Spring 2026
From the Community Management Desk
Valued Residents,
I would like to take a moment to reflect on what truly defines our communities: a shared sense of resilience, warmth and belonging – qualities that continue to shape our neighbourhoods today.
Dubai’s strength lies not only in its world-class infrastructure, but in the foresight and resilience of its leadership, which ensures stability and continuity, instilling a deep sense of confidence and reassurance for all who call this city home.
In times where stability matters most, the sense of care and continuity within our communities becomes even more important. I would like to reassure you that our teams remain fully on site, ensuring communities continue to operate seamlessly and essential services run as expected, while supporting your needs.
As the UAE marks the Year of Family, we are reminded of the role our communities play in everyday life, the bonds we share, the connections we nurture and the experiences we create together. These are what matter most and we remain committed to supporting and celebrating them every day.
Thank you for your continued trust and for being an integral part of our community. Together, we will continue to create spaces that feel safe, connected and truly like home.
Warm regards,
Francis Giani Chief Executive Officer
NEIGHBOURHOOD NOTES
No matter the season, our community is always blossoming with improvements. Here’s a roundup of the upgrades and projects that have been taking place around the community, all with you in mind.
Following the completion of the podium-level cladding, landscape enhancements are now in progress on the first floor. Planter boxes are being refurbished with the introduction of new trees and flowering plants, bringing renewed life and colour to the space. The update adds to the overall greenery and create a more pleasant, inviting setting for the residents.
Safer Roads Ahead
While e-scooters and e-bikes offer an eco-friendly and convenient way to get around, recent safety concerns have prompted us to update community guidelines on the use of such vehicles. The use of oversized electric scooters and go-karts is now restricted within your community.
These measures aim to reduce potential hazards to residents and prevent property damage, ensuring that shared spaces remain safe and enjoyable for everyone.
We encourage all residents to comply with these guidelines to help create a safer, more considerate environment for all.
Elevating the Parking Experience
As part of a major facelift, the ground floor parking level at The Executive Towers received a much-awaited refresh across residential parking bays. The works include painting and revitalisation of the space to create a brighter, cleaner and more contemporary environment for residents. Once completed, the upgraded areas will improve visibility, ease of movement and overall usability, while delivering a welcoming experience for everyone.
This forms part of our ongoing commitment to maintaining well-kept and enjoyable community spaces.
Clear Spaces, Safer Parking
Basement parking is designated strictly for vehicle parking. Residents are reminded not to store personal belongings in parking bays or common basement areas.
Why This Matters
• Reduces fire and safety risks
• Ensures clear emergency access routes
• Maintains cleanliness and visual standards
• Complies with community and civil defence regulations
Please use designated storage spaces within your unit and keep basement areas free of personal items.
Your cooperation helps maintain a safe and organised community for all.
Thank you for helping us celebrate our
Elevating Everyday Ease with the New Dubai Properties App
Find all your essential services right at your fingertips. The services listed below will now be exclusively available only on the app:
• Move-In/Move-Out
• Apply for Access Cards
• Book Community Amenities
• Minor Modifications
• Quick Pay
Download the app now.
Our furry residents truly understood the assignment!
RULEBOOK ROUND UP
Regular AC maintenance helps your system run efficiently, last longer and keep energy bills under control. Simple checks can make a noticeable difference in comfort and performance.
Service your AC regularly to maintain efficiency and prevent breakdowns.
Clean or replace filters to improve airflow and air quality. Ensure vents are clear so cool air circulates evenly throughout your home.
A well-maintained AC means reliable cooling, cleaner air and lower energy costs, especially during the warmer months.
MARTIN
Furjan
DR. RAY REPORTING FOR DUTY
Madinat Jumeirah Living
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Sign up for 12 months of Shabaka’s home maintenance services and the 13th month is on us! Whether it’s AC maintenance, plumbing and handyman repairs or complete home care, we’ve got you covered all year round.
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Responsible Digital Sharing
Holding Strong Through a Week’s Rain
Over five consecutive days between 22 and 27 March, Dubai experienced continuous rainfall, with conditions intensifying over time. Dubai Holding Community Management responded through a co-ordinated 24/7 rain mitigation effort with an on-ground presence of more than 1,550 team members and partners that remained actively deployed to protect our residents, maintain access across our communities and ensure continuity of essential services.
As rainfall intensified, operations were scaled in real time with 180 dewatering tankers and more than 260 pumps deployed across communities to manage water accumulation, maintain accessibility and minimise disruption, with resident safety remaining the priority at every stage.
Behind the scenes, our teams remained closely connected 24/7 through our Customer Engagement teams, supporting residents, addressing concerns and managing over 420 inbound calls, ensuring clear communication throughout.
Because at the heart of every response is one priority: the safety and wellbeing of our residents.
1,550 manpower
260+ pumps 420 resident enquiries
180+ dewatering tankers
CORPORATE NEWS
Resident Communication gets a Digital Revamp
Dubai Holding Community Management has signed a Memorandum of Understanding with Elevision to elevate resident communication through an integrated, portfolio-wide digital media network.
As part of the initiative, 564 new digital screens have been installed across elevators and community lobbies in 350 residential buildings to deliver operational updates, important notices, community news and invitations to resident events and activations. This initiative supports DHCM’s vision for smart, connected and well-managed communities and reflects its ongoing focus on innovation and resident experience.
Advancing ISO Standards in Energy & Complaints
Dubai Holding Community Management now holds ISO 50001 and ISO 10002, highlighting its dedication to sustainability and service excellence.
ISO 50001 recognises our structured approach to energy management, strengthening our ability to optimise consumption and embed efficiency into daily operations.
ISO 10002 aligns with international practices in customer feedback and complaint handling, reinforcing transparency and responsiveness in how we serve our communities.
A proud step forward made possible by the collective effort of many teams, as we continue building resilient, well-governed communities grounded in continuous improvement.
Digital Dubai Authority Recognises Dubai Holding Community Management
Dubai Holding Community Management has been recognised by the Digital Dubai Authority at the Strategic Partners Recognition Ceremony for its contributions to Dubai’s digital transformation efforts.
The achievement reflects DHCM’s collaboration on key initiatives, including the overcrowding study and the 2025 Annual Labour Force Survey. These efforts demonstrate the company’s role in supporting integration, data-led insights and collaboration across Dubai’s digital ecosystem.
