FALCON CITY
Winter 2025
FROM THE COMMUNITY DESK
As we welcome the start of a brand-new year, I’m delighted to take this opportunity to reflect on the many positive developments that took place across Falcon City over the past year. The last few months were filled with meaningful upgrades, festive celebrations and initiatives that brought our residents closer together. From landscape beautification works to engaging events that added warmth to the season, every improvement was made with the goal of creating a more comfortable, connected and enjoyable living environment for everyone. It’s been truly rewarding to see residents come together to enjoy these new spaces and experiences and to witness the shared sense of pride in our growing community. Your feedback and involvement play a vital role in shaping the spaces we share and I look forward to another year of collaboration, progress and community spirit. Here’s to a wonderful year ahead filled with new milestones and meaningful connections.
SAEED AL MUHAIRY
COMMUNITY OPERATIONS
Dubai Holding Community Management (DHCM) is the name behind the communities you know and love.
Connect with us on one number 800 DUBAI CM
ONE NAME, ONE VISION, ONE WAY TO BELONG.
Don’t miss out on any exciting updates.
Reach out to us via one email support@dubaiholdingcm.ae
@dubaiholdingcommunities
Visit us on one website dubaiholdingcommunities.ae
Dubai Holding Community Management
2 • Falcon City Winter Newsletter 2025
INSIDE THIS EDITION
03 Neighbourhood Notes
04 Eventful Times
06 Handpicked for You
07 Eco Wins
08 Corporate News
09 Feedback Loop
10 Ripple Effect
NEIGHBOURHOOD NOTES
the 11 From Regulator’s Desk
Consistent care, innovative solutions and a deeply human approach to service have shaped your vibrant community into what it is today. Here’s a look back at what made a difference in this past quarter.
Sustainable Security Upgrade New eco-friendly PVC fences have been installed across the master community and the Western Residence North, replacing aging metal fences. Built to withstand harsh weather conditions, these durable and fully recyclable fences enhance safety while supporting a more sustainable community.
Falcon City Winter Newsletter 2025 • 3
EVENTFUL TIMES
A season filled with moments, memories and milestones.
Eid Al Etihad
Fit Pink
Click here to catch all the highlights
Watch the best moments here
Championing Netball at Emirates Dubai 7s DHCM took center stage as the Presenting Partner for Netball at the Middle East’s largest sports and entertainment extravaganza, Emirates Dubai 7s, featuring 94 teams from the UAE, Qatar, Bahrain, UK, South Africa, Australia, Singapore and beyond. Three action-packed days at The Sevens Stadium saw 389 thrilling matches played across four vibrant courts, reflecting the incredible growth and passion for the sport in the region. With trophies and prizes awarded to 22 winners across six divisions, Season 4 concluded on a spectacular high.
4 • Falcon City Winter Newsletter 2025
CATCH THE HIGHLIGHTS HERE
Your Quiet Line to Big Protection Seen or heard something that didn’t feel quite right? But weren’t sure how to report it safely? That’s where Al Ameen steps in. This 24/7 confidential service from Dubai Police empowers every resident to play a part in keeping our city safe, quietly, confidently and anonymously. Whether it’s unusual activity, a public safety concern or something that just feels off, your message goes straight to the authorities through a secure and private channel.
Dial 800 4444 anytime, day or night, and let Al Ameen be your voice for safety.
Good Neighbour Goals A new year is the perfect time to embrace small habits that make a big impact in our shared community. Living together means caring for our surroundings, supporting one another and helping create a positive place for everyone.
Here are some mindful resident resolutions for better community living: BE CONSIDERATE Keep noise low, respect shared spaces and look out for your neighbours.
KEEP IT CLEAN Dispose of waste properly, recycle and help maintain tidy common areas.
STAY INFORMED Follow community updates and share your feedback.
GET INVOLVED Join events, volunteer and help build a vibrant, inclusive neighbourhood.
LIVE GREENER Save energy and water, cut down on single-use plastics and support eco-friendly initiatives.
Falcon City Winter Newsletter 2025 • 5
HANDPICKED FOR YOU
INTEREST
Earn 1% cashback on service charge
on Community Management-related charges
Pay your community service-related payments with 0% interest on 3, 6 or 12−month installment plans using your ADCB Credit Card. Offer applicable on payments of AED 1,000 or more. Call 600 50 2030 to book your plan. Terms & Conditions apply*
STRIKE A PAWSE! Join Now
Call 800247 or email assist@shabaka.ae and don’t forget to use code: DHCSBK
Sign up for 12 months of Shabaka’s home maintenance services and the 13th month is on us! Whether it’s AC maintenance, plumbing and handyman repairs or complete home care, we’ve got you covered all year round.
FINAL ENTRIES BEFORE 31 JANUARY We are on the lookout for your community’s poster pup or cover kitty. Share a picture with your lovable pet that will melt the gram (and our hearts). If your picture has what it takes, your pet pal takes the spotlight on our page. Share your photos with us on Instagram!
6 • Falcon City Winter Newsletter 2025
ECO WINS Shore to Soil In a major sustainability milestone, we have launched an algae-to-compost initiative in partnership with ReFarm, a pioneer in regenerative agriculture. The programme transforms naturally collected algae (seasonal algae from the beach waters of Palm Jumeirah) mixed with food waste into nutrient-rich organic fertiliser through an eco-friendly, larvae-based decomposition process. The first successful batch has been produced and will be used in landscaping projects across Palm Jumeirah and other communities. This initiative exemplifies circular economy in action, turning natural surplus into resources that enrich the environment and strengthen community sustainability.
The Great Green Declutter
There’s no better time to reset your space and your impact. 2026 is your year to turn your annual home declutter into a meaningful sustainability ritual; the whole family can join in and here’s how.
Sort and donate
Recycle Right
The UAE discards over 210,000 tonnes of clothing yearly. Create three pilesKeep, Recycle, Donate. Reusing just 1 kg of clothing saves 25 kg of CO₂ and thousands of litres of water.
Almost 90% of textiles still end up in landfills. Drop off clothes, books and gadgets at local recycling points and avoid mixing materials to keep recycling effective.
Ditch the Disposables The UAE will start phasing out single-use plastics (SUPs) as part of a major move towards cleaner communities and reduced landfill waste. Here’s what you can switch to within your reach.
CUPS AND LIDS
CUTLERY
FOOD CONTAINERS
PLATES
Most takeaway cups can’t be recycled due to plastic lining. Switching to stainless-steel cups keeps hundreds of disposables out of landfills every year.
Plastic cutlery can take up to 200 years to decompose. A reusable set used even 20 times offsets its footprint.
With over 6 billion foodpackaging units used in 2024 and only 5% to 7% recycled, stainless-steel or glass containers are a durable, microplasticfree alternative.
Food-service plastics make up nearly 40% of global plastic waste. For parties or private events at home, choose biodegradable bagasse plates, they break down far faster than plastic.
CORPORATE NEWS Dubai Sets the Global Benchmark for Resident-Centred Communities Dubai Holding Community Management’s immersive tour of City Walk, Palm Jumeirah and Bluewaters marked the opening of the World Realty Congress, positioning Dubai as a global benchmark for excellence in community management. Designed as a learning platform, the tour gave 40+ international delegates from over 15 countries first-hand insight into best practices transferable across markets. As Visionary Partner, DHCM shaped conversations on how Dubai is setting the standard for resident-centric, connected communities. Francis Giani, CCMO, delivered the keynote “Possibilities Reimagined” and a masterclass on emotional intelligence, while DHCM experts led a session on building connected communities using data, storytelling and human-centred design.
Unity in Motion Campaign for the 54th Eid Al Etihad DHCM celebrated the 54th Eid Al Etihad with its ‘Unity in Motion’ campaign, highlighting its partnership with Dubai Police through a joint convoy filmed across key destinations. Watch the highlights of the day here
Three-year Steady Fee Dubai Holding Community Management is proud to announce that the Real Estate Regulatory Agency (RERA) has approved a three-year fixed budget for the Palm Jumeirah Master Community, announced during the World Realty Congress 2025. This future-focused framework gives DHCM clear, stable financial visibility to drive multi-year development initiatives, continuous enhancements to its operational services and sustained investment in community experience; supporting Dubai’s broader vision for resilient, high-quality urban communities. Anchored in this renewed framework, we are committed to implementing meaningful, long-term enhancements that enrich the community experience and deliver enduring value to our residents at the Palm Jumeirah and beyond.
Recognising Service Excellence Dubai Holding Community Management proudly hosted the Service Excellence Awards in a spectacular evening bringing together service providers, partners and community teams to celebrate dedication, collaboration and innovation. The gala was filled with inspiring stories, heartfelt recognition and moments that truly showcased the spirit of our communities. Spanning multiple categories including sustainability, facilities management, safety, innovation, marketing and customer experience, 14 prestigious titles across six disciplines were announced.
Read all about the latest news and announcements on www.dubaiholdingcommunities.ae
FEEDBACK LOOP s like Every great community starts with voice our rate celeb us ing help for you k Than yours. ties. rtuni oppo new strengths and uncover
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TAKE THE SURVEY
Falcon City Winter Newsletter 2025 • 9
RIPPLE EFFECT In every community, there are individuals whose kindness leaves a lasting mark. Meet Judy, a resident from Jumeirah Park whose thoughtful initiative is bringing joy to those who need it most. Over the years, she noticed how celebrations often leave behind items that go unused. From decorations and party favours to unopened gifts and supplies, these tokens of joy often end up stored away or discarded. That’s when she decided to turn these moments of excess into moments of generosity. Through her simple yet impactful idea, Judy began collecting these celebratory items from neighbours and friends, carefully repurposing them for underprivileged families. A set of balloons that put a smile on children’s faces at a shelter or leftover party decor that brightens up community spaces, small gifts like these become treasures for those who seldom receive them. Her work is not just about giving, it’s about inclusion. By sharing the spirit of celebrations, she ensures that joy is not limited to a few.
Are you paying it forward or have a story to share? Write to us at support@dubaiholdingcm.ae and connect with us.
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FROM THE REGULATOR’S DESK Managing Violations on Mollak Under RERA’s Circular 11 of 2023, community management companies can issue violations through the Mollak system based on RERA’s approved rules. When a violation is issued, homeowners will be notified by email and through the Dubai REST app. Once notified, owners can log in to the app and choose one of the following actions:
REQUEST WAIVER (asking for the fine to be waived)
SUBMIT A GRIEVANCE (if you believe the violation is incorrect)
PAY THE FINE
Always remember: If no action is taken within three days, the violation will be escalated and a fine will be automatically applied. We encourage residents to keep an eye on their notifications and respond quickly to avoid penalties. For support or clarification, the community management office is always here to help.
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WELCOME TO THE YEAR OF FAMILY A year to celebrate love, togetherness and the bonds that make our communities thrive.
Important Contacts Dubai Holding Community Management ��������� 800 DUBAICM
Dubai Municipality ��������������� 800 900
Community Security ����������������������������������� 058 981 8248
Taxi ��������������������������������� 800 9090
Fire ��������������������������������������������������������������������� 997
DEWA �������������������������������������� 991
Ambulance ����������������������������������������������������������� 998 Police ������������������������������������������������������������������ 999
Al Ameen �������������������������� 800 4888
(for non-emergencies)
Identify and know your MAKANI NUMBER in case of emergencies