CASE STUDY:
Tripling pharmacy productivity through automation. Building the modern pharmacy with McKesson Canada Automation
AT A GLANCE
CHALLENGES
The Boggio Family of Pharmacies is a
Reactive, outdated pharmacy model stifled growth
second-generation business consisting of
Manual, inefficient processes led to frustrated staff and customers
five pharmacies across Canada’s Niagara
Demanding workloads introduced the potential for error
region. When brother's Kyle and Aaron
Limited time and resources left new business lines untapped
purchased the family business, they put their focus into creating a 'Pharmacy 2.0' through automation technology.
SOLUTIONS McKesson Canada Automation provides the Boggio Family of
Automation is a win-win for our
Pharmacies with: Technology that labels, fills, caps, and sorts prescription vials
business and our patients.
Efficient processes for increased productivity and faster, more accurate offerings
It’s enabled us to lift revenue
Innovative and affordable compliance packaging solutions
and free our time for
Automated verification process
professional services like one-
A high-speed, high accuracy automated inspection unit Specifically, the Boggio Family of Pharmacies has invested in the
on-one consultations and
Parata Max, PACMED C208, PACMED D36 and PACVision C
injections because we are spending less time filling pills in packs and more time helping patients figure out how to
RESULTS
make their lives easier and healthier. -Kyle Boggio
Doubled strip volume process
1
Before automation, it took six people to process 300 compliance patients on a two-week packing cycle. It's down to 2 days and one person, doing 600-700 patients.
Doubled vial filling volume
2
Increased from 700 vial prescriptions per day to nearly 1,400 per day, while taking an enormous strain off of the dispensary team.
Freed time for patient counselling and care
3
Through automation, the Boggio Family of Pharmacies improved the speed and accuracy of prescription fills and created a more enjoyable experience for patients, and staff.