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Q: What is the history of Veolus in Mexico and what sets it apart from its competition? A: Veolus is a 100 percent Mexican company. We mainly focus on operation and maintenance (O&M) of technical infrastructure, such as combined heat and power (CHP) engines, air conditioning, escalators, generators, power plants, lighting, substations, fire protection networks and, of course, energy efficiency. We provide all of these services across the country and have more than 20,000 pieces of equipment under maintenance, as well as over 2.5 million square meters in operation. In 2001, Veolus started business in Mexico as an affiliate of Dalkia, which today is part of power producing giant EDF. The company was the result of a coinvestment with EDF and Veolia, a leading sustainable utility. In 2014, the two companies decided to exit several countries, including Mexico. From that point onward, Veolus became a fully Mexican company, providing its world-class quality services to the local market. What sets the company apart from the competition is the close relationship it has with its clients. We believe in focusing on operational excellence, as well as a sense of urgency to respond in a timely manner to our customers’ needs. Equipment can fail or be damaged if it is not correctly used. That is why it is important for us to provide O&M services by
Francisco Torres
applying technical infrastructure because it is considered the basis of energy efficiency. Equipment that is not wellmaintained consumes more energy, making energy saving measures futile without proper O&M.
CEO | Veolus
Veolus has over 750 employees who share the same principles: sense of urgency, high quality of service, transparency, honesty and innovation. I believe these principles have been key to our successful collaboration
Efficient O&M Saves Costs and the Environment
with customers for the past 15 years. Veolus participates in all industrial sectors and economic activities in the country. We are present in the retail, health, logistics, education, telecommunications, manufacturing, tourism and public sectors. Veolus offers services through a variety of schemes. For smaller companies, it could be less feasible to have our staff on site, which we often provide. Instead, we program groups of engineers who travel and provide regular maintenance. We always offer tailored solutions to our clients because every facility is different. Since Veolus does not manufacture its own equipment and has no exclusivity, it is able to work with all brands when it comes to equipment. Q: What are the main services Veolus can offer Mexico? A: Veolus focuses on three main business lines, starting with energy efficiency. We help our customers save money via electric or thermal energy. We provide solutions beginning from the earliest stages, which include engineering, procurement of equipment, installation, commissioning and O&M in order to guarantee savings. These measures can be implemented either through customer investment or through an investment scheme that we arrange, since we are one of the two Mexican Energy Services Companies (ESCOs) selected by the Inter-American Development Bank (IDB) to participate in their program.
