CASE STUDY
M�KESSON
Pharmasave Notre Dame: Where Small Town Care Meets Automation
AT A GLANCE Nestled beside a bustling walk-in clinic, Pharmasave Notre Dame is more than just a place to get medications. It's a community lifeline, serving patients with care and dedication. But like many pharmacies, Notre Dame faced a challenge: keeping up with demand without sacrificing the personal touch its patients rely on. As Karl Phillips, owner of Pharmasave Notre Dame, says "patients that come to us are very sensitive to wait times, these are people that are coming from the walk-in clinic next door, having waited a long time there, not feeling well, and the faster we can serve them, the faster they can get home and start healing".
By partnering with McKesson Pharmacy Automation, Pharmasave Notre Dame transformed their operations through automation.
Challenges
• Long wait times, after patients already faced extended wait times coming from the walk-in clinic next door • Strained capacity with a small team & growing patient base Solutions 8.. Benefits
• McKesson's BlistAssist • Increased efficiency without adding staff, while enhancing patient care • Error reduction through automation