s Ford in between collision repair jobs, and in December 2025, it was finally ready. “Jimmy [Klimovich] knocked it out of the park on this one, everyone involved cared, and once again, I’m filled with the utmost respect for my team!”
And the vehicle’s owner was equally impressed with the final product. “They don’t make them like that anymore; everything is plastic nowadays, but that truck is solid,” Whitcraft boasts. “It’s not just a regular Model A…it’s a 1928 AA one-ton woodstruck and holds a lot of weight. And now, it’s got a new life to it, that’s for sure.
“If it wasn’t for Ashley, I probably would have gotten rid of it eventually because I was sick and tired of waiting on people, but she found the right people who did a great job. I’d always wanted to get it restored before Dad passed away, and although that didn’t happen, I know he would be proud.”
In fact, when Gardella’s team rolled the truck out for the big reveal, it “brought a tear” to Whitcraft’s eye as he looked up to the sky and asked, “What do you think, Dad?”
That tender moment hit Gardella particularly hard since he had recently lost his mom. “It really struck a nerve with me and tugged at my heart in a way I wasn’t prepared for as I was reminded of how strong those heavenly connections really are,” Gardella reflects. “Something tells me that she was also looking down, smiling and saying ‘Good job, son.’
“We thought we’d exceeded expectations with how we’d restored the truck, but the moment we handed Okie the keys proved it was bigger than that. In that instant, it reminded me exactly why we make exceptions for jobs like this. Moments like that are the real payoff.”
Being an AASP/NJ member has its privileges. Between savings and revenue generated by AASP/NJ member benefits, discounted education and training opportunities, access to the AASP/NJ Labor Pool and Hotline, advocacy in Trenton and exclusive members-only access to documentation, forms and regulations on aaspnj.org, you simply can’t afford NOT to be an AASP/NJ member!
AASP/NJ Health Benefits ProgramSave on Insurance!
EXCLUSIVE INSURANCE PROGRAM FOR AUTOMOTIVE SERVICE PROVIDERS
World has been specializing in complete insurance coverage for the automotive services industry for more than 30 years. We partner with carriers to design coverage enhancements, dividend programs, and new products specific to the automotive services industry.
COMMERCIAL INSURANCE
An exclusive program administered by trade professionals who are ASE Master Certified and I-CAR Certified technicians.
ALL-IN-ONE, NON-AUDITABLE POLICY
• Commercial auto
• Commercial property
• General liability and umbrella
• Garagekeepers
• Cyber liability
• Employment practices liability PLUS, SPECIAL INCREASED LIMITS
• Pollutant clean up
• False pretense
• Employee tools
• Extended Garagekeepers
• Autonomous car coverage
• Customer complaint defense
• And many more
WORKERS’ COMPENSATION
An exclusive workers compensation safety group program, only available for auto service businesses.
•Great pricing for qualified shops
•Optional managed care premium discounts
• Potential dividend plans available
GROUP HEALTH PLANS
Health Plans with Fortune 500 benefits for small and mid-sized auto service employers.
• Competitive Rates
• Two participant minimum
•Multiple plan design options
• Multiple provider networks in all 50 states
• Dental and vision plans available
• Supplemental benefits available
BY ALANA QUARTUCCIO
MAXIMUM PERFORMANCE AT Accelerate to
March 20-22, 2026 Meadowlands
Secaucus, NJ
It’s true when they say, “You get what you put in.”
Running a successful automotive business in today’s world is no easy feat. If you want to get on the road to success, you have to get behind the wheel and drive your future. The first step toward elevating your performance level starts at AASP/NJ’s NORTHEAST® Automotive Services Show March 20-22 at the Meadowlands Exposition Center (MEC) in Secaucus!
The largest automotive show of its kind returns next month – and it’s bigger and better than ever!
“Excitement is building for the ultimate industry experience at NORTHEAST 2026!” shares AASP/NJ President Ken Miller. “NORTHEAST has everything
today’s repairer could dream of inside one legendary event. Attendees will find top-tier education, acclaimed presenters, grand giveaways, friendly competition, top of the line equipment and more!”
NORTHEAST 2026 marks the 49th year AASP/NJ has been hosting its flagship event, which has become the largest and fastest growing show on the East Coast, attracting collision repair and automotive professionals from all around the country.
Year after year, the show never fails to offer something new as it continues adding to its already appealing list of features like powerful educational
sessions, more than 150 exhibitors offering live demonstrations and equipment, non-stop networking, challenging contests and more. NORTHEAST is a fullservice center that will leave you well-equipped in all areas.
There’s always so much happening up and down the aisles of the 65,000 square foot MEC – compete in the Fourth Annual BodyWork Bowl for a chance to win prizes and bragging rights, check out some new equipment, meet celebrity guests and interact with peers. There’s never a dull moment!
And this year’s educational slate, supported by returning Education Sponsor AirPro Diagnostics, will once again feature some of the industry’s most recognizable professionals.
Kyle Bradshaw (K&M Collision; Hickory, NC) is excited to participate as a first-time presenter at NORTHEAST. With his “Excellence Wins: Redefining Customer Experience in Collision Repair” presentation, Bradshaw intends to influence fellow shop owners on how to revitalize the collision repair customer experience. Inspired by the book, Excellence Wins by Ritz-Carlton founder Horst Schulze, Bradshaw will share tales from Schulze’s Ritz-Carlton experience as well as his own successes to get people to think a bit outside the box when it comes to dealing with customers.
“It’s really easy to get caught up in the transactional side of the business versus actually taking care of the customer,” he observes. “It involves implementing a sense of hospitality to the collision repair experience to really separate ourselves from the competition. This is key not only from a branding standpoint, but when a customer has a really great experience, they will tell everyone about it.”
Bradshaw recommends attendees come to his presentation with an open mind. “For the longest time, our industry has been focused on the race to the bottom to be the fastest or the cheapest, but nobody has been really focused on the customer experience. We learned early on that our shop was really good at repairing vehicles and negotiating with insurers, but the customer experience was something we struggled with a bit. I’ve made elevating that experience my focal point over the past five years. Our shop specializes in premium and luxury brands, so our customers have a high level of expectation; therefore, we really try to mimic and focus on offering an excellent experience for our customers.”
Many other highly anticipated sessions are on deck including “P-Pages For Running Your Business Like a
Boss” presented by Rachel James (Torque Financial Group) and Sean Preston (Coverall Law) who will team up to share their respective financial and legal expertise to show shops how to develop a playbook for their business.
“The economy is shifting in a lot of different ways,” James observes the many speedbumps shops have to contend with from diminished sales to increased consolidation. “In order to run a shop like a true business, owners need to know how to navigate and adapt to the changes.”
James and Preston will provide SOPs to protect one’s business and family with the right legal and financial foundation, manage operational risk, build generational wealth, prepare exit strategies, develop cash flow control and other “included and not-included operations” via the “business P-pages.”
Learn about modern glue pull repair (GPR) techniques via “Unlocking Repairability,” presented by KECO Body Repair Products. The KECO team will demonstrate how the GPR technique allows collision repairers to correct damage with greater control, reduced invasiveness and improved panel integrity. Attendees will leave with an understanding of when and how to use GPR to increase repairability, improve outcomes and streamline workflow.
Collision repair shop owners cannot afford to miss “The Final Review Advantage” which will put your shop on the path to profitability. Led by Jerry McNee (Ultimate Collision Repair; Edison) and John Niechwiadowicz (QLC, Inc.), this class will be a continuation of a workshop (see pg. 11) they will present February 25 for AASP/NJ members at INDASA USA (Fairfield). The NORTHEAST discussion will focus on the final review of the estimation process to maximize sales and profitability.
This year’s educational slate is also fully-loaded with various courses geared toward mechanical shop owners.
“Fixing the NO Start,” presented by Ira Waldman and Tim Iezzi (Expertech Automotive Training & Consulting) will examine all the many questions one must ask when dealing with a “NO Start” and other considerations ultimately benefitting every technician who takes the course whether a shop deals with foreign or domestic vehicles, ultimately driving more profitability to your doorstep.
Also designed for mechanical technicians, “Bosch Precision ADAS: Mastering Repair and Calibration” will give participants a clear understanding of ADAS components and features and how they work in collision avoidance.
Also new this year will be sessions offered in Spanish! The Spanishspeaking community is a huge part of the automotive world, and these classes give options to those who may have language barriers.
Of course, the one and only Mike Anderson (Collision Advice) returns for NORTHEAST 2026 and will co-present a day-long estimating seminar with Benjamin Stephens (Matthew’s Auto Supplies) kicking off the weekend on Friday, March 20.
New Jersey is the place to be every March, so be sure to make your plans now!
AASP/NJ has secured discounted show rates at several leading area hotels for attendees during NORTHEAST weekend, including Harmony Suites Secaucus Meadowlands, Courtyard Secaucus Meadowlands, Hyatt Place and Residence Inn – all within walking distance of the Meadowlands Expo Center. Check out all of your accommodation options at aaspnjnortheast.com/hotel-area-info
“The only way to grow is by learning from the best – and NORTHEAST has the best information, resources and presenters available,” Miller insists. “Be sure to make your travel plans now!”
NORTHEAST 2026 show hours are 5pm to 10pm on Friday, March 20, 10am to 5pm on Saturday, March 21 and 10am to 3pm on Sunday, March 22. Attendees can pre-register for free admission, make accommodations and get the latest updates by visiting aaspnjnortheast.com
What is Klean Frame?
Klean Frame is a machine that, when attached to a pressure washer, will spray, rinse and clean the underside of vehicles. This allows for the quick removal of corrosive salts, chlorides and debris, thereby extending the life of the vehicle.
Unlike other wash systems that focus on the top and sides of the vehicle, Klean Frame concentrates on the UNDERSIDE only. You’ll be amazed at how “klean” your frame will be!
A Klean Frame model for every use!
HR21 (designed for medium duty trucks, full size vans, pick-ups, SUVs and more)
HR30 (designed for dump trucks, tractor trailers, construction vehicles, fire trucks, etc.)
LP21 (designed for cars, small SUVs, vintage autos, boat trailers, etc.)
LP30 (designed for large equipment including buses, motorhomes and car trailers)
BMW of Springfield
391-399 Route 22 E. Springfield, NJ 07081
Toll Free: 800-648-0053
Fax: 973-467-2185
bmwofspringfieldnj.com
BMW of Bridgewater
655 Route 202/206
Bridgewater, NJ 08807
PH: 908-287-1800
FAX:908-722-1729
bridgewaterbmw.com
Circle BMW
500 Route 36
Eatontown, NJ 07724
Parts Direct: 732-440-1235
Fax: 732-440-1239
wholesale@circlebmw.com circlebmw.com
Park Ave BMW
530 Huyler Street
South Hackensack, NJ 07606
PH: 201-843-8112
FAX:201-291-2376
parkavebmw.com
Paul Miller BMW 1515 Route 23 South Wayne, NJ 07470
PH: 973-696-6060
Fax: 973-696-8274
paulmillerbmw.com
BMW of Bloomfield
425 Bloomfield Avenue Bloomfield, NJ 07003
Parts Direct: 973-748-8373
psantos@dchusa.com
An Investment in Success: Wieländer+Schill Welding Equipment Provides Precision, Peace of Mind
What makes an elite collision repair facility? Expert technicians, impeccable attention to detail, unwavering adherence to OEM repair procedures and top-notch customer service. Just as important is the facility’s investment in cutting-edge, quality equipment. Wieländer+Schill’s full range of welders available through Reliable Automotive Equipment (RAE) helps leverage a shop’s investment into efficient, accurate repairs, elevating the overall customer experience while ensuring the vehicle is restored as close to pre-accident condition as possible.
W+S welders help repairers performing a wide variety of welding repairs with simple, self-explanatory, intuitive operation and the highest safety standards. The InvertaPuls IP7-2 offers 2-button handling, dual 3G torches, ergonomic torch removal and narrow housing construction for ease of use in any size shop performing steel and aluminum welding.
The InvertaPuls IP4-3 is your go-to for steel, brazing and aluminum welding with automatic torch recognition, parameter retention and a 4-roller wire feed for seamless results. With 90 memory spots and 240A current, pulse and double-pulse welding procedures can be performed effortlessly. And shops looking for inverter technology need
look no further than the MIG/MAG IM240-I, a powerhouse featuring a 4-roller drive with trim adjustment and D300 wire spool compatibility for ensured precision. Dynamic pulse adjustment guarantees impeccable results on thin sheet metal as thin as 0.6mm.
For more information on the full line of Wieländer+Schill welders and all available equipment, service, training and support through Reliable Automotive Equipment, visit raeservice.com
MIG/MAG
Audi dealers strive to make you an Audi Genuine Parts fan
• Audi Parts Professionals are your subject matter experts on collision parts, replacement components and mechanical items.
• Many Audi dealers offer technical service support hotline access that can reduce your repair times and help you meet an on-time promised delivery.
• Installing Audi Genuine Parts contributes towards improved cycle time that makes both your customer and their insurance company happier.
Helping you do business is our business. Order Audi Genuine Parts from these select dealers.
David Yeager - EL & M Auto (800) 624-2266 / elandmauto@aol.com
Ed Silipena - American II Autos (609) 965-0987 / esilipena@yahoo.com
Norm Vachon - Port Murray Auto (908) 689-3152 / portmurrayauto@yahoo.com
Dillon Rinkens - East Brunswick Auto (732) 254-6501 / ebautonj@comcast.net
ARANJ Officers
President - Rodney Krawczyk Ace Auto Wreckers (732) 254-9816 / aceautonj@comcast.net
1st Vice President - Daryl Carman Lentini Auto Salvage (908) 782-4440 / darryl@las-parts.coms
2nd Vice President - Mike Ronayne Tilghmans Auto Parts (609) 723-7469 / tilghmans@snip.net
Past President - Bob Dirkes Dirkes Used Auto Parts (609) 625-1718 / dirkesauto@gmail.com
ARANJ
The Automotive Recyclers Association of New Jersey
Wharton Insurance Briefs
Do you have any export sales? Are you selling products outside the United States? Do you bid contracts on projects outside the US? Do any of your employees travel outside the United States on business? Do you have anyone on the payroll who lives outside the US? Do you rely on parts or supplies from foreign suppliers? Do you have one or more key customers that are a foreign firm?
If you can answer yes to any of these questions, then you may have a foreign exposure. If you have an overseas loss, a domestic general liability policy might require that the original claim or suit be brought in the US.
On the other hand, if the claim or suit is brought in the country of origin, the insurer may not have a claims network or the capability to provide you with local defense against a claim. Also, consider that – in many countries – it is illegal to have non-admitted insurance, which is what the American general liability policy is considered from the other country’s perspective. An international/ foreign insurance policy can provide you with coverage to protect your products, employees and your assets. This one policy can combine several different coverages such as workers’ compensation, employer’s liability, general liability, automobile liability and most importantly, repatriation coverage. A loss in one of these areas could have a devastating effect on your company’s financial position.
If you think you might have an exposure or have any questions regarding international/foreign coverage, please do not hesitate to call me.
ROUTE 22 WEST UNION, NJ 07083
FREE: 800-964-7281 FAX: 908-851-5631
Why Join WIN?
• Local/Regional Networking Events
• Annual Education Conference
• Educational Webinars
• Mentoring Opportunities
womensindustrynetwork.com
• Scholarship Program
• School Outreach Program
• Most Influential Women (MIW) Award
• Competitive prices
• Fast, accurate deliveries
• Genuine Subaru Parts that drive your business
Paul Miller Subaru 3469 Route 46 Parsippany, NJ 07054
Phone: 973-658-5714
Fax: 973-402-9591
mdaltilio@paulmiller com www paulmillersubaru com/parts
