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Why Healthcare Innovation Needs Empathy to Improve Patient Outcomes Across Today’s Health Systems by

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Why Healthcare Innovation Needs Empathy to Improve Patient Outcomes Across Today’s Health Systems by

Published on Jan 13, 2026

mark-bouzyk

As Mark Bouzyk defines it, healthcare innovation continues to shape modern medicine. New software, devices, and care models promise better results and faster treatment. Yet many solutions fail to help patients in real life. The reason is often simple. Healthcare innovation needs empathy to improve patient outcomes in meaningful, lasting ways. Without empathy, even the most advanced ideas can fall short.