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NLB 30727-1 Online Portal Payment Guide

Page 1

Online Portal Payment Guide

Online Portal Payment Guide (Employers Only) The Online Payment Portal (OPP) allows you to make one-time payments or set up AutoPay using a bank account (ACH) or credit/debit card. Credit/debit card payments incur a separate fee, which will appear as a separate transaction on your statement. To set up online payments, follow the steps below. This feature is available only to employers.

Complete and Submit the Form Before Online Payment Registration • Fill out the Web Access and Online Payment Portal Form (link to change permissions form) • Have the Primary Administrator sign the form • Email the completed form admin-info@nipponlifebenefits.com OR • Attach the form to Messages in the Employer Portal

Authentication • Once the form is authenticated, access to the Online Payment Portal will be granted • Additional authentication is required at login: select Send Code to receive a verification code via email or text message

• Enter the code and choose either Private Browser or Public Browser to complete the login Accessing the Portal • After login:  The Online Payment Portal link will appear in the My Client Links tile (above the Premium Payment History link)  Click the Online Payment Portal link to go to the home page

Payment Options • On the portal home page, make payments by selecting:  Auto-Pay  Pay My Statements  Allows one-time payments and recurring scheduled payments

Recurring Scheduled Payments • Complete payment method details:  Credit card, debit card, or banking information

• Click Recurring Schedule under My Profile to:  Pick payment date  Set other options

Important Notes • Check with your bank to ensure there is no Debit Block on the account  If a Debit Block exists, the account cannot be accessed  ACH ID is Company name: NIPPON LIFE BENE, ID: 0000063576

nipponlifebenefits.com

NLB 30727-1 08/2026


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