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known routes. With dedicated Newmarket Holidays tour managers, onboard multilingual staff, and
With 50 years’ experience operating river cruises across Europe and beyond, CroisiEurope are experts in exploring some of the world’s most impressive waterways.
We’re proud to offer six river cruises with CroisiEurope, all with the added security and comfort of a dedicated Newmarket Holidays tour manager.
When you book a CroisiEurope cruise with Newmarket Holidays, flights are included as part of your package. We offer departures from a range of regional airports across the UK, making it simple to start your holiday closer to home.
Take in the European capitals that line the Danube, or perhaps explore the picturesque lavender-hued landscapes of Provence with a journey on the Rhône. In Normandy, a sailing along the Seine showcases the impressionist havens of Honfleur and Giverny as well as Paris, the ‘City of Light’.
If culinary exploration is more your style, a trip across Portugal’s Douro Valley is the ideal choice, while cruises along the mighty Rhine showcase the medieval treasures of four countries. The latest addition to our river cruise collection, the magnificent Guadalquivir, promises the perfect way to experience the Moorish treasures of Andalucía.
You’ll enjoy a host of included excursions which showcase the finer details of each port of call during your sailing. From guided city tours to wine tastings at traditional local vineyards, these activities showcase the best of each destination.
It’s your river cruise and you’ll have the opportunity to embrace it the way you want to. During days at leisure, you’ll be free to make the most of the ship’s amenities, step ashore for some self-guided exploration or perhaps join a fascinating optional excursion which promises to bring you closer than ever before to each port of call.
To help you explore the variety of touring styles within our cruising holidays, look for the colours and symbols displayed across each itinerary page. These icons are designed to inspire and guide you, highlighting key features such as city adventures, coastal escapes, cultural wonders, or wildlife experiences.
Fly Local
These cruise holidays offer our widest range of regional airports for choice and convenience.
All-inclusive
Enjoy an all-inclusive board basis during your cruise holiday.
Iconic Landmarks
Take in ‘must-visit’ man-made landmarks, from the Eiffel Tower in Paris to Seville’s Plaza de España.
History & Culture
Immerse yourself in history and/or culture, whether that’s delving into ancient ruins or learning about local customs.
Scenery & Nature
Feast your eyes upon beautiful natural landscapes and scenery with these escapes.
With first-class modern amenities, the services of a dedicated bi-lingual crew, and all-inclusive service throughout, your sailing with CroisiEurope has been meticulously crafted to ensure your comfort on the water.
You’ll also enjoy the services of a dedicated Newmarket Holidays tour manager who’ll take care of the finer details, so you can spend more time making the most of the moments that matter.
While onboard, savour award-winning French-inspired cuisine and buffetstyle dishes, which will showcase the flavours of your chosen destination. Look out for these meal icons in the day-by-day itinerary to see when meals are provided.
With CroisiEurope’s all-inclusive service, you can also experience unlimited, regionally sourced drinks (excluding premium brands).
Whether you’re watching the sun set over the Douro Valley with a glass of local wine, sipping on a classic cocktail as you cruise through the idyllic Rhine Valley, or nursing a nightcap after a busy day in Andalucía, you can try the local tipple without paying more.
Each CroisiEurope vessel is purpose-built with spacious private cabins and elegant public amenities to ensure you have a cosy base to unwind in between each excursion.
Included on every ship is a Pianorama bar, perfect for a drink with a view, as well as elegant dining areas, 24-hour concierge services, and an expansive sun deck with loungers. Selected ships also boast swimming pools on deck and souvenir shops.
Across your sailing, there will also be themed entertainment, on-board activities and dance evenings to help you make lasting friendships and lifelong memories on board.
Everything is taken care of, from French-inspired cuisine to a dedicated tour manager, so all you have to do is relax.
All cabins sit above the waterline, so whether you’re watching mist lift from a river valley at dawn or castles drift past on the afternoon current, the view is always with you. Portholes or large picture windows frame the landscape depending on your ship and deck.
Inside, everything is designed for comfort. Cabins are airconditioned with an adjustable thermostat, and each one comes with a private shower room stocked with towels, shower gel and shampoo. A flat-screen TV, hairdryer, safe and plenty of storage mean you have everything you need for a relaxed and unhurried journey.
Bed configurations vary across the fleet, with options including twin beds, a double or two beds that convert to a twin arrangement. On-board voltage is 220V. A selection of ships also offer cabins specially adapted for customers with reduced mobility.
With a long history in river cruising, CroisiEurope combines experience, comfort, and attentive service across its fleet.
The seven ships offered on these itineraries sail some of the most scenic waterways in Europe, each one spacious, bright and designed with warmth and a quiet sense of refinement.
THE DOURO
71 CABINS | 138 PASSENGERS | 3 DECKS
Comprising 71 comfortable cabins and a wide array of recently renovated onboard amenities, the MS Infante Don Henrique is a stylish and well-appointed base from which to explore the idyllic Douro Valley.
Ships range in capacity, so the pace and atmosphere of your cruise will feel carefully considered. Every cabin on every deck faces outward, ensuring the landscape is always part of your experience.
Elegant lounges, panoramic sun decks and welcoming dining spaces create a relaxed onboard setting, ideal for enjoying each journey at a gentler pace.
THE DANUBE
90 CABINS | 180 PASSENGERS | 3 DECKS
The MS Beethoven, named in honour of Germany’s greatest composer, holds a maximum of 180 passengers and promises several high-quality amenities to help make your stay on board memorable. Refined, modern and stylish, this vessel’s facilities match the elegance of the towns that line the Rhine and Danube.
THE DOURO
70 CABINS | 138 PASSENGERS | 3 DECKS
Showcasing the best of the wine-making Douro Valley, the MS Vasco de Gama promises a range of panoramic viewing areas from which to soak up the riverside landscapes.
THE RHINE
55 CABINS | 106 PASSENGERS | 2 DECKS
Carrying fewer passengers than the other ships in CroisiEurope’s Rhine and Danube fleet, this premium vessel offers a more intimate cruising experience.
THE RHÔNE
69 CABINS | 138 PASSENGERS | 2 DECKS
Inspired by the warmth of France’s Provence and Burgundy regions, the MS Rhône Princess features welcoming interiors with wood flooring and chic leather furnishings. Capable of holding 138 passengers, the vessel offers a quieter and more relaxed way to experience the Rhône and Saône rivers.
THE SEINE
66 CABINS | 136 PASSENGERS | 2 DECKS
Comprising 66 comfortable cabins and a wide array of onboard amenities, the MS Seine Princess is a stylish and well-appointed base from which to explore France’s prettiest major river.
THE GUADALQUIVIR
88 CABINS | 176 PASSENGERS | 3 DECKS
MS La Belle de Cadix is the only ship in CroisiEurope’s fleet that combines river and maritime routes and is well-equipped for sightseeing on the coast and by river.
Step on board your CroisiEurope ship and, in comfort and relaxed style, discover and explore the delights of Europe’s great rivers. Watch the scenery slowly unfold from a comfortable seat in a lounge or the sun deck, and get to know the rivers’ different characters and charms, as you pass or call at a host of fascinating
places that have contributed immeasurably to Europe’s colourful history and culture down the centuries. With a host of wonderful experiences to savour and enjoy, from bike tours to city sightseeing, and wine tastings to speciality dinners on board ship, this truly is an amazing way to explore these beautiful rivers.
MS VASCO DE GAMA OR MS INFANTE DON HENRIQUE
Journey through Iberia’s most breathtaking landscapes and experience the charm of its second city, all from the comfort of a scenic cruise.
MS RHÔNE PRINCESS
Glide past vineyards, Roman monuments, and storybook towns on a sailing through the heart of southern France.
MS LA BELLE DE CADIX
Moorish treasures, coastal havens, and captivating Spainish cities characterise the landscapes of the Guadalquivir.
MS SEINE PRINCESS
Soak up the romance of France’s most picturesque riverside towns with an all-inclusive cruise along the winding Seine.
MS SYMPHONIE
The medieval treasures of four countries, Germany, Switzerland, France and the Netherlands, and idyllic landscapes await on the River Rhine.
MS BEETHOVEN
Showcasing the wonders of the Austrian, Slovakian and Hungarian capitals, the Danube is ideal for inner-city exploration.
Famed for its mountainous landscapes, centuries of rich history and abundance of wineries, the Douro Valley makes for a truly captivating cruise experience.
8-day river cruise from £2,185
Journey through Portugal and Spain’s most breathtaking landscapes and experience the charm of its second city, all from the comfort of a scenic cruise.
Departure dates 2027 Apr to Jul & Sep to Oc t
Fly from these airports. Prices from
• Aberdeen
£2,529 • Belfast City George Best £2,655
• Birmingham £2,475 • Bristol £2,195 • Cardiff £2,529
• Gatwick £2,349 • Humberside £2,469 • Manchester £2,185
• Newcastle £2,505 • Norwich £2,469
• Stansted £2,319 • Teesside £2,469
On board
MS Vasco de Gama or MS Infante don Henrique Meals included 20 meals Excursions 2 excursions Cabin Category
£2,185 £2,400 £2,454 On request
For the full day by day cruise itinerary, highlights and room information, please scan the QR code.
Day One Fly to Porto
Arrive at Porto airport, where you’ll be met by your tour manager and transferred to your ship. This evening, board the ship, and after settling into the cabin, meet the crew with a welcome cocktail before dinner. Later, you can opt to join a night tour of Portugal’s second-largest city.
Day Two Cruise from Porto to Régua
Enjoy your first breakfast on the river and perhaps spend the day taking advantage of the ship’s on-board facilities. Alternatively, join one of two optional excursions to discover more of Porto with a local guide. An optional guided tour of Porto takes you around the city by coach. Another optional tour offers the chance to leisurely explore the city by tram. In the afternoon, the ship will then journey through the Douro Valley as you take in the beautiful views from the deck to Régua. An evening of dancing or time at leisure awaits after dinner.
Day Three Cruise from Régua to Vega de Terron
This morning, following breakfast, enjoy time at leisure, perhaps relax on board and take in the river views, or step ashore for some independent exploration at your own pace. Alternatively, join an optional excursion, appealing to wine and history enthusiasts. Later, return to the ship in Pinhão by coach, and in the afternoon, the cruise will make a scenic journey through some of Porto’s most wellknown vineyards. Dinner will be complemented by an evening of lively flamenco entertainment.
Day Four Cruise from Vega de Terron (Salamanca) to Barca D’Alva
Following breakfast, spend the day as you please. You can also set off on one of two optional excursions. The first optional involves boarding a coach at the port and travelling to Salamanca, where you’ll meet your guides. Foodies can join an optional tapas tour, which involves visiting several eateries across Salamanca’s city centre with a guide. Later, return to board the ship in Vega de Terron before dinner.
Day Five Cruise from Barca D’Alva to Ferradaso and Pinhão
The ship will have started cruising as you enjoy breakfast before another day at leisure to relax or do some discovering of Pinhão at your own pace. If you’re keen to taste more of the local
delicacies, you can join an optional excursion covering the port wine route and Pinhão. Later, return to the ship and get ready for a special gala dinner this evening.
Day Six Cruise from Pinhão to Porto and included Lamego excursion
Have breakfast, disembark the ship, and join your guide for an included tour of the small and walkable Portuguese city of Lamego. After you’ve explored, you can return to the ship for a rest as the ship cruises through the Douro Valley. Tonight, a Fado-themed evening of entertainment will follow dinner.
Day Seven Cruise to Porto and included Guimarães excursion
The ship will arrive back in Porto after you’ve had breakfast, and you can choose to disembark and explore further. In the afternoon, a visit to Guimarães will showcase this university town. Return to the ship in Porto for a final evening of dinner and traditional folk entertainment.
Day Eight Fly back to the UK
Before disembarking, enjoy your last breakfast and begin your journey home.
What’s included
• Seven nights’ all-inclusive accommodation on board MS Infante Don Henrique or MS Vasco de Gama
• Return flights to Porto
• Seven breakfasts, six lunches, seven dinners, and unlimited service on drinks (excluding premium labels)
• Welcome cocktail
• Gala dinner and evening
• All mandatory local taxes and charges (including port fees)
• Complimentary Wi-Fi on board your ship
• Headsets are included for excursions
• Guided tour of Lamego
• Guimarães excursion
• Comfortable coach travel and transfers throughout
• Fully escorted by a friendly, experienced tour manager, and the services of a multilingual crew (French and English-speaking as standard) on your river cruise
Cruise highlights
• Cruise through the scenic Douro Valley
• Explore Porto, Portugal’s second-largest city
• Discover the charming riverside towns of Régua and Pinhão
• Visit Salamanca, Spain, with its UNESCOlisted old town
• Experience Lamego and the Sanctuary of Nossa Senhora dos Remédios
• Walk through Guimarães, the ‘birthplace of Portugal’ on an included excursion
The Guadalquivir, Spain’s only navigable river, cuts a path through enchanting Andalucía and is dotted with hundreds of pretty, rural towns and exquisite Moorish centres.
8-day river cruise from £2,455
Moorish treasures, all-inclusive service, and a series of truly memorable excursions showcase the best of Andalucía on this eight-day sailing.
Departure dates 2027 Apr, Jun & Jul
Fly from these airports. Prices from
• Belfast International
• East Midlands
• Heathrow
£2,455 • Birmingham
£2,695
£2,729 • Gatwick
£2,555 • Glasgow
£2,779
£2,755 • Leeds Bradford £2,659 • Liverpool
• Manchester
£2,639 • Newcastle
£2,749 • Stansted
On board
MS La Belle de Cadix
Cabin Category
£2,659
£2,565
Meals included 20 meals Excursions 8 excursions
For the full day by day cruise itinerary, highlights and room information, please scan the QR code.
Day One Fly to Seville
Travel to southern Spain this morning, where you’ll be greeted by your friendly local tour manager. In the early evening, head down to the Guadalquivir waterfront to board your premium CroisiEurope ship, MS La Belle de Cadix, and enjoy a welcome cocktail as you’re introduced to the crew.
Day Two Sail to Córdoba
Wake up in Seville this morning and, after breakfast on board the ship, travel by coach for an included excursion to Córdoba, a former capital of the Islamic world. Upon arrival, you’ll join an expert local guide for a tour of the UNESCO -listed Mosque-Cathedral, which tells the tale of Córdoba’s cosmopolitan history. This afternoon, return to MS La Belle de Cadix for dinner and an overnight stay on the Guadalquivir.
Day Three Sail to Cadiz
The lively birthplace of the flamenco, elegant Seville, is yours to explore today, and you’ll join a local guide for a tour after breakfast. This afternoon, return to the ship for a sailing south along the Guadalquivir and follow Spain’s south coast to colourful Cadiz. Moor in the city later this evening and enjoy an orientation tour by night before heading back for dinner.
Day Four Sail to Jerez and El Puerto de Santa Maria
Once you’ve had breakfast, you’ll board a coach transfer to wine-making Jerez de la Frontera. Later, you’ll walk to Jerez Cathedral, a masterpiece of Gothic, Baroque and Neoclassical architecture, before heading back to Cadiz by coach. This afternoon, after lunch, you’ll see some of the most impressive spots from the previous evening in the daylight on today’s second included excursion. Back on board the ship this evening, you’ll embrace Andalucía’s traditional art forms with a live flamenco performance.
Day Five Sail to Isla Minima
Wake up this morning in El Puerto de Santa Maria and head out on foot for a tour of the famous Osborne Bodega, one of the region’s oldest wineries, after breakfast. This afternoon, you’ll continue your Andalusian exploration with a stop at an authentic hacienda, a type of ranch which once made up the heart of Spain’s rural communities. Later, you’ll enjoy a gala dinner
with live entertainment before sailing back up the Guadalquivir to Isla Minima.
Day Six Sail to Seville
Today’s included excursion will showcase Granada’s magnificent Moorish landmarks, starting with a visit to La Alhambra. Head down into the city at noon and enjoy lunch at a local restaurant, before heading out under your own steam in the popular Albaicín district. Drive back to Seville this evening and settle in for dinner.
Day Seven Included Wharf of the Caravels excursion and afternoon at leisure
Have breakfast onboard and join your tour manager ashore for a visit to the historic Wharf of the Caravels. Later this afternoon, you’ll be free to explore Seville at your own pace ahead of a final night onboard the ship.
Day Eight Return to the UK
There’s time for one more breakfast on board MS La Belle de Cadix this morning and, after, you’ll disembark and transfer to the airport for your return flight.
What’s included
• Seven nights’ all-inclusive accommodation on board MS La Belle de Cadix
• Return flights to Seville
• Seven breakfasts, six lunches and seven dinners with unlimited drinks service (excluding premium labels)
• Welcome cocktail
• Gala dinner and evening
• All mandatory local taxes and charges (including port fees)
• Complimentary Wi-Fi on board your ship
• Headsets are included for excursions
• Excursion to Cordoba
• Guided tour of Seville
• Alcazar and Cathedral visit in Jerez
• Night walk in Cadiz
• Excursion to Osborne Winery
• Visit to an Andalusian hacienda
• Tour of Granada
• Excursion to the Wharf of Caravels
• Comfortable air-conditioned coach travel and transfers throughout
• Fully escorted by a friendly, experienced tour manager, and the services of a multilingual crew (French and English-speaking as standard) on your river cruise
Cruise highlights
• Take in elegant Córdoba and its landmarks
• Discover the highlights of Seville
• Explore Cadiz and Jerez de la Frontera
• Immerse yourself in Andalucía’s rural traditions with visits to the Osborne Bodega
• Soak up views of Granada from the walls of La Alhambra
France’s second-longest river stretches across the country’s north and encompasses a plethora of charming towns and villages, as well as its glittering capital city.
8-day river cruise from £2,385
Soak up the romance in France’s most picturesque riverside towns with an allinclusive cruise along the winding Seine.
Belgium
Les Andelys La Roche-Guyon
Paris
France
Departure dates 2027 Apr, Jun & Sep
Fly from these airports. Prices from
• Aberdeen
£2,569 • Belfast City George Best £2,569
• Birmingham
£2,385 • Bristol £2,449 • Edinburgh £2,589
• Glasgow
£2,385 • Heathrow £2,415 • Inverness £2,569
• Manchester
£2,435 • Newcastle £2,489
On board
MS Seine Princess Meals included 20 meals Excursions 3 excursions
Cabin Category
£2,385
£2,624 On request
For the full day by day cruise itinerary, highlights and room information, please scan the QR code.
Day One Board MS Seine Princess in Paris
Start your holiday with a flight to Paris, where you’ll be met by your friendly local tour manager and escorted to your ship, MS Seine Princess.
Day Two Day in Paris
Wake up to views of Paris at sunrise and have breakfast on the ship, before heading into the city by coach for an included panoramic tour. Later this afternoon, head back to the riverside and reboard the ship for dinner onboard and the next leg of your French sailing.
Day Three Sail from Paris to La Roche-Guyon and Giverny
Enjoy a leisurely breakfast this morning as MS Seine Princess continues north past a handful of charming rural villages. You can then spend however you see fit, perhaps making the most of the ship’s amenities or exploring the life and work of Claude Monet, the world’s most famous impressionist painter, on an optional excursion. This afternoon, reboard the ship at Vernon and enjoy the rest of the day at leisure before continuing overnight to Honfleur.
Day Four Sail from La Roche-Guyon to Honfleur
This morning will be spent cruising up the Seine Estuary to the coastal Honfleur, a pretty artists’ haven in the heart of Normandy. After enjoying breakfast on board, you’ll be free to step ashore for some self-guided exploration or soak up the views from the ship’s sun deck. If you’d like, you can also enhance your experience with an optional tour of the Calvados region’s idyllic Côte Fleurie. This evening, rejoin your fellow guests on the MS Seine Princess for dinner.
Day Five Included walking tour of Honfleur and optional excursions
After breakfast, join your tour manager for a walk around Honfleur’s enchanting Impressionist landmarks. Soak up the town’s charming medieval architecture in the Vieux Bassin, a 17th-century harbour area looking out over the English Channel, where you’ll find a captivating sprawl of cobbled streets, quaint cafés and sea-view restaurants. Continue to France’s oldest wooden church, St. Catherine’s Church, which became a listed building in 1879, before finishing the morning’s tour at pretty St. Leonard’s Church, which was fully
rebuilt after the Hundred Years’ War. You’ll then have the rest of the day at leisure and can enhance your time on the Seine with a number of memorable optional excursions. In the afternoon, you can choose to venture across the Alabaster Coast, a breathtaking natural heritage site, or delve into Normandy’s wartime history. This evening, return to the ship for dinner and more time at leisure.
Day Six Included walking tour of Rouen
Once you’ve had breakfast this morning, and after MS Seine Princess arrives in charming Rouen, head out on foot for a guided walking tour of this exquisite medieval city. Return to the ship this evening and spend your penultimate night on board however you see fit.
Day Seven Day at leisure with optional excursion to Chateau Gaillard and Chateau de Martainville
It’s the final day of your cruise, and after breakfast on the ship, you’ll have the rest of the day to spend as you see fit. MS Seine Princess will dock in Les Andelys, where you’ll be free to explore under your own steam or join an optional tour to either Château Gaillard or Château de Martainville. Reconvene on board the ship this evening for a special gala dinner.
Day Eight Dock in Paris and return to the UK As the sun rises this morning, enjoy a final breakfast and disembark in Paris.
What’s included
• Seven nights’ all-inclusive accommodation on board MS Seine Princess
• Return flights to Paris
• Seven breakfasts, six lunches, seven dinners and unlimited service on drinks (excluding premium labels)
• Welcome cocktail
• Gala dinner and evening
• All mandatory local taxes and charges (including port fees)
• Panoramic coach tour of Paris
• Guided walking tour in Honfleur
• Excursion to Rouen
• Stops in La Roche-Guyon and Les Andelys
• Complimentary Wi-Fi on board your ship
• Comfortable coach travel and transfers throughout
• Fully escorted by a friendly, experienced tour manager, and the services of a multilingual crew (French and English-speaking as standard) on your river cruise
• Enjoy a panoramic tour of Paris’ most famous landmarks
• Discover pretty Honfleur, an artists’ haven on an included walking tour
• Explore medieval Rouen on a guided walking tour
Beginning its life as meltwater from the Rhône Glacier in the Swiss Alps, the Rhone flows into Lake Geneva and on into France’s beautiful Burgundy and Provence.
8-day river cruise from £2,449
Glide past vineyards, Roman monuments and storybook towns on a leisurely journey through the heart of southern France.
Departure dates 2027 Jun & Sep
Fly from these airports. Prices from
• Aberdeen
£2,869 • Birmingham
• Edinburgh
£2,959 • Gatwick
• Humberside
• Newcastle
On board
£2,869 • Bristol
£2,449 • Glasgow
£2,899
£2,699
£2,745 • Manchester
£2,865
£2,935 • Norwich
£2,845
MS Rhône Princess Meals included 20 meals Excursions 4 excursions
Cabin Category
£2,449
For the full day by day cruise itinerary, highlights and room information, please scan the QR code.
Day One Fly to Lyon
Arrive at Lyon airport, where you’ll be met by your tour manager and transferred to your ship. This evening, board the ship, and after settling into the cabin, meet the crew with a welcome cocktail before dinner and entertainment.
Day Two Cruise from Lyon to Mâcon and included tour of Lyon
Enjoy your first breakfast on the water before joining a guided tour of Lyon to discover its famous traboules, types of passageways that are typical of the city. There will be some free time to wander around the charming Saint Jean district with its medieval and Renaissance architecture, cobblestone streets and riverside cafés. Later, return to the ship for lunch and an afternoon of relaxation as you continue cruising to Mâcon. This evening, a night of dinner and dancing awaits.
Day Three Cruise from Mâcon to Vienne
After breakfast, you can relax this morning or join an optional excursion to Cluny to see Cluny Abbey in the Burgundy countryside. For more than 200 years, it was the largest church in the world until the construction of St. Peter’s Basilica in Rome. Return to the ship, where you’ll spend the afternoon cruising to Vienne, an ideal time to relax on the sundeck. This evening, there will be dinner and entertainment before docking in Vienne.
Day Four Cruise from Vienne to Avignon and included tour of Vienne
Once you’ve had breakfast, leave the ship and join a walking tour of Vienne. This town was an important Roman city more than 2,000 years ago and later became a major religious and cultural centre in medieval France. Return to the ship this afternoon and spend the day cruising to Avignon. Dinner and an evening of entertainment await tonight.
Day Five Cruise from Avignon tour to Arles and included Avignon
Following breakfast, join a tour covering the old town of Avignon, built within well-preserved city walls. Later, return to the ship before it cruises to Arles, where you can spend the afternoon relaxing or join one more optional excursion. Choose to explore Camargue National Park, an expanse of rivers, marshes, and salt and rice
fields. Travel back to the ship in the evening for dinner and traditional Provençal entertainment.
Day Six Cruise from Arles to Viviers and included tour of Viviers
Today, after breakfast, you can enjoy a leisurely morning or join an optional excursion. You’ll depart by foot to Arles, a UNESCO World Heritage Site, famed for its vast assortment of Roman architectural highlights. Later, travel by coach to the nearby town of Tarascon, where you’ll visit an olive estate. Return to the ship in the afternoon and then continue cruising to the village of Viviers. Once you’ve arrived in Viviers in the evening, you’ll leave the ship for a walking tour encompassing the medieval streets, stone houses and France’s smallest cathedral, Cathédrale Saint-Vincent de Viviers. The excursion will conclude with a stop at a scenic viewpoint, Belvédère.
Day Seven Cruise from Vivier to Tournon and Lyon
After breakfast, the ship will cruise towards riverside town of Tournon. If you’d like to do some exploring, join an optional excursion to walk around with a local guide. Your final evening will feature a special gala dinner as you cruise back to Lyon during the night.
Day Eight Fly back to the UK
This morning, have your final breakfast before disembarking and travelling to Lyon airport for your flight home.
What’s included
• Seven nights’ all-inclusive accommodation on board MS Rhône Princess
• Return flights to Lyon
• Seven breakfasts, six lunches, seven dinners, and unlimited service on drinks (excluding premium labels)
• Welcome cocktail
• Gala dinner and evening
• All mandatory local taxes and charges (including port fees)
• Complimentary Wi-Fi on board your ship
• Headsets are included for excursions
• Guided tour of Lyon
• Guided tour of Vienne
• Tour of Avignon with visit to Pope’s Palace
• Guided tour of Viviers
• Comfortable coach travel and transfers throughout
• Fully escorted by a friendly, experienced tour manager, and the services of a multilingual crew (French and English-speaking as standard) on your river cruise Cruise highlights
• Explore the highlights of Lyon
• Take an optional excursion to Cluny Abbey
• Discover Vienne’s Roman heritage
• Tour historic Avignon, visiting the grand Palais des Papes
• Venture into the Camargue on an optional excursion
Whether you’re drawn by the romance of the Middle Rhine, the grandeur of Cologne’s cathedral, the elegance of Strasbourg or the magic of a German Christmas market, the Rhine is unmatched.
8-day river cruise from £2,559
The medieval treasures of four countries, and pretty riverside landscapes await.
Departure dates 2027 Apr to Jun & Sep
Fly from these airports. Prices from
• Aberdeen
£2,675 • Belfast City George Best
£2,725
• Birmingham £2,589 • Bristol £2,679 • Cardiff £2,675
• Edinburgh £2,635 • Glasgow £2,675 • Heathrow £2,559
• Leeds Bradford £2,635 • Manchester £2,675
• Newcastle £2,635 • Norwich £2,589
On board MS Symphonie Meals included 20 meals Excursions 2 excursions
Cabin Category
For the full day by day cruise itinerary, highlights and room information, please scan the QR code.
Day One Fly to Amsterdam
This morning, fly to the canal-lined Dutch capital, Amsterdam, for the start of your Rhine holiday. This evening, transfer to the ship and be welcomed on board MS Symphonie by your friendly crew.
Day Two Day in Amsterdam
Your first full day on the Rhine will be at leisure and, once you’ve had breakfast, you’ll be free to spend it as you see fit.
Day Three Sail to Nijmegen
Wake up in the Netherlands’ oldest city today and get ready for another full day under your own steam with breakfast on MS Symphonie. Alternatively, an optional visit to the Arnhem Open-air Museum will be available. This evening, return to the ship before settling in for dinner and the onward journey into Germany.
Day Four Sail to Cologne and Koblenz
Cologne will be yours to explore after breakfast this morning. Join an expert local guide after disembarking and head first to the city’s magnificent Gothic cathedral, Germany’s most visited landmark. You’ll then have some time to roam the city at your leisure. Continue to the port town of Königswinter and sail up the Rhine to Koblenz. The ship will arrive this evening, and you can enjoy a sunset stroll along the Deutsches Eck.
Day Five Sail to Mainz
Rise early for sunrise views of the magnificent Rhine Valley this morning as your cruise takes you further south to Mainz. Upon arrival, have breakfast on the ship and disembark for another full day at leisure to explore the way you want to. If you’d prefer more guidance, an optional walking tour of the city’s major sights and the Gutenberg Museum will also be available. Start the day at the city’s thousandyear-old cathedral before continuing on foot through the enchanting, cobbled streets of the historic centre and the market square. Your next stop will be the Gutenberg Museum, a grand building dedicated to the Father of Printing, Johannes Gutenberg. Reconvene on the ship later today before turning in for dinner and an overnight sailing to Strasbourg.
Day Six Sail to Strasbourg and Breisach
Enjoy a relaxing morning on the water today with breakfast and opportunities to view the scenic delights of the Rhine as MS Symphonie
continues to Strasbourg, the delightful capital of France’s Alsace region. Mooring in the city later this afternoon, join a local guide for your cruise’s second included excursion and board a canal boat for a sailing along the waterways of the Petite France district and Grand Île. You’ll also visit Strasbourg’s pink-sandstone cathedral. Return to the ship this evening and enjoy a gala dinner on board ahead of an overnight cruise to Breisach.
Day Seven Day at leisure with optional Colmar excursion and sail to Basel
It’s the final full day of your Rhine river cruise, and you’ll have the full day to explore elegant Breisach at your own pace after breakfast. Today’s optional excursion will take you to picturesque Colmar, a nearby town on the edge of the Black Forest, which is renowned for its wine-making houses and romantic ‘Petite Venice’ district. After some time exploring this remarkable Alsatian town, you’ll visit the Unterlinden Museum, showcasing over 7,000 years’ worth of artwork, from the prehistoric paintings to modern masterpieces. This evening, you can enjoy live entertainment and a final buffet dinner.
Day Eight Fly to the UK
Have your final breakfast on board and bid farewell to your hosts before stepping back ashore in Basel for your return flight to the UK.
What’s included
• Seven nights’ all-inclusive accommodation on MS Symphonie (premium)
• Return flights to Amsterdam and from Basel
• Seven breakfasts, six lunches, and seven dinners with unlimited drink service (excluding premium labels)
• Welcome cocktail
• Gala dinner and evening
• All mandatory local taxes and charges (including port fees)
• Guided tour in Cologne
• Canal boat cruise in Strasbourg
• Complimentary Wi-Fi on board your ship
• Comfortable coach travel and transfers throughout
• Fully escorted by a friendly, experienced tour manager, and the services of a multilingual crew (French and English-speaking as standard) on your river cruise
Cruise highlights
• Explore Amsterdam, Nijmegen and Breisach
• Embrace Dutch crafts with an optional visit to the Netherlands Open Air Museum
• Discover the medieval wonders of elegant Cologne on an included excursion
• Stop in Mainz, the wine-growing capital of Germany
• Embrace Strasbourg’s elegant highlights on an included canal cruise
• Discover Colmar, one of the most picturesque towns in Alsace, on an optional excursion
Stretching across 1,770 miles, this river passes through no fewer than 10 countries, originating in Germany’s Black Forest and ending in Eastern Europe’s Black Sea.
8-day river cruise from £2,469
Enjoy all-inclusive service, the wonders of Austria, Slovakia and Hungary, and several riverside towns during this wish-list Danube sailing.
Departure dates 2027 Jun to Oct
Fly from these airports. Prices from
• Aberdeen
• Edinburgh
£2,729 • Birmingham £2,635 • Bristol
£2,739
£2,699 • Glasgow £2,729 • Heathrow £2,629
• Humberside £2,699 • Inverness £2,759 • Manchester £2,535
• Newcastle
• Teesside
£2,699 • Norwich £2,649 • Stansted £2,469
£2,655
On board MS Beethoven Meals included 20 meals Excursions 3 excursions
Cabin Category
On request
For the full day by day cruise itinerary, highlights and room information, please scan the QR code.
Day One Fly to Vienna
Your holiday begins today with a flight to Vienna, where you’ll be welcomed by your friendly local tour manager. This evening, head to the Danube waterfront and board your ship with a welcome cocktail.
Day Two Sail to Dürnstein via Melk
Today, you’ll visit the exquisite town of Melk, crowned by its magnificent Benedictine monastery, on an included excursion. After some time exploring this exquisite landmark, you’ll return to the ship and continue along the idyllic Wachau Valley to Dürnstein. Arriving later this afternoon, you’ll then head back out alongside your tour manager for an introduction to this charming medieval town. Reboard the ship this evening for dinner on the Danube and the onward journey into Slovakia.
Day Three Sail from Bratislava to Kalocsa
Wake up in lively Bratislava, the historic Slovakian capital, this morning and get ready for another memorable day’s exploration. Afterwards, disembark and join your tour manager to discover the city’s major highlights. This afternoon, head back to the ship and set sail eastwards as you settle in for dinner.
Day Four Sail from Kalocsa to Budapest
Enjoy breakfast on board and embrace a day at leisure as you cruise along the ‘blue’ Danube. You can make the most of the ship’s facilities, perhaps taking in the region’s idyllic riverside vistas from the sundeck or stopping for a cocktail or two in the lounge area. Alternatively, you can venture into the Puszta, a vast UNESCO -listed grassland which was seen as the Wild West of Hungary in the 19th century. Later this evening, head back to the ship for your onward journey to Budapest.
Day Five Day in Budapest
Join your tour manager for an included tour of the city’s major sights, starting on the western bank in Buda. After taking in Buda’s eclectic mix of medieval, baroque and gothic architecture, you’ll climb Castle Hill and can marvel at the intricate exteriors of the Royal Palace. This afternoon is at leisure, and you’ll be free to book your own optional excursion at the ship’s reception. If you’d like a more in-depth glimpse into Hungary’s thermal baths, return to Széchenyi Baths and experience their healing waters, saunas, pool and spa facilities for
yourself. You can also visit Budapest’s Market Hall, with opportunities to soak up the scents, sounds and sights of everyday life in the Hungarian capital. This evening, a final optional excursion, showcasing the dances, dress and folklore of Hungary’s earliest cultures, will be available at one of the city’s downtown theatres. Finish the day back on board the ship as it sets sail for Esztergom.
Day Six Sail to Vienna via Esztergom
This morning, you’ll arrive in Esztergom, one of Hungary’s oldest cities. Here, you’ll have a couple of hours to explore under your own steam. Later, continue cruising to Vienna, enjoying a gala dinner as the sun goes down.
Day Seven Day at leisure in Vienna with optional excursions
It’s the final day of your cruise, and once you’ve had breakfast, you’ll be free to spend it the way you want to. If you’d like, you can book an optional half-day tour to the spectacular Schönbrunn Palace. In the evening, one final optional excursion will be available, and you can step back into the time of Emperor Franz Joseph and Empress Sisi with a night at the opera accompanied by a sparkling wine reception.
Day Eight Return to the UK
This morning, after one last breakfast on board your ship, bid your hosts farewell and head back to the airport for the return flight to the UK. What’s included
• Seven nights’ all-inclusive accommodation on board MS Beethoven
• Return flights to Vienna
• Seven breakfasts, six lunches, seven dinners, and unlimited service on drinks (excluding premium labels)
• Welcome cocktail
• Gala dinner and evening
• All mandatory local taxes and charges (including port fees)
• Excursion to Melk
• Guided sightseeing in Bratislava
• Tour of Budapest
• Complimentary Wi-Fi on board your ship
• Comfortable coach travel and transfers throughout
• Fully escorted by a friendly, experienced tour manager, and the services of a multilingual crew (French and English-speaking as standard) on your river cruise
Cruise highlights
• Soak up panoramic vistas as you sail the ‘blue’ Danube and the idyllic Wachau Valley
• Explore Melk with its Benedictine abbey on an included excursion
• Visit Bratislava, one of Europe’s most historic capitals on included excursion
• Take in Hungary’s ‘Wild West’ with an optional tour of the Puszta grassland
• Stop in historic Esztergom and take the city in at your own pace
MIDDLE DECK
MAIN DECK
MAIN DECK
Loudspeaker announcements are made ahead of shore excursions, key events and points of interest along the river. They can be heard on deck and in your cabin, with the volume fully controllable from within your cabin.
Please note: On board, information and warnings are communicated in French and in English. They may also be advertised in another language, depending on the nationality of the passengers on board.
A range of activities and entertainment are provided on board. Before dinner, games and quizzes are hosted by entertainers in the lounge bar. On the sun deck, where you can stroll alone, be with family or friends or sit comfortably in the sun loungers, fitness sessions are organised in the morning. The panoramic lounge bar, the library and the “piano bar” (the latter two are available on some ships only), are refined and furnished with taste. Often, lectures on subjects related to the history and geography of the places visited, are offered in the lounge bar. Some evenings, the dance floor of the lounge bar comes to life with musical evenings, folk groups or singers. The lounge-bar is where on board entertainment is hosted.
Casual, comfortable clothing is recommended during the day. As there are no ironing facilities available on board, it is advisable to bring clothing that travels well and does not crease easily. Clothing should also be suited to the weather, season and destinations visited during the cruise. Lightweight clothing and swimwear are ideal for warmer weather, while a sweater or jacket is recommended for cooler evenings. A waterproof jacket and small umbrella may also be useful. For dinners, cocktails and gala evenings, slightly smarter attire is recommended, although a jacket and tie are not required for gentlemen. When visiting places of worship during excursions, appropriate clothing should be worn out of respect for local customs.
The ships reception team will be available to fulfil your individual requirements (e.g. reservation of tickets for cultural experiences or special excursions, organisation of transfers). They’re available 24 hours for any request.
Please observe the valid customs tariff regulations when importing and exporting goods and foreign currencies.
Daily programmes will be placed in the public areas in the cabins, and will be available on ship board TVs.
On the sun deck, you’ll find deckchairs and a sun canopy. In the interest of all passengers, please don’t reserve deckchairs. Woollen blankets for cooler weather on deck can be found in the in the public area before you reach the sun deck.
Not all ships are suitable for passengers with restricted mobility. Please reach out for advice on the vessels and itineraries best suited to your needs.
The water on board is drinkable. You’ll find a carafe in your cabin which can be refilled in the lounge at the water fountain. This can produce still or sparkling water.
Almost all ports of call are starting points for interesting shore excursions. For more information, please see our website. Please Note: All excursions are subject to minimum and maximum numbers.
In the EU, you can leave the ship as soon as we dock. In non-EU countries, you can only leave the ship after permission is granted by the local authorities. In your own interest, we request that you are back on board no later than 30 minutes before we cast off. The docking times may change at short notice. Please pay attention to announcements and information in the daily programme.
A hairdryer can be found in your cabin.
All of the cruises featured in this brochure are international and may have guests of multiple nationalities on board. All the crew are English speaking.
You can find the planned itinerary in the brochure. The information is subject to change. High and low water, maintenance work and waiting times at locks and bridges due to shipping traffic may result in short-notice changes to the itinerary. In rare cases of extremely high or low water or force majeure, parts of the itinerary may have to be completed by bus or train and in individual cases, overnight stays in hotels may be necessary.
This card is your cabin card. Please always carry your key with you. In case of loss, please notify the reception immediately.
The on-board currency is Euros. During the cruise, you can use your on-board account on the ship, and this also acts as your cabin’s key card. At the end of the cruise, you can pay your final bill either in cash, debit card or with the following credit cards: American Express, MasterCard or Visa.
Only Euros are accepted on board the ships; Sterling, US dollars and other currencies cannot be used. Traveller’s cheques are also not accepted, and cash exchange facilities are not available on board. It is recommended to arrive with Euros already prepared, or to withdraw cash from an ATM before boarding. You may also wish to notify their bank or credit card provider of their travel plans to avoid any issues using cards abroad.
Whether you’ve booked a cruise holiday with us or you’re trying to decide where to visit next, we’ve put together some essential information to help you before you travel. If you have any further questions, please don’t hesitate to get in touch, and we’ll be happy to assist.
In some towns, it’s usual for the port authorities to assign several ships the same mooring area due to the large volume of shipping traffic. In such cases, the ships are moored next to each other and you may not be able to see out of your cabin properly and you may need to exit across other vessels whilst going ashore. Boarding and check-in on the ship is indicated on your boarding pass provided in your final travel documents. If you arrive earlier in the day, you can generally leave most of your luggage on board our ships. If arriving as part of one of our groups, Newmarket Holidays will also inform our ships that you will be arriving earlier, when booking. At the end of the cruise, the landing is usually scheduled for 9:00 am for all passengers. If your flight is later in the day, you will generally be able to store luggage on the ship followed by free time, prior to your scheduled flight home.
Guests can expect selected soft and alcoholic drinks all day (including beer, wine, selected spirits, cocktails, soft drinks, water, speciality teas and coffee), daily snacks in the lounge, a delicious and well-balanced breakfast station, waiter served, daily changing, al a carte lunch and dinner. Many cruises also include seasonal extras such as sandwiches or a midnight snack. All-inclusive starts at check-in (this is usually 17:00) and ends at 9am on the last day. Outside of these hours specialty drinks may be chargeable.
Pets are not allowed on board the ship.
On the rivers of southern Europe, our boats are equipped with a removable or integrated swimming pool during the summer months. You can find bath towels in your cabin and in the public areas before reaching the sun deck.
The reception is open 24 hours a day.
Breakfast will be buffet style with a selection of hot and cold choices. Lunches and Dinner are al a carte and will be served with a daily changing menu. Please inform us at the time of your booking whether you require a special diet or suffer from allergies. Our cook will offer you a fully adapted and tasty menu. Mealtimes can be found in the daily programme.
You’ll need a full 10-year British passport (valid for a further six months on return to the UK). The Passport Office may be contacted on 0300 222 0000. British Citizens don’t generally require a visa to enter Europe for short visits although please refer to the detailed information on our website with regard to changes made following the UK’s exit from the European Union (EU). Citizens of other countries should contact the embassy of the country they’re travelling to for clarification. Newmarket Holidays cannot accept responsibility for entry or travel being refused due to the failure on the part of any customer to produce correct documentation.
In order to advise you of any accessibility issues, it’s essential that you let us have details of any special requests you may have at the time of booking. These holidays may be unsuitable for passengers who’re totally confined to a wheelchair, and may not be suitable for passengers with restricted mobility. Collapsible wheelchairs are most suitable but can only be used for shore use and must
Alain Bohn, head of CroisiEurope’s chefs, imagines, concocts and manages the menus served on board our ships. Menus are prepared in the pure tradition of French gastronomy. In 2013 he joined the famous associations of ‘Master Chefs of France’ and ‘Chaîne des Rôtisseurs’ an international gastronomic society. On certain cruises, specifically gastronomic or oenological, CroisiEurope is associated or partnered with Michelin starred chefs such as the late Paul Bocuse, Marc Haeberlin or Emile Jung.
You’ll find a safe installed in your cabin’s wardrobe, where you can store your personal valuables.
Make sure you pay attention to the safety notices and announcements or safety videos.
Here you’ll find a selection from our exclusive CroisiEurope collection: cosmetics, everyday commodities and souvenirs. The opening hours can be found in the daily programme.
Smoking is only permitted on the outdoor deck. Please don’t throw any cigarette butts overboard, but instead dispose of them in the containers provided. Throughout the entire indoor area and in the cabins, smoking is strictly prohibited.
The on-board voltage is 220 V/50 Hz. A dual voltage 220/110 V socket for electrically operated razors and toothbrushes can be found in the bathroom. It’s not suitable for other electrical appliances. In the cabin, there are also several other sockets (220 V) that can be used, but please note they take European two-pin plugs, so you’ll need to bring an adaptor.
If you’re following a special diet, please contact your restaurant chef at the start of your trip. Please notify us of any food allergies/intolerances prior to the start of your trip.
When passing under low bridges, depending on the water level, you may sometimes be required to leave the sun deck for safety reasons. Please pay attention to the crew announcements and the information signs.
be stored in your cabin. Electric mobility scooters aren’t permitted. If you have suffered from a serious medical condition recently, then you should consult with your doctor about your fitness to travel. No inoculations are required for travel within Europe, and standards of healthcare are good or excellent at all our destinations.
Travel insurance can play an essential part in ensuring you enjoy peace of mind during your holiday, and appropriate cover is recommended on a Newmarket Holidays’ cruise abroad. You don’t need to purchase your travel insurance from us, but we do offer good value, comprehensive travel insurance - please call for details.
Approximately 7-14 days prior to departure, you’ll receive your final itinerary and joining instructions, provided all payments have been made. These will include details of your flights, rail timings and ship embarkation point, and will tell you anything else you need to know before you travel.
We endeavour to comply with any special requests you may have by passing them through to the ship, however,
Tipping practices vary widely between countries and cultures. At CroisiEurope, tips are discretionary, they are distributed equally among all crew members. This gesture from our passengers reflects their appreciation for the quality of service and attention they have received throughout their cruise, at every level. How much should I tip
A tip of €5 to €10 per person per day is a common guideline, but each passenger is, of course, free to give any amount they feel appropriate. For your convenience, an envelope will be placed in your cabin on your final evening aboard. You can leave it in the designated box at the reception desk when you disembark.
The TV reception is via satellite. While passing through locks and on certain parts of the journey, you may experience interference with reception. There are some international channels available.
You can program wake-up calls into your cabin telephone. You’ll find instructions in your cabin on arrival. Alternatively, reception will also be happy to give you a wake-up call.
All the CroisiEurope fleet are equipped with free Wi-Fi for passengers. This Internet connection is available in all lounges, bars, and receptions. Connection may be limited within your cabin. The Wi-Fi is free to use. For passengers who do not have computer equipment, each ship is equipped with a tablet which can be lent to them as/when needed.
we cannot guarantee that all such requests will be met, since they may be outside our control. Please note that we guarantee your cabin type as booked, and will do our best to accommodate cabin requests, but cannot guarantee a particular cabin.
One piece of airline hold luggage per person is included in the price. Weight and dimension limits will apply and vary between airlines. We’ll send you up-todate information about your hold and hand baggage allowance just prior to your departure. Keep your passport, important documents and medication in your hand luggage. Please note that non-rigid suitcases are easier to store within your cabin space.
All public areas of the ship are air-conditioned. Your cabin temperature can be individually adjusted. When you open the balcony door, the air circulation unit is automatically switched off.
To make sure everything is crystal clear, we’ve put together these simple Booking Conditions, which set out what you can expect from us, and what we ask of you, all in line with the Package Travel and Linked Travel Arrangements Regulations 2018. If anything is unclear, please feel free to contact us. Our team are always willing to help.
Your key rights under the package travel and linked travel arrangements regulations 2018
The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018.
Therefore, you will benefit from all rights applying to packages. Newmarket Holidays Limited will be fully responsible for the proper performance of the package as a whole.
Additionally, as required by law, Newmarket Holidays Limited has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that we become insolvent. For flight-inclusive packages, this protection is provided under our Air Travel Organiser’s Licence (ATOL number 2325), issued by the Civil Aviation Authority. For packages that do not include flights arranged by us, protection is provided by the Association of Bonded Travel Organisers Trust Limited (ABTOT, membership number 5509).
You may contact the CAA (Civil Aviation Authority, Aviation House, Beehive Ringroad, Crawley, West Sussex, RH6 0YR; tel: 0333 103 6350) or ABTOT (tel: 01702 811397) if services are denied because of our insolvency.
1. Your booking
How your booking becomes a contract
Once we’ve accepted your booking and sent a Confirmation Invoice to the lead customer (the “lead name”), a legally binding contract is formed between Newmarket Holidays Limited (“we/us/our”) and everyone named on the booking (“you/your”). Your invoice will be sent to the lead name or, if you booked through a travel agent, to your agent.
The lead name’s role
By making a booking, the lead name confirms they have the authority to agree to these conditions on behalf of all travelling party members included on the same reference number, and that everyone in the party is aware of and agrees to them. The lead name is also responsible for ensuring all personal details provided are accurate, and for making sure all party members meet any entry requirements, including visas, vaccinations, and valid passports.
Please note, we are unable to accept bookings from unaccompanied customers under the age of 18. For bookings of ten or more customers travelling on a single booking reference, all correspondence, payments and instructions will be handled exclusively through the lead name. All payments – including deposit and final balance – must be made by bank transfer only. Individual passengers on a group booking may not make payments or amendments directly.
The law that applies
English law governs your contract and any disputes that arise. Legal proceedings must be brought in the courts of England and Wales, unless you live in Scotland or Northern Ireland, in which case you may bring proceedings in your home country’s courts and may choose to have your contract governed by the law of Scotland or Northern Ireland.
Getting in touch
You’re welcome to contact us by email for any booking queries, including amendment requests: customerservices@newmarketholidays.co.uk
If you booked through a travel agent, please be aware that we’ll deal directly with your agent. Any messages, requests or complaints passed to your agent will be processed by us as soon as we receive them. Please note we’re not responsible for advice given by your travel agent that didn’t originate from us.
How we protect your money
Your money is safe with us, and we want you to feel confident when you book:
• Non-flight bookings: Money paid to one of our authorised travel agents is held on your behalf until your booking is confirmed, then held on our behalf until passed to us.
• Flight-inclusive bookings: Your payments are protected under the Air Travel Trust. In the very unlikely event that we were unable to continue trading; your money would be safeguarded by the Trustees of the Air Travel Trust.
Making payments
Your Booking Confirmation will include an invoice showing deposit paid and final balance due (if not paid at the time of booking). Unless otherwise stated on your Confirmation Invoice, the balance of your holiday price is due not later than 12 weeks before the departure date. All payments (deposit and final balance) must be made by the Lead Name, or through your appointed travel agent. Please make sure your final payment reaches us by the date shown. We’ll send you a reminder, but if we don’t receive full payment by the due date, we may have to treat your booking as cancelled, and cancellation charges will apply (see Section A, Clause 4).
If you book within 90 days of departure, full payment is required at the time of booking.
If you later choose to upgrade your flights, we may ask for an additional deposit at that point.
3. Changes to your booking (by you)
If you’d like to make any changes to your confirmed booking, please let us know as soon as possible. All amendment requests must be submitted in writing by the Lead Name, by email or telephone (confirmed in writing), or through your travel agent. We will always do our best to help. Where a change can be made, the following charges apply:
Change Charge
Name change
Transfer to another date/ holiday (before balance due date)
Transfer to another date/ holiday (after balance due date)
Part cancellation of one or more customers
4. Cancellation (by you)
£50 per person + any supplier costs
£75 per person + any supplier costs
Cancellation charges will apply + costs of new booking.
Cancellation charges apply (see 4 below)
If you need to cancel your booking for any reason, please let us know as soon as possible. All cancellation requests must be submitted in writing by the Lead Name, by email (customerservices@newmarketholidays.co.uk) or telephone (security questions will be asked and you will need to follow up by email), or through your travel agent.
Please note that if a cancellation results in one person travelling alone or no longer sharing a cabin, a single cabin supplement will be payable (this is separate from any cancellation charge).
The cancellation charge depends on how much notice you give:
Notice period before departure
Cancellation charge
Balance Due Date - 56 days before departure 35% or deposit paid if greater than 35%
55 – 49 days before departure 50%
48 – 35 days before departure
34 – 16 days before departure
15 days or less (including departure date)
On receipt of your cancellation, we will provide you with a Cancellation Invoice, showing the charge. If your reason for cancelling is covered by your travel insurance, you may be able to reclaim these charges (less any excess) from your insurer. You’ll need to pay the charges to us first and then claim them back.
5. Your travel conditions
Where your holiday includes travel by air, sea, rail, river or coach, the terms and conditions of the relevant
carrier or cruise operator will apply. These typically limit the carrier’s liability in line with applicable international conventions and regulations. Any claim for compensation for flight disruption under the relevant air passengers’ rights regulations should be made directly to the airline. As your tour operator, we are happy to provide you with the information you need to make such a claim. If anyone in your party is refused boarding or entry to a destination by a transport operator, cruise company or government authority, including where a medical condition or disability hasn’t been disclosed to us in time, we will always provide appropriate assistance with finding alternative arrangements and relevant contact information, but we may be limited in what we can do, and for the avoidance of doubt, cancellation penalties will apply.
Where transport operators, taxing authorities or exchange-rate movements result in changes to the costs of providing your holiday that fall within Section B, Clause 2 (Price of Your Holiday), we may revise the price strictly in accordance with that clause and never within 20 days of departure.
1. Our Confirmation of your booking
We’ll send your Confirmation Invoice within 24 hours of receiving your booking and deposit. This is our contract with you. Please check it carefully straight away; if anything looks incorrect, including all customer names and spellings, please contact us immediately. It is essential that all names match passport details exactly. We regret we can’t accept liability for inaccuracies not reported to us within 10 days of issue (or 5 days for Departure Documents), and charges may apply to rectify. This timeframe does not affect any statutory rights you may have to challenge errors arising through no fault of your own.
2. The price of your holiday
Once the price of your holiday has been confirmed at the time of booking, we will only increase it in the limited circumstances described below.
(a) When we may change the price. After your booking is confirmed, we may increase or decrease the price of your holiday only to reflect changes in the following costs:
(i) the cost of transporting you, including the cost of fuel or other power sources;
(ii) taxes, fees or charges for services such as tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports, imposed by a third party not directly involved in performing your holiday; or
(ii) the exchange rates relevant to your holiday.
(b) How we calculate the change. Any price increase or decrease will correspond exactly to the change in the relevant cost. For example, if an airline notifies us that the fuel surcharge on your flights has increased by £30 per person, we will pass on a surcharge of £30 per person (less any amount we absorb under paragraph (c) below). We will provide you with a clear explanation of the increase and a breakdown of how it has been calculated.
(c) What we absorb. We will absorb, and you will not be charged for, any increase in the costs referred to in paragraph (a) above that is equivalent to 2% of the total price of your holiday (excluding any amendment charges and insurance premiums). Only amounts above this 2% threshold will be surcharged to you.
(d) When we will tell you. We will notify you of any price increase clearly and in writing (by email or letter) no later than 20 days before the start of your holiday. We will not increase the price of your holiday within 20 days of departure.
(e) If the increase is more than 8% of the total holiday price. If the total price increase (after the 2% absorption in paragraph (c) above) amounts to more than 8% of the total price of your holiday, we will notify you and offer you the following options:
(i) accept the price increase and continue with your holiday as booked;
(ii) accept a substitute holiday of equivalent or higher quality, where we can offer one (if the substitute is of lower quality, you will receive an appropriate price reduction); or
(iii) cancel your holiday and receive a full refund of all payments you have made to us, which we will pay within 14 days of cancellation.
We will give you a reasonable period in which to make your choice. If you do not respond within the time we specify, we will contact you again. If we do not hear from you after our second notification, we may treat your booking as cancelled and refund you in full.
(f) Compensation. If you choose to cancel under paragraph (e)(iii) above, you may also be entitled to compensation, depending on the circumstances. Compensation is not payable where the price increase results from unavoidable and extraordinary circumstances (see Section B, Clause 6).
3. Pricing errors
We take care to make sure all advertised and quoted prices are accurate, but errors can occasionally occur. If we discover a pricing error after issuing your Confirmation Invoice, we will tell you as soon as possible and offer you the choice to (a) proceed at the correct price, or (b) cancel and receive a full refund of all payments made to us. Where the error was obvious — for example, where the quoted price was so low that you could reasonably have known it was a mistake — we will not be able to honour the booking at the incorrect price.
4. Data protection
To process your booking, we’ll collect personal data for everyone named on it. This data may be shared with suppliers and third parties as necessary to fulfil your holiday arrangements and comply with applicable law. For full details on how we use and protect your data, please visit:
www.newmarketholidays.co.uk/privacy
5. Changes and cancellation by us
We plan our holidays many months in advance, so occasionally changes are unavoidable. We’ll always let you know as soon as we possibly can. Most changes are minor and we must reserve the right to make these alterations due to many variable components of your package holiday which can be subject to changes beyond our control.
Minor changes include, but are not limited to:
Flight time changes of less than 12 hours
Change of airline or aircraft type
• Change from direct to indirect flight
• Change of carrier routing, including introduction of a transit stop, where total journey time increases by less than 12 hours
• Change of departure airport to an airport within 70 miles of the original departure airport
• Change of accommodation or cabin to same or higher standard in the same area
Substitution of individual accommodation, ground transport operators, cruise operators, or local suppliers with alternatives of equivalent or higher standard within the same destination area
• Reordering of itinerary elements, substitution of individual excursions or activities, or changes to scheduled ports of call where the overall cruise content and duration are preserved
• Withdrawal of a cruise or hotel facility that is beyond our control
Cancellation of an optional excursion No compensation is payable in these circumstances.
Significant changes include, but are not limited to:
• Flight changes of more than 12 hours
• Change of cabin category to a lower standard than that booked
• Change of the entire cruise itinerary which affects all the advertised ports of call
Hotel downgrade (where hotel accommodation forms part of your arrangements)
If we need to make a significant change, we’ll offer you the choice to:
Accept the revised arrangements (with a refund if the price is lower)
• Transfer to another available holiday at the current price, without charges
• Cancel with a full refund, which we will process within 14 days
In cases of significant changes, we will do our best to minimise the impact to your cruise.
Where a significant change is necessary and arises from circumstances within our direct control, you may be entitled to a price reduction and/or compensation, having regard to the nature and timing of the change and
any inconvenience caused. Where a significant change is caused by unavoidable and extraordinary circumstances (see Section B, Clause 6), no compensation will be payable. In all other cases involving a significant change, your entitlement to compensation will be assessed having regard to the nature and timing of the change. Minimum numbers
Some group holidays (including River Cruises) require a minimum number of bookings to operate. If this isn’t achieved, we reserve the right to cancel your booking but will notify you as soon as possible no later than the balance due date and we will always offer you an alternative.
6. Unavoidable & extraordinary circumstances
These are situations beyond our control whose consequences could not have been avoided even with all reasonable measures in place. Examples include but are not limited to:
• War, civil unrest, terrorism or industrial action (actual or threatened)
• Natural disasters, severe weather, floods, volcanic activity
Serious illness outbreaks at your destination
• Airport or airspace closures or flight restrictions
• Epidemics or pandemics
• Geopolitical events, regime sanctions, restrictions imposed by governmental or regulatory authorities, or the actions of third-party governments affecting airspace, transit routes or the provision of services by carriers, cruise operators or suppliers, whether or not at or near your holiday destination
• Significant and unforeseeable increases in the cost of, or withdrawal of, services by transport operators, cruise operators, accommodation providers, or ground operators resulting from any of the above circumstances Exceptionally high or low water levels on rivers which prevent or significantly restrict the safe navigation of cruise vessels
If such circumstances significantly affect your holiday before departure, you may be entitled to cancel and receive a full refund. However, please note that UK Government Foreign, Commonwealth & Development Office (FCDO) travel advisories don’t automatically mean we’re unable to perform your holiday. They may affect your ability to travel rather than ours to deliver. We cannot pay compensation or meet costs arising from these circumstances. We will always do our best to ensure that your holiday is minimally impacted by working around affected areas, carriers or routes. A general FCDO advisory covering a broader region or country does not automatically entitle you to cancel without cancellation charges where your specific holiday destination, routing, and accommodation remain unaffected by the circumstances giving rise to that advisory. We will assess each situation individually and notify you promptly of our determination.
7. Our complaints procedure
We welcome feedback and take complaints very seriously. We really hope that you won’t need this section, but just in case you do, we are pleased to advise that Newmarket Holidays Ltd is a proud member of ABTA (membership number V7812). ABTA’s Code of Conduct requires us to maintain high service standards, and we offer access to ABTA’s Alternative Dispute Resolution (ADR) scheme and ABTA Arbitration if needed.
Whilst you’re on your cruise, if something isn’t quite right, please tell your Newmarket Holidays Tour Manager or the ship’s reception team, or the relevant hotel or supplier, straight away. You can also email our team on holidayhelp@newmarketholidays.co.uk. The sooner we know, the sooner we can try to resolve the issue. Any verbal complaints should also be put in writing to your Tour Manager or the ship’s reception team as soon as possible. If you don’t report a problem while you’re away, it may affect your ability to claim compensation, as we won’t have had the chance to put things right at the time. If a satisfactory resolution is not reached, please follow up in writing to our Customer Experience team at customerexperience@newmarketholidays.co.uk within 28 days of getting home. While we encourage early reporting so we can investigate effectively, your statutory rights are not affected by this timeframe. In the unlikely event that we can’t reach an amicable settlement, disputes can be referred to ABTA ADR or ABTA Arbitration, or the courts of England and Wales (or your home country if you’re in Scotland or Northern Ireland).
For more information: www.abta.com
8. Your behaviour
By booking with us, you accept responsibility for any damage or loss you cause. This includes material damage to cabins, hotel rooms, the vessel, transportation (eg coach/minibus) or aircraft. Full payment for any damage must be made directly to the supplier or to us as soon as possible. You may also be liable for any claims subsequently made against Newmarket Holidays.
We reserve the right to end the holiday arrangements of anyone whose extreme behaviour puts the safety or wellbeing of others at risk, causes damage, disrupts travel, or the general enjoyment of others on the cruise or tour. In such cases, we will have no further obligation to provide your holiday arrangements, and no refund will be due. We will, however, provide reasonable assistance to help you arrange your return home, at your own expense.
1. Your holiday
We promise to arrange and provide your holiday with reasonable skill and care. We’ll accept responsibility if your contracted arrangements aren’t provided as agreed, or if you suffer injury, illness or loss due to the failure of our employees, agents or suppliers to exercise reasonable care. To bring a claim, you will need to show us that the loss or damage you have suffered was caused by a failure to provide the contracted service with reasonable skill and care. We will then consider your claim and let you know our position promptly.
We won’t be responsible for issues resulting from:
• Your own actions or omissions
• The actions of a third party unconnected with your holiday that were unforeseeable or unavoidable
• Services that do not form part of our contract (such as independently booked excursions)
Unavoidable and extraordinary circumstances (see Section B, Clause 6)
Limits on compensation:
• For personal injury or death caused by our negligence, there is no upper limit on damages.
For all other claims, the maximum we’ll pay is three times the total holiday cost (excluding insurance and amendment charges), and only where you’ve received no benefit from your holiday at all.
• For claims relating to international travel by air, sea, river or rail, our liability is limited by the relevant international conventions (e.g. Montreal Convention, Athens Convention, COTIF). Strict time limits apply and any proceedings must generally be brought within 2 years of the relevant date.
2. Special requests & medical conditions, disabilities and reduced mobility
• Special requests should be made at the time of booking and confirmed in writing. We’ll do our best to accommodate them, but they can only be guaranteed if confirmed in writing on your Confirmation Invoice.
• Medical conditions, disabilities or reduced mobility must be declared at the time of booking. Please provide full written details so we can assess the suitability of the trip, make reasonable adjustments where possible and provide you with any additional information that you may require to make an informed decision yourself. If you have a requirement that is a condition of your booking, in other words you would not be able to travel without a certain request being fulfilled, we will confirm this on your booking if we are able to accommodate it. In some cases, we may be unable to accept your booking. If you fail to inform us of requirements that we later become aware of, we reserve the right to treat the booking as cancelled.
Important: Please be aware that river cruise vessels do not have lifts, and you must be able to walk up and down stairs unaided. Wheelchairs and mobility scooters are not permitted onboard river cruise vessels. All of our river cruise holidays will require a certain level of mobility and ability to embark and disembark aircraft, coaches, and the vessel itself, including using the vessel’s gangway which may be moored next to or adjoined to another vessel and could be steep. There may also be cases where you have to pass through another vessel to board or disembark.
3. Assistance while you are on holiday
• If you need help during your holiday due to an illness or injury unrelated to your booked arrangements, our Customer Operations team (holidayhelp@ newmarketholidays.co.uk) will provide advice and guidance to assist and support you. If a Newmarket
Holidays Tour Manager is onboard, they will also assist you.
Safety and security: We take this very seriously and keep up to date with FCDO advice at all times. When travelling abroad, please be vigilant and take the same care of your personal safety and belongings as you would at home. For up-to-date travel advice, visit: www.gov.uk/foreign-travel-advice
1. Standards overseas
Local health, safety and quality standards at your destination may differ from UK standards. We require all hotels and cruise operators to comply with local regulations, and we hold our own audits to ensure that these are met. However, we cannot guarantee that they will match British standards.
2. Travel insurance
Travel insurance is a condition of booking with us. Please ensure you have appropriate cover in place at the time of making your booking. Failure to take out a suitable policy immediately means that you could lose your deposit if you’re unable to travel for medical or other insurable reasons. Full cover for medical reasons is also essential when you are overseas.
If you choose not to take out appropriate insurance, you accept responsibility for meeting costs that insurance would otherwise have covered.
Booking details
Please make sure all names match passports exactly — this is essential for flights and insurance. If a name changes between booking and travel (e.g. after a wedding), please let us know as soon as possible. If there’s no time to update the passport, carry your marriage certificate with it.
Delays
If services are delayed both outbound and inbound due to circumstances beyond our control, we’ll keep you fully informed and do our best to help. For extended overnight delays, we’ll endeavour to arrange accommodation where possible.
Special requests
We’ll always do our best to accommodate requests such as specific cabin locations or dietary requirements, but these cannot be guaranteed.
Itinerary
Your final itinerary and departure documents will be sent 7–10 days before departure, once all payments are received. We’ll always aim to operate the itinerary as planned, but occasionally circumstances beyond our control – including river conditions, weather, lock closures or port availability – may require adjustments. The ship’s crew will keep you informed of any changes and provide suitable alternatives wherever possible. The ship’s captain’s primary mission is the safety of passengers on board. Regardless of the ship or the destination, the captain is the sole master on board and may decide at any time to divert the ship or cancel a port of call. The ship’s captain may cancel the cruise or modify the itinerary of the cruise if they judge it appropriate to the interests of passengers and the safety of the vessel.
River cruise plus tour/accommodation
While some River Cruise plus tour/accommodation extensions are accompanied by your Tour Manager, others are hosted by a local representative or expert guide, and some are designed for independent exploration, giving you the freedom to enjoy your surroundings at your own pace.
Group sizes
Our group sizes vary depending on the destination, cruise itinerary and time of year. River cruise vessels have a fixed passenger capacity and may operate with a full ship or a smaller group depending on the departure. You can ask our Holiday Planners for more information based on your chosen cruise.
Flights
All prices are based on economy class travel. We reserve the right to substitute an alternative airline
We’re pleased to work with Holiday Extras to offer fully comprehensive travel insurance. You can find details on our website or ask our team for more information.
3. Financial protection and repatriation
Flight-inclusive holidays: Newmarket Holidays Ltd holds ATOL number 2325. When you purchase an ATOLprotected holiday, you’ll receive an ATOL Certificate listing the protected elements. If we or our suppliers are unable to provide your arrangements due to insolvency, an alternative ATOL holder may step in at no extra cost to you. Non-flight packages: We’re a member of the Association of Bonded Travel Organisers Trust Limited (ABTOT), membership number 5509, which provides financial protection under the Package Travel Regulations 2018. This covers refunds if you haven’t yet travelled, and repatriation if travel was included.
Bookings made outside the UK are only protected by ABTOT when purchased directly from Newmarket Holidays Limited.
If you need assistance abroad due to our financial failure, please call ABTOT’s 24/7 helpline: 01702 811 397
• Full details of the Package Travel Regulations 2018: https://www.legislation.gov.uk/uksi/2018/634
More about ABTOT: https://www.abtot.com/
4. Passport, visa, immigration and health requirements
Meeting passport, visa and entry requirements is your sole responsibility. Please check requirements with the
or aircraft if needed. Cabin upgrades on long-haul flights must be requested before the balance due date. Ryanair passengers must check in online or face airport check-in fees.
Flight timings
Timings given at booking are based on schedules available at that time and may change. Final timings will be confirmed with your departure documents — please check these carefully.
Airport transfers
To offer competitive prices and a wide choice of UK departure airports, we sometimes need to combine transfers. You may be asked to wait up to an hour at the airport for other flights, and transfers back to the airport may be up to three hours before your flight.
Fitness to travel
Please let us know at the time of booking if you have any special needs, disabilities or mobility requirements, or if you plan to bring equipment such as a CPAP machine. If you’ve recently had a serious medical condition, please consult your doctor before travelling. We reserve the right to request a fitness-to-fly certificate if required while you’re overseas. Please note that wheelchairs and mobility scooters are not permitted onboard river cruise vessels, and you must be able to walk up and down stairs unaided.
Medical assistance on board
There is no nurse or doctor on board the ships across the fleet. In the event of an emergency, the purser will contact the nearest hospital or medical service, the boat will make a stop-over so that medical care can be provided as quickly as possible to the person. A defibrillator is available on board each boat. On board, at least two people hold the Lifeguard Rescuer at Work certificate and have been trained to use this device. If you’re worried about a health problem, please consult your doctor before going on your cruise and undergo a complete check-up. Finally, do not forget to bring any medication packaged in their labelled boxes) and the corresponding prescriptions. Have them renewed if necessary before your departure.
Cabin accommodation
Prices are per person based on two people sharing a twin or double cabin. Single cabins are available with a supplement. Triple cabins are not available on river cruise vessels. Some seasonal facilities may not be available at the start or end of season.
Luggage onboard
Our river cruise partners have rules regarding items that guests are not permitted to bring onboard. These rules ensure the safety and comfort of all passengers. The following items are not permitted onboard river cruise vessels:
• Weapons, firearms, knives and sharp objects (except for personal grooming)
relevant embassies and consulates before booking and before you travel.
For travel to European Union countries: your passport must have at least 3 months’ validity from your return date and must be less than 10 years old on your departure date. Please also check any vaccination or health requirements for your destination before booking.
5. EU Entry/exit system (EES) and ETIAS EES: The EU’s Entry/Exit System (EES) became fully operational on 10 April 2026 and requires British nationals travelling to the Schengen area to register biometric details (fingerprints and photo) on first entry. This replaces passport stamping. Please allow extra time at border controls. The latest information can be found at https://travel-europe.europa.eu/ees. Please note that Irish passport holders and British passport holders with EU residency are currently excluded from EES registration requirements. For customers travelling via Eurostar, a dual British and French/Belgian border is in operation at St Pancras International, meaning EES processing takes place at the station, and no further border check is required on arrival at your destination. ETIAS: From last quarter of 2026 (exact date to be confirmed), British nationals will also need an ETIAS visa waiver before travelling to the EU. This is expected to cost €20 per person and must be obtained before travel. The latest information can be found at etias.com. We’ve partnered with the Travel Visa Company to help, details here: https://www.thetravelvisacompany.co.uk/ newmarket-holidays/?sup=NMH
Explosives, fireworks, flammable materials or hazardous substances
• Large electrical appliances (irons, steamers, hot plates, kettles) due to safety concerns
• Illegal drugs or controlled substances
• Pets
Guests are generally not permitted to bring their own alcohol onboard. Alcohol purchased ashore may be stored for you but not consumed until the end of the cruise. Prescription medications should be brought in their original packaging, and you may need a doctor’s note if travelling with certain controlled medications. Please pack efficiently to ensure storage space in your cabin.
If you plan to take part in any independent excursions, activities or tours, you must follow agreed procedures for notifying the ship’s crew prior to departure. You must also ensure that you have appropriate travel insurance to cover you for all such activities. If you undertake independent excursions and fail to meet the vessel’s scheduled departure time, you will be solely responsible for all costs incurred as a result.
Please note that flights and other services including any independent excursions, activities or tours that you purchase separately, and not through us, do not form part of your contract with us. Your contract will be with the provider of the service and not with us, and we shall not be responsible or liable for the provision of any such service or for anything that happens during its provision.
Accommodation
Where hotel accommodation is included in your river cruise package (for example, pre- or post-cruise stays), prices are based on two people sharing. Most rooms are twin-bedded; double beds can be requested but aren’t guaranteed. Singles are available with a supplement. Extras not booked with us
We’re not responsible for costs relating to third-party services (e.g. insurance, currency, airport parking or independently booked flights) if we cancel your holiday.
Costings of holidays
The costs of your holiday have been converted into GBP using these rates:
Currency
The costs of your holiday have been converted into GBP using this rate EUR 1.085
Call costs
Calls to our 0330 and 0333 numbers are charged at the standard local rate.
FCDO travel advice
Always check the latest advice before you travel at: www.gov.uk/foreign-travel-advice and keep checking, as it can change. It’s your responsibility to stay up to date.
