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MEMBERSHIP MAGAZINE LIFESTYLE

View the Lifestyle magazine to learn more about what’s happening around the Club, departmental updates, and upcoming events

PARK & FARMS TEAM

Interested in joining the team? Contact one of our members below!

Christian Acuna

Anissa Campbell

Shantae Fauntleroy

Jessica Noffsinger

Abby Rodriguez

Hannah Schmitt

QUICK LINKS

BCC Staff Page

Helping Hand Website

Staff Pastry Shop

Towson Mental Health

Password: BCC1898

TILLY THE BEAR

Can you find the Park & Farms mascot, Tilly? If you do, click on him to be entered into a monthly raffle for a gift card!

GREAT PEOPLE MAKE FAVORITE PLACES

BCC has created an actionable statement that helps define our philosophy known as The Simple Truth: Great People Make Favorite Places. Below is a small sample of staff members who are helping to make BCC your favorite place.

July Staff Member of the Month

Carissa Barclay, Staff Accountant

Carissa has consistently demonstrated an outstanding work ethic, positive attitude, and true “get it done” mentality. When a team member stepped away in early May, she seamlessly stepped up as the go-to person on our Accounting Team—tackling not only her own responsibilities but also taking on new tasks for the first time in her career with confidence and commitment. She never once backs down from a challenge and approaches every day with determination and positivity. In addition to carrying a heavier workload, Carissa played a critical role in training and mentoring our two interns, serving as a trusted leader and support system throughout their onboarding. We are incredibly thankful for her contributions and so happy she’s a part of our team.

Exceptional Leadership Award

Katherine Seal, Aquatics Manager

Since joining the Aquatics Team in 2020, Katherine has demonstrated outstanding leadership and dedication. This past season, she took on an expanded role, overseeing swim lessons and coaching the staff. Most notably, Katherine was the first responder to a serious incident at the pool, providing immediate first aid with skill and composure. Her consistency, fairness, knowledge, and commitment to working alongside her team exemplify what it means to be a true leader.

GREENFOLDER STORIES

Read and experience the stories of the Simple Truth! This is a collaboration of stories submitted since the start of the Green Folder Stories Initiative. This book is live - meaning it’ll be updated throughout the year. So be sure to check back in from time to time to read what makes BCC so great!

Submit your Simple Truth experience by filling out the Green Folder Stories form, located at the bottom of the Park & Farms email, in Park & Farms, the staff webpage, or scan the QR codes in the staff breakrooms. BCC encourages all members to submit their own or fellow staff members’ Green Folder Stories.

Save The Date

NOVEMBER

FALL ALL-STAFF

Roland Park | Doors open at 8:30am Meeting starts at 9:00am

Sport TickeTs

CAPITALS

BCC is offering two complimentary Washington Capitals tickets to each home game—which can be yours to win!

Tickets will be given out on a first-come, first-served basis. You may choose up to five games. In the event of multiple requests, a lottery system will be utilized.

CAPITALS TICKETS

Please note that staff members will not be compensated for attending the game. If they choose to attend, they must either use their paid time off or attend the game while off the clock

MARYLAND TERPS

Coming soon. Check your email for upcoming information

It’s the Halloween classic that sparks more debate than costumes before a party—candy corn. Some say it’s a sweet little triangle of joy, others say it belongs in the trick, not the treat. Where do you stand—Team Love It or Team Leave It?

CANDY CORN POLL

MEET YOUR NEW

STAFF ENGAGEMENT

COORDINATOR

Hi! My name is Elizabeth Pearce! I graduated from UNC Greensboro in 2024 with a degree in Event Management. I’ve been a competitive cheerleader for 18 years and was lucky enough to win State, National, and World Championships along the way. In my free time, I love traveling, spending time with friends, volunteering and playing with dogs, shopping, and going on spontaneous adventures. I’m so excited to be part of the BCC family and can’t wait to get to know everyone!

MEET YOUR NEW DIRECTOR OF AGRONOMY

We’re pleased to share that Drew Barnett has joined BCC as our new Director of Agronomy. Drew spent the last 12 years as Golf Course Superintendent at Knollwood Club in Lake Forest, Illinois, forty minutes north of Chicago. Originally from Reading, Pennsylvania, he is thrilled to return to the East Coast to be closer to family.

Drew’s previous experience includes four years as Golf Course

Superintendent at Philadelphia Cricket Club and two years as Assistant Superintendent at Corral de Tierra Country Club in Salinas, California. Since 2014, Drew has excelled in his role as Superintendent at Knollwood Club, providing firm and fast conditions for members and guests. He has also hosted a very successful Western Amateur Championship in 2016 and completed a restoration of the golf course to honor the original design as laid out by C.H. Alison in 1924.

Drew and his Border Collie, Alison, are excited to call Baltimore their new home. He looks forward to working closely with our team, the Golf and Green committees, and the membership to maintain and elevate the high standards of our courses while preparing for future enhancements and championships.

WHAT IS BCC YOUNIVERSITY?

BCC YOUniversity is a continuing education program geared to promote personal and professional growth for all BCC staff.

STAFF REQUIREMENT

All year-round Full-time and Part-time staff are required to participate. Seasonal staff are welcome to attend with supervisor approval.

• Full-time staff are required to obtain a minimum of 4.5 credits within the fiscal year (March 1-February 28)

• Part-time staff will be required to obtain a minimum of 3 credits within the fiscal year (March 1-February 28)

• All new staff are required to take one BCC Basic History course

NO SHOW POLICY

.5 Credit deduction for not attending class without prior cancellation notice. To cancel your class, login to Sign-Up Genius or contact Lauren Kourtsounis at lkourtsounis@bcc1898.com

CREDIT REQUIREMENT UPDATE

Staff Members must complete 2 BCC Enrichment credits to fulfill the 2025–2026 BCC YOUniversity course year requirement. For this course year only, a Member Engagement credit is not required. Beginning with the 2026–2027 course year, the requirement will return to 1 Member Engagement credit

Become an Instructor TodayWe want to hear Your Passions!

Do you ever find yourself wanting to bring your hobby to work? Let us help make that happen for you! If you have an interest and information on certain subjects, we would love to offer you a platform to speak on them. If you would like the opportunity to host a class, please contact Lauren Kourtsounis at lkourtsounis@bcc1898.com and we can start planning your course!

We’re excited to introduce the Member Experience Habits of Connection! Over the next several weeks, you’ll take part in short training sessions with your department leaders. These sessions will give you daily habits that bring our Core Four values to life and strengthen our Simple Truth: “Great People Make Favorite Places.”

Intentional actions and attitudes that foster meaningful relationships. These habits can be practiced daily and refined over time to deepen trust, create belonging, and enhance emotional connection.

BUILD TRUST

Creating a foundation of psychological safety, warmth, and consistency through genuine greetings, approachability, and follow-through. This is the doorway to deeper connection.

DISCOVER

Asking thoughtful questions & paying attention to details that help uncover preferences, interests, and context that make each member unique.

REMEMBER, REFLECT, & RECORD

Demonstrating care & attentiveness by recalling details and circling back to previous conversations, visits, or service moments. This proves to the member: You matter, and I was listening.

ANTICIPATE & SURPRISE

Moving from reactive to proactive service—delivering what members want before they ask, and adding thoughtful touches that exceed expectations.

CELEBRATE

Creating emotional loyalty through recognition, shared joy, and inclusion. This is the heart of member experience: turning transactions into relationships.

VIEW FILE

WHY THIS MATTERS

By practicing these habits together, we will:

• Develop a genuine understanding of our membership

• Build a rich “library” of member preferences

• Deliver extraordinary, personalized experiences that exceed expectations

This Week’s Challenge: Wave First It may seem small, but being the first to wave creates an instant connection. Nobody waves first—but everybody waves back. Let’s make that first move and set the tone for connection.

HABIT #1 Build Trust

• Make eye contact, offer a warm greeting, and smile

• Learn and use member names correctly

• Be reliable—always follow through on what you say

• Be approachable & offer help without being asked

PLAY VIDEO

A segment from Mel Robbins’ Try it for 1 Week: 3 Small Habits that Change Your Body, Energy, & Life video View full Video Here

MonDay, october 13 | 9:00aM

20431 MiddleTown Rd | FReeland, Md

First Fruits Farm is a powerful force in our community, over 27 million pounds of our fresh produce has been harvested and distributed to food banks, shelters, schools, churches, and other organizations throughout Maryland and the Mid-Atlantic region. Come join this unique experience, and leave knowing that you helped better your community alongside your teammates.

Look at what we’ve accomplished for First Fruits Farm in the past!

2025

7,000 lbs of onions

2024

2,300 lbs of zucchini

225 lbs of onions

12,000 lbs of cabbage

2023

90 boxes of collard greens

4,000 loaves of bread boxed

2,000 lbs of tomatoes

2022

10,500 lbs of cabbage

9,000 lbs of green beans

2,000 lbs of zucchini

19,000 lbs of potatoes

Fall Fit TIPS

Take advantage of the crisp fall air by going for walks, runs or bike rides. Sign up for one of the many fall 5 or 10ks happening around the area such as the Baltimore running festival (October 18), heads and tails Pikesville doggie dash (October 19), and Patterson Park 5k (November15).

Head outside and get in some extra yard work. Raking and bagging leaves can burn 250-400 calories per hour.

Eat seasonal fruits and vegetables such as apples (fiber and vitamin C), squash (Vitamin A, B6, and C), beets (folate and manganese) and brussels sprouts (fiber, vitamin C and vitamin K).

As the holidays approach, stress can start to build- try incorporating meditation, stretching, and breathing exercises to stay grounded. Try box breathing (4-4-44 method). Inhale for 4 counts, hold for 4 counts, exhale for 4 counts, and hold again for 4 counts. Repeat for several rounds.

Jessica Taylorson

HAUNTED BALTIMORE

Things to do around Baltimore this Halloween Season

Celebrate the fall season with our annual Zoo BOO! festival! This year’s festivities will span several weekends throughout the month of October and will include exciting seasonal activities.

Halloween costumes are encouraged all month long! ZOO BOO

Cylburn Arboretum Friends is thrilled to present its annual “ArBOOretum,” a familyfriendly event that celebrates the spirit of season in the heart of our beautiful public garden. This event brings together the community for guided moonlit nature walks, spooky trails, and memorable moments in front of the Cylburn mansion decorated in Halloween splendor. This a candy free Halloween event to prevent wrappers from littering our grounds. Every visitor will receive a glowstick!

ARBOORETUM

ADULT FUN HAUNTED ATTRACTIONS

Profs and Pints Baltimore presents: “The Macabre Poe,” a look at Edgar Allan Poe’s most gruesome and horrifying works and what inspired them, with Amy Branam Armiento, professor of English at Frostburg State University, past president of the Poe Studies Association, and editor of two books on the acclaimed American author.

PROFS & PINTS

Step through the doors of some of Fell’s Point’s most haunted pubs for a fascinating haunted pub crawl tour of this historic maritime neighborhood. Taverns in Fells Point have always been the rowdy stomping grounds of locals and visitors alike looking for a good time and a drink, and today it’s no different. Join the crowd and belly up to the bar like times past. If your arms break out into goosebumps, and the hair on your neck stands up, it may be because ghost sightings have happened all around you.

FELLS PUB

For 25 years, Bennett’s Curse Haunted House has been the name whispered in fear across Maryland, Washington DC, and Virginia. Recognized as one of America’s scariest haunted houses, this legendary attraction has redefined what it means to be truly terrified. With over 30 minutes of immersive, nonstop horror inside a massive, movie-quality environment, Bennett’s Curse continues to deliver the SCARIEST kind of spine-chilling thrills that no other haunted house can match.

BENNETT’S CURSE

Come face-to-face with mangled, undead factory workers, the ghosts of drowned sailors, unlicensed medical practitioners and strange, terrifying monsters inside this historic 140 year-old property in Baltimore’s Old Town.

From: Michelle Tyde

RACQUETS

Experience was a paddle clinic with Alyssa for the women’s D3 team. Excellent experience.

From: Catherine Rupprecht

This was a paddle clinic and Alyssa was amazing as an instructor- she wakes us through step by step and was patient and encouraging and did a fantastic job of outlining the game and the best technique!

HORTICULTURE

From: Sharon Boston

BCC has wonderful horticulturalists who are friendly, knowledgeable and engaging. I learn so much at each workshop and I come home with beautiful projects. I enjoy my time at the workshop and the end results!

From: Lindsay McGettigan

Cathy’s planter workshops are always a treat! She is so engaging and helpful and I enjoyed that she had some additional people helping yesterday too. I think this is one of the best value events BCC offers all year long with access to so many flowers and the ability to create a really beautiful plant that lasts all season.

CLUB EVENTS

From: Patricia Mitchell

Always a great evening made even better with Abby’s guest appearance as host! Dinner was very nice! The crab & corn soup should be on the regular menu! Matt did a great job at the bar!

From: Dennis Hill

Although the host presenters in the past, I’ve been good Abby is the best and we are fortunate to have her back. In addition, the food at this event is the best at the club.

From: Elizabeth Sieck

It was great to have Abby join us and spend time with Michele, as well. The event staff really has this evening running on all cylinders.

From: Jessica Kallaugher

The cutest event! The balls and pull toys are a hit. The lemonade station and dog treats were appreciated.

From: Ronald Caplan

Best food ever. Please put duck and dessert on regular menu. Service was excellent. The wines were amazing, Best wine dinner this year!

From: Katrina Pemberton

Such a great idea! The crabs were fantastic and the additional sides served paired perfectly.

Loved the Old Bay bar!

From: CJ Ilardo

The pig roast, succotash, brisket and shrimp were great. The chicken dish was really good. As usual, Vince and his team made for an awesome event.

From: Samantha Beecher

Rebecca, thank you so much for last minute switching around tables to let us sit with the Barnhills! You are so calm under pressure and we appreciated you working with us. The raffle for the bar was such a fun touch. The food was great, loved the fried chicken too!

From: John Long

Home run! Fun event, well planned and very organized! Crabs and sides were delicious! Loved the cheese biscuits!

À LA CARTE

From: Dominick Valencia

We had another wonderful experience dining at BCC tonight. We were warmly greeted by Caitlyn and were promptly seated by her. We were so happy to have Cynthia attend to us. She makes every meal we have at BCC a delightful one! Always courteous. Always smiling. Always good to see such a wonderful person! I was also very pleased to see Mia in a new role as hostess. That is fabulous! I wish her much success. And, again, I have to mention how welcoming and kind the valet attendance are! Thank you again for a wonderful dinner!

From: Robert Travers

Everything from beautiful setting and views to best staff in world to top food and beverage , friendship of members and of staff makes BCC so special and going to BCC is 100% safe versus driving to baltimore city restaurants = wow BCC

From: Maureen Norton

Professional and timely service from ordering cocktails to the end of the meal experience Our server Hannah said she would be our server for the evening. It was good that she took our cocktail orders and meal orders and checked in with us to see if everything was going well. When the one server stays with the members to the end ; it makes the evening much smoother and enjoyable. Thank you Hannah

From: John Daskalakis

Our server Steven was amazing. Such a nice, personable, and knowledgeable server. The food was amazing. The crab cake was the best I’ve ever had at BCC (it’s hard to beat Pappas, but I think you guys did it this time)

From: Daniel Coakley

Jeff behind the bar did a great job making our last round of cocktails, some sort of cherry/chocolate martini that he had to chase the ingredients down to make it. Thank you Jeff!

From: Riva Kahn

Everything was Fantastic! Food was delicious and staff was exceptional. Kayla was gracious and wonderful, as always, and our server (new to us) was outstanding. Everyone thoroughly enjoyed the entire evening.

From: Joseph Fitzpatrick

Brooks , our server made the meal he was excellent and very professional as our guests complimented us as well on the service. Keep up the good work!

From: Wendy Barger

We love Cynthia and Kayla and all of the staff! They always go over and above for us and most importantly, our Grandson :). The specials and menu are amazing & we just loved everything - thank you all!

From: Laura McGrath

Very accommodating from Patricia's selection of table in front of fireplace; fireplace was used. Food was excellent! We were not rushed. Thank you!

From: Barbara Scott

Excellent martini, great food and setting. The tuna tartare was outstanding !

From: Julie Lynch

Gio and Austin behind the bar were so friendly and attentive. We had a great evening!

From: Kevin McCarthy

Staff was great, from water service to Hannah and Brittany. Made it a great evening.

From: Denise Kulinski

The interaction with the staff. Charming and always attentive. The food was delicious.. The steak au poivre was the perfection!

From: Molly O’Brien

Hannah was our server tonight and made our evening a wonderful night on the porch with our guests. Hannah is such a special team member always happy to help make our experience and time at BCC enjoyable. Thank you Hannah!!

From: Cheryl Domres

Kayla and our wait staff were excellent. Always make the dining experience more enjoyable

From: Alex Senatore

The octopus special was outstanding. Would love to see that again. Completely separate to this meal, the attendant at the East halfway house on Saturday was incredible. They anticipated my order (a chicken salad wrap) before I even walked up with a nice note on it. Kudos to them! I greatly appreciate it. (I believe it was Gareth behind the counter)