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Our Health, Our Voice: Using Storytelling to Document Healthcare Barriers in Our Communities

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WHY:

ThisstorytellingeffortisfocusedfirstonAffordableCareAct(ACA)–relatedexperiences, includingaccesstocoverage,affordability,enrollment,andtheimpactofACAprotectionson individualsandfamilies,laterexpandingtoincludeMedicaid-relatedexperiencesreflectingon livedexperienceaswell.

Storieshelpdecision-makers,voters,andcommunitymembersunderstandhowhealthcare policiesshowupinreallife.Datacantelluswhatishappening,butstoriesexplainwhyit mattersandwhoisaffected.Whenpeoplesharetheirexperiences,theymakeabstract systemshumanandurgent.Thinkofitasengagementthroughperspective,asstorytelling:

Buildscommunityawarenessaroundsharedchallenges

Encouragespeopletoseethemselvesasstakeholders,notbystanders

Helpscommunitiesconnectpersonalexperiencestopublicdecisions

Strengthensparticipationinciviclife,includingvoting,advocacy,andlocalorganizing.

Healthcarepolicyisdeeplytiedtociviclife.Decisionsmadeattheballotbox, instatelegislatures,andbylocalofficialsdirectlyaffectaccesstocare, affordability,quality,anddignity.ACAandMedicaidstorieshelpshowhow thesedecisionsplayoutineverydaylifeandwhycommunityvoicesmatterin shapingthem.

Becauseofstructuralracisminemployment,incomeandwealth,immigrationpolicy,andhealth systems,communitiesofcoloraremorelikelytobeuninsuredorunderinsured,toliveinstates thathaverefusedtoexpandMedicaidanduseMedicaidandACAcoveragetobetterafford andaccesshealthcare,protecttheirfamilies,andstayfinanciallystable.Theyalsoexperience administrativebarriers,languageobstacles,unstableworkconditions,andimmigration-related fearthatmakeithardertoenrollinandkeepcoverage.

WHO:

Wearegatheringstoriesfrompeoplewhoaredirectlyandindirectlyimpactedbyhealthcare systems.

Atthisstage,weareprioritizingstoriesrelatedtoACAcoverageandprotections,withan intentionalexpansiontoMedicaidexperiencesinlate2026andearly2027.Thestoriesweare seekinginclude:

Individualsandfamiliesnavigatinghealthcareaccess,costs,quality,orcoverage

PeopleenrolledinACAmarketplaceplansoraffectedbyACAprotections

Caregiverssupportingchildren,elders,orlovedoneswithchronicconditions

Communitymembersacrossarangeofages,races,genders,abilities,andimmigration statuses

Peoplelivinginurban,rural,andsuburbancommunities.

Strongstorytellingreflectsthefulldiversityofthecommunity.Whenpossible,storiesshould includebasiccontextsuchas:

Agerangeorlifestage(youth,parent,elder,workingadult)

Genderidentity(ifthestorytellerchoosestoshare)

Familyrole(patient,caregiver,parent,grandparent)

Communityorregion.

Ifapersonisunableoruncomfortablesharingtheirstorydirectly,trustedstaffmembers, organizers,orserviceprovidersmaysharestoriesontheirbehalf,withconsent.Staffstories shouldcentertheindividualorfamily’sexperience,nottheorganization,andbetoldwithrespect, care,andaccuracy.

ThestorieswearecollectingcenterthelivedexperiencesofpeopleinIndigenous,Black,Latino, AsianAmerican,andNativeHawaiianandPacificIslandercommunitieswhoarebeingpushedout ofhealthcoverageorawayfromcarebytheso-called“Big,BeautifulBill”andotherpoliciesthat deepenpersistentracialhealthinequities.Theseharmsreflecttheintersectionofstructural racismwithescalatingattacksonimmigrants,andLGBTQ+communitieswhererace,immigration status,genderidentity,andsexualorientationcompoundexperiencesofexclusion,oppression, surveillance,anddenialofcare.

Weespeciallyencourageparticipationfrompeoplewhosevoicesareoftenleftoutofpublic conversations,includingthosemostaffectedbychangestoACAorMedicaidaccess. Participationisalwaysvoluntary,andstorytellersshouldhavecontroloverwhattheyshareand howtheirstoryisused.

HOW:Howwillpeople’sstoriesbeused,

andhowcantheysharethem?

HowStoriesWillBeUsed

Storiesmaybeusedto:

EducatecommunitymembersandthepublicaboutACAandMedicaidimpacts

Supportadvocacyandcivicengagementefforts

Informpolicymakersandcommunityleaders

Strengthenorganizing,outreach,andvotereducationwork

Amplifycommunityvoicesthroughevents,reports,ordigitalplatforms

Storieswillneverbeusedwithoutpermission.Storytellerswillbeinformedaboutwhereandhow theirstorymayappear.Keepinmind,wearealwaysmindfultoassurethisisasafespacefor voicestobeheard.

WaysPeopleCanShareTheirStories

Peoplecanchoosetheformatthatfeelsmostcomfortableandcreativeforthem.Options include:

Shortvideorecordings

Audioorvoicerecordings

Writtenstoriesorreflections

Poems,music,orspokenword

Visualartorphotography

Mixedmediacanincludecombinationsofaudio,visuals,text,music,orperformance.Thegoalis tohonorcreativityandculturalexpressionwhileliftingupACAand,infuturephases,Medicaidrelatedstories.

Wehaveaseparateresourceavailableforguidanceonrecordingeffectivevideos.Participants canchoosewhethertoappearoncamera,usevoiceonly,orremainanonymous.AppendixA.

Aboveall,storytellingshouldfeelrespectful,supportive,andaffirming.Thereisno“right”wayto tellastory.Whatmattersmostisauthenticityandconsent.

EthicalStoryCollection&Consent

Wearecommittedtoethicalstorytellingpracticesthatcenterthedignity,autonomy,andsafety ofeverystoryteller.Storiesbelongtotheindividualswhosharethem.Participationmustalways bevoluntary.Storytellershavetherighttodeclinetoanswerquestions,tosetboundariesaround whattheyshare,tochoosehowtheirnameoridentifyingdetailsareused,andtowithdrawtheir storypriortopublication.Wedonotexaggerate,reshape,orselectivelyeditstoriesinwaysthat distortlivedexperience.Ourroleistoamplifyvoices—notto“use”them.

Beforecollectingastory,organizationsmustclearlyexplainhowthestorymaybeused(e.g., reports,advocacymaterials,mediaoutreach,socialmedia,testimony,orpubliceducation). Storytellersshouldunderstandthatonceastoryispublishedpublicly,itmaybesharedbeyond ourdirectcontrol.Particularcareshouldbetakenwhenstoriesinvolvesensitiveinformation, includinghealthstatus,disability,immigrationstatus,benefitseligibility,orpotentialriskof retaliation.

Asamatterofpolicy,asignedconsentformisrequiredbeforeanystoryispublished,shared externally,orusedinadvocacyorcommunicationsmaterials.Organizationscollectingstories mustobtainandsecurelyretainasignedconsentformpriortosubmissionordistribution.The appropriateformtobeuseddependsontheintendeduseofthestory.

Thisapproachreflectswidelyrecognizedbestpracticesinethicalandtrauma-informed storytelling,whichemphasizeinformedconsent,transparency,safety,andrespectforstoryteller agency.

WHEN:

Whatstoriesshouldpeoplewatchfor overtime,asfederalattacksunfold?

StartinginJanuary2026,watchfor:

Peoplewhowerecoveredin2025byAffordableCareAct(ACA)insurance(sometimescalled, “Obamacare”)andexperiencedanyofthefollowingproblems:

Theywerechargedalotmoreinpremiumstokeepthesameinsurancein2026thattheyhad in2025.

TheylosthelppayingforACAinsurancebecauseoftheirimmigrationstatus,eventhough theyarelawfullypresentintheU.S.

Theyhadtosubmitexcessivepaperworktoenrollortokeeptheircoverage.

Theyworriedaboutpossibletaxpenaltiesiftheymistakenlyclaimedthewrongamountof assistance.

PeoplewhowereterminatedfromMedicarebecauseofimmigrationstatus,eventhoughtheyare lawfullypresentintheU.S.andhavepaidintothesystemforatleastadecade.

PeoplewhoarereluctanttoparticipateinhealthcoverageprogramslikeMedicaidortoseek medicalcare,fearingthatcouldplacethemindangerofdeportationordenialofafuturegreen card.

PeoplewhoareineligibleforMedicaidanduninsuredbecausetheirstatehasnotexpanded eligibility.

StartingaroundJuly2026,ifyourstatemakesMedicaidcutsinresponsetofederalcost pressures,watchforpeopleharmedbythosecuts.

StartinginOctober2026,watchforpeoplewhowereterminatedfromMedicaidbecauseof immigrationstatus,eventhoughtheyarelawfullypresentintheU.S.

StartinginJanuary2027,watchforpeoplewholostMedicaidbecauseeither:

Theydidn’tmeettheirstate’srequirementstoeitherdocumentworkorprovetheyareunable towork.

Thestaterequiredthemtoreestablisheligibilityafterjustsixmonthsofcoverage.

WHAT?Whatgroundshouldstorytellerstrytocover?Whatquestionsshouldtheytrytoanswer? Ingeneral,peopleneedtomakesuretheaudiencelearns

Whathappenedand

Howtheaffectedpeoplewerehurt

Beyondthat,itdependsonthespecificstory.Thetableprovidessomeexamplesofthe questionstothinkaboutintellingparticularstories.

APPENDIXA

FRAMINGCONTENTCAPTUREGUIDELINESFORVIDEORECORDINGINTERVIEWS RuleofThumbPrep:

1.Avoidnoisyenvironments.

2.Stableinternetconnection.

3.Testaudio.

4.Closeorpausenotifications.

5.Closeunusedapplications.

6.Useaneutral,tidybackground.

7.Dressincleanprofessionalorbusinesscasualclothing. 8.Nofilters.

APPENDIX B

WrittenStoryConsentForm

ConsenttoShareWrittenStory

Sharingyourstoryhelps[OrganizationName]educatedecision-makers,partners,andthepublic aboutissuesimpactingaccesstohealthcareandrelatedservices.Sharingyourstory—inyour wordsandyourvoice—isextremelyimportantinadvancingthiswork.

Bysigningbelow:

1.Youconsenttothedisclosureofthewrittenstorythat[OrganizationName]hasprepared basedonourinterviewwithyouandtheinformationandphotograph(s)youvoluntarilyshared withus(ifapplicable).

2.Youagreetoallow[OrganizationName]tosharethiswrittenstoryinwaysitdeterminesare helpfultoitsmissionandadvocacyefforts,including,butnotlimitedto,postingonits websiteandsocialmediaplatforms;inclusioninreports,factsheets,orotherpublications; communicationswithgovernmentofficials;mediaoutreach;publiceducationmaterials;and sharingwithadvocacypartnersandsupporters.

3.Youunderstandthatonceyourstoryissharedpublicly,itmayberepostedorredistributed byothersoutsidethecontrolof[OrganizationName]

4.Youacknowledgethatyouhavetherighttorequestthat[OrganizationName]stopsharing yourwrittenstoryatanytime.Uponreceivingyourrequest,[OrganizationName]willremove thestoryfromitswebsiteandsocialmediaplatformsandwillceasefurtherdistribution. However,youunderstandthatmaterialsalreadydistributedorsharedbythirdpartiesmay notbefullyretrievable.

5.Youunderstandthatsharingyourinformationandstorydoesnotcreateanattorney-client relationshipanddoesnotconstitutelegalrepresentationorlegaladvice.

6.Youacknowledgethatyouarevoluntarilyprovidingthisconsentandthatyouhavehadthe opportunitytoaskquestionsabouthowyourstorymaybeused.

Bythesignatureofitsrepresentativebelow,[OrganizationName]agrees:

1.Toshareyourwrittenstoryasdescribedinparagraph2above;and

2.Tostopsharingyourwrittenstoryifyourequestustodosoasspecifiedinparagraph4 above.Wewillremoveyourstoryfromourwebsite;nolongerpostitonoursocialmedia; andnolongershareitinanyoftheotherwaysdescribedabove.

Wesincerelythankyouforhelpingtomakeadifferenceinourcountry. Name(Printed):____________________________________________________________________________________

APPENDIXC

VideoStoryConsentForm

ConsenttoShareVideoStory

Sharingyourstoryhelps[OrganizationName]educatedecision-makers,partners,andthepublic aboutissuesimpactingaccesstohealthcareandrelatedservices.Sharingyourstory—inyour wordsandyourvoice—isextremelyimportantinadvancingthiswork.

Bysigningbelow:

1.Youconsenttotherecordinganddisclosureofthevideostorycreatedby[Organization Name],includingyourimage,voice,likeness,statements,andanyinformationorphotographs youvoluntarilysharedaspartofthisrecording.

2.Yougrant[OrganizationName]permissiontouse,reproduce,edit,publish,distribute,and publiclydisplaythevideostory,inwholeorinpart,inwaysitdeterminesarehelpfultoits missionandadvocacyefforts.Thisincludes,butisnotlimitedto,postingonwebsitesand socialmediaplatforms;inclusionindigitalorprintpublications;mediaoutreach;public educationmaterials;presentations;communicationswithgovernmentofficials;andsharing withadvocacypartnersandsupporters.

3.Youunderstandthatoncethevideostoryissharedpublicly,itmaybereposted,reshared,or redistributedbyothersoutsidethecontrolof[OrganizationName].

4.Youacknowledgethat[OrganizationName]retainsownershipofthefinalvideoproduct, includingcopyrightinterests.

5.Youhavetherighttorequestthat[OrganizationName]stopsharingyourvideostoryatany time.Uponreceivingyourrequest,[OrganizationName]willremovethevideofromits websiteandsocialmediaplatformsandwillceasefurtherdistribution.However,you understandthatcontentalreadydistributedorsharedbythirdpartiesmaynotbefully retrievable.

6.Youunderstandthatsharingyourinformationandstorydoesnotcreateanattorney-client relationshipanddoesnotconstitutelegalrepresentationorlegaladvice.

7.Youacknowledgethatyouarevoluntarilyprovidingthisconsentandthatyouhavehadthe opportunitytoaskquestionsabouthowyourvideomaybeused.

Bythesignatureofitsrepresentativebelow,[OrganizationName]agrees:

1.Toshareyourvideostoryasdescribedinparagraph2above;and

2.Tostopsharingyourvideostoryifyourequestustodosoasspecifiedinparagraph4above. Wewillremoveyourstoryfromourwebsite;nolongerpostitonoursocialmedia;andno longershareitinanyoftheotherwaysdescribedabove.

Name(Printed):

Howwouldyoulikeyourstoryattributed?

FullName

FirstNameOnly

Anonymous Other: ForOrganizationUseOnly

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Our Health, Our Voice: Using Storytelling to Document Healthcare Barriers in Our Communities by National Council of Negro Women, Inc. - Issuu