From the Community Management Desk
Valued Residents,
I would like to take a moment to reflect on what truly defines our communities: a shared sense of resilience, warmth and belonging – qualities that continue to shape our neighbourhoods today.
Dubai’s strength lies not only in its world-class infrastructure, but in the foresight and resilience of its leadership, which ensures stability and continuity, instilling a deep sense of confidence and reassurance for all who call this city home.
In times where stability matters most, the sense of care and continuity within our communities becomes even more important. I would like to reassure you that our teams remain fully on site, ensuring communities continue to operate seamlessly and essential services run as expected, while supporting your needs.
As the UAE marks the Year of Family, we are reminded of the role our communities play in everyday life, the bonds we share, the connections we nurture and the experiences we create together. These are what matter most and we remain committed to supporting and celebrating them every day.
Thank you for your continued trust and for being an integral part of our community. Together, we will continue to create spaces that feel safe, connected and truly like home.
Warm regards,
Francis Giani Chief Executive Officer
NEIGHBOURHOOD NOTES
No matter the season, our community is always blossoming with improvements. Here’s a roundup of the upgrades and projects that have been taking place around the community, all with you in mind.
A Big Green Welcome
First impressions matter and the entrance to Discovery Gardens has been thoughtfully reimagined. Landscape upgrades have introduced fresh planting, enhanced turfing, improved irrigation and refined finishing touches.
The result is a brighter, greener and more inviting gateway for residents and visitors alike.
GOOD NEWS FOR DISCOVERY GARDENS RESIDENTS
Revised Paid Parking Subscription Rates
Based on valuable feedback from our residents, revised parking subscription rates are available with monthly rates starting from AED 672. All rates are inclusive of VAT. For more information, visit the Parkonic website or call 800 PARKONIC (72756642).
Clear Spaces, Safer Parking
Basement parking is designated strictly for vehicle parking. Residents are reminded not to store personal belongings in parking bays or common basement areas.
Why This Matters
• Reduces fire and safety risks
• Ensures clear emergency access routes
• Maintains cleanliness and visual standards
• Complies with community and civil defence regulations
Please use designated storage spaces within your unit and keep basement areas free of personal items. Your cooperation helps maintain a safe and organised community for all.
Every great community starts with voices like yours.
Thank you for helping us celebrate our strengths and uncover new opportunities.
START SURVEY
EVENTFUL TIMES
A season filled with moments, memories and milestones.
Karak and Regag
Recap all the standout moments here
Show us what you love about the UAE.
This is your chance to turn your story into art, reflecting your love for the nation that we all call home.
Share your drawings, sketches or paintings by 10 May
Send us your artwork via DM on our Instagram page @dubaiholdingcommunities.
Clean,Cool and Efficient
Regular AC maintenance helps your system run efficiently, last longer and keep energy bills under control. Simple checks can make a noticeable difference in comfort and performance.
Service your AC regularly to maintain efficiency and prevent breakdowns.
Clean or replace filters to improve airflow and air quality.
Ensure vents are clear so cool air circulates evenly throughout your home.
A well-maintained AC means reliable cooling, cleaner air and lower energy costs, especially during the warmer months.
Responsible Digital Sharing
Penalty of no less than 200،000
Imprisonment for no less than two years.
ecrimehub.gov.ae
Avoid Sharing Photos During Sensitive Situations.
Sharing photos may reveal information that can be exploited, such as geographical locations or individuals’ movements.
E-scooter related violations can result in penalties of up to 2,000.
Safety Looks Good on You
• Ride only in designated areas
• Follow speed limits and slow down near pedestrians
• Wear safety gear, especially helmets
• Park neatly in approved parking zones
E-scooters are a convenient and eco-friendly way to get around the community and many of us use them every day. But with this convenience comes a huge responsibility.
Recent incidents in residential areas have shown just how dangerous it can be when safety is overlooked. Whether you’re a rider or a resident sharing the footpaths, your and your neighbours' safety matters.
To ensure everyone’s safety and comfort, residents are reminded to follow the community guidelines when using e-scooters.
• Do not ride on pedestrian-only walkways
• Do not leave e-scooters blocking entrances or pathways
• Do not allow children to ride unsupervised or outside permitted age rules
Holding Strong Through a Week’s Rain
Over five consecutive days between 22 and 27 March, Dubai experienced continuous rainfall, with conditions intensifying over time. Dubai Holding Community Management responded through a co-ordinated 24/7 rain mitigation effort with an on-ground presence of more than 1,550 team members and partners that remained actively deployed to protect our residents, maintain access across our communities and ensure continuity of essential services.
As rainfall intensified, operations were scaled in real time with 180 dewatering tankers and more than 260 pumps deployed across communities to manage water accumulation, maintain accessibility and minimise disruption, with resident safety remaining the priority at every stage.
Behind the scenes, our teams remained closely connected 24/7 through our Customer Engagement teams, supporting residents, addressing concerns and managing over 420 inbound calls, ensuring clear communication throughout.
Because at the heart of every response is one priority: the safety and wellbeing of our residents.
1,550 manpower 260+ pumps 180+ dewatering tankers 420 resident enquiries
CORPORATE NEWS
Digital Dubai Authority Recognises Dubai Holding Community Management
Dubai Holding Community Management has been recognised by the Digital Dubai Authority at the Strategic Partners Recognition Ceremony for its contributions to Dubai’s digital transformation efforts.
The achievement reflects DHCM’s collaboration on key initiatives, including the overcrowding study and the 2025 Annual Labour Force Survey. These efforts demonstrate the company’s role in supporting integration, data-led insights and collaboration across Dubai’s digital ecosystem.
Advancing ISO Standards in Energy & Complaints
Dubai Holding Community Management now holds ISO 50001 and ISO 10002, highlighting its dedication to sustainability and service excellence.
ISO 50001 recognises our structured approach to energy management, strengthening our ability to optimise consumption and embed efficiency into daily operations.
ISO 10002 aligns with international practices in customer feedback and complaint handling, reinforcing transparency and responsiveness in how we serve our communities.
A proud step forward made possible by the collective effort of many teams, as we continue building resilient, well-governed communities grounded in continuous improvement.
