Issuu

Our Sales Associate Experience

Partner with the SM FOREVER Brand

Integrity, Strength, & Operational Excellence FOUNDATION When the Berkshire Hathaway name appears on a yard sign, it’s a sign that buyers and sellers trust. Our company has been built to last. Berkshire Hathaway Inc. is a worldwide holding company based in Omaha, NE. Its Chairman and CEO is Warren Buffett, and according to Time magazine’s ranking, among the world’s most influential people. “When people are making the decision of the magnitude of buying a house, it’s the biggest decision a great many families will ever make. They want to know who they’re working with and we think that the Berkshire Hathaway name will be reassuring to many of those people,” says Buffett. NETWORK Berkshire Hathaway HomeServices Carolinas Companies benefits from a globally respected reputation and a sound financial foundation. Our reach is global and our roots are local. We are proud to be owned by HomeServices of America Inc., a Berkshire Hathaway affiliate and the largest home services provider in America. As proud members of this remarkable network, we thrive on helping buyers and sellers find their perfect home whether around the corner, across the country, or anywhere in the world.

Real Estate Company and Home Services Provider based on Transactions

World’s Most Admired Companies

Our Culture

We embrace an attitude of abundance and foster a supportive and collaborative environment for our sales associates. We make great neighbors to those who trust us to guide them through the home buying and home selling process, as well as those who we work alongside each day.

In the Community

Our promise, WE MAKE GREAT NEIGHBORS®, is more than a tagline it is a shared vision. Our company has developed strong local partnerships to support neighbors in need. As an enterprise, we lead two major initiatives each year, our BACKpack 2 School Drive and our Fall Food Drive. We also partner with our associates to support numerous local organizations throughout the year.

DIVERSITY & INCLUSION Our vision is to be a leader in diversity and inclusion by encouraging a collaborative atmosphere focused on innovation and creativity.

We understand that a dynamic community is the product of distinct perspectives, life experiences, and talents; and we are committed to promoting an engaging culture that invites participation. OUR INITIATIVES • Mentorship program led by Maria Kazakos, President, in partnership with Johnson C. Smith University. • Home Buying Seminars, open to the public, alongside our in-house lender, Prosperity Home Mortgage’s Lending Program. • In-House offering of the National Association of REALTORS® At Home with DiversityTM certiﬁcation course led by our Director of Education and Training, Kassie Boggan. • 100% of our sales associates and staff have reaffirmed their commitment to fair housing by signing the REALTOR® Fair Housing Pledge.

The mentorship and training of the BHHS Carolinas Team has been vital to the success of my business. Mastering mindset, time management, and client relationships are what makes the coaching at our ﬁrm unique. BHHS Carolinas recognizes each agent’s talents which helps them take their business to the next level. As an experienced agent, the continuous training and support of fellow agents is still helping my business to evolve. — Dalia

PRINCIPLES OF OUR COACHING PROGRAM

Strategic Coaching

1. Create Value For People by being a trusted advisor.

Be the best in the industry by implementing our system for success. Our coaching system is based on a philosophy of building relationships, listening to the customer, and then helping them achieve their goals. The mission of this system is to help you increase your income per hour through higher customer satisfaction and referrals, as well as enhanced sales systems and communication skills.

2. Build a Business Strategy focused primarily on people who know you. 3. Become Customer Centric by understanding the customer’s needs. 4. Establish Personal Mastery — When you get better, your business gets better.

YOUR MINDSET

YOUR SKILLSET

YOUR ACTIONS

One-on-one coaching sessions

Small group business development seminars

Annual business planning and accountability tracking

Education & Support As an experienced trainer with a passion for helping people develop their skills, I love being a resource, whether you are just starting out or are an experienced sales associate. — Kassie Boggan Director Of Education & Training

Seamless Onboarding Support Personalized IT Assistance Proven Ninja Sales Training Program and Business Coaching

We are committed to providing you with a customized level of support to get your

REdeﬁne New and Experienced Associate Education and Training

business going as quickly as possible. Whether you are new to the business or joining us from another ﬁrm, we are equipped to provide you with the appropriate level of

Powerful National Professional Development and Networking Events Relevant Legal Training Sessions Twice a Month Hosted By Our InHouse Attorney

support. Our diverse education and training programs are designed to help you develop and reﬁne your skills throughout your career.

Meet our Leadership Team

When challenges arise during the course of your daily business, I’m only a phone call away to assist you and your clients in resolving those challenges and keeping your transactions on track.

I am often asked what I love the most about where I work. My answer is always the same, our people. We have a culture of caring for one another, our clients, and our community. — Cathy Larmore Senior Vice President of Support

— Bryan Simpson Senior Vice President & Chief Legal Counsel

I bring the perspective of a high-producing REALTOR®, the experience of a seasoned company leader, and the passion to help agents grow. My goal is to champion our agents’ success by providing the leadership, vision, and resources to help them excel.

With years of sales support experience, I enjoy working alongside our sales associates to promote our new home communities and support our builder and developer clients.

— Tina Harp

— Samantha Woltz

Director of Sales

Operations Manager

Exceed Expectations OUR FULL-SERVICE ADVANTAGE We’ve partnered with the top service providers to make the home buying and selling process simple for our sales associates and their clients. We build lasting relationships with our sales associates and the clients we serve. The strength of these relationships allows us to provide families and companies moving to and from the Carolinas with the highest level of service. — Susan Sanford Director Of Relocation & Business Development

Great Neighbors Marketing & Technology Generating Business People prefer to work with people they know, like, and trust. We are committed to providing you with all of the resources you need to stay in communication with your sphere of inﬂuence so you can stay top of mind. In addition to training and support, we offer access to the industry’s best tools and technology. • CRM Platform • Personalized Sales Associate Website • Direct Mail Templates • Newsletter • Postcards • Notecards and Stationery • Email Templates • Automated Email Nurture Campaigns

• Automated Social Media Posting • Testimonial Manager • Real Time Lead Management and Reporting • Home Value Estimate Tool • 60-Second Market Update • Neighborhood Report

THERE ARE TWO PARTS OF THIS BUSINESS—GENERATING THE BUSINESS AND DOING THE BUSINESS. WE ARE HERE TO SUPPORT BOTH.

Doing Business Spend more time engaged in activities that grow your business and less time on administrative tasks. MARKETING & TECHNOLOGY • Brand and Listing Collateral • Customizable Flyers • Presentations • Postcards • Social Media Posts • Email Templates • Homepage for Every Listing • Company Generated and Mailed Just Listed/Just Sold Postcards • Digital Advertising • Digital Ad Builder • Targeted Open House Ads • Access to Professional Photography • Video Creation Tool • Differentiated Luxury Collection Branding and Collateral • Mobile App ESSENTIAL RESOURCES • Brick and Mortar • Print/Copy Solutions • Signs and Lockboxes • Website • Cell Phone Carrier Discount • Digital Transaction Management • Business Cards

Client Experience DIGITAL EXPERIENCE • Digital Signatures • My Home Finder • Branded Mobile App • Showing Scheduling Service DATA & INSIGHTS • Seller Advantage • Seller Reports • Neighborhood Reports • Visual Pricing Graphs • Personalized Digital Ad Performance Dashboard

100% of buyers search online during the home buying process.*

*Source: National Association of REALTORS® 2024

“I have been with the company nearly 20 years. Our company has all of the tools and programs to help make the BHHS associates successful and to effectively advise property buyers and sellers. These programs are improving all of the time. I know what other franchises have to offer and I can’t imagine why anyone would be in the real estate industry and not be with Berkshire Hathaway.” — Bill

“We love working with BHHS! It’s a truly supportive and collaborative environment with fellow agents, staff and management all working together to help us succeed, support our clients, and enjoy our work. Great technology and great people are a powerful combination and we are thrilled to have both here.” — Jenny “Starting a new career in real estate had me wondering how to schedule a productive day. Our company’s coaching program helped me learn which activities to focus on and how to plan my days and weeks. This was very helpful for me coming from a teaching career which had every minute of my day scheduled.” — Kim

Sales Associate Testimonials

Meet Our Marketing Leadership

As a seasoned, licensed real estate agent, I come equipped with knowledge and experience to help you create new and innovative ways to reach the consumer. My goal is to position you as a leader in the real estate industry with the highest level of support, tools, and technology at our disposal. — Molly Bean Marketing Manager

Do Business in Harmony With the Rest of Your Life THE NINJA PATH PROVIDES US WITH A SYSTEM TO DELIVER PREDICTABLE RESULTS AND ACHIEVE A WORK LIFE BALANCE. • Focus on your Life List • Collaborate with your colleagues • Celebrate success • Enjoy long-term relationships with your clients BENEFIT PROGRAM • Access to complete suite of beneﬁts and ﬁnancial services • Access to group healthcare options

THE MARKETING TEAM SAVES ME SO MUCH TIME, AND I AM ABLE TO SPEND MORE TIME WITH MY FAMILY.

BHHS has been a game changer. I switched companies and on the day I moved to BHHS, I had a listing already lined up. Their marketing is top notch and my clients can tell the difference between a BHHS listing and one of a competing ﬁrm. My managing brokers and the entire BHHS team have been instrumental in making my transition smooth and successful. I love that I can share my goals with them and they keep me accountable. I didn’t think I’d reach my yearly goal, but as it stands, I am on track to exceed that goal and I’ve done almost

GO WHERE YOU CAN GROW

more volume in the fourth quarter than I did

We offer 1:1 brand transition assistance and training for you and your team. Our streamlined onboarding process ensures that your business runs smoothly from day one.

time with my family. I couldn’t have asked for a

the ﬁrst three! The marketing team saves me so much time and I am able to spend more better ﬁrm! — Ashley

Our Promise EXCEED expectations for exemplary service and professionalism in everything we do. BUILD lasting relationships based on trust and care with our clients and the communities we serve. PARTNER with our associates to create an environment that fosters success and meaningful careers. REDEFINE the home buying, selling, and owning process by integrating each element into a seamless real estate experience.

WHAT IS YOUR WHY? My why is to help others achieve their goals quicker and with less stress than they would in my absence. Providing opportunities for others to become the best versions of themselves including my own family is what gets me out of bed in the morning. The most important thing to our team is what is important to you. We are committed to understanding your goals so that we may support your vision for your personal and professional life. — Maria Kazakos President

© 2025 BHH Affiliates, LLC. An independently owned and operated franchisee of BHH Affiliates, LLC. Berkshire Hathaway HomeServices and the Berkshire Hathaway HomeServices symbol are registered service marks of Columbia Insurance Company, a Berkshire Hathaway affiliate.

We are proud to offer health insurance options as part of our comprehensive and customizable sales associate benefits program which includes medical, dental, vision, life, disability, tax savings and retirement planning.

Offering Healthcare Options To Our Sales Associates

At Berkshire Hathaway HomeServices Carolinas Companies we partner with our sales associates to create an environment that fosters success and meaningful careers. We are committed to providing support and resources that allow our associates to do business in harmony with the rest of their lives.

The ability to make group healthcare options available is the result of years of strategic effort by our parent company, HomeServices of America®.

GENERAL SESSIONS

LEGAL SESSIONS

Led by Kassie Boggan

Led by Bryan Simpson

Mondays | 9:30am

Director of Training & Education

DATE Jan 12

Jan 20

Jan 26

Feb 3

Feb 9

Feb 17

Feb 23

Mar 3

Mar 9

Mar 17

SESSION Foundations of Momentum

Tuesdays | 1:00pm

Senior Vice President & Chief Legal Counsel

DATE

Shape the habits and systems that power a sustainable real estate business.

Mar 23

Legal Session

Apr 7

Foundations of Relationships Build and organize the relationships that fuel your business.

Apr 13

Legal Session

Apr 21

Foundations of Organization Use your CRM to track relationships, follow-ups, and opportunities with clarity.

Apr 27

Legal Session

May 5

Foundations of Marketing

IN PARTNERSHIP WITH Teresa Brooks

Managing Broker & Sales Associate Development Trainer

SESSION Foundations of Your Online Presence Customize your website and showcase what makes your business unique.

Legal Session Foundations of Your Social Presence Share meaningful content and build visibility with ease.

Legal Session Foundations of The Buyer Journey Lead buyers through their journey with education, clarity, and trust.

Legal Session Foundations of The Seller Journey

Craft simple, consistent marketing that supports your brand and your listings.

May 11

Legal Session

May 19

Legal Session

Navigate digital forms, signatures, and transaction flow with confidence.

June 2

Legal Session

June 8

Use CMAs and marketing insights to communicate value and set strategic pricing.

Foundations of Transactions

Deliver a polished listing process from preparation to offer review.

Foundations of Pricing Strategy

© 2026 BHH Affiliates, LLC. An independently owned and operated franchisee of BHH Affiliates, LLC. Berkshire Hathaway HomeServices and the Berkshire Hathaway HomeServices symbol are registered service marks of Columbia Insurance Company, a Berkshire Hathaway affiliate.

Kevin Green Managing Broker

Battleground Office

HOMETOWN: Greensboro, NC WHAT DO YOU ENJOY DOING IN YOUR LEISURE TIME? What better place to live than in North Carolina to enjoy my two favorite pastimes, watching college sports and playing golf.

WHY DID YOU CHOOSE THIS BRAND? The Berkshire Hathaway HomeServices brand represents all of the values I want to project: professionalism, honesty, integrity, and loyalty. WHAT TYPE OF EDUCATION AND TRAINING ARE AVAILABLE TO YOUR SALES ASSOCIATES? We offer the best training opportunities in the industry, from our REdeﬁne classes to our weekly in-office Sales and Skills classes and our weekly New Agent Roundtables. We also provide access to the acclaimed Ninja Selling class to provide the sales associates with the platform for success, the only company in the state to offer this lifechanging class.

TELL US ABOUT YOUR OFFICE’S LOCAL ROOTS. Elmer Yost started Yost & Little Realty in 1928, and we have been serving the Greater Greensboro community ever since. Much like the BHHS brand, Yost built a reputation of offering the ﬁnest service in residential sales, and that tradition has carried on for 97 years! WHY DO YOU BELIEVE THAT COACHING IS AN IMPORTANT PART OF SUCCESS? Real estate can at times be a runaway train, and it is important that you have a plan in place to keep you on your tracks. Having a coach to challenge you, guide you, and encourage you can only help point you to the path to success.

WE STRIVE TO MAKE ALL AGENTS, NEW AND SEASONED, FEEL AT HOME! HOW DO YOU LIVE OUT OUR PROMISE “WE MAKE GREAT NEIGHBORS.®”? Not only do I stay involved in my industry through work with the Local, State, and National Realtor Associations, but I am also actively engaged in the community. I have served on many non-proﬁt boards, volunteered at numerous events over the years, and work each and every day to make Greensboro a better place for all to call home. WHAT ARE YOUR CORE BUSINESS VALUES? I want our industry to continue to raise its standards of professionalism, and we can only do that if we strive to treat everyone fairly, honestly, and with the utmost respect. I ask each of my sales associates to remember that it is an honor to serve your clients, and we need to treat them all with those principles in mind. HOW DO YOU PROMOTE A CULTURE OF ABUNDANCE IN YOUR OFFICE? Our office has been a family for 97 years, and when sales associates come on board, we welcome them into that family. It is much easier to come to work if you love the environment, and we strive to make all sales associates, new and seasoned, feel at home.

WHAT ARE YOUR 3 DEFINING LEADERSHIP QUALITIES? BHHS Yost & Little sales associates know that they can count on me for whatever they need in order to ﬁnd that path to success. I stay up to date on all the latest news impacting our industry and community, both statistically and governmentally. I make a point to let them know I am here for them through all the “easy” transactions and the difficult situations. They know that their success is my number one goal, and together we can accomplish that through coaching, advising, and just being their friend. WHAT ARE 3 DISTINCTIVE CHARACTERISTICS OF YOUR OFFICE? Our history is second to none in the Greensboro marketplace; therefore, our local name is familiar to all. Our BHHS brand is one of the top ﬁve most respected brands in the U.S. and garners respect from all who know us. And most importantly, the family feel of our office is welcoming to all and is something we are all very proud of.

KEVIN GREEN

Managing Broker Kevin.Green@BHHSYostandLittle.com 336-312-8933 © 2025 BHH Affiliates, LLC. An independently owned and operated franchisee of BHH Affiliates, LLC. Berkshire Hathaway HomeServices and the Berkshire Hathaway HomeServices symbol are registered service marks of Columbia Insurance Company, a Berkshire Hathaway affiliate.

Your Support Team

KEVIN GREEN

SCOTT THOMPSON

Managing Broker 336-312-8933

MARIA KAZAKOS President 336-414-4749

BRYAN SIMPSON Senior Vice President & Chief Legal Counsel 919-805-5013

JEREMY BURNS

Regional Sales Leader, Prosperity Home Mortgage 984-201-1678

KASSIE BOGGAN Director of Training & Education 704-227-2501

Managing Broker 336-624-1860

CATHY LARMORE Senior Vice President of Support 336-403-5332

DEBBIE OWENS

TINA HARP

Director of Sales 904-614-4733

SHARON SWIFT

MANDI SMITH President, Attorneys Title 910-850-5682

SUSAN SANFORD

In-House Prosperity Home Mortgage Consultant 919-801-5278

In-House Prosperity Home Mortgage Consultant 336-215-3260

Director, Relocation & Business Development 919-695-2300

MOLLY BEAN

SAMANTHA WOLTZ

CRAIG VAN STEENBURGH

Marketing Manager 336-804-0207

Operations Manager 336-413-2439

IT Manager 336-399-8647