CASE STUDY:
Win New Business Without Taking Time Away from Customers Doubling Business with McKesson Canada Automation in Two Years. AT A GLANCE
CHALLENGES
For nearly 100 years, Roulston’s Pharmacy
Limited time and capacity to seize growing opportunities in
has provided pharmacy services across
long term care
Norfolk County, Ontario.
Time intensive, manual dispensing and verification processes put heavy demand on pharmacists
Roulston's turned to McKesson Canada
Little time for providing clinical services to patients
Automation to help them provide specialized services for long term care facilities.
My relationship with McKesson
SOLUTIONS McKesson Canada Automation provides the Roulston's Pharmacy with:
is one of the best I've ever had
Automation technology that dispenses and verifies blister
with a vendor,” says Snow.
packaged prescriptions Greater capacity, with increased accuracy Freed up time to focus on clinical care
“The team is committed to
Competitive advantage within their market
adding value to my business,
Specifically, Roulston's Pharmacy has invested in the PACMED and
quick to respond when I need
recently upgraded to the PACMED NS576. They've also invested into the PACVision, which works in tandem with the PACMED for
them, and they consistently
visual veriication.
deliver high-quality, positive experiences that are second to none.”
RESULTS Doubled business in 2 years
-Blair Snow
1
Being in business for almost 100 years, Roulston's saw their business double in 2 years as they leveraged efficiencies through automation .
Recognized for Value-Add Services
2
Roulston's Pharmacy has been able to spend more time with patients and provide more value-add services to the people of Norfolk County, as automation has freed up time to do so.
Capacity to Explore New Revenue Streams
3
Roulston's Pharmacy was able to expand into long term care facilities, supplying pouch packaging and verification, as a result of their investment into automation.