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Bordeaux, Vineyards & Chateaux

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2 0 1 7 C R U I S E C O M PA N I O N

Bordeaux, Vineyards & Châteaux


The symbols below will help guide you through the descriptions of the daily itineraries. They will give you an idea of the length and pace of the excursions, and they will note which meals are provided.

Uniworld Signature Icons

u e

UNESCO Site

b

Motorcoach

Embark/Disembark

Dining Letter Codes CB Continental Breakfast L

Lunch

WD Welcome Gala Dinner

BB Buffet Breakfast D

Dinner

FD Farewell Gala Dinner

Tour Duration Icons

5 9

1/4 Day 3/4 Day

7 8

1/2 Day

Full Day

Shore Excursion Icons

WELCOME

Our World Begins with You Thank you for selecting Uniworld Boutique River Cruise Collection. We want to do everything we can to ensure you have the most enjoyable and worry-free vacation. With that in mind, we have prepared this booklet for you, so you can plan your trip with the greatest of ease. Consider it a guideline to help you get ready for your upcoming trip. It contains valuable tips and advice on what to pack, your flight and transfer experience, onboard information, day-to-day details and much more. We highly look forward to hosting you onboard our beautifully appointed ships and making your vacation the most memorable and enjoyable experience possible.

All tours involve walking unless strictly noted as a panoramic tour. In many cases, the walking takes place over uneven ground, cobblestones or flagstone walkways, and several tours involve stairs or short uphill climbs. Please wear comfortable, non-skid walking shoes while on all tours. These symbols give an idea of what to expect on each program.

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Easy walking Includes walking of 15 minutes or less from multiple motorcoach stops to and around historical sites. Possibly some steps, or gentle uphill and downhill walks.

Intermediate walking Includes walks of up to two hours on uneven terrain. Limited seating at sites. Multiple stairs and/or uphill/ downhill walking.   Strenuous walking Involves walking at all sites. Many stairs and uphill/ downhill passages. Those with physical limitations and those who may need private arrangements should contact the Cruise Manager when onboard.

Sincerely, The Uniworld Team

Cover: Bordeaux, France

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Icon/LETTER CODE LEGEND

Icon/Letter Code Legend


Table of contents

Table of contents

C r u i s e C o m pa n i o n

Helpful Hints Before You Go

15 Health and Hygiene

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Travel Documents Passports Visa Requirements Passenger Information Form Travel Protection Plan

15 Ice Machine

Cruise Documentation Final Documentation Includes

16 Mail

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Baggage Limitations

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Travel Essentials

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Health and Mobility Physical Limitations Medical Special Diets

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General Money Matters ATMs Currency Exchange Credit Cards and Travelers Checks Transaction Fees

Getting There 9

Airport Security and Check-In

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Transfers Airport Arrival Transfers Airport Departure Transfers Private Car Transfers Guests with Independent Arrangements Late Flight Arrivals and Missed Flights Baggage Delays

12 Pre- or Post-Cruise Optional Extensions

15 Internet Access 16 Laundry 16 Lounge and Coffee Station

16 Mooring and Docking Facilities 16 Quietvox 17 Responsibility and Waiver 17 Safety Deposit Box 17 Shopping 17 Shore Excursions 18 Smoking 18 Spa Treatments and Massage 18 Stateroom and Suite Amenities 18 Sun Deck Access 18 Visitors 18 Water 19 Weather 19 What to Wear 19 Omissions 20 Frequently Asked Questions

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13 Hotel Check-In and Hotel Check-Out 13 Embarkation and Disembarkation

Embarkation Disembarkation

Bordeaux, Vineyards & Châteaux 23 Bordeaux to Bordeaux / 8 Days

About Your Uniworld Cruise Package and Onboard and Onshore Services 14 Dining 14 Elevators 14 Fitness Center 14 Front Desk 14 Gift Shop 15 Go Active 15 Gratuities

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Whenever using a visa service, it is highly recommended that you provide the service with a copy of your entire travel itinerary. There are times when multiple-entry visas may be required, or when there may be restrictions to entering one country from another depending on your nationality. If the service does not have your full itinerary, this may result in improperly issued documentation.

Travel Protection Plan: Uniworld strongly recommends that each guest purchase a Travel Protection Plan. Please carry all policy information with you during the course of your trip.

C r u i s e C o m pa n i o n

Helpful Hints Before You Go Travel Documents Passports: All Uniworld river cruises require a passport. In most cases, passports must be valid for six (6) months after the scheduled return date from the trip. Each guest is fully responsible for obtaining and carrying the travel documents necessary for his or her travel itinerary. Uniworld will not be responsible for any delays, damages and/or losses, including missed portions of your trip, related to improper or absent travel documents. Visa Requirements: No visas are required for US or Canadian citizens on the itinerary shown in this booklet. Non-US or non-Canadian citizens must contact each consulate of the country or countries to be visited for specific requirements. Information for US citizens and Canadian citizens can also be found at uniworld.com in the “Already Booked” section. All guests are strongly advised to obtain necessary visas well in advance of departure to avoid unnecessary expedited processing charges.

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During the cruise/tour, it is advisable to have copies of important documents (i.e., first page of your passport, photo, credit card numbers and bank/credit card company phone numbers) in a separate packet, in case the originals are lost or stolen.

Cruise Documentation Uniworld sends all final cruise and air documents between 21 and 30 days prior to your trip departure, provided that Uniworld has received a completed Passenger Information Form and your booking is paid in full. All documents are sent via a priority mail delivery service, such as UPS or FedEx. Final Documentation Includes: ▶

Cruise Ticket

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Passenger Ticket Contract (which is legally binding between Uniworld and each guest)

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Airline Tickets or E-Ticket Confirmation (if international air ticket was purchased from Uniworld)

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Cruise Companion

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Baggage Tags

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Leave-Behind Communication Card

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Travel Protection Plan Pamphlet (if Uniworld travel protection was purchased)

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Pre- or Post-Cruise Optional Extension Information (if optional extension was purchased) uniworld.com / 5

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Passenger Information Form: By now, you should have completed the Uniworld Passenger Information Form. The information on this form is used to comply with certain foreign government and airline security restrictions in advance of your arrival onboard our ships. If you have completed this form, we thank you for your prompt attention. If you have not completed this form, please visit our website at uniworld.com and complete the online Passenger Information Form in the “Already Booked” section. Each guest must complete the form.


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Health and Mobility

Airline baggage restrictions change frequently, and each guest needs to check with his or her specific air carrier for limitations concerning baggage weight, baggage size, carry-on regulations, and excess or overweight baggage charges. This information can be found on the carrier’s website or on Uniworld’s website at uniworld.com/ baggage. Remember to check for both international (over the water) and domestic (intracontinental) regulations, as limitations differ depending on flight routings. Overweight or excess baggage charges vary, and guests who exceed an airline’s recommended limit may be asked by the airline to pay fees ranging from $25 to $80 US dollars (USD), or possibly more, per infraction.

Physical Limitations: Uniworld trips are exciting, relatively active vacations. While there will be plenty of time to relax, there will also be much to see and do. Your included excursions generally require an extensive amount of walking, as well as navigating numerous steps and cobblestone streets. During shore excursions, guests with physical limitations will find access to sites generally restricted. For your safety and enjoyment, we recommend that all guests be in good physical condition.

Onboard the ship and motorcoaches, storage space is very limited. Therefore, for your comfort and convenience on the cruise as well as on pre- or post-cruise optional extensions we ask that you bring one (1) suitcase per person and one (1) carry-on bag per person (excluding purses). Please note that there may be a fee assessed on-site for excess baggage. Keep an eye on your baggage and all personal belongings— they are solely your responsibility throughout the trip. Uniworld is not responsible for loss, theft or damage to baggage and personal belongings. A Travel Protection Plan covering lost, stolen or damaged baggage is highly recommended.

Travel Essentials The following items are essential for any destination: comfortable walking shoes, sunglasses, sunscreen, a hat, an umbrella, and a lightweight raincoat or outerwear garment appropriate for the seasonal weather conditions. It is recommended that you bring duplicates of prescription eyewear, copies of prescriptions for any medication, copies of credit card information and copies of your passport information pages. Make sure that your baggage has identification tags both inside and outside with your contact information and address clearly marked. Do not pack valuables or important medication in your checked baggage unless required to do so by your airline; this should be carried with you in your carry-on baggage. Please contact your air carrier for any additional regulations.

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In addition, river ships, while spacious and elegant, are not in compliance with the Americans with Disabilities Act, and some do not have elevators. Uniworld, at its sole discretion, reserves the right to refuse passage or to require a current passenger to end his or her trip if the passenger’s state of health or physical condition may affect his or her own health, safety and enjoyment, or that of other passengers. The use of mobility devices such as wheelchairs, walkers, scooters, etc. is not recommended for travel in Europe, and such devices cannot be readily obtained in the region. Medical: Uniworld does not employ staff nurses or doctors onboard its ships, nor can the onboard gift shop carry medications that are sold over the counter in the US and other countries (most European nations allow the sale of medications by licensed pharmacies only). Should you require medical attention, you will need to obtain it at local facilities at your own expense. Uniworld is not responsible for any costs incurred as a result of medical service or for the quality of medical care received. A Travel Protection Plan covering medical expenses is highly recommended. Special Diets: Please advise us of any special dietary restrictions in advance of your departure. This information will be provided to the proper personnel. To the extent possible, and in consideration of local conditions, every effort will be made to accommodate your needs. It is the guest’s responsibility to provide us with as much detail as necessary concerning any medically related dietary concerns. Not all dietary requests can be accommodated, and we appreciate your understanding in this matter. Dietary restrictions should be reiterated to the service staff at the time of placing orders in restaurants.

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Baggage Limitations


General Money Matters

Uniworld features a “cashless” environment onboard, and all charges are billed directly to each guest’s onboard account. Currency accepted onboard for settlement of final bills is either the euro or US dollar (the total amount will be converted into US dollars based on the onboard exchange rate). The major credit cards accepted are Visa, MasterCard and American Express, and these will incur extra bank charges for transactions, which will be your responsibility. Please contact your bank and/or credit card companies to let them know that you will be leaving the country to avoid any problems using your debit and/or credit card(s) overseas. ATMs: The ship does not have ATMs onboard, but ATMs linked to major bank networks can be found throughout Europe. Most debit and major credit cards can be used for cash withdrawals ashore. Your bank can tell you which network your ATM card can access and whether a debit or credit card must be used. Make sure you have the correct PIN for the card you plan to use before leaving home, as the PIN is required for all money withdrawals. It is also recommended that you bring an overseas contact number for your bank or credit card company in case you require assistance while traveling. Currency Exchange: Limited currency exchange is available onboard for the exchange of cash only (US dollars and euros). Credit cards cannot be accepted for money exchange. All hotels and major tourist sites have exchange facilities. We recommend that you do not carry euro bills in denominations greater than ¤100, as many merchants are hesitant to accept them due to counterfeiting. Local banks can break larger bills into smaller denominations for you. Credit Cards and Travelers Checks: Most major credit cards (Visa, MasterCard, American Express) are accepted worldwide. There may be some stores or locations where cash is preferred or where a particular credit card cannot be used for purchases. We recommend bringing at least one major credit card, as well as an ATM card that is both a debit and credit card. It is not advisable to bring Travelers Checks, as it is becoming increasingly difficult to cash them at local banks.

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Transaction Fees: Please note currency exchange transactions and ATM cash withdrawals always involve transaction fees. It is always best to inquire as to the fee before exchanging any money. ATMs will typically ask you if you accept the fee before enabling the transaction. Note: ¤ = Euro.

Getting There Airport Security and Check-In It is advisable to contact the airline in advance of your departure to verify that there have been no changes to the flight number or schedule found on your travel documents. After your travel documents are issued and sent to you, Uniworld is not responsible for notifying guests of any changes in flight schedules. Please make sure you arrive at the airport at least two and a half (2.5) hours prior to your scheduled departure to complete check-in and security procedures. For peak travel times, you may want to arrive three (3) hours prior to your scheduled departure time.

Transfers Airport Arrival Transfers: If your cruise package includes a group arrival transfer (and your flights coincide with our transfer guidelines and have been communicated to Uniworld), or if you have purchased a private arrival transfer from Uniworld, you will be greeted by a Uniworld representative and transferred to the ship or hotel. Transfers are only provided on the actual start day of the cruise. Guests who have purchased a pre-cruise optional extension will also be met by a Uniworld representative at the airport of the city in which the extension is to take place. You will be met as you exit the secure customs area. Please claim all of your baggage before exiting the baggage claim area. Porterage services at the airport are not included. Please note that transfers are nonrefundable. There may be a waiting period of up to two (2) hours for scheduled airport transfers, depending on groupings of flight arrivals. Uniworld will not be responsible for late arrivals or missed transfers due to delayed, changed, canceled or missed flights; for missed cruise or extension days; or for extra costs resulting from delayed, changed, canceled or missed flights.

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The currency in France is the euro. The euro comes in banknote denominations of 5, 10, 20, 50, 100, 200 and 500. One euro is divided into 100 cents, and coin denominations are 1, 2, 5, 10, 20 and 50 cents, or 1 euro and 2 euros.


Guests who have purchased extra nights with a Uniworld optional extension will be provided private transfers as part of the extra nights purchase as long as Uniworld has received their flight information no later than 45 days prior to departure. If your cruise package does not include transfers (i.e., for flights outside Uniworld’s recommended transfer time guidelines or if flight details have not been communicated to Uniworld in time), then please make your way to the ship or hotel as per your itinerary at your own expense. Airport Departure Transfers: If your cruise package includes a group departure transfer (and your flights coincide with our transfer guidelines and have been communicated to Uniworld), or if you have purchased a private departure transfer from Uniworld, you will be transferred to the airport for your flight home. Transfers are only provided on the actual end day of the cruise. Guests who have purchased a post-cruise land extension will be transferred from the ship to the hotel and from the hotel to the airport accordingly. Porterage services at the airport are not included. In accordance with Uniworld’s transfer guidelines, all guests making their own flight arrangements are required to provide Uniworld with their flight information and post-trip arrangements no later than 45 days prior to departure in order to receive transfers. For complete details, please see the “Terms and Conditions” section of our current brochure or our website, uniworld.com. Guests who have purchased extra nights with a Uniworld optional extension will be provided private transfers as long as Uniworld has received their flight information no later than 45 days prior to departure. If your cruise package does not contain transfers (i.e., for flights outside Uniworld’s recommended transfer time guidelines or if flight details have not been communicated to Uniworld in time), then please make your way from the ship or hotel as per your trip itinerary at your own expense.

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Private Car Transfers: Guests who make independent flight arrangements and arrive outside Uniworld’s recommended transfer time guidelines can purchase private car transfers from Uniworld at an additional cost. Private car transfers are only available on the cruise start and end dates. Please ask your preferred Travel Professional or Uniworld for details. In some locations, private transfers are not available due to the distance between the airport arrival city and the port of embarkation and disembarkation. Guests with Independent Arrangements: For guests who are making their own way to the ship and who are not using Uniworld’s transfer options, we strongly suggest that you call the ship to determine its exact location before proceeding to the dock. The ship’s telephone number will be shown on your Cruise Ticket. Docking assignments for river cruise vessels can change at the last minute, and the information provided on your Cruise Ticket about the expected docking location could be incorrect on your day of arrival. It is not possible for Uniworld to notify guests making their own way to the ship of any last-minute changes. Late Flight Arrivals and Missed Flights: If your package includes a Uniworld arrival transfer and you experience a travel delay of any kind, please proceed as follows: Advise an airline representative at the airport that you are a cruise passenger set to sail that day or the following day. Upon clearing customs in the cruise or extension start city, look for the Uniworld representative outside the customs area. Depending on the nature of the delay, Uniworld’s ground staff may be able to track flight changes. If your flight arrangements were drastically altered, it is unlikely that the ground staff will be notified in time of your specific flight changes. And due to security protocols enacted after September 11, 2001, airlines very rarely provide updated flight information to third parties. If you cannot find the Uniworld representative, please contact the Transfer Provider in your arrival city. Their contact information is shown in the transfer section of your Cruise Ticket. If unable to match you up with a scheduled group transfer, the Transfer Provider will ask you to make your way to the ship or hotel at your own expense. Costs incurred due to missed transfers are the responsibility of the guest, and in most cases, compensation can be obtained from your Travel Protection Plan provider or airline carrier.

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Flight information and pre-trip arrangements for all guests making their own flight arrangements must be given to Uniworld no later than 45 days prior to departure in order for transfers to be properly arranged. Your flight arrangements must also be made in accordance with Uniworld’s recommended transfer guidelines. For complete details, please see the “Terms and Conditions” section of our current brochure or our website, uniworld.com.


Baggage Delays: Baggage delays do unfortunately occur from time to time, especially during peak travel periods. First and foremost, do not leave the baggage area without completing a Lost Baggage Report with your air carrier. This report is essential to the tracking of your claim. If traveling with a companion, we recommend that one (1) person exit the baggage claim area and locate the transfer representative to inform him or her of the situation. This will allow the representative to ensure that transfers are properly provided. Give the air carrier a copy of your travel itinerary and the ship’s contact information. Report your lost baggage to the Uniworld representative and provide your Uniworld Cruise Manager with a copy of your Lost Baggage Report. This will assist our staff in helping to locate your baggage as quickly as possible. Uniworld is not responsible for loss, theft, or damage to baggage and/ or personal belongings. A protection plan covering lost, stolen or damaged baggage is available through the Uniworld Travel Protection Plan.

Pre- or Post-Cruise Optional Extensions All Uniworld land programs are fully hosted by a Uniworld local host who will be on hand during your stay to provide you with information and assistance. Daily breakfast, transfers and porterage are also included. Most feature at least one (1) special sightseeing program. Guests on a pre-cruise optional extension will receive a welcome briefing from the on-site Uniworld representative the evening of the first day of the extension. Guests on a post-cruise optional extension will receive their briefing onboard the ship prior to disembarkation. This briefing will familiarize you with the scheduled program and provide additional information about excursions, dining recommendations, shopping tips and more. Details of your pre- or post-cruise optional extension are included with your final documents.

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Hotel Check-In and Hotel Check-Out Please note that every effort is made to ensure that your hotel room is available and ready for occupancy upon your arrival at the hotel. This is not always possible due to differences in hotel check-in times and scheduled airport-to-hotel transfers. Most hotels do not allow check-in earlier than 2:00 pm. If you arrive at the hotel before 2:00 pm, you may need to wait until the room becomes available. Hotel check-out must be no later than 12:00 pm.

Embarkation and Disembarkation Embarkation: Guests are to embark no later than two (2) hours prior to the scheduled sailing time. Bordeaux, Vineyards & Châteaux—the ship will overnight the first night in the embarkation city. All times shown are subject to change without notice. Uniworld is not responsible for any loss, damages, personal costs or inconvenience incurred due to such changes. On embarkation day, the ship is being cleaned and prepared for your arrival. Most of the ship’s facilities, including your stateroom or suite, will not be available before 3:00 pm. We appreciate your understanding and cooperation. Should you arrive at the ship earlier than 3:00 pm, you may leave your baggage at the Front Desk and take a walk in the area or relax in the lounge. Please keep your hand baggage with you at all times. Complimentary coffee, water and light snacks will be available for your enjoyment. Disembarkation: About two (2) evenings before your departure from the ship, your Cruise Manager will brief all guests about what to expect on the morning of disembarkation and what time to have baggage available for pick-up, and will distribute any documentation necessary to make your departure as smooth as possible. All guests must vacate their staterooms and suites no later than 8:00 am the day of disembarkation so the staff and crew can prepare for the next group of guests. Breakfast hours are coordinated around airport transfer times, which, in some cases, can be very early in the morning. It is not unusual in some destinations to have airport transfers as early as 4:00 am. In such cases, we will provide guests with coffee, tea, juices and pastries from our 24-hour coffee station.

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If your delay is serious enough that you miss the starting point of your cruise, you will need to get to the next stop on the ship’s itinerary at your own expense. Using the ship’s phone number shown on your Cruise Ticket, please contact the ship for its exact location on your revised date of arrival. The ship’s personnel will advise you on the best course of action. Uniworld is not responsible for missed transfers or additional costs incurred in getting to the next destination due to missed or delayed flights.


About Your Uniworld Cruise Package and Onboard and Onshore Services Your ship’s onboard restaurant provides a relaxed environment and accommodates all guests with open seating. It offers both local and international cuisine. Breakfast and lunch are sumptuous buffets, while evenings feature specialties of the chef and regional dishes. All beverages are included (excluding premium wine and premium spirits) during your cruise. In addition, al fresco dining may be available on the Sun Deck on scheduled nights, weather permitting. Reservations are necessary as space is limited. Reservations can only be made onboard the ship.

Complimentary bicycles and Nordic walking sticks are available for your onshore enjoyment. Bicycle and walking paths are easily accessible from some of the ports of call. Your Cruise Manager can offer recommendations. The number of bicycles and Nordic walking sticks available is limited, and they can only be reserved through the Front Desk 24 hours in advance of the time you wish to use them (or on the day of, if available). Their use is solely at your own risk; all guests must sign a release form prior to using bicycles or Nordic walking sticks.

Gratuities All tips and gratuities are included during the cruise portion of your trip as well as on pre- and post-cruise optional extensions purchased in conjunction with your cruise.

Health and Hygiene

Please notify Uniworld immediately if you have any special dietary concerns or considerations that need to be taken into account while traveling with us. We will do our best to ensure that your request is accommodated, but we cannot guarantee that every request can be met in all cases.

As part of our commitment to a clean, safe and healthy onboard environment, Uniworld practices a strict sanitization protocol on our ships. To assist us in this important matter, we kindly ask all guests to frequently wash their hands and to consistently use the handsanitizer machines when entering the ship and when entering the restaurant. The machines are located just inside the main entrance to the ship and at the entrance to the restaurant. We thank you in advance for your cooperation in this very important matter.

Elevators

Ice Machine

The River Royale is equipped with an elevator that services all decks except the La Durance Deck and the Sun Deck.

For your convenience, two self-service ice machines are available, one located at the fitness center, and one located at the Blues Café. An ice bucket is provided in your stateroom or suite.

All meal times are scheduled around tour departures, and breakfast can take place very early in the morning.

Fitness Center The Fitness Center is open 24 hours a day. Use of the fitness equipment is at your own risk.

Front Desk The Front Desk operates 24 hours a day. The Night Receptionist will make hourly safety checks of the ship.

Gift Shop There is a gift shop onboard with a limited selection of toiletries, souvenirs and other sundries. All purchases are charged to your shipboard account. The hours of operation are adjusted to each day’s program.

Internet Access Laptop computers allowing you to send and receive emails and to access the Internet can be borrowed from the Front Desk. In addition, you may use your own laptop computer to access our Wireless Internet Service (Wi-Fi). Wi-Fi is available throughout the ship and is generally best in the main lounge. The use of laptops and Wi-Fi service is complimentary. Please note: The Internet connection might not be available in remote areas or when transiting locks. Expect the connectivity speed to be slower than your home connection and not suitable for services requiring a high bandwidth such as Skype or YouTube.

Please note: No over-the-counter medications are available, in accordance with European laws.

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Dining

Go Active


Laundry

Responsibility and Waiver

There are no dry cleaning facilities onboard. The ship provides washing, drying and ironing services for a fee. There is no self-service launderette onboard the River Royale.

The guest accepts the terms and conditions of the Passenger Ticket Contract when participating in any organized shore excursion/tour that is provided by Uniworld. Participation in some shore excursions or tours may also be subject to an independent operator’s own terms and conditions.

The onboard lounge provides spectacular, expansive views at every turn. Relax in the comfort of soft chairs and sofas upholstered in fine fabrics and leathers. Enjoy our full-service bar and dance the night away to the music of our onboard pianist. The coffee station is located in the main lounge. Complimentary coffees and teas are available here 24 hours a day. The lounge also serves specialty coffees and finely brewed teas on order.

Mail Stamps are available for purchase at the Front Desk. Mail is posted daily unless local mail facilities are not available. Uniworld is not responsible for mail that is not properly delivered to the addressee by the postal service.

Mooring and Docking Facilities Local river authorities allocate docking space based upon ship arrivals and departures in port. Typically, river ships dock facing upstream, against the current. Occasionally, port conditions require ships to tie up alongside each other, in which case guests may be required to walk through another ship to get to their own ship. This is part of the river cruise experience and is perfectly normal and beyond the control of Uniworld. Guests may experience obstructed views from staterooms and suites when the ship is docked.

Quietvox Uniworld is proud to use Quietvox portable audio headset systems on shore excursions and tours, so that you will always be able to hear your local expert’s commentary with ease and comfort. Connection to the local expert’s transmitter takes about 40 seconds, so if you do not hear the local expert straight away, please be patient. The Quietvox system can be used with hearing aids that are compatible with a telecoil induction loop. All you need to do is to replace the regular Quietvox earpiece with the telecoil. We have a limited number of telecoil induction loops onboard available to loan, so please inquire with the Cruise Manager once you are on the ship.

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Safety Deposit Box Each stateroom and suite onboard and hotel room onshore comes equipped with a safe. We urge you to leave valuables at home. We are not responsible for any valuables left in your stateroom or suite. Any charge to return “lost and found” property onboard will be at the owner’s expense. Please beware of pickpockets when ashore.

Shopping Time for shopping is allowed for within the framework of most sightseeing programs. Actual time available for shopping may be limited due to tour constraints. Keep in mind that many shops in France may be closed on Sundays and holidays. Shopping recommendations can be made by your Cruise Manager and shipboard staff. Larger stores accept most major credit cards. Market vendors and small stores usually only accept local currency. It is a good idea to take a small amount of cash for on-the-spot gratuities or to purchase souvenirs or sundries.

Shore Excursions Each cruise program includes comprehensive shore excursions led by a local English-speaking expert; these excursions have been designed to provide you with the best possible experience ashore. A complete day-by-day shore excursion itinerary is provided in this booklet. Details for your particular itinerary can also be found at uniworld.com.

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Lounge and Coffee Station


Weather

The ship maintains a non-smoking environment in all public areas and in the staterooms and suite. Smoking is only allowed on designated parts of the Sun Deck, which are marked on the deck plan in your room directory. For the comfort of all passengers smoking is not permitted on sightseeing or transfer vehicles.

Today, weather forecasts are widely available at the click of a button on the Internet. Uniworld’s favorite resource for up-to-the-minute international weather information is weather.com. This site features a very informative vacation-planner tool that you may find useful.

Spa Treatments and Massage

Prepare for a variety of weather conditions, depending on your travel season and the regions through which you will be cruising. Layering clothing items is always your best bet, as this allows you to adjust to most temperatures, including artificially maintained temperatures, by removing or adding items throughout the day.

Spa treatments and massage services are available onboard the ships. These services are available for a fee and can be paid for in cash or with a credit card at the time of purchase or at the time you settle any of your onboard charges prior to disembarkation from the ship.

Stateroom and Suite Amenities Every riverview stateroom and suite includes an individual thermostat for air-conditioning and/or heat, a flat-screen TV, an internal telephone, a safety deposit box, a bathroom stocked with L’Occitane and Hermès bath and body products, a luxurious bathrobe for each guest, complimentary bottled water, a hair dryer and an umbrella. Electrical current is 220V, the European standard, however each stateroom and suite has one 110V outlet. The majority of staterooms have hotel beds that can be positioned separately or together. Your stateroom or suite will be serviced by your Stateroom/Suite Attendant on a daily basis. Security and maintenance checks may also be performed. The River Royale features butler service in the suite.

Sun Deck Access For safety reasons, access to the Sun Deck may be limited or restricted while passing through locks and areas with low bridges, and during inclement weather.

Visitors Visitors are generally not permitted onboard the ship and are not allowed to join any shore excursions. Please make arrangements to meet your friends and relatives onshore.

Water The ship has been outfitted with a sophisticated filtration system, and the tap water in each stateroom and suite is safe for drinking. In addition, bottled water is provided in your stateroom or suite for your comfort. Also, for your convenience, we’ve provided two reusable, eco-friendly water bottles in each stateroom and suite that may be refilled and carried along on your daily shore excursions. The bottles are yours to keep as a souvenir of your voyage. 18

What to Wear

Comfortable, sporty, smart-casual daywear is appropriate both onshore and onboard. Everyday slacks, khakis, walking shorts and everyday skirts/dresses are recommended. For warmer temperatures, we suggest lightweight clothing that can be layered, such as a mix of sweaters, lightweight knit shirts, slacks and walking shorts. For early spring and late fall departures, you’ll find sweatshirts, heavier cotton or wool tops and long-sleeved shirts, and corduroy or heavy khaki pants perfectly suitable. Mix-and-match color schemes work best to help keep baggage light. You will participate in a significant amount of walking over uneven terrain during your time ashore. We recommend comfortable walking shoes with good ankle support. Sturdy sandals are another good option. For evenings, any resort-type wear is perfectly suitable; however, we do ask that you not wear shorts to dinner. Men may want to bring one sport jacket for dressier restaurant venues and for special events onboard such as the Captain’s Welcome and Farewell festivities. Women may wish to bring a cocktail dress or two for finer dining or entertainment experiences. Don’t forget to pack a lightweight, waterproof jacket (preferably hooded) or even a heavier-weight windbreaker for colder temperatures.

Omissions Uniworld is not responsible for omissions or printing and/or presentation errors in brochures, on Internet sites or in any other media where such information may be presented; we reserve the right to make corrections as required.

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Cruise Companion

Cruise Companion

Smoking


What time will excursions depart?

I have concerns about my physical ability. What do I do?

All shore excursions are carefully coordinated to the ship’s daily schedule. Prior to dinner each evening, your Cruise Manager will brief all guests about what activities will take place the next day. This briefing includes information about departure times, specifics about the shore excursions/tours not covered in this booklet, shopping and restaurant recommendations, and other important information about the port of call. In addition to the briefing, a daily program will be distributed to each guest’s stateroom or suite every evening. This program provides a written overview of all events taking place the next day—whether onboard or ashore.

Cruise Companion

Guests with mobility concerns should discuss their concerns with Uniworld staff in advance of their departure. Guests requiring the use of a mobility device, such as a wheelchair, motorized scooter or walker, may not be able to participate in many shore excursions or use such devices onboard the ships. Also, guests who are limited in their ability to walk long distances may also have difficulties, as there is often uneven terrain on many shore excursions. How accurate are the shore excursion/tour descriptions? Uniworld does everything possible to ensure that shore excursions are performed as promoted and as outlined in the subsequent pages. In certain circumstances, or for reasons beyond the control of Uniworld, it may not be possible or practical for the excursion to be performed exactly as written. The decision not to operate, to alter the operation, to change content, and/or to otherwise adjust or modify any element of the excursion as advertised is at the sole discretion of Uniworld, always taking into account the safety and best interests of the guests and the overall product delivery. Any such modifications to excursions will not result in eligibility for a refund. Can the itinerary change? What happens if it does change? You can count on the value of Uniworld’s vast experience and regional knowledge to make sure you enjoy your cruise even when conditions beyond our control occur. The very nature of a river, with its sources and networks of bridges and locks, means that there will be times when weather or other conditions in a region require Uniworld to make adjustments and modifications to the operation of an itinerary. Itineraries may need to be altered specifically because of water levels. Although every effort is made to keep itineraries as advertised, Uniworld reserves the right to make changes and substitutions as necessary to ensure the safety of our guests and the vessels. Time permitting, every possible effort will be made to alert guests in advance of boarding of any known changes. Otherwise, all guests will be informed onboard of amendments. Any changes to itineraries, including the addition of extensive motorcoach touring to effect delivery of the intended itinerary operation, will not result in eligibility for a refund.

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Does each motorcoach or walking group have its own tour guide? Yes. Each motorcoach or walking group has its own English-speaking local expert. Uniworld tries very hard to ensure that our guides are of the highest quality and well-versed in their subjects to make sure that you have the best possible time ashore. What is the transportation like on excursions? Uniworld works with some of the world’s best tour companies, all of which are chosen with our exacting standards in mind. To ensure your maximum enjoyment of each excursion, all motorcoaches seat 40 to 45 people and are air-conditioned whenever possible. There are a few destinations where the equipment may not be of a similar standard and, in such cases, the best possible transportation will be arranged. Rest stops will be provided throughout the course of the excursions, and most of the motorcoaches used for excursions will have onboard toilets. Is smoking allowed on shore excursions/tours? Smoking is not allowed while on the motorcoach, and many historical venues now request that visitors not smoke anywhere on site. We ask all our guests who smoke not to do so while on excursions/tours.

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Cruise Companion

Frequently Asked Questions


Start/End

River

CRUISE

LAND

UNESCO

Bordeaux, Vineyards & Châteaux Bordeaux to Bordeaux / 8 Days Edged by the Atlantic Ocean and the Pyrénées mountains, Aquitaine and its capital city, Bordeaux, offer unparalleled riches From noble châteaux to a breathtaking estuary, the Bordeaux region is an oenophile’s paradise and every traveler’s dream. You’ll experience three distinct rivers on this journey—the Garonne, the Dordogne and the Gironde—and savor the unique heritage of southwest France. Travel the Médoc wine route. Stroll through ancient towns. Sip Sauternes with a winemaker. Then return to the lively city of Bordeaux, one of Europe’s most beautiful river ports, and experience the romance of a moonlight tour. Discover the douceur de vivre, or sweetness of life, that only Bordeaux can provide.

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1

Day

Bordeaux b e D

Arrive at Bordeaux–Mérignac International Airport, where you will be transferred to the ship. Your ship is conveniently docked right in the heart of the city, so if time allows, why not stroll to the nearby food markets or take the tram to the popular Saint-Michel flea market, which is just a few stops away.

3

Day

Cruising the Garonne River and Gironde Estuary, Pauillac BB  L  D

Enjoy the waters of the Garonne River and the Gironde Estuary before heading to the pretty town of Pauillac, gateway to the storied Médoc wine route and the prestigious “châteaux road.” Visit a celebrated winery for an exclusive special tasting. Or take a guided bicycle ride through the Médoc vineyards.

Choice Is Yours Excursion Options:

2

Day

Cadillac, Bordeaux BB  L  WD

Vous êtes arrivé à Cadillac, the area known for producing sweet dessert wines under the celebrated Cadillac AOC designation. You’re in for a treat!

Featured Excursion:

It’s called the noble rot. Botrytis cinerea, a fungus that affects wine grapes, results in a concentrated and distinctive sweet wine that takes its name from the region, Sauternes. Today’s tour is devoted to an exploration of this region and its delectable wine. You’ll visit one of the area’s finest estates for an intimate wine tasting as special as the wine itself, sampling the unique perfume and flavor of Sauternes. After your tasting, you’ll journey to Château de Cazeneuve, a polygonal 14th-century fortress with a royal pedigree. A favored residence of Henry IV, who inherited it from his mother, Jeanne d’Albret, the beautifully restored château still belongs to descendants of the Albret family. Here you’ll gather for a delectable wine-pairing lunch and learn how easy (and fun!) it is to pair a sweet wine with a whole new variety of dishes. Note: Sailing on this stretch of the Garonne depends on the tides. If it is not possible to sail to Cadillac, you will be taken to your destination via motorcoach. Please be aware that tide levels may affect the order in which all activities and excursions are offered, since it is not always possible to sail to destinations in the order described in this booklet.

A special Captain’s Welcome Reception and Gala Dinner will be prepared for you this evening.

B. Exclusive guided “Go Active” vineyard bike ride with wine tasting

A. Médoc city tour with exclusive wine tasting

7 2 b

In 1855, when Napoleon III asked for a classification of the best wines in France to give visitors, some 60 Médoc wines were awarded Grand Cru status—out of 61 total. A panoramic tour of this legendary landscape takes you from Pauillac to the tip of the Médoc peninsula, past storied vineyards of the region, including Château Latour, Mouton Rothschild and Pichon Longueville Baron, and through the villages of Margaux, Saint-Julien and Saint-Estèphe. You might be surprised to discover that the peninsula is only three miles wide, though it is 50 miles long, and the road carries you past a dizzying array of architectural styles— Renaissance, Greek Revival and medieval—as well as miles of grapevines. You’ll turn off the road and enter one of these estates for a private tour and a tasting of premier Grand Cru wines—but you won’t know which one of these exceptional châteaux is your destination until you open your invitation.

B. Exclusive guided “Go Active” vineyard bike ride with wine tasting  7 3  Combine fresh air, gorgeous scenery and fine wine with a bicycle ride among the prestigious Médoc vineyards. Meet your guide and mount your bicycle in Pauillac and wheel out of town, pedaling through the lush landscapes of historic estates that have seemingly remained unchanged for centuries. Truly experience the atmosphere—the earth, the sunshine—of this famous wine-growing region. Do all those beautiful vineyards make you yearn to sample their fruit? Luckily, this adventure includes a stop at Château Lynch-Bages for a wine tasting. Notes:

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Bordeaux to Bordeaux

Bordeaux to Bordeaux

Cadillac, châteaux and Sauternes vineyards with exclusive artisanal wine-pairing lunch at Château de Cazeneuve  9 2 b

A. Médoc city tour with exclusive wine tasting


4

Day

Blaye, Bourg-sur-Gironde, cruising the Dordogne River, Libourne u BB  L  D

Sail across the peaceful waters of the estuary, where fishing huts rise above grassy marshlands edged by limestone cliffs, as you make your way to the town of Blaye. A visual feast awaits you on a storied road named for the many flowers that line it.

Featured Excursion:

This little road between Blaye and Bourg-sur-Gironde winds through picturesque hamlets with equally picturesque names—Pain de Sucre, Marmisson and Roque de Thau among them—limestone cliffs on one side, the Gironde on the other. Fishing huts on stilts stand above the waters of the estuary; charming 19th-century stone houses built by sea captains sit tidily along the road. Many of these captains traveled to far-off places and returned with exotic plants, which they planted in their gardens and along the road (hence the route’s name). But the history of these cliffs extends far beyond the 19th century—people have inhabited the area for thousands of years. Upon returning to Blaye, your guide will take you through the 17th-century demilune-shaped citadel built by famed military engineer Vauban. This fortress design was the one Vauban, Louis XIV’s favorite military engineer, found most satisfactory, and he built some 300 of them in the Sun King’s realm. The citadel contains the ruins of a medieval castle, houses, squares, streets, even a convent, all enclosed within stark walls. If you stand on top of those walls, you will have a terrific view of the estuary— this view was the field of fire, giving the citadel command of the river. This afternoon your ship sails to Bourg-sur-Gironde, which you may explore on your own. Climb the steep stone stairs rising from the riverbanks to the top of the village for a view of the confluence of the Gironde and the Dordogne, and be sure to check out the medieval gates and the Moorish villa.

5

Day

Libourne (Saint-Émilion) u BB  L  D

Saint-Émilion walking discovery tour with wine tasting

7 2 b

Hilltop Saint-Émilion offers both exceptional architecture and historic vineyards. The Romans were the first to plant grapes here, and this was the first vineyard region to be protected by UNESCO because of its history. Shops brimming with wine and wine tools line the steep cobblestone streets; medieval ramparts that bore witness to battles for control between French and English monarchs still stand; and vineyards encroach upon the village. Of all the sights, however, perhaps the most extraordinary is the 12th-century church carved into a cliff. Only the tower is aboveground; the rest of the church is subterranean. Its numerous underground galleries provided refuge during periods of strife, and include the grotto where St. Émilion, for whom the town is named, lived out his life in the ninth century. You have to see it for yourself—you’ll be amazed by its almost unfathomable construction. After touring Saint-Émilion, you’ll visit the cellars of a premier Grand Cru estate where you’ll taste some of the world’s most highly rated wines.

6

Day

Libourne, cruising the Garonne River, Bordeaux BB  L  D

Featured Excursion:

Libourne “Village Day” with farmers’ market

5 2

How could you visit this rich agricultural land without delving into a farmers’ market? Libourne’s market is the heart and soul of the town; everyone comes here to choose the freshest vegetables, the ripest cheeses, the most luscious fruits, the loveliest flowers, and to chat with the producers and growers. Check out the stalls brimming with produce in the market square, then duck into the covered market and savor the enticing aromas of bread and cheese, fish and meat. After exploring the market, you and a small group of other travelers will be invited to push open the doors of ateliers, homes and shops, meeting the artisans who make some of the goods arrayed so enticingly in the market.

Notes:

With Libourne as your base, travel to nearby Saint-Émilion and immerse yourself more deeply in the region’s history and wine culture.

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Bordeaux to Bordeaux

Bordeaux to Bordeaux

Scenic drive along the Route de la Corniche Fleurie with Blaye Fortress  7 2 b

Featured Excursion:


Featured Excursion: Exclusive “Bordeaux under the Stars” tour

5 1 b

It’s sometimes called the Port of the Moon, so what could be more appropriate—or magical—than to see Bordeaux under the moon and stars? Step aboard an open-top bus for a view of this extraordinarily beautiful city illuminated at night. The Bourse glimmers on the wide, shallow pool before it; the reflection of each lighted arch of the Pont de Pierre doubles the bridge’s graceful lines. Bordeaux has more protected buildings than any other French city but Paris, and your tour will show you just how lovely they are at night, each one masterfully lighted. This is a wonderful, unexpected way to see one of the world’s most beautiful cities.

7

Bordeaux u BB  L  FD

How to spend your last day in Bordeaux? You have a wonderful selection of exclusive opportunities to see this magnificent place, whose seamless blend of classical and neoclassical architecture led to its being designated a UNESCO World Heritage Site. “Do as the Locals Do” with a walking tour of the city, or venture out on a bicycle ride through the city. Either way, you’ll have an up-close and personal view of one of the world’s most bustling and dynamic cities.

Choice Is Yours Excursion Options: A. Exclusive “Do as the Locals Do” Bordeaux walking tour B. Exclusive guided “Go Active” bike ride through the Bordeaux back streets

A. Exclusive “Do as the Locals Do” Bordeaux walking tour  7 2 Catch a tram at the Quai des Chartrons to the Place de la Comédie, the heart of Bordeaux’s Golden Triangle. Though Bordeaux was the capital of Aquitaine in the Middle Ages and has its share of Gothic churches, it reached its apex in the 18th century: The splendid honey-colored stone buildings from this era make up a city core that UNESCO has designated a World Heritage Site. (This is the district that inspired Baron Haussmann when he redesigned Paris at Napoleon III’s behest.) Trade with the French colonies built this handsome district, furnishing vanilla, sugar, spices and cocoa to inventive chocolatiers and bakers, who used these goods to create iconic desserts. Chocolate, once a Spanish monopoly, became part of Bordeaux’s culinary heritage when banished Spanish Jews brought the art of chocolate-making to France. What are Bordeaux’s

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B. Exclusive guided “Go Active” bike ride through the Bordeaux back streets  5 3 Hop on a bike and wheel with your expert guide along the Quai des Chartrons, a riverfront neighborhood that was the purview of British wine merchants back when they dominated the wine trade. It fell on hard times in the 20th century, but the tall merchant houses have since been reclaimed; now they house welcoming shops and cafés. Pedal past the antiques shops of Rue Notre Dame and the Church of St. Louis on your way to major city squares such as the Bourse and Parliament before heading back to the ship along the banks of the Garonne. Of course your outing will include a stop for refreshments at one of the delightful cafés you pass. A special Captain’s Farewell Reception and Gala Dinner will be prepared for you this evening.

8

Day

Depart Bordeaux e b CB/BB

Disembark the ship. If your cruise package includes a group departure transfer or if you have purchased a private departure transfer, you will be transferred to Bordeaux-Mérignac International Airport for your flight home. Note: Ship schedule and order of sightseeing may change throughout the itinerary. Tour to port of destination by motorcoach and substitute visits to other sites may occur during your trip due to impact of the ocean tides, water levels, closures because of public holidays or other uncontrollable factors.

Notes:

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Bordeaux to Bordeaux

Bordeaux to Bordeaux

Day

present-day residents enjoying when they step inside the luxurious food halls and elegant shops in this neighborhood? Find out as you sample the delicious handiwork of Bordeaux’s present-day bakers, as well as cheeses and chocolates—learn a few recipes too! You’ll also visit one of the city’s wine bars and see firsthand how the wines of the many local châteaux are enjoyed by today’s sophisticated clients.


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YO U D E S E RV E T H E B E S T

Our Commitment We are committed to providing our guests with the most comprehensively luxurious, value-packed river cruise experience possible. We are happiest when you feel you are a respected guest in the finest of homes—ours. 2015

2015

Editors’

Editors’

“Best River Cruise Line”

“Best River Cruise Line Shore Excursions”

Picks

“#1 River Cruise Line”

“Finest Cruise Line Dining” Readers’ Choice, Top River Cruise Line

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CST #2075415-20

Picks

“Best Luxury River Cruise Line”

FPO


EUROPE and RUSSIA Enjoy extraordinary luxury, comfort and convenience with expertly planned itineraries ranging from 8 to 24 days.

GENERATIONS Our award-winning family program on 22 European departures features excursions designed especially for young travelers.

ASIA Discover the places you’ve longed to see in India, China, Vietnam and Cambodia while traveling onboard the finest ships and staying in deluxe, five-star hotels.

For more information Please call Uniworld at 800-733-7820 or contact your preferred Travel Professional. uniworld.com

A f a m i ly of br a n d s

A Proud Member of The Travel Corporation Family Uniworld is a member of the family-owned The Travel Corporation (TTC) and is renowned and trusted for its outstanding quality, service, value, reliability and financial stability. TTC.com


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