View the Lifestyle magazine to learn more about what’s happening around the Club, departmental updates, and upcoming events
ON THE COVER
PARK & FARMS TEAM
Interested in joining the team? Contact one of our members below!
Christian Acuna
Madison Elena
Shantae Fauntleroy
Jessica Noffsinger
Abby Rodriguez
Hannah Schmitt
QUICK LINKS
BCC Staff Page
Helping Hand Website
Staff Pastry Shop
Towson Mental Health
Password: BCC1898
TILLY THE BEAR
Can you find the Park & Farms mascot, Tilly? If you do, click on him to be entered into a monthly raffle for a gift card!
The Park & Farms Team (from left to right) Madison Elena, Shantae Fauntleroy, Abby Rodriguez, Jessica Noffsinger, & Hannah Schmitt
GREAT PEOPLE MAKE FAVORITE PLACES
BCC has created an actionable statement that helps define our philosophy known as The Simple Truth: Great People Make Favorite Places. Below is a small sample of staff members who are helping to make BCC your favorite place.
April Staff Member of the Month
Bennett Wisner, Assistant Golf Professional
He joined our Golf Operations Team in late summer 2024, following his time as a professional golfer. Since day one, Bennett has consistently stepped up to support every aspect of the operation and truly embodies what it means to be a team player. His upbeat and welcoming demeanor creates a positive experience for members and guests every day. We’re proud to recognize Bennett’s hard work, dedication, and outstanding contributions with this welldeserved honor!
May Staff Member of the Month
Simple Truth Award
Dezmon Grey, Golf Fitness Performance Specialist & Personal Trainer
In April, Dezmon partnered with our Director of Instruction Cathy to host a successful Golf Fitness Open House that drew 23 attendees where his presentation was a standout and impressed all who attended. He has also rapidly expanded his personal training revenue and client roster, regularly supports our Golf Instructional Team, and recently led a well-received BCC YOUniversity session. Members constantly praise his energy and impact—one even stopped by just to say how much “heart” he has. Dezmon is a valued member of the BCC Team, and we’re excited to see how our Golf Fitness Performance program continues to thrive under his leadership.
Isabel Afong, Refreshment Stand Attendant
During a recent golf round, a member with a gluten allergy inquired about a snack. At the time, only First Tee bars were available, which the member determined were not gluten-free. Isabel could have left it at that, but she didn’t. Instead, she went out of her way to check the fridge and discovered a gluten-free option. Without hesitation, Isabel hopped in a cart and personally delivered the bar to the member out on the course. Isabel’s thoughtful care and initiative went above and beyond expectations. The member was truly grateful and made a point to share just how much it meant to them.
Monday, october 13 | 9:00aM
20431 Middletown Rd | FReeland, Md
First Fruits Farms is a powerful force in our community, over 27 million pounds of our fresh produce has been harvested and distributed to food banks, shelters, schools, churches, and other organizations throughout Maryland and the Mid-Atlantic region. Come join this unique experience, and leave knowing that you helped better your community alongside your teammates.
TODAY
Look at what we’ve accomplished for First Fruits Farms in the past!
2025
7,000 lbs of onions
2024
2,300 lbs of zucchini
225 lbs of onions
12,000 lbs of cabbage
2023
90 boxes of collard greens
4,000 loaves of bread boxed
2,000 lbs of tomatoes
2022
10,500 lbs of cabbage
9,000 lbs of green beans
2,000 lbs of zucchini
19,000 lbs of potatoes
A professional email signature helps reinforce your identity, provides key contact information, and ensures consistency across communications. Keep it clean, concise, and aligned with your organization’s brand. The signature should include essential details without overwhelming the reader.
DO
Have your signature set up properly
Having a branded email signature helps add legitimacy to your email, offers multiple points of contact, and portrays brand awareness.
Set up your BCC Email Signature!
1. Go to the Shares Drive / BCC Communications Resources Files / BCC Staff Email Signature
2. Open the word document and fill replace your information with your own. Please do not save over this word document
3. Follow along the Staff Tutorial Email Signature PDF to complete!
Have a Profile Picture
We don’t often see each other face-to-face, and it helps others recognize who were’ communicating with
Be sure that the photos is recent and professional
Click here to View A Tutorial on how to set up your profile picture
Don’t
Don’t take a jpeg of your signature
Using a jpeg in replace of the live signatures, loses the links and has a high chance of being blurry or pixelated.
Makes it difficult for anyone to copy and paste an phone number, email, or address from your signature
Don’t add long unnecessary disclaimers
Advoid using too many colors or fonts
Avoid using emojis or excessive formatting
Don’t get hooked
HOW TO AVOID EMAIL PHISHING SCAMS
Phishing is a popular form of cybercrime because of how effective it is. Cybercriminals have been successful using emails, text messages, and direct messages on social media or in video games, to get people to respond with their personal information. The best defense is awareness and knowing what to look for.
URGENT CALL TO ACTION OR THREATS - Be suspicious of emails and Teams messages that claim you must click, call, or open an attachment immediately. Often, they'll claim you have to act now to claim a reward or avoid a penalty. Creating a false sense of urgency is a common trick of phishing attacks and scams. They do that so that you won't think about it too much or consult with a trusted advisor who may warn you.
TIP
Whenever you see a message calling for immediate action take a moment, pause, and look carefully at the message. Are you sure it's real? Slow down and be safe.
SPELLING AND BAD GRAMMAR - Professional companies and organizations usually have an editorial and writing staff to make sure customers get high-quality, professional content. If an email message has obvious spelling or grammatical errors, it might be a scam. These errors are sometimes the result of awkward translation from a foreign language, and sometimes they're deliberate in an attempt to evade filters that try to block these attacks.
GENERIC GREETINGS - An organization that works with you should know your name and these days it's easy to personalize an email. If the email starts with a generic "Dear sir or madam" that's a warning sign that it might not really be your bank or shopping site.
MISMATCHED EMAIL DOMAINS - If the email claims to be from a reputable company, like Microsoft or your bank, but the email is being sent from another email domain like Gmail.com, or microsoftsupport.ru it's probably a scam. Also be watchful for very subtle misspellings of the legitimate domain name. Like micros0ft. com where the second "o" has been replaced by a 0, or rnicrosoft. com, where the "m" has been replaced by an "r" and a "n". These are common tricks of scammers.
OUTLOOK SHOWS YOU A BANNER THAT SAYS WE COULD NOT VERIFY THE SENDER - Outlook shows you this banner when something in the email headers is suspicious. Perhaps the email had failed authentication using commonly accepted internet standards. Perhaps the From field may have a value that deviates from industry standards in order to misrepresent the real sender and trick the email server. Whatever it is, you should remain cautious about the email content. We can't verify that this email came from the sender so it might not be safe to respond to it.
SUSPICIOUS LINKS OR UNEXPECTED ATTACHMENTS - If you suspect that an email message, or a message in Teams is a scam, don't open any links or attachments that you see. Instead, hover your mouse over, but don't click the link. Look at the address that pops up when you hover over the link. Ask yourself if that address matches the link that was typed in the message. In the following example, resting the mouse over the link reveals the real web address in the box with the yellow background. The string of numbers looks nothing like the company's web address.
See a Phish? Report it
If you see signs of a scam and are suspicious of a message, better safe than sorry. Report it!
With the suspicious message selected, choose Report > Report phishing from the ribbon. This is the fastest way to report the message, remove it from your Inbox, and improve our filters so you get fewer of these messages in the future.
REPORT PHISHING
NEW MESSAGE
Want more information on how to protect yourself and respond to phishing scams?
See what the Federal Trade Commission says!
WHAT IS BCC YOUNIVERSITY?
BCC YOUniversity is a continuing education program geared to promote personal and professional growth for all BCC staff.
STAFF REQUIREMENT
All year-round Full-time and Part-time staff are required to participate. Seasonal staff are welcome to attend with supervisor approval.
• Full-time staff are required to obtain a minimum of 4.5 credits within the fiscal year (March 1-February 28)
• Part-time staff will be required to obtain a minimum of 3 credits within the fiscal year (March 1-February 28)
• All new staff are required to take one BCC Basic History course
NO SHOW POLICY
.5 Credit deduction for not attending class without prior cancellation notice. To cancel your class, login to Sign-Up Genius or contact Lauren Kourtsounis at lkourtsounis@bcc1898.com
INTRO TO CLUB FITTING & REPAIRS
Ever wonder how the right golf club can improve your game? In this specialized class, Luke Young will guide participants through the essentials of club fitting and basic golf club repairs. From understanding shaft flex and grip size to adjusting lie angles and replacing grips, Luke will break down the tools, techniques, and reasoning behind every adjustment. The session will feature live demonstrations, hands-on practice, and real-world tips to help golfers of all levels get the most from their equipment. Whether you’re curious about customizing your own clubs or just want to learn how fitting affects performance, this class offers practical insights and skills
AUGUST 5 | 2:009M | .5 CREDIT
PROFESSIONAL EMAIL ETIQUETTE
Walking us through a workplace necessity, our Director of Communications, Rachel Upton, will enlighten us on the do’s and don’ts of professional email etiquette. No matter your current position, this information is invaluable to your future and the way that you communicate with your peers or even supervisors. Join us for just half an hour, and you will be walking out of the room with fine-tuned skills and a newfound sense of confidence when interacting with others! This class is required for all Leadership.
AUGUST 8 | 3:00PM | .5 CREDIT
GOLF CART SAFETY
Join instructors Luke Young, Ethan Pfluger, and Brett Keller for a practical and engaging class on golf cart safety. This session will focus on building awareness and teaching responsible operation of golf carts in school, recreational, and event settings. Participants will explore key safety topics including speed management, safe passenger practices, proper turning techniques, and how to handle uneven or crowded terrain. The class will combine clear demonstrations with interactive, hands-on exercises designed to reinforce safe driving habits. Join the team in a fun instructional demonstration to become aware and responsible when operating golf carts!
AUGUST 12 | 2:00PM | .5 CREDIT
BISCUITS 101
PERSONAL MEMBER
BCC
In Chef Dan’s biscuit-making class, students will learn how to make perfect, flaky biscuits from scratch. He will emphasize the use of cold ingredients, gentle flour handling, and minimal mixing to achieve light, tender results. Students will cut butter into flour, knead dough carefully, and cut biscuits cleanly to ensure an even rise. Chef Dan will demonstrate each step clearly, share helpful tips, and answer questions with humor and expertise. He will also explore ingredient variations and explain how baking temperatures affect texture. You won’t want to miss this class, the fun banter, and tasty samples!
AUGUST 21 | 11:00AM | 1 CREDIT
4 YEARS RUNNING!
INSTRUCTORS NEEDED BCC YOUNIVERSITY
WE WANT TO HEAR YOUR PASSIONS SHARE THEM AS AN INSTRUCTOR!
Do you ever find yourself wanting to bring your hobby to work? Let us help make that happen for you! If you have an interest and information on certain subjects, we would love to o er you a platform to speak on them. If you would like the opportunity to host a class, please contact Lauren Kourtsounis at lkourtsounis@bcc1898.com and we can start planning your course!
All staff instructors will receive credit for conducting classes, but must still complete the required credit categories as a participant.
MORE TO DO IN BALTIMORE
Oasis Nail & Spa
Indulge in the ultimate pampering experience and treat yourself to the deluxe mani-pedi at Oasis Nail & Spa. You deserve to feel beautiful and rejuvenated, and this offer provides the perfect opportunity to relax, unwind, and enhance your natural beauty.
Elevate your self-care routine and treat yourself to the luxurious experience of a deluxe mani-pedi at Oasis Nail & Spa. You deserve to feel pampered, beautiful, and rejuvenated, and this exclusive offer is the perfect way to indulge in a little self-care.
Shake & Bake Family Fun Center
Discover the Shake & Bake Family Fun Center, a beloved Baltimore gem since 1982, offering bowling and roller skating under one roof. Owned by Baltimore City Recreation and Parks, “The Bake” is a mustvisit entertainment spot in the historic Upton community, named after Colts legend Glenn “Shake & Bake” Doughty.
What’s in the deal?
Bowling Lane + Shoe Rental for 2, up to 4, or up to 6 People
Roggenart Baltimore
Looking for the perfect blend of taste and comfort? The selection at Roggenart Bakery, Bistro & Cafe will make your taste buds dance. Enjoy freshly baked pastries that will remind you of European streetside cafes. Whether you’re in the mood for something sweet or savory, there’s something here for everyone.
What’s in the deal?
Bowling Lane + Shoe Rental for 2, up to 4, or up to 6 People
National Aquarium
Friday is your night! Enjoy access to all our amazing animals and award-winning exhibits for half the price of general admission during Half-Price Friday Nights, brought to you by M&T Bank. An evolution of our Friday After Five program, Half-Price Friday Nights runs year-round, allowing you to spend any (or every) Friday evening after 5:00pm at the Aquarium. Tickets are available online or Friday evenings on-site.
Sip & Sketch: Garment Drawing
Bring your sketch pads to this free Thursday evening Sip and Sketch program. Exercise your garment drawing skills by capturing MCHC Education and Collections staff modeling historical garments ranging from Regency era through the Victorian era. Refreshments will be provided. Drawing materials are not provided. Museum admission is free all day for Free First Thursday.
Stained Glass for Beginners
Come experience the joy of stained glass art and leave with your very own stained glass sun catcher. Explore the colors and textures of stained glass, learn design rules and experience every step of the stained glass process from start to finish.
Choose from a selection of designs and glass. All materials included. Beginner course no experience needed 16 and up.
The Marketing & Communications Team
Rachel Upton Director of Communications
FAVORITE PROJECT
9 Years
I love working on long-form projects like books and magazines! It’s like putting together a giant puzzle—and I love a good puzzle.
CHOOSE A DIFFERENT BCC DEPARTMENT I would work for Pastry! I would be a taste tester.
Rachel Barnes
Digital Content Coordinator
9 Years
FAVORITE PROJECT Gathering social media content at Club Events
CHOOSE A DIFFERENT BCC DEPARTMENT Fitness & Wellness! I think teaching a group exercise class would be a lot of fun!
Jessica No singer Graphic Designer
FAVORITE PROJECT
Creating outsourced labels
6 Years
CHOOSE A DIFFERENT BCC DEPARTMENT I would abandon my team for Grounds, if it weren’t for the 6:00am shift start!
COMMUNICATIONS ANALYTICS
405 PROJECT REQUESTS SUBMITTED
9,220 EMAILS SENT VIA NORTHSTAR
120 FLYERS CREATED INCLUDES FITNESS, GOLF EVENTS, & RACQUETS
CLUB EVENTS
June FNPP: BCC Boardwalk 2025
From: Hanly Rogers
Great theme and menu - such a fun summer kick off!! The staff was top notch, as always, but it really makes all the difference.
Independence Day Celebration 2025
From: Lauren Eberle
Carnival rides- especially for the older kids. I liked the new idea of tickets to the pie in the face in lieu of prizes for carnival games. The food was fantastic, the light-up accessories were amazing! I loved looking out at all the lights when the sun set! It was such a cool vibe!
Katrina Pemberton
The entire event is always so well done. I know it’s a huge event to put on and I am always so impressed with how calm, happy and engaged the staff is. The buffet was always being refreshed, lines were never long, and the kids had a blast. I loved the kids’ food area! Bravo!
Julie Wheeler
This is our favorite event of the year. Everything is so well done, and we appreciate the efforts and planning that goes into an event of this magnitude! Thank you for all you do.
From: Lauren Murphy
No one does the Fourth like BCC! This is always a fantastic event for young families.
Marlene Adkins
I marvel at how well organized this large event was. I think this event highlights the beauty of the grounds and the clubhouse. Everything was wonderful and the fireworks were spectacular! Thank you!
From: Deborah Feeley
It’s hard to say. The rides, entertainment, food. Fireworks sky divers. The grand kids loved as well as the adults! It was FABULOUS!
FIVE FARMS À LA CARTE
From: Denise Kulinski
Lunch is always a pleasure at the outside bar with Matt and Austin. we especially enjoyed the Buffalo Flatbread.
From: Christine Powderly
Cynthia, our waitress, was awesome and so fun.
From: Monique Satpute
Our waitress, Kayla F., was very attentive and the food came out quickly.
From: Robert Travers
The staff exceeded all expectations and are so professional and friendly. I will never go to another restaurant due to then - thank you
GOLF
From: Richard Silberstein
Just a wonderful day and my guests loved the course and everything about the day!
From: John Nolan
Played with my wife. Was greeted by Joe at the parking lot and Phillip at the tee. Course was in great shape and the 9 holes went quick. So fun! Thank you.
From: Paul Gloth
Madie is the best! She just makes the experience better.
From: Shawn Bryden
Being able to play the West Course on a Saturday Afternoon and staff was kind enough to allow me tee off on 10!
Samantha Beecher
It was super easy, but I want to shout out someone not in golf who made my experience even better. I was walking up to go play and was talking with Kayla. She offered to grab me a cup of ice water with the heat, it was so sweet and kind! Thank you, Kayla, for being so thoughtful always!
POOL CAFÉ
From: Julie Lynch
I really appreciated the service at our umbrella. Maddie was super responsive and so friendly!
From: Jeff Clary
The setting is great for lunch and the staff are extremely polite and engaging.
TENNIS & PICKLEBALL
From: Tara Gupta
Jake is a great coach. Really explains the strategy and technique so well. Makes it easy to adapt into how I try to play. My whole family loves learning from him. Arya loved her camp today with Aubrey and Jake too. so well. Makes it easy to adapt into how I try to
AQUATICS
From: Peter Rogers
Erin Ann the lifeguard is due high praise - not a part of the pool cafe, but it kind of ties into the experience. Everyone was great as always.
Motivation CoRneR
Building Trusting Teams
In crisis, good leaders have the ability to step in and maintain control - but the TRUST has to be built first.
Simon is an unshakable optimist. He believes in a bright future and our ability to build it together.
Described as “a visionary thinker with a rare intellect,” Simon has devoted his professional life to help advance a vision of the world that does not yet exist; a world in which the vast majority of people wake up every single morning inspired, feel safe wherever they are and end the day fulfilled by the work that they do.
Simon is the author of multiple best-selling books including Start With Why, Leaders Eat Last, Together is Better, and The Infinite Game.
HELP HANG DRYWALL FOR HABITAT FOR HUMANITY
Friday, August 15 | Orchard Ridge | 9:00am-3:00pm
Help Habitat for Humanity hang drywall at their project at Orchard Ridge. All volunteers will receive a safety orientation. Ages 18-100 are welcome to volunteer - no experience needed!
Lunch will not be provided.
Wear closed toed shoes
ANNIVERSARIES
BCC SPORT TICKETS
BALTIMORE ORIOLES
BCC is offering four complimentary Baltimore Orioles tickets with a parking pass to each home game—which can be yours to win!
Tickets will be given out on a first-come, first-served basis. In the event of multiple requests, a lottery system will be utilized.
Brent Dennison
Merchandise Manager
Michele Odamtten Member Relations Manager
Bennett Wisner Assistant Golf Professional
NEW HIRES
Finn Smith Valet Attendant
Valentina Monroy Bartender
WE WILL MISS YOU!
Our fearless Editor in Chief will be leaving BCC to follow her passion for teaching. While it saddens us to see her go, we can’t help but cheer her on!
She worked tirelessly to keep Park & Farms both relevant and enjoyable, adding new ideas to each issue. She spent countless hours researching fun volunteer opportunities, local deals, and Baltimore events.
Not to mention all the love and support she gave everyone at BCC.
We wish you all the best in your next chapter, Madison!
