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NLB 30483 Employer Portal Registration Guide

Page 1


Employer Portal Registration Guide

Online Payment Guide on Page 2

Benefits of online registration

• Convenience and speed

• Secure online payment

• Ease of management and use

• 24/7 access to resources and information

• Assign or update broker portal access to manage accounts

Employer Account Registration Instructions

• Visit http://www.nipponlifebenefits.com

• Select Login/Register at the top of the page, then choose Employer

• Click Create My Account, complete all required fields, and select Next

On the Client Registration page, enter the unit number(s) in the Unit IDs field

 For multiple units, separate each with a comma (e.g., L55500, L55501, L55502)

• A confirmation will be sent within two business days; processing times may vary

• Additional authentication is required at login: select Send Code to receive a verification code via email

• Enter the code and choose either Private Browser or Public Browser to complete the login

Employers can authorize brokers to access and manage their accounts through the Employer Portal

See the sample form section below for reference

Primary Broker Administrator

☐ Broker already has a Username

Name: ________________________________________________

Email: ________________________________________________

Agency: ____________________________ Phone_____________

Username: ______________________________________

☐ Brokers have full access and can manage Secondary Broker Users within their agency.

☐ Premium Statement 1

☐ Online Eligibility capability view / edit 2

For assistance, email admin-info@nipponlifebenefits.com or call 800-374-1835 (ext. 43780).

Online Portal Payment Guide

Monthly Premium Statements

Monthly premium statements are available in the Nippon Life Benefits Employer Portal. To set up online payments, follow the steps below. This feature is available only to employers.

1 2 3 4 5 6 7

Complete the Form

• Fill out the Online Web Access and Online Payment Portal Form.

• Have the Primary Administrator sign the form

Submit the Form

• Email the completed form to Admin-info@nipponlifesenefits.com, OR

• Attach the form to Messages in the Employer Portal

Authentication

• Once the form is authenticated, access to the Online Payment Portal will be granted

• Additional authentication is required at login: select Send Code to receive a verification code via email or text message

• Enter the code and choose either Private Browser or Public Browser to complete the login

Accessing the Portal

• After login:

 The Online Payment Portal link will appear in the My Client Links tile (above the Premium Payment History link)

 Click the Online Payment Portal link to go to the home page

Payment Options

• On the portal home page, make payments by selecting:

 Auto-Pay

 Pay My Statements

 Allows one-time payments and recurring scheduled payments

Recurring Scheduled Payments

• Complete payment method details:

 Credit card, debit card, or banking information

• Click Recurring Schedule under My Profile to:

 Pick payment date

 Set other options

Important Notes

• Check with your bank to ensure there is no Debit Block on the account

 If a Debit Block exists, the account cannot be accessed

 Nippon Life Benefits ACH ID is #0000063576

For assistance, email admin-info@nipponlifebenefits.com or call 800-374-1835 (ext. 43780).

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