In a context of controlled growth (+5% against +17% between 2014 and 2015), 2016 was very clearly a year of transition and initiatives.
Transition, because we finalised our strategic plan and are currently developing an action plan. These two plans will improve how we target and orient our programmes, to provide us with more room for manoeuvre.
Initiatives, because we implemented a multi-annual budget for 2017-2019 to help us contain and anticipate our growth, and we drew up an information systems master plan to improve our operational and financial steering.
