Important Information for Dental Office Staff
• AETNA DOES NOT HAVE ELIGIBILITY FOR NIPPON LIFE BENEFITS MEMBERS.
• AETNA DOES NOT PAY CLAIMS FOR NIPPON LIFE BENEFITS MEMBERS.
• DO NOT BILL AETNA FOR NIPPON LIFE BENEFITS MEMBERS.
Provider Participation
• Nippon Life Benefits members access the Aetna dental network through Aetna Dental Administrators.
• You are in-network for Nippon Life Benefits if you participate with Aetna Dental Administrators.
• If you’re not sure, please call Aetna’s provider line at 800-238-6288.
Eligibility & Benefits
• For member eligibility and benefits call Nippon Life Benefits at 800-374-1835 or login to our provider portal at nipponlifebenefits.com.
• Aetna does not have this information for Nippon Life Benefits members.
Claims
• Bill Nippon Life Benefits electronically using payer # 81264 or mail claims to Nippon Life Insurance Company of America, PO Box 4387, Clinton, IA, 52733.
• Do not bill Aetna for Nippon Life Benefits members.
For Questions Call Nippon Life Benefits
• 800-374-1835 for English & Spanish
• 800-971-0638 for Japanese
• 877-827-8713 for Korean