BCC Staff Initiatives by Baltimore Country Club

STAFF

INITIATIVES

AT BALTIMORE COUNTRY CLUB

TABLE OF

CONTENTS 1

Our Philosophy

Awards & Recognition

BCC YOUniversity

BCC Scholarship

Park & Farms, Staff Newsletter

Staff Member Programs

Sports Tickets, Staff Engagement Coordinator

Club-Sponsored Staff Events

Staff Appreciation Week

Green Folder Stories

OUR

PHILOSOPHY This statement is more than just words on paper, it is a way of life for us here at BCC. Every interaction our members have at the Club should be enjoyable and memorable, our staff members take every step to go above and beyond to accomplish this. Often, there are easy ways to make a positive impression on our members, from saying “happy birthday” or “congratulations,” but not being afraid to make the big gestures is what sets us apart.

BC C CORE FOUR 1. DO WHAT’S RIGHT, NOT WHAT’S EASY Take ownership & be accountable

2. EMPOWERMENT THROUGH OPPORTUNITY Be impactful with your actions

3. BUILD GENUINE RELATIONSHIPS

Engage, be passionate, present, & empathetic

4. BE EXTRAORDINARY

Going beyond expectations is the standard

AWARDS &

RECOGNITION

STAFF MEMBER OF THE MONTH

EXCEPTIONAL LEADERSHIP

SIMPLE TRUTH •

Creates an impactful Green Folder Story

•

Provides outstanding service that supports staff, members, & guests

•

Provides outstanding service that supports staff, members & guests

•

Exemplifies BCC’s commitment to the Simple Truth

•

Exemplifies BCC’s commitment to the Simple Truth

•

Employed at least 90 days

•

Managerial Level

Demonstrates a thorough knowledge of the Club Culture

•

Any positional level

B C C YOUNIVERSITY

At BCC, we are fortunate to have a breadth of talented members and staff with interesting life experiences and areas of expertise. To foster an engaging and fun learning experience for our staff, our Human Resources Team created BCC YOUniversity, which was introduced to staff members in May 2021. BCC YOUniversity is a continuing education program to promote personal and professional growth for all Baltimore Country Club staff. Staff can learn new skills from fellow staff members, members, and special guests in various courses ranging from gardening and mixology to leadership and fitness. Special guests have included Baseball Hall of Famer Cal Ripken, Jr., Baltimore Ravens kicker Justin Tucker, and United States men’s national team soccer player Walker Zimmerman. At the start of the program year, each staff member receives a copy of the course catalog detailing the program requirements and classes offered each month through the end of the fiscal year. Three categories of courses are offered to ensure a well-rounded program experience. These include: • BCC Enrichment: Course subject applies to the work environment • Member Engagement: Taught by a BCC member about their area of expertise • Personal Enrichment: Personal interests/hobbies

Full-time staff are required to earn a total of 4.5 credits, including at least one BCC Enrichment and one Member Engagement credit. Staff registers for classes online using Sign Up Genius. Classes are held during the workday and range from 30 minutes to an hour. Following each class, staff members receive a survey about their experience. Our staff members have reacted positively to participating in the program over the past three years. As of February 23, 2024, 53 classes were held with 709 participants.

STAFF TESTIMONIALS “It allowed me to see the hard work, dedication, and passion that the Pastry Team has for their jobs.”

“It was cool to hear about other departments of the Club and feel the instructors’ passion for what they did.”

“I liked tasting the pizza and having an informal and interactive hour with my coworkers!”

“I like the overall fun and laid back vibe! I feel closer with coworkers and I’m excited to show friends and family at home some new cocktails!”

“I can’t thank Baltimore County Club enough for this experience!”

BCC

SCHOLARSHIP BCC awards up to $20,000 in scholarship money annually!

WHO’S ELIGIBLE? • • •

Staff Members or Family of Staff* Must have a 3.0 GPA or higher Must be enrolled in an accredited university or college full-time

*Family member is defined as: spouse, child, stepchild, or child through adoption (proof of family relationship must be provided)

Marley Cooke

Denison University

HOW TO APPLY? • • • •

Complete the Scholarship Application Two letters of recommendation A Resume A written essay of no more than 1,000 words

SCHOLARSHIPS

Scholarships Awarded Since Spring 2021 Semester

Samantha Smetana Marymont University

Kristina Melegari

University of Notre Dame

PARK & FARMS

Park & Farms, is BCC’s monthly staff newsletter, helping staff stay in the loop and connecting with our Club’s heart. Released on the first of every month, this newsletter keeps staff informed, engaged, and excited about what’s happening at BCC.

WHAT’S IN EACH ISSUE?

Staff Member News—We shine a spotlight on our incredible team members, celebrating their achievements, milestones, and special moments. From work anniversaries to personal achievements, we’re here to share in their success.