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Customer Relationship Management

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EXPERIENTIAL WORKSHOP

EFFECTIVE CUSTOMER RELATIONSHIP MANAGEMENT (USING GENERATIVE AI TOOLS & CHATBOTS) No prior Coding & Tech Knowledge required

DIVE INTO THE WORLD OF TECHNOLOGY AND SEIZE EVERY BUSINESS OPPORTUNITY Transform business operations and enhance customer care through the implementation of AI-powered automation and chatbot technology. The objective is to revolutionize business operations and elevate customer satisfaction through the seamless integration of AI-powered automation and chatbot solutions. By leveraging cutting-edge technology, this workshop will help the participants to streamline workflows, increase efficiency, and optimize resource utilization.

💡 WORKSHOP OUTLINE Introduction to the workshop and its objectives. Brief on the importance of Customer Relationship Management with AI (CRM) Overview of generative AI tools and chatbots in CRM

10.00am-05.30Pm wednesday - 26 June, 2024

6374603433

www.mmachennai.org

WORKSHOP FACILITATOR

Nelson Sathya

mma@mmachennai.org

MMA SOCIAL MEDIA


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