THE ORANGE COUNTY CHAMBER
MAY 2013
A COMMUNITY AND BUSINESS PERSPECTIVE
SUPPORTING ORANGE BUSINESSWOMEN
ORANGE PULSE
Buy Orange. Build Orange. Give Orange. Promote Orange.
Big Brothers Big Sisters of Orange County
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BUSINESS INSIDER What’s the ‘Big Idea’?
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Elant: A Successful Managed Care Model To Help Our Seniors 4
Photos by Nat Baines of Southern Tier Photography
Charting the Changing World of Women in Business By Ellen Daley It is no secret that the status of women in business has changed dramatically over the past 40 years. According to the Bureau of Labor Statistics, in 1970, women made up just under 30% of the labor force. Peaking in 1999 at 60% of the workforce, women today account for 47% of those employed in the U.S. By 2020, it is estimated that, once again, women in the workforce will outnumber men. Statistics demonstrate the staggering impact that women-owned businesses have on the U.S. economy: last year, it was estimated that the 8.3 million women-owned businesses in the U.S. generated nearly $1.3 trillion in revenues and employed 7.7 million people (according to a survey commissioned by AmericanExpress). Continued on page 8
WOMEN IN BUSINESS MONTH Help us celebrate and promote women in any kind of business or profession now through the end of June. Check out all the opportunities on page 9.
MAKING IT IN O.C. Bug season is upon us. Hollenbeck Pest Control can help. Check out this and other local businesses on page 10 and 11.
Supply. Demand. Planning
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Ambassador Spotlight
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Women in Business
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Women in Business Schedule
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GROW /EXPAND Making it in OC
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Awards & Recognition
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Notable People
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New Chamber Members
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TREND/ INNOVATE Consumer Protection Isn’t Difficult
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Keeping Track of IT
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INORANGE Maximize Your Membership
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Upcoming Events
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A Message from the President For the second year in a row, this Chamber has set aside a month of activities to celebrate and promote women in business. First and foremost, thank you to M&T Bank for stepping forward to support this program as Title Sponsor.
Janice Valentino
Director of Marketing and Development Hospice of Orange & Sullivan Counties, Inc.
Sharon B. Warantz
President, Jellybean Promotions
Scott Wohl
OFF ICE RS Charlie Milich | Chairman of the Board
Executive Officer of Builders Association of the Hudson Valley
President, The RAL Supply Group, Inc.
Thomas Sullivan | Chair-Elect President/Owner, Smith, Seaman & Quackenbush, Inc., Funeral Homes
Ralph Martucci | First Vice Chairman President, Ralph Martucci, Jr.
Michael Turturro | Second Vice Chairman
Manager, Vanacore, DeBenedictus, DiGovanni & Weddell
Dr. Michelle Koury | Secretary
Chief Operating Officer, Crystal Run Healthcare
Tim Scannell | Treasurer
CFO, Mobile Life Support Services, Inc.
Donna Johnson-Klonsky | Immediate Past Chairman
President, DJ Consulting Services, Inc.
John A. D’Ambrosio, Ed.D. | President Orange County Chamber of Commerce
Nicholas Illobre | At Large
President & CEO, Knapp Quest HR
John McDermott, III | To Rest Is To Rust Member
President, 17K Property Group, L.L.C.
BOAR D OF D IREC TORS Duane Albro Renee Bulla
Vice President, Client Services Momemtum Advertising & Design
Susan Crocker
Owner, Holbert’s Catering/ The Back Yard Bistro
Eric Fuentes
Manager, Public Affairs with Orange & Rockland Utilities
COUNSEL TO THE CHAMBER Glen L. Heller, Esq. Partner of Drake, Loeb, Heller, Kennedy, Gogerty, Gaba & Rodd, PLLC.
EMERITUS BOARD MEMBERS Dr. Arthur C. Anthonisen Thomas C. DeBenedictus F. Edward Devitt Katharine Fitzgerald Thomas F. Gibney Patricia Gilchrest Stewart P. Glenn, Esq. Robert Heiferman, Esq. Louis Heimbach Woody Levitan Anthony P. Martine Renee McCabe - Lempka Carole S. McDermott Marsh H. Merrill Ralph L. Mills Dr. Kunwar Nagpal Peter Polhamus Dreena Pross Milton Ritter Robert W. Scherreik A. Alan Seidman James Smith William F. Vacca Jill M. Varricchio
Kenya Gipson
Account Executive, Clear Channel Media & Entertainment
As you read through this issue of BusinessWatch, it should become apparent why the decision was made to focus on this very important segment of our business community. Through the years, the Orange County Chamber has benefited from the leadership and involvement of countless extraordinary women. Our very own Donna Cornell, the epitome of the successful businesswoman, was the first woman in the region to chair a chamber (the Eastern Orange County Chamber of Commerce, forerunner of today’s Orange County Chamber). Donna and others like her paved the way for today’s strong and successful businesswomen like Stacie Laskin, Dr. Michelle Koury, Sharon Warantz – highlighted in the cover article -- and far too many others to mention. We are grateful for their contributions to the Chamber, to the business and professional community, and to our quality of life. The Chamber is very fortunate to be led by a Board of Directors that includes some incredible business and professional women. In addition to Dr. Koury and Sharon “Jellybean,” our female leaders include: Renee Bulla (VP with Momentum Advertising & Design); Susan Crocker (Owner of Holbert’s Catering and BackYard Bistro); Kenya Gipson (Account Executive with Clear Channel Media & Entertainment); Donna Johnson-Klonsky (President and Owner of DJ Consulting Services and the Chamber’s Immediate Past Chairman); Joann Menedez (VP with Walden Savings Bank); Karen Miller (Communications Manager for Frontier Communications); Major Kathleen Sileno, who was recently named Chief of Staff for the 105th Air National Guard; and Janice Valentino (Director of Marketing & Development for Hospice of Orange & Sullivan Counties). In addition to Donna Cornell and Donna Johnson-Klonsky, two other amazing women have chaired the Chamber Board: Renee McCabe-Lempka and Jill Varricchio. A veritable “who’s who” in Orange County. Cheers to these amazing women -- and to those who have come before and those who will follow in their footsteps.
John A. D’Ambrosio, Ed.D. President
CELEBRATE WITH US!
Edison Guzman
President, A&E Advertising and Web Design
Richard Heslin
General Manager, Stewart International Airport
Special Certificate of Deposit Rate in honor of our 25th Anniversary
Johann Huleatt
Outreach Director, Community Products, L.L.C.
Father Kevin Mackin
President, Mount Saint Mary College
Eric Maldonado
Director of Business Development & Operations Verizon Wireless Zone
1.35%
Marcel Martino President, Inspire
Russ Martinson
Partner, Cooley Group
APY*
25 Month Special
Joann Menendez
Vice President of Marketing Walden Savings Bank
Certificate of Deposit
Karen Miller
Communications Manager, Frontier Communications
Karl Najork
Vice President, Collection Bureau of the Hudson Valley
Terry Olivo
Chief Operating Officer, Orange-Ulster BOCES
Dr. William Richards President, SUNY Orange
Poughkeepsie 845-454-5511
Kathleen Sileno
Major with 105th Airlift Wing
William Sivillo
President, Captain’s Club Cruises & Tours
Josh Sommers
President, Focus Media, Inc.
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*Certificate of Deposit accounts require minimum opening deposit of $25,000.00. Interest is compounded daily and credited monthly. APY=Annual Percentage Yield. A Penalty for early withdrawal will apply. Fees may reduce earnings on the account. Riverside Bank reserves the right to alter or withdraw products without prior notification. Rate Effective April 29, 2013.
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What’s The ‘Big Idea’? There ought’a be a law that says anyone responsible for any kind of a marketing effort for any kind of a business enterprise - in any place, in any way - must spend a year selling directly to the public first. Person-to-person. Face-to-face. Then, and only then, should they take a stab at writing marketing copy.
THE ORANGE COUNTY CHAMBER
Webster defines marketing as: “The process or technique of promoting, selling, and distributing a product or service.” With all due respect, this author offers a slightly different definition. Marketing is nothing more mysterious than selling long-distance. First-rate salespeople have an inherent sense of what buttons to push and how best to push them. They understand their consumers’ pain points and take great pleasure in finding new and innovative ways to “make the pain go away.” There are so many “answers” to marketing’s never-ending questions that it’s impossible to count them all. Self-help books, audio tapes and CDs, newsletters; everyone’s got the answer. Ready for this? So do you. If you’ve successfully sold your product or service for any length of time, then you know which messages reach out to your customers and which ones fall on deaf ears. And yet, when it comes to your advertising, direct mail, or the other barrage of communication vehicles, you don’t trust your own instincts. But, you should. A good marketer understands effective sales techniques – not just the what, but the why as well. The biggest difference? The salesperson gets to say it in person, responding to the customer’s objections or questions in a real-time conversation. Not so the marketer, who must make do with a brand and a few well-chosen words.
CHAMBER STAFF Dr. John A. D’Ambrosio, President drjohn@orangeny.com Ellen Daley, Vice President, Communications ellend@orangeny.com B y S T E V E N P O W E LL Steven Powell is the owner of Cooper8 Marketing Group in Florida, NY, an award-winning design and marketing firm servicing local, regional and national businesses with equal attention and creativity. For several years, Steve hosted a weekly talk-radio show focusing on small business marketing. A sampling of those shows can be heard on Cooper8’s web site at: www.c8group.com. Contact info: spowell@c8group.com, 845-651-1650.
It’s not really all that complicated to market your business effectively. If you wouldn’t say it to a potential customer or client in person – don’t say it in your marketing materials. Determine your chief sales message (price benefits, quality, convenience, problem solving, etc.) and get it out there. Find that “Big Idea” that will grab people’s attention and force them to hear your message. Then say what you’d say if they were sitting right in front of you. Simple.
Bill Fioravanti, Vice President, Membership billf@orangeny.com Rudy Hoke, Vice President, Administration rudyh@orangeny.com Carol Smith, Vice President, Government carols@orangeny.com Roseann Bouzakis, Director of Events roseannb@orangeny.com Cheryl Cohen Director of Membership Investment cherylc@orangeny.com Karen Hartley Sawyer Manager of Community Partnerships karens@orangeny.com Wendy Melick Information Technology Specialist wendym@orangeny.com Patricia Mugnano, Administrative Assistant patm@orangeny.com Publication of the Orange County Chamber of Commerce © Copyright 2013 The Orange County Chamber Business Watch is not responsible for typographical errors, mistakes or misprints. All advertising, including photographs are the property of Niki Jones Agency, Inc and not that of the advertiser. The advertiser has purchased rights of reproduction in the Orange County Chamber Business Watch and does not have the right to reproduce ads in any other place or publication without written permission from the publisher. The Orange County Chamber Business Watch reserves the rights to exercise its discretion in the selection of advertisement. Publisher Niki Jones Agency, Inc. 845.856.1266 • info@nikijones.com 39 Front Street • Port Jervis, New York 12771 Editor Ellen Daley 845.457.9700 • ellend@orangeny.com 30 Scott’s Corners Drive Montgomery, NY 12549 Advertising Sales Olga Zernhelt 845.754.2356 • businesswatch@nikijones.com 39 Front Street • Port Jervis, New York 12771 OCCC Logo Design AJ Ross Creative Media
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BUSINESS INSIDER
Elant: A Successful Managed Care Model To Help Our Seniors Stay Healthy And Safe At Home Over Elant’s more than 25- year history, we have been known by the community for the health care services and programs we provide on our campuses, such as skilled nursing care, rehabilitation services and assisted living, to name a few. However, more than a decade ago, we recognized a growing need in the community to provide assistance to individuals who wanted to “age in place,” living safely, independently and comfortably in their own homes. In 2000, Elant opened the doors of Elant Choice, the first and only Medicaid Managed Long-Term Care Plan in Orange County at the time. The program coordinates and pays for health and long-term care services provided in the member’s home or within the community.
B Y todd w h i t n e y Todd Whitney is President and CEO of Elant, Inc. He has been with Elant since 1985. The Elant health care network provides a full continuum of long-term care services and programs, including Sub-Acute Care and Rehabilitation Services, Skilled Nursing Care, Assisted Living, Adult Day Care, Retirement Community Living, Home Health Care and a Managed LongTerm Care Plan.
Elant, Inc. is a Valued Corporate Partner
One of the most important benefits of Elant Choice is the opportunity to work with a Care Manager. Every individual enrolled in Elant Choice is assigned a dedicated Care Manager, a registered nurse who works with the individual to assess his or her health care needs and develop a plan of care to ensure they receive all the services they need to help them to live healthily and safely at home. For example, a personal care aide may visit a client’s home to help with bathing or showering, give a medication reminder, and escort them to a medical appointment. A physical therapist may provide rehabilitation services within the client’s home. Arrangements may also be made for the individual to receive dental care or be fitted for a hearing aid. The care management aspect of Elant Choice is also appreciated by the individual’s family and caregivers who had often been faced with challenges in trying to schedule care and services for their loved one themselves. Elant Choice removes this burden – allowing families more time to enjoy being together. Elant Choice has strong working relationships with its network of local health providers to coordinate the services our clients need. We work with many Hudson Valley health care organizations to provide our clients with the services covered by the program which include, but are not limited to: care management; visiting nurses and home health aides; social work services; physical, occupational and speech therapy; dental, vision and podiatry services; medical transportation; adult day care; medical transportation and home delivered meals. Due to the success of this model of care, New York State is implementing a mandate requiring individuals who are eligible for both Medicare and Medicaid, are age 21 or older, and require long-term care services for more than 120 days to enroll in a Medicaid Managed Long Term Care Plan. The mandate, enacted in the 2011 state budget legislation, was one of the recommendations put forth by Governor Cuomo’s Medicaid Redesign Team aimed at saving Medicaid costs. The mandate will be rolled-out in phases across the state. Phase One of the mandate was inaugurated for eligible New York City residents during the summer of 2011. Orange and Rockland counties will roll-out in Phase Two, anticipated for later this year. Dutchess County will follow in Phase Three. The goal of Elant Choice is to help our clients, many of whom are managing chronic diseases, to remain independent and active, while living in their own homes. We have had great success in helping our clients to do just that and strongly believe this program supports the preferences of our senior population. For more information about Elant Choice, call 877-255-3678 or visit www.elant.org.
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O r a n g e P u l se
Slice Ad
Big Brothers Big Sisters of Orange County
ONLY $50 per issue!
Hometown Bank employees ready to Bowl For Kids’ Sake! Thanks to them and 60 other business supporters and individual fundraisers, Big Brothers Big Sisters of Orange County raised $46,700 for mentoring local children in need.
For more than 100 years, Big Brothers Big Sisters has operated under the belief that inherent in every child is the ability to succeed and thrive in life. As the nation’s largest donor and volunteer supported mentoring network, Big Brothers Big Sisters makes meaningful, monitored matches between adult volunteers (“Bigs”) and children (“Littles”), ages six through 18, in communities across the country. Big Brothers Big Sisters of Orange County has been led for more than three decades by Nancy Ritter Kosloski. Nancy’s dedication to helping youngsters began back in 1971 as a student at North Country Community College. “I never knew it would come to this,” said Nancy. “So many years -- so many children, -- who allowed me and BBBS to come into their lives.” BBBS of Orange County recently held its signature annual fundraiser (Bowl for Kids’ Sake), demonstrating yet again that the community knows the lasting impact that mentoring makes for kids and our community. More than 380 people of all ages came out to bowl in support of the health, resiliency and fun mentoring creates. In total, supporters raised a record-breaking $46,703 for the agency’s mentoring programs for children. And they had fun doing it. “We are thrilled with the tremendous community support we received,” said Sandy Handler, event co-chair. “We are even more elated that due to this phenomenal effort, we will be able to continue providing the gift of strong, enduring, and supportive 1-to-1 relationships that will change the lives of the many children facing adversity in our county.”
BBBS of Orange County Executive Director Nancy Ritter Kosloski began her extraordinary advocacy for children as a student at North Country Community College in 1971. She has led Orange County’s BBBS for 35 years.
More than 60 local businesses donated items or sponsored the event, including highest rolling “Strike” Sponsors (and Chamber members) Hometown Bank, Hudson Valley Federal Credit Union, Orange County Trust and Walden Savings Bank. “Spare” Sponsorships were provided by GKG Certified Public Accountants, Lightower Fiber Networks, Morehead Honda, Nugent & Haeussler CPAs, Precision Pipeline Solutions, St. Luke’s Cornwall Hospital and Wellcare. Many companies sent teams to bowl, with the highest number of teams coming from Hometown Bank and Hudson Valley Credit Union. Thanks to Walden Savings Bank employees, led by Big Brother Tim Hoppe, the bowler registration table was staffed with ease and expertise. Music and the services of a great DJ were donated by Party Time Productions. Food and beverages were donated by Mama Theresa’s, Loughran’s, Pizza Mia, Leo’s, Stop & Shop, and ShopRite.
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Big Brother and Board member Patrick Bullis of Nugent & Haeussler and West Point Cadet Big Sister Katrina Mecklenburg were the single highest individual fundraisers. Executive Director Kosloski expressed the agency’s deepest gratitude to all who helped roll this fundraiser over the top. “It has truly been a privilege to embrace this mission,” said Nancy, “because giving our children support while they are young is a valuable investment of time and resources, and can make a huge difference. BBBS is more of a mission than a job.” Over 500,000 people participate in Big Brothers Big Sisters fundraising events throughout the country each year, raising millions of dollars to support mentoring programs in America. To learn more, or to become a mentor, visit www.mentorachild.org. Volunteer. Donate. Advocate.
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T h a n k s to 2 0 1 3 C o r po r a te P a r t n e r s Our generous Partners this year are: D I A M O N D Partners :
Alteva Crystal Run Healthcare P latinum Partners :
Drake, Loeb, Heller, Kennedy, Gogerty, Gaba & Rodd, PLLC Vanacore, DeBenedictus, DiGiovanni & Weddell, LLP, CPAs G old Partners :
Advance Testing Company AJ Ross Creative Media All Access Dental Bonura Hospitality Group Community Products, LLC Depew Energy DocuWare Elant, Inc. Entrepreneurial Assistance Program Greater Hudson Valley Family Health Center Judelson, Giordano & Siegel, CPA, PC M&T Bank Mobile Life Support Services, Inc. Niki Jones Agency, Inc. Orange & Rockland Utilities Orange Regional Medical Center SB Merchant Services Stewart Airport/ The PANYNJ Walden Savings Bank M edia Partners :
Clear Channel Media & Entertainment Cumulus Radio of the Hudson Valley Fox Radio Group Rock City Media Thunder 102 Watermark Communications
BUSINESS INSIDER Supply. Demand. Planning What makes the world go round? What makes YOUR world go round? Money and business? Sales and cash? Bottom line and profits? Certain words have been paired up historically to describe good business practices. They flow together like milk and honey, mom and apple pie, and butter and eggs. The butter and eggs theory relates to a business basic: supply versus demand. No supply equals no sales. Low supply = not enough sales to cover expenses. No demand, no sale. Low demand, similar to low supply. The consequence: not enough money received to cover expenses. Where is that balance? Picture the old scales with a weight on one side requiring enough product on the other side to create equality. Somewhat the teeter-totter principle except we can adjust a teeter-totter board to leverage unequal loads. Managing a business of any size is a balancing act, adjusting schedules, product, money on a daily or weekly basis -- difficult for small business when one or very few individuals wear all the hats. The Chicago Mercantile Exchange evolved from the Butter and Eggs Board, originally trading only two commodities. Yup - butter and eggs. Then as now, supply and demand dictated current and futures market pricing. Yet, demand can be real or imagined. Unfortunately, price can be inflated by speculators demonstrated recently by escalated gas and oil prices while we are told supply is high. Real demand applies to our small businesses, though most of us need to create demand through marketing and advertising. Create enough demand and we may need a loan to finance more inventory, employees, vehicles or space. Building a better mousetrap also enhances demand, but without adequate promotion, nobody buys that mousetrap. Like the balance between supply and demand, marketing must attract enough clients to balance workload at our small businesses. Planning a start-up or expansion takes time and many entrepreneurs skip parts of the planning stage – akin to jumping in the Delaware rapids without a life jacket. Not a good idea to rush in unprepared. Dreams in one’s mind may look different in reality. Time passes, the business grows and one would think the big worries are in the rearview mirror. Ahh, contraire, in too many cases.
By Charlene Maurer Finerty Charlene Maurer Finerty, owner of Plans and Profits, LLC, writes, edits and teaches business plan writing. New product - Business Plan Writing Class on video, with over six hours of instruction. See www.PlansAndProfits. com, e-mail finerty@aol.com or call 845-343-1515 between 9:00 am and 7:00 pm.
products or providing services -- that money management is neglected. Everything must be fine because we are so, so, busy. But too many times, this is a false impression because growth pairs with increased spending. Let me challenge business owners out there to create a Cash Flow for the next 12 months. Forecast how much money you “think” will be deposited in the checkbook each month and spent each month. The cash-on-hand balance snakes through the form as a prediction of the business checkbook’s estimated month-end balance for each of the next 12 months. Not many people are thrilled at the thought of preparing Cash Flows, but they work like magic, particularly in cyclical, new or expanding businesses.
Joseph E Profaci Sr Financial Advisor .
Managing a small business can be concurrently exhilarating and difficult. One of the main reasons businesses go out of business is they run out of money, frequently when least expected during sky-high growth. Ooops! No money in the checkbook. How can that be? Did they see it coming? No, in most cases. Owners are so busy doing what they do best - selling
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297 South Plank Road Newburgh, NY 12550 845-566-7379
www.edwardjones.com
Amb a ss a do r S pot l i g h t I volunteered to be an Ambassador for the Orange County Chamber of Commerce for two reasons: I wanted to give back to the Chamber by helping their members while I still had free time, and I wanted to share my passion for what the Chamber can do for all its members. Both of these reasons go back to the root of what the Chamber
Eric Egeland
did for my company, Capacity Business Consulting. I had been traveling nationally for quite a few years and wanted to try and make Capacity work on a local level. On January 1, 2012, I started planning, doing my financial projections and marketing “Capacity local.” On February 15, I walked into the Chamber to join, simply to get health insurance. That day was my first sip of Orange Chamber Coolaid. Their Director of Membership Investment Cheryl Cohen asked me what Capacity did and gave me a referral right then and there for a local business that needed our help. That was the best return on an investment I have ever seen! I started showing up at events and as a new member got the attention of the entire staff who helped with introductions, public relations, etc. I learned very quickly that President John D’Ambrosio’s famous saying of “half the battle is showing up” was indeed true. I showed up at breakfasts, meetings and mixers, and found this incredibly friendly and open culture of businesses looking to network and help each other make money. Seventy-two percent of my business comes from networking and over half of that comes directly from the Orange County Chamber. We made a profit in our first local year and are right on track to triple in 2013. We are expanding both geographically and internally by adding business development consultants and research analysts. Success simply would not have come this fast if it wasn’t for the Orange County Chamber of Commerce. You’re absolutely crazy if you are not an active member. I truly believe that and it’s why I am an Ambassador. Capacity Business Consulting is a management consulting firm that helps businesses solve problems, improve, start, and even sell using proven methodologies instead of intuition and luck. Strategic target marketing, feasibility studies, and funding preparation like TV’s Shark Tank are some examples of what we do. We have 100% customer satisfaction ratio and 80% of our business comes from referrals. We are the secret weapon for our clients. Visit us at www.CapacityBusinessConsulting.com.
“EVERY BUSINESS HAS A STORY... WE CAN HELP YOU TELL YOURS.“
Print•Online•Social Media
Tom Martinelli
www.MartinelliCustomPublishing.com • 845.462.1209
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Women In Business Charting the Changing World of Women in Business Continued from page 1
While women continue to significantly affect and enhance the business and professional worlds, impediments – such as equal pay for equal work -- remain. When the Equal Pay Act was signed into law by President Kennedy in 1963, women were earning an average of 59 cents on the dollar compared to men. “While women hold nearly half of today's jobs, and their earnings account for a significant portion of the household income that sustains the financial well-being of their families,” says Leigh Elmore, an editor for the American Business Women’s Association’s Women in Business Magazine, “they are still experiencing a gap in pay compared to men's wages for similar work.” She adds, “Today, women earn about 80 cents on the dollar compared to men — a gap that results in the loss of about $380,000 over a woman's career.” It is because of facts like these that the Orange County Chamber of Commerce is once again dedicating an entire month (actually, six weeks) to the encouragement and promotion of women in business. Check page 9 for information on the great events for business and professional women that are planned for Women in Business Month. An icon of women in business in Orange County, Donna Cornell “began as an entrepreneur in employment and professional searches over two decades ago.” The hurdles for her at that time were “acceptability and credibility.” But she went on to build her company into eight offices in four states. Also challenging was finding financing,
something that today’s women in business continue to face, and an issue that the Chamber’s Minority and Women in Business Committee addresses on a regular basis.
D O NNA C O RN E LL
Being motivated and persistent were key elements of Donna Cornell’s success, and Sharon Warantz (Jellybean Promotions) supports that attitude as well, adding that not giving up is critical for a young woman starting out today in business. Sharon, of course, also urges a young entrepreneur (female AND male) to join the Chamber and to become actively involved. Currently, one of Orange County’s most successful young businesswomen is Stacie Laskin, who, just two years ago, started an onsite metals salvage company, Global Recycling. She has become known locally as the “Queen of Steel,” adding too that “persistence and experience help overcome any challenge.” Dr. Michelle Koury has risen steadily in her field since graduating from medical school in 1993. She joined Crystal Run Healthcare three years later and now is Chief Operating Officer there. Her advice for a young woman just starting out in business or a profession? “Love what you do and stay true to your values. If it does not feel right, it probably isn’t.”
sharon warantz
dr. michelle koury
Great advice from four extraordinary women who have not only succeeded, but excelled in their fields. Orange County is fortunate to have these – and so many other -- exemplary women to show the way for women in business.
st a c i e l a s k i n
Women in Business Month is sponsored by
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Women in Business Month Schedule We are grateful to M&T Bank for their generous sponsorship of Women in Business Month.
Why Get Mwbe Certified? In 1988, New York State created the Office of Minority and Women’s Business Development as a way to better integrate MWBE (minority and women business enterprises) into the state’s procurement activities. A few years later, the office became responsible for implementing a uniform, statewide MWBE certification program. Why get certified? According to Empire State Development, “New York State certification affords your business the opportunity to be listed in a statewide Directory of Certified Minority and Women-Owned Business Enterprises used by state agencies and contractors. Because state government has been mandated by the Governor and the legislature to provide greater opportunity for participation by MWBEs in state contracting, certification gives business owners an advantage when marketing goods and/or services to state agencies and authorities.” Becoming certified is now easier than ever thanks to a fully integrated online application. Go to https://ny.newnycontracts.com if: you’re seeking certification; for updated requirements and recertification instructions if you’re already certified; to find a database of NYS MWBE certified firms; or if you’re looking for resources for MWBE firms.
We are a NYS Certified Womanowned Business and the Chamber’s EAP program was extremely helpful in our certification process. Sharon Warantz, Jellybean Promotions
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I did it (MWBE certification) 20 years ago so that clients would know a woman was at the helm!
Kickoff Event Luncheon & Workshops Anthony’s Pier 9, New Windsor; admission: $35; vendors: $100 (includes lunch) 9:30-10:15 am 1. “NYS Certification for Minority & Women-owned Businesses” Speaker: Laura Trimingham, NYS Empire State Development
2. “Cost Effective Marketing for Business Owners” Kenya Gipson, Account Executive, Clear Channel Media & Entertainment
Donna Cornell, Donna Cornell Enterprises and Elant, Inc.
10:30-11:15 AM 1. “Procurement: How to Sell to the Government” Nancy Fisher, Empire State Development
Assisting women and minority-owned businesses take advantage of the NYS MWBE certification program has been and remains a major focus of the Chamber’s Minority and Women Business Committee, as well as the Entrepreneurial Assistance Program (EAP). Workshops on the topic will be part of the Women in Business Month kick-off event on Tuesday, May 21 at Anthony’s Pier 9 in New Windsor. A 9:30 a.m., a session on “NYS Certification for Minority and Women-owned Businesses” will be presented by Lora Trimingham from NYS Empire State Development. At 10:30 a.m., Nancy Fisher, from Empire State Development, will talk about “Procurement: How to Sell to the Government.” For more information about the May 21 events or anything regarding minority and women business certification, contact Carol Smith or Cynthia Marsh-Croll at 845-457-9700, carols@orangney.com or cynthiam@orangeny.com.
MAY
2. “Social Media for the Professional Businessperson” Edison Guzman, President, A&E Advertising and Web Design
11:30 am-noon - Visit vendors 12:00 noon - Luncheon Keynote speaker: Linda Hollander, internationally acclaimed author of “Bags to Riches” sharing success secrets for women (men too)
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JUNE Seminar, Larkin Room, Chamber Business Center, Montgomery; free admission (reservations required) 8:00-9:30 am “Women and Finances” Laura Medigovich, Vice President, M&T Investment Group
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Membership Breakfast, West Hills Country Club, Middletown; admission: $25 members in advance; $30 members at the door (if room permits); $50 non-members 7:27-9:00 am
Speaker: Anne Saile, President, Saile Group and award-winning business leader, nationally known author and speaker
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Mixer, Pamela’s on the Hudson, Newburgh; free admission 5:30-7:30 pm
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Women in Business Golf, Winding Hills Golf Course, Montgomery; $100 before June 1; $125 after June 1 (choose day of golf OR golf school) 9:00 AM - registration & continental breakfast 10:00 AM (sharp!) - shotgun start 10:00 AM - Golf School with Pro Gil Anderson 1:00 PM - Buffet lunch & awards reception
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Making it in OC T. J . E . C L E A N I N G S E R V I C E , Newburgh Commercial cleaning business for 15 years. Owner Tom has more than 35 years’ experience. Services include carpet cleaning, window washing, floor stripping and waxing, grout and tile restoration. No long-term contracts required. One-time cleaning available. 845-566-4240 / tjecleaning@yahoo.com www.tjecleaning.net M O N R O E P H YS I C A L THE R APY SE RVICE S, Monroe Serving Orange County for 33+ years. Focus is on hands-on, one-on-one care for muscular, orthopedic and neurologic needs. The results are maximized by the individual treatment room setting, as well as exclusive treatment by the owner/practitioner. Most insurance plans accepted; payment plans for the uninsured are offered. 845-782-7780 / monroept@frontiernet.net http://monroephysicaltherapy.com J O H N J . L E A S E R E A LT O R S , Newburgh John J. Lease Realtors has leased the former Sangiovese Restaurant at 440 South Plank Road in the Town of Newburgh to The Family Kitchen. The building is is a freestanding 3,000 square foot building 845-565-2800, ext.148 john3@johnjleaserealtors.com www.johnjleaserealtors.com
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NE BR ASK Y PLUMBING A N D H E AT I N G , Monroe Serving residential and business customers since 1988. Now offering The Nest programmable thermostat that knows when you’re in your house and when you’re not. Compatible with 95 percent of heating and cooling systems. Saves money and energy. 800-989-0299 www.nebraskyplumbing.com NEWBURGH MALL , Newburgh Space available for a pop-up store as small as 100 square feet or for larger retail operations. Join Sears, The Bon-Ton, Bed Bath & Beyond and over 50 specialty retailers. 917-826-1602 www.newburghmall.com C H A Z E N C O M PA N I E S , Poughkeepsie As a result of recent and projected growth, has relocated its North Country office to a larger location at 375 Bay Road in Queensbury, NY. Based in Poughkeepsie, Chazen first expanded into the North Country by opening an office in Glens Falls in 2000. 845-486-1481 dmarxer@chazencompanies.com www.chazencompanies.com D R . E N E R GY S AV E R O F T H E H U D S O N VA L L E Y, Bullville Energy specialists work with homeowners to uncover and fix problems that waste energy and money, and then install a variety of solutions that often pay for themselves in lower utility and home heating costs. Free home comfort evaluation. 845-361-1150 daves@drenergysaverhv.com www.drenergysaverhv.com
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S U N R I S E B R OA D C A S T I N G / F OX R A D I O , Newburgh Has announced the launch of “FOX1220 ESPN Radio” for the Hudson Valley market. Sports fans can now listen to America’s No. 1 sports radio network on the 10,000 watt radio station 1220AM and on 97.3 FM. FOX 1220 ESPN Radio – WGNY is celebrating 80 years. 845-561-2131 / bobd@foxradio.net www.foxradio.net M I D -VA L L E Y R E D U X , L . L . C . , Ta r r y t o w n Mid-Valley Mall, located right off I-84 on North Plank Road in Newburgh. Total space: 244,378 SF, and 2,250 SF to 7,550 SF of retail space available, as well as a build to suit pad site opportunity. Join Price Chopper, Planet Fitness, Conway & Dollar and others at the Mall. 914-879-2005 / Epodob@dlcmgmt.com www.dlcmgmt.com H U D S O N VA L L E Y F E D E R A L CREDIT UNION, H u d s o n Va l l e y Has released six new videos on its YouTube channel (http://www.youtube.com/hvfcu) to give prospective employees a look at the credit union, careers available and benefit programs. Celebrating 50 years of service, HVFCU is a full service, not-for-profit financial cooperative for individuals and businesses. 845-463-3011 / ferrk@hvfcu.org www.hvfcu.org C O M P U T E R R E PA I R U N L I M I T E D , Middletown Formerly OmniLogic Enterprises. Computer repair services for all major brand of desktop and laptop computers. Services include pickup and return delivery; free diagnostics for a limited time. In addition to service and repair, CPU offers cash for clunkers. 845-741 -1362 Ez2connectnow@gmail.com www.computer-repair4less.com ARMY COMMUNIT Y S E R V I C E , E M P L OY M E N T READINESS PROGRAM, West Point Assists family members who are relocating as a result of a military or civilian sponsor’s change of duty. Also assists other eligible personnel, i.e., non-transitioning military and civilian personnel, retirees, and their family members. Employment and educational information, referral services, career planning, training in job search skills. 845-938-5658 / amy.rodick@us.army.mil www.usma.edu
PA L AC I O C AT E R I N G D B A VA L E R I A’ S R E S TAU R A N T, Goshen Nestled in picturesque southern Orange County just off Route 17. Easily accessible from New York City, Westchester and Rockland counties and points north. Ideal location for fine dining, weddings, social gatherings, meetings and corporate events. 845-294-8474 / rico@haciendarest.com www.Palaciocatering.com LINK 2 CHANGE , Kingston Fundraising solutions for Hudson Valley non-profits, offering hands-on fundraising counseling to build skills, develop systems and move organizations toward sustainability. Region-based consultancy familiar with the local fundraising climate and resources. Offers a free, no-obligation consultation. 845-853-0542 / sdiamond@link2change.org www.link2change.org H U D S O N R I V E R A DV E N T U R E S , Newburgh Narrated sightseeing cruises on the Pride of the Hudson begin May 1. Owned and operated by Hudson River Adventures, the Pride is celebrating 21 years providing sightseeing, special event and charter cruises on the Hudson River. 845-220-2120 lynne@orideogthehudson.com www.prideofthehudson.com TEG FEDERAL CREDIT UNION, Newburgh TEG Federal Credit Union has opened a new branch location at 16 North Plank Road in Newburgh. The 2,200 square-foot branch is located in the new Powelton Plaza at the intersection of Interstate-84 West/exit 10S and North Plank Road (Route 32). 845-452-7323 / stephaniem@tegfcu.com www.tegfcu.com O LY M P I C E L E C T R I C O F T H E H U D S O N VA L L E Y, Wa l l k i l l Fully licensed, bonded, and insured electrical contractor. We have handled many projects (large and small) from industrial to commercial to residential, including: retail construction, commercial maintenance, parking lot lighting, pole setting, remodels, pools and spas, and generator installation and maintenance. 845-895-4063 mike@olympicelectricservices.com www.olympicelectricservices.com
ROCK ‘N MULCH T R E E FA R M , Newburgh Helps customers create a landscape that promotes a stress-free environment. Certified professionals add that “final touch” to homes or businesses. Provides a wide variety of decorative stone and mulch; screened topsoil, trees and shrubs, as well as hydroseeding and erosion control. Pick up or delivery. (845) 564-4172 rocknmulchtreefarm@hotmail.com www.rocknmulchtreefarm.com HOLLENBECK PE ST CONTROL , New Windsor Local, family-owned company, with a mission to provide the highest quality pest control service for residential, commercial and industrial customers. Fully trained technicians work with your specific needs. Voted Hudson Valley’s Finest by the OC Post and The Sentinel. Official vendor of the Orange County Chamber of Commerce. (845) 565-5566 james@hollenbeckpestcontrol.com www.hollenbeckpestcontrol.com
Frederick H. Mills Assistant Vice President 845.421.1077
Robert E. Ambrose Vice President 845.220.8387
Greg Roe Assistant Vice President 845.522.0561
TERM LOANS ❖ LINES OF CREDIT ❖ REAL ESTATE LOANS ❖ BUILDER/L AND DEVELOPMENT LOANS ❖ SBA LOANS
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845.457.7700 www.superheroesforyourbusiness.com
T H E O R A N G E C O U N T Y C H A M B E R B U S I N E S S W AT C H | M AY 2 0 13
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GROW/ EXPAND Small Business Resource Committee Calls For Help! No, it’s not the cry of a damsel in distress, tied to the train tracks while a high-speed locomotive hurtles toward her. It’s both an offer and a request made by this important Chamber of Commerce committee. The first “help!” is to alert Chamber members to the helpful activities of the Small Business Resource Committee, to let the members know how the Committee seeks to help small businesses in our community. About 75% of Chamber members are small businesses (five or fewer employees). The SBRC works with Chamber staff to plan and run such events as seminars, webinars, Speed Networking, the Holiday Showcase and the Buy Local Showcase, to which all Chamber members are invited. The second “help!” is a call for a few additional members to join the SBRC. The committee meets at the Chamber the first Tuesday of each month at 8:00 a.m. and is co-chaired by Bill Sivillo (owner of Captain’s Club Cruises and Tours) and Bill Zurilla (IQUBED Advisors, L.L.C). At the meetings, the SBRC proposes, explores, plans and assesses programs of particular value to the small business members of the Chamber. New ideas and insightful perspectives are particularly prized. Being a member of the committee not only allows one to help shape Chamber programs of the future, but also facilitates getting to know some other small business entrepreneurs in an informal, yet goaloriented setting. To join the SBRC or for more information, contact Carol Smith at 845-457-9700 or e-mail carols@orangeny.com. Don’t wait. Do it today.
Aw a r ds
&
r eco g n i t i o n
Orange Regional Medical Center recently received the Corporate Bell Award from the Mental Health Association of Orange County. ORMC also was awarded a grant through the NYS Department of Labor’s Registered Nurse Upgrade Project to support continued education of employed Licensed Practical Nurses interested in enhancing their academic credentials to become Registered Nurses. St. Luke’s Cornwall Hospital, the Littman Cancer Center and Cornwall Radiation Oncology Services have achieved full three-year accreditation from the National Accreditation Program for Breast Centers. SLCH is one of only four hospitals in the Hudson Valley that has received this prestigious accreditation. The program is under the direction of Dr. Hannah Brooks, Director of the Breast Surgery Program, and Renee Feenaghty, Director of Cancer Services. St. Luke’s Cornwall Health System Foundation will award four scholarships to graduating high school seniors entering an accredited university or community college in the fall of 2013. The annual scholarships will be provided in recognition of scholastic excellence and volunteerism. Mount Saint Mary College in Newburgh recently received an Educational Advertising Award recognizing Dean DiMarzo, Director of Marketing and Advertising, for his redesign of the Mount's logo. The new logo incorporates the college’s Dominican Center. The Educational Advertising Awards is the largest educational advertising competition in the country. The Orange County Citizens Foundation has awarded Safe Harbors of the Hudson with the first ever Placemaking Award. New this year, the award is given in recognition of individuals, organizations and projects for making positive contributions to the creation of “places” in the areas in which they live and work. Safe Harbors is dedicated to transforming lives and building communities through housing and the arts. The Ulster Savings Charitable Foundation, a subsidiary of Ulster Savings Bank, recently awarded a $2,500 grant to the Rondout Valley Growers Association, Inc. in support of their “Farm to Food Pantry Program”. At its annual awards breakfast recently, John J. Lease Realtors President John Lease, III reported that residential unit sales increased 41%, listings increased 15%, and total sales volume rose by 35%. John J. Lease Commercial Division also recorded a substantial sales volume increase of 41%.
B y D o u g l a s W i n s l ow C oope r , P H . D .
Hudson Valley Federal Credit Union has been named one of the Best Companies to Work for in New York for 2013. The designation was awarded to HVFCU by the New York State Society for Human Resource Management and the Best Companies Group, an independent company managing the Best Places to Work programs on state, regional and national levels around the country.
Douglas Winslow Cooper, Ph.D., is a freelance writer and retired environmental scientist, author of Ting and I: A Memoir of Love, Courage and Devotion, published in September 2011, available as an ebook or paperback from Amazon, Barnes and Noble, or his Web site. His email address is douglas@tingandi.com
The American Red Cross of the Mid-Hudson Valley will honor Senior Vice President and General Manager of the Hudson Valley Renegades, Eben Yager, for his humanitarian spirit and commitment to the Hudson Valley community at the American Red Cross annual Fire+Ice Gala to be held Friday, May 3. For info on the Gala, call 845-838-0094.
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NOTABLE PEOPLE Sanford Altman, Mark A. Krohn & Andrea L. Dumais 845-778-2121 www.jacobowitz.com Jacobowitz & Gubits announces that Sanford R. Altman has been appointed and Mark A. Krohn has been reappointed to the Orange County Office for the Aging Advisory Board. Andrea L. Dumais has joined J&G’s litigation team. Megan Mastowski 845-567-9000 www.vddw.com Vanacore, DeBenedictus, DiGovanni and Weddell’s Megan Mastowski has received her certification as a Certified Public Accountant. She joined VDDW as a Junior Accountant in 2011. Mental Health Association 845-342-2400 www.mhaorangeny.com Newly elected to the Mental Health Association in Orange County’s Executive Committee are: David Goggins, President; Jiri Ireifej, Vice President; Arthur Gloeckler, Treasurer; and Robert Gaydos, Secretary. Nadia Allen is Executive Director.
GROW/ EXPAND Michael E. Muldoon & Daniel Oniffrey 845-452-7323 www.tegfcu.com
Meghan Barry 845-485-5510 www.sedoreco.com
TEG Federal Credit Union has appointed Michael E. Muldoon as Branch Manager of its new Newburgh location and Daniel Oniffrey as Branch Manager of its College Center location. The credit union operates branches in Poughkeepsie, Fishkill, Hyde Park, Beekman, Wappingers Falls, and Newburgh.
Sedore & Company, CPAs has promoted Meghan Barry to Staff Accountant. Barry joined the firm in 2001.
Suzanne Forni 845-651-3800 www.rubygrp.com The Ruby Group, a Goshen-based project management, general contracting and consulting firm, has hired Suzanne Forni of Goshen as Business Development Manager. Richard Futyma 845-486-1481 marketing@chazencompanies.com Richard Futyma, Ph.D., has joined The Chazen Companies as an Environmental Scientist. He will work with Chazen’s Natural Resource Services
Patricia Granata & Monica Burgos 845-338-6000 www.ulstersavings.com Ulster Insurance Services, Inc., a subsidiary of Ulster Savings Bank, announces the addition of Patricia Granata as a Sales Executive in the bank’s 226 Main Street, New Paltz branch. Monica Burgos has joined Ulster Savings Bank’s Knollwood Road, White Plains mortgage center as a Mortgage Specialist. Barbara E. Joscelyn 845-454-5511 www.riversidebankhv.com Riverside Bank announces the appointment of Barbara E. Joscelyn, as Vice President and Commercial Loan Officer. Joscelyn has been in banking for more than 35 years.
Marcello A. Cirigliano & Danielle Baran 845-291-0011 www.mid-hudsonlaw.com Marcello A. Cirigliano has joined the Goshen law firm of Blustein, Shapiro, Rich & Barone after serving five years as an assistant district attorney with the Orange County District Attorney’s office. Recent law school graduate Danielle Baran has also joined the firm.
Applying for a business loan
Bonnie J. Orr 845-692-9500 www.jgspc.com Bonnie J. Orr, C.P.A., a shareholder in Judelson, Giordano & Siegel, CPA, PC, has been appointed to the Community Foundation of Orange and Sullivan Board of Directors. The Foundation administers a charitable endowment with more than 100 funds. Orange Regional Medical Center 845-333-1000 www.ormc.org Four individuals have been appointed to the Orange Regional Medical Center Foundation Board of Trustees: Jake Kriney, Dr. Cleveland Lewis, Steven I. Milligram and William J. Ruggles. Tina Ludwig 845-463-3011 www.hvfcu.org Tina Ludwig is the new Director of the Hudson Valley Federal Credit Union Insurance Agency. She will direct the strategy and operations of the agency which offers auto, home, renters’ and business insurance. Vanessa Hill 845-457-7700 www.waldensavingsbank.com Walden Savings Bank recently announced the hire of Vanessa Hill as Branch Manager at its Cornwall location. The bank has a total of 11 full-service branches serving Orange and Ulster counties.
shouldn’t be a job in itself Your loan starts here. Your loan stays here. Your business can grow here. As a locally owned bank who understands the region’s business community, Orange County Trust is uniquely qualified to assist local businesses with an assortment of products and financial services. Our rates and terms on business loans are the best they’ve been in decades and are available for buying real estate, a business, purchasing equipment, or refinancing existing debt. Even more important, we • Make our decisions locally — that saves valuable time and money. • Don’t sell our loans. They stay right here. • Are locally owned. • Know our customers and develop strong working relationships at conveniently located branches. Come in for a visit and stay for a lifetime.
} Ask us about our SBA and other government resource loans. Middletown • Montgomery • Vails Gate • Chester • Goshen • Newburgh • Fishkill
Member FDIC
845-341-5000 orangecountytrust.com
T H E O R A N G E C O U N T Y C H A M B E R B U S I N E S S W AT C H | M AY 2 0 13
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WELCOME
GROW/ EXPAND NEW CHAMBER MEMBERS
DOUGHERT Y CONCRETE , INC. (845) 386-8800 – Bloomingburg, NY
A C C U R AT E C O N S T R U C T I O N SERVICES (845) 568-0514 - Wallkill, NY www.accuservs.com ART’S DRIVE- IN CLE ANE RS, INC. (845) 343-6455 – Middletown, NY artsclean@citlink.net A U T O M AT E D E L E VAT O R S YS T E M S , L .L .C . (845) 595-1063 – Greenwood Lake, NY www.automatedelevatorsystems.com B R E T T ’ S T R U E VA L U E H A R D WA R E (845) 391-8198 – New Windsor, NY www.truevalue.com
O VAT I O N PAY R O L L (845) 249-8266 – Milton, NY www.ovationpayroll.com
H U D S O N VA L L E Y H E L P WA N T E D . COM (800) 365-8630 – New Windsor, NY www.hudsonvalleyhelpwanted.com
R E F LEC TION S PE RSONAL I MAG E D E S I G N & B O DY W O R K S T U D I O (845) 240-8250 – Pine Bush, NY
J .V. H O M E S O F O R A N G E C O U N T Y, L .L .C . (845) 541-5885 – Montgomery, NY
TEG FEDERAL CREDIT UNION (845) 452-7323 – Newburgh, NY www.tegfcu.com
L E W I S & G R E E R , P. C . (845) 454-1200 – Poughkeepsie, NY www.lewisgreer.com
T H E M A G I C WA N D (845) 381-9144 – Montgomery, NY T. J . E . C L E A N I N G S E R V I C E (845) 566-4240 – Newburgh www.tjecleaning.net
ND PRO MEDIA (845) 707-4061 – Monticello, NY www.ndpromedia.com
C ’ E S T L A V I E S PA & S A L O N (845) 343-5000 – Middletown, NY www.cestlaviespa.com
VILLA VENEZIA (845) 343-8000 – Middletown, NY www.villaveneziahall.com
N O R T H C O N G R E G AT I O N A L UNITED CHURCH OF CHRIST (845) 343-6688 – Middletown, NY www.northcongmiddletown.org
D E S T I N TA T H E AT E R S (845) 569-8181 – New Windsor, NY www.destinta.com
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T H E O R A N G E C O U N T Y C H A M B E R B U S I N E S S W AT C H | M AY 2 0 13
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techXpo 2013 Left: Venture Technologies was well-represented at the Chamber’s recent technology exposition – techXpo 2013 – as a sponsor, exhibitor and member of the event committee. Pictured (from left) are Jason Harbaugh, Raul Olave and Dominick Peraglia. Learn more about Venture Technologies at www.vt-corp.com. Right: Robin Horner is pictured in the DocuWare booth at techXpo 2013. DocuWare was also a sponsor (exhibitor and committee member) of the technology exposition. Visit www.Docuware.com for information about their document management solutions.
Penalty for paying off your commercial loan early?
Not here. At HVFCU, we know that the sooner you pay off your loan, the better for your business.
845.463.3011
I
hvfcu.org
We see business banking differently. Business Checking & Savings • Business Loans & Lines of Credit • Commercial Mortgages • Medical Equipment Financing • SBA Loans Free Internet Banking & Bill Pay • Payroll Services • Merchant Services • Financial Planning & Insurance • Health Savings Accounts
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TREND/ INNOVATE
Consumer Protection
Isn’t Difficult
New York State’s Division of Consumer Protection offers these basic tips to help consumers avoid identity theft and other scams, while creating sound financial habits as well. In our very busy lives, we often overlook some very simple ways to protect ourselves and our businesses. Shred documents that contain any personal information. Smartphone users should always log out of apps (banking, social networking, etc.), clear their browser history, password protect their home screen, update operating software and NEVER share data over public Wi-Fi networks. Use a credit card when shopping by phone, television or online, not a debit card, so you can dispute the charge if there are problems within 60 days from receipt of the bill. Whenever receiving gift cards, certificates, social or group discount coupons, set a date for dinner, movie or shopping with plans to use them. Check expiration dates on the discount coupons. Do not respond to e-mails, text messages, mail or phone calls claiming you won a prize, gift card, lottery, grant or other unexpected surprise. It is a scam! The scammers are relying on you to log in with your user name and password or click on the link provided in the unexpected email or text message. Con artists look for you to give out your name, address, account numbers over the phone or press the number to opt out from future calls. Why? To collect your information, sell it or use it to commit fraud. Read monthly statements on accounts and bills to ensure all charges are accurate and no hidden fees appear. Dispute any errors immediately. Get and review your free credit reports once every 12 months from each of the three nationwide consumer credit reporting companies at www.annualcreditreport.com or call tollfree at 1-877-322-8228. Know what websites or apps your kids visit, set restrictions on permitting downloads or purchases and talk about online safety. Commit to making a monthly budget, save more, spend less, and pay down debts. Before agreeing to services with a company, review their complaint history by calling the Division of Consumer Protection toll-free at 1-800-697-1220. Also, do not forget to ask about refund policies and make sure to read contracts thoroughly before signing. Contact the Division of Consumer Protection at 1-800-697-1220 or visit www.dos.ny.gov/ consumer protection/ to schedule a live outreach presentation for your group on preventing identity theft and other scams. The Division of Consumer Protection provides live educational outreach presentations which focus on identity theft prevention and mitigation; avoiding the latest scams; choosing and using credit wisely; and, product safety. Our Consumer Assistance Unit takes consumer complaints 24 hours a day via our https:// www.dos.ny.gov/consumerprotection/form/complaintform.asp" consumer complaint form, which is available online. If you would like to speak to a trained consumer advisor, please call our hotline at 1-800-697-1220, 8:30 a.m. to 4:30 p.m., Monday through Friday. Our Utility Intervention Unit actively participates in proceedings concerning the availability, pricing and quality of electricity and natural gas service in the state
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Keeping Track of IT In response to growing demand from its membership for a greater focus on information technology issues, The Business Council of New York State has expanded its Telecommunications Committee under a new heading: Information Technology and Telecommunications (ITT). The mission of this committee is to inform BCNYS member companies of relevant legislative and regulatory policy developments and to represent their interests before the legislature and regulatory bodies to foster the sustainable growth of the technology sector in New York. This committee will serve as a central resource for Business Council members and the greater technology sector in New York for news and updates on state and federal policies, product development, events and other industry developments. The Business Council’s nearly 3,000 members – including the Orange County Chamber -include industries that cover all facets of the tech world. For more information, contact Carol Smith, Chamber Vice President of Government at carols@orangeny.com or visit www.bcnys.org.
EXPAND YOUR BUSINESS WITH BUSINESS FRIENDLY LOANS New Congressman Speaks After Congressman Sean Patrick Maloney (left) spoke to members at the April breakfast meeting at West Hills Country Club in Middletown, he chatted with Steve Powell (Co-oper8 Marketing Group), right, and James Walsh (Times Herald-Record). Nearly 200 people attended the breakfast, which was sponsored by Crystal Run Village.
CALL A HOMETOWN BANKER TODAY!
www.HometownBankHV.com
Serving Orange County 33 Years! Dr. Mitch Korn, owner of Monroe Physical Therapy Services, has been serving Orange County for more than 33 years. He is pictured at his office at 845 Route 17M in Monroe. More information is available at http://monroephysicaltherapy.com.
800-249-3832 Member FDIC
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INORANGE
‘M a ximize Your Membership’ If you are confused, overwhelmed, frustrated, or just don’t know how to take full advantage of your Orange County Chamber membership, help is here. Director of Membership Investment Cheryl Cohen is once again conducting her popular “refresher” sessions on how to “Maximize Your Chamber Membership.” The first session will be Thursday, May 23 at M&T Bank, 745 Route 17M in Monroe. The next one is set for Monday, June 3 from 5:00-7:30 p.m. at the Chamber Business Center in Montgomery. These informal sessions are open to everyone, absolutely free of charge. For more information, contact Cheryl at 845-4579700 or cherylc@orangeny.com. Reservations are not necessary. You can stop in to see Cheryl for five or 50 minutes.
Mixer Fun! Enjoying the April 23 mixer at the beautiful, brand new Palacio in Goshen are (from left) Julie Whitney, Todd Whitney, CEO of Elant, Inc., and Mike Torelli, Director of Business Development for Stewart Airport. The mixer was sponsored by Elant. If you’re interested in booking something at Palacio, call (845) 2948474 or visit www.palaciocatering.com.
Health Insurance Note Now is the time to start thinking about changing your health insurance plan. Open enrollment is currently being offered through Orange Benefits Partners, the Chamber’s health insurance program. Open enrollment is the opportunity to enroll, change your current health insurance program or add employees to one of these programs: CDPHP and MVP. Other programs for groups of two or more are available through: Aetna, CDPHP, Emblem Health, MVP and Oxford. Programs for sole proprietors include plan options through CDPHP and MVP. Vision and dental plans are also available. For more information and/or applications, contact Christine Florio at 845-725-7390 or cflorio@ orangebenefits.com before June 15, 2013. Note that these programs under Open Enrollment will have an effective date of July 1, 2013.
advertising, marketing & design
Brand Identity | Websites | Brochures Social Media Apps | Internet Marketing | PR Display Advertising | Packaging Print Advertising | Media Buying
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UPCOMING EVENTS
MAY COMMITTEE MEETINGS
MAY EVENTS
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A nnual H uman R esource C onference : “ M anaging H uman R esources U ncertainty & S taying A head of the C urve ”
8:30 a.m.-1:00 p.m., Ramada Inn, Newburgh Co-Host: Mid-Hudson Society for Human Resource Management
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M embership B reakfast: “ U pdate from O range C ounty ’ s C ities ”
7:27-9:00 a.m., West Hills Country Club, Middletown Sponsor: Inspire
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10:00 a.m., Grossinger’s Country Club, Liberty 845-434-8300, ext. 308
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M other ’ s D ay B uffet
1:00-4:00 p.m., Anthony’s Pier 9, New Windsor 845-565-3390 N ew M ember O rientation
9:30 a.m.-2:00 p.m., Anthony’s Pier 9, New Windsor Sponsor: M&T Bank J oint M ixer with D utchess C ounty C hamber Young P rofessionals
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8:00 am Montgomery Room
Young P rofessionals L eadership C ouncil
8:00 am Greater Hudson Valley Family Health Center
P R / M arketing C ommittee
8:00 am Montgomery Room
A mbassadors
7:45 am Greater Hudson Bank, Middletown
“ M aximize Your M embership ” refresher session
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O range O pen G olf C hallenge
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“ M arketing by D esign ” seminar with C o - oper 8 M arketing G roup
E lectronics R ecycling for B usinesses
E lectronics R ecycling for H O U S E H O L D S
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S mall B usiness R esource C ommittee
4:00-6:00 p.m., M&T Bank, 745 Route 17M, Monroe
8:00-9:30 a.m., OCC Business Center, Montgomery Sponsor: Hudson Valley Federal Credit Union
12:00-5:00 p.m., Upper Parking Lot, OC Chamber Business Center, Montgomery $20 per load; register: btravers@ advancedrecovery.com
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W omen in B usiness M onth K ick - off E vent
5:00-7:00 p.m., Billy Joe’s Ribworks, Newburgh Waterfront Sponsors: Safe Harbors of the Hudson, Marshall & Sterling & YMCA
K iwanis of N ewburgh A nnual G olf O uting
11:00 a.m., Apple Greens, Highland 845-702-4180
N ew H ope C ommunity ’ s 3 rd A nnual W allace B erkowitz C up
8:00 a.m., West Hills Country Club, Middletown 8:00 a.m., Stony Ford Golf Course, Montgomery 9:00 a.m., Winding Hills Golf Course, Montgomery Co-host: United Way of Dutchess-Orange Region
7:30 a.m.-noon, Larkin Room, Chamber Business Center www.c8group.com/seminar
BECOME A MEMBER!
12:00-5:00 p.m., Upper Parking Lot, OC Chamber Business Center, Montgomery $10 per load; no registration necessary M ixer
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5:30-7:30 p.m., Schlesinger’s Steakhouse, New Windsor Host: OC Young Professionals
SUBMIT YOUR
S afe H arbors of the H udson ’ s 7 th A nnual O ff - B roadway R un
ONLINE
9:00 a.m., corner of Broadway and Grand Street, Newburgh jhenley@safe-harbors.org or 845-784-1110
APPLICATION
www . o r a n g e n y . com
T H E O R A N G E C O U N T Y C H A M B E R B U S I N E S S W AT C H | M AY 2 0 13
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Women in Business Month Kickoff Event! Tuesday May 21, 2013 | Anthony’s Pier 9 in New Windsor, NY Learn valuable information at Workshops from 9:30 am - 11:15 am, browse the vendors in the Marketplace from 11:30 am - noon, then attend an inspiring Luncheon with Keynote Speaker Linda Hollander at noon!
12:00 NOON LUNCHEON Linda Hollander is our Keynote Speaker and the internationally acclaimed author of Bags to Riches. She’ll be sharing her 7 success secrets for women in business including: • You’ve already got what it takes. • Your business is a lifetime self-improvement course. • A woman’s yardstick is different than a man’s. • Selling is nurturing. • The octopus is mightier than the elephant.
9:30 - 10:00 AM WORKSHOPS (CHOOSE ONE) NYS Certification for Minority and Women Owned Businesses Lora Trimingham, NYS Empire State Development • Getting certified is easy and allows you to conduct business with all NYS Agencies • 20% of all state contracts must go to certified businesses
Cost-effective Marketing for Business Owners Kenya Gipson, Clear Channel Media and Entertainment • Learn three ways to grow your business • Maximize your marketing • Understand how to “leap frog” your competition through effective marketing
“The Wealthy Bag Lady has personally assisted me in creating the company I have today. She truly is one of the greatest gifts to walk this earth.” Joan Marie Whelan Intuition Girl and Radio Host
10:30 - 11:15 AM WORKSHOPS (CHOOSE ONE) Procurement: How to Sell to the Government Nancy Fisher, Empire State Development • Learn why women-owned businesses should sell to the government, and its easy! • Learn how to increase your profits by selling to the government
Social Media for the Professional Business Person Edison Guzman, A&E Advertising and Web Design • See how women use social media to grow their business • Discover the most womanfriendly social network • Learn how to properly target women in social spheres
$35 Admission includes Lunch: (vendors: $100) RSVP today at www.orangeny.com Calendar/Event Registration
Mark your Calendar for More Women in Business Events June 6, 2013 8:00 am - 9:30 am Women and Finances Seminar June 13, 2013 7:27 am - 9:00 am Membership Breakfast, West Hills Country Club, Middletown June 21, 2013 5:30 pm - 7:30 pm Mixer Pamela’s on the Hudson, Newburgh June 27, 2013 Women in Business Golf Winding Hills Golf Course, Montgomery
More info at www.orangeny.com Calendar/Event Registration
SPONSORED BY