Supervisor Checklist
How to Give Feedback Constructive feedback not only helps employees do their work more effectively, but also improves communication between the supervisor and the employee. Frequently, supervisors, subordinates, and coworkers do not provide enough constructive feedback to each other. When specific and accurate information is provided in a constructive way, both employees and supervisors can improve or change their performance. Importance of providing feedback All employees who are performing competently should receive frequent praise and encouragement. Those who are not performing at the expected level should be informed of any problems and “coached” on how to improve. Apprising employees of good performance helps maintain their motivation and signals them to continue in this direction. Communicating with employees in a positive manner when they need to improve their performance will help prevent chronic work problems and minimize surprises during the Performance Review. There are two important principles to remember in providing feedback: • •
Both positive and corrective feedback should be given as close as possible in time to when the relevant performance occurs The performance should be documented
Guidelines for Giving Positive Feedback Positive feedback is defined as providing feedback to someone who has done something well and deserves praise for their efforts. In providing positive feedback, the following general rules should be followed: