MEMBER PORTAL Ci�zens Rx offers a Member Portal to guide and educate members regarding their pharmacy benefits. A�er registering with a secure user name and password, par�cipants can navigate the Member Portal to print a temporary ID card, securely view and print individual medica�on history, order mail service refills, determine drug prices and cost share amounts, locate a nearby pharmacy and more. The Member Portal is also compa�ble with mobile devices allowing for maximum accessibility and easy naviga�on. We invite you to visit us at member.ci�zensrx.com and register today.
AT A GLANCE
Member Portal Login Screen
Dashboard
Drug Lookup
Pharmacy Locator
Via the login screen, members can login to our secure site or register by se�ng their personalized user name and password.
Pharmacy plan informa�on (e.g., drug coverage and cost share informa�on).
At a glance, members can view their personal account informa�on and have easy access to specific plan details.
Locate a Ci�zens Rx par�cipa�ng network pharmacy in your geographic area. Simply enter the desired Zip Code and a map with a list is generated that includes the pharmacy name and loca�on.
AT A GLANCE
Claim History
This sec�on allows members to see their pharmacy claim history, as well as summary claim totals for specified periods of �me. Subscribers can view pharmacy claim history for their minor children. Due to HIPAA privacy, each member will need to register separately to review and print their prescrip�on drug history. Subscribers can view pharmacy claim history for their minor children.
Informa�on Center Downloads
Mail Orders (plan specific)
Benefits Info - Plan Info
Benefits Info - ID Card
This sec�on includes useful forms such as Pa�ent Bill of Rights, Direct Member Reimbursement and, if applicable a copy of the Prescrip�on Drug Formulary, Preferred Drug List, and Excluded Medica�ons List.
Members can easily view and u�lize their account summary.
Par�cipants are redirected to the PraxisRx website with the op�on to speak to PraxisRx to get started using the mail order pharmacy program. Exis�ng mail order par�cipants have the op�on to login to proceed with a medica�on refill request.
Create and print a temporary ID card that can be presented to the Network Pharmacy to access your prescrip�on drug benefits. The associate at the pharmacy can u�lize the informa�on on the temporary ID card to process your prescrip�on drug claims.
1144 Lake Street • Oak Park, IL 60301 • (888) 545 1120 • Info@ci�zensrx.com • www.ci�zensrx.com