INTERNATIONAL CITY
Winter 2025
FROM THE COMMUNITY DESK As we welcome the start of a brand-new year, I’m delighted to take this opportunity to reflect on the many positive developments that took place across International City over the past year. The last few months were filled with meaningful upgrades, festive celebrations and initiatives that brought our residents closer together. From enhanced amenities like reinstatement of soft landscape and irrigation systems roundabout and beautification works, every improvement was made with the goal of creating a more comfortable, connected and enjoyable living environment for everyone. It’s been truly rewarding to see residents come together to enjoy these new spaces and experiences and to witness the shared sense of pride in our growing community. Your feedback and involvement play a vital role in shaping the spaces we share and I look forward to another year of collaboration, progress and community spirit. Here’s to a wonderful year ahead filled with new milestones and meaningful connections.
MOHAMMAD AL SHAIBANI COMMUNITY OPERATIONS
At Nakheel Community Management (NCM) we aim to manage and maintain the wellbeing of your community.
Connect with us on one number 800 NAKHEEL 2 • International City Winter Newsletter 2025
Reach out to us via one email help@nakheelcommunities.com
INSIDE THIS EDITION
03 Neighbourhood
08 Eventful
09 Rulebook
11 Handpicked
12 Eco
13 Feedback
14 Corporate
15 Ripple
16 From the
Notes
Times
for You
Wins
News
NEIGHBOURHOOD NOTES
Effect
Round Up
Loop
Regulator's Desk
Consistent care, innovative solutions and a deeply human approach to service have shaped your vibrant community into what it is today. Here’s a look back at what made a difference in this past quarter.
Shade, Safety and Smiles Three children’s playgrounds have been refreshed with new colourful shade fabrics and renewed play sand. The upgrades ensure a cleaner, safer and more comfortable play environment, while adding vibrancy and visual appeal to the community. A space that’s welcoming for families to enjoy together.
International City Winter Newsletter 2025 • 3
Greener, Cleaner, Brighter Spaces Our community landscape is getting a vibrant refresh! 4,000 sqms at the England and Russia Clusters have been upgraded with new plants such as bougainvillea glabra, wild jasmine, pennisetum, 100 copperpod trees and decorative gravel. The enhancements improve aesthetics, support biodiversity, encourage outdoor activity and foster a healthier, more vibrant and sustainable community.
Step Up to Easier Access A new rear entrance ramp has been installed to make the building more accessible for residents, visitors and staff. Slip-resistant and fully compliant with accessibility standards, it ensures safe, convenient entry for everyone, including parents with strollers, elderly residents and delivery personnel.
A Grand, Stylish Welcome All 237 JOP building lobbies are getting a stylish refresh with brand-new reception desks. Designed with premium materials and sleek lighting, the upgrade improves aesthetics, enhances visitor experience and streamlines service. This creates a warm, welcoming first impression for everyone who walks through the doors.
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Safety in Action Residents of Emirati cluster successfully participated in a fire drill conducted with Dubai Civil Defence. The live evacuation tested emergency systems, educated residents on fire safety and strengthened collaboration with DCD officials. With excellent resident cooperation and smooth evacuation, the campaign reinforced our community’s commitment to safety and preparedness.
Your Health, Our Priority The community came together for better health. Over 3,400 residents participated in free health screenings, including blood pressure, glucose, uric acid tests and GP consultations. Covering around 60% of JOP International City buildings, this initiative supports residents’ wellbeing and encourages a healthy, proactive lifestyle.
International City Winter Newsletter 2025 • 5
Keeping Our Streets Safe Traffic calming measures are here to protect our community. 50 new speed humps have been installed at junctions to enhance safety and calm traffic. They help reduce vehicle speeds, protect pedestrians, improve driver awareness and create safer access for children and cyclists while promoting a more secure and pleasant environment for the entire community.
Regulated Parking Services Parkin, in coordination with Dubai Holding Community Management*, will introduce regulated parking services across the community. Parking zone signage installation have begun with paid parking starting on Sunday, 1 February 2026. Each residential unit in buildings without existing parking is eligible for one complimentary parking permit. Additional vehicles will require a paid parking subscription. Key dates to note: • Residential permit applications open on Thursday, 15 January 2026 • Paid subscriptions begin on Sunday, 1 February 2026 • Applications can be made via the Parkin mobile app or Parkin website Residents are encouraged to apply within the stated timelines to ensure a smooth transition to the new parking system. *Nakheel Community Management is a Dubai Holding Community Management Company.
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Simplifying Your Service Charge Payments Paying your community service charges is now easier than ever with these convenient options to choose from:
MY NAKHEEL APP
ONLINE PAYMENTS
BANK TRANSFER OR CHEQUE DEPOSIT
SALES CENTRE
Stay on top of your finances with a tap. Download your community app and pay through Quick Pay or log in to get your statement of accounts or schedule future payments effortlessly.
Make a bank transfer to the community account listed on your invoice.
Visit our website to pay through Quick Pay or select the payment portal via Online Services and follow the instructions to pay in quick and easy steps.
Visit the Meraas and Nakheel Sales Centre located at King Salman Bin Abdulaziz Al Saud St, Al Sufouh 2 between 8:30 AM and 5 PM, Monday to Friday.
COMING SOON
sters will see The Italy and Spain Clu grades are on the way! up y s playgrounds nit en’ ldr mu chi com ile g wh itin , Exc h new irrigation wit ng api dsc lan rd ha d reinstated soft an h new play equipment. are being refurbished wit 75 new n of 80-litre litter bins, ts include the installatio d centre roa link the ng alo Additional improvemen ce steel mesh fen -lm 00 1,5 a d an ce and the s ng ien ssi ven pedestrian cro ncing safety, con to Spain Clusters, enha nd gla En the m fro n media munity. overall appeal of the com
International City Winter Newsletter 2025 • 7
EVENTFUL TIMES A season filled with moments, memories and milestones.
Fit Pink Watch the best moments here
Championing Netball at Emirates Dubai 7s DHCM took center stage as the Presenting Partner for Netball at the Middle East’s largest sports and entertainment extravaganza, Emirates Dubai 7s, featuring 94 teams from the UAE, Qatar, Bahrain, UK, South Africa, Australia, Singapore and beyond. Three action-packed days at The Sevens Stadium saw 389 thrilling matches played across four vibrant courts, reflecting the incredible growth and passion for the sport in the region. With trophies and prizes awarded to 22 winners across six divisions, Season 4 concluded on a spectacular high.
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CATCH THE HIGHLIGHTS HERE
RULEBOOK ROUND UP
Renovate Right As we head into a new season of home upgrades and fresh ideas, we’d like to remind you about the community’s modification guidelines. Whether you’re planning to repaint your balcony, install new flooring, add landscaping or carry out any structural changes, all modifications must be approved by Nakheel Community Management team before any work begins.
HOW TO START Visit the My Nakheel app and select Major Modifications to find your relevant category
Include details and documents of the planned work
Update your contractor details and place a request
Once verified, you can pay on the app and receive your NoC to commence the works
This process ensures that every upgrade is safe, compliant and in harmony with the overall look and standards of the community, while protecting your property value and that of your neighbours. For more info, reach out to: support@dubaiholdingcm.ae
Please remember that unapproved modifications may result in delays, rectification requirements or fines.
Your Quiet Line to Big Protection Seen or heard something that didn’t feel quite right? But weren’t sure how to report it safely? That’s where Al Ameen steps in. This 24/7 confidential service from Dubai Police empowers every resident to play a part in keeping our city safe, quietly, confidently and anonymously. Whether it’s unusual activity, a public safety concern or something that just feels off, your message goes straight to the authorities through a secure and private channel.
Dial 800 4444 anytime, day or night, and let Al Ameen be your voice for safety.
Good Neighbour Goals A new year is the perfect time to embrace small habits that make a big impact in our shared community. Living together means caring for our surroundings, supporting one another and helping create a positive place for everyone.
Here are some mindful resident resolutions for better community living: BE CONSIDERATE Keep noise low, respect shared spaces and look out for your neighbours.
KEEP IT CLEAN Dispose of waste properly, recycle and help maintain tidy common areas.
STAY INFORMED Follow community updates and share your feedback.
GET INVOLVED Join events, volunteer and help build a vibrant, inclusive neighbourhood.
LIVE GREENER Save energy and water, cut down on single-use plastics and support eco-friendly initiatives. 10 • International City Winter Newsletter 2025
HANDPICKED FOR YOU
INTEREST
Earn 1% cashback on service charge
on Community Management-related charges
Pay your community service-related payments with 0% interest on 3, 6 or 12−month installment plans using your ADCB Credit Card. Offer applicable on payments of AED 1,000 or more. Call 600 50 2030 to book your plan. Terms & Conditions apply*
STRIKE A PAWSE! Join Now
Call 800247 or email assist@shabaka.ae and don’t forget to use code: DHCSBK
Sign up for 12 months of Shabaka’s home maintenance services and the 13th month is on us! Whether it’s AC maintenance, plumbing and handyman repairs or complete home care, we’ve got you covered all year round.
FINAL ENTRIES BEFORE 31 JANUARY We are on the lookout for your community’s poster pup or cover kitty. Share a picture with your lovable pet that will melt the gram (and our hearts). If your picture has what it takes, your pet pal takes the spotlight on our page. Share your photos with us on Instagram!
International City Winter Newsletter 2025 • 11
ECO WINS Shore to Soil In a major sustainability milestone, we have launched an algaeto-compost initiative in partnership with ReFarm, a pioneer in regenerative agriculture. The programme transforms naturally collected algae (seasonal algae from the beach waters of Palm Jumeirah) mixed with food waste into nutrient-rich organic fertiliser through an eco-friendly, larvae-based decomposition process. The first successful batch has been produced and will be used in landscaping projects across Palm Jumeirah and other communities. This initiative exemplifies circular economy in action, turning natural surplus into resources that enrich the environment and strengthen community sustainability.
The Great Green Declutter
There’s no better time to reset your space and your impact. 2026 is your year to turn your annual home declutter into a meaningful sustainability ritual; the whole family can join in and here’s how.
Sort and donate
Recycle Right
The UAE discards over 210,000 tonnes of clothing yearly. Create three piles-Keep, Recycle, Donate. Reusing just 1 kg of clothing saves 25 kg of CO₂ and thousands of litres of water.
Almost 90% of textiles still end up in landfills. Drop off clothes, books and gadgets at local recycling points and avoid mixing materials to keep recycling effective.
Ditch the Disposables The UAE will start phasing out single-use plastics (SUPs) as part of a major move towards cleaner communities and reduced landfill waste. Here’s what you can switch to within your reach.
CUPS AND LIDS
CUTLERY
FOOD CONTAINERS
PLATES
Most takeaway cups can’t be recycled due to plastic lining. Switching to stainless-steel cups keeps hundreds of disposables out of landfills every year.
Plastic cutlery can take up to 200 years to decompose. A reusable set used even 20 times offsets its footprint.
With over 6 billion food-packaging units used in 2024 and only 5% to 7% recycled, stainless-steel or glass containers are a durable, microplastic-free alternative.
Food-service plastics make up nearly 40% of global plastic waste. For parties or private events at home, choose biodegradable bagasse plates; they break down far faster than plastic.
Seamless Living at Your Fingertips Enjoy a hassle-free community experience with your community app. From managing your move in/out process, requesting minor modifications, or applying for access cards to even booking your amenities. All your needs are just a tap away.
Get My Nakheel App on:
FEEDBACK LOOP Every great community starts with voices like yours. Thank you for helping us celebrate our strengths and uncover new opportunities.
ent to en m o m a Take create an ev y help usr imact for ever greate t we serve. residen TAKE THE SURVEY
International City Winter Newsletter 2025 • 13
RIPPLE EFFECT In every community, there are individuals whose kindness leaves a lasting mark. Meet Ginny Gidwani and family from MBR City District One for whom giving back isn’t about grand gestures. It’s about thoughtful, everyday moments that bring joy to others. Appreciative of blue-collar workers keeping the neighbourhood safe and beautiful, the Gidwanis show their gratitude in simple ways: a cool drink on a hot afternoon, a snack shared during a busy shift or an ice cream offered over the weekend.
Are you paying it forward or have a story to share? Write to us at support@dubaiholdingcm.ae and connect with us.
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Each act may be small, but the smiles they spark are unforgettable. For the family, it’s not material things but genuine connections that enrich life and strengthen a community. Their story is a reminder that sometimes, the smallest acts of kindness bring us closer together.
FROM THE REGULATOR’S DESK Managing Violations on Mollak Under RERA’s Circular 11 of 2023, community management companies can issue violations through the Mollak system based on RERA’s approved rules. When a violation is issued, homeowners will be notified by email and through the Dubai REST app. Once notified, owners can log in to the app and choose one of the following actions:
REQUEST WAIVER
(asking for the fine to be waived)
SUBMIT A GRIEVANCE
(if you believe the violation is incorrect)
Always remember: If no action is taken within three days, the violation will be escalated and a fine will be automatically applied.
PAY THE FINE
We encourage residents to keep an eye on their notifications and respond quickly to avoid penalties. For support or clarification, the community management office is always here to help.
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WELCOME TO THE YEAR OF FAMILY A year to celebrate love, togetherness and the bonds that make our communities thrive.
Important Contacts Nakheel Community Management ��������������������������������������� 800 NAKHEEL
Dubai Municipality ������������������������������� 800 900
Community Security ����������������������������������������������������������������� 04 362 3339
Trakhees ������������������������������������������������800 990
Fire �����������������������������������������������������������������������������������������������������������997
Taxi ����������������������������������������������������� 800 9090
Ambulance ����������������������������������������������������������������������������������������������998
DEWA ����������������������������������������������������������� 991
Police �������������������������������������������������������������������������������������������������������999
Al Ameen ��������������������������������������������� 800 4888
(for non-emergencies)
Identify and know your MAKANI NUMBER in case of emergencies