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SY 26-27 K-12 Enrollment Guide Final

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2026-2027 SCHOOL YEAR ---

ENROLL YOUR CHILD BY MAY 1! Dear Parents & Guardians, Congratulations on your child’s admission to Maryknoll School! We are grateful for the opportunity to be part of your child’s educational journey and are excited to welcome you to the Maryknoll community. It is a blessing to partner with parents who seek an education rooted in Catholic faith, service, and academic excellence. Guided by our motto, Noblesse Oblige—“to whom much is given, much is expected”—Maryknoll encourages students to use their gifts in service to others. Our dedicated faculty and staff are committed to nurturing the whole child—academically, spiritually, and emotionally—while forming students to lead with humility, compassion, and responsibility. We are acutely aware that the investment in education is significant. Consequently, we are committed to providing your child with the highest quality education at a reasonable cost. For the upcoming school year, the tuition has been set at $22,650 for grades K–12 and $18,050 for Pre-Kindergarten. To secure your child’s enrollment for the upcoming 2026-2027 school year, please complete the enrollment process no later than Friday, May 1, 2026. Your enrollment contract can be accessed through your myMaryknoll account, and all related tuition transactions, including the enrollment deposit of $1,250, are managed through Tuition Management. Please review this handy Enrollment Guide to guide you in meeting the enrollment deadline of May 1. We are happy to assist you through this process: • For questions about completing your contract in myMaryknoll, please contact the Admission Office at admission@maryknollschool.org or (808) 952-7330. • For questions about deposit/tuition payments or tuition insurance, please contact the Business Office at business@maryknollschool.org or (808) 952-7320. • For questions about financial aid and/or tuition rewards, please contact Marissa Bratton, Director of Enrollment Management, at marissa.bratton@maryknollschool.org or (808) 952-7332. We are grateful for the trust you have placed in us to educate your child, and we look forward to welcoming them back for another successful year. Thank you for being a part of our wonderful Maryknoll School community.

Shana Tong ’83 President, Head of School *Applications for new families who met the February 15, 2026 deadline for financial aid have been reviewed. Eligible candidates have been offered financial aid, and this information is now reflected in the enrollment contract. For information on additional scholarship opportunities, please visit www.maryknollschool.org/ inancialaid. If your contract does not reflect a financial aid offer that you were anticipating, please contact Marissa Bratton at marissa.bratton@ maryknollschool.org. Additionally, you can review your account in the Clarity (www.clarityapp.com) financial aid portal to identify any outstanding documents.


MARYKNOLL ONLINE ENROLLMENT AND PAYMENT FAQ HOW DO I FIND THE ENROLLMENT CONTRACT ONLINE?

WHAT IF THERE IS AN ERROR WITH THE STUDENT INFORMATION IN THE ENROLLMENT CONTRACT?

The enrollment contracts are on myMaryknoll. Using a web browser, go to:

Contact the Admission Office at (808) 952-7330 or the Business Office at (808) 952-7320.

After you log in, you should see a yellow notice at the top of the page that you have contracts to accept. Clicking on the “Contracts to Accept” link will take you to your child’s forms and you’ll see the contract that needs to be reviewed.

DO I HAVE TO SELECT A PAYMENT PLAN NOW?

www.maryknollschool.org/login

WHAT LOGIN DO I USE?

Use your myMaryknoll user ID and password, the same credentials that were used to apply your child for admission.

WHAT IF I DO NOT REMEMBER MY USER ID AND/OR PASSWORD?

If you need help with your User ID and/or password, choose “Forgot Login or First time logging in.” If your email address is on file, you should get an automated email with a link to follow to reset your password. The link expires in an hour.

If you do not get the email, email webmaster@ maryknollschool.org or click on the Webmaster link on the User Login page. In the Subject line type “User ID and Password Help.” Remember to include your name and the student’s name in your e-mail request.

Yes, you must choose one of 3 payment plans: ► Single payment ► Two payments ► Monthly payments

In addition, you must select your payment method. Single payment and Two payment plans choose between having an invoice sent or having the payment automatically debited from a bank account or credit/debit card. As a reminder, parents who select the Two or Monthly payment option will be required to participate in the Tuition Refund Plan (TRP). Platform Fee will be assessed each time a payor makes a payment using the Blackbaud Tuition Management platform.

(Continued on next page)


HOW ARE TUITION PAYMENTS CALCULATED? Payment Plans

May 1

May 15

June 15 – February 15

July 1

November 1

Total

Single Payment Tuition Deposit

$1,250

–$1,250

Service Charge Payments

$22,650

$22,650

$1,250

$75

$75

$21,475

$22,725

Two Payments Tuition Deposit

$1,250

$11,325

$11,325

–$625

–$625

$22,650

Service Charge

$300

$300

TRP

$277

$277

Payments

$1,250

$11,227

$10,700

$23,177

Monthly Payments Tuition Deposit

$1,250

$2,265

$2,265per month

–$125

–$125 per month

$22,650

Service Charge

$450

$450

TRP

$227

$227

Payments

$1,250

$2,817

$2,140 per month

$23,327

Note: If you select the monthly payment plan, your payment is automatically deducted from your payment from your bank account or credit card on the 15th of the month, from May to February. Parents that select the Two or Monthly payment option will be required to participate in teh Tuition Refund Plan (TRP).

HOW DO I SIGN THE ENROLLMENT CONTRACT? On the signatures tab, print your full name. For example, you may enter your name: John Doe

CAN I START THE ONLINE ENROLLMENT PROCESS AND COME BACK TO IT AT A LATER TIME? Yes, your progress is automatically saved as you go. If you come back later, the button should say “Continue” and you will be able to continue the process.

HOW DO I MAKE MY ENROLLMENT DEPOSIT PAYMENT?

After you have reviewed the Student Information and Contract, selected a payment plan and signed the contract, go to the Deposit Tab.

A platform fee will be assessed each time a payor makes a payment using Blackbaud Tuition Management. The $1,250 enrollment deposit needs to be paid for your enrollment to be completed.

WHAT IF I DO NOT HAVE ACCESS TO A COMPUTER OR NEED HANDS-ON ASSISTANCE WITH THE ENROLLMENT PROCESS?

Please call the Business Office at (808) 952-7320 or the Admission Office at (808) 952-7330 for assistance.

WHAT IS THE DUE DATE FOR RE-ENROLLMENT?

Friday May 1, 2026. The deposit applies to tuition and is nonrefundable and nontransferable. Late deposits incur a $300 fee; enrollment is subject to availability. (Continued on next page)


BLACKBAUD TUITION MANAGEMENT Your Tuition Management will be created automatically after you have completed your Maryknoll enrollment.

TUITION MANAGEMENT – FAQ’S Blackbaud Tuition Management provides tuition management services for schools. Services for parents include online account access, tuition and fees invoicing, payment processing, and customer care.

HOW DO I LOGIN FOR THE FIRST TIME?

Please click on the button: “I am a first-time user” on the parent login page. Please enter only two of the three fields to locate your Blackbaud Tuition Management account. The information entered must be the same as the information provided during enrollment. This will allow you to create your username and password.

WHAT CAN I DO ONCE I HAVE LOGGED INTO MY TUITION MANAGEMENT ONLINE?

On our parent website you can do the following: • Make a Payment • Stop/Resume automatic debit payments • Review payment history • Change/edit your payment information • Update your personal information • View and print invoices (if you are not on automatic debit), Family Tuition Statements, and Year-End Statements for tax purposes

• See an itemized breakdown of tuition, fees and discounts billed to your account

WHOM SHOULD I CONTACT IF I HAVE QUESTIONS REGARDING MY BILL?

Our Parent Contact Center is available to help you at (888) 868-8828. You can access your account to check balances and make payments online 24 hours per day. Our Parent Contact Center team is able to: • Provide you with balance and account information • Take a payment or update your payment information • Review your payment history • Update your personal and contact information • Provide or change your online username and password • Address concerns regarding your account

WHAT IS THE BLACKBAUD TUITION MANAGEMENT PLATFORM FEE? A Platform Fee will be assessed each time a payor makes a payment using the Blackbaud Tuition Management platform. The Platform Fee compensates Blackbaud Tuition Management (BBTM) for the cost of maintaining the BBTM platform, including the security and compliance costs associated with handling payments and services within the platform. The amount of the Platform Fee will vary depending upon the payment amount and the method of payment. (Continued on next page)


WHICH PAYMENT TYPES ARE ASSESSED THE PLATFORM FEE? All digital payment transactions, including auto debits and phone payments, will incur the Platform Fee, the amount of which will vary by payment method. The Platform Fee for digital bank account (ACH) payments will be 1% + $0.30 per transaction, with a maximum of $2.50 per transaction. The $2.50 cap applies for any transaction of $220 or more.

The Platform Fee for credit card payments will be 3.12% per transaction. Tuition Management can accept VISA™, MasterCard™, American Express™ and Discover™ credit and debit cards. You can use your credit card to make monthly recurring payments. VISA Checkout™ virtual wallet is also available.

No Platform Fee will be assessed for payments made outside of the Blackbaud Tuition Management platform, e.g. via paper check, your bank’s bill pay service, wire payments (although there continues to be a $15 fee for each wire processed by Blackbaud Tuition Management and financial institutions may charge additional fees) or through our partner PayNearMe (although there may be a fee assessed by PayNearMe for use of this service).

CAN I PAY BY CHECK?

If you would like to use your checking account to pay, you can do this by mailing a check, making a onetime payment online, calling in a payment by phone, or by setting up automatic monthly payments directly from your checking or savings account. If you are mailing a check, please mail it to Tuition Management at P.O. Box 54228, Los Angeles, CA 90054-0228. Please remember to also include your Family ID.

CAN I PAY USING MY BANK’S ONLINE BILL PAY SERVICE?

Yes, you can utilize your bank’s online bill pay service to send payments. Please note: Online bill pay might not electronically transfer funds; instead, your bank may mail a paper check to us. We advise you to set up your online bill pay to occur at least 7-10 days prior to your due date to ensure the check is received and processed by your scheduled due date.

WHY IS MY MONTHLY AMOUNT DIFFERENT EACH MONTH?

Your total due may change month to month due to fees, discounts, & adjustments that have been made by your school.

WHAT IF I THINK AN AMOUNT ON MY BILL IS INCORRECT?

If you disagree with any of the amounts on your bill, you can contact our Parent Contact Center. We will contact the school on your behalf to clarify the amount due. Tuition Management is not authorized to modify the amount of tuition due or to arrange for alternative payment plans without your school’s approval.

MY TUITION IS DUE IN TWO DAYS. WHAT IS THE QUICKEST WAY TO MAKE A PAYMENT? Tuition Management offers two immediate payment options including: • Pay online at https://parent.blackbaud.school • Pay over the phone by calling (888) 868-8828

*Note: Payments made by phone and web are posted the same day they are received. (Continued on next page)


WHAT IS MY SCHOOL’S LATE PAYMENT POLICY? Payments are due on or before your due date. There is no grace period. If your payment is not made by your due date, or you are carrying an outstanding balance, a Follow-Up Service Fee may apply. Tuition Management will remind you of your upcoming payment to help you pay on time. We will also advise you when you have missed a payment to help you avoid any future fees. A $40 late fee will be assessed by Blackbaud Tuition Management for each month that there is a past due balance on the account.

ARE THERE BANK FEES ASSOCIATED WITH PAYMENTS THAT ARE NOT SUCCESSFUL?

A fee of $30 will be applied to your account for any failed payment processed via auto-debit, phone, web or failed check payments. Your bank may also impose additional fees.

HOW CAN I SETUP NEW BANKING INFORMATION TO PAY AUTOMATICALLY EACH MONTH?

You can schedule automatic payments from your bank account or credit/debit card by logging into your account and selecting the “Edit My Profile” tab at the top of your screen. Next, scroll down to the box labeled: “My Payment Method” and click “Update” to enter your information. You must complete all three steps to initiate automatic payments.

If your automatic payment is set up less than 3 business days before your due date, your first payment may not be pulled automatically. In this case, you will still be responsible to make a manual payment before your due date. Please read the terms and conditions carefully as fees may apply.

IS THERE A WAY I CAN UPDATE MY USERNAME AND PASSWORD?

You can update your password directly from your Tuition Management account at parent.blackbaud.school or you can call us at (888) 868-8828 and a representative will be able to update your username and password. If you have any questions or concerns, contact us at 1-888-868-8828.


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