PORT DE LA MER
Winter 2025
FROM THE COMMUNITY DESK As we welcome the start of a brand-new year, I’m delighted to take this opportunity to reflect on the many positive developments that took place across Port de La Mer over the past year. The last few months were filled with meaningful upgrades, festive celebrations and initiatives that brought our residents closer together. From enhanced amenities, landscape improvements, festival and seasonal lighting installation to engaging events that added warmth to the season, every improvement was made with the goal of creating a more comfortable, connected and enjoyable living environment for everyone. It’s been truly rewarding to see residents come together to enjoy these new spaces and experiences and to witness the shared sense of pride in our growing community. Your feedback and involvement play a vital role in shaping the spaces we share and I look forward to another year of collaboration, progress and community spirit. Here’s to a wonderful year ahead filled with new milestones and meaningful connections.
MOHAMMAD AL SHAIBANI
COMMUNITY OPERATIONS
Dubai Holding Community Management (DHCM) is the name behind the communities you know and love.
Connect with us on one number 800 DUBAI CM
ONE NAME, ONE VISION, ONE WAY TO BELONG.
Don’t miss out on any exciting updates.
Reach out to us via one email support@dubaiholdingcm.ae
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Dubai Holding Community Management
2 • Port de La Mer Winter Newsletter 2025
INSIDE THIS EDITION
03 Neighbourhood Notes
07 Eventful Times
08 Rulebook Round Up
10 Handpicked for You
11 Eco Wins
12 Corporate News
13 Feedback Loop
14 Ripple Effect
the 15 From Regulator’s Desk
NEIGHBOURHOOD NOTES
Consistent care, innovative solutions and a deeply human approach to service have shaped your vibrant community into what it is today. Here’s a look back at what made a difference in this past quarter.
A Green Welcome La Mer’s main street just got greener! 2,032 sqms of landscape enhancements are now in place, filled with colourful red and pink bougainvillea, clerodendrum, plumeria and more. These improvements create a more vibrant, welcoming and sustainable environment for residents and visitors to enjoy every day.
Shining Bright Year-Round The community now shines brighter than ever, thanks to newly installed decorative lighting that brings a warm, welcoming glow to its main roads. The new lights enhance evening visibility while creating a charming, cohesive atmosphere for residents and visitors.
Clear Roads Ahead Road marking enhancement works were done across La Mer master community. These upgrades included repainting crossings, parking bays, arrows and speed indicators thereby helping improve visibility, traffic flow and overall road safety. All works have followed RTA standards to ensure a smooth and safe experience for everyone. Port de La Mer Winter Newsletter 2025 • 3
Stay Updated on the Go Digital display screens have been installed in all elevators, offering residents real-time updates, safety messages and community announcements. This upgrade makes staying informed easier than ever and helps keep everyone connected to what's happening around them.
Clean Habits, Cleaner Community A new waste segregation program has been rolled out across the community to support better recycling and environmental care. Clearly labelled bins and awareness efforts are helping residents adopt healthier waste habits, making La Mer cleaner, greener and more sustainable.
Cleaning Our Coastline Reinforcing its commitment to protecting the marine environment, Port de La Mer hosted its annual beach and seabed clean-up. Led by the D-Marin team in partnership with the Emirates Diving Association and Dubai Voluntary Divers, the initiative resulted in the removal of 194.4 kg of marine waste from the surrounding coastal areas. A team of 42 volunteers including 35 professional divers and 8 surface support volunteers worked together to extract various waste materials such as construction materials, plastic and other debris from the marina basin. This collaborative effort reflects Port de La Mer’s ongoing dedication to sustainable marina practices and environmental stewardship, helping keep the community’s coastline clean, vibrant and pollution-free.
4 • Port de La Mer Winter Newsletter 2025
Simplifying Your Service Charge Payments Paying your community service charges is now easier than ever with these convenient options to choose from: MERAAS APP Stay on top of your finances with a tap. Download your community app and pay through Quick Pay or log in to get your statement of accounts or schedule future payments effortlessly. ONLINE PAYMENTS Visit our website to pay through Quick Pay or select the payment portal via Online Services and follow the instructions to pay in quick and easy steps. BANK TRANSFER OR CHEQUE DEPOSIT Make a bank transfer to the community account listed on your invoice. SALES CENTRE Visit the Meraas and Nakheel Sales Centre located at King Salman Bin Abdulaziz Al Saud St, Al Sufouh 2 between 8:30 AM and 5 PM, Monday to Friday.
COMING SOON
ern and New Play Areais on the way! Designed to be safe,exmod plore the ot to play and ildren's play area es an exciting sp A brand-new ch on tle lit er off ace will full of fun; the sp . rs outdoo
ntation e m le p Im m e t ANPR Sys l phases. Once rway across al ove system is unde PR AN w ss control, impr ne e th ill enhance acce w Installation of gy lo no ch te smart security. completed, this erall community and elevate ov g rin ito on m c traffi
Port de La Mer Winter Newsletter 2025 • 5
Never Miss an Update! Trouble finding emails from us in your inbox?
Browse through your Spam or Junk folders and add these addresses to your Safe Sender list or mark them as “Not Spam”.
DHCM Events
events@mail.dubaiholdingcm.ae
DHCM Notifications
notifications@mail.dubaiholdingcm.ae
DHCM Newsletters
newsletters@mail.dubaiholdingcm.ae
6 • Port de La Mer Winter Newsletter 2025
EVENTFUL TIMES
A season filled with moments, memories and milestones.
Halloween Fright Night Tap to rewind to the best moments
World Sustainability Day
Eid Al Etihad
Click here to catch all the highlights
Relive the event on Instagram
Fit Pink Watch the best moments here
Movie Under the Stars Recap all the standout moments there
Championing Netball at Emirates Dubai 7s DHCM took center stage as the Presenting Partner for Netball at the Middle East’s largest sports and entertainment extravaganza, Emirates Dubai 7s, featuring 94 teams from the UAE, Qatar, Bahrain, UK, South Africa, Australia, Singapore and beyond. Three action-packed days at The Sevens Stadium saw 389 thrilling matches played across four vibrant courts, reflecting the incredible growth and passion for the sport in the region. With trophies and prizes awarded to 22 winners across six divisions, Season 4 concluded on a spectacular high.
CATCH THE HIGHLIGHTS HERE
Port de La Mer Winter Newsletter 2025 • 7
RULEBOOK ROUND UP
Renovate Right As we head into a new season of home upgrades and fresh ideas, we’d like to remind you about the community’s modification guidelines. Whether you’re planning to repaint your balcony, install new flooring, add landscaping or carry out any structural changes, all modifications must be approved by Dubai Holding Community Management team before any work begins.
HOW TO START Visit the Meraas app and select Major Modifications to find your relevant category
Include details and documents of the planned work
Update your contractor details and place a request
Once verified, you can pay on the app and receive your NoC to commence the works
This process ensures that every upgrade is safe, compliant and in harmony with the overall look and standards of the community, while protecting your property value and that of your neighbours. For more info, reach out to: support@dubaiholdingcm.ae
Please remember that unapproved modifications may result in delays, rectification requirements or fines.
Good Neighbour Goals A new year is the perfect time to embrace small habits that make a big impact in our shared community. Living together means caring for our surroundings, supporting one another and helping create a positive place for everyone. Here are some mindful resident resolutions for better community living: BE CONSIDERATE Keep noise low, respect shared spaces and look out for your neighbours.
KEEP IT CLEAN Dispose of waste properly, recycle and help maintain tidy common areas.
STAY INFORMED Follow community updates and share your feedback.
GET INVOLVED Join events, volunteer and help build a vibrant, inclusive neighbourhood.
LIVE GREENER Save energy and water, cut down on single-use plastics and support eco-friendly initiatives.
Beach Bliss for All
unity that As a comm beautiful ur o s re su trea ant it’s import coastline, tect the ro p lp he l we al enjoy. space we
Beach encroachment happens when personal items or activities take up large areas such as leaving furniture, equipment or tents on the sand for long periods or blocking pathways and access points. Keep the beach safe and accessible for all with these in mind: Use only the space you need during your visit
Take personal items home after use
Keep pathways and access points clear
Your Quiet Line to Big Protection Seen or heard something that didn’t feel quite right? But weren’t sure how to report it safely? That’s where Al Ameen steps in. This 24/7 confidential service from Dubai Police empowers every resident to play a part in keeping our city safe, quietly, confidently and anonymously. Whether it’s unusual activity, a public safety concern or something that just feels off, your message goes straight to the authorities through a secure and private channel.
Your cooperation helps maintain a welcoming, open beach for the whole community.
Dial 800 4444 anytime, day or night, and let Al Ameen be your voice for safety.
For more info, read our Community Rules. Port de La Mer Winter Newsletter 2025 • 9
HANDPICKED FOR YOU
INTEREST
Earn 1% cashback on service charge
on Community Management-related charges
Download Tickit rewards & link your card
Pay your service charge using your linked Visa card
Earn cashback on service charge and enjoy rewards at more than 3,500 outlets
Pay your community service-related payments with 0% interest on 3, 6 or 12−month installment plans using your ADCB Credit Card. Offer applicable on payments of AED 1,000 or more. Call 600 50 2030 to book your plan. Terms & Conditions apply*
STRIKE A PAWSE! Join Now
Call 800247 or email assist@shabaka.ae and don’t forget to use code: DHCSBK
Sign up for 12 months of Shabaka’s home maintenance services and the 13th month is on us! Whether it’s AC maintenance, plumbing and handyman repairs or complete home care, we’ve got you covered all year round.
FINAL ENTRIES BEFORE 31 JANUARY We are on the lookout for your community’s poster pup or cover kitty. Share a picture with your lovable pet that will melt the gram (and our hearts). If your picture has what it takes, your pet pal takes the spotlight on our page. Share your photos with us on Instagram!
10 • Port de La Mer Winter Newsletter 2025
ECO WINS Shore to Soil In a major sustainability milestone, we have launched an algae-to-compost initiative in partnership with ReFarm, a pioneer in regenerative agriculture. The programme transforms naturally collected algae (seasonal algae from the beach waters of Palm Jumeirah) mixed with food waste into nutrient-rich organic fertiliser through an eco-friendly, larvae-based decomposition process. The first successful batch has been produced and will be used in landscaping projects across Palm Jumeirah and other communities. This initiative exemplifies circular economy in action, turning natural surplus into resources that enrich the environment and strengthen community sustainability.
The Great Green Declutter
There’s no better time to reset your space and your impact. 2026 is your year to turn your annual home declutter into a meaningful sustainability ritual; the whole family can join in and here’s how.
Sort and donate
Recycle Right
The UAE discards over 210,000 tonnes of clothing yearly. Create three pilesKeep, Recycle, Donate. Reusing just 1 kg of clothing saves 25 kg of CO₂ and thousands of litres of water.
Almost 90% of textiles still end up in landfills. Drop off clothes, books and gadgets at local recycling points and avoid mixing materials to keep recycling effective.
Ditch the Disposables The UAE will start phasing out single-use plastics (SUPs) as part of a major move towards cleaner communities and reduced landfill waste. Here’s what you can switch to within your reach.
CUPS AND LIDS
CUTLERY
FOOD CONTAINERS
PLATES
Most takeaway cups can’t be recycled due to plastic lining. Switching to stainless-steel cups keeps hundreds of disposables out of landfills every year.
Plastic cutlery can take up to 200 years to decompose. A reusable set used even 20 times offsets its footprint.
With over 6 billion foodpackaging units used in 2024 and only 5% to 7% recycled, stainless-steel or glass containers are a durable, microplasticfree alternative.
Food-service plastics make up nearly 40% of global plastic waste. For parties or private events at home, choose biodegradable bagasse plates; they break down far faster than plastic.
CORPORATE NEWS Dubai Sets the Global Benchmark for Resident-Centred Communities Dubai Holding Community Management’s immersive tour of City Walk, Palm Jumeirah and Bluewaters marked the opening of the World Realty Congress, positioning Dubai as a global benchmark for excellence in community management. Designed as a learning platform, the tour gave 40+ international delegates from over 15 countries first-hand insight into best practices transferable across markets. As Visionary Partner, DHCM shaped conversations on how Dubai is setting the standard for resident-centric, connected communities. Francis Giani, CCMO, delivered the keynote “Possibilities Reimagined” and a masterclass on emotional intelligence, while DHCM experts led a session on building connected communities using data, storytelling and human-centred design.
Unity in Motion Campaign for the 54th Eid Al Etihad DHCM celebrated the 54th Eid Al Etihad with its ‘Unity in Motion’ campaign, highlighting its partnership with Dubai Police through a joint convoy filmed across key destinations. Watch the highlights of the day here
Three-year Steady Fee Dubai Holding Community Management is proud to announce that the Real Estate Regulatory Agency (RERA) has approved a three-year fixed budget for the Palm Jumeirah Master Community, announced during the World Realty Congress 2025. This future-focused framework gives DHCM clear, stable financial visibility to drive multi-year development initiatives, continuous enhancements to its operational services and sustained investment in community experience; supporting Dubai’s broader vision for resilient, high-quality urban communities. Anchored in this renewed framework, we are committed to implementing meaningful, long-term enhancements that enrich the community experience and deliver enduring value to our residents at the Palm Jumeirah and beyond.
Recognising Service Excellence Dubai Holding Community Management proudly hosted the Service Excellence Awards in a spectacular evening bringing together service providers, partners and community teams to celebrate dedication, collaboration and innovation. The gala was filled with inspiring stories, heartfelt recognition and moments that truly showcased the spirit of our communities. Spanning multiple categories including sustainability, facilities management, safety, innovation, marketing and customer experience, 14 prestigious titles across six disciplines were announced.
Read all about the latest news and announcements on www.dubaiholdingcommunities.ae
FEEDBACK LOOP s like Every great community starts with voice our yours. Thank you for helping us celebrate ties. rtuni oppo new ver unco and strengths
t to help er n e m o Take a m an even great t n e us creat or every reside f impact . e we serv
TAKE THE SURVEY Port de La Mer Winter Newsletter 2025 • 13
RIPPLE EFFECT In every community, there are individuals whose kindness leaves a lasting mark. Meet Ginny Gidwani and family from MBR City District One for whom giving back isn’t about grand gestures. It’s about thoughtful, everyday moments that bring joy to others. Appreciative of blue-collar workers keeping the neighbourhood safe and beautiful, the Gidwanis show their gratitude in simple ways: a cool drink on a hot afternoon, a snack shared during a busy shift or an ice cream offered over the weekend.
Are you paying it forward or have a story to share? Write to us at support@dubaiholdingcm.ae and connect with us.
14 • Port de La Mer Winter Newsletter 2025
Each act may be small, but the smiles they spark are unforgettable. For the family, it’s not material things but genuine connections that enrich life and strengthen a community. Their story is a reminder that sometimes, the smallest acts of kindness bring us closer together.
FROM THE REGULATOR’S DESK Managing Violations on Mollak Under RERA’s Circular 11 of 2023, community management companies can issue violations through the Mollak system based on RERA’s approved rules. When a violation is issued, homeowners will be notified by email and through the Dubai REST app. Once notified, owners can log in to the app and choose one of the following actions:
REQUEST WAIVER
(asking for the fine to be waived)
SUBMIT A GRIEVANCE
(if you believe the violation is incorrect)
Always remember: If no action is taken within three days, the violation will be escalated and a fine will be automatically applied.
PAY THE FINE
We encourage residents to keep an eye on their notifications and respond quickly to avoid penalties. For support or clarification, the community management office is always here to help.
Port de La Mer Winter Newsletter 2025 • 15
WELCOME TO THE YEAR OF FAMILY A year to celebrate love, togetherness and the bonds that make our communities thrive.
Important Contacts Dubai Holding Community Management ��������� 800 DUBAICM
Dubai Municipality ��������������� 800 900
Community Security ����������������������������������� 050 809 2983
Taxi ��������������������������������� 800 9090
Fire ��������������������������������������������������������������������� 997
DEWA �������������������������������������� 991
Ambulance ����������������������������������������������������������� 998 Police ������������������������������������������������������������������ 999
Al Ameen �������������������������� 800 4888
(for non-emergencies)
Identify and know your MAKANI NUMBER in case of emergencies