Our Sales Associate Experience
Partner with the SM FOREVER Brand
Integrity, Strength, & Operational Excellence FOUNDATION When the Berkshire Hathaway name appears on a yard sign, it’s a sign that buyers and sellers trust. Our company has been built to last. Berkshire Hathaway Inc. is a worldwide holding company based in Omaha, NE. Its Chairman is Warren Buffett, and according to Time magazine’s ranking, among the world’s most influential people. “When people are making the decision of the magnitude of buying a house, it’s the biggest decision a great many families will ever make. They want to know who they’re working with and we think that the Berkshire Hathaway name will be reassuring to many of those people,” says Buffett. NETWORK Berkshire Hathaway HomeServices Carolinas Companies benefits from a globally respected reputation and a sound financial foundation. Our reach is global and our roots are local. We are proud to be owned by HomeServices of America Inc., a Berkshire Hathaway affiliate and the largest home services provider in America. As proud members of this remarkable network, we thrive on helping buyers and sellers find their perfect home whether around the corner, across the country, or anywhere in the world.
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Real Estate Company and Home Services Provider based on Transactions
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World’s Most Admired Companies
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Our Culture
We embrace an attitude of abundance and foster a supportive and collaborative environment for our sales associates. We make great neighbors to those who trust us to guide them through the home buying and home selling process, as well as those who we work alongside each day.
In the Community
Our promise, WE MAKE GREAT NEIGHBORS®, is more than a tagline it is a shared vision. Our company has developed strong local partnerships to support neighbors in need. As an enterprise, we lead two major initiatives each year, our BACKpack 2 School Drive and our Fall Food Drive. We also partner with our associates to support numerous local organizations throughout the year.
DIVERSITY & INCLUSION Our vision is to be a leader in diversity and inclusion by encouraging a collaborative atmosphere focused on innovation and creativity.
We understand that a dynamic community is the product of distinct perspectives, life experiences, and talents; and we are committed to promoting an engaging culture that invites participation. OUR INITIATIVES • Mentorship program led by Maria Kazakos, President, in partnership with Johnson C. Smith University. • Home Buying Seminars, open to the public, alongside our in-house lender, Prosperity Home Mortgage’s Lending Program. • In-House offering of the National Association of REALTORS® At Home with DiversityTM certification course led by our Director of Education and Training, Kassie Boggan. • 100% of our sales associates and staff have reaffirmed their commitment to fair housing by signing the REALTOR® Fair Housing Pledge.
The mentorship and training of the BHHS Carolinas Team has been vital to the success of my business. Mastering mindset, time management, and client relationships are what makes the coaching at our firm unique. BHHS Carolinas recognizes each agent’s talents which helps them take their business to the next level. As an experienced agent, the continuous training and support of fellow agents is still helping my business to evolve. — Dalia
PRINCIPLES OF OUR COACHING PROGRAM
Strategic Coaching
1. Create Value For People by being a trusted advisor.
Be the best in the industry by implementing our system for success. Our coaching system is based on a philosophy of building relationships, listening to the customer, and then helping them achieve their goals. The mission of this system is to help you increase your income per hour through higher customer satisfaction and referrals, as well as enhanced sales systems and communication skills.
2. Build a Business Strategy focused primarily on people who know you. 3. Become Customer Centric by understanding the customer’s needs. 4. Establish Personal Mastery — When you get better, your business gets better.
YOUR MINDSET
YOUR SKILLSET
YOUR ACTIONS
One-on-one coaching sessions
Small group business development seminars
Annual business planning and accountability tracking
Education & Support As an experienced trainer with a passion for helping people develop their skills, I love being a resource, whether you are just starting out or are an experienced sales associate. — Kassie Boggan Director Of Education & Training
Seamless Onboarding Support Personalized IT Assistance Proven Ninja Sales Training Program and Business Coaching
We are committed to providing you with a customized level of support to get your
REdefine New and Experienced Associate Education and Training
business going as quickly as possible. Whether you are new to the business or joining us from another firm, we are equipped to provide you with the appropriate level of
Powerful National Professional Development and Networking Events Relevant Legal Training Sessions Twice a Month Hosted By Our InHouse Attorney
support. Our diverse education and training programs are designed to help you develop and refine your skills throughout your career.
Meet our Leadership Team
When challenges arise during the course of your daily business, I’m only a phone call away to assist you and your clients in resolving those challenges and keeping your transactions on track.
I am often asked what I love the most about where I work. My answer is always the same, our people. We have a culture of caring for one another, our clients, and our community. — Cathy Larmore Senior Vice President
— Bryan Simpson Senior Vice President & Chief Legal Counsel
I bring the perspective of a high-producing REALTOR®, the experience of a seasoned company leader, and the passion to help agents grow. My goal is to champion our agents’ success by providing the leadership, vision, and resources to help them excel.
With years of sales support experience, I enjoy working alongside our sales associates to promote our new home communities and support our builder and developer clients.
— Tina Harp
— Samantha Woltz
Vice President of Sales
Operations Manager
Exceed Expectations OUR FULL-SERVICE ADVANTAGE We’ve partnered with the top service providers to make the home buying and selling process simple for our sales associates and their clients. We build lasting relationships with our sales associates and the clients we serve. The strength of these relationships allows us to provide families and companies moving to and from the Carolinas with the highest level of service. — Susan Sanford Director Of Relocation & Business Development
Great Neighbors Marketing & Technology Generating Business People prefer to work with people they know, like, and trust. We are committed to providing you with all of the resources you need to stay in communication with your sphere of influence so you can stay top of mind. In addition to training and support, we offer access to the industry’s best tools and technology. • CRM Platform • Personalized Sales Associate Website • Direct Mail Templates • Newsletter • Postcards • Notecards and Stationery • Email Templates • Automated Email Nurture Campaigns
• Automated Social Media Posting • Testimonial Manager • Real Time Lead Management and Reporting • Home Value Estimate Tool • 60-Second Market Update • Neighborhood Report
THERE ARE TWO PARTS OF THIS BUSINESS—GENERATING THE BUSINESS AND DOING THE BUSINESS. WE ARE HERE TO SUPPORT BOTH.
Doing Business Spend more time engaged in activities that grow your business and less time on administrative tasks. MARKETING & TECHNOLOGY • Brand and Listing Collateral • Customizable Flyers • Presentations • Postcards • Social Media Posts • Email Templates • Homepage for Every Listing • Company Generated and Mailed Just Listed/Just Sold Postcards • Digital Advertising • Digital Ad Builder • Targeted Open House Ads • Access to Professional Photography • Video Creation Tool • Differentiated Luxury Collection Branding and Collateral • Mobile App ESSENTIAL RESOURCES • Brick and Mortar • Print/Copy Solutions • Signs and Lockboxes • Website • Cell Phone Carrier Discount • Digital Transaction Management • Business Cards
Client Experience DIGITAL EXPERIENCE • Digital Signatures • My Home Finder • Branded Mobile App • Showing Scheduling Service DATA & INSIGHTS • Seller Advantage • Seller Reports • Neighborhood Reports • Visual Pricing Graphs • Personalized Digital Ad Performance Dashboard
100% of buyers search online during the home buying process.*
*Source: National Association of REALTORS® 2024
“I have been with the company nearly 20 years. Our company has all of the tools and programs to help make the BHHS associates successful and to effectively advise property buyers and sellers. These programs are improving all of the time. I know what other franchises have to offer and I can’t imagine why anyone would be in the real estate industry and not be with Berkshire Hathaway.” — Bill
“We love working with BHHS! It’s a truly supportive and collaborative environment with fellow agents, staff and management all working together to help us succeed, support our clients, and enjoy our work. Great technology and great people are a powerful combination and we are thrilled to have both here.” — Jenny
“Starting a new career in real estate had me wondering how to schedule a productive day. Our company’s coaching program helped me learn which activities to focus on and how to plan my days and weeks. This was very helpful for me coming from a teaching career which had every minute of my day scheduled.” — Kim
Sales Associate Testimonials
Meet Our Marketing Leadership
As a seasoned, licensed real estate agent, I come equipped with knowledge and experience to help you create new and innovative ways to reach the consumer. My goal is to position you as a leader in the real estate industry with the highest level of support, tools, and technology at our disposal. — Molly Bean Director of Marketing
Do Business in Harmony With the Rest of Your Life THE NINJA PATH PROVIDES US WITH A SYSTEM TO DELIVER PREDICTABLE RESULTS AND ACHIEVE A WORK LIFE BALANCE. • Focus on your Life List • Collaborate with your colleagues • Celebrate success • Enjoy long-term relationships with your clients BENEFIT PROGRAM • Access to complete suite of benefits and financial services • Access to group healthcare options
THE MARKETING TEAM SAVES ME SO MUCH TIME, AND I AM ABLE TO SPEND MORE TIME WITH MY FAMILY.
BHHS has been a game changer. I switched companies and on the day I moved to BHHS, I had a listing already lined up. Their marketing is top notch and my clients can tell the difference between a BHHS listing and one of a competing firm. My managing brokers and the entire BHHS team have been instrumental in making my transition smooth and successful. I love that I can share my goals with them and they keep me accountable. I didn’t think I’d reach my yearly goal, but as it stands, I am on track to exceed that goal and I’ve done almost
GO WHERE YOU CAN GROW
more volume in the fourth quarter than I did
We offer 1:1 brand transition assistance and training for you and your team. Our streamlined onboarding process ensures that your business runs smoothly from day one.
time with my family. I couldn’t have asked for a
the first three! The marketing team saves me so much time and I am able to spend more better firm! — Ashley
Our Promise EXCEED expectations for exemplary service and professionalism in everything we do. BUILD lasting relationships based on trust and care with our clients and the communities we serve. PARTNER with our associates to create an environment that fosters success and meaningful careers. REDEFINE the home buying, selling, and owning process by integrating each element into a seamless real estate experience.
WHAT IS YOUR WHY? My why is to help others achieve their goals quicker and with less stress than they would in my absence. Providing opportunities for others to become the best versions of themselves including my own family is what gets me out of bed in the morning. The most important thing to our team is what is important to you. We are committed to understanding your goals so that we may support your vision for your personal and professional life. — Maria Kazakos President
© 2026 BHH Affiliates, LLC. An independently owned and operated franchisee of BHH Affiliates, LLC. Berkshire Hathaway HomeServices and the Berkshire Hathaway HomeServices symbol are registered service marks of Columbia Insurance Company, a Berkshire Hathaway affiliate.
OFFERING BENEFIT OPTIONS TO OUR SALES ASSOCIATES We are proud to offer a comprehensive and customizable sales associate benefits program which includes medical, dental, vision, life, disability, tax savings and retirement planning.
COMMISSION DEDUCTION
INSURANCE PRODUCTS
WEALTH PRODUCTS
• Tax Account • Retirement Options • IRA • SEP-IRA • Roth-IRA • UNI 401 K • Defined Benefit
• Healthcare • Medicare • Life Insurance • Short Term
• College Funding • Individual Life • Long Term Care • Individual Disability • Money Management • Deferred Comp
Disability
• Long Term Disability
• Dental
Insurance
• Vision
Insurance
• Accident • Critical Illness • Hospital Indemnity
*Guaranteed Issue*
To enroll in healthcare or medicare visit: www.HSOAagentbenefits.com To contact our benefit provider: 866.738.9003 | information@agentbenefits.net
The ability to make group healthcare options available is the result of years of strategic effort by our parent company, HomeServices of America®.
© 2026 BHH Affiliates, LLC. An independently owned and operated franchisee of BHH Affiliates, LLC. Berkshire Hathaway HomeServices and the Berkshire Hathaway HomeServices symbol are registered service marks of Columbia Insurance Company, a Berkshire Hathaway affiliate.
Scott Thompson Managing Broker
Battleground Office
HOMETOWN: Greensboro, NC WHAT DO YOU ENJOY DOING IN YOUR LEISURE TIME? Playing with my two boys, no matter what that is. Getting out and playing a round of golf. And spending time traveling with my family.
WHY DID YOU CHOOSE THIS BRAND? The strength of the Berkshire Hathaway name, coupled with the local reputation, provided me with the best of the best. WHAT TYPE OF EDUCATION AND TRAINING ARE AVAILABLE TO YOUR SALES ASSOCIATES? Not only do we provide training at a regional level in large classroom settings, we also provide numerous opportunities throughout the week for specific skills classes for both new and seasoned sales associates. New sales associate roundtable weekly sessions. And most importantly, weekly oneon-one coaching sessions centered around your specific goals and needs.
WHY DO YOU BELIEVE THAT COACHING IS AN IMPORTANT PART OF SUCCESS? I believe coaching is the most important way to create success by defining a clear plan that is specific to each sales associate. Everyone can learn tools and technology in a classroom setting, but one-on-one coaching is vital to holding sales associates accountable for their daily activities and meeting their needs.
I CARE ABOUT OUR SALES ASSOCIATES AND THE SUCCESS OF THEIR BUSINESS BUT ALSO, I CARE ABOUT THEM AS PEOPLE. HOW DO YOU LIVE OUT OUR PROMISE “WE MAKE GREAT NEIGHBORS.®”? Making great neighbors is more than just a slogan or motto — you have to understand what it means on a personal level. I care. I care about our sales associates and the success of their business, but also, I care about them as people and what is important to them. If our sales associates live out our promise on a daily basis, a world of success can happen for them. WHAT ARE YOUR CORE BUSINESS VALUES? Show up. Set goals. Learn every day. Become better today than yesterday. Be honest at all times and always do the right thing. Last but not least — listen. HOW DO YOU PROMOTE A CULTURE OF ABUNDANCE IN YOUR OFFICE? Training and coaching via our Ninja principles. Continuing to share success stories from one sales associate to another because we can all gain inspiration to keep moving forward.
WHAT ARE YOUR 3 DEFINING LEADERSHIP QUALITIES? Relatability, listening, and mentoring. WHAT ARE 3 DISTINCTIVE CHARACTERISTICS OF YOUR OFFICE? First, this office operates very much with a family atmosphere. We support one another through the good and the bad, and we are there for one another in business and on a personal level. Secondly, our location gives us a distinct advantage and access to all parts of the Triad with agents who have local knowledge in all surrounding counties. Thirdly, the support and training from both the managing broker and office administrator allow our agents to be well-informed and educated to create an experience their clients will remember forever. We provide the confidence for our agents to build a lasting career that will be sustainable long-term.
SCOTT THOMPSON
Managing Broker Scott.Thompson@BHHSYostandLittle.com 336-624-1860 © 2026 BHH Affiliates, LLC. An independently owned and operated franchisee of BHH Affiliates, LLC. Berkshire Hathaway HomeServices and the Berkshire Hathaway HomeServices symbol are registered service marks of Columbia Insurance Company, a Berkshire Hathaway affiliate.
© 2025 BHH Affiliates, LLC. An independently owned and operated franchisee of BHH Affiliates, LLC. Berkshire Hathaway HomeServices and the
Your Support Team
KEVIN GREEN
SCOTT THOMPSON
Managing Broker 336-312-8933
MARIA KAZAKOS President 336-414-4749
JEREMY BURNS
Regional Sales Leader, Prosperity Home Mortgage 984-201-1678
CATHY LARMORE Senior Vice President 336-403-5332
DEBBIE OWENS
In-House Prosperity Home Mortgage Consultant 919-801-5278
KASSIE BOGGAN Director of Training & Education 704-227-2501
Managing Broker 336-624-1860
Senior Vice President & Chief Legal Counsel 919-805-5013
Vice President of Sales 904-614-4733
TINA HARP
MANDI SMITH
SHARON SWIFT
SUSAN SANFORD
MARCUS SIMS
BRYAN SIMPSON
In-House Prosperity Home Mortgage Consultant 336-215-3260
MOLLY BEAN
Director of Marketing 336-804-0207
Director, Relocation & Business Development 919-695-2300
SAMANTHA WOLTZ Operations Manager 336-413-2439
President, Attorneys Title 910-850-5682
Insurance Agent, HomeServices Insurance 336-536-2251
GEORGE PAGAN IT Field Technician 336-564-1290