PRACTICAL ACTIONS FOR MEANINGFUL COMMUNITY ENGAGEMENT
RIBA PLAN OF WORK
These postcards describe actions that can be taken throughout a project to support a more meaningful engagement process. To explain when they might be most effective, there is one postcard per professional work stage set out by the RIBA (Stage 0-7).
HOW WE WORK TOGETHER
On this postcard are things that should be kept in mind at every stage of a project.
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What we’ll do together: •
Remember that communities are diverse and may have different needs and expectations about a project or engagement process.
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Hold events at different times of day in convenient and accessible venues where different types of people feel comfortable.
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Use appropriate forms of communication to reach people with different needs and establish a clear point of contact for the community.
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Avoid everyday language or jargon.
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At the start and end of every work stage, clearly explain and discuss the next steps together.
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Talk openly about project limitations and encourage honest discussions to explore creative solutions.
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Keep a record of the engagement process and regularly ask for feedback.
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Use the engagement process as an opportunity for education, by connecting with schools and promoting internships for young people.
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