Oria Collection

ORIA RANGE

About Oria Range

Combining a variety of colors, classic diamond patterns, stylish design and exquisite craftsmanship, the Oria range of products bring limitless possibilities for your bathroom space with their unique design concepts and artistic features.

Stunning Colours Aesthetics

The Oria range emphasizes fashionable aesthetics and material selection to create an elegant and modern bathroom space. We select high-quality materials to infuse the products with a sense of luxury and texture. The exterior design is trendy yet minimalistic, with a focus on detail, showcasing the designer’s pursuit of quality and understanding the trends.

Minimalist Exterior Design

The Oria range offers a wide selection of vibrant colours to create a dynamic and personalized bathroom space for users. These colours are inspired by the fascinating textures found in nature, such as chrome, gunmetal and brushed gold. By combining colours with patterns, we have created a unique and vibrant product.

Outstanding Craftsmanship

Oria bathroom products are meticulously crafted and produced as works of art by our designers. Our craftsmen employ exquisite craftsmanship and meticulous handwork, including mirror-like polishing and meticulous exterior coloring. They bring out finer and more elegant details in the classic diamond cross pattern, creating a sense of style and a touch of glamour.

MIXER TAPS

NR331801BN

Oria Basin Mixer

Brushed Nickel Wels Rating: 5 Star, 5L/Min

Wels REG No. T41558

Colours Available:

NR331801GR Graphite

NR331801MB Matte Black

NR331801BG Brushed Gold

NR331801BZ Brushed Bronze

NR331801aBN

Oria Tall Basin Mixer

Brushed Nickel Wels Rating: 5 Star, 5L/Min

Wels REG No. T41559

Colours Available:

NR331801aGR Graphite

NR331801aMB Matte Black

NR331801aBG Brushed Gold

NR331801aBZ Brushed Bronze

NR331807aBN

Oria Wall Basin/Bath Mixer

Brushed Nickel Wels Rating: 5 Star, 6L/Min

Wels REG No. T41560

Colours Available:

NR331807aGR Graphite

NR331807aMB Matte Black

NR331807aBG Brushed Gold

NR331807aBZ Brushed Bronze

NR331809BN

Oria Shower Mixer

Brushed Nickel Wels Rating: N/A

Colours Available:

NR331809GR Graphite

NR331809MB Matte Black

NR331809BG Brushed Gold

NR331809BZ Brushed Bronze

NR331809aBN

Oria Shower Mixer With Divertor Brushed Nickel Wels Rating: N/A

Colours Available:

NR331809aGR Graphite

NR331809aMB Matte Black

NR331809aBG Brushed Gold

NR331809aBZ Brushed Bronze

NR331808BN

Oria Pull Out Sink Mixer With Vegie Spray Function Brushed Nickel Wels Rating: 6 Star, 4.5L/Min Wels REG No. T41353

Colours

NR331808GR Graphite

NR331808MB Matte Black

NR331808BG Brushed Gold

NR331808BZ Brushed Bronze

BATHROOM ACCESSORIES

NR3380aBN

Oria Towel Ring

Brushed Nickel

Colours Available:

NR3382BN

Oria Robe Hook

Brushed Nickel Colours Available:

NR3382GR Graphite

NR3382MB Matte Black

NR3382BG Brushed Gold

NR3382BZ Brushed Bronze

NR3386BN

Oria Toilet Roll Holder

Brushed Nickel Colours Available:

NR3386GR Graphite

NR3386MB Matte Black

NR3386BG Brushed Gold

NR3386BZ Brushed Bronze

NR3324BN

Oria Single Towel Rail 600mm Brushed Nickel Colours Available:

NR3324GR Graphite

NR3324MB Matte Black

NR3324BG Brushed Gold

NR3324BZ Brushed Bronze

NR3324dBN

Oria Double Towel Rail 600mm Brushed Nickel Colours Available:

NR3324dGR Graphite

NR3324dMB Matte Black

NR3324dBG Brushed Gold

NR3324dBZ Brushed Bronze

NR3381BN

Oria Soap Dish Holder

Brushed Nickel Colours Available:

NR3381GR Graphite

NR3381MB Matte Black

NR3381BG Brushed Gold

NR3381BZ Brushed Bronze

NR3387aBN

Oria Metal Shelf

Brushed Nickel Colours Available:

NR3387aGR Graphite

NR3387aMB Matte Black

NR3387aBG Brushed Gold

NR3387aBZ Brushed Bronze

SHOWERS

NR331805BN

Oria Hand Shower Holder

Brushed Nickel

Wels Rating: 3 Star, 9L/Min

Wels REG No. S17573

Colours Available:

Shower Angle Adjustable

NR331805aBN

Oria Rail Shower

Brushed Nickel

Wels Rating: 3 Star, 9L/Min

Wels REG No. S17567

Colours Available:

NR331805bBN

Oria Twin Shower Brushed Nickel

Wels Rating: Overhead Shower 3 Star, 9L/Min

Hand Shower 3 Star, 9L/Min

Wels REG No. S17567

Colours Available:

OTHERS ACCESSORIES

NR190002hGR

Heated Towel Ladder

Graphite Colours

NR190002hBG Brushed Gold

NR190002hBZ Brushed Bronze

NRV900hGR

Heated Vertical Towel Rail

Graphite

Colours

NRV900hBG Brushed Gold

NRV900hBZ Brushed Bronze

NR190001BN

Non-Heated Towel Ladder

Brushed Nickel Colours Available:

NR190001GR Graphite

NR190001MB Matte Black

NR190001BG Brushed Gold

NR190001BZ Brushed Bronze

NR262109dBN

Washing Machine Tap Set

Brushed Nickel Colours Available:

NR262109dGR Graphite

NR262109dMB Matte Black

NR262109dBG Brushed Gold

NR262109dBZ Brushed Bronze

NRA706BN

Universal Pop Up Waste

Brushed Nickel

NRA707BN

40mm Bath Pop-Up Plug With Removable Waste No Overflow

Brushed Nickel

Colours Available:

40mm Round Bottle Trap

Brushed Nickel Colours Available:

NRA186wGR Graphite

NRA186wMB Matte Black

NRA186wBG Brushed Gold

NRA186wBZ Brushed Bronze

NRFG001hsBN

Tile Insert V Channel Floor Grate 89mm

Outlet With Hole Saw

Brushed Nickel Colours Available:

NRFG001hsGM Gun Metal

NRFG001hsMB Matte Black

NRFG001hsBG Brushed Gold

NRFG001hsBZ Brushed Bronze

NRFG002hsBN

Tile Insert V Channel Floor Grate 50mm

Outlet With Hole Saw

Brushed Nickel

Colours Available:

NRFG002hsGM Gun Metal

NRFG002hsMB Matte Black

NRFG002hsBG Brushed Gold

NRFG002hsBZ Brushed Bronze

NRFG003hsBN

Tile Insert V Channel Floor Grate 80mm

Outlet With Hole Saw

Brushed Nickel

Colours Available:

NRFG003hsGM Gun Metal

NRFG003hsMB Matte Black

NRFG003hsBG Brushed Gold

NRFG003hsBZ Brushed Bronze

100mm Round Tile Insert Floor Waste

50mm Outlet Brushed Nickel Colours Available:

NRFW004BN

130mm Round Tile Insert Floor Waste

80mm Outlet Brushed Nickel Colours Available:

NRFW004GM Gun Metal

NRFW004MB Matte Black

NRFW004BZ Brushed Bronze

NRFW005BN

130mm Round Tile Insert Floor Waste

100mm Outlet Brushed Nickel Colours Available:

NRFW006BN

100mm Square Tile Insert Floor Waste

50mm Outlet Brushed Nickel Colours Available:

NRFW007BN

130mm Square Tile Insert Floor Waste

80mm Outlet Brushed Nickel Colours Available:

NRFW008BN

130mm Square Tile Insert Floor Waste 100mm Outlet Brushed Nickel Colours Available:

NRFW008GM Gun Metal

NRFW008MB Matte Black

NRFW008BG Brushed Gold

NRFW008BZ Brushed Bronze

NRPL001BN

In Wall Toilet Push Plate Brushed Nickel Colours Available:

NRPL001GR Graphite

NRPL001BG Brushed Gold

NRPL001BZ Brushed Bronze

NRSH101aBN

90 Degree Glass To Wall Shower Hinge 10mm Glass Brushed Nickel Colours Available:

NRSH101aGM Gun Metal

NRSH101aMB Matte Black

NRSH101aBG Brushed Gold

NRSH101aBZ Brushed Bronze

NRSH102aBN

180 Degree Glass To Glass Shower Hinge 10mm Glass Brushed Nickel Colours Available:

NRSH102aGM Gun Metal

NRSH102aMB Matte Black

NRSH102aBG Brushed Gold

NRSH102aBZ Brushed Bronze

NRSH201aBN

Over-Panel Glass To Glass Fitting 10mm Glass Brushed Nickel Colours Available:

NRSH201aGM Gun Metal

NRSH201aMB Matte Black

NRSH201aBG Brushed Gold

NRSH201aBZ Brushed Bronze

NRSH202aBN

Shower F Bracket 10mm Glass Brushed Nickel Colours Available:

NRSH202aGM Gun Metal

NRSH202aMB Matte Black

NRSH202aBG Brushed Gold

NRSH202aBZ Brushed Bronze

NRSH203aBN

Shower U Bracket 10mm Glass

Brushed Nickel Colours Available:

NRSH203aGM Gun Metal

NRSH203aMB Matte Black

NRSH203aBG Brushed Gold

NRSH203aBZ Brushed Bronze

NRSH204aBN

90 Degree Glass To Wall Bracket

10mm Glass Brushed Nickel Colours Available:

NRSH204aGM Gun Metal

NRSH204aMB Matte Black

NRSH204aBG Brushed Gold

NRSH204aBZ Brushed Bronze

Round Shower Knob

Brushed Nickel Colours Available:

NRSH302aBN

Square Shower Knob Handle

Brushed Nickel Colours Available:

NRSH301aGM Gun Metal

NRSH301aMB Matte Black

NRSH301aBG Brushed Gold

NRSH301aBZ Brushed Bronze

NRSH302aGM Gun Metal

NRSH302aMB Matte Black

NRSH302aBG Brushed Gold

NRSH302aBZ Brushed Bronze

NRSH303aBN

Towel Bar 500mm

Brushed Nickel Colours Available:

NRSH303aGM Gun Metal

NRSH303aMB Matte Black

NRSH303aBG Brushed Gold

NRSH303aBZ Brushed Bronze

NRSH401GM

Half Round Water Seal Rail 750mm Gun Metal Colours Available:

NRSH401BG Brushed Gold

NRSH401BZ Brushed Bronze

1. Warranty Coverage Statement

WARRANTY POLICY

Nero Tapware is committed to providing high-quality products designed to meet the highest industry standards. Our warranty reflects our confidence in the durability and reliability of our products.

2. Applicability

This warranty applies to goods purchased on or after 1st May 2024, covering both Australia and New Zealand markets, in compliance with the Australian Consumer Law (ACL) and New Zealand’s Consumer Guarantees Act (CGA).

3. Warranty Periods

4. The warranty period commences from date of purchase, or for new buildings from date of handover.

5. How to make a warranty claim?

To make a warranty claim, customers must contact the Seller from which the goods were purchased or contact Nero Tapware directly.

*Proof of purchase or equivalent documentation is required. (e.g. Handover documentation for new homes, Tax Invoice, Water Marks, etc.)

For Australia Consumers and New Zealand Consumers,

03 8786 3170

support@nerotapware.com.au

02 1046 8481

support@nerotapware.co.nz

6. The expense of claiming on the warranty will be borne by the customer

7. This warranty covers the repair or, at Supplier’s option, replacement of any goods which are defective through faulty manufacture or materials, free of charge and labour. The Supplier reserves the right to alter, or amend this warranty offer in writing at any time. The Supplier reserves the right to provide minor components (e.g. Handles, aerators, buttons, dress rings, spindle/cartridges and seals) as ‘Parts Only’ to the customer as part of replacement warranty.

This warranty does not cover any claims for labour, or additional products/parts associated with allegedly faulty goods for work supplied by an outside party that is not approved in advance in writing by the Supplier.

-15 years replacement Cartridge only

-10 years replacement products or parts on all finishes

-10 years on washing machine stops replacement only

-1 year replacement products or parts & labour

-2 years replacement products or parts on all finishes

-1 year replacement products or parts & labour

-10 years replacement products or parts on chrome finishes

-10 years replacement products or parts on other finishes

-10 years on hand showers, shower heads, Shower hoses replacement only (labour not included)

-1 year replacement products or parts & labour

-10 years replacement products or parts only on all finishes

-10 years replacement products or parts only on all finishes

-10 years on universal pop-up waste replacement only

-10 years on bottle trap replacement only

-10 years on glass hardware replacement only

-10 years product replacement and 1 year labour on toilet push plate only

-10 years product replacement and 1 year labour on cistern only

-10 years on floor waste replacement only

8. For installed goods, the Supplier requires adequate access to evaluate the goods, fittings, and fixtures for any warranty claim, as well as to perform any necessary warranty repairs. The Supplier will not be liable for any consequential damage or costs if adequate access to the goods, fittings, or fixtures is not provided.

9. For discontinued or unavailable goods, the Supplier may replace the goods with equivalent current or available goods, using best endeavours and product knowledge to match the appearance and specifications of the original goods.

10. Supplier’s obligations under warranty are limited to the repair or, at Supplier’s option, replacement of any product which are defective through faulty workmanship or materials. To the extent permitted by law, Supplier will not be liable for any loss to furniture, floor coverings, walls, fixtures or any consequential loss of any kind caused by any defect in the product components.

11. This warranty does not cover defects caused by or arising from any of the following:

11.1. Goods installed by a person other than a licensed plumber. This does not apply to bathroom accessories such as towel rails, shelves, etc.

11.2. Goods not installed to relevant national standards or state REGulations.

11.3. Tapware exposed to water pressures and/or temperatures that exceed stated limitations as per the standard installation instructions. Note: AS/NZS 3500.1:2003 specifies 500kPA maximum water supply pressure at any outlet within a building for new

installations.

11.4. Fitting of other devices to the outlet of tapware (e.g. water filters).

11.5. Fitting of in tap body or end of line water flow REGulating devices that have not been approved by Supplier.

11.6. Products used for incorrect applications, non-potable water, etc.

11.7. Damage as a result of obstruction due to inadequate flushing of system before use.

11.8. Service, repairs or other non-standard replacement parts previously undertaken without Supplier’s prior written approval.

11.9. Damage to finishes by adhesives, sealant, etc.

11.10. Damage to finishes which arise from installation or post-installation use.

11.11. Failure to observe manufacturer’s care and cleaning instructions.

11.12. Improper or abusive use of product and/or damage resulting from misuse, accident or neglect.

11.13. Fair wear and tear, such as the working seals in the inlet and outlet valves, including scratching from cleaning etc.

Note: It is the installer/consumers responsibility to ensure:

• Product is not damaged prior to installation.

• They are happy with their purchase.

• The product has all of its components.

• Required maintenance is performed.

12. Should any warranty claim be made, and service attended to by the Supplier or its authorized service agent, and the fault is due to a cause expressly excluded from this warranty above; the Supplier reserves the right to charge service fee for any work carried out.

13. This warranty is in addition to the rights conferred upon customers by the Australian Consumer Law (ACL) and the Consumer Guarantees Act 1993 (CGA) in New Zealand.

14. Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL) and the Consumer Guarantees Act 1993 (CGA) in New Zealand. For major failures with the service, you are entitled to the following remedies:

15. Refund Policy:

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL) and the Consumer Guarantees Act 1993 (CGA) in New Zealand. For major failures with the goods, you are entitled to a refund. If a failure with the goods does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods. While our company acknowledges its responsibility for addressing any issues with the quality of our products, we recommend that customers contact the place of purchase for inquiries related to returns and refunds. We are committed to assist and cooperating with our distributors or retailers to resolve any issues customers may encounter with our products.

TAPWARE & ACCESSORIES CARE AND CLEANING INSTRUCTIONS

Under no circumstances should you install tapware using acetone silicones.

1. Never use harsh detergents or abrasive cleaners, as these will scratch the surface. This includes organic harsh chemicals such as citrus.

2. Use of wax-based furniture cream should be avoided as this can result in a build-up of deposits, which could detract from the appearance.

3. All products should always be cleaned with care using a soft dry micro fibric cloth or a soft cloth with warm soapy water for a lifetime of use.

4. Individual products may be subject to additional or specific care and cleaning instructions. Please refer to documentation accompanying those products.

TERMS AND CONDITIONS

1. DEFINITIONS

ACL refers to the Australian Consumer Law as outlined in the Competition and Consumer Act 2010 (Cth) and its associated REGulations, as amended from time to time, applicable within Australia. CGA refers to the Consumer Guarantees Act 1993 and its associated REGulations, as amended from time to time, applicable within New Zealand. Consumer is defined according to both the ACL and CGA, and in determining if the Customer is a consumer, the determination is made based on the Customer's status under the Agreement according to the applicable law.

Customer means the person, jointly and severally if more than one, acquiring goods or services from the Supplier.

Goods means goods supplied by the Supplier to the Customer.

GST refers to the Goods and Services Tax as defined in A New Tax System (Goods and Services Tax) Act 1999 (Cth) for Australia and the Goods and Services Tax Act 1985 for New Zealand, and their associated REGulations as amended.

Order means every order placed by the Customer for the purchase of goods or services from the Supplier.

PPSA refers to the Personal Property Securities Act 2009 (Cth) for Aus-

tralia and the Personal Property Securities Act 1999 for New Zealand, and their associated REGulations as amended.

Services means services supplied by the Supplier to the Customer. Supplier refers to Nero Bathrooms International Pty Ltd trading as Nero Tapware ABN 57 148 833 989 or its REGistered equivalent in New Zealand.

Terms refers to these Terms and Conditions of Trade, as applicable in Australia and New Zealand, incorporating any necessary modifications or supplements to comply with the laws and commercial practices of each country.

2. GOODS

The Supplier may modify, add, or remove goods in its product range without notice. This includes changes to the country of origin, materials, dimensions, and colors.

3. QUOTATION

Quotations provided by the Supplier are valid for 30 days, represent an invitation to treat, and are only valid if in writing. They may include additional terms that supersede these Terms in case of inconsistencies.

4. ORDERS

Orders placed by the Customer constitute an offer, which the Supplier may accept at its discretion. Acceptance results in a legally binding contract based on these Terms and any additional terms in the quotation.

5. PRICING

Prices are exclusive of GST and other applicable taxes or duties unless stated otherwise. A handling and delivery charge may apply to orders below a certain value.

6. PAYMENT

Payment terms include full payment within 30 days from the invoice date unless otherwise agreed. The Supplier may require payment upon delivery or a non-refundable deposit for custom orders.

7. PAYMENT DEFAULT

Default in payment allows the Supplier to suspend credit, charge interest, recover costs related to enforcement or goods recovery, and cease or suspend further supply.

8. PERSONAL PROPERTY SECURITIES ACT

Terms related to the PPSA establish a security interest in the goods supplied and require customer actions to ensure a valid, REGistrable security interest.

9. RISK AND INSURANCE

Risk and insurance responsibility transfer to the Customer upon delivery or collection of goods. The Customer is responsible for obtaining necessary licenses or permits.

10. PERFORMANCE OF AGREEMENT

Delivery dates are estimates only. The Supplier endeavours to meet these estimates but is not liable for any delivery delays.

11. DELIVERY

The Supplier arranges delivery, with costs borne by the Customer.

Part deliveries are permissible, and the Customer is responsible for inspecting goods upon delivery.

12. RETURNS

Returns due to change of mind are at the Supplier's discretion. Custom-made or altered goods are non-returnable. A restocking fee may apply.

13. LIABILITY

The Terms exclude implied terms or warranties beyond those explicitly stated or provided by law, particularly under the ACL and CGA, where applicable.

14.

CANCELLATION

The Supplier may cancel orders if unable to deliver or provide services. Customer cancellation or suspension of orders is not binding once accepted.

15. SHORTAGES AND EXCHANGES

Claims for shortages, damages, or non-compliance must be made within 14 days. The Supplier's liability is limited to replacement, refund, or repair of the goods.

16. FORCE MAJEURE

The Supplier is not liable for failure to perform due to events beyond its control, including industrial disputes, accidents, and import or export restrictions.

17.

MISCELLANEOUS

The laws of Victoria, Australia, and New Zealand govern these Terms, with non-exclusive jurisdiction of their courts. A waiver of any Term does not imply a waiver of other rights.

This comprehensive modification and supplement ensure the Terms and Conditions are applicable and enforceable in both Australia and New Zealand, accommodating the legal and commercial practices of both countries.

This warranty policy is issued by Nero Tapware, with its Head Office located at 11-13 Buontempo Road, Carrum Downs, Victoria, Australia.

For inquiries, Nero’s contact details are as follows

Australia:

Nero Bathrooms International Pty Ltd (ABN 57 148 833 989) 11-13 Buontempo Road, Carrum Downs VIC 3201 Phone: 03 8786 3170

Email:support@nerotapware.com.au

New Zealand:

Nero Tapware Limited (NZBN 9429051899110)

Phone: 02 1046 8481

Email:support@nerotapware.co.nz

Please note:

Nero Tapware reserves the right to modify specifications shown, or delete products from their range without prior notification.