Solo Traveller Collection 2026-2028
Where stories begin UK & IRELAND | ITALY | EUROPE & BEYOND | CANADA | AFRICA | ASIA
Welcome to Newmarket Holidays At Newmarket Holidays, we believe that travel should be an enriching and fulfilling experience, no matter how you choose to explore the world. That’s why we’re delighted to introduce our latest collection of nine exclusively solo tours, designed with independent adventurers in mind, offering the perfect balance of exploration, comfort, and connection. When you set off on one of our solo holidays, you’ll never feel alone. Our experienced and friendly tour managers act as local hosts, ensuring your comfort and well-being while bringing your itinerary to life. Your journey, however, remains entirely yours. While you’ll share experiences with like-minded travellers, you’ll always have your own private guestroom and en-suite facilities. Our itineraries are thoughtfully curated to include plenty of free time for solo exploration, allowing you to set your own pace and embrace new discoveries on your terms. For those seeking meaningful connections, we’ve included special social opportunities along the way. A welcome drink and dinner on the first evening provide the perfect chance to get to know your fellow travellers, while a farewell gathering offers a moment to celebrate and reflect on the memories made together.
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newmarketholidays.co.uk Cover Image: Agrigento, Sicily. This Image: Solo Customers at the Taj Mahal, Agra
Looking ahead to 2026, there are plenty of opportunities for solo travel across the world’s most exciting destinations. Embrace the ancient treasures of Turkey’s magnificent West Coast, enjoy thrilling animal encounters in the Kenyan bush or discover wish-list experiences closer to home in the Scottish Highlands – however you choose to explore, we have the perfect Exclusively Solo break for you. In addition to our dedicated solo tours, we’ve also secured more than 40 no single supplement places across our classic touring collection, too. This means even more opportunities for solo travellers to explore incredible destinations without extra costs.
Niel Alobaidi, CEO, Newmarket Holidays
Discover our
Easy Payment Plan Secure your wish-list holiday with our Easy Payment Plan – spread the cost with interest-free instalments, no extra charges, and the flexibility to choose your preferred payment date.
What ’s inside?
Wish-list escorted tours since 1983 With over 40 years of expertise in crafting unforgettable wish-list tours, Newmarket Holidays, a proudly British tour operator, is your trusted partner for exploring the world. Our award-winning escorted tours provide more choices, more dates, and more destinations than anyone else, ensuring that you find the ideal getaway to suit your needs.
Introduction 2
Welcome to Newmarket Holidays
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What’s inside?
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Experience our Solo Traveller Collection
UK & European Solo tours 8 Highlights of the Scottish Highlands 10 A Snapshot of Western Sicily 12 Delights of Croatia 14 Ephesus, Sirince & the Western Coast of Turkey
Canadian, African & Asian Solo tours Canadian Rockies & Lake Louise 20 Kenyan Wildlife & Coastal Explorer 22 India’s Golden Triangle, Tigers & Amritsar’s Golden Temple 24 Tiger Safari, the Taj Mahal & Majestic Rajasthan 26 The Heritage of Vietnam & Cambodia 18
Further Information 28 30 33
Your holiday essentials Your booking conditions for touring holidays Important information
Award-winning 2025
Excellent Based on more than 17,000 reviews
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Experience our Solo Traveller Collection More choices for independent explorers We’ve got a growing collection of tours tailored for like-minded solo travellers. You may be travelling solo, but you’ll never feel alone with us. The development of this collection, alongside many no-single supplement classic tours, gives new and regular solo travellers an array of options to discover wishlist destinations, with the security of a tour manager and the company of other like-minded explorers.
Choose from nine exclusively solo adventures, focused on showcasing some of our most popular touring spots and promising opportunities to discover and learn both under guidance and in your own time. As a result of the thoughtfully balanced itineraries being inspired by specific interests and hobbies, you’re also guaranteed a well-matched group to share experiences of a lifetime.
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I’ve just returned from India’s Golden Triangle, Tigers & Amritsar’s Golden Temple – Exclusively Solos. What can I say apart from it was absolutely amazing from start to finish! I was collected from the airport with no need to worry. There were great hotels and a great group of solo travellers who made the trip. The guide was incredible and had a wealth of information. Every day was crammed full of sights, sounds, and once-in-a-lifetime experiences that I’ll never forget. Karen, Customer – India’s Golden Triangle, Tigers & Amritsar’s Golden Temple
Dubrovnik, Croatia
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A solo holiday, your way
Nine exclusively solo tours
This is your holiday, but you’re in our safe hands, specifically those of the experienced and friendly tour manager. Serving as a local host, your designated guide will ensure the comfort, wellbeing and unity of the group while bringing the itinerary to life throughout. For additional support, advice and recommendations, they’ll always be on standby to oversee the seamless operations of every travel arrangement.
From island hopping around Croatia to immersing yourself in the breath-taking landscapes of the Scottish Highlands, our exclusively solo tours are packed with captivating experiences. This year, we’ve also added even more options for you to choose from. Traverse ancient merchant routes in Morocco, venture across India’s tropical south and make your way through the Canadian Rockies. Alternatively, delve into the past of Vietnam and Cambodia with an exploration of new learnings, flavours and experiences.
Your own space and time Although you’ll be on a group tour, having your own private guestroom and bathroom facilities is a given. Depending on the centrally located accommodation available, you’ll have a twin or double guestroom or in some cases, a designated single room. The included excursions will be experienced alongside fellow travellers, so you’ll always have like-minded guests around to share those wish-list moments with. We’ve also curated the collection to offer plenty of time to explore by yourself and free days with unguided visits.
Included social opportunities How much interaction you’d like to engage in is a personal preference, however, we’ve included a few opportunities to support getting to know the other travellers. A welcome drink and dinner on the first night of each tour provide a perfect chance to connect from the get-go, and a farewell dinner during the final evening means you can reflect, celebrate and share stories with your new-found friends. On most of the tours, the meal plans operate on a flexible board basis, which means you have the independence to dine where you want and at your leisure.
More than 40 no single supplement tours There are also more than 40 hand-picked tours across our classic touring collection, which have no single supplement places available. Stay closer to home with a nature-centred getaway to the Norwegian fjords, traverse the vineyards fringing the Douro River of Portugal, or marvel at the Inca treasures in Peru’s Sacred Valley. The availability is limited, but we’ve got no shortage of options for solo travellers to choose from, see our website for details of these.
Hạ Long Bay, Vietnam
Leopard, Amboseli National Park
Lake Louise, Banff
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UK & European Solos Collection
Embrace wish-list experiences closer to home, and make meaningful connections, across Europe and the UK’s most memorable destinations.
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Highlights of the Scottish Highlands
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A Snapshot of Western Sicily
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Delights of Croatia
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Ephesus, Sirince & the Western Coast of Turkey
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Solo Customer, Dubrovnik, Croatia
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Last year, I took my first-ever solo trip with Newmarket Holidays to Sicily. I was nervous, but they guided me through every step, and I met a fantastic group of people, some of whom have become close friends. We’re planning to go to Sardinia this year, and I’ll be reuniting with my friends for another unforgettable holiday. Lesley, Customer – A Snapshot of Western Sicily
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Exclusively Solos E S C O R T E D T O U R S
Highlights of the Scottish Highlands 5-day escorted tour from £1,319 |
Wish-list moment
Gazing out over the legendary Loch Ness on a scenic cruise.
Inverness Loch Ness Coylumbridge
Aviemore Cairngorms National Park
Fort Augustus
Scotland
Dates Available 2026 Apr to Jul, Sep & Oct 2027 Apr to Jul, Sep & Oct Fly from these airports. Prices from
• Bristol £1,339 • Gatwick £1,379 • Luton £1,319 • Manchester £1,495 Please note: The transfer time from the airport to your hotel is approximately one hour.
Excursions included
Nine excursions & visits
Brodie Castle, Moray
Balmoral
Meals included Eight meals
Tour only without flights from £1,160
From rugged mountains and serene lochs to historic castles and picturesque towns, this is Scotland at its most spellbinding with an itinerary designed exclusively for solo travellers. Day One Travel to the Coylumbridge Hotel, with welcome drinks upon arrival and dinner Your first day will be dedicated to travel, relaxation and a little bit of settling in. After arriving in Inverness, you’ll be transferred to the charming Coylumbridge Hotel. This beautiful property, backed by beautiful scenery, is an ideal base for exploring the Scottish Highlands. Welcome drinks and dinner will be served, providing the perfect opportunity to get to know your fellow solo travellers before the tour kicks off.
Please note: As the Balmoral Castle and Estate is a Royal Residence, it can be closed without prior notice and will be unavailable throughout August and September. In the event of closures, a suitable replacement will be included as an alternative. Tours in October 2026 will only visit the grounds of Balmoral, with no access to the castle. There will, however, still be access to the café and shop.
Day Two Included excursion to Balmoral Castle, Crathie Kirk and Ballater Enjoy breakfast this morning before venturing on a morning drive to the famous Balmoral Castle, the Scottish holiday home of the Royal Family since 1852. You’ll get to enter the castle to see the ballroom (the largest room in the castle), view the exhibitions and wander the gardens. The castle’s ballroom is the only area open to the public and where many members of the Royal Family have been pictured hosting events. Near the castle is Crathie Kirk, a small parish church in the village of Crathie. Best known for being the regular place
For the full day by day tour itinerary, highlights and hotel information, please scan the QR code.
Cairngorm Mountains, April 2025
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Loch Ness, Inverness-Shire
of worship of the Royal Family, this church was built in 1895 and looks over the Dee River. The tour will then continue to the beautiful Victorian village of Ballater, located near Cairngorms National Park. You can stroll around the speciality shops and seek out one of the delightful cafes for lunch (on your own account). This evening, you’ll have time for dinner and to relax. Day Three Included boat tour of Loch Ness, with a visit to the town of Fort Augustus Following breakfast this morning, you’ll board on a two-hour Loch Ness cruise, which will be narrated by your tour manager as you take in views of the banks. Make sure to keep your eyes peeled for a glimpse of Nessie, the legendary creature said to inhabit the loch. Back on land, the tour will call at the town of Fort Augustus, known for the impressive Fort Augustus Abbey that was founded in the 18th century. Now home to a museum, the fort will be explored on a guided tour, and you’ll learn about its role in the local community while marvelling at the architecture and the stainedglass windows. Those eager to venture on a stroll, can join an optional hike along the towpath of the Caledonian Canal. Alternatively, you can potter around at your own pace, perhaps taking a saunter with some other travellers. In the evening, unwind at your leisure or amongst your fellow travellers. Day Four Included visit to Nairn, Culloden Battlefield and Brodie Castle. Once the group have had breakfast, it’s time to make the most of your penultimate day. The small market town of Nairn is up first, and you’ll get to meander around this ancient fishing port known for its unspoilt beaches and wealth of wildlife – keep an eye out for seals, whales, and dolphins.
Tour inclusions
• Four nights’ half-board accommodation • Return flights to Inverness, with coach travel and transfers throughout
Tour highlights
• Take in the royal family’s official Scottish residence, Balmoral Castle & EstateStroll around the beautiful Victorian village of Ballater • Embark on a two-hour cruise across the mystical waters of Loch Ness • Immerse yourself in charming Ballater, a picturesque Victorian village nestled on the outskirts of Cairngorms National Park • Enjoy a drinks reception and welcome dinner to help you get to know your fellow travellers
Loch an Eilean Castle, Aviemore
You’ll then head to the Culloden Battlefield, where you’ll be transported back in time to one of the most significant battles in Scottish history. Learn about the Jacobite rising of 1745 and the fateful battle that took place here with your guide. During your visit, you’ll be led through the eerie moorland and stand where the brave Jacobite soldiers once stood, fighting for their beliefs. The group will continue to the rose-coloured, turreted Brodie Castle, the ancestral home of the Brodie clan for over 400 years and a treasure trove of priceless antiques and artefacts. The castle building reflects the changing needs of the residents over the centuries – from the impenetrable 16th-century guard chamber to a sprawling Victorian extension with some magnificent rooms. A guided tour will help you make the very most of your visit. The beautiful grounds, which boast a dazzling display of daffodils in the spring, are also well worth exploring. As it’s the final evening, you can join your fellow travellers for a farewell dinner at the hotel – an ideal chance to reflect and discuss highlights amongst each other. Day Five Return to Inverness and travel home Bid farewell to the Highlands and your newfound friends, and travel home.
Your hotel
The Coylumbridge Hotel, Aviemore Nights 1-4 | 3H Half-board
Enclosed by Cairngorms National Park, this resort, backed by beautiful scenery, is an ideal base for exploring the Scottish Highlands.
The Coylumbridge Hotel, Aviemore
Facilities & Amenities
There are five dining options, including a Scottish restaurant, an Americanstyle diner and two bars, as well as two heated indoor swimming pools, a sauna, a fitness centre, and tennis courts.
Rooms
Cosy guestrooms, with tartan touches, have tea/coffee-making facilities, TVs, telephones, hairdryers, and free Wi-Fi. Please note: Disabled access in this hotel is limited and there are no elevators to the upper floor guestrooms.
The Coylumbridge Hotel, Aviemore
• Fully escorted by a friendly, experienced tour manager
• Immerse yourself in the rich history of Scotland with a full-day tour of Nairn and Brodie Castle • Wander around Fort Augustus, a picturesque town nestled on the banks of the Caledonian Canal • Learn about the Scottish clans and their battles with a trip to Culloden Battlefield The Coylumbridge Hotel, Aviemore
Cairngorm Mountains, Aviemore
Ruthven Barracks, Kingussie
Call us on: 0303 330 0908
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Exclusively Solos E S C O R T E D T O U R S
A Snapshot of Western Sicily 8-day escorted tour from £2,209 |
Wish-list moment
Marvelling at the ancient UNESCO-listed treasures of Agrigento’s breath-taking Valley of Temples.
Erice Segesta Trapani Egadi Islands
Valderice
Palermo Monreale
Marsala
Sicily
Sciacca
Baroque Piazza Pretoria, Palermo
Agrigento
Travel through Western Sicily with a group exclusively made up of equally curious solo travellers, surveying the historic, culinary and cultural highlights. Dates Available 2026 Apr to Jun, Sep & Oct 2027 Apr to Jun, Sep & Oct Fly from these airports. Prices from
• Gatwick £2,275 • Heathrow £2,239 • Luton £2,209 Please note: The transfer time from the airport to the hotel is approximately one hour.
Excursions included 12 excursions & visits
Meals included 14 meals
For the full day by day tour itinerary, highlights and hotel information, please scan the QR code.
Day One Arrive in Palermo Upon arrival at Palermo airport, you’ll be greeted by your tour manager who’ll transfer you to your hotel. After check-in, you’re free to unwind and take advantage of the hotel’s amenities before enjoying a welcome dinner and drinks at the hotel’s restaurant. Day Two Included visits to Erice and Trapani After breakfast, the first full day of the tour includes a visit to the medieval town of Erice, one of the few typical medieval towns in Sicily, set on Mount Erice.You’ll then break for a tasting of typical almost sweets, a Sicilian speciality before travelling to Trapani. Here, a guide will escort you around the historic centre,
Palermo, May 2025
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home to several fascinating sights, including the Torre di Ligny, the fish market, and the church of Sant’Agostino. Lunch will be enjoyed back at the hotel and the afternoon will be free to unwind at the resort, perhaps sip on a cocktail by the pool alongside the other travellers. Day Three Included walking tour of Palermo and visit to Monreale Have breakfast and then depart for Palermo, Sicily’s capital, on a guided excursion with a difference. Instead of focusing specifically on the architecture and art of the city (which you’ll still see), this tour will showcase the culinary highlights. On foot, you’ll survey the markets selling fresh produce and eateries popular with the locals and
Valley of Temples, Agrigento
sample the typical street food for which Palermo is known. During your exploration, you’ll still have ample time to take in the city’s rich artistic and monumental heritage, including its UNESCO-recognised ArabNorman architecture. Later, the group will head to Monreale and call at its famous cathedral, a masterpiece of Arab-Norman style adorned with stunning mosaics that tell stories from the Bible and the New Testament. Day Four Included excursion to Segesta and local dairy with a cheese tasting and lunch Once you’ve had breakfast, the tour will embark on a journey to Segesta, a town founded on the slopes of Mount Barbaro by the Helimes between the 12th and 11th centuries BC. The wild and mountainous site offers a spectacular view of the magnificent and solitary Doric Temple of Segesta, a true masterpiece in a Greek style. The group will also stop off at the theatre, which is positioned at the top of the mountain and reachable by a shuttle bus. The next destination will be a local dairy that has been built inside an old tuff quarry. You’ll learn about the traditional processes of cheese production before tasting several of the cheeses. Lunch will be enjoyed at the farm and feature dishes made from locally sourced produce. Day Five Included visit to Marsala, with a trip to the Salt Museum, and a wine tasting Following on from breakfast, you’ll travel along the ‘salt road’ towards the coastal town of Marsala, passing by famous salt pans. You’ll then arrive at the Salt Museum, which provides an insight into the production of salt sea and the importance of this mineral to the area. This town is also known for its wine production, which was held in very high regard by the British at the end of the 1700s. The group will call at a historical winery here, where you’ll be able to taste for yourself and compare notes with the other travellers.
You’ll then have time to wander around at your leisure in the historic centre, observing its ancient ruins, spotting migratory birds flocking to the beachfront, and perhaps drinking some more wine at one of the many pavement-fronted cafés. Day Six Included visit to Sciacca and the Valley of the Temples in Agrigento Enjoy breakfast and set off on a memorable excursion to the fishing port of Sciacca. Known for its fine artistic ceramics, this town is awash with boutique shops displaying these wares. The tour will continue to the hilltop city, Agrigento, home of the famous Valley of the Temples. This area is a breathtaking archaeological site that contains some of the most well-preserved Greek temples in the world. Day Seven A full day at leisure or an optional excursion to the Egadi Islands It’s your final day, and you can make the most of it by doing as little or as much as you like at your leisure. Alternatively, you can join an optional excursion to the Egadi Islands, a group of three small islands located off the western coast of Sicily, encompassing Favignana, Levanzo, and Marettimo. You’ll get to cruise to two of these islands, with the first being Favignana, the largest one, which is known for its crystal-clear waters and stunning beaches, as well as its tuna fishing industry. There’ll be time to visit its small fishing village of narrow lanes and beautiful architecture before continuing to Levanzo. Back on land, the tour will return to the hotel and conclude the trip with a farewell dinner. Over a traditional Sicilian meal and some drinks, you can reflect on the week, sharing personal highlights with the other travellers. Day Eight Flight back to UK After breakfast, you’ll check out of the hotel and be transferred to Palermo airport for your flight home.
Your hotel
La Tonnara Di Bonagia Resort, Valderice Nights 1-7 | 4H Half-board
Positioned across from the Port of Bonagia and the Tyrrhenian Sea, this resort, with views of Mount Cofano, offers an idyllic coastal escape.
La Tonnara Di Bonagia Resort, Valderice
Facilities & Amenities
Guests have direct access to the sea via a jetty or small rocky cove, there is an airy, sophisticated restaurant, and an expansive outdoor swimming pool, ringed by sun loungers.
Rooms
Charming guestrooms come with TVs, air conditioning, safes, mini-bars, and Wi-Fi.
La Tonnara Di Bonagia Resort, Valderice
Tailor your tour
Tour inclusions
• Seven nights’ half-board accommodation • A welcome dinner and drinks, and a farewell dinner
Tour highlights
• Survey the salt pans in Marsala, learn about the production of sea salt, and sample local wines at a historical winery • Discover Palermo’s food markets and culinary scene, as well as the city’s artistic and monumental riches on the Arab-Norman route • Explore the medieval town of Erice with panoramic views and visit Trapani’s historic centre
Temple of Concordia, Sicily
• Return flights to Palermo, with coach travel and transfers throughout • Fully escorted by a friendly, experienced tour manager • Observe the magnificent Doric Temple of Segesta and the theatre located at the top of the mountain • Visit Monreale Cathedral, Benedictine Cloister, and the Valley of Temples in Agrigento, one of the greatest treasures of the Greek heritage • Embark on an optional excursion to the mountainous, Mediterranean Egadi Islands
Cathedral of Monreale, Sicily
Egadi Islands Tour From £74 Join this excursion to the Egadi Islands, a group of three small islands located off the western coast of Sicily. You’ll get to cruise to two of these islands, with the first being Favignana, the largest one, which is known for its crystal-clear waters and stunning beaches, as well as its tuna fishing industry. There’ll be time to visit its small fishing village before continuing to Levanzo. The smallest of the three islands, Levanzo, is mostly uninhabited and features idyllic bays and rocky cliffs, which are perfect for hiking and exploring.
Egadi Islands, Italy
Call us on: 0303 330 0908
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Exclusively Solos E S C O R T E D T O U R S
Delights of Croatia 8-day escorted tour from £1,745 |
Wish-list moment
Sipping on a fine local wine as you take in Brač’s exquisite Adriatic landscapes on a scenic cruise.
Croatia Krka National Park
Bosnia & Herzegovina
Šibenik Split
Baška Voda Brač
Make lasting memories, and like-minded friends, amongst the island towns and Adriatic landscapes of Dalmatia.
Adriatic Sea
Dates Available
2026 Apr to Jun, Sep & Oct 2027 Apr to Jun, Sep & Oct
Fly from these airports. Prices from
• Gatwick £1,789 • Luton £1,745 • Manchester £2,259 Please note: The transfer time from the airport to the hotel is approximately 30 minutes.
Excursions included
Five excursions & visits
Hvar Town, Croatia
Podgora
Meals included 15 meals
For the full day by day tour itinerary, highlights and hotel information, please scan the QR code.
Day One Fly to Croatia Kick your Croatian escape off with a flight to Split, where you’ll meet your friendly, local tour manager, and transfer to your hotel. Day Two Included tour of Split and Trogir Have breakfast this morning ahead of your first full-day excursion, taking in historic Split and island-town Trogir. After a scenic drive to the north, your expert local guide will introduce you to the Split’s spectacular Roman landmarks on a walking tour. Start with a walk along the bustling street markets and al fresco cafés of the city’s main squares before heading for the magnificent Diocletian’s Palace. This impressive structure, built in honour of its namesake Byzantine emperor, is one of the best-preserved
Stari Grad, September 2025
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Roman landmarks across the world, and you’ll have time to take in its carved marble halls and the central Peristyle Square. Later this afternoon, continue to the walled, island town of Trogir, with its enchanting Romanesque old town. You’ll venture to the island over a bridge and through the Land Gate before entering an ancient labyrinth of palaces, churches and hidden courtyards. Afterwards, you’ll have a few hours free to explore Trogir under your own steam, perhaps with a stroll along its waterfront, before heading back to the hotel for the evening. Day Three Included Brač Island boat trip with lunch Have breakfast this morning ahead of a sailing across the Brač Channel to the picturesque harbour town of Pučišća. Board the ferry in Baška Voda,
Korčula Island, Croatia
accompanied by a welcome drink, and set sail across the azure Adriatic, soaking up panoramic views of the glittering waters and charming coastal landscapes as you go. After mooring in Pučišća, you’ll be free to discover the renowned craftsmanship and traditional stone masonry for which the village is known at your own pace. Wandering through its white-washed streets, you can visit the local stonemasonry school, and embrace the rich cultural heritage of this beautiful town. Afterwards, return to the boat for a local lunch and a selection of refreshing drinks. Day Four Day at leisure Enjoy breakfast this morning ahead of an entire day at your own pace. Why not spend some more time exploring delightful Baška Voda, or discover its neighbouring villages further along the Dalmatian Coast. If you’d prefer a more relaxed day, you can also pass the time, cocktail in hand, by the poolside or perhaps enjoy a treatment at the hotel’s spa. Day Five Included visit to Dubrovnik Enjoy another morning on the Dalmatian Coast with breakfast at the hotel, before heading out for an excursion to UNESCO-listed Dubrovnik, the ancient ‘Pearl of the Adriatic’. Arriving after a scenic drive south, you’ll be met by the exquisite Gothic-Renaissance architecture and towering city walls of the city’s fascinating old town, the setting for today’s fascinating guided tour. Accompanied by your tour manager, wander down the pedestrianised Stradun (main street), which runs from the Pile Gate to bustling Luza Square, with breath-taking views of the impressive Sponza Palace along the way. Other highlights include the baroque St Blaise’s Church, the city’s Franciscan Monastery and the Rector’s Palace, the seat of the government in the former Dubrovnik Republic. If you’re feeling particularly energetic, you can walk the entirety of the city walls, too. Otherwise, why not take a well-earned rest at one of the city’s many pavement cafés before returning to the hotel?
Tour inclusions
• Seven nights’ half-board accommodation • Return flights to Split, with coach travel and transfers throughout
Tour highlights
• Explore the island town of Trogir, the most preserved medieval town in central Europe • Marvel at the age-old walls and medieval old town of UNESCO-listed Dubrovnik, the ‘Pearl of the Adriatic’ • Take in the magnificent Roman landmarks of historic Split
Hvar Town, Croatia
Day Six Day at leisure with optional Krka National Park and Sibenik excursion After breakfast, the day will be yours to spend as you see fit. For a more relaxed end to your Croatian escape, you’ll have a full day at leisure, perhaps making the most of the hotel’s amenities or stopping for a treatment in the spa. If exploration is calling, you can also set out under your own steam for a self-guided visit to one of Dalmatia’s idyllic nearby towns. Alternatively, join a memorable optional excursion taking in the best of Dalmatia’s dramatic natural landscapes. Board the coach early this morning for a drive through the wooded gorges of enchanting Krka National Park, pausing to take in its thundering waterfalls along the way. Next, continue up the Krka River for some time at leisure to explore the pretty collection of workshops and watermills that line its banks. Day Seven Morning at leisure with included afternoon Podgora tour Start your final full day in Croatia with a leisurely breakfast at the hotel and a morning under your own steam in Baška Voda ahead of an included afternoon’s tour of nearby Podgora. After a short drive to this charming Adriatic town, visit a local farm for an indulgent tasting of the town’s fine local produce. Having been welcomed with a refreshing glass of local wine, sample two exquisite regional olive oils, each known for their unique flavour profiles, as you learn about the town’s rich agricultural heritage. After some time to stroll around Podgora, return to the hotel for your final evening and settle into the hotel’s restaurant for a special farewell dinner in the company of your fellow solo travellers. Day Eight Return to the UK After breakfast, drive north to Split airport for your flight back home.
• Fully escorted by a friendly, experienced tour manager
• Embrace Croatia’s extraordinary natural landscapes with an optional excursion into the acclaimed Krka National Park • Cross the Brač Channel for an enlightening visit to the stonemason village of Pučišća • Learn about Podgora’s agricultural heritage as you sample fresh regional produce and a selection of fine local wines • Enjoy a traditional Croatian lunch on the coast
Paklinski Islands, Croatia
Your hotel
Hotel Horizont, Baška Voda Nights 1-7 | 4H Half-board
Nestled on Baška Voda’s idyllic, pinestudded promenade, only a stones throw from the town centre and the Blue Flag Nikolina Beach, this hotel offers the perfect introduction to the Dalmatian Coast.
Hotel Horizont, Baška Voda
Facilities & Amenities
Guests have full access to a collection of indoor, outdoor and hydromassage swimming pools, as well as the hotel’s well-appointed spa facilities, including saunas, beauty salons and treatment rooms. There’s also a restaurant, serving buffet-style meals throughout the day, and a poolside bar which offers lighter bites. A casual lobby bar promises the perfect setting for a nightcap.
Rooms
Guestrooms are light and airy, and include TVs, safes, hairdryers and free Wi-Fi. Some rooms also feature balconies.
Hotel Horizont, Baška Voda
Tailor your tour
Krka National Park & Šibenik Excursion From £126 Marvel at Dalmatia’s most dramatic natural landscapes with an optional trip to enchanting Krka National Park. See the mist-laden Skradinski Buk Waterfall before heading up the Krka River for leisurely boat ride and make a café stop in delightful Šibenik, a rural hub of Croatian culture.
Krka National Park, Croatia
Call us on: 0303 330 0908
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Exclusively Solos E S C O R T E D T O U R S
Ephesus, Sirince & the Western Coast of Turkey 8-day escorted tour from £1,995 |
Wish-list moment
Standing amidst the ancient ruins of Ephesus, one of the classical world’s most influential cities.
Turkey
Izmir Teos Kuşadası
Celsus Library, Ephesus
Ephesus Sirince Nysa
Aphrodisias
Latmos
Dates Available
2026 Apr to Jun & Oct 2027 Apr to Jun & Oct
Fly from these airports. Prices from
• Bristol £2,269 • Gatwick £2,115 • Glasgow £2,085 • Heathrow £2,165 • Leeds Bradford £2,339 • Luton £1,995 • Manchester £2,095 • Stansted £2,059 Please note: The transfer time from the airport to the hotel is approximately one hour.
Excursions included
Nine excursions & visits
Meals included 14 meals
For the full day by day tour itinerary, highlights and hotel information, please scan the QR code.
Alongside like-minded travellers, venture across the western coast of Turkey, stopping to observe ancient cities, visit well-preserved ruins, and sip on unique fruit wines. Day One Fly to Izmir with welcome drink and dinner Fly to Izmir, meet your friendly, local tour manager and head to to your hotel in charming Kuşadasi. Watch the sun go down over the ‘Turquoise Coast’ before joining the other travellers for a welcome drink and dinner at the hotel, the perfect opportunity to get to know each other. Day Two Included excursion to Herakleia at Latmos After breakfast, set off on a full-day visit to Herakleia at Latmos. This ancient city offers a unique blend of scenic beauty and archaeological wonders, and you’ll have the chance to take in its historic ruins and observe the remaining fortifications. Your guide will also show you the remains
Agora of Smyrna, April 2025
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of the city’s Roman baths, as well as its theatre and fortress. As you explore, enjoy unrestricted views of the Aegean scenery, before returning to Kuşadasi. Day Three Day at leisure or optional fullday walking tour of Izmir Following breakfast, you can choose to unwind and explore Kuşadasi at your own pace or join a walking tour taking in coastal Izmir, Turkey’s third-largest city. This excursion will cover its major historical treasures, including the centuries-old Kadifekale Castle and Konak Square, ringed with palm trees and home to the iconic ornate Clock Tower, as well as Konak Mosque and the City Hall. You’ll also get to see the ancient Agora, a former public meeting place, dating back to the 4th
Aphrodisias, Anatolia
century BC and the Izmir Archaeological Museum. The group will then walk down to the waterfront and Konak Pier, as well as the Kermeralti Grand Bazaar, awash with colour and stalls selling handicrafts, clothing, spices and Turkish Delight. Later in the day, reconvene back at the hotel. Day Four Included full-day excursion to Aphrodisias and Nysa Once you’ve had breakfast, travel to two remarkable historical sites, UNESCO-listed Aphrodisias, which derives its name from the Greek goddess of love, and Nysa. Aphrodisias, which is famed for its well-preserved Roman architecture, marble quarries and sculpted features, is your first stop. Here, the Tetrapylon Gate will be a highlight with its four columned entrances that took around 150 years for sculptors to build. Visit the city’s magnificent stadium, which once seated almost 30,000 people, and amble around the nearby Temple of Aphrodite and the Aphrodisias Museum, where you can find a host of statues and relics. Continue to Nysa, another ancient city that provides further insight into the past with its Hellenistic, Roman, and Byzantine ruins. Connected by a late imperial Roman bridge, this site encompasses Roman baths, an agora and Turkey’s second-best preserved ancient library. The remains of the city walls can be seen here, and the town’s sprawling theatre is a stand-out structure, adorned in friezes depicting Dionysus, the god of the harvest and wine. Day Five Included visit to Teos and Sigacik Enjoy breakfast then embark on an adventure to the ancient city of Teos. Here, you’ll be led through the preserved ruins that date back to the 3rd millennium BC while learning about how it was a bustling port city and a significant hub for trade. During your visit, you’ll be shown around the Temple of Dionysus, with its towering columns (the largest temple of Dionysus in the ancient world), the bouleuterion (assembly or senate house), and the agora. Lastly, you’ll observe the harbour that was used back in Greek and Roman times. The next stop is nearby, Sigacik, a former fishing village, positioned on a small peninsula.
Tour inclusions
• Seven nights’ half-board accommodation • Return flights to Izmir, with coach travel and transfers throughout
Tour highlights
• Explore the ancient city of Herakleia at Latmos on a guided hike • Join an optional tour to see Izmir’s historical highlights and archaeological museums • Discover Aphrodisias, a UNESCO World Heritage Site, and Nysa’s sprawling theatre • Visit the port town of Teos, with its Temple of Dionysus, and Sigacik, a former fishing village
Roman Amphitheatre, Ephesus
Home to the ruins of a 16th-century Ottoman castle, Sigacik became a city and holiday resort in 2009. Today, it exudes a laid-back atmosphere, and you’ll be able to wander around the marina, take in the views of the Aegean Sea from the castle’s ramparts, and perhaps explore the local markets and small seafood restaurants. Later in the day, you’ll be dropped back at your hotel. Day Six Day at leisure Take it easy this morning with breakfast and a full day at leisure. If you’d like, why not explore further or relish some precious time by the poolside? Day Seven Included excursion to Ephesus, wine tasting in Sirince and a farewell dinner After breakfast, your final included excursion introduces historic Ephesus, one of the most important Roman and Byzantine cities. The remains, which include churches, bathhouses, fountains and temples, serve to reflect this greatness in breath-taking fashion. Amongst the ruins, the remains of Ephesus’ vast Roman Amphitheatre, the fabled Library of Celsus and the colonnade of the Arcadian Way are the stand-out highlights. The Temple of Artemis, one of the Seven Wonders of the Ancient World, is an incredible sight too, with its imposing structure and complex works of art that adorn it. Later, visit the House of the Virgin Mary, a site of profound religious significance, which was rediscovered after following the reported visions of a Roman Catholic nun in the 19th century. A ‘wishing wall’ can be found outside of the house and a nearby well is believed to have miraculous powers of healing and fertility. The tour will then continue to Şirince, where traditional Ottoman houses line the pretty lanes, and vineyards dominate the surrounding landscapes. Here, you’ll stop to sample their unique fruit wines at a local restaurant, ahead of a farewell dinner with your fellow travellers later this evening. Day Eight Fly back to the UK Your final breakfast will be savoured before you’re transferred to Izmir airport for your flight back to the UK, following a trip of coastal and cultural encounters.
• Fully escorted by a friendly, experienced tour manager
• Embrace a day at leisure to take it easy by the hotel’s pool and nearby beach or sightsee at your own pace • Spend time in Ephesus and see its Roman amphitheatre, Temple of Artemis and the House of the Virgin Mary • Sample the unique fruit wines in a local restaurant nearby the village of Şirince
Şirince, Izmir
Your hotel
Elite World Kuşadasi, Kuşadasi Nights 1-7 | 4H Half-board
Boasting a sea view, is within walking distance from the Kusadasi Marina.
Facilities & Amenities
There is a sophisticated restaurant, serving local and international cuisine, a stylish bar, a well-equipped gym, and a spa, with an indoor swimming pool, Turkish bath, and steam room. Guests also have access to a fitness area and an outdoor swimming pool looking out over the sea.
Rooms
Airy guestrooms feature double beds, mini bars, hairdryers, safes, TVs, tea/ coffee-making facilities, and free Wi-Fi.
Hotel Horizont, Baška Voda
Tailor your tour
Izmir Excursion From £94
Join a walking tour taking in coastal Izmir, Turkey’s third-largest city. This excursion will cover its major historical treasures, including the centuries-old Kadifekale Castle set on a hilltop with beautiful views, and Konak Square, ringed with palm trees and home to the iconic ornate Clock Tower, a symbol of Izmir, as well as Konak Mosque and the City Hall. You’ll also get to see the ancient Agora, a former public meeting place, dating back to the 4th century BC and the Izmir Archaeological Museum, which houses an assortment of 1,500 artefacts from the Bronze Age, and Greek and Roman periods. The group will then walk down to the waterfront and Konak Pier, as well as the Kermeralti Grand Bazaar, awash with colour and stalls selling handicrafts, clothing, spices and Turkish Delight.
Konak Square, Izmir
Call us on: 0303 330 0908
15
Canada, Africa & Asia Solos Collection
Discover the cultural highlights and breath-taking natural wonders of Asia and the Americas alongside solo travellers.
16
Canadian Rockies & Lake Louise
18
Kenyan Wildlife & Coastal Explorer
20
India’s Golden Triangle, Tigers & Amritsar’s Golden Temple
22
Tiger Safari, the Taj Mahal & Majestic Rajasthan | NEW
24
The Heritage of Vietnam & Cambodia
26
Solo Customer at Lake Louise, Canada
“
I can’t sing the praises of Newmarket Holidays highly enough. I did the Exclusively Solos tour in Banff and Lake Louise in December, and it was like stepping into a winter wonderland. Our guide, Sandra, always seemed to go the extra mile to make people’s enjoyment of special moments. My Christmas came early - I now have lots of treasured memories and a few new friends also.
,,
Jill, Customer – Canadian Rockies & Lake Louise
17
Exclusively Solos E S C O R T E D T O U R S
Canadian Rockies & Lake Louise 9-day escorted tour from £3,595 |
Wish-list moment
Enjoying unforgettable skyline views on a gondola ride to the top of Sulphur Mountain.
Ro
Alberta
Canada
ck y
M ou
ai
nt
British Columbia
ns
Lake Louise
Lake Louise Banff
Calgary
USA Dates Available
2026 Nov 2027 Jan, Nov & Dec
Fly from this airport. Prices from
• Heathrow £3,595 UK connections and flight upgrades available Please note: The transfer time from the airport to your hotel is approximately 30 minutes on arrival and approximately two hours on your return.
Excursions included
Two excursions & visits
Meals included Two meals
For the full day by day tour itinerary, highlights and hotel information, please scan the QR code.
Lake Louise, Banff National Park
Solo travellers looking to experience the Canadian Rockies can embark on an easy-paced, escorted adventure, which puts dramatic natural wonders on full display during winter. Day One Fly to Calgary Today, you and your fellow solo travellers will land in Calgary, the gateway to the Canadian Rockies, and be welcomed by your friendly, local tour manager. A coach will then take you to your hotel in the downtown area of the city. Once you’ve checked in, the rest of the evening will be free to get settled in and explore the surrounding area. Day Two Morning at leisure in Calgary, drive to Banff and welcome drink This morning, you’ll have some free time to cover some of Calgary’s highlights. Nicknamed ‘Cowtown’, this city’s Western culture is evident, and it’s known for
Ice Bar Fairmount Chateau, November 2025
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hosting the world-famous Calgary Stampede every July. Taking to the pedestrian-friendly street, Stephen Avenue Walk is worthwhile, or the Calgary Tower for a panoramic view of the city and the nearby mountains. In the afternoon, you’ll leave the bustle behind and travel into the heart of the Rockies to Banff. Set in Banff National Park and enclosed by beautiful wilderness, this charming resort town will be your base for the next five nights. Day Three Included Banff and Sulphur Mountain Gondola tour A day of adventuring awaits, as you’ll head out on a tour through Banff, carpeted in snow. With your guide
Fairmont Chateau, Lake Louise
indicating points of interest as you go, the coach will pass by Bow Falls which is especially remarkable when frozen, as is Surprise Corner, a viewpoint looking out over the iconic 1888 Fairmont Banff Springs Hotel, backdropped by Sulphur Mountain. You’ll then board a cable car and ascend to the top of the mountain, observing spectacular views of the region from above and the nearby six mountain ranges. Days Four-Six Days at leisure and four optional activities Take advantage of these free days to do as little or as much as you like. The opportunity to choose from four optional excursions allows you to customise your time in Banff and bring your winter wish-list to life. Set off on a sleigh ride across the snowy meadows with the mountains of Banff as your backdrop. For animal lovers, a unique small-group experience to get up close with wolves and wolfdogs at a sanctuary is also available. During this excursion, you can learn about their behaviour, the role they play in our ecosystem and the important conservation work that the sanctuary carries out to protect them. You’ll also have time to take photos with the animals and speak with the team members. If you’d like to pick up the pace, you can join a dogsledding activity, with the option to drive your own sled or with an experienced instructor. Pulled by a team of Canadian huskies, each sled will follow a picturesque track through Spray Lakes Provincial Park. As you travel at your preferred, comfortable pace, you’ll observe the nearby valleys, mountains and lakes before concluding with a snack and a hot refreshment by a camp fire. Alternatively, see the majestic Rockies from a different angle and venture on a 25-minute helicopter ride, which flies high above the mountains.
Tour inclusions
• Seven nights’ room-only accommodation, plus one night on the aircraft • Return flights to Calgary, with coach travel and transfers throughout
Tour highlights
• Spend time in Calgary, the gateway to the Canadian Rockies, taking in its sights • Get to know your fellow travellers with welcome drinks and dinner in Banff • Journey into the rugged, snow-carpeted landscapes of Banff National Park for a fivenight stay in beautiful Banff • Spot native wildlife, and marvel at unrivalled views of the Rockies with a gondola ride up Sulphur Mountain
Sulphur Mountain Gondola, Banff
Day Seven Travel via Johnston Canyon with an optional hike, continue to Lake Louise and included farewell dinner Following your adventures in Banff, you’ll check out of your hotel and journey to Johnston Canyon for a brief stop. Set in Banff National Park, this rocky canyon is popular with hikers due to its short, easy hike through the mountainside, lined with waterfalls and plunge pools. The tour will then continue to Lake Louise, an expanse of turquoise-tinted water, backed by the magnificent Victoria Glacier and enveloped by alpine forest. A stay at the five-star Fairmont Chateau, perfectly set on the shores of Canada’s most photographed lake, offers the ideal setting for your final evening, complete with an included memorable dinner and breath-taking views. Day Eight Morning at leisure Enjoy a relaxed morning, perhaps venturing outside for a stroll or finding a cosy spot in the lounge before you’re driven back to Calgary airport for your overnight flight. Day Nine Arrive back in the UK You’ll land back in the UK with a host of incredible memories and new-found friends.
Your hotels
Night 1 | Room Only
Sandman Signature Calgary Downtown, Calgary Nights 2-6 | Room Only
Tailor your tour
Banff Sleigh Ride From £50
Set off on a sleigh ride across the snowy meadows with the mountains of Banff as your backdrop. Guided by a local cowboy, you’ll journey by the horse-drawn sleigh.
Wolfdog Sanctuary Visit From £96
A unique small-group experience to get up close with wolves and wolfdogs at a sanctuary. During this excursion, you can learn about their behaviour, the role they play in our ecosystem and the important conservation work that the sanctuary carries out to protect them.
Dogsledding Experience From £399
Pick up the pace with a dogsledding activity that allows you to drive your own sled or with an experienced instructor. As you travel, observe the nearby valleys, mountains and lakes before concluding with a snack and hot refreshment by a campfire.
Rockies Helicopter Flight From £199
Elk + Avenue Hotel, Banff Night 7 | Room Only
Fairmont Chateau Lake Louise, Lake Louise
Take to the skies and discover the unspoilt beauty of Banff’s surroundings by helicopter. Soar over the high mountain peaks of the Goat and Sundance Ranges, and glide across the alpine meadows and pristine lakes on this 25-minute flight.
• Dinner and welcome drink in Banff and dinner at Lake Louise • Fully escorted by a friendly, experienced tour manager • Personalise your tour with optional activities including sleigh rides, husky sledding and a helicopter ride • Discover Johnson Canyon, where frozen waterfalls create a spectacular winter scene, and soak up idyllic views at the Lower Falls • Enjoy an luxury stay at the five-star Fairmont Chateau on Lake Louise and savour a memorable farewell dinner
Calgary, Canada
Wolf Dog, November 2024
Sundance Range, Canada
Call us on: 0303 330 0908
19
Exclusively Solos E S C O R T E D T O U R S
Kenyan Wildlife & Coastal Explorer 10-day escorted tour from £4,225 |
Wish-list moment
Basking under the shade of a swaying palm tree on Mombasa’s whitesand beaches.
Nairobi
Kenya
Amboseli National Park
Amboseli Sopa Lodge
Kilaguni Serena Safari Lodge Indian Ocean
Ts a v o W e s t National Park
Mombasa
Tanzania
Dates Available
2026 May, Oct & Nov 2027 Apr, May, Oct & Nov
Fly from this airport. Prices from
• Heathrow £4,225 UK connections and flight upgrades available Please note: The transfer time from the airport to your hotel is approximately four hours.
Excursions included
Seven excursions & visits
Meals included 24 meals
For the full day by day tour itinerary, highlights and hotel information, please scan the QR code.
Mount Kilimanjaro, Amboseli National Park
Explore the untamed African wilderness, both inland and along the pristine stretches of untouched coastline with an all-inclusive, exclusively solo escape to idyllic Kenya. Day One Travel to Nairobi Fly overnight to Kenya’s capital, Nairobi. Day Two Drive to Amboseli National Park with welcome drinks, dinner and an optional sundowner at Observation Hill Your African adventure begins with a warm welcome at Nairobi airport from your local tour manager. You’ll then drive into the Amboseli National Park, located at the base of the iconic Mount Kilimanjaro. Check into the Amboseli Sopa Lodge and enjoy lunch before embarking on an afternoon game drive into the park. This is a great opportunity to see a wide range of wildlife, such as lions, elephants, and giraffes, in their natural habitat. Later in the
Mount Kilimanjaro, January 2024
20
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evening, return to the lodge for a welcome cocktail and dinner, the ideal opportunity to get to know your fellow travellers. You can complete the day with an optional sundowner at nearby Observation Hill, an age-old safari tradition. Day Three Included morning and afternoon game drives with optional visit to a Maasai village Have breakfast at the lodge and set off on a morning game drive, traversing different parts of the park, each with unique landscape and wildlife. Return to the lodge for lunch and some time to rest, before heading back out on another game drive. Today, you can also join an optional visit to a nearby Maasai
Leopard, Amboseli National Park
village to meet the local people and observe their traditional way of life. Dinner will be back at the lodge. Day Four Included game drive in Tsavo West National Park and visit to Mzima Springs Set off on a scenic drive to Tsavo West National Park after breakfast, pausing at the Mzima springs to view the resident hippos from an underwater hide. Continue to Kilaguni Serena Safari Lodge, check in, and have lunch before heading out on an afternoon game drive. Return to the lodge this evening for dinner and perhaps a sundowner at the bar, overlooking a waterhole. Day Five Included morning and afternoon game drives with optional Lion Rock breakfast Have breakfast at the lodge or opt for a more memorable morning on the neighbouring Lion Rock, so-called because it used to be a favourite haunt for native big cats, including the famous man-eating lions of Tsavo. After some a gentle drive through the bush, you’ll arrive to a full English breakfast laid out on its summit. After breakfast, prepare for another day of wildlife-spotting, starting with a morning game drive. Lunch will be served back at the lodge, followed by time at leisure. A final game drive awaits this afternoon, and you can hopefully tick any remaining animals off your safari wishlist. Later, enjoy a final dinner in the bush and drinks on the terrace. Day Six Transfer to Mombasa Swap your safari lodges for the sun and sand of the African coast after breakfast as you depart for an all-inclusive resort stay on the beaches of Mombasa North. This transfer will take you via Mombasa, Kenya’s second-largest city, known for its rich history and diverse blend of cultures. Upon arrival at the hotel, enjoy a late lunch and spend the rest of the afternoon at your own pace.
Tour inclusions
• Eight nights’ full-board accommodation, plus one night on the aircraft • Welcome drinks reception and farewell dinner
Tour highlights
• Witness Africa’s highest mountain and a dormant volcano, towering Mount Kilimanjaro • Set off on three game drives through Amboseli National Park, keeping your eyes peeled for the majestic elephant herds, cheetahs and lions • Visit the Mzima Springs, which are known for crystal-clear water and home to hippos
Zebras, Amboseli National Park
Days Seven-Nine At leisure and farewell dinner with optional half-day village tour and Tamarind dhow dinner cruise The next three days are entirely at leisure, and with everything included at the resort, you can spend it however you see fit. Those who are keen for a more active time can explore the UNESCO-listed old town of Mombasa, with its winding streets and 16th-century buildings. On day seven, you can opt to take part in an optional half-day tour to a traditional African village, where you can observe the local people dancing and meet with a medicine man, as well as an welcoming Kenyan family. During the evening of day eight, you’ll have the chance to join a dinner cruise aboard a traditional dhow sailing boat. Here, you can sip on cocktails and sample Swahili snacks while gliding past Mombasa to watch the sunset. A five-course dinner will then be served before the charcoal grills are moved to create a dance floor with a live band. On the final evening, a farewell dinner will be enjoyed in the company of your new-found friends. Day 10 Travel to airport and flight back to UK Check out, with a packed breakfast provided, and head to the airport for your return flight.
Your hotels
Nights 2-3 | 4H Full-board
Tailor your tour
Bubbly Sundowner at Observation Hill From £29
Enjoy a game drive with a sundowner as the sun sets – an age-old safari tradition!
Maasai Village Excursion From £32
Visit a nearby Masai village to meet the local people and observe this famous East African tribe’s way of life for an hour.
Breakfast on Lion Rock From £65
Opt for a special breakfast on the neighbouring Lion Rock, an immense embankment of volcanic rock, which towers over the sprawling plains and boasts beautiful views.
Tamarind Dhow Dinner Cruise From £109
Experience a dhow dinner cruise aboard a traditional type of sailing boat.
Amboseli Sopa Lodge, Amboseli National Park Nights 4-5 | 4H Full-board
Kilaguni Serena Safari Lodge, Tsavo West National Park Nights 6-9 | 4H Full-board
PrideInn Flamingo Beach Resort, Mombasa
Sundowner, January 2024 • Return flights to Nairobi and from Mombasa, with coach travel and transfers through out • Fully escorted by a friendly, experienced local representative and wildlife specialists • Embark on three game drives into Tsavo West National Park, traversing the park’s diverse terrain of volcanic cones, rocky outcrops, and lava flows • Soak up the sun amongst Kenya’s pristine coastal vistas, or enjoy a cocktail by the poolside, with an all-inclusive beach stay Maasai Women Singing, Kenya
Rock Agama, Tsavo West National Park
Vervet Monkey, Tsavo West National Park
Call us on: 0303 330 0908
21
Exclusively Solos E S C O R T E D T O U R S
India’s Golden Triangle, Tigers & Amritsar’s Golden Temple 13-day escorted tour from £2,935 |
Wish-list moment
Journeying into Ranthambore National Park accompanied by an expert naturalist.
Amritsar
Nepal India Jaipur
Ranthambore
Delhi
Ranthambore National Park
Dates Available
2026 Mar to May, Sep to Nov 2027 Jan to Mar, May, Sep & Nov
Fly from these airports. Prices from
• Edinburgh £2,959 • Heathrow £2,935 • Manchester £3,115 • Newcastle £3,515 UK connections and flight upgrades available Please note: The transfer time from the airport to your hotel is approximately one hour.
Excursions included 14 excursions & visits
Agra Fort, Agra
Agra
Meals included 25 meals
For the full day by day tour itinerary, highlights and hotel information, please scan the QR code.
A guided exploration exclusively for solo like-minded travellers, encompassing everything from the country’s famed architectural wonders to its spectacular wilderness. Day One Fly to Delhi You’ll fly overnight to the Indian capital of Delhi. Day Two Arrival in India Upon arrival in Delhi, you’ll be met by your friendly tour manager who’ll transfer you to your hotel. Day Three Included tour of Old Delhi and a rickshaw ride Set off on a tour Old Delhi, where you’ll witness the vibrant culture and rich history of this bustling city. For lunch, the group will head to the famous Chor Bizarre Restaurant, where you can savour some of the best of Northern Indian cuisine while surrounded by antique artefacts and vintage cars. You’ll then drive past some of Delhi’s most popular landmarks,
Amritsar, May 2025
22
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including India Gate, President House, and Parliament House. There will also be an opportunity to ride with the local people and experience Delhi’s metro system. Later in the afternoon, you’ll be taken on a visit to the majestic Humayun’s Tomb. Day Four Included train travel to Amritsar, and a Palki ceremony at the Golden Temple Transfer to the New Delhi Railway Station. Here, you’ll board a train for a scenic journey to Amritsar. Once you’ve had dinner at the hotel’s restaurant, the group will travel to the grandiose Golden Temple. During the visit, you’ll witness the Palki ceremony, which translates to the ‘putting to bed’ ceremony.
Bengal Tiger, Ranthambore National Park
Day Five Included Golden Temple tour and visit to the Jallianwala Bagh, and the IndoPakistani border Embark on another excursion to the Golden Temple. The next stop of the day is Jallianwala Bag. As late afternoon comes around, you’ll travel a short distance to the Indo-Pakistani border crossing at Wagah. Day Six Included flight to Jaipur After breakfast, you’ll be transferred to the airport for an internal flight to Jaipur. Day Seven Included city tour of Jaipur and optional evening walking tour Today, you’ll be taken to the Amber Fort, a UNESCO World Heritage Site. You can enjoy lunch at your leisure this afternoon before the group heads out on a guided tour, which includes visits to the City Palace, the royal residence of the Maharaja of Jaipur, and the Jantar Mantar. You’ll also drive past the Hawa Mahal. For those looking for further exploration, an optional evening walking tour is available. Day Eight Included transfer to Ranthambore National Park and a tiger talk with a naturalist Venture on the next leg of the trip, which takes you to Ranthambore National Park. Later in the day, an experienced naturalist will host a talk about the tigers. Day Nine Included morning and afternoon safaris You’ll rise early this morning and head out on a safari into the heart of the park. In the afternoon, you can set off on another safari, alongside the guide. Day 10 Included visit to Abhaneri and transfer to Agra Travel to the city of Abhaneri, famous for its stepwells, which date back to the 9th century.
Tour inclusions
• 10 nights’ half-board accommodation, plus two nights on the aircraft • Return flights to Delhi, with coach travel and transfers throughout
Tour highlights
• Experience the vibrancy of Old Delhi with a rickshaw ride through its narrow lanes • Take a scenic train journey to the holy city of Amritsar • Witness the Palki Ceremony at the Golden Temple and learn about the Sikh religion • Explore the vast Amber Fort in Jaipur with a Jeep ride • Discover the rich history of Jaipur during a city tour, covering the famed Hawa Mahal and City Palace
Taj Mahal, Agra
Lunch will be served at a nearby local restaurant before you head to Agra, India’s ‘City of Love’ and the site of the Taj Mahal. Day 11 Included sunrise visit to the Taj Mahal and Agra Fort with afternoon at leisure Start your day in a truly unforgettable way by joining an excursion to view the Taj Mahal at dawn. You’ll then return for breakfast at the hotel and afterwards, the group will be taken to the Agra Fort. Day 12 Drive to Delhi, farewell dinner and fly home Later in the afternoon, you’ll be driven back to Delhi, where a farewell dinner will be served at a local restaurant. You’ll then be driven to the airport for your overnight flight to the UK. Day 13 UK arrival Land back in the UK this morning at the end of your tour.
Tailor your tour
Jaipur Evening Walk From £29
During this evening tour, you’ll be guided through the narrow lanes of Jaipur, where you can witness local life up close. The group will visit the old stables converted into a market, walk through some of the old havelis (houses), and observe the gathering of vendors selling milk products for the making of Indian sweets. You’ll also get to sample delicacies at several local eateries and enjoy tea at a restaurant.
Your hotels
Nights 2-3 | 5H Half-board
The Leela Ambience, Delhi Nights 4-5 | 5H Half-board
Radisson Blu Hotel, Amritsar Nights 6-7 | 4H Half-board
Shahpura House, Jaipur
Nights 8-9 | 4H Full-board
Jaipur Cloth Market, September 2025
Ranthambore Regency Hotel, Ranthambore Nights 10-11 | 5H Half-board
Taj Agra, Agra
• Fully escorted by a friendly, experienced tour manager The ‘Palace of Winds’, Jaipur
• Learn about the tigers of Ranthambore with a talk by a naturalist who’ll provide insights into the behaviour of these big cats • Embark on safaris into Ranthambore National Park, offering a rare opportunity to see animals up close • Visit one of the wonders of the world, the Taj Mahal, at sunrise, followed by a visit to the historic Agra Fort, providing a glimpse into India’s rich past
Golden Temple, Amritsar
The City Palace, Jaipur
Humayun’s Tomb, New Delhi
Call us on: 0303 330 0908
23
Exclusively Solos E S C O R T E D T O U R S
Tiger Safari, the Taj Mahal & Majestic Rajasthan 14-day escorted tour from £3,625 |
|
NEW
Wish-list moment
Catching a glimpse of Ranthambore’s majestic Bengal tigers mid-hunt as they prowl in search of prey.
Delhi
Gurugam
Agra
Jaipur Jodhpur Udaipur
Nepal
Ranthambore
India
Dates Available
2027 Mar to Apr, Sep & Nov
Fly from these airports. Prices from
• Edinburgh £4,329 • Glasgow £4,329 • Heathrow £3,625 • Manchester £4,329 • Newcastle £4,329 UK connections and flight upgrades available Please note: The transfer time from the airport to your hotel is approximately one hour.
Excursions included 14 excursions & visits
Indian Woman, Rajasthan
Ranthambore National Park
Meals included 19 meals
*Heritage Hotels
These properties, housed in historic landmark buildings, don’t use the standard ‘star-rating’ system but are of a similar quality or higher to the other hotels used.
Make lifelong memories in the company of like-minded solo explorers with an exceptional tour of Northern India’s finest cities and their lesser-known treasures. Day One Fly to Delhi Fly overnight flight to India. Day Two Arrival in Delhi and guided afternoon city tour Touch down in the Indian capital, meet your friendly local tour manager. Enjoy an introduction to the city. Day Three Travel to Agra with visits to Agra Fort and the Taj Mahal at sunset Head south to Agra and stop at the Agra Fort. As dusk falls, you’ll continue to the Taj Mahal. Day Four Optional morning sunrise visit to the Taj Mahal, drive to Jaipur and Birla Mandir aarti ceremony See Agra’s most famous monument at sunrise on an optional tour. Return
to the hotel for breakfast and continue to Jaipur. Pause in the town of Abhaneri and enjoy some time to explore the nearby Chand Baori. Continue to Jaipur and enjoy an evening visit to the Birla Mandir, or Laxmi Temple. Day Five Included tour of Amber Fort and Jaipur Head for Amber and climb the steep terrain by Jeep to the towering Amber Fort. Today’s exploration of Jaipur then continues with a sightseeing tour. Then you’ll board electric, eco-friendly rickshaws for a journey through a city market. Later, join a friendly local family for a cooking demonstration.
For the full day by day tour itinerary, highlights and hotel information, please scan the QR code.
Amber Fort, July 2025
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Book online: newmarketholidays.co.uk
Bengal Tiger, Ranthambore National Park
Day Six Desert drive to Jodhpur Today you’ll travel to desert-fringed Jodhpur, the ‘Blue City’, with its maze of medieval streets, sapphire-hued buildings, and lofty 15th-century Mehrangarh Fort. Day Seven Included Jodhpur tour Embark on a guided tour of Jodhpur. Afterwards, take in the Umaid Bhawan Palace Museum, positioned on Chittar Hill, the highest point in Jodhpur. Day Eight Included Bishnoi Jeep safari and visit to Ranakpur’s Jain Templethen drive to Udaipur Venture out on an open-air Jeep safari to Bishnoi Village. Upon arrival, join your tour manager for a walk around the village, gaining intriguing insights into the culture of the Marwar people and observing them go about their daily lives. While here, you’ll visit a local family for further insight into the inner workings of the village. Next, transfer to Udaipur, the ‘City of Lakes’, home to a collection of magnificent royal residences. Day Nine Included Udaipur tour, Thali lunch and Lake Pichola Cruise Venture out for a guided tour of Udaipur, stopping by the majestic City Palace. The tour will also visit Jagdish Temple. For lunch, you’ll visit the leafy Garden Hotel for a special Thali lunch during which you’ll sample Udaipur’s authentic regional cuisine. Later in the afternoon, board a boat for a scenic cruise across the waters of Lake Pichola. Day 10 Included morning visit to Sadhna women’s workshop Today, you’ll get a glimpse into the lives of Rajasthan’s local women with an illuminating visit to a local Sadhna workshop.
Tour inclusions
• 12 nights’ mixed-board accommodation, plus one night on the aircraft • Return flights to Delhi, with coach travel and transfers throughout
Tour highlights
• Take in Delhi’s most famed historic sites by coach • Discover Agra’s regal past with a tour of the city’s sandstone fort and watch the sun set over the Taj Mahal • Pass by Abhaneri, home to Chand Baori and the Harshat Mata Temple • Explore Jaipur’s extraordinary Amber Fort and its exquisite royal palaces, and get a closer look at the city from the back of a traditional rickshaw
Jain Priests, Rajasthan
Day 11 Included train ride to Ranthambore with optional tour of Ranthambore Fort and expert-led tiger talk Head to the station for an onward rail journey to wildlife-rich Ranthambore. This afternoon, head on optional excursion to the ancient Ranthambore Fort. Day 12 Included morning and afternoon game drives in Ranthambore National Park Wake early this morning and explore the Ranthambore National Park. Later, gear up for an afternoon safari game drive. Day 13 Scenic drive to Gurugram and day at leisure Travel to Gurugram, outside of Delhi. Day 14 Return flight to the UK Arrive in the UK later this afternoon.
Your hotels
Tailor your tour
Sunrise Taj Mahal Visit From £39
See Agra’s most famous monument with an optional early-morning visit. Here, away from the bustle of the city, you’ll enjoy splendid views of the Taj Mahal in all its glory as the sun rises.
Ranthambore Fort Excursion From £24
Climb the 273 steps on an optional excursion to the ancient Ranthambore Fort, which sits atop a 600-metre-high hill range and offers stupendous views of the park below.
Night 2 | 4H Half-board
Eros Hotel, New Delhi
Night 3 | 4H Half-board
Jaypee Palace, Agra
Nights 4-5 | 4H Half-board
Shahpura House, Jaipur
Nights 6-7 | 4H Half-board
Novotel Jodhpur ITI Circle, Jodhpur Nights 8-10 | Heritage* Half-board
Fateh Niwas Hotel, Udaipur Nights 11-12 | 4H Full-board
Ranthambore Regency, Ranthambore
Taj Mahal, July 2025
Night 13 | 4H Half-board
Heritage Village Resort & Spa, Gurugram
• Fully escorted by a friendly, experienced tour manager
• Tuck into dinner with a friendly local family and learn how to make Rajasthani delicacies • Admire the desert-fringed palaces of Jodhpur on a guided excursion • Immerse yourself in Rajasthan’s cultural heritage with a visit to Bishnoi Village • Learn about Jainism with a tour of Ranakpur’s spectacular carved temple • Survey the City Palace of Udaipur • Spot Ranthambore National Park’s elusive wildlife
Lake Pichola, Udaipur
Tiger Cubs, Ranthambore National Park
Jaswant Thada and Fort, Jodhpur Caption
Call us on: 0303 330 0908
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Exclusively Solos E S C O R T E D T O U R S
The Heritage of Vietnam & Cambodia 14-day escorted tour from £4,575 |
Wish-list moment
Sharing an authentic homemade meal with the local community of Kok Sangke.
Hanoi
Hạ long Bay
Laos
Thailand Drying Incense, Vietnam Siem Reap
Cambodia Angkor Wat
Vietnam
Phnom Penh Angkor Thom Ho Chi Minh City
Dates Available
2026 May, Oct & Nov 2027 May, Sep & Nov
Fly from this airport. Prices from
• Heathrow £4,575 UK connections and flight upgrades available Please note: The transfer time from the airport to the hotel is approximately one hour.
Excursions included
Nine excursions & visits
Meals included 22 meals
For the full day by day tour itinerary, highlights and hotel information, please scan the QR code.
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Book online: newmarketholidays.co.uk
Handcrafted to engage with local communities, sample regional delicacies and delve into each country’s past, this exploration offers new learnings, flavours and experiences. Day One Fly to Hanoi Today, you’ll set off on an overnight flight from the UK to Vietnam’s capital. Day Two Arrival in Hanoi and welcome cocktail and dinner Touch down in Hanoi, where you’ll be welcomed by your friendly tour manager at the airport. Join the group for a welcome cocktail and cooking demonstration. Day Three Included Hanoi tour, with optional Women’s museum lunch visit, and food market tour with Vietnamese cooking class Explore Hanoi under the guidance of your tour manager. You can also enjoy an optional visit to the Hanoi Women’s museum head to a workshop. Alternatively, join a food market tour and cooking class. Day Four Included overnight luxury Hạ Long Bay cruise, lunch, cooking class and buffet dinner Venture on a scenic journey through the paddy fields to Hạ Long Bay. Upon arrival, you’ll board the Emeraude, and set sail. En route, you’ll have lunch, and the vessel will stop in Sung Sot Grotto, also called ‘Surprise Cave’. Weather permitting, you’ll visit beautiful Ti Top Island. Later in the day, you’ll partake in a Vietnamese cooking class and demonstration.
Day Five Fly to Ho Chi Minh City Wake up in paradise and join the fellow early risers to catch the sunrise while tucking into coffee, tea and biscuits. You’ll then return to Hanoi airport for a short flight south to Ho Chi Minh City. Day Six Included Ho Chi Minh City tour Join your tour manager for a memorable journey through Ho Chi Minh City’s highlights. Lastly, you’ll amble along Dong Khoi Street, passing the Saigon Opera House. Day Seven Included Củ Chi tunnel complex tour, lunch, meeting a local resident and optional Saigon River dinner cruise Board the coach for a drive through the countryside, which was once a stronghold of the Viet Cong. It’s here that the Củ Chi tunnel complex is located. You’ll then return for lunch in Ho Chi Minh City before experiencing a unique opportunity of meeting with a resident of the city to gain insight into their lives. You can choose to spend the evening exploring or join an optional two-hour dinner cruise. Day Eight Drive to Phnom Penh and dinner This morning, you’ll be driven to Tay Ninh. Once border formalities have been completed, you’ll continue on to the Cambodian capital, Phnom Penh.
Day Nine Included tour of Phnom Penh, lunch and optional cyclo (three-wheel bicycle taxi) sunset river cruise Enjoy a city tour, commencing with a visit to the private quarters of the Royal Palace, the majestic residence of the King of Cambodia. You’ll then settle in for a traditional Khmer lunch at a local restaurant. Later in the afternoon, you’ll visit the moving Tuol Sleng Genocide Museum. For those seeking to extend the day, an optional evening cruising adventure awaits. Day 10 Included scenic journey to Siem Reap and optional Apsara dance show and dinner Travel through the Cambodian countryside to Siem Riep (a seven to eight-hour journey). On the way, you’ll stop for lunch at a local restaurant in Kampong Thom, as well as a few ancient villages. By evening, you’ll have arrived in the colourful market town of Siem Reap, not far from the incredible complex at Angkor Thom. You have another evening at your leisure, or you can watch an optional Apsara dance show. Day 11 Included visit to Angkor Wat and excursion to Angkor Thom, lunch and optional Cambodian circus evening Journey to Angkor Wat, the world’s largest religious structure and a UNESCO World Heritage Site. You’ll first explore the ‘lost city’ of Angkor Thom, the great citadel of the Khmer Empire, which ruled up to half of Southeast Asia for nearly six centuries. Continuing west, you’ll then come upon the day’s undeniable highlight, the iconic Angkor Wat, where you’ll be free to take in its five great towers and 1000-metre long carved bas relief. Later in the day, you’ll return to the hotel, and you can opt to take part in an optional Cambodian circus evening.
Day 12 Visit to the Kok Sangke community, traditional lunch, visit to Wat Luang Proleung and Kampong Khleang with farewell dinner Immerse yourself in traditional Cambodian culture by travelling to the Kok Sangke community. Visit the home of a local family, watch a blacksmith demonstration and observe farming activities and crafts. A Khmer lunch will be served in the afternoon, and you’ll then continue to Wat Luang Proleung, an ancient pagoda, to see locals perform a traditional dance called Chhayam. You’ll then head through the rural countryside scattered with picturesque villages to Kampong Khleang, a community built on high stilts across Tonlé Sap Lake. Day 13 Morning at leisure, optional half-day walking tour of Siem Reap and flight home Later in the day, travel to the airport. Day 14 Land back in the UK You’ll land back in the UK.
Your hotels & cruise ship
Nights 2-3 | 4H Bed & Breakfast
Flower Garden Hotel, Hanoi
Tailor your tour
Women’s Museum & Calligraphy Class From £75
Delve into Vietnamese calligraphy with an expert-led workshop.
Market Tour & Vietnamese Cooking Class From £55
This culinary pilgrimage takes you into the heart of Hanoi with a guide.
Saigon River Dinner Cruise From £69
In the evening, join an optional twohour dinner cruise along Saigon River.
Cyclo Tour & Sunset River Cruise From £45
Night 4 Full-board
Extend the day, with an optional evening tour and river cruise.
Nights 5-7 | 3H Bed & Breakfast
Dinner & Traditional Apsara Dance show
Emeraude Cruise, Hạ long Bay Dai Nam Boutique Hotel, Ho Chi Minh Nights 8-9 | 4H Bed & Breakfast
Sun & Moon Riverside Hotel, Phnom Penh Nights 10-12 | 4H Bed & Breakfast
The Aviary Hotel, Siem Reap
From £36
Watch a performance drawing on the classic style of Apsara dance.
Cambodian Circus Show From £42
Visit downtown Siem Reap and watch a show performed by the Phare Cambodian Circus.
Walking Tour of Siem Reap
Tour inclusions
From £47
• 10 nights’ bed and breakfast accommodation and one night’ full-board accommodation on board Emeraude cruise ship, plus two nights on the aircraft
Tour highlights
• Join like-minded solo travellers for a welcome drinks reception and dinner • Discover Hanoi, including Ho Chi Minh City Mausoleum, One Pillar Pagoda and the Temple of Literature • Cruise around the spectacular Hạ Long Bay aboard a turn-of-the-century paddle steamer • Explore Ho Chi Minh City with stops at the Vinh Nghiem Pagoda, War Remnants Museum and Dong Khoi Street • Learn about the historical the Củ Chi tunnels
Saigon River, Cambodia
• Return flights to Hanoi and from Siem Reap, with coach travel all internal flights, and transfers throughout • Fully escorted by a friendly, experienced tour manager • Observe the sights of Phnom Penh, like the Royal Palace, National Museum and Tuol Sleng Genocide Museum • Journey to Siem Reap, stopping at several authentic villages • Travel to Angkor Wat, the world’s largest religious structure and the ‘lost city’ of Angkor Thom • Spend a day in the Kok Sangke community, eating lunch with a local family and watching a traditional dance performance
Angkor Wat, Siem Reap
The Royal Residence is where you’ll begin, and you can view the pretty Royal Gardens and Royal Park.
Siem Reap, Cambodia
Hạ Long Bay, Vietnam
Call us on: 0303 330 0908
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Your holiday essentials
Whether you’ve booked a holiday with us or you’re trying to decide where in the world to visit next, we’ve put together some essential information to help you before you travel. If you have any further questions, please don’t hesitate to get in touch, and we’ll be happy to assist.
before you go Passports & visas
The information provided below is a guide only. Newmarket Holidays cannot accept responsibility for entry or travel being refused due to the failure on the part of any customer to produce correct documentation. We recommend you check the UK Foreign Office website for the latest travel information and entry requirements for the destinations on your itinerary before you travel by visiting: www.gov.uk/foreign-travel-advice Further information can be found at www.newmarketholidays.co.uk/about-us/faqs/passportand-visa-information and the Passport Office can be contacted on 0300 222 0000. Should you require assistance with a visa application for your tour, we have partnered with the Travel Visa Company who can help complete forms and deal directly with the embassies on your behalf. Note that they’ll make additional charges for their services dependent on the country and type of visa required. Simply visit www.thetravelvisacompany. co.uk/newmarket-holidays/?sup=NMH
For travel to Europe: Since Brexit, British passport holders travelling to countries in the EU (except Ireland), as well as Switzerland, Norway, Iceland, Monaco, or Vatican City, are subject to two main passport validity requirements, which are independent of each other. Customers must have a passport that: • 1. Was issued less than 10 years before the date they enter the country. • 2. Is valid for at least three months after the day they plan to leave (but still within the 10-year range). Find out more information on ABTA’s advice page www.abta.com/passports Following the UK’s withdrawal from the European Union, changes have been planned which affect the eligibility of citizens of the United Kingdom to have visa free travel to the EU: Entry/Exit System (EES) – this is a new digital border management system for registering non-EU nationals travelling for a short stay, each time they cross the external borders of most European countries. When EES goes live, on your first entry to the EU, the new system will automatically collect travellers’ passport details, as well as biometric information (i.e. fingerprints and facial image). It will also replace the stamping of passports at the border with electronic recordings of entries, exits and refusals of entry. At the time of going to print, the EES scheme was due to start in October 2025 with phased implementation leading to full roll out from 10 April 2026. The latest information can be found at www.travel-europe.europa.eu/ees_en European Travel Information & Authorisation System (ETIAS) – this is a new entry requirement for visa-exempt nationals travelling to any of the European Union and Schengen counties. The ETIAS system is not live yet (although is expected to start towards the end of 2026) - the latest information can be found at www.etias.com We recommend keeping yourself updated on the planned commencement date for both EES and ETIAS and, once live (and if applicable to you), ensure you are familiar with the process and apply for your ETIAS in good time prior to travel. Please note: Citizens of other countries (including Irish passport holders) should check entry visa requirements before making a booking. Children require their own passport.
For travel to USA & Canada: An electronic passport with an embedded chip, valid until your return to the UK, is required by all British citizens. If you’re unsure, please check with the Passport Office on 0300 222 0000. When travelling to the USA and/or Canada, action is required prior to travel. You should check your eligibility before booking your holiday. For travel to the USA, British citizens (and those from countries eligible to use the Visa Waiver Programme) MUST, as soon as you can, go to the ESTA (Electronic System for
28
Travel Authorisation) website at www.cbp.dhs.gov/esta This service currently costs $40 per person (but is subject to change without notice), payable online, and is valid for any number of visits to the USA within two years of its issue, as long as the passport remains valid. You’ll need to enter some basic information about your visit. This electronic information is then transmitted automatically to the authorities and is used as part of the entry procedure once you arrive in the USA. Canada follows a similar process, the eTA (Electronic Travel Authority), and you should apply at www.canada.ca/eta This service costs currently costs $7 per person and is valid for any number of visits to Canada within five years of issue as long as the passport remains valid. On arrival, your photograph will be taken and your fingerprints scanned. Please note: If you’re travelling on a tour which includes both Canada and the USA, different rules apply. • If your tour flies first to the USA, you should apply for the US ESTA only – and NOT the Canadian eTA. • If your tour flies into Canada, you should apply for both the Canadian eTA and US ESTA. • Passengers travelling on cruises, which involve a combination of USA and Canadian ports may be required to apply for both the US ESTA and Canadian eTA. This will be advised prior to travel.
For travel to the rest of the world: Visas are required by British citizens travelling to many of the countries included on our tour itineraries and must be applied for, prior to departure. We’ll send you details of how to apply for your visa about eight weeks prior to travel. But we also recommend you check the UK Foreign Office website for the latest travel information and entry requirements for the destinations on your itinerary by visiting: www.gov.uk/foreign-travel-advice Further information can be found at www. newmarketholidays.co.uk/about-us/faqs/passportand-visa-information and the Passport Office can be contacted on 0300 222 0000.
Holiday insurance
It’s a condition of booking that you have adequate travel insurance for the destinations and activities involved. We strongly advise that you take out adequate cover from the point at which you make your booking and pay your deposit to cover you in case you need to cancel for medical reasons. You are free to choose your own travel insurance provider, but we recommend Holiday Extras who provide a wide range of products, competitive prices and great service. You can view their rates and book your insurance online by visiting www.holidayextras.com/ newmarketholidays/insurance or they can be contacted on 0800 458 9216 quoting reference V7812. If you have any concerns or if you have suffered from a serious medical condition recently, it’s suggested that you consult your GP about your fitness to travel about 12 weeks prior to your holiday departure date.
Health matters
We recommend you consult your GP for any suggested vaccinations for your destination, based on your own medical needs. Sensible prevention measures, such as highfactor sun protection, insect-repellent sprays and drinking bottled mineral water are also advised. We recommend leaving contact lenses at home and using glasses due to increased dust in the air in some areas, and on flights. Find travel health advice for destinations worldwide by visiting www.travelhealthpro.org.uk/index.php
Assisted Travel
We strive to give all customers our full care and attention, but we do need to know at the time of booking if there are any special needs or requirements. It’s particularly important that we’re advised of any disabilities and if you intend to bring any specialist equipment, such as a wheelchair, with you. Most of our tours involve some walking, including from the coach parking area to the local town or attraction being visited. In some destinations, there are cobbled streets and steep hills. If you have any accessibility needs, we’d recommend you speak to our Specials Assistance Specialists on 0333 344 2198 who
Book online: newmarketholidays.co.uk
can ensure that the tour you’ve chosen is right for you, and we can discuss the itinerary with you in detail.
Money matters
Credit cards and debit cards are accepted virtually everywhere, but don’t forget to inform your bank if you intend to use cash machines while away. Take some cash for use on arrival – we normally find the best rates are available at the post office, supermarkets and online. Some people ask how much currency they’ll need, but that depends on you! How much do you eat and where do you want to eat; how many souvenirs or presents do you wish to bring back? Our suggestion is to change a little at a time. We also recommend a pre-paid Money Travel Card a cheap and safe way to spend money abroad. Beyond Euros and Dollars, all required currency for our Worldwide holidays can be readily purchased at UK banks and airports, except for Chinese Yuan, Indian Rupee and Cambodian Riel, which should be purchased upon arrival at your destination. Hotels and airports all generally have exchange facilities. You can use cash machines to withdraw cash now generally anywhere in the world, although our experience says this is more likely to work in larger cities.
Flexible arrangements
On some tours, we’re able to offer upgrades and flexible flight arrangements should you wish to stay on for a few days’ relaxation after your tour or maybe visit friends and family. Let us know what your plans are, and we’d be happy to quote. Alternatively, some holidays can be arranged without flights provided you join and leave the tour at a pre-agreed point, usually the first and last hotels, and within the time restraints of the main group. We’re unable to tailor-make other land arrangements before and after the tour for you. Our tour arrangements are made well in advance and in rare circumstances, contractual reasons or simple demand means we may have to make changes or even cancel specific departure dates. We cannot be responsible for costs for any additional items like flights or hotels you may have booked yourself in conjunction with the tour.
your journey Your flights
Domestic flights in the UK & Ireland When flying domestically within the United Kingdom, your airline requires valid photo identification to travel. The form of ID changes between airlines and therefore you should check before travel. We recommend a valid UK passport. When flying to the Republic of Ireland, a valid full UK passport is required for entry.
Flights with Ryanair Some of our holidays use flights with Ryanair, which require check-in online before you travel. Failure to do so will result in you being charged at your departure airport for check-in services. More information can be found at www.ryanair.com
European flight & rail seats Our European-flight inclusive tours may operate on airlines that charge for seating. Details explaining how to book seats directly with the airline can be found here www.newmarketholidays.co.uk/about-us/faqs/flightinformation On rail-inclusive journeys, we always endeavour to book seats located together, but this cannot be guaranteed.
Flights to the USA & Canada Your holiday includes flights as detailed in Economy Class. As a very general guide, flights to the East Coast take around eight hours and to the West between nine and 11 hours. Meals will be served - usually lunch and a snack on outbound flights and dinner and breakfast on your return flight. Some airlines will charge for alcoholic drinks. Your seats on the flight will usually be allocated by the airline who’ll make every effort to ensure you’re seated with your travelling companions. Some airlines now charge for allocated seating in Economy Class and, as you’re travelling on a group booking, this cannot be actioned very close to travel. Where available, details explaining how to book your seating directly with the airline will be sent with your final paperwork, and unfortunately, we’re unable to assist any sooner than this. All airlines are now required by laws introduced in the USA and other countries to give border-control agencies access to passenger data. Accordingly, any information we hold about you and your travel arrangements may be disclosed
to the customs and immigration authorities of any country in your itinerary.
Flights to other Worldwide destinations
night. We’re proud of the hotels used throughout our tours, all of which are carefully selected. You can find further details about the hotels we use within the tour pages on our website. On occasions, for operational reasons, we may need to use alternative properties, which will always be of at least the same standard and in similar locations.
We work with some of the world’s most reputable airlines and all flights include spacious, ergonomic seating in the Economy cabin, usually two complimentary meals enroute (appropriate to the time of day), as well as drinks throughout the flight. You’ll find seat-back video with a choice of films, TV and music channels to help keep you entertained throughout the flight.
It’s not usually standard for rooms to have tea & coffee making facilities in the rooms, so if your morning cuppa is important to you, we recommend you bring a small travel kettle. Please let us know of any special requests at the time of booking, such as adjoining guestrooms, high or low floor. We’ll do our best to oblige but no guarantee can be made.
Your seats on the flight will usually be allocated by the airline who’ll make every effort to ensure you’re seated with your travelling companions. Some airlines now charge for allocated seating in Economy Class and, as you’re travelling on a group booking, this cannot be actioned until very close to travel. Where available, details explaining how to book your seating directly with the airline will be sent with your final paperwork. Unfortunately, we’re unable to provide help with flight seating before your final travel documents are produced.
Some facilities advertised at the hotels may not be available at certain times. Outdoor swimming pools and air conditioning are subject to weather conditions, and it will be the decision of each individual hotelier as to when these facilities are available.
From time to time, an advertised airline may be changed due to reasons beyond our control.
Internal and regional flights in India, Africa, China and Latin America, on the tours shown in this brochure, are operated by state-regulated private airlines. The onboard service is limited, and all airlines operate modern, western type aircrafts usually built by Airbus, Embraer or Boeing. Airports throughout India are usually modern with all the usual facilities.
Luggage
You’re permitted to check-in* one suitcase per person, but weight and dimension limits will apply as luggage allowance varies by airline. We ask that you don’t exceed one suitcase per person (with a maximum weight of 20kgs) as space on the coach when you arrive at your destination may be limited. Keep your passport, important documents, and any important medication in your hand luggage and, for your own comfort, do try to minimise the amount you take into the aircraft cabin. We’ll send you up-to-date information about your hold and hand baggage allowance, and what you can and can’t carry in it, just prior to your departure. * Checked-in luggage allowance does not apply to our Christmas market breaks and Lapland day trips, which instead include the airline’s base level hand luggage allowance.
Avoiding jet lag
When visiting a destination located in a different time zone, jet lag can be experienced. To minimise the effects, drink plenty of water prior to and during your flight. Most UK airports now have water re-filling stations, so we recommend you take your reusable bottle with you. We’d also recommend a good night’s sleep prior to your flight. Avoid too much alcohol and caffeine during your flight and do try to rest. On arrival, take an easy walk or a swim on arrival and avoiding sleep prior to nighttime in the country you’ve arrived in. The next morning, do your best to rise at a time appropriate to the locality. Avoid sleeping in as it will take your body longer to adjust to the difference in time. On a return flight from the USA or Canada, with a morning UK arrival, we recommend a short sleep but do then get up and try to remain awake until your normal bedtime. By the following morning, it’s likely you’ll be back in your own time zone. On a return flight from the East, it’s generally easier to adjust as you’ll be naturally tired by the reverse time difference. Try to sleep at normal UK bedtime and by the following morning, it’s likely you will be back in your own time zone.
your holiday
Service with a smile
Our friendly, experienced Tour Managers are on hand to ensure you make the very most of your time away. The majority are local to your destination, and all our tour managers have a passion for the country you’re visiting and will be able to assist with any questions you may have. Upon arrival at your destination arrival point, you’ll be welcomed by a Newmarket Holidays representative and shown to your onward transport. Usually this will be your dedicated Tour Manager, but on some occasions, this may not always be possible, and instead, a driver will meet you.
Hotels & meals
There’s no doubt, especially on a holiday that involves travelling and sightseeing, that a good quality hotel is important, which is why we spend so much time carefully selecting the places you’ll stay – even if it’s only for one
Hotels on UK, Ireland & European tours Check-in time is normally no earlier than 3pm. Unless otherwise stated, the advertised price of the holiday applies to each of two people sharing a room. The majority of rooms are twin-bedded. Double beds can be requested but are not guaranteed. Most hotels have single rooms (although availability is limited) and a supplement is usually charged. The third and fourth bed in triple and four bedded rooms are usually only suitable for children. It is standard practice for rooms to be vacated by 12 noon and sometimes earlier. Where your departure is later, it may be possible to keep the room longer - your Tour Manager will give you assistance and advise of any extra charge that would be made. All our UK, Ireland and European hotels will either have their own restaurant or be near to a choice of places to eat out. Unless otherwise stated, breakfast is provided on all our UK, Ireland and European escorted tours. Usually this is a continental buffet-style breakfast to get you ready to start a busy day of touring and exploration. Continental style usually means rolls/croissants, jam, tea or coffee. On tours where other meals are not included, you can always rely on your Tour Manager to point you in the direction of a suitable restaurant. If you’re on an included or optional excursion over lunch time, we’ll always try to make an appropriate stop. If you have any special dietary needs, please send in full details, quoting your six-character booking reference, as soon as you receive your booking confirmation. We will pass your requests to the hotelier who will do their best to cater for you. Please be aware that vegetarianism and gluten free diets are not as commonplace in some parts of the world as they are here in the UK, so choices may be limited. If you have a late arrival at your destination, the hotel kitchen may be closed. In these instances, we’ll do our best to arrange a cold plate for you, however service provisions do vary and therefore this cannot be guaranteed. If you have an early departure from your hotel on your final day, you may be provided with a boxed breakfast if the kitchen is not open. When staying in Italy, the authentic dining experience can often be a bit different to the Italian food that international tourists might be used to, but it’s one of the best ways to truly appreciate the finer cultural differences of this tourist hotspot. For example, a typical three-course dinner may consist of a traditional pasta or soup, a main meat or fish course accompanied by one or two types of vegetable and a simple dessert of fruit, cake or Italian ice cream. Some hotels across Europe have introduced a room tax of between €1.00 and €3.00 per person per night, payable directly by the guest to the hotel on check-out. You will be advised by your tour manager in resort if your particular hotel(s) is implementing this charge.
Hotels on USA & Canada tours The hotels used throughout our USA & Canada tours usually meet a standard typical of a good three-star level in Europe. Check-in time to hotels is usually not before 3pm. Guestrooms are generally larger than in Europe and each usually have, at least, a coffee maker, a telephone and a TV. There’ll usually be a bar or restaurant on site or nearby. Guestrooms have two double beds or one king-size bed and, should you wish for three or four people to occupy a room, this will usually be within the existing two beds. Guestrooms with three separate beds cannot be provided in North America. Single rooms will generally have one bed. It’s usual for guestrooms to be vacated by 12 noon. Where your departure is later, it may be possible to keep the room longer, but this will be at the hotel’s discretion. Your Tour Manager will give you assistance and advise of any extra charge that may be applicable. Our North American tours don’t generally include meals, as is the standard practice for escorted tour to the USA & Canada. Many people use hotel restaurants for breakfast, while others may use nearby diners. The same goes for dinner, especially when in cities where the choices can
be endless. In more rural areas, hotels usually have their own restaurant. At lunch time, we’ll always try to make an appropriate stop – and your Tour Manager will always help with choices for you. Please note that hotels in Las Vegas do not usually have tea/coffee making facilities in guest rooms so a travel kettle would be handy; though you’ll always find plenty of nearby choices for your morning cuppa.
Hotels on Worldwide tours Chosen for a combination of location, welcome, comfort, and the opportunity to rest and relax, the hotels selected for our worldwide touring are of an excellent standard and offer a range of modern conveniences and usually a choice of regional and international cuisine. In India and Sri Lanka our hotel partners are long-standing. All hotels have a swimming pool and there are usually generous gardens and lounge areas in which to relax. There will be a bar and restaurants where all meals are usually taken buffet style, ensuring plenty of choice for everyone from traditional Indian through to European offerings. Guest rooms will all have TV and coffee maker and are often individually styled and decorated. The maximum occupancy for rooms is usually two people. In destinations such as Japan, travellers may find hotel rooms more compact than in many European cities — a reflection of the country’s high population density, thoughtful spaceefficient design, and urban planning restrictions. When travelling to remote and eco-conscious destinations, accommodations may be intentionally simple to blend harmoniously with the natural environment. While luxury here is measured in starlit skies and untouched landscapes, cleanliness and comfort are never compromised. Every guest is guaranteed a private en-suite bathroom and a clean, thoughtfully prepared space, ensuring your experience remains both authentic and refreshing. Accommodation on our African safaris is always of the highest standard. When we offer tented camp-style stays, it is not a compromise — it’s an intentional, immersive way to connect more deeply with the African wilderness. These camps bring you closer to nature, while still delivering the comfort, elegance, and attention to detail you’d expect from a luxury safari experience. With beautifully appointed interiors, private en-suite bathrooms, and stunning views of the surrounding landscapes, our tented camps offer a different and unforgettable - way to experience the magic of Africa.
Enjoying your stay
When travelling overseas, it’s always wise to take simple and sensible precautions. Never drink water that is not bottled. Even then, make sure the seal is intact. Try to always eat cooked food, served hot and avoid salad or cold food. Eat fruit which must be peeled first. Take a hand sanitiser to use frequently and before you eat. Take sun block if you’re travelling to a hot destination. Mosquito bites are common, especially after dark and can make a trip miserable. Cover up and use a readily available repellent spray or cream. Also, we recommend you take your favourite brands of medication for general ailments such as a headache or stomach upset and some sticking plasters just in case - after all, holiday time is precious!
Tipping
A gratuity is an accepted form of appreciation and works differently from country to country. Do use your own discretion to tip for good service and do rely on the Tour Manager for advice. It’s also customary to tip your Tour Manager if you’re happy with their service! Gratuities are a way of life in North America, and it’s generally accepted that they form part of a person’s earnings – to the extent that an assumed amount of income tax is paid. That aside, tips will also ensure excellent service. Customary gratuity to a coach driver or Tour Manager is about $5 per person per day. In a taxi or a restaurant, leave 12-15% of the bill and in the bar, a dollar or so per drink if a service charge has not already been added to the bill. In China and India, we now include some tips to cover the services of railway station, airport, restaurant and hotel bell staff. In South Africa and Costa Rica, it’s customary to tip around 10% when paying in restaurants and do check as, in some cases, it may have been added to the bill already.
Helicopter flights
Sightseeing flights by helicopter are weight controlled and balanced. If your weight exceeds 300lbs, you must advise us. As a seat may have to be left empty, some companies may charge a premium.
Smoking
Please note that e-cigarettes cannot be purchased in or taken into many countries across Asia and the Indian Sub-Continent.
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Your booking conditions for touring holidays
Please read carefully
We want you to enjoy every minute of your holiday with us, and we’ll do our very best to ensure that it lives up to your expectations. We believe that our more than 40 years of tour operating experience, together with the reputation we have for quality and value, should give you the confidence to book with us. To provide further peace of mind, we accept your booking based on these booking conditions which are designed to clarify the contractual obligations between us and our responsibilities under the Package Travel and Linked Travel Arrangements Regulations 2018 (Package Travel Regulations). Please spend some time reading them carefully, and please feel free to contact us should anything be unclear.
A. Your contract with us 1. Your booking
Your booking, once accepted and confirmed in writing to you by our issuing a confirmation invoice to the person who makes the booking (Lead Name), forms a contract between all persons named on the booking (who will be listed on the booking confirmation) and Newmarket Holidays Limited (Company). The confirmation invoice will be sent to the Lead Name or your travel agent. In these booking conditions, you and your means all persons named on the booking (including anyone who is added or substituted at a later date) or any of them, as the context requires. We, us and our means Newmarket Holidays Limited. References to departure are to the start date of the arrangements we have contracted to provide. When you make a holiday booking, the Lead Name guarantees that he/she has the authority to accept and does accept on behalf of all members of your party (party members) the terms of these booking conditions. The contract is based on the information given in our brochure or on our website (newmarketholidays.co.uk) and these booking conditions. We both agree that English law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us (claim) except as set out below. We both also agree that any claim (and whether or not involving personal injury) must be dealt with by the courts of England and Wales only unless, in the case of court proceedings, you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the courts of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and claim governed by the law of Scotland/ Northern Ireland as applicable (but if you do not so choose, English law will apply). We do not accept bookings from any unaccompanied customers under the age of 18. Except for flight inclusive bookings, all monies you pay to one of our authorised travel agents for your holiday with us will be held by the agent on your behalf until a contract between us comes into existence. After that point, your agent will hold the monies on our behalf until they are paid to us. For flight inclusive bookings, all monies paid to any authorised travel agent of ours for your holiday with us will be held on behalf of and for the benefit of the Trustees of the Air Travel Trust subject to the travel agent’s obligation to pay such monies to us in accordance with our trading terms unless we fail. In the unlikely event of our financial failure, all monies then held by the travel agent or subsequently paid by you to the travel agent will be held by the agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation on the agent to pay such monies to us. Group bookings: For bookings of ten or more passengers travelling on a single booking, we will only deal with the Lead Name and not with each individual on the booking. Payments must be made by the Lead Name only and not by individuals on the booking. The deposit and final payment must be paid via bank transfer only. If you wish to, you may contact us by e-mail for any of the reasons mentioned in these booking conditions (for example, to request an amendment) providing you do so to customerservices@newmarketholidays.co.uk. Any authorised travel agent of ours through whom you make a booking will relay information from you to us and vice versa. If you book via an authorised travel agent, we will only deal with your travel agent. For the purposes of compliance with time limits or limitation periods as set out or referred to in these booking conditions, receipt by an authorised
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travel agent of message, requests or complaints intended for us will be treated as receipt by us. However, we are not responsible for any advice given to you by your travel agent that did not originate from us.
2. Your payment Your booking confirmation will include an invoice showing the deposit paid and the final balance due (if full payment is not made at the time of booking). The outstanding amount must be received by us by the due date shown on the confirmation. We will remind you, but should we not receive payment in full by this date, we are entitled to assume that you wish to cancel your travel arrangements, in which case you will be liable to pay the cancellation charges shown in the scale set out in clause 4 of this section (Cancellation by you) below. If you book within 90 days of departure, full payment must be made when you book. Should you wish to upgrade your flight after your initial booking is made, we may require an additional deposit to be paid at the time of confirmation of that change. N.B. 1: The Lead Name makes their booking in accordance with and subject to these booking conditions and on the understanding that the information they are asked to provide is a requirement of the contract between us. The Lead Name becomes directly responsible to the Company for the payment of the total holiday price and, if applicable and where appropriate, for any cancellation charges which become payable and payment of any funds to the party member(s) entitled to them. The Lead Name does so on behalf of all party members and is responsible for ensuring that all personal data provided to us is accurate. The Lead Name is also responsible for ensuring that all party members are aware of, and agree to, these booking conditions and that they consent to the Lead Name acting on their behalf in relation to their booking. The Lead Name will be liable to the Company for any costs incurred by the Company as a result of any failure by any party member to comply with any necessary requirements applicable to making the booking or taking the holiday. This includes, without limitation and by way of example only, obtaining any required visa(s) or vaccination(s) and complying with any other entry requirement(s). In addition, you must not travel (or attempt to travel) with a passport which does not meet the applicable requirement(s) for entry into all or any country(ies) on the booked trip. The Company will deal exclusively with the Lead Name person on the booking.
3. Alterations to your booking by you If you want to change any of the details of your confirmed booking, please notify us in writing as soon as possible. We will always do our best to help. Where a requested change can be made, the following amendment charges and costs will be payable: •C hange of name – £50 per person plus supplier costs •T ransfer to another departure date or holiday prior to balance due date – £75 per person plus supplier costs •T ransfer to another departure date or holiday after balance due date – Cancellation charges will apply in respect of the original booking plus cost of new booking •C ancellation by one or more person on the booking – cancellation charges apply. See clause 4 Cancellation by you, below, for details. You may transfer your booking or your place on the booking to someone else (introduced by you) without payment of our cancellation charges providing the request for the transfer is made in writing not less than 7 days before departure. The person(s) to whom you wish to make the transfer must also satisfy all conditions (if any) which form part of your contract with us. Requests for transfer must be accompanied by the name and other applicable details of the replacement person(s). Where a transfer to a person of your choice can be made, all costs and charges incurred or imposed by any of our suppliers, together with an amendment fee of £50 per person, must be paid before the transfer can be effected. All amendments must be notified to us in writing by post, by telephone (confirmed in writing) or by email to customerservices@newmarketholidays.co.uk by the person who made the original booking. N.B. 2: Where any change is made to a booking at any time after booking which includes flights, additional charges are likely to be payable to cover, without limitation, the charges applied by the airline/our suppliers
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to make the change and these charges will be passed onto you before the change is made.
4. Cancellation by you You may cancel your booking or part of it once it has been confirmed at any time before departure. You may also transfer your booking or your place on the booking as referred to in clause 3 above. A cancellation will only be effective if made in writing and sent by email direct to the Company or through the travel agent with whom you made your booking or by telephone to our Customer Service team, having answered the required security questions. If the cancellation results in a person travelling alone or no longer sharing a room, a single room supplement will be payable. This does not form a part of the cancellation charge. The amount payable on cancellation depends on when we receive your instruction to cancel and how far ahead of departure this is - the more notice you give, the less we will generally charge. In calculating our cancellation charges, we have taken account of possible cost savings and the generation of income from other bookings which may be able to utilise cancelled services to the extent this is likely to be achievable. The different periods before your departure date within which instructions are received by the Company and the amount of the cancellation charge (shown where applicable as a percentage of the total holiday price excluding previously incurred amendment charges and cancellation fees which will be retained) are as follows: Prior to Balance Due date*
Deposit retained by Company
Balance Due Date - 56 days before departure
35% or deposit paid if greater than 35%
55 – 49 days before departure
50%
48 – 35 days before departure
75%
34 – 16 days before departure
90%
15 days or less before departure (inc on or after scheduled departure date)
100%
N.B. 3: If the reason for cancellation is covered under the terms of an insurance policy which covers your holiday, you may be able to reclaim these charges less any applicable excess from the insurer. You must though pay the charges first and then reclaim them from your insurer. You can cancel your booking before departure without paying cancellation charges if the performance of your holiday, or the carriage of passengers to your destination, is significantly affected by unavoidable and extraordinary circumstances occurring at the place of destination. In such circumstances, on receiving your written notification that you wish to terminate your contract, we will arrange for you to receive a full refund or transfer to another holiday without incurring any administration change fees applied by the Company. No compensation or expenses will be paid in addition. * See clause 2 Your Payment in this section.
5. Complaints & claims procedure In the unlikely event that you have problems or reason to complain whilst on holiday, you MUST report the matter to the hotel or other supplier and, where there is one, our representative IMMEDIATELY during your holiday. The issue can then be promptly investigated and, where appropriate, steps taken to resolve the situation. Any verbal notification must be put in writing and given to our representative or, if we don’t have a representative for your holiday, the supplier of the service(s) in question as soon as possible. You must follow up any complaint or notification made during your holiday in writing to our UK customer experience department (customerexperience@ newmarketholidays.co.uk) within twenty eight days of your return from holiday. We operate a strict code of conduct and take any complaints received seriously. If you fail to follow the requirement to report your complaint or problem whilst on holiday, we will have been deprived of the opportunity to investigate and rectify it during your holiday. This may affect your rights under your contract, including any entitlement you may otherwise have had to claim compensation.
6. Your travelling conditions Where the holiday you have booked involves or includes you travelling by air, land or sea, such travel will be subject to the terms and conditions of carriage of the airline, ferry, cruise line, rail operator or coach company, as applicable, providing that transport. In most cases, those terms and conditions will limit the carrier’s liability to you in accordance with the relevant applicable law (including in particular, applicable international conventions and EU regulations). Should anyone be refused boarding on the transport concerned, or entry into the destination country by any transport operator
or government authority, we may be unable to assist and cannot be held responsible for the effect this may have on your holiday arrangements. This includes the situation where any passenger fails to advise us of any medical condition or disability which affects or is likely to affect their holiday at all or in sufficient time before departure to enable us to make any necessary arrangements. This may include (but not limited to) requests for assisted travel in flight or visa requirements. If you are prevented from travelling or unable to travel as a result, our responsibility for your holiday will cease. Full cancellation charges will apply and we will be under no obligation to provide any refund or compensation or to meet any loss or expense you may incur. In these circumstances, we will, however, provide you with appropriate assistance without undue delay in the form of information on health services, local authorities and consular assistance and help with making distance communications and finding alternative travel arrangements.
B. Our contract with you 1. Our confirmation of your booking When we have received your booking and deposit (or full payment where applicable), we will send a Confirmation Invoice to the Lead Name within 24 hours which details exactly what is booked for you. Please check this Confirmation Invoice carefully as soon as you receive it. Contact us immediately if any information which appears on the Confirmation Invoice or any other document looks to be incorrect or incomplete as it may not be possible to make changes later. We regret we cannot accept any liability if we are not notified of any inaccuracies (for which we are responsible) in any document within 10 days of our sending it out (5 days for Departure Documents). We will do our best to rectify any mistake notified to us outside these time limits but you must meet any costs involved in our doing so. From the moment we issue your Confirmation Invoice, we have accepted your booking on the terms set out in these booking conditions.
2. The price of your holiday Once we have confirmed your booking by issuing a Confirmation Invoice, we guarantee we will not change the price of your holiday, except in the case of a pricing error as referred to in clause 4 Pricing Errors below. The country you travel to or the accommodation you stay in may require you to pay fees or charges locally. Where applicable, we will use best endeavours to inform you of any such fees or charges when we are made aware of them.
3. Pricing errors We try hard to ensure that advertised prices are up to date and accurately reflect the amount you will pay when you book. However, prices can change and errors can occasionally occur. We reserve the right to change and correct advertised prices at any time before your booking is confirmed. In the event of your Confirmation Invoice showing an incorrect price for your holiday, the price that will apply is the price shown in our offline reservation system. Accordingly, you cannot seek to rely on any system error with a view to obtaining a holiday at less than the correct price. Any contract entered into or apparently entered into on the basis of a mistake, such as incorrect pricing due to a system error, will not be valid or binding. We will notify you of any incorrect information, such as a pricing error, as soon as we become aware of that error. You will then have the choice of proceeding with the booking on the basis of the correct price or cancelling your reservation request and receiving a full refund of all payments made to us.
4. Data Protection To make, confirm and process your booking, we need to collect personal data for all persons named on the booking. We reserve the right to process, store and share the personal data we collect with our suppliers and other third parties as we consider necessary to fulfil the contract between us and to comply with applicable law. To find out more about how we use and protect your personal data, log on to newmarketholidays.co.uk/privacy
5. Alteration and cancellation by us (1) Changes to confirmed bookings sometimes have to be made as we plan holidays many months in advance, and we reserve the right to do so. Most alterations will be insignificant and we have the right to make these. No compensation is payable for insignificant alterations which do not entitle you to cancel or make a change change to any other arrangements. Where circumstances permit, we will advise of any insignificant changes as soon as we are made aware. Examples of insignificant changes include but are not limited to: • Airline carrier • Flight departure time (outbound or inbound) by less than 12 hours • Type of aircraft
• Departure airport (providing the new departure airport is within 70 miles of the original departure airport) • Destination airport • Change from direct to indirect flight (providing the arrival time is within 12 hours from the original time) • Change of accommodation to the same standard and same location (except in the case of a “touring” hotel) • Withdrawal of a hotel facility which is outside of our control and will not impact on the tour • Cancellation of an optional excursion • Itinerary change Occasionally, before departure, we may be constrained by circumstances beyond our control to make a significant alteration to any of the main characteristics of the travel services which form part of your confirmed booking or to any special requirements. We will advise you of any significant changes as soon as we are made aware of them. Examples of significant changes include but are not limited to: • Flight departure or arrival time of more than 12 hours • Change of resort/location area • Hotel downgrade (lower official classification) If a significant change is necessary, (as defined by Schedule 1 of the Package Travel and Linked Travel Arrangements Regulations 2018), we will always do our best to provide a suitable alternative. You will then have the choice if either accepting the revised arrangements, (we will refund any price difference if the price is lower than the original price), purchasing another available holiday from us at the current prevailing price. Or cancelling your booking with a full refund. We will process your refund within 14 days and we will send you a Cancellation Invoice. Your contract with us is then terminated. No compensation is applicable. If we do not receive a decision from you within a specified period, (having you chased you once), we will cancel your booking and the foregoing will apply. (2) All group holidays require a minimum number of bookings to enable us to operate them. We reserve the right to cancel any holiday where this minimum number is not achieved. Failure to achieve this minimum number does not, however, oblige us to cancel. We will notify you of any cancellation for this reason no later than the date at which the full cost of your holiday is payable. (3) Occasionally, it may be necessary to cancel a confirmed booking. We have the right to terminate your contract in the event (i) we are prevented from performing your contracted holiday arrangements as a result of unavoidable and extraordinary circumstances and we notify you of this as soon as reasonably possible or (ii) (where applicable) we have to cancel because the minimum number of bookings necessary for us to operate your group holiday has not been achieved. Where we have to cancel your booking in these circumstances, we will refund all monies you have paid to us within 14 days of the effective date of cancellation. We will have no further or other liability to you and we will not pay you compensation or any costs or expenses you incur or have incurred as a result, including any costs associated with your booking but booked with a third party. We will of course endeavour to offer you alternative holiday arrangements where possible which you may choose to book (at the applicable price) in place of those cancelled. We also have the right to cancel if you fail to make payment in accordance with the terms of your contract in which case clause 4 of section A Cancellation by You will apply.
6. Unavoidable and extraordinary circumstances In the event that unavoidable and extraordinary circumstances (see clause 6 below) occur in the place of destination of your holiday and significantly affect the performance of the contracted arrangements or the carriage of passengers to or from that destination, you will be entitled to cancel prior to departure without payment of cancellation charges and receive a full refund of all monies you have paid to us (except for any previously incurred amendment or cancellation charges). Where applicable, you must notify us of your wish to cancel for this reason in writing. Providing we are in agreement that you are entitled to do so in accordance with this clause, we will send you a cancellation invoice to confirm the cancellation. Any refund then due will be paid within 14 days. We will notify you as soon as practicable should this situation occur. You will not be entitled to any compensation. Please note, a full refund entitlement only arises where we are prevented from performing your contracted holiday arrangements because of unavoidable and extraordinary circumstances. You may not be entitled to a full refund and cancellation charges are likely to apply where such circumstances affect your ability to travel on your holiday rather than our ability to perform or provide the contracted arrangements. The issue of advice or recommendations against travel by public authorities (such as the UK Foreign, Commonwealth and Development Office) does not automatically
mean we are prevented from performing your holiday arrangements but may instead affect your ability to travel. Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by, or you otherwise suffer any damage, loss or expense of any nature as a result of, unavoidable and extraordinary circumstances. In these booking conditions, unavoidable and extraordinary circumstances means a situation which is beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. Such situations are likely to include, but or not limited to (whether actual or threatened): • War, riot, civil strife, terrorist activity, industrial dispute • Natural disaster, adverse weather conditions, fire, flood, river water levels, volcanic activity • An outbreak of serious illness at your holiday destination • closure, restriction or congestion of airports, other transport hubs or airspace, flight restrictions imposed by any regulatory authority or other third party • Unavoidable and extraordinary circumstances also include any epidemic or pandemic and any resultant impact on travel.
7. Our complaints procedure Newmarket Holidays Ltd is a member of ABTA with membership number V7812. ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s alternative dispute resolution scheme (ABTA ADR) which is run by ABTA and approved by the Chartered Trading Standards Institute and the ABTA arbitration scheme (ABTA Arbitration). In the unlikely event you have any reason to complain or may have a basis for making a claim in respect of any aspect of your holiday arrangements, you must immediately inform your Tour Manager and, where appropriate, the supplier of the service(s) in question. The issue can then be promptly investigated and steps taken to resolve the situation. Any verbal notification must be put in writing and given to your Tour Manager as soon as possible. If the situation is not resolved to your satisfaction within a reasonable time, you must also contact us in the UK as soon as possible. You will be provided with contact details to enable you to do so before you go on holiday. Until we know about a complaint or problem, we cannot begin to resolve it. Most issues can be dealt with quickly. In the event a complaint or problem is not resolved to your satisfaction locally and you wish to pursue the matter, you should contact us in writing with full details within 28 days of your return from the holiday. If you fail to follow the simple procedure set out above, we are unlikely to be in a position to properly investigate the matter and may have been deprived of the opportunity to remedy it during your holiday. Your right to claim any compensation you may otherwise have been entitled to may be affected or even lost as a result. We can normally agree an amicable settlement of the few complaints we receive. However, if we cannot reach an amicable settlement, we both agree that any claim must be dealt with by ABTA ADR or by ABTA Arbitration (if available for the claim in question and you wish to use either or both options) or by the courts of England and Wales only unless, in the case of court proceedings, you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the courts of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and claim governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply). For more information on ABTA ADR and ABTA Arbitration, go to www.abta.com.
8. Your behaviour When you book with us, you accept responsibility for any damage or loss you cause. Full payment for any such damage or loss (reasonably estimated if not precisely known) must be made direct to the accommodation owner or manager or other supplier or to us as soon as possible. If the actual cost of the loss or damage exceeds the amount paid where estimated, you must pay the difference once known. If the actual cost is less than the amount paid, the difference will be refunded. You will also be responsible for meeting any claims subsequently made against us and all costs incurred by us (including our own and the other party’s full legal costs) as a result of your actions. You should ensure you have appropriate travel insurance to protect you if this situation arises.
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If in our reasonable opinion or in the reasonable opinion of any person in authority, your behaviour or actions is such as to jeopardise or to be reasonably likely to jeopardise the safety of or cause damage to an aircraft or danger, upset or distress to any third party or damage to any property or goods or to adversely affect good order and discipline on board or to cause a delay or diversion to any aircraft or other transportation, we reserve the right to terminate the holiday arrangements of the person(s) involved immediately. In the event of such termination, our responsibilities to such persons will cease and you will be required to leave your accommodation or other service immediately. We will have no further obligations to you (including in respect of any return travel arrangements) and will not meet any expenses, costs or losses incurred as a result. You may also be required to pay for any loss and/or damage caused by your actions directly to the applicable supplier prior to departure from the service. If you fail to do so, you will be responsible for meeting any claims and costs subsequently made against us as a result.
C. Our responsibility for your holiday 1. Your holiday ((1) We promise to make sure that the holiday arrangements we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury, or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Please note, it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers). (2) We will not be responsible for any injury, illness, death, loss (for example, loss of enjoyment or loss of possessions), damage, expense, cost or other sum or claim of any nature or description whatsoever which results from any of the following:a. t he act(s) and/or omission(s) of the person(s) affected; or b. the act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable; or c. u navoidable and extraordinary circumstances as defined in clause 7 of section B above. (3) We cannot accept responsibility for any services which do not form part of our contract. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us in our brochure or on our website and we have not agreed to arrange them as part of our contract and any excursion or activities you purchase during your holiday. In addition, regardless of any wording used by us on our website, in any advertising material or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you. (4) The promises we make to you about the services we have agreed to provide or arrange as part of our contract, and the laws and applicable local standards of the country in which your claim occurred, will be used as the basis for deciding whether the services in question had been properly provided. If the particular services which give rise to the claim were provided in compliance with the applicable local laws and standards, the services will be treated as having been properly provided. This will be the case even if the services did not comply with the laws and standards of the UK which would have applied had those services been provided in the UK. The exception to this is where the claim concerns the absence of a safety feature which might lead a reasonable holidaymaker to refuse to take the holiday in question. Please note, however, our obligation is to exercise reasonable skill and care as referred to in clause 1(1) of this section C. We do not make any representation or commitment that all services will comply with applicable local laws and standards and failure to comply does not automatically mean we have not exercised reasonable skill and care. (5) Except as set out in clause 1(6) of this section C below or as otherwise permitted by English law, we do not limit the amount of damages you are entitled to claim in respect of personal injury or death which we or our employees have caused intentionally or negligently. For all other claims, if we
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are found liable to you on any basis, the maximum amount we will have to pay you is three times the total holiday cost (excluding any insurance premiums and amendment charges) paid by or on behalf of the person(s) affected in total, unless a lower limitation applies to your claim under clause 1(6) of this section C below. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your holiday.
booking and we will make reasonable adjustments to the content and delivery of our tour where we are practically able to. However, there may be occasions where we are unable to accept your booking. If you make a booking and fail to tell us about your requirements which we are subsequently made aware of, we reserve the right to treat your booking as cancelled and you may be liable for cancellation charges.
(6) Where any claim concerns or is based on any travel arrangements (including without limitation, the process of getting on and/or off the transport concerned) provided by any air, sea or rail carrier to which any international convention or EU regulation applies where we have arranged that travel as part of our contract, our liability (including the maximum amount of compensation we will have to pay you, the types of claim and the circumstances in which damages / compensation will be payable) will be limited as if we were the carrier in question as referred to in this clause 1(6). The most we will have to pay you for that claim if we are found liable to you on any basis is the most the carrier concerned would have to pay you under the applicable international convention(s) or EU regulation(s) which applies to the travel arrangements in question. Such conventions and regulations include the Warsaw Convention as amended or unamended and the Montreal Convention for the Unification of Certain Rules for International Carriage by Air 1999 for international travel by air and/or for airlines with an operating licence granted by an EU country, the EC Regulation (EC) on Air Carrier Liability No 889/2002 on air carrier liability in the event of accidents for national and international travel by air, the Athens Convention relating to the carriage of passengers and their luggage by sea 1974 (as amended by the 2002 protocol) and Regulation (EC) No 392/2009 on the liability of carriers of passengers by sea in the event of accidents, the Convention on Limitation of Liability for Maritime Claims as amended by the 1996 protocol and the Convention of 1980 concerning International Travel by Rail (COTIF) as amended and Regulation (EC) No 1371/2007 on rail passengers’ rights and obligations. You may also have rights under regulation (EU) no 1177/2010 concerning the rights of passengers when travelling by sea and inland waterway or regulation (EC) no 1371/2007 on rail passengers’ rights and obligations. Where a carrier would not be obliged to make any payment to you under the applicable international convention or EU regulation (including where any claim is not notified and issued in accordance with the stipulated time limits), we, similarly, are not obliged to make a payment to you for that claim. When making any payment, we will deduct any money which you have received or are entitled to receive from the carrier for the claim in question. Copies of the applicable international conventions and EU regulations are available from us on request. Please note that strict time limits apply for notifying loss, damage or delay of luggage to the airline or ferry / cruise operator. Any proceedings in respect of any claim (including one for personal injury or death) must be brought within 2 years of the date stipulated in the applicable convention or EU regulation.
(c) We will give you assistance if you suffer illness, personal injury or death during the period of your holiday arising out of an activity which does not form part of the holiday arrangement booked with us or an excursion offered through us. This assistance will include advice and guidance only.
(7) We cannot accept any liability for any damage, loss, expense or other sum(s) of any nature or description which (a) on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (b) did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers or (c) relates to any business (including without limitation, loss of self-employed earnings).
2. Special Requests and Medical Conditions, Disabilities and Reduced Mobility (a) Special requests relating to your chosen holiday arrangements must be advised to us at the time of booking and confirmed to us in writing. Whilst we will try to meet or arrange any reasonable special requests, we cannot guarantee that they will or can be fulfilled. If we can specifically confirm a special request or requirement, we will do so on our Confirmation Invoice. Where any request or requirement has not been specifically confirmed in writing on our Confirmation Invoice, a failure to meet it will not be a breach of contract on our part. (b) Noting that many touring holidays require a certain amount of walking, if you or any member of your party suffers from any medical condition, disability or significant reduction in mobility which may affect your chosen arrangements, please provide us with full details in writing at the time of booking and before we issue our Confirmation Invoice. We will only provide precise information on the suitability of the trip taking account of your specific needs if you specifically request us to do so. We will do our best to accommodate any special requirements that you make us aware of at the point of
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(d) We take the safety and security of our customers extremely seriously. If the Foreign, Commonwealth & Development Office (FCDO) advises against all travel or all but essential travel to a particular country, we would act on that advice. However, we are sure you appreciate from press and television coverage that the political, economic and social conditions in many countries are not as stable as we are used to. Sadly, crimes against both people and their property are a fact of life the world over. When overseas, it is very important to be extra vigilant and avoid drawing attention to yourself by, for example, wearing expensive jewellery, carrying expensive camera and other equipment or not abiding by local customs etc. Travellers have the same responsibility for their personal safety and that of their possessions as they do at home. As situations in countries can change rapidly, you are recommended to visit the FCDO Travel Advice website at gov.uk/foreigntravel-advice for up-to-date information and advice regarding safety.
D. Before booking your holiday 1. Standards overseas and services not booked with us Newmarket Holidays operate to many parts of the world. It is the requirements and standards of the country(ies) to which you travel which will apply to the services which make up your holiday and not those of the UK. In many countries, standards will be lower than British health and safety or quality standards. We request that all hotels we use comply with the local regulations applicable in their country for health and safety standards, but we cannot guarantee that these will be the same as or comparable with British standards. If you plan to take part in any independent excursions, activities or tours, you must follow the agreed procedures for notifying us prior to departure. You must also ensure that you buy adequate insurance to cover you for all excursions, activities and tours, especially if you are taking part in highrisk activities. Please note that flights and other services which you do not book with or through us, including any independent excursions, activities or tours that you purchase separately, do not form part of your contract with us. Your contract for all such other services will be with the operator or provider of the service and not with us. We shall not be responsible or liable for the provision of any such service, excursion, activity or tour or for anything that happens during the course of its provision by the operator or provider. In the event of cancellation or alteration of the arrangements booked with us, we shall have no liability for any expenses, costs, losses or other sums of any nature which you or any person(s) named on the booking may incur relating to any services, excursions, activities or tours not booked with or through us.
2. Travel Insurance The importance of having insurance cover means we make it a condition of booking all holidays & breaks that you are covered by an appropriate insurance policy. We are delighted to be working with Holiday Extras, who are able to provide customers with fully comprehensive travel insurance. Failure to acquire a comprehensive travel insurance policy at the point of booking means you will loose your deposit payment should you find yourself unable to travel for medical or other insurable reasons. You also agree to indemnify Newmarket Holidays for any costs and expenses that arise which would otherwise have been met by a travel insurance policy had you purchased an appropriate one.
3. Financial Protection and Repatriation Newmarket Holidays Ltd holds ATOL number is 2325. When you buy an ATOL protected flight inclusive holiday from us, you will receive an ATOL Certificate. This lists the flight, accommodation, and/or other services that are financially protected, where you can get information on what this means for you and who to contact if things go wrong. We, or the suppliers identified on your ATOL Certificate, will provide
you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances, the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or to your credit card issuer where applicable). For non-flight inclusive packages, the Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Newmarket Holidays Limited (membership number 5509). In the event of the insolvency of Newmarket Holidays Limited, financial protection is provided by ABTOT for non-flight inclusive packages. ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in the arrangements Newmarket Holidays Limited has contracted to provide. Please note that bookings made outside the UK are only protected by ABTOT when purchased directly from Newmarket Holidays Limited. In the unlikely event that you require assistance whilst abroad due to our financial failure, please call ABTOT’s 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company. You can access The Package Travel and Linked Travel Arrangements Regulations 2018 at legislation.gov.uk/ ukdsi/2018/9780111168479/contents You can find out more about ABTOT and the financial protection it provides at abtot.com
4. Passport, Visa and Health Requirements Compliance with the specific passport, visa and other entry requirements applicable to your chosen arrangements is your sole responsibility. You should confirm these with the embassies and/or consulates of the country(ies) to or through which you are planning to travel at the time of booking and in advance of departure. We do not accept any responsibility if you cannot travel on your contracted travel arrangements or elsewhere because you have not complied with all applicable requirements. Travel to the European Union has changed since the UK’s withdrawal from the EU. You must ensure you have a minimum of six months validity from your return date on your passport and that your passport is less than ten years old on your date of departure. Before making a booking, you should check that you are able to meet and your own health requirements the destination country, such as specific vaccination requirements.
5. New European Union (EU) Entry / Exit system (EES) and European Travel Information & Authorisation System (ETIAS) At the time of going to print, the EES scheme was due to start in October 2025 with phased implementation leading to full roll out from 10 April 2026. This is a new digital border system that will change requirements for British nationals travelling to the 26 European countries of the Schengen area. If you are travelling to a country in the Schengen area using a UK passport, you will be required to register your biometric details, such as fingerprints and/or a photo, when you arrive. EES registration will replace the current system of manually stamping passports when visitors arrive in the EU. When EES is introduced, you will need to create a digital record on your first visit to the Schengen area at border on arrival. You will be required to submit your fingerprints and have your photo taken at dedicated booths. You will not need to provide any information before travelling to a Schengen area country. If you are flying to a country in the Schengen area, you may experience longer queue times when you arrive at your destination. From late 2026 (exact date to be confirmed), British nationals arriving in the European Union will be required to be in possession of an ETIAS visa. The ETIAS visa is expected to cost 20 Euros per person and must be obtained before travel. We have partnered with the Travel Visa Company to support customers should it be required. Details can be found here: https://thetravelvisacompany. co.uk/newmarket-holidays/?sup=NMH
Important information The booking
Here is some useful information regarding our holidays. You may also wish to read through our FAQs at www. newmarketholidays.co.uk/about-us/faqs. Providing clear, correct information when making your booking is essential for it is from this information that we make your reservation and our contract with you. The person to whom all correspondence, invoices and joining instructions are to be sent should be entered as the first name on the Personal Details booking page. It is also their address and telephone number(s) that should be shown and it must be they who accept these booking conditions before completing an online booking. Full names of all persons travelling on the booking are required by airlines, insurance companies, hoteliers etc., so please be accurate. For holidays outside the UK, it is essential that these names match those on the passports. If any member of your party, such as newlyweds, changes their name between booking their holiday and travelling, it is important to enter the correct details as applicable on the date of travel on the Personal Details booking page so that we can issue the tickets in the new name. If there is no time to amend the passport, the marriage certificate should be carried in the passport. We do not accept bookings from any unaccompanied customers under the age of 18.
Delays Occasionally services may be delayed due to circumstances beyond our control. In such cases, we will do our best to help you and keep you fully informed. In the event of extended overnight delays, depending upon circumstances, we will endeavour to arrange accommodation. In the case of a major known delay to your homeward journey, we shall endeavour to delay departure from your hotel.
Special requests There, are of course, only a limited number of front seats on coaches, low-floor rooms in hotels etc. We cannot guarantee to meet all requests for such facilities but will do our best to oblige.
Itinerary You’ll receive your final itinerary and any other departure documents seven to 10 days prior to departure, provided all payments have been made. We endeavour to operate the itinerary booked, although there may be rare occasions when due to circumstances outside of our control, we may have to change the order of the itinerary or very occasionally withdraw certain aspects. We’ll let you know of any changes in advance if we have prior notice. Your Tour Manager will keep you informed of any last-minute changes. Itineraries and hotels may change due to weather or year of departure, and age restrictions may apply to certain activities. For full details, please visit our website or call us.
Tour Plus Extensions While some Tour Plus extensions are accompanied by your Tour Manager, others are hosted by a local representative or expert guide, and some are designed for independent exploration, giving you the freedom to enjoy your surroundings at your own pace.
Group sizes Our group sizes vary depending on the destination, tour type and time of year. The maximum group size on our Classic Tours can sometimes reach 50 for the most popular departure dates, but there will often be times where this number is less. You can ask our Holiday Planners for more information based on your chosen holiday.
Flight information All prices for holidays that include flights are based on travel in economy class. We reserve the right to substitute an alternative airline or aircraft type if required to do so for reasons beyond our control.
Important notes about flight timings The flight information given at the time of booking is based upon best knowledge of schedules known at the time this information was loaded on our system or upon expected airline schedules. Please note that timings may become subject to change at the airline’s discretion. Should any such alteration be significant, we will inform you as soon as we can. Final timings will otherwise be reconfirmed with your final travel documentation and you should check these carefully for any changes to your original stated schedule times. To keep our holidays at competitive prices, offer you the widest choice of UK departure airports and enable you to spend a little more time with your fellow travel companions, we sometimes need to combine transfers to and from your hotel. We always try to keep any wait times to a minimum but you may be asked to remain at the airport for up to an hour while other incoming flights arrive, before the transfer to your hotel. Similarly, we may need to transfer you back to the airport up to three hours before your flight home departs.
Fitness to travel We strive to give all our customers full care and attention, but we do need to know at the time of booking if there are any special needs or requirements. It is particularly important that we are advised of any disabilities or mobility issues and also if you intend to bring any specialist equipment such as a wheelchair or C-PAP machine with you. Please make sure that you send in full details, quoting your booking reference, as soon as you receive your online booking confirmation. If you have suffered from a serious medical condition recently, then you should consult with your doctor about your fitness to travel. If overseas and you need to return home early for whatever reason, or alert us to a medical condition, we reserve the right to request a fitness to fly certificate from a Doctor. In any such instance, we would refer you to your insurance company.
Hotel room tax Some hotels across Europe have introduced a room tax of between €1.00 and €3.00 per person per night, payable directly by the guest to the hotel on check-out. You will be advised by your tour manager in resort if your particular hotel(s) is implementing this charge.
Extras not booked with Newmarket Holidays
We cannot be held responsible for meeting the cost of any extras which are booked with a third party (e.g. travel insurance, currency, theatre tickets, airport parking and flights where you have booked tour only), if we subsequently cancel your holiday for whatever reason.
Airport development fees An Airport Development Fee has been introduced at a few UK Airports. You’ll be required to pay this charge per passenger over the age of 16 at the following airports prior to checking in for your flight: Durham Tees Valley, Newquay and Norwich. The amount varies from airport to airport, but it is generally between £5 and £10 per person. Please visit the airport’s website for further information.
Call costs All calls to our 0330 and 0333 telephone numbers are charged at the standard local rate.
UK Government travel advice
Small Group tours: A wide variety of tour itineraries crafted just like our Classic tours but operating with a smaller group size, enabling you to dig deeper and explore off the beaten track.
Visit gov.uk/foreign-travel-advice to find out the latest Foreign, Commonwealth and Development Office travel advice for your holiday destination, as well as information about passports and visas. Travel advice frequently changes, including entry requirements to your destination and re-entry requirements to the United Kingdom. It is your responsibility to keep yourself up to date with this information.
Exclusively Solos tours: A collection of itineraries designed specifically for solo travellers, with group sizes carefully balanced to foster like-minded connections.
Company Number: 02238316
To guarantee joining a much smaller group, we have a wide range of tours where you’ll usually be part of a group of no more than 24 (and often just 18-20):
Newmarket Holidays Ltd, Cantium House, Railway Approach, Wallington SM6 OBP
Premier Collection tours: A range of more intimate tours for an elevated experience where you’ll also enjoy a lighter pace and more luxurious or unique accommodations.
Call us on: 0303 330 0908
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Where stories begin
Our Escorted Touring Range Exclusively Solos Escorted Tours
Premier Collection Escorted Tours
Tour Plus Escorted Tours
Small-Group Escorted Tours
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Moun Cairngorm
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Taj Mahal, Ju
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