SPRING 2026
Women’s Plumbing Alliance
Canfield Plumbing’s 78-Year Legacy
Catching Issues Before they Become Big Problems
CONTENTS
Spring 2026 Contents
10 Technical
6
Executive
Sizing Excess Flow Valves for Gas Installations
7
Advocacy
The Real Causes of Copper Corrosion: Managing Erosion Corrosion in Recirculating Hot Water Systems
Virtual Reality Brings Plumbing and Electrical Trades to Life
8
14 MPAQ History Book
Industry News
Preserving Queensland Plumbing History
A Place for Everyone: Why Industry Must Drive the Change Queensland Needs
17 Women’s Plumbing Alliance Building the Next Chapter
Natural Gas. Feels Like Home. Catching Drainage Issues Before They Become Costly Problems
18 Business Tax Changes: What to Do Now, What Not to Do Yet
Record $83.5m CSQ Training Plan Data Helps Target Common Plumbing Defects
28 19 HR Employment Award Compliance
7
18
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22 Member Spotlight Canfield Plumbing’s 78-Year Legacy Kahlia Schubert’s Journey in Plumbing PUBLISHED BY Master Plumbers’ Association of Queensland 243 Bradman Street, Acacia Ridge QLD 4110 P: 07 3273 0800 F: 07 3273 0873 E: info@mpaq.com.au W: www.mpaq.com.au THE TEAM CHIEF EXECUTIVE OFFICER Penny Cornah P: 07 3273 0800 E: penny.cornah@mpaq.com.au EDITOR Ashleigh Stonehewer P: 07 3273 0800 E: ashleigh.stonehewer@mpaq.com.au EDITORIAL & ADVERTISING ENQUIRIES Ronnie Shashi E: advertising@mpaq.com.au DESIGN Mhari Hughes E: mhari.hughes.art@gmail.com PRINT Printcraft P: 07 3291 2444 E: marketing@printcraft.com.au
4 | MASTER PLUMBER MAGAZINE Spring 2026
Editor’s Note Ashleigh Stonehewer – Editor Spring often brings with it a sense of looking ahead, but this edition also
Double Tap Plumbing, who shares
gives us a good reason to look back and reflect on the people, businesses and
her journey in the industry. Check out
milestones that have shaped Queensland’s plumbing industry.
page 24. As always, there is plenty of
Our main feature celebrates the recent launch of MPAQ’s new history book, which captures an incredible 125 years of the Association’s story from 1900
practical industry information
to 2025. Bringing more than a century of history together is no small task,
throughout this edition. Our technical articles take a closer look at sizing excess
and on pages 14–16, we take a closer look at the launch of the book and the
flow valves, as well as The Real Causes of Copper Corrosion: Managing Erosion
work that went into creating it. It’s a fitting celebration of the generations of
Corrosion in Recirculating Hot Water Systems on page 11. Alongside these,
members who have contributed not only to MPAQ, but to the plumbing industry
you’ll find our usual industry news, updates and information to help keep you
across Queensland.
across what is happening in the sector. Congratulations to all members reaching milestones in this edition, and a
That theme of legacy continues in our Member Spotlight, where we celebrate 78 years of Canfield Plumbing Co Pty Ltd. Their story is another
warm welcome to our newest members. Happy Reading!
reminder of the resilience, relationships and commitment that sit behind
Ashleigh
businesses that stand the test of time. We also hear from Kahlia Schubert of
25 Future Planning
30 MPAQ Training
Would It Run Without You? A Buyer Will Ask
31 Product News
Planning Ahead Helps Build Retirement Confidence
32 Member Benefits
26 Legal Intergenerational Wealth: The Bank of Mum & Dad
29 Events
36 Milestones 38 New Members
31
39 Supporters
MPAQ BOARD
TRUSTEES
PRESIDENT Kent Vickers P: 0418 883 999 E: kvickers@qigs.com.au
Bill Watson AM P: 07 3273 2333 E: bill@connectorsgroup.com.au Patrick Robertson P: 07 3276 8833 E: patrickrobertson@servicedhotwater.com.au
VICE PRESIDENTS
LIFE MEMBERS
Dennis Yarrow P: 07 3277 5742 E: admin@yarrowplumbing.com.au Michael Ryan P: 07 3630 4744 E: mryan@beavisbartels.com.au
G Cottee, F Huysing, J Porter, NF Sharman, BD Wallace, WB Watson AM, R Kimlin, R Weaver
BOARD MEMBERS
MERITORIOUS SERVICE MEMBERS
Dan Parker P: 07 3177 2019 E: info@parkerplumbingcompany.com.au Greg Greenwood P: 07 3277 9190 E: greg@grkplumbing.com.au Nathan Parnaby P: 07 4970 9800 E: enquiries@aestec.com.au Sam Folan P: 07 5500 1100 E: samf@ccgroup.ltd Warwick Royal P: 07 3038 1038 E: info@plumbaround.com.au
A Chapman, D Powell, BD Wallace, R Weaver, D Nunn, J Ritchie, K Slade, R Walker, A Jackson, R Roser, G Bergman, C Baldock, A Burke, K Baulch, B Sorohan, D Flanagan
EXTERNAL BOARD MEMBERS Melissa Millar P: 07 3822 2422 E: info@millarsplumbing.com TREASURER
DISCLAIMER Opinions expressed in this publication are not necessarily those of the MPAQ, nor does the MPAQ guarantee the accuracy of statements made by contributors or advertisers or accept responsibility for statements they may express in this publication. The MPAQ does not accept liability to advertisers, which may be held contrary to the Trade Practices Act 1974. The MPAQ reserves the right to refuse, cancel, amend or suspend any advertisements or inserts without reason.
Sean Taylor P: 0416 245 016 E: sean@tpworks.com.au
MASTER PLUMBER MAGAZINE Spring 2026 | 5
EXECUTIVE
PRESIDENT’S MESSAGE The 125th anniversary of the Master Plumbers’ Association of Queensland (MPAQ) has been recorded with the publishing of our history book Pipelines’ Timeline. The history of the Master Plumbers’ Association of Queensland is a chronicle of resilience, innovation, and dedication to an essential trade that has shaped the fabric of our communities for 125 years. Under the careful pen of Bruce Wallace, MPAQ Honorary Historian, Kent Vickers, President this narrative is brought to life with meticulous attention to detail and an unwavering commitment to preserving the legacy of those who have contributed to Queensland’s plumbing industry. Plumbing, though often unseen, is undeniably integral to the infrastructure of modern life. It is the lifeblood of sanitation, health, and urban development. This book seeks to celebrate the contributions of the Master Plumbers’ Association of Queensland, a cornerstone in ensuring the standards and practices of this vital profession have remained steadfast throughout the decades. The history book was launched on 13 August at Plumbing Industry House Accacia Ridge. The event was well attended, and great feedback was received by everyone present. I would like to thank Mr Bruce Wallace, Mr and Mrs Brian and Ros Hutchison, Ashleigh Stonehewer, Megan Tomkins, and Penny Cornah
for their commitment to completing this epic project. The book is available for sale through the office so please call up and secure your copy as numbers are limited. In my last article I welcomed our two external councillors to the Board. Unfortunately, one of our new Board members was unable to continue in the role and has decided to step down. I would like to wish Jody Monaghan from regional Queensland all the very best for the future and thank her for her contributions. Master Plumbers’ Association of Queensland has teamed up with Master Electricians Australia to launch the groundbreaking use of Virtual Reality for the first time. The new platform allows participants to experience firsthand the difficulties female apprentices and tradeswomen are confronted with on building sites and general day to day life in the construction industry. I was fortunate to be invited to the launch in August and experienced firsthand some of the challenges our female tradies encounter. The platform is expected to be used to provide an insight into the life of a female tradie for school students who are considering a career in the plumbing or electrical industries. On a final note, I would like to take a moment and thank our staff and the Board for your unwavering commitment to our members and our Association. I am immensely proud of the work you do and the ownership you take to protect our trade, our industry, and our members. Thank you to the Board for the countless hours you donate to making sure the staff have the resources they need to perform their duties. All the hard work does not go unnoticed. Stay safe out there.
Life’s good.
PERSPECTIVE Preserving 125 Years of History One of the greatest privileges of leading the Master Plumbers’ Association of Queensland (MPAQ) is having the opportunity to celebrate the remarkable people and milestones that have shaped our Association over the past 125 years. Our recent launch of Pipelines’ Timeline: The Master Plumbers’ Association of Queensland 1900 to 2025 was a truly special Penny Cornah, occasion, bringing together Chief Executive Officer members, Life Members, industry partners, stakeholders, and friends of the Association to celebrate this significant milestone. The event was more than the launch of a book. It was a celebration of the people, businesses, and families who have contributed to the strength and success of Queensland’s plumbing industry for generations. It was wonderful to reflect on how far our industry has come and to acknowledge those who have laid the foundations for where we are today. This project would not have been possible without the extraordinary commitment of Bruce Wallace, whose passion for the Association and dedication to preserving its history has resulted in a publication that will be treasured for many years to come. Bruce devoted countless hours researching archives, uncovering stories and bringing together the people and events that have defined MPAQ’s journey. On behalf of the Association, thank you, Bruce, for creating a lasting legacy for our members and future generations of Queensland plumbers.
6 | MASTER PLUMBER MAGAZINE Spring 2026
From left to right: Brian Hutchison, Kent Vickers, the Hon. Steve Minnikin MP, Bruce Wallace, Penny Cornah
I would also like to acknowledge Brian and Ros Hutchison, whose extensive knowledge of the Association’s history and willingness to share their memories, records, and insights played an invaluable role in supporting the development of the book. Brian’s contribution helped ensure that many important stories and historical details were preserved for future generations. Thank you also to The Honourable Steve Minnikin MP, Minister for Customer Services and Open Data and Minister for Small and Family Business, for officially launching the publication and joining us to celebrate this important milestone. A sincere thank you to Rheem, our event partner, for their generous support in helping make the launch such a memorable occasion. Rheem has been a valued and long-standing partner of MPAQ, and we greatly appreciate their ongoing commitment to both the Association and the plumbing industry. Finally, I would like to thank everyone who attended the launch, our valued members and industry partners for joining us to celebrate this important milestone, and the MPAQ team whose hard work and dedication behind the scenes ensured the event was a great success. If you would like to purchase a copy of the book, please visit www.mpaq.com.au or contact 07 3273 0800.
ADVOCACY
VIRTUAL REALITY
BRINGS PLUMBING AND ELECTRICAL TRADES TO LIFE Master Plumbers’ Association of Queensland (MPAQ) and Master Electricians Australia (MEA) recently launched two innovative virtual reality programs, Dive into a Trade and Walk in Her Boots, designed to support the future of Queensland’s plumbing and electrical industries. The Hon. Ros Bates MP, Minister for Finance, Trade, Employment and Training, joined representatives from across the plumbing and electrical industries for the official launch and had the opportunity to experience the virtual reality technology firsthand. While the two programs have different purposes, they share an important goal: attracting more people to plumbing and electrical trades while helping to create workplaces where everyone has the opportunity to build a successful and rewarding career. Dive into a Trade provides an immersive introduction to the plumbing and electrical trades, allowing participants to step into a virtual workplace and gain a firsthand insight into what working in these industries can look like. The experience provides a new and engaging way to connect with career seekers and people who may never have previously considered a trade. By bringing the workplace to them through virtual reality, the program showcases the variety of opportunities available and helps challenge traditional perceptions about careers in the trades. Walk in Her Boots takes participants on a different journey, placing them in the shoes of a female apprentice working in a traditionally male-dominated trade. Through virtual reality, participants experience workplace scenarios from her perspective, encouraging a greater understanding of some of the challenges women can encounter in the trades. Importantly, the experience is designed to start conversations about workplace culture, respect and inclusion, and what employers and colleagues can do to create environments where women feel welcomed, supported, and able to succeed. MPAQ CEO Penny Cornah said the programs provide an opportunity to approach some of the workforce challenges facing the plumbing and electrical industries in a new and engaging way. “Virtual reality gives us the ability to do more than simply talk about these issues. It allows people to experience them. “Dive into a Trade is about opening people’s eyes to the fantastic career opportunities available across plumbing and electrical, while Walk in Her Boots encourages us to look at our workplaces from another person’s perspective. “If we want to attract more people into our trades, particularly more women, it is equally important that we create the right environments to support them once they are there.” A project of this nature takes a significant amount of collaboration, creativity, and commitment to bring to life. A special thank you goes to Kate Raymond, CEO of Master Electricians Australia, and her team, and Rhiannon Phillips and the team at XR Hub for their work, expertise, and commitment in developing and delivering these innovative experiences. The launch is just the beginning, with Dive into a Trade and Walk in Her Boots providing exciting new tools to engage future apprentices, support employers and encourage important conversations across the plumbing and electrical industries. Through collaboration and new approaches such as virtual reality, MPAQ and Master Electricians Australia are helping to showcase the opportunities available in the trades while supporting a stronger, more diverse, and inclusive workforce for the future. To find out more about these programs, call 07 3273 0800.
From left to right: Kate Raymond, CEO MEA, the Hon. Ros Bates, Minister for Trade, Employment and Training, Penny Cornah, CEO MPAQ, Rhiannon Phillips, CEO XR Hub, and Peter McKay from the Department of Trade, Employment and Training.
The Hon. Ros Bates MP
Participants trialling the new VR headsets MASTER PLUMBER MAGAZINE Spring 2026 | 7
INDUSTRY NEWS
A PLACE FOR EVERYONE WHY INDUSTRY MUST DRIVE THE CHANGE QUEENSLAND NEEDS
Queensland is moving towards a once-in-a-generation building challenge. As the Brisbane 2032 pipeline continues to build momentum, the plumbing and mechanical services sector will be asked to deliver more work, faster, while already managing workforce pressures. The businesses best placed to meet this challenge will be the ones that can attract, support and retain good people. That starts with workplace culture. The plumbing industry is built on skill, pride and people who look out for one another. Building Futures, Breaking Barriers is about ensuring that strength is shared by everyone working across the industry. Building Futures, Breaking Barriers is a national, industry-led movement bringing together the plumbing and fire protection industries, supported by the Australian Government’s Building Women’s Careers initiative. Its shared mission is to create workplaces where everyone feels safe, respected and able to succeed. Aaron Clark, Executive Lead – Social Procurement, Inclusion and Engagement at A.G. Coombs Group, said meaningful culture change happens when leadership treats inclusion as an ongoing responsibility, not a one-off decision. With years of experience in inclusion leadership, including work on Richmond Football Club’s reconciliation action plan and co-founding Murrungar, A.G. Coombs Group’s Indigenous capability partnership, Aaron said the need for inclusion extends beyond gender alone. It also means recognising and valuing the different cultures, abilities, backgrounds and lived experiences people bring to the workplace. At A.G. Coombs, diversity is seen as a strength, with safe and inclusive workplaces forming the foundation for high-performing teams. For businesses, this is not only about fairness. It is about creating the conditions for every person to contribute, belong and succeed. That is why leadership is a key focus of Building Futures, Breaking Barriers. Research from the initiative found one of the biggest barriers across the industry is informality, where workplace experience can depend heavily on who is leading the site on any given day. Informal culture does not fix itself. It shifts when industry deliberately and consistently sets the standard it expects.
As a Project Partner of Building Futures, Breaking Barriers, A.G. Coombs is contributing its experience, learning from others and helping test the foundational stages of a National Framework. This framework will give employers of all sizes access to free, practical tools and resources that have been tried, tested and endorsed by industry. For Queensland, the need is urgent. The Brisbane 2032 pipeline will test the industry’s ability to attract, support and retain the skilled people needed to deliver major projects and future growth. The plumbing and mechanical services industries have always adapted to new skills, new standards and new expectations. Building Futures, Breaking Barriers provides a practical way for businesses to continue that progress by building inclusive, well-functioning worksites that reflect the realities of day-to-day work. Industry has an opportunity to lead this change and set the tone for the future. Organisations are encouraged to engage with Building Futures, Breaking Barriers, follow its progress, sign up for updates and stay connected as this important work continues. There is a place for everyone in this industry. Making that true is a responsibility shared by all. Article by Aaron Clark, Executive Lead – Social Procurement, Inclusion and Engagement, A.G. Coombs Group.
NATURAL GAS. FEELS LIKE HOME. Queensland builders are in a strong position to offer real choice – giving homeowners the flexibility to shape how their home feels from day one. For many buyers, natural gas is part of that experience. Cooking with a flame or using a plumbed-in BBQ isn’t just practical (no swapping out bottles), it can create a premium look and feel. Modern homes are also increasingly designed with solar and space efficiency in mind. Alongside these design choices, some homeowners opt for gas continuous flow hot water systems, which deliver hot water when it’s needed without taking up valuable space. Reliability is another factor worth considering. Queensland is no stranger to storms and outages, so having both gas and electricity can give households added flexibility if one supply is disrupted. For many buyers, it’s about the experience their home will offer. Natural gas appliances provide a proven and reliable solution that enhances how people live, cook and entertain. Article by Australian Gas Infrastructure Group.
8 | MASTER PLUMBER MAGAZINE Spring 2026
INDUSTRY NEWS
CATCHING DRAINAGE ISSUES BEFORE THEY BECOME COSTLY PROBLEMS
For plumbing contractors, defects found after a concrete slab has been poured can be among the most frustrating and expensive issues to resolve. When problems occur in underslab sanitary or stormwater drainage systems, rectification can involve significant time, cost and disruption for contractors, builders and property owners. To help reduce these risks, the Queensland Building and Construction Commission’s Services Trades Unit is encouraging the use of drain camera inspections during the construction of Class 1a residential buildings, before slab placement. The initiative forms part of the QBCC’s broader modernisation journey and reflects a more proactive approach to working with industry to help prevent defects before they occur. Drain camera technology allows plumbing contractors to inspect installed pipework for issues that may not be visible during a standard visual inspection. This can include pipe damage, misalignment, obstructions, poor gradients or other installation defects. By identifying these issues early, contractors have the opportunity to address potential problems before they lead to costly rework, project delays or future disputes. The QBCC’s Services Trades Unit is currently undertaking targeted educational inspections on active residential building sites across Queensland, focusing on underslab sanitary and stormwater drainage systems. The aim is to engage with licensees during construction, share practical expertise and support early rectification where issues are identified. Where potential non-compliances are found, contractors may receive inspection reports outlining observations and supporting photographic evidence. Officers may also discuss findings with site personnel and provide information to assist with rectification before works progress further. This program is designed as an educational initiative to help contractors improve outcomes for their businesses, their customers and the people who will rely on these drainage systems every day. By addressing issues before slabs are poured, contractors can reduce disruption, minimise costly corrective work and improve confidence in the long-term performance of installed systems. As the industry continues to focus on quality workmanship and efficient project delivery, proactive inspection practices such as drain camera assessments can provide an additional layer of assurance that drainage systems are installed correctly the first time. For further information, contact the QBCC Services Trades Unit at qbcc.servicetradesunit@qbcc.qld.gov.au Article by Queensland Building and Construction Commission.
RECORD $83.5m CSQ TRAINING PLAN Construction Skills Queensland has announced a record $83.5 million 2026–27 Training Plan, with a strong focus on flexible training, workforce development and targeted support for businesses, workers and apprentices across the construction industry. The new Training Plan is $23.5 million larger than last year’s investment, supporting the need to build a larger and more skilled workforce to meet Queensland’s growing construction demand. A key focus of the plan is flexibility. New training options, skills assessments, training pathways, micro-credentials and skill sets will help make it easier for busy workers and employers to access training, build capability, gain qualifications and respond to changing industry needs. The plan also includes targeted initiatives to grow and strengthen the construction workforce, including the Supporting Women in Construction Grants Program, as well as apprentice employer incentives delivered through TradieStart and the Small Business Apprenticeship Program. These initiatives are designed to support more women entering and staying in the industry, while helping employers recruit, train and retain apprentices. CSQ Chair Sue-Ann Fresneda said the investment reflects the scale of opportunity ahead for Queensland and the importance of building the workforce needed to support future growth across housing, infrastructure, energy projects and preparations for Brisbane 2032. “This is a major commitment to the people, businesses and skills that will help Queensland build for the future,” Ms Fresneda said. “Our Training Plan is focused on practical support for businesses, workers, apprentices and future entrants so Queensland has the workforce capability it needs for the years ahead.” For more information about the 2026–27 Training Plan, visit csq.org.au. Article by Construction Skills Queensland.
DATA HELPS TARGET COMMON PLUMBING DEFECTS Data is playing an increasingly important role in identifying where support and education can have the greatest impact across Queensland’s building industry. The Queensland Building and Construction Commission (QBCC) is using heat-mapping tools to analyse areas of active residential construction and identify locations where building defects are more likely to occur. The approach also helps highlight industry trends and common compliance issues, allowing resources to be directed where they are needed most. As part of the QBCC’s modernisation journey, these tools are helping build a more data-driven approach to regulation. By using insights to better understand emerging risks and industry trends, the QBCC can engage with licensees earlier and provide targeted education and support where it is likely to have the greatest impact. For plumbing contractors, the data provides valuable insight into the defect types most frequently identified across the state. According to QBCC analysis, the five most common plumbing-related defects involve: • installation and workmanship of bathroom and toilet fittings • surface falls and grades for site drainage • installation and workmanship of sanitary drainage pipework • installation and workmanship of stormwater drainage pipework • falls to waste in bathrooms and spa rooms Many of these issues can be reduced through careful planning, quality assurance processes and inspections at critical stages of a project. Understanding where defects occur most often can help contractors focus their attention on high-risk aspects of installation before problems arise. By identifying trends early, the QBCC can share expertise with contractors on the ground, helping address common issues before they become larger problems. This proactive approach supports better workmanship, reduces rework and improves outcomes for businesses, consumers and the wider community. Article by Queensland Building and Construction Commission. MASTER PLUMBER MAGAZINE Spring 2026 | 9
TECHNICAL
SIZING EXCESS FLOW VALVES FOR GAS INSTALLATIONS MPAQ receives many enquiries about the requirements for installing excess flow valves in multilayer piping used for gas installations. Multilayer pipes have less durability and mechanical strength than metallic pipes when exposed to fire, which has led to the inclusion of fire emergency isolation provisions for multilayer pipe in AS/NZS 5601.1:2022. These requirements were further updated through Amendment 2:2024. Clause 5.2.11 outlines the requirements for fire emergency isolation where multilayer pipe is used as part of consumer piping. For Class 1a buildings in Australia, one option is to install a device, such as an excess flow valve, that automatically shuts off the gas supply if gas tightness is adversely affected. An excess flow valve must be fitted in an accessible location before any multilayer piping it is intended to protect. It must be the correctly approved type and sized in accordance with the manufacturer’s instructions to ensure safe and correct operation. It is important to note that one valve will not suit all applications. Excess flow valves must also be selected to suit the direction of gas flow. Some valves are designed for vertically upward or horizontal installation, while others may be required for
vertically downward flow. Manufacturers may identify the direction of flow differently, such as through part number labelling or arrow markings on the valve. Installers should always check the manufacturer’s instructions before installation. The physical thread size of an excess flow valve is not an indication of its flow capacity. For example, a 20 mm valve may have a nominal flow rate of 2.5 m³/hr or 4 m³/hr, depending on the valve selected. This makes it critical to use the correct selection chart for the gas type and application. Before selecting an excess flow valve, any multilayer piping gas installation must be accurately sized. Gas Work Licence holders should ensure they use the correct manufacturer’s sizing chart for the brand of pipe being installed, as not all multilayer pipe sizing charts are the same. Once the pipe size and capacity have been determined, the appropriate excess flow valve can be selected using the manufacturer’s valve selection chart. The valve must be capable of supplying the required gas flow under normal operation, but it must also be able to shut off in the event of a catastrophic failure, such as fire damage to the pipework. This can create challenges in some installations. For example, a selected valve may require a higher gas flow to fully activate and shut off than the installed multilayer pipe can supply in
the event of a failure. In these situations, a larger pipe size may be needed to provide sufficient gas volume for the valve to operate correctly. Alternatively, the Gas Work Licence holder may consider other design measures, such as reducing pipe sizes for branch lines. However, this may require correctly sized excess flow valves to be installed on each branch. Additional requirements may also apply, including the use of reversion fittings upstream of branch take-off fittings where required, and a minimum length of metallic pipe before exiting a wall. These requirements can affect installation cost and practicality. In some cases, an alternative piping material that does not require an excess flow valve or multiple valves may be more suitable. Correct valve selection, accurate pipe sizing and close attention to manufacturer instructions are essential to ensure multilayer gas installations comply with AS/NZS 5601.1 and operate safely. To read the complete article, please visit: https://www.mpaq.com. au/article/sizing-excessflow-valves-for-gasinstallations Article by Kerry Apelt, Technical Officer, MPAQ.
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TECHNICAL
THE REAL CAUSES OF COPPER CORROSION MANAGING EROSION CORROSION IN RECIRCUL ATING HOT WATER SYSTEMS
Copper tube has long been a reliable and proven material used across commercial and multi-residential plumbing systems. However, when copper is installed in centralised recirculating hot water systems, it can be exposed to a unique and aggressive issue known as erosion corrosion. For building owners, contractors and facility managers, premature pinhole leaks in high-rise buildings, hospitals, aged care facilities or other large-scale developments can be costly and disruptive to resolve. Understanding what causes erosion corrosion is an important step in improving the longevity and performance of water services installations.
However, these systems rarely remain static over time. Maintenance personnel or contractors may adjust balancing valves to resolve localised hot water complaints or as part of routine maintenance. If balancing valves are improperly throttled, they can create serious system imbalances. Choking down one branch can force excessive flow and velocity through another, accelerating erosion corrosion in pipework that may have previously been operating safely. System imbalance can also lead to the recirculating pump being turned up to its highest setting, which can further accelerate corrosion in an already stressed system.
THE MECHANICS OF EROSION CORROSION
FINAL THOUGHT
Under normal conditions, copper pipe develops a thin protective oxide film on its internal surface, known as a patina. This layer helps protect the copper from corrosion. Erosion corrosion occurs when the mechanical action of fast-moving or turbulent water physically strips away this protective layer. Once the bare copper is exposed, it begins to oxidise, which can eventually lead to pinhole leaks. These leaks are commonly seen at bends, tees, joints and other areas where turbulence is more likely to occur.
EXCESSIVE VELOCITY AND PUMP MISMANAGEMENT One of the main causes of erosion corrosion is excessive water velocity. The National Construction Code requires velocities in heated water copper pipework to be heavily restricted, typically to 1.0 metres per second and below, to help prevent this issue. In practice, circulating pumps are sometimes oversized during the design phase as a safety measure. They may then be left on their maximum setting during commissioning or later adjusted to a higher setting in response to issues within the system. When a pump produces excessive flow, smooth laminar flow can become turbulent and begin scouring the internal wall of the copper pipe. To prevent this, pumps must be correctly sized and accurately commissioned to match the actual hydraulic requirements of the system.
INCORRECT SIZING OF RETURN PIPEWORK Another common issue is undersized return pipework. In a large building, a specific volume of water needs to move continuously through the system to maintain circulation and temperature. If the return pipe diameter is too small, the water must travel at a much higher velocity to achieve the required flow. This increased velocity can place additional stress on the copper pipe and increase the risk of erosion corrosion. Proper hydraulic design should determine the correct return pipework size. Pipe sizing should not be reduced simply to save on material costs or service space, as this can create long-term performance and maintenance issues.
SKIPPING THE REAMER: THE DE-BURRING PROBLEM
Erosion corrosion is typically not a failure of the copper itself. It is more often a symptom of system stress caused by one or a combination of design, installation, commissioning or maintenance issues. To help reduce the risk, pipework and pumps must be correctly sized during design and commissioning. Copper tube must be properly cleaned, de-burred and prepared before brazing or crimping. Existing systems should also not be altered without a clear understanding of how the whole system operates. Advanced components can also help future-proof a system, including smart recirculating pumps and auto-adjusting thermal balancing valves. These components can help ensure a system does not experience velocities beyond its design parameters and can support a healthy, balanced system over the life of the installation. Article by Shane O’Toole, AHSCA Secretary.
Corporate Profile
Sup
po MP r t ing Me AQ mb er s
Most plumbing businesses don’t have an admin problem. They have a capacity problem that shows up as admin — quotes going out late, invoices sitting unsent, the phone ringing while everyone’s on the tools. GOSS places trained offshore team members with Australian trade businesses to take that work on: scheduling, job management, quoting and invoicing support, supplier coordination and inbox management. It’s the office side of the business only. Founder Louisa Herbert built her own offshore team while running a strata management franchise in Victoria for 14 years, before selling the business and starting GOSS in 2024.
Good plumbing practice often comes back to the basics. Failing to correctly prepare copper tube before joining, particularly by not de-burring or reaming the inside of cut ends, can create serious issues in a recirculating system. A burr that protrudes into the water stream acts much like a rock in a river. It disrupts the flow, creating localised turbulence and cavitation at the joint. The water then swirls aggressively downstream of the protruding edge, rapidly eroding the copper wall in that area. Correctly cleaning, de-burring and preparing copper tube before brazing or crimping is essential to reduce the risk of localised erosion corrosion.
The difference is training. Before a team member starts, GOSS records the client’s workflows through screen-sharing sessions, builds procedures from them, and trains the team member in the client’s own systems — ServiceM8, Simpro, Tradify, Fergus — before they touch live work. By the end of onboarding, the business has its own documented procedures — often for the first time.
THE TRAP OF BALANCING VALVES
To get the GOSS call Louisa on 0405 648 568, email info@goss.global or visit www.goss.global/contact.
Centralised hot water systems typically rely on balancing valves to ensure even flow distribution across all branches of the system.
Team members are based in the Philippines, employed directly by GOSS, and work exclusively for one client. They’re never shared across accounts.
MASTER PLUMBER MAGAZINE Spring 2026 | 11
TECHNICAL
PLUMBING AND FIRE PROTECTION WORK – LICENSING REQUIREMENTS Since the introduction of the Fire Licensing Reforms in 2021, MPAQ regularly receives questions from plumbers: “As a licensed plumber, can I still perform work on water based fire protection systems, and what licences or endorsements do I need?”
There are no additional contractor licensing requirements for this work, as it falls within the scope of plumbing. However, additional training may be required before a sprinkler endorsement can be added to a plumber’s occupational licence.
The short answer is yes. Water-based fire protection work falls under the scope of regulated plumbing work.
To obtain the Domestic and Residential sprinkler endorsement, the following units must be successfully completed: • CPCPFS3037 - Install domestic and residential life safety sprinkler systems • CPCPFS4021 - Commission domestic and residential fire suppression sprinkler systems • CPCPFS4024 - Design residential fire sprinkler systems • CPCPCM2043 - Carry out work health and safety requirements (Some units may attract training subsidies)
Water-Based Fire Systems A licensed plumber installs and maintains water-based fire systems from the connection point onwards. This includes: • boundary protection; • fire mains throughout a building or complex; • fire hydrants; • fire hose reels; • fire brigade booster assemblies; and • associated water-based fire infrastructure up to the sprinkler control valve. • Fire sprinkler systems (endorsements required) Water-based fire sprinkler systems may also be installed and maintained by licensed plumbers, with the appropriate endorsement on their occupational licence. The two relevant sprinkler endorsements are: • Domestic and Residential (D&R); and/or • Commercial and Industrial (C&I).
Domestic and Residential (D&R) Sprinkler Endorsement
Commercial and Industrial (C&I) Sprinkler Endorsement The Commercial and Industrial sprinkler endorsement may be obtained through any of the following qualification pathways: (a) Successful completion of a Certificate III in Fire Protection completed after 1 January 2011. (b) Successful completion of a qualification in fire protection completed prior to 1 January 2011, provided the applicant has also successfully completed the following units of competency:
• CPCPCM2043 - Carry out WHS requirements • CPCPFS3046 - Test the integrity of waterbased fire protection systems using pressure • CPCPFS3047 - Test and maintain automatic fire sprinklers • CPCPFS3037 - Install residential life safety sprinkler systems • CPCPFS3041- Inspect and test fire pump sets (Some units may attract training subsidies)
Gap Training and Recognition of Prior Learning The Certificate III in Plumbing already contains some of the units of competency that are also included within the Certificate III in Fire Protection. As a result, a qualified plumber generally may not need to undertake another full apprenticeship to obtain the additional competencies required for the relevant fire sprinkler endorsement. Outstanding units may instead be completed through gap training or Recognition of Prior Learning (RPL), where the plumber has the appropriate existing skills, knowledge and experience. An apprenticeship pathway is also available. This is fully funded under User Choice but involves a four-year apprenticeship commitment. For more information, contact the MPAQ Technical team on 07 3273 0800.
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12 | MASTER PLUMBER MAGAZINE Spring 2026
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MASTER PLUMBER MAGAZINE Spring 2026 | 13
MPAQ HISTORY BOOK
Brian Hutchi
son and Pete
Adrian Hart, Kim Ha
r Jensen
rt and Graham Cotte
e
Penny Cornah, Paul Adams (Rheem), Bruce Wallace, and Kayla Cooper
Lyn Wallace, Marie Watson and Lindsay Hall and his wife from South Australia Dennis Yarrow and Sean Taylor
Rob Brouwers and Lesley Nunn
Bruce Wallace and the Hon. Steve Minn
Bob Kimlin, Don Nunn and Graham Cottee
ikin MP
Terry Kimlin and All
an Struby
Katrina Richardson, Marie Watson and Bill Watson
The Hon. Steve Minnikin, Bruce Wallace, Robyn Russ, Kent Vickers, Ros Hutchison, Brian Hutchison, and Penny Cornah
14 | MASTER PLUMBER MAGAZINE Spring 2026
Kayla Cooper and Don Powell
MPAQ HISTORY BOOK
Preserving Queensland Plumbing History Queensland’s plumbing industry has no shortage of stories. From wartime shortages and changing working conditions, to major infrastructure projects and the evolution of training, technology and regulation. Now, 125 years’ worth of those stories have been brought together in Pipelines’ Timeline: The Master Plumbers’ Association of Queensland 1900–2025, a commemorative history of MPAQ and the people, businesses and events that helped shape the industry. At the centre of the project is MPAQ Honorary Historian Bruce Wallace, a third-generation Queensland plumber whose own connection to the trade spans decades. Bruce began his apprenticeship with the family business, Wallace Bros Pty Ltd, in 1974, following in the footsteps of his grandfather, father and uncles. He later managed the business until it ceased operating in 2008, after almost 80 years. His involvement with MPAQ has been just as longstanding. Bruce became MPAQ President in
1986 at the age of 29, was made a Life Member in 2006 and has served as the Association’s Honorary Historian since 2019. With that depth of industry experience and knowledge, Bruce was uniquely placed to take on the challenge of documenting MPAQ’s history. The result is a book that goes well beyond a timeline of milestones. It traces how Queensland plumbing evolved alongside the state itself – through the introduction of sewerage, two World Wars, the Great Depression, changing workplace conditions, evolving training requirements and advances in technology and materials. Along the way are stories that bring that history to life. One involves former MPAQ President Frederick W.H. Johnson, who carried out plumbing and drainage work during construction of Brisbane City Hall. With limited funds reportedly available to complete part of the clock tower, Johnson used discarded and repurposed materials, including a copper kettle, a copper ballcock from a cistern and brass from an old bed, to help create the metal sphere that remains on the building today.
Other stories reveal just how familiar some industry conversations can feel. During the 1930s, the introduction of a 40-hour working week prompted debate about wages and the impact on employers. In 1944, plumbing employers were sceptical about a push for a 10-minute morning tea break, or ‘smoko’, while also dealing with severe shortages of tools and materials. Skills shortages were particularly acute during the World Wars. In 1943, plumbing apprentices were considered so essential that they were exempt from call-up to the armed services. These are just a few glimpses from a much larger history – and a reminder that while the industry has changed enormously, challenges around skills, supply, workplaces and adaptation are certainly not new. For Bruce, preserving these stories and history was important. Plumbing work is often hidden behind walls, beneath floors or underground, but its contribution to Queensland’s development, public health and growing communities is anything but small.
Putting it in print Bringing the book together was also a collaborative effort. Bruce was supported by Brian and Ros Hutchison, who played an important role in preparing the book, and received encouragement from Peter Jensen, historian with the Master Plumbers’ Board in Victoria, who helped reinforce the importance of putting MPAQ’s history into a permanent record. MPAQ’s Ashleigh Stonehewer worked with Bruce and Brian on the production and release of the book. For MPAQ CEO Penny Cornah, the significance of that work is in ensuring the history is not lost. “The book is the result of countless hours of research and dedication and passion, ensuring these stories will be preserved for future generations,” Penny said. “We are incredibly fortunate to have someone with Bruce Wallace’s knowledge and commitment to document our history. And thanks to Brian and Ros Hutchison for all of their work in preparing the book.” Across its pages are the people behind that 125-year history – those who built businesses, trained apprentices, volunteered their time, advocated for the profession, served on committees and Boards, and helped MPAQ remain a voice for Queensland plumbers across generations. Most importantly, it is the history of MPAQ’s members.
Celebrating the launch
Bruce Wallace and Dan Parker
The ‘MPAQ History Book’, was officially celebrated on Thursday, 13 August, when around 40 guests gathered at Plumbing Industry House in Acacia Ridge for the launch of Pipelines’ Timeline: The Master Plumbers’ Association of Queensland 1900–2025. The event brought together MPAQ members, Life Members, past Presidents and industry guests MASTER PLUMBER MAGAZINE Spring 2026 | 15
MPAQ HISTORY BOOK
CAST-IN FLOOR WASTE FIRE COLLAR
to mark both the release of the book and recognise the Association’s history. MPAQ President Kent Vickers welcomed guests and reflected on the rarity of reaching such a milestone. He spoke about the generations of business owners, apprentices, volunteers, Board members, Presidents, staff and members who had shaped the Association, and the role Queensland plumbers have continued to play in protecting public health and building the communities we live in. As part of the launch, Kent also sat down with Bruce for a Q&A about the process of researching and writing the book, giving guests Kayla and Dan Parker an insight into the work involved in bringing such a substantial history together. The Hon. Steve Minnikin MP, Minister for Customer Services and Open Data and Minister for Small and Family Business, officially launched the publication. In his remarks, the Minister recognised both the importance of the plumbing industry and the value of having its history formally recorded, describing the book as a comprehensive snapshot that would now remain on the record. He also acknowledged Bruce’s contribution in bringing that history together before formally declaring Pipelines’ Timeline: The Master Plumbers’ Association of Queensland 1900–2025 launched. For those gathered, the occasion was as much about the people behind the history as the publication itself.
A record for the future Looking through the book, some members may recognise familiar names, businesses and milestones – while others will discover stories from the industry’s past for the first time. Either way, it’s a chance to look back at where the profession has come from and learn more about the people who helped shape it.
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Own a piece of MPAQ history A limited number of copies of Pipelines’ Timeline: The Master Plumbers’ Association of Queensland 1900–2025 are available. Covering the period from 1900 to 2025, the commemorative publication features historic photographs, industry stories and significant milestones from across MPAQ and Queensland’s plumbing industry. It is a lasting keepsake for members, industry professionals and anyone with a connection to Queensland plumbing history. To secure your copy, scan the QR code, visit the MPAQ website or contact the MPAQ office on 07 3273 0800.
LEARN MORE
WOMEN’S PLUMBING ALLIANCE
WOMEN’S PLUMBING ALLIANCE
Building the Next Chapter
WPA Subcommittee Members Earlier this year, the inaugural WPA Subcommittee was formed with the following representatives: WPA Retreat 2025
For more than a decade, the Women’s Plumbing Alliance (WPA) has been bringing together women across Queensland’s plumbing and gas industry. Built around the pillars of Recognise, Connect and Empower, it celebrates the contribution of women across the industry while creating opportunities to build relationships, learn from one another and strengthen industry connections. Now, the establishment of a dedicated WPA Subcommittee marks the next step in that journey, providing greater structure and focus to help shape the group’s future direction and turn its three pillars into meaningful action. Chairing the Subcommittee is Melissa Millar, a long-time WPA supporter, plumbing business owner and external councillor on the MPAQ Board. We spoke with Mel about what the WPA has meant to her, why the Subcommittee matters and what she hopes it can achieve in the years ahead. You’ve been in the industry for many years. How did you first get involved with the WPA, and what’s kept you passionate about supporting it? My involvement began with a networking event I was genuinely nervous to attend. Running a 24/7 business made it hard to connect with people who understood my world, and I was looking for that community. After leaving my career to support our business, I became passionate about highlighting women’s strengths, business acumen and contribution to the industry, both on the tools and in business. I now sit as an external councillor on the MPAQ Board and advocate for women’s inclusion at a strategic level. What’s your favourite part of being involved with the WPA? Is it the events, the networking, the people you’ve met or something else? The women, hands down. Being surrounded by women who understand this life, learning from every event, and sharing plenty of laughs is what makes the WPA special to me. The Women’s Plumbing Alliance Facebook page is also invaluable for advice and problem-solving, from IT and phone systems to HR. When I ask for help, another woman in the industry responds quickly, and I truly value that community. Together, we build profitable and resilient plumbing and gas businesses.
Melissa Millar – Chair (Millar’s Plumbing) Sonia Jones (MSJ Plumbing) Rachel Yarrow (Yarrow Plumbing) Karina Bietola (Abrik Plumbing & Roofing) Melissa Millar, WPA Subcommittee Chair
connection into focused action on recruitment, retention and leadership development. With nearly 80% more women training in maledominated trades than in 2019, now is the time to create the structure that sustains that momentum. The WPA is built around the pillars of Recognise, Connect and Empower. What would you like to see the Subcommittee focus on across those three areas? What would you like those pillars to look like in practice? Recognise — I’d like to see the WPA formally celebrate women across the industry, from those on the tools to those leading operations behind the scenes. In practice, that means member spotlights, award nominations and public storytelling that shows the next generation what is possible. Connect — The WPA changed my life through connection, and I want us to protect and grow that. In practice, that means keeping the retreat as our anchor event, building regional meetups and creating mentoring pathways for women at every stage, from apprentices to those running 24/7 trade businesses. Empower — this is about building self-belief in leadership capability. Practical toolkits and workshops on leadership, pricing and people management — the things nobody teaches you — plus real pathways onto boards and committees. That last pillar is where my capstone research sits, and I’d love the Subcommittee to help turn that research into practical resources members can use. If we get this right, these pillars become more than words. They become the reason a nervous woman walks into her first WPA event and chooses to stay.
Has there been a piece of advice, a connection you’ve made or an experience through the WPA that has really stuck with you? Our WPA retreat, without question. Two nights away together you get real conversations, real friendships and real learning from one another and have a proper laugh. It’s the depth of those couple of days that sticks with you long after you’re home.
Looking a few years down the track, what’s the dream for the WPA? What would make you feel like the Subcommittee has really made a difference? As a bit of a historian, my dream is an event called “100 Women of the Queensland Plumbing and Gas Industry”, honouring those who paved the way while looking to the future. I’d also love to see a female QBCC licensed plumber fulfilling a Director role on our MPAQ Board. My passion is building a WPA for everyone, from business owners and apprentices to women on the tools and those strengthening businesses every day. Ultimately, I want the WPA to be inclusive and recognised as the voice for women in this industry. Success would be a woman walking into her first event nervous, as I did, and leaving with a community that gets her.
The WPA has been around for about ten years now. Why do you think now is the right time to form a dedicated Subcommittee? I’ve just completed my MBA capstone on women’s operational and strategic leadership in the QLD plumbing and gas businesses, and the message is clear: women are not simply supporting these businesses from behind the scenes; they are helping build them. Yet their contribution is still too often underrecognised, under-supported and under-measured. A dedicated Subcommittee gives the WPA a formal voice, accountability and structure to turn ten years of
If someone was thinking about coming along to a WPA event or curious about getting involved, what would you like them to know? Just come along, reach out to me prior, join our Women’s Plumbing Alliance Facebook page, sit with me and see what it is all about. If you would like to get involved with the Women’s Plumbing Alliance, scan the QR code or search WPA on our website www.mpaq.com.au MASTER PLUMBER MAGAZINE Spring 2026 | 17
BUSINESS
TAX CHANGES
WHAT TO DO NOW WHAT NOT TO DO YET
If you run a plumbing business, you have probably been told the Federal Budget tax changes could force you to restructure. Some of the reforms are now law. Others are still only announcements. Acting too early on the parts that are not yet settled could cost you real money to fix a problem that does not yet exist. Three changes matter most: capital gains tax, negative gearing, and the proposed minimum tax on discretionary trusts. Two are law. One is not. Capital gains tax and negative gearing both passed on 25 June 2026 and apply from 1 July 2027. The 50% capital gains discount is being replaced with indexation, so gains you have already built up are largely protected, and negative gearing is being restricted to new builds, with anything you already hold grandfathered. Because these start on 1 July 2027, you have time to plan any sale or property decision properly rather than react to it. The trust change is the one generating the most attention, and the one where rushing does the most harm. From 1 July 2028, as announced, the trustee of a discretionary trust would pay a minimum of 30% tax on the trust’s income, and family members who receive distributions would get a credit for that tax. The catch is that the credit is non-refundable, so income splitting to a lower-income family member loses much of its value, and a bucket company gets no credit at all. Paying a genuine wage to a family member who actually works in the business sits outside the measure entirely. Here is what matters: it is not law. There is no draft legislation, the start date is 1 July 2028, and a three-year window is proposed from 1 July 2027 to let businesses restructure out of a trust without an immediate income tax or capital gains bill. Big questions, including how the tax is collected and how the rollover works, are still open. The trap we are asked about most is restructuring early to get ahead of it. The rollover only covers income tax and capital gains tax. It does not cover stamp duty, because duty is a state tax a federal rule cannot switch off. On commercial property or a vehicle fleet, duty can be a high, immediate cost you never get back, often more than the tax the move was meant to save. Restructuring also pulls in licensing, contracts, and insurance. For most plumbing operators, the job right now is to understand where you stand, not to restructure. Know which entities distribute income, and to whom. Keep the wage option in mind. Then wait for the detail before changing anything structural. To understand how this affects your particular structure, talk to us before you change anything at xactaccounting.com.au/ contact or on 1300 233 723. Article from Xact Accounting.
18 | MASTER PLUMBER MAGAZINE Spring 2026
HR
EMPLOYMENT AWARD COMPLIANCE
THE RISKS OF GETTING IT WRONG – FINES, BACK PAY AND SUPERANNUATION LIABILITIES For employers operating in the plumbing industry, understanding workplace obligations is an important part of running a successful business. Whether managing a small plumbing business or a larger fire sprinkler operation, maintaining compliance with award requirements helps ensure employees are paid correctly, reduces administrative challenges and supports positive workplace relationships. While most employers aim to meet their obligations, workplace laws and award provisions can be complex. Changes to pay rates, varying employee classifications, apprenticeships, allowances, overtime arrangements and superannuation requirements can all create challenges for businesses. When errors occur, the consequences may include back-pay obligations, superannuation adjustments and, in some circumstances, regulatory action. The key is understanding the risks and taking proactive steps to minimise them.
Understanding award compliance An award will set out the minimum standards for wages and conditions, including classifications, allowances, overtime, penalty rates and leave-related entitlements. Employers are responsible for ensuring employees are correctly classified and receive all applicable entitlements. Because work arrangements can vary across the plumbing and fire protection industries, even well-intentioned employers may occasionally encounter difficulties in interpreting or applying award provisions. Common areas that businesses may wish to review periodically include: • Employee classifications and corresponding pay rates • Overtime and penalty rate calculations • Industry-specific allowances • Apprentice wage progression • Record-keeping practices • Superannuation payments and reporting obligations Regular reviews can help identify and resolve issues before they become larger compliance concerns.
When underpayments occur Underpayments can arise for a variety of reasons, including payroll errors, misunderstandings of award provisions, system configuration issues or historical practices that are no longer compliant. The Fair Work Ombudsman acknowledges that underpayments are often the result of genuine mistakes rather than deliberate conduct. Where an underpayment is identified, employers should determine: • the period during which the underpayment occurred • the amount that was paid • the amount that should have been paid • whether any associated entitlements, such as allowances or leave payments, were affected • whether additional superannuation contributions are required. Promptly addressing issues can help ensure employees receive their correct entitlements and may reduce the likelihood of future disputes. Many businesses also find that conducting a broader payroll review at the same time provides additional confidence that systems and practices remain compliant.
The importance of accurate records Good record-keeping is one of the most effective tools available to employers. Accurate records assist businesses in demonstrating compliance, responding to employee enquiries and identifying potential payroll issues early. Employers must maintain records relating to hours worked, wages paid and other employment details in accordance with workplace laws. For businesses working across multiple job sites or managing a mix of tradespeople, apprentices and labourers, reliable timekeeping and payroll systems can significantly reduce the risk of errors.
Superannuation considerations Superannuation is another area that deserves careful attention. In addition to paying correct wages, employers are responsible for making the required superannuation contributions for eligible employees. The Australian Taxation Office (ATO) is the primary agency responsible for administering and enforcing superannuation guarantee obligations. Where a wage underpayment has occurred, there may also be a corresponding superannuation shortfall. As a result, employers reviewing payroll practices should consider whether any superannuation adjustments are required as part of the rectification process. Employers should also be aware that from 1 July 2026, the Payday Super framework generally requires superannuation contributions to be paid at the same time as employee wages, further emphasising the importance of accurate and timely payroll processes.
Regulatory expectations Australian workplace regulators generally encourage employers to identify and address compliance issues proactively. Where concerns arise, employers who review their obligations, correct mistakes and implement measures to prevent recurrence are often better positioned than businesses that do not actively manage compliance risks. In circumstances where workplace obligations are not met, regulators may take enforcement action. Depending on the situation, this can include requirements to rectify underpayments, comply with record-keeping obligations or address unpaid superannuation contributions. Civil and criminal penalties may also apply in some circumstances. Civil penalties can range up to three times the value of the underpayment or the relevant penalty unit for the contravention. Intentional underpayments are criminalised and can result in monetary fines, prison time or both. For most businesses, however, the focus should be on maintaining sound systems and processes that help support ongoing compliance.
Practical steps for employers A practical and proactive approach can help plumbing and fire sprinkler businesses manage compliance obligations effectively. Consider: • reviewing employee classifications regularly • confirming pay rates following annual wage increases • checking overtime, allowances and travel-related payments • monitoring apprentice progression and wage adjustments • conducting periodic payroll audits • maintaining accurate employment and payroll records • reviewing superannuation payment practices and reporting processes • seeking professional advice when uncertain about award obligations. Many compliance issues can be prevented through regular reviews and keeping up to date with changes to workplace legislation and award requirements.
Conclusion Compliance with the Modern Awards is an important aspect of workforce management for employers. While payroll and workplace obligations can sometimes be complex, regular reviews of classifications, pay rates, allowances, record-keeping and superannuation processes can help businesses remain on track. By taking a proactive approach and addressing issues when they arise, employers can support positive employment relationships, strengthen compliance practices and reduce the likelihood of unexpected financial liabilities in the future. Any further questions in relation to award standards should be directed to the MPAQ Advisory line 07 3273 0800.
MASTER PLUMBER MAGAZINE Spring 2026 | 19
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MEMBER SPOTLIGHT
CANFIELD PLUMBING’S 7 8 -Y E A R L E G A C Y
Canfield Plumbing’s first truck from 1947
22 | MASTER PLUMBER MAGAZINE Spring 2026
MEMBER SPOTLIGHT
For the Canfield family, plumbing has never just been about pipes, plans and projects. It has been part of their family story, written into the streets, buildings and communities of Brisbane over almost eight decades. As Canfield Plumbing marks its 60-year MPAQ membership milestone, the Association proudly recognises a business that began in 1948 and has continued through 78 years of service, craftsmanship and family commitment. The Canfield story is one of three generations who helped shape Brisbane as it grew from a very different city into the one we know today. The business began after the family’s trade journey started in West End, followed by a move to Apollo Road, Bulimba in the 1940s. In those early years, life and work were closely connected. The Canfields lived upstairs, while the plumbing business was established underneath the family home. Bill Canfield remembers a Brisbane that feels far removed from today’s city. The roads were still dirt, the family had the first telephone in the street, and a block of land in the area cost around £500. Across from the shop was a swamp, long before it became the high-density development site it is today. From the beginning, Canfield Plumbing was a true family effort. While there were four boys in the family, each contributed to the business in different ways during its early years. Two remained in the plumbing trade long term, while the others lent their skills to help build momentum, including operating the backhoe for excavations and managing stock purchasing. As the business grew, the Canfields became part of many milestones that helped define Queensland’s development. Bill’s work took him far from home, including a solo job on Thursday Island to complete plumbing works for an ANZ bank and manager’s
Apollo Road home and first business address
residence. While local assistance was available for heavy digging, the technical delivery was Bill’s responsibility. His father’s meticulous standards remained a strong influence, even flying up for three days to oversee a unique prefabricated roof that Bill was tackling for the first time. The scale of Canfield Plumbing’s work continued to grow. At one stage, the business employed a workforce of 95 staff and was fitting out homes in western towns as far as Longreach and Hughenden. Over the years, Canfield Plumbing became a familiar name across commercial projects, including many Woolworths stores and warehouses. One of Bill’s most memorable projects was the Sundale Shopping Centre in Southport, which featured a roof spanning four and a half acres and Paneldeck sheets measuring 123 feet long. Bill also recalls an era of 1,800 mm concrete sewerage pipes and the physical demands of chasing galvanised pipes into brickwork by hand. It was hard, skilled work that reflected the standards and strength of the trade at the time. As the business expanded, it moved to the busy corridor of Ipswich Road in Woolloongabba, operating from two locations there. However, one dramatic afternoon near the Norman Hotel changed the direction of the business. When a steering tie-rod snapped on one of the company trucks, narrowly avoiding a serious incident, the risks of operating in the growing congestion of the Gabba became clear. That moment prompted the decision to return to Bulimba, where Canfield Plumbing built its current headquarters at 53 Godwin Street. The business continues to operate from that location today.
A LEGACY OF PERFORMANCE The Canfield name has been associated with performance both on the job site and beyond the plumbing industry. Bill was awarded the Australian Sports Medal and Order of Merit for his outstanding contribution
Picture from 1971
Bill and Michael Canfield
to yachting and junior sailing. His dedication to teaching and mentoring extended from the sailing community to the many apprentices he supported throughout his plumbing career. That competitive spirit also continued through the next generation, with Michael Canfield creating his own legacy in BMX during the sport’s formative years and helping contribute to its pathway towards Olympic recognition. Today, Bill enjoys life by the bay in Manly, where he keeps his 34-foot yacht, She, at the local squadron. His passion for “teaching the kids the ropes” remains part of a broader legacy built on patience, skill and giving back.
A PILLAR OF THE INDUSTRY Former MPAQ President Kelvin Slade recognised the Canfield family’s contribution at their 50-year membership milestone, and their impact has only continued to grow. Canfield Plumbing’s long-standing membership is more than a measure of time. It reflects decades of commitment to the plumbing industry, to professional standards and to adapting through every major change in the trade, from lead and cast iron through to modern systems and new technologies. MPAQ proudly congratulates Bill and Michael Canfield, and the wider Canfield family, on this remarkable milestone. Canfield Plumbing is a Brisbane success story, a family tradition and a 60-year pillar of the Master Plumbers’ Association of Queensland.
Ipswich Road business premises, 1962 MASTER PLUMBER MAGAZINE Spring 2026 | 23
MEMBER SPOTLIGHT
KAHLIA SCHUBERT’S
JOURNEY IN PLUMBING
Kahlia Schubert from Double Tap Plumbing & Drainage is part of a growing group of women building strong careers in the plumbing industry. Her pathway into the trade has been shaped by practical learning, family support, business growth and a commitment to creating a positive experience for clients and apprentices. Kahlia has always enjoyed hands-on work and the satisfaction that comes from practical problem-solving. Plumbing stood out as a trade that offered variety, long-term career security and the opportunity to build useful skills. “I enjoy being hands-on, and plumbing is one of those trades where demand will always be ongoing. AI won’t be taking over our jobs,” Kahlia said. Her pathway into plumbing was not completely straightforward. She initially explored electrical work before realising it was not the right fit for her. Plumbing offered the practical, real-world application she was looking for. “For what I wanted to achieve, the maths in plumbing is functional and practical,” she said. “As a mature-age student, having that real-world context made all the difference.” During her apprenticeship, Kahlia made decisions that helped her find the right learning environment. She eventually completed part of her training through Service Trades College in Beenleigh, where she found the teaching style and plumbing-focused environment helpful. “They were incredible at explaining concepts in different ways,” she said. “They made sure we understood the material before moving on.” Kahlia’s training journey also included completing a significant part of her apprenticeship while pregnant with her daughter, Penelope. She moved to light duties at 15 weeks and continued supporting the business through office work, accounts and administration. She worked up until the day she went into labour and was back helping with invoices shortly after Penelope was born. For Kahlia and Brett, Double Tap Plumbing & Drainage has always been closely connected to family and community. Their clients have been supportive of their journey, and many were excited to meet Penelope when she arrived. That community connection is an important part of how the business operates. Kahlia and Brett understand that some clients may be dealing with difficult or sensitive personal situations, and they aim to create a respectful and comfortable experience on site. For some clients, having the choice of a female plumber can make a difference. “We know that for some of our customers, having that choice means a lot,” Kahlia said. “It’s about making sure the client feels safe, heard and supported.” Kahlia enjoys a wide range of plumbing work, from larger renovation projects through to smaller, more detailed jobs. She particularly enjoys work that requires precision, such as reconditioning tap spindles.
“Plumbing is one of those trades where demand will always be ongoing. AI won’t be taking over our jobs,” 24 | MASTER PLUMBER MAGAZINE Spring 2026
“We strip the spindle down, recondition it and put it back together,” she said. “Providing that value, even if it is just a tap washer, is a great feeling.” She also enjoys seeing the difference small upgrades can make for clients, particularly when replacing old fixtures and showing customers the finished result. At Double Tap Plumbing & Drainage, Kahlia and Brett bring different strengths to the business. Brett often focuses on hot water changeovers, while Kahlia enjoys the problem-solving and more detailed plumbing work. On site, Kahlia takes a practical approach to working safely and efficiently. “It’s not about who can lift the heaviest thing,” she said. “It’s about getting the job done safely and properly.” That approach also extends to the way the business supports the next generation. Double Tap Plumbing & Drainage currently has an apprentice, Flynn, and Kahlia and Brett also encourage school-based students to gain experience in the trade. Kahlia’s advice to young women considering plumbing is simple. “Just go for it,” she said. “Don’t let the old stereotypes deter you. There is a lot of support out there now, especially through networks like MPAQ.” She encourages anyone interested in the trade to find a supportive training environment, ask questions and speak to others already working in the industry. Kahlia is also focused on continuing to grow her own skills and the services Double Tap Plumbing & Drainage can offer. She is preparing to undertake her Certificate IV in Plumbing and Services, with plans to pursue gas licensing. She is also interested in gaining backflow and Thermostatic Mixing Valve endorsements. Through MPAQ’s Trade Up program, Kahlia is continuing to build confidence as a business owner and develop the skills needed to grow sustainably. “I didn’t want to just sit back once I got my licence,” she said. “The Trade Up program is helping me find my feet as a business owner, and the extra endorsements are the next step in broadening the services we can offer.” Kahlia has also noticed more women entering training environments than when she first started. “It’s exciting to see that change,” she said. “When girls see women out there, qualified and running businesses, it helps show that this career is possible.” For Kahlia, the journey so far has been about persistence, support and building something meaningful for her family. “I’m proud that we’ve kept going,” she said. “We’re building this for our family, and we’re just getting started.” Kahlia thanks Brett for his ongoing support and partnership, as well as Reece Plumbing Springfield, Loganholme and Beenleigh, Ryan Taylor at Rheem, MPAQ, the Women’s Plumbing Alliance, Service Trades College and BUSY At Work for their support throughout her training and professional development.
FUTURE PLANNING
WOULD IT RUN WITHOUT YOU?
A BUYER WILL ASK
PLANNING AHEAD HELPS BUILD RETIREMENT CONFIDENCE Superannuation experts are putting the spotlight on mapping out retirement goals, as figures show financial security influences when workers decide to call knockoff on their careers. Building and construction industry super fund BUSSQ conducted retirement research amongst their membership in 2025, and found 56% of surveyed members said having a plan in place made them feel more confident about their future. BUSSQ’s Senior Manager of Retirement and Advice Strategy, Cameron Stewart says, “Peace of mind is so important. Having those super funds available when you stop working can help reduce stress, and help you live life on your own terms,” he said. BUSSQ’s research also found that almost half of surveyed members said they planned to use their super to provide a regular income in retirement. Cameron says “considering the lifestyle you want for your retirement years is an important first step in the retirement planning process, as the age you plan to retire and your desired standard of living will impact the amount you might aim to have in retirement.” “Financial Planners often recommend aiming for a retirement income that replaces 65- 75% of your pre-retirement income. This replacement rate usually assumes you live in your own home without mortgage costs (which may not be a reality for everyone), as well as the increased healthcare costs you’re almost certain to face as you age.” “Building and construction industry workers can sometimes find that the age they intend to work to, and the age they are able to work to, may differ due to injury, so it’s important to have a plan in place early,” says Cameron. If you’re starting to think about retirement, BUSSQ has a suite of educational videos on its YouTube channel that are easy to digest and get you thinking about how you want your retirement to look. If you’re ready to make a plan, BUSSQ members have access to personal advice with our in house planners at no out of pocket cost^. Call 1800 692 877 to make an appointment or go to bussq.com.au for more information. Article from BUSSQ ^Personal advice is limited to BUSSQ products and is advice on insurance, investment choice, contributions and retirement. Terms and conditions apply. Contact BUSSQ for more.
When I sold my business after fourteen years, I expected the negotiation to turn on revenue and profit. Some of it did. But the questions that moved the price were about something else entirely: what happened to the business when I wasn’t in it. That is what a buyer is really asking. Not what does this business earn, but what does it earn without you? For a lot of owner-operated trade businesses, the honest answer is: less. The relationships are yours. The pricing judgement is yours. The knowledge of which jobs are quietly unprofitable is yours, and it isn’t written down anywhere. A buyer sees that, prices the risk, and discounts accordingly — or walks away. Four things worth attending to long before you’re ready to sell. • Your licence. If you’re the only nominee on the company’s QBCC licence, the company can’t carry out building work without you. A second qualified nominee isn’t just succession planning — it’s continuity. • Your relationships. If builders and property managers ring you personally, that goodwill may not transfer with the sale. Bring your team into those relationships years out, not months. • Your records. Financials a buyer’s accountant can follow without a translator. Consistent job costing. A clean line between business and personal spending. • Your processes. Anything that exists only in your head is a risk to be discounted. None of this is quick, which is rather the point. The work that makes a business saleable takes years — and it’s the same work that makes it easier to run in the meantime. If selling is nowhere near your horizon, you get the benefit anyway. Article by Louisa Herbert, CEO and co-founder of GOSS.
Corporate Profile Sup
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Plumbers Choice has arrived in Queensland! Our new store provides greater service, including same-day delivery for Brisbane Metro customers and faster delivery throughout the state. We’re specialists in innovative plumbing products, giving you an edge on site. Check out our huge range at our Coopers Plains store, via our app and website, or call (07) 2115 6677 to chat to the sales team. Since day one, our mission has been to protect plumbers, your margins, and the integrity of the trade. Unlike traditional suppliers, we refuse to sell to the general public, handymen, or DIYers. By strictly enforcing account access for licensed plumbers only, we actively combat illegal, unlicensed plumbing, helping protect community safety and keeping valuable business in plumbers’ hands. There has never been a better time for Queensland plumbers to experience the Trade Only difference. We back you with Brisbane Metro same-day delivery, a dedicated account manager for personalised service, and effortless ordering options. Give us a crack and try our innovative range today. Visit plumberschoice.com.au to find out more. MASTER PLUMBER MAGAZINE Spring 2026 | 25
LEGAL
INTERGENERATIONAL WEALTH THE BANK OF MUM & DAD
The instinct to help a child buy a home or go into a business is deeply ingrained in the trade contracting industry. Right now somewhere in Australia, a contractor is transferring tens – possibly hundreds – of thousands of dollars to help their child, with no paperwork, no mortgage, and nothing but trust. That trust is admirable. But when circumstances change, and they often do, trust alone is rarely enough. Australia’s so-called “Bank of Mum and Dad” has quietly become one of the largest sources of housing finance in the country, with parents advancing billions of dollars each year. Those funds flow as outright gifts, informal loans, guarantees, co-borrowing arrangements, and direct equity contributions – and the vast majority are undocumented. “Most of these arrangements have one thing in common: they are undocumented, poorly structured, or based entirely on a verbal understanding.” When things go well, the paperwork never feels necessary. When things go wrong – and relationships do break down, families do face financial hardship, and people do pass away unexpectedly – the absence of proper legal documentation can be devastating. Trades business owners also face a particular risk that general families do not. Their personal assets and the assets of their business are frequently intertwined. And where the business itself is ultimately to be passed on to the next generation, the interaction between family lending arrangements and business succession planning needs to be thought through carefully and early. “The interaction between family lending arrangements and business succession planning needs to be thought through carefully and early.”
WHEN THINGS GO WRONG Family lending arrangements tend to unravel in predictable ways.
BUSINESS DISPUTES Where a business owner who has provided financial assistance to a child later faces a business dispute, a claim from a creditor, or unexpected personal
26 | MASTER PLUMBER MAGAZINE Spring 2026
liability, the absence of properly documented security arrangements can expose those advances to risk.
RELATIONSHIP BREAKDOWN Family law proceedings scrutinise every asset and financial contribution associated with a property. An undocumented parental contribution is frequently treated as a gift, and therefore as a matrimonial asset available for division. A properly documented loan with security provides a fundamentally different legal position.
INSOLVENCY An undocumented family loan is almost impossible to protect against a trustee in bankruptcy. Any attempt to formalise the arrangement after the event will be viewed with deep scepticism.
DEATH OF A PARENT Without documentation, the question of whether an advance was a loan or a gift can fracture families and cause serious delay in the administration of an estate.
AGED CARE FUNDING Centrelink’s deprivation provisions can capture assets transferred to children years earlier. The structure of any transfer matters enormously under the means-testing rules, and legal advice sought too late is advice that comes at a real financial cost.
SIBLING DISPUTES Unequal advances between children frequently become estate disputes unless they are documented and addressed in the parents’ Wills. Without that, families face years of costly litigation. “The legal complexity surrounding intergenerational wealth transfer has never been greater – and the need for proper legal advice has never been more important.”
LEGAL WHAT PROPERLY STRUCTURED LEGAL ADVICE LOOKS LIKE Intergenerational finance sits at the intersection of property law, banking and finance law, and estate planning. Getting the correct legal advice – and getting it early – is what makes the difference. A well-structured arrangement will typically involve: • A formal loan agreement recording the terms, any interest, repayment obligations, and whether the advance is a loan or a gift • A registered mortgage over the property, giving parents a secured interest recognised in insolvency and family law proceedings • Updated Wills and estate planning documents that address the advance to the child and record how it should be treated against the child’s share of the estate • Advice on aged care and Centrelink means-testing to ensure the arrangement does not trigger adverse consequences down the track. Your lawyer will need to work with your financial planner on this • Advice on the impact of the Treasury Laws Amendment (Tax Reform No. 1) Act 2026 (Cth) on assets to be transferred or held in trust – including the replacement of the 50% CGT discount with cost-base indexation and the 30% minimum tax on capital gains accruing from 1 July 2027, and on the timing of any proposed transfer or sale • Asset protection advice where business risk, personal liability, or relationship instability is a concern Done properly, this protects parents, protects children, and – crucially – protects family relationships. The cost of good legal advice is always a fraction of the cost of the disputes that arise without it. “Properly documenting a family loan is not about mistrust. It is about making sure that the generosity of today does not become the litigation of tomorrow.”
HOW WE CAN HELP The Cornwalls team has extensive experience across property law, banking and finance law, and estate planning – the combination that intergenerational
finance arrangements genuinely require. They have particular experience working with families in the specialist trades industries – including plumbing, electrical, mechanical services, fire protection, painting and roofing – and we understand the business and succession planning issues that sit alongside family lending arrangements in these sectors. We welcome enquiries from clients and their families who are dealing with any of the following: • Parents considering advancing funds, providing a guarantee, or offering security to assist a child with a property purchase • Families seeking to structure a reverse mortgage, equity release arrangement, or aged care funding strategy • Estates where informal family loans or undocumented advances are creating uncertainty or conflict • Anyone whose existing informal arrangement needs to be properly documented before a significant life event – a marriage, a separation, a business venture, or a change in health • Trades business owners – who want to ensure that financial assistance provided to children is properly structured and protected, and who are considering how family lending arrangements interact with business succession plans “The enacted CGT reforms and the announced minimum tax on discretionary trusts have raised the stakes: the structure and documentation of a family financial arrangement today will determine its tax treatment under the new regime.”
TAKE THE NEXT STEP Cornwalls offers an initial consultation to help you understand your options and identify any exposure that should be addressed. Contact details are available on the member portal. Article by Cornwalls.
KEEPTRAINING TRAINING KEEP ANDSTAY STAYAHEAD AHEAD AND Ourindustry industryleading leadingtraining training the state Our atat the state of of thethe artart PICACBeenleigh Beenleighcampus campuswill will help you ahead PICAC help you getget ahead of of thegame, game,and andstay staythere therethroughout throughout your career. the your career. STC and STCoffers offersindustry-led industry-ledapprenticeship apprenticeship and post-apprenticeship training in commercial post-apprenticeship training in commercial plumbing, plumbing,and andmechanical mechanicalservices. services. Contact the courses Contactus ustotofind findout outmore moreabout about the courses we have available in-person and online! we have available in-person and online! Ph: 1300 222 727 Ph: 1300 222 727
Email: info@tstca.com.au Email: info@tstca.com.au
www.theservicetradescollege.com.au www.theservicetradescollege.com.au
INDUSTRY-LED INDUSTRY-LED HANDS-ON HANDS-ON REAL SKILLS REAL SKILLS TRAINING EXPERIENCE TRAINING EXPERIENCE REAL CAREERS REAL CAREERS
Scan here Scan here to find out more. to find out more.
MASTER PLUMBER MAGAZINE Spring 2026 | 27
EVENTS
E H G T ROUN D N U O D R S A
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EVENTS
SUMMARY OF UPCOMING EVENTS The Master Plumbers’ Association of Queensland hosts a variety of events throughout the year, providing valuable opportunities for industry professionals to build connections, develop their skills, and enhance both their businesses and personal growth. These events also offer the industry a platform to engage with key stakeholders and contribute to meaningful discussions shaping the future of the sector.
SPRING 2026: DATE
EVENT
25 September Plumbing and Gas Charity Golf Day
LOCATION
REGISTRATIONS
Virginia Golf Club
Members / Non-Members
16 October
Gold Coast Industry Breakfast & Trade Show
TAFE Queensland, Ashmore Campus
Members / Non-Members
30 October
Plumbing and Gas Industry Awards 2026
Queen’s Wharf Brisbane
Members / Non-Members
LOCATION
REGISTRATIONS
SOLD OUT FREE* Ticketed
SUMMER 2026: DATE
EVENT
4-6 November Women’s Plumbing Alliance Leadership Retreat
Sofitel Gold Coast, Broadbeach
Members / Non-Members
12 November
EOY Boat Trip for Business Leaders Group 2026
Boat Club, Botanic Gardens, Brisbane
Business Leaders Group Members
19 November
International Men’s Day – Plumbing and Gas Breakfast & Trade Show 2026
The Services Trade College, Beenleigh
Members / Non-Members
Ticketed Invite Only FREE*
*Registration required.
SAVE THE DATE: DATE
EVENT
LOCATION
REGISTRATIONS
10-11 March 2027
Plumbing & Gas Conference
Sunshine Coast Convention Centre
Members / Non-Members
Ticketed
Event information is subject to change but correct at time of print. Scan the QR code to view more MPAQ events online.
MASTER PLUMBER MAGAZINE Spring 2026 | 29
MPAQ TRAINING
N I G GE & N I D E T L S E TH W O W INV N O K R , G S L L A L ON SK I PROFESSI The workplace is constantly changing, and keeping up with those changes is an important part of staying competent and confident in your role. This is particularly true in the plumbing and gas industry, where legislation, Australian Standards, technology, products and work practices are continually evolving. What was considered best practice a few years ago may not always be the case today. Ongoing training helps tradespeople keep their knowledge up to date and make sure they are working safely and in line with current requirements. Professional development is not just about learning something new. It can also be about refreshing skills that may not have been used for some time, understanding changes to regulations or standards, or gaining a better understanding of new products, equipment and techniques. For experienced tradespeople, refresher training can be especially valuable. Years of practical experience provide a strong foundation, but experience alone does not always keep you up to date with changes in the industry. Taking the time to refresh your knowledge can reinforce good work practices and give you greater confidence that the way you are working meets current requirements. Training also has an important role to play in workplace safety. Having a clear understanding of current requirements, potential risks and correct work practices helps workers make better decisions on the job. For businesses, having appropriately trained and competent employees can help reduce risk, support
compliance and provide confidence that work is being carried out to the required standard. There are also benefits that go beyond safety and compliance. Skilled and confident employees are better placed to solve problems, work efficiently and provide a high level of service to customers. When people have the right knowledge and skills, they are more likely to take pride in their work and look for ways to improve what they do. For employers, supporting professional development can also help build a positive workplace. Giving employees opportunities to learn and develop shows that their skills and careers are valued. It can also help businesses retain good people and build a stronger, more capable team. It is important to remember that training is about more than completing a course and receiving a certificate. The real benefit comes from taking what you have learnt and putting it into practice. Whether it results in safer work practices, better technical skills, improved decision-making or greater confidence, training should make a difference to the way work is carried out. The plumbing and gas industry will continue to change. New products and technologies will emerge, standards and regulations will be updated, and the way work is performed will continue to evolve. Keeping up with these changes is part of being a professional in the industry. Professional development is therefore an investment in yourself, your team and your business. Staying current, continuing to learn and putting new knowledge into practice helps ensure that skills remain relevant and that the industry continues to deliver safe, quality work. Training shouldn’t be something you simply tick off and forget. It should be part of an ongoing commitment to keeping your skills current, doing your job well and continuing to grow as a professional. Article by Tracy Bob, Training Services Manager, MPAQ
Reminder If you have started a course with MPAQ, whether it is online or a face-to-face class, please take the time to complete it. If you are having any issues with your course, please contact the MPAQ Training Services Manager. If you would like more information about the training we offer, please don’t hesitate to contact the MPAQ Training Services Team on 07 3273 0800 or send an email to training@mpaq.com.au.
Planning your future training? The 2027 MPAQ Training calendar is being finalised with dates, locations and courses. Keep an eye on the MPAQ website for its release.
30 | MASTER PLUMBER MAGAZINE Spring 2026
PRODUCT NEWS
ADVANCED PASSIVE FIRE PROTECTION FEATURING THE NEW CAST-IN FLOOR WASTE COLLAR FROM ALLPROOF INDUSTRIES Passive fire protection is a fundamental component of modern building design, playing a critical role in preventing the spread of fire, smoke, and hot gases between compartments in multistorey buildings. Within this framework, floor wastes present a unique and highly specific vulnerability. Because they require an open grate to drain surface water, they inadvertently create an unsealed pathway that can allow fire to quickly breach concrete floor slabs if left unprotected. To mitigate the severe risks posed by open penetrations, modern construction relies on specialised floor waste collars. Solutions like the CIFW100 Cast-in Floor Waste Fire Collar, developed by Allproof Industries, employ a highly effective, two-stage approach to ensure the penetration is sealed during a fire event: • Mechanical Closure: The primary defence is a fast-acting, springloaded mechanical device. At the first indication of extreme heat or fire, this mechanism rapidly shuts the pipe outlet, instantly creating a physical barrier against advancing flames and smoke. • Intumescent Expansion: Following the mechanical closure, the system relies on an intumescent material housed within the collar. When exposed to sustained high temperatures, this material rapidly expands, forming a dense, insulating char. This combination effectively seals the penetration and prevents the dangerous transfer of heat to adjoining floors. When rigorously tested at independent, accredited fire laboratories to recognised standards such as AS 1530.4:2014, systems like the Allproof CIFW100 can achieve a Fire Resistance Level (FRL) of up to -/180/180 for standard 100mm uPVC pipes cast into 150mm concrete slabs.
For a solution to be viable on a modern construction site, fire protection must integrate flawlessly with the building’s broader plumbing and waterproofing architecture. Cast-in collars are frequently paired with puddle flange systems, such as Allproof’s Tilerite, that allow sub-screed waterproofing membranes to be securely and mechanically clamped. This ensures complete structural watertightness and prevents membrane adhesion failures without compromising the integrity of the passive fire seal. The commercial construction sector is increasingly focused on environmental responsibility, and the manufacturing of passive fire components is adapting to meet these green building targets. As an industry example, Allproof Industries produces the CIFW100 and its other cast-in fire collar bodies using 100% recycled polypropylene. By adopting renewable energy sources such as their 450 onsite solar panels, manufacturers can significantly minimise their annual carbon footprint, with Allproof’s installation preventing 50 tonnes of CO₂ emissions annually.
Ensuring Compliance and Best Practice Building compliance requirements in Australia are continually evolving. Consequently, the precise specification and correct installation of fire-rated penetrations have never been more important. Engaging with technical specialists during the early design and planning phases is essential. Manufacturers like Allproof Industries offer dedicated support to assist plumbers and designers with system selection, ensuring that penetration protection systems are installed correctly, operate safely, and remain in full compliance with current building codes. Supplied by Allproof Industries
ONE TRUCK, THREE JOBS
UNDERSTANDING THE ROLE OF A COMBINATION VACUUM UNIT
For plumbing contractors, drainage crews and civil operators, site work is rarely neat. A job that starts as a blocked drain can quickly turn into slurry recovery, service locating, pit clean-out or liquid waste removal. That is where a combination vacuum unit, such as the DrainVac manufactured by Vacuum Truck Supplies, can make a real difference. A DrainVac brings three key functions together: drain cleaning, nondestructive digging and vacuum recovery. Instead of sending separate equipment to site, operators can use one unit to clear a blockage, expose underground services and recover waste material as the job progresses. For contractors working across residential, commercial, council and industrial projects, that flexibility can save time, reduce delays and improve job turnaround. Depending on configuration, the DrainVac range can include an 8,000-litre waste tank, 4,000-litre water capacity, a stainless steel barrel, a fully hydraulic 6-inch suction boom, and high-pressure water systems for both jetting and NDD work. Drain cleaning setups can include a high-flow jetting pump and long hose reel for clearing lines, while the NDD system provides controlled water pressure for exposing underground assets safely. The drain cleaning function uses high-pressure water to clear pipes, remove blockages and clean line walls. Depending on the job, this may involve general cleaning, root removal, grease build-up, silt, debris or hard deposits. Choosing the right nozzle and understanding the pipe condition are both important. Pressure and flow matter, but so does control. The aim is not just to blast water down a line, but to clean effectively without causing damage. The hydro excavation side of the unit is useful when crews need to work around underground assets. Using water to loosen soil and vacuum to recover spoil allows operators to expose services with greater control than mechanical digging. This is particularly valuable around water, gas, electrical and
telecommunications infrastructure, where one wrong bucket strike can create safety risks, repair costs and major downtime. Vacuum recovery is the third part of the equation. Once material is loosened or removed, the unit can recover slurry, mud, liquid waste and debris into the waste tank. The tipping tank and full-opening rear door make unloading and clean-out more efficient, helping crews finish the job and move on with less mucking around. For plumbing businesses, the real value of a DrainVac is productivity. One practical unit can help crews respond to more job types without waiting on extra equipment. It can reduce time spent setting up, moving between machines or calling in additional support. On busy days, that can mean more chargeable time on the job and less time lost. Vacuum Truck Supplies designs the DrainVac with practical operation in mind, focusing on simple controls, strong performance and equipment that is easy to use and maintain. Good operators still need proper training, pre-start checks, safe exclusion zones, correct nozzle selection, hose management and awareness of site hazards. A well-set-up DrainVac gives plumbing and drainage contractors a practical way to clear, dig, recover and keep moving. It is not just another truck in the yard. It is a versatile tool built for real jobs. Supplied by Vacuum Truck Supplies MASTER PLUMBER MAGAZINE Spring 2026 | 31
MEMBER BENEFITS
MOST
and Make the OF YOUR MEMBERSHIP WITH our of
In addition to access to a broad range of services, products, support, you can also enjoy discounts and special offers on products and services that will help enhance your business. Through our carefully curated partnerships with suppliers and providers that are committed to supporting members and the wider industry, we’re able to build a suite exclusive member offers that will give our members added value and a competitive advantage. Check out some exclusive discounts available for MPAQ members below.
MPAQ
MPAQ and Ampol are getting behind Australian businesses with AmpolCard, a fuel card that delivers great discounts. As a member of MPAQ, you’ll not only save at the bowser, you’ll save time on admin with all your expenses on one ATO-approved report. Being a Contracting Member of MPAQ unlocks Association Fleet pricing on the Toyota range*. Toyota has now extended Association Fleet pricing to all Tundra grades, giving MPAQ Contracting Members even more choice when purchasing their next vehicle. To find out more and view the full list of eligible Toyota vehicles, visit www.mpaq.com.au/benefits/toyota. *Excluding Special Edition models and some high-grade models.
Corporate Profile Sup
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Polyweld Tech Academy (PWT) is a nationally registered training organisation (RTO 40687) and NATA-accredited testing laboratory, established in 2012 to meet growing demand for quality-assured poly pipe installation across Australia. PWT delivers nationally accredited training in butt welding, electrofusion welding and extrusion welding, alongside combined and comprehensive welding courses and biennial re-accreditation assessments. Courses combine theory with hands-on training delivered by experienced industry trainers, equipping plumbers, gasfitters and construction professionals with the certified skills the industry demands. On-site and group training is also available.
What’s in it for you? Save money – Save up to 7c per litre on premium fuels and 6c per litre on regular petrol and diesel Save time – All vehicle expenses in one ATO-approved monthly invoice, 24/7 access to myAmpol, mobile payments with the Ampol app, and options to integrate to Xero or MYOB Add Ampol Roadside Assistance^ – Enjoy peace of mind with a service that’s there for you when you need it most, from just $5.25 a month. Find out more by visiting www.mpaq.com.au/benefits/ampol.
Dell provides technology solutions, services, and support. Buy laptops, touchscreen PCs, desktops, servers, storage, monitors, gaming, and accessories. Through the partnership of Dell Technologies and MPAQ, members can now access a range of discounts on selected technology products. MPAQ members can claim up to 10% off* Dell Laptops, Desktops, Monitors, Accessories, and much more all-year round. Get additional savings on sale items during promotional periods*. To claim this benefit, visit www.mpaq.com.au/benefits/dell. *Terms and conditions apply – https://www.mpaq.com.au/benefits/dell
Member Benefit Partners
Beyond training, PWT operates a NATA-accredited testing laboratory and offers QA/QC inspection services, giving clients confidence that their welds meet industry standards. The business also supplies and hires poly welding equipment. With training locations across Western Australia, Victoria, Queensland, South Australia and New South Wales – including Redbank and Pinkenba in Queensland – PWT is accessible to tradespeople nationwide. Polyweld Tech Academy’s promise: “To ensure every polyrelated task your organisation undertakes is completed with the highest level of quality, confidence and safety.” Website: www.polyweldtech.com.au Phone: 1300 367 659 | Email: info@polyweldtech.com.au
32 | MASTER PLUMBER MAGAZINE Spring 2026
Check out all the offers available to you by scanning the QR Code.
PAGE HEADING
master plumbers'
safety a cloud-based workplace health and safety (WHS) management system designed to provide members with a clear, quick, and compliant system to manage WHS in their businesses.
personalised swms in 5 minutes
manage whs on the go, on site, and on your phone
free with an mpaq contracting membership you get $1,428 additional value
Master Plumbers’ Safety comes at no additional cost to members. Non-members can purchase a subscription from $44 per month.
Why use this system? whs templates and info sheets
$1,428 additional value included in your membership
Complying with Australia’s strict WHS laws is a must – failing to do so could mean huge penalties and in extreme cases, jail. To cut through this complexity, MPAQ is offering members a simple system to manage their health and safety obligations, particularly in relation to the creation of Safe Work Method Statements (SWMS), which can be created in less than five minutes through the Safety platform.
FIND OUT MOre and register:
MASTER PLUMBER MAGAZINE Spring 2026 | 33
MEMBER NEWS
Vale
Anne Marie Mole 23 July 1956 to 12 May 2026
Janice Kathleen Bowman (nee McLauchlan) 27 June 1939 to 16 July 2026 Jan Bowman was born in Mount Morgan and would later display her many talents as a window dresser, milliner, dress maker, and ballet dance teacher. She married Jim on 2 February 1957, which became the start of helping to run JS Bowman Plumbing in the Brisbane suburb of The Gap. They raised six children with two, Bradley and Grantley, being disabled. Despite the extra burden, Jan was very generous with her time in the Community, establishing a local “Mothers’ Group” in 1964, which created close friendships for more than 60 years. When Jim became the Association’s State President in 1988, she fulfilled her role in organising the “Plumbers’ Wives” outings, with great enthusiasm. In 1994 Jim and Jan retired from the business to hand over to their son Ashley. They built a superb home on Cudgen Creek, Kingscliff, with water views to the ocean entrance. They enjoyed many family Christmas celebrations there, and when not home, caravanned around Australia. Sometime after Jim passed away in 2014, Jan decided to relocate back to Brisbane to be closer to family and friends. She will always be remembered with affection for her many supporting roles. After her funeral service, “The Bonnie Banks o’ Loch Lomond” was played as she was lowered into her grave. The Association extends deepest sympathy to the remaining children Fairley, Ashley, Kelley, Hayley, and their respective families. Written by Bruce Wallace, MPAQ Honorary Historian
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Anne was one of the many bright personalities of the Redcliffe Division. Married to Jim with three children, she helped manage the plumbing business for thirty five years until Jim’s health intervened. Jim sadly passed away with Motor Neuron Disease in 2017. They joined the Association on 21 November 1990 and immediately began attending Meetings and rarely missed a State Conference thereafter. Anne would later manage her own coffee shop “Sweet Shells”. Her bubbly personality would have been the perfect fit to undertake such a venture. In August 2024 she was diagnosed with cancer and was determined to still lead her usual lifestyle including her beloved tennis. Her strong Christian belief greatly assisted her in the final two weeks in palliative care. A wonderful role model to her immediate and extended family whom the Association extends its sincere sympathy to. Written by Bruce Wallace, MPAQ Honorary Historian
Anne Mole
Sam Chmielarski and friend.
MPAQ NRL DRAW WINNER ENJOYS CORPORATE BOX EXPERIENCE MPAQ member Sam Chmielarski from Full Flow Plumbing and Drainage was the lucky winner of this year’s NRL Corporate Box Experience, thanks to Toyota. Sam enjoyed the Round 18 game-day experience between the Brisbane Broncos and Cronulla Sharks from the Toyota corporate box – taking in the atmosphere, hospitality and excitement. The Sharks came away with the win, defeating the Broncos 28–16. MPAQ thanks Toyota for supporting this member promotion.
MEMBER NEWS BURKE INDUSTRIES CELEBRATES 40 YEARS OF MPAQ MEMBERSHIP
Ralph McMillan, Managing Director ABRIK, accepting the award on stage.
ABRIK 2026 Metropolitan Regional Winners of the Queensland Training Awards Small Employer of the Year MPAQ member Abrik Pty Ltd was recently named the 2026 Metropolitan regional winner of the Queensland Training Awards Small Employer of the Year category, which recognises outstanding achievement in VET by a Queensland business with 99 or fewer full-time equivalent employees. Abrik has created an environment where emerging tradespeople can explore multiple career pathways across plumbing, roofing and carpentry. Practical learning, structured development opportunities and strong workplace support enable employees to build versatile skillsets and industry confidence. This commitment to nurturing talent continues to drive growth across the business and the trades sector. Congratulations and good luck to the Abrik team, who progress to the State finals in September.
Andy Burke & Penny Cornah (CEO, MPAQ)
Burke Industries has grown significantly since its beginnings in 1985, when Andy Burke established a partnership, AJ & MP Burke, with his wife Maureen and began working as a plumber. In 1986, the partnership became Andy Burke Plumbing Pty Ltd, before changing to Burke Industries Pty Ltd in 1987 to reflect the company’s expanding range of activities. Over the years, Burke Industries has diversified beyond plumbing to include Downs Concrete Cutters, Burke Earthmoving, and Burke
Demolition & Asbestos Removal, as well as property development and building work. Today, the company specialises in commercial plumbing and fire mains throughout South East and Central Queensland, alongside earthmoving, demolition and asbestos removal. Burke Industries is also a preferred supplier to the Queensland Government with PQC4 Certification and undertakes ongoing work for both developers and government. For Andy, some of the company’s greatest achievements include remaining successful for more than 40 years, earning a strong reputation within the community and seeing three generations of the family involved in the business. The company’s first plumbing apprentice, who remains with the business, also received an Apprentice of the Year Award, while Andy and Maureen have both received a Paul Harris Award recognising their contribution to the community and philanthropy. Andy has seen improvements across the industry in workplace health and safety, work practices, training, materials, and equipment, although sourcing reliable, quality staff and the declining number of apprentices remain challenges. Throughout the years, MPAQ has supported the business with regular updates and assistance relating to wages, industrial matters, training and stationery. Now retired, Andy has handed the reins to his three sons, who continue to diversify the company and assess new opportunities to support its productivity and ongoing success.
TOOWOOMBA REGIONAL COUNCIL CELEBRATES 5 YEAR MILESTONE Toowoomba Regional Council is proud to mark five years of membership with the Master Plumbers’ Association of Queensland. Council’s plumbers play an important role in protecting community health by maintaining the Region’s extensive water and wastewater networks and supporting the construction of new infrastructure for a growing population and expanding business community. Their work includes repairing water meter leaks, burst water mains and sewer blockages, as well as connecting water and sewer services to new subdivisions. Roland Bezuidenhout, pictured, is Toowoomba Regional Council’s Coordinator Water and Wastewater (Water and Sewer Maintenance) within the Water and Waste Services Group. Originally from South Africa, where he operated his own plumbing business, Roland joined Council in 2009 as a plumber based at Crows Nest. He became Supervisor for Programmed Maintenance two years later and, after 10 years in that role, was appointed Coordinator Water and Wastewater. Today, he is one of Council’s most senior plumbers. The Toowoomba Region covers almost 13,000km² and is home to more than 184,000 people across more than 36 towns and localities. Council’s Water Infrastructure Services branch
employs approximately 25 plumbers within a team of 125 staff, responsible for maintaining eight water treatment plants, seven wastewater treatment plants, more than 2,000 kilometres of water mains, almost 1,400 kilometres of wastewater mains and three dams. Current challenges include planning and delivering essential infrastructure for continued growth, replacing ageing assets, adapting to legislative changes and managing the broader shortage of skilled plumbers. Council has also encouraged labourers to undertake a Certificate III Water Industry Worker qualification to broaden their skills and better support plumbing teams. Major projects include the Cressbrook Dam Safety Improvement Program, replacement of the 28km Perseverance raw water main and the $40 million upgrade of the Mt Kynoch Water Treatment Plant completed in 2024. Council has also sought $150 million through the Queensland Government’s Residential Activation Fund to help bring forward the proposed Southern Water Treatment Plant at Westbrook. Recently, drainer Jamie Bass and labourer Andy Gardner received Council’s Organisational Values and Behaviours Award after providing CPR to a member of the public.
Council uses its MPAQ membership to stay informed about industry news and developments. Looking ahead, its focus is on greater planned intervention, improved Asset Management Plans and preventative maintenance to extend the life of infrastructure and continue delivering value-formoney water and wastewater services to residents.
Roland Bezuidenhout, Toowoomba Regional Council
MASTER PLUMBER MAGAZINE Spring 2026 | 35
MILESTONES
CONGRATULATIONS TO OUR MILESTONE MEMBERS MAY • JUNE • JULY NAME
COMPANY
DIVISION
MILESTONE
Gerard Brimmell
Aqua Plumbing and Drainage Solutions
Mackay
Craig Betts
Betts Plumbing & Gas
Central
5
Trent Hyne
Clean Line Plumbing Pty Ltd
Fraser Coast
5
John Greenaway
Greenaway Plumbing & Gas
Toowoomba
5
Harry Tatham
Harry’s Plumbing & Gas Pty Ltd
Toowoomba
5
Peter Jorgensen
Jorgensen Plumbing Pty Ltd
North Qld
5
Joshua Gibson
Kookaburra Plumbing and Gas Pty Ltd Brisbane South 5
Daniel Lancaster
Lancaster Plumbing Pty Ltd
Far North Qld
5
Luke Millwood
Mackie Plumbing
Far North Qld
5
Matt Rowe
MDR Plumbing Co. Pty Ltd
Brisbane North 5
5
Matthew Sanders North West Plumbing Pty Ltd
Country
Greg DuBois
O’Brien Plumbing Maroochydore
Sunshine Coast 5
Paul Fulloon
Paul Fulloon
Brisbane North 5
Brenton Spence
Plumbing & Gas On Demand
Brisbane North 5
Pat Marulli
Plumbing Plus Bathroom Kitchen Laundry Pty Ltd
Outside Queensland
5
RAH Plumbing and Gas
Toowoomba
5
Raymond Cousins RP Cousins
Far North Qld
5
Tony Shanks
Mackay
5
Reginald Hopper
Shanks Plumbing Pty Ltd
5
Sam Chmielarski The Trustee for Full Flow Plumbing and Drainage Trust
Brisbane South 5
Richard Vos
Vosco Contracting
Brisbane South 5
Paul Winterbone
Aqua-Gas Solution Pty Ltd
Sunshine Coast 10
Ben Morton
BAM This is Plumbing
North Qld
10
Justin Vis
Cairns Plumbing & Gas
Far North Qld
10
Sue McCosker
Construction Skills Queensland
Brisbane North 10
Craig Brough
Craig Brough Plumbing
Bundaberg
10
Gavin Dolley
Dolley’s Gasfitting
Toowoomba
10
Leesa Swiec
FDS Plumbing & Gas Pty Ltd
Brisbane South 10
Jordan Henry
Henry Project Group
Toowoomba
Jinsu Yook
Jinsu Plumbing & Gas
Brisbane South 10
10
NAME
COMPANY
DIVISION
MILESTONE
Joel Schrodter
Just Plumbing Group Pty Ltd
Toowoomba
10
Matthew Dyce
MDP Plumbing & Gas Services
Gold Coast
10
Terry O’Connell
O’Connells Plumbing Pty Ltd
Far North Qld
10
Justin Croft
Precision Plumbing and Gasworks
Toowoomba
10
Andrew Grant
Reef City Plumbing Pty Ltd
Central
10
Malcolm Starnes
Starnes Plumbing Services Pty Ltd
Brisbane South 10
Troy McKell
Tromac Plumbing & Gas
Brisbane South 10
Alistair Woolfe
Vinidex Pty Ltd
Brisbane South 10
Darren Wall
Wall to Wall Plumbing
Toowoomba
Philip Aland
Aland Plumbing
Sunshine Coast 15
Tim Hammel
Hammel’s Plumbing and Gas
Toowoomba
Jason Sams
JM Sams Plumbing Service
Brisbane North 15
Robert Clanfield
Level Plumbing Airlie Beach
Mackay
Luke Wilkes
LPW Plumbing and Gas Solutions Pty Ltd
Brisbane North 15
Mark Ashcroft
MB Plumbing and Handyman Service Brisbane South 15
Mark Walker
MJ Walker Plumbing
Gold Coast
15
Shaun Barry
Plumbing And Gas Australia Pty Ltd
Toowoomba
15
Gary Lemmon
Rinnai
Brisbane South 15
Murray Craig
Solahart Brisbane West & Ipswich
Ipswich
Tony Theodore
Tony Theodore Plumbing
Brisbane North 15
Ben Edwards
Ben Edwards Plumbing
Toowoomba
20
Gill Mathews
DCM Plumbing & Drainage Pty Ltd
Gold Coast
20
Steven Atkins
Local Flow Plumbing Pty Ltd
Sunshine Coast 20
Drew Helmore
Ridge Tool (Aust) Pty Ltd
Outside QLD
Alan Struby
A & J Struby Plumbing & Gas
Brisbane South 25
Ron Payne
Ron Payne
Brisbane South 25
Ted Chapman
Ted Chapman
Brisbane North 30
Frank Tomasi
Tomasi Plumbing & Drainage Pty Ltd
15
Brisbane South 30 Brisbane South 35
Dustin South
Brisbane North 70
Dustin T South
25
20
15
MILESTONE
MILESTONE
MILESTONE
Justin Rabbette MJ United Plumbing and Drainage Pty Ltd
Kent Vickers (MPAQ President) and Tracey Shayler Australian Gas Networks
36 | MASTER PLUMBER MAGAZINE Spring 2026
20
Martin Hollywood Hollywood Plumbing (Qld) Pty Ltd
35
YEAR
15 15
MILESTONE
YEAR
10
YEAR
Penny Cornah (MPAQ CEO) and Andrew Gleeson, Andrew Gleeson Plumbing Pty Ltd
YEAR
David and Lyn Treagus, Bones Plumbing & Roofing
MILESTONES
10
10
10
MILESTONE
MILESTONE
MILESTONE
YEAR
Kayla Cooper (MPAQ), Ben Scalzo (ACO Halgan Pty Ltd), Kent Vickers (MPAQ President) Jack Minchenko (ACO Halgan Pty Ltd)
YEAR
YEAR
Gerard Cassar (on behalf of son Laird Cassar), Edgewater Plumbing Pty Ltd, with Sam Folan (MPAQ Board)
10
10
MILESTONE
MILESTONE
YEAR
YEAR
PROTRADE UNITED CELEBRATES 10 YEARS OF SUPPORTING MPAQ MEMBERS
Lucca Spence, Taylex Australia, with Kayla Cooper (MPAQ)
Nicole and Ben Byrne, Nuflow Central Queensland
10
10
MILESTONE
MILESTONE
YEAR
Glen Lewindon and Derek Pudniks, Vinidex
YEAR
Roman Cussen, Townsville Gas and Plumbing, with Kayla Cooper (MPAQ)
Founded by Jon Mailer and Jason Loft in January 2016, the business has grown from a team of four working primarily in South East Queensland to a team of 16, with technology enabling it to support clients across Australia and New Zealand. PROTRADE United works with trades and construction businesses, helping owners progress from Owner Operators into Industry Leaders. Over the past decade, the business has reached a number of significant milestones, including expanding into Melbourne, opening a Chadstone office, introducing the Business Mountain client pathway and transitioning to online program delivery. In 2025, they celebrated their 10th Annual Awards Gala. The team values its relationship with MPAQ, recognising the Association as a leading ambassador for the plumbing and gas industry and a united voice for the sector. With many plumbing businesses within the PROTRADE United community, MPAQ membership helps the team stay informed about key industry changes and developments — and they are also enthusiastic supporters of the MPAQ Golf Day. Looking ahead, PROTRADE United remains focused on developing future industry leaders and supporting the continued growth and reputation of the trades and construction sector. MASTER PLUMBER MAGAZINE Spring 2026 | 37
NEW MEMBERS
WELCOME TO MPAQ’S NEW MEMBERS & ASSOCIATES MAY • JUNE • JULY NAME
COMPANY
Trent Scanes Aquawave Plumbing Solutions Pty Ltd Jess Kwiecien AR Developments Pty Ltd Geoffrey Morris Aspire Plumbing & Civil Pty Ltd Simon Bass Bass & Co Plumbing Pty Ltd Andrew Baulch Baulchy Plumbing & Leak Detection Nick Burford Burford Plumbing Pty Ltd Kesten Davis Chilli Plumbing Co Matthew Coleman Coleman Plumbing Drainage & Maintenance Pty Ltd Drew Campbell Comtech Plumbing Zhivago Fleming Connected PlumbGas Jay Morrison CQ Plumbing Maintenance Pty Ltd Stuart Wills FlexiPro Plumbing David Kiddy DK Plumbing Kyle Quinton Gold Coast Plumbing Company Jim Sanderson H2O & Gas Services Jake Harlen Harlen Plumbing Connor Lacey Heights Plumbing & Drainage Pty Ltd Ian Tunks I.R.T. Plumbing Services Pty Ltd Jed Kocis J.K Plumbing & Gas John Avalarez Limitless Gas and Plumbing Benjamin McMahon and Sons Plumbing & Gas McMahon Edward Vallins MH Plumbing and Civil Pty Ltd Michael Glass MKG Elite Plumbing and Gas
DIVISION
Gold Coast Brisbane South Mackay Brisbane North Bundaberg Sunshine Coast Sunshine Coast Sunshine Coast Brisbane South Sunshine Coast Mackay Sunshine Coast Brisbane South Gold Coast Mackay North QLD Ipswich Gold Coast Brisbane North Brisbane North Brisbane North Brisbane South Brisbane South
NAME
Dean Werchon Paul Nykvist Jaxon Johnson Kellie Harpur Dean Foster Thomas Elliott Ross Povey Jared Connor John O’Brien Grace Sweeney Will Oliver Pat Robertson Ping Meng David Robinson Johnny Taylor Josh Bidgood Jaber Vali Mandalawi William Garland George Millas Stephen Edstein Duncan Logan Joe Lamperd Skye Byrnes
Do you know someone who would benefit from an MPAQ Membership? Option 1 | Have your friend or family member contact our Membership team to discuss joining as an MPAQ member. Make sure they mention you as their referral source! Option 2 | Send the details of the person you are referring to our Membership team and we’ll contact them directly. Once their membership application is finalised, you will receive a $150 rebate to be used towards your next annual membership renewal. The person you have referred will get their $55 nomination fee waived.
38 | MASTER PLUMBER MAGAZINE Spring 2026
COMPANY
DIVISION
Nohcrew North West Plumbing (QLD) Pty Ltd Off Tap Plumbing and Gas OG Plumbing and Roofing Pty Ltd Paul Voerman Plumbing Plumbing and Construction PPD Reddy Plumbing and Gas Respected Plumbing Services Roth Plumbing Samson Services Plumbing & Gas Serviced Hot Water Supercheap Plumbing Pty Ltd Surfs Up Plumbing and Gas Solutions The Working Men Plumbing and Drainage Vision Plumbing Queensland VM Plumbing and Gas
Sunshine Coast Sunshine Coast Fraser Coast Brisbane South Far North QLD Sunshine Coast Fraser Coast Brisbane North Brisbane North Central Brisbane North Brisbane South Ipswich Fraser Coast Brisbane North
Water Front Plumbing and Gas Pty Ltd
Sunshine Coast Brisbane North Brisbane North Bundaberg Sunshine Coast Sunshine Coast
North QLD Brisbane South
Refer someone and receive $150 off your membership!* *Only applicable to contracting members. The referee and the new member must hold a contracting membership. Members can use the referral fee ($150 per successful referral) up to the value of their next annual or monthly membership fee only (the rebate will be applied at the next membership renewal). The referral fee can only be used for membership fees and cannot be used as credit for other MPAQ services.
PAGE SUPPORTERS HEADING
THE SUPPORTERS OF OUR INDUSTRY Platinum Corporate Supporter Austbrokers Comsure AustWorld BUSSQ Building Super GWA Group MM Kembla QLeave Reece Reliance Worldwide Corporation ServiceTitan, Inc. The Service Trades College Australia Toyota Tradelink WFI Insurance Zip Water
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07 3369 4777 07 5474 4055 07 3277 6696 07 3805 3800 07 5520 6701 03 9462 2666 1300 717 717 03 9464 2374 1300 588 749 07 3203 2105 13 28 79 1300 881 284 07 3630 5744 02 9630 5250 07 3223 5900 07 3124 6059 1300 169 026 07 3260 2555 131 926 07 3255 9255 1300 856 832 0405 648 568 08 9437 4949 1300 167 143 07 3625 1900 1300 243 549 1800 704 822 13 63 48 0421 465 075
Netstar Australia O&M Manuals Pty Ltd Ozzi Kleen Plastec Australia Pty Ltd Plumbers Choice Plumbers’ Supplies Co-Operative Limited Plumbing Design & Drafting Plumbing Plus Bathroom Kitchen Laundry Pty Ltd Podium Polyweld Tech Pty Ltd Porters Procurement Australia PROTRADE United Pure One Corporation Ltd QLD Detection, GIS and Boat Specialist Qld Pipefreezing QUT Facilities Management Rain Harvesting Rehau Pty Ltd Ridge Tool (Aust) Pty Ltd Rinnai Robert Bosch (Australia) Pty Ltd Samios Sewer Cameras Australia Pty Ltd Shower Sealed Pty Ltd Simpro Sophiie Ai Specialised Plumbing Centre Stoddart Storm Plastics Pty Ltd Stratco (Qld) Pty Ltd Strongcast Pty Ltd Studor Australia Pty Ltd TAFE Queensland Taylex Australia Pty Ltd The Bidet Shop The Couta Group Pty Ltd The Industry School The Wondercap Company Pty Ltd Totally Workwear Tradie Finance Vacuum Truck Supplies Pty Ltd Valves R Us Viega Pty Ltd Vinidex Pty Ltd Workforce Abundance Pty Ltd Xact Accounting Zetco Valves Pty Ltd
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Associate Councils Aurukun Shire Council Brisbane City Council Bundaberg Regional Council Gympie Regional Council Kowanyama Aboriginal Shire Council Livingstone Shire Council (LSC) Logan City Council Mackay Regional Council Mareeba Shire Council Moreton Bay Regional Council Quilpie Shire Council Southern Downs Regional Council Toowoomba Regional Council Townsville City Council
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MASTER PLUMBER MAGAZINE Spring 2026 | 39
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