Your trusted partner for biomedical equipment service & repair solutions Mediquip has been providing biomedical servicing and repairs since 1983 with a highly qualified team of technicians and engineers. With offices around Australia, we are strategically positioned to efficiently service hospitals, day hospitals, defence, emergency services, dental practices, mining, general practices, laboratory, allied health, and more. At Mediquip, we commit to our partners – demonstrated by the longrunning relationships we’ve built with many leading healthcare providers across Australia – and we take ownership to solve challenges. • Australia-wide servicing / technical expertise • Specialised knowledge built over decades • Reliable and responsive • Flexible and easy to deal with
1300 246 349 | admin@mediquip.com.au
Complete service & repair solutions for your biomedical equipment
24/7
For your peace of mind, we have technical specialists accessible around the clock
Support
CSSD / sterilisation specialists • Our team includes sterilisation technical specialists • We’re committed to ongoing development of our technical and clinical understanding in the sterilisation space to ensure compliance with regulations, Australian standards, and best practice • Regular servicing of your sterilisation equipment can help avoid breakdown call-outs and reduce downtime, as well as meet stringent sterilisation parameters through testing • We can also help your team members understand correct sterilisation processes.
Comprehensive records Access your equipment service and repair history via our online Medical Asset Management System MAAS, which supports hundreds of thousands of medical assets all over Australia: • Access online anytime, any place • Efficiently manage equipment inventory • See asset details, service, repair and parts history including tested equipment age, calibration dates and certificate numbers • Trace test equipment used by Mediquip • Lifecycle analysis for every asset • Live status of equipment being repaired • Manage compliance with Quality Assurance and Australian Council of Healthcare Standards.
Scan to see the 2 minute MAAS video
Repairs Prompt response to breakdowns and quick repair turnaround.
TRUSTED BY LEADING MANUFACTURERS Mediquip is the Australian service agent for a number of Original Equipment Manufacturers (OEMs) including:
WHY CHOOSE US
EXPERIENCE
ACCESSIBILITY
We share from our rich experience and insights built from around 40 years of biomedical servicing in Australia. Our team members receive regular specialist training to keep them up to date with the latest requirements.
Service technicians within 2 hours drive of 90% of Australia’s population. Technical workshops in Sydney, Melbourne, Brisbane, Perth, Adelaide plus warehousing around Australia of spare parts and loan equipment.
QUALITY TO THE HIGHEST STANDARDS We’re committed to quality assurance and adhere to Australian standards.
Servicing • Workshop and onsite servicing by friendly, qualified technicians • Our team of service administrators offers a proactive approach organising preventative maintenance • Regular servicing can increase equipment life, reduce downtime, maintain reliability and helps lift stress from your team • Annual testing, servicing and repairs of medical gas equipment • Loan equipment is available to our service contract partners to prevent downtime.
Validation
We offer a variety of validation services including: • Dental RA system (nitrous oxide sedation) validation • Medical centre benchtop steriliser validation • Paperless validation report management for CSSD equipment, and more.
Maintenance programs • Mediquip can create a specialised maintenance program to suit your needs, managing your biomedical assets and providing guidance in areas such as lifecycle replacement and budgeting forecasts • We offer regular inspection of equipment to support compliance with manufacturer requirements and Australian standards • We also offer technical advice and support on matters such as future overhauls, facility workflow, staff equipment training and everyday upkeep of equipment • MAAS empowers our technicians to keep track of assets in your facility.
Highly qualified technicians and engineers Electrical safety testing & commissioning
Accreditation and regulatory bodies in Australia require medical, dental and laboratory practices to ensure their patient areas are routinely checked. Mediquip can provide annual re-certification of these areas to verify they meet Australian Standards, for compliance and patient safety. We test all electronic medical equipment for electrical safety in line with the Australian Standard.
Functional testing
We function test using quality calibrated test equipment and any perished components are replaced and manufacturer-recommended overhauls completed.
Test equipment certification
All our biomedical test equipment is maintained to a strict calibration schedule, under our Quality Assurance program. Calibrations are traceable and certificates can be supplied for equipment audits (all this information is accessible to you online through MAAS).
Complete biomedical equipment solutions, servicing and advice including: • • • • • • • • • • • • • • • •
Anaesthetic equipment Centrifuges CSSD, steam sterilisers, washer disinfectors Defibrillators Dental RA (nitrous oxide sedation) systems Electrocardiographs Electrosurgical units General diagnostic equipment Medical gas equipment Oxygen supply plants Patient monitoring and critical care Physiotherapy equipment Resuscitation equipment Scavenging systems Syringe and infusion pumps Theatre and exam lights.
Here for you, Australia-wide
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Call our helpful service team on 1300 246 349 or email admin@mediquip.com.au