CASE STUDY Technology
Online collaboration portal for a large conglomerate
About the client Our client is an Indian multinational conglomerate headquartered in Mumbai with a diverse range of interests from salt, industrial alcohol, software to fertilizers. It has a presence in over 150 countries and operations in 100 countries across six continents. The firm has been instrumental in shaping India’s industrial and economic landscape and is also actively involved in various philanthropic activities and CSR initiatives.
Assets
USD 879.48 Mn
Employees
935,000
Revenue
USD 128 Mn
Founded in
1868
Objectives and challenges With over 65 member firms under its ambit, communication and collaborations within the organization’s legal operations were dispersed. Lawyers and company secretaries spread across geographies were finding it difficult to collaborate and get a single view of legal developments due to various factors, including language barriers, logistical challenges, differences in communication styles, and time zones. Emails were the only medium used to share their views, opinions, and thoughts on trending legal matters across the company and the world. Being a siloed format, this means of communication made it hard for key stakeholders to discuss complex issues and arrive at timely decisions. Therefore, the company sought alternative communication methods, tools, and technologies to facilitate effective collaborations and streamline simpler, quicker communication across its member firms.