CASE STUDY:
Grow Your Business Without Sacrificing Patient Care McKesson Canada Automation fills 72% of community pharmacy’s prescriptions, freeing time for patients
AT A GLANCE
CHALLENGES
Pharmacist Sukh Sidhu owns and operates
A growing labor shortage left Pharmasave short-staffed.
the Pharmasave pharmacy located in Fort
Rising demand for prescriptions and pharmacy services,
Langley, BC and is committed to upholding
including vaccinations.
the Pharmasave reputation by ensuring that
Time spent dispensing took time away from patients.
he is accessible to patients. Growing demand and a pressing labor shortage have made it a tough promise to keep. Investing into the CountAssist 54 solved this problem.
“We’ve become a dependable
SOLUTIONS McKesson Canada Automation provides Pharmasave with:
source for prescriptions and
The CountAssist 54
other pharmacy services
Automation technology that counts and verifies prescriptions,
because of the personalized
ensuring accuracy Efficient processes for increased productivity and faster, more
service we have provided
accurate offerings
throughout the pandemic,” says
Ability to meet current and future demand, without needing to add
Sidhu.
more full-time or part-timer headcount.
“Local residents trust Pharmasave for their day-to-day prescription and vaccination
RESULTS
needs and we’ve earned their loyalty with the care and attention we provide.”
1
Automates 72% of vial prescription filling, with increased accuracy and lower labour requirements.
2
Freed time through automation allowed for patient counselling and value-add care
3
Enabled pharmacy to focus on strategic business growth, versus just being able to focus on the day-to-day.