TABLE OF CONTENTS: Chapter 1:The Nature of Negotiation Chapter 2:Strategy and Tactics of Distributive Bargaining Chapter 3:Strategy and Tactics of Integrative Negotiation Chapter 4:Negotiation: Planning and Strategy Chapter 5:Individual Differences: Know Yourself and Your Counterpart Chapter 6:Perception, Cognition, and Emotion Chapter 7:Communication Process and Outcomes Chapter 8:Negotiation Power and Persuasion Chapter 9:The Dynamics of Disputes and Third-Party Help Chapter 10:Confronting the Dark Side: Deception and Ethical Dilemmas Chapter 11:Multiparty, Coalitions, and Team Negotiations Chapter 12:Managing Difficult Negotiations Chapter 13:Best Practices in Negotiations
