NCN HEALTH
STAFF NEWS AUGUST 2023
MESSAGE FROM THE CEO CAPITAL WORKS It is great to see the urgent care centre redevelopment taking shape in Cobram. In August the steel fabrication went up and framework of the internal walls is now nearly complete. The project is on track to see part of the new Urgent Care Centre open by late December with the final completion date for the first quarter of 2024. Tenders for consultants, architects and engineers have commenced for the development of the new Numurkah Pioneers Memorial Lodge. This team will commence the project planning and will continue throughout 2024. As you know, $54.3 million was committed to the project from the Victorian Government, which is coordinated by The Victorian Health Board Authority (VHBA) and the Department of Health in partnership with NCN Health. Construction of the new building will start in 2025. COMMUNITY READING DAYS NCN Health Community Development Officers organised and hosted Community Reading Days across Numurkah, Cobram and Nathalia communities over the last two weeks. Many thanks to all staff who supported these initiatives. Feedback from these events have been fantastic with many schools, families, organisations and individuals getting involved.
Engagement with our community plays a key role in our health promotion and service delivery priorities, thanks so much to all involved and well done. Early learning and encouragement of reading creates nurturing relationships between parents and their children. The connections through reading helps them develop social, emotional and cognitive skills and preparation for learning. FEEDBACK HUBS The Quality Department has recently streamlined and updated our feedback process across NCN Health. There are now ‘Feedback Hubs’ in reception and waiting areas in each campus. Consumers can provide feedback online using IPads available in some hubs, scan a QR Code and complete the feedback on their own device or fill out a paper form. All feedback from these hubs will go to a centralised email address monitored by the Quality Team. The Hubs are compact, bright and very easy to use. Well done to the Quality Team for this improvement. SWELL NCN Health recently formed a Health and Wellbeing Committee. Following a staff competition the committee was rebranded SWELL (Staff Wellbeing) and a new yellow and white logo was developed.
SWELL will bring together all our staff wellbeing initiatives across NCN Health under one banner making them more engaging, accessible and meaningful for all staff. For more information on SWELL and the upcoming launch go to page 6.
FAREWELL ANDREW It has been a very sad time at NCN Health after the sudden passing of our much-loved friend and colleague Andrew Stewart from the NCN Health Cobram campus Maintenance Team. Our heartfelt sympathies are with his friends and family. Many staff attended Andrew’s Funeral in Barooga on September 4 and it was a great show of support for Andrew’s family. It is going to be a difficult time for many staff going forward, please continue to reach out and support each other. Andrew will be very much missed.
JACQUE PHILLIPS NCN HEALTH CEO