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Living in Qatar: Autumn 2026

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Living in Qatar

DAY-TO-DAY IN QATAR

PETS AND ANIMAL WELFARE

ACCESSIBLE QATAR

HEALTHCARE IN QATAR

HEALTHCARE USEFUL NUMBERS

MAP OF HAMAD BIN KHALIFA MEDICAL CITY

MAP OF PHCC CENTRES

ACCESSIBLE QATAR

MOTORING

INTERESTING READS

Greetings from the team!

Welcome to the Living in Qatar e-guide of our 96th issue of the ever-evolving Marhaba.

This year, in which we celebrate our 32nd anniversary, has seen many changes and challenges so far, due to the ongoing Middle East crisis Yet again, the team has worked tirelessly to bring our readers the most accurate and up to date information. Through our offerings – both in print and online – Marhaba continues to position itself as one of Qatar’s best information resources.

Though Qatar, along with the rest of the region, has recently experienced instability, life continues to thrive. As we move into the cooler season, there is much happening across the country – visit marhaba.qa for up to date events taking place.

In this e-guide, we cover everyday essentials for living in Qatar, from pets and animal welfare to accessibility, healthcare and motoring. In our Interesting Reads, we highlight a recent legal amendment to enhance market flexibility and introduce nw work patterns in Law No 9 of 2026: Major Amendment to Labour Law to Boost Market Efficiency. With breast cancer month taking place in October, we take a look at the free services offered in Cancer Screening in Qatar.

There is plenty more to explore in this e-guide and across our full collection of 10 free e-guides, covering everything from events and activities to shopping, education, hospitality, dining, event planning, and business and economy. You can also visit marhaba.qa for the latest news, along with food, staycation, and car reviews, plus events and entertainment options.

Whether you're reading this e-guide from Qatar or abroad, we hope you find it insightful. Don't forget to follow us on our social media channels, and subscribe to our free weekly newsletter. We look forward to connecting with you!

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Living in Qatar Living in Qatar

Day-to-Day Qatar

•Feature – Law No 9 of 2026: Major Amendment to Labour Law to Boost Market Efficiency

•Housing and Utilities • Digital Qatar

•Living Essentials and Services

•Leaving Qatar • Pets and Animal Welfare

•Accessible Qatar Permit

Healthcare

•Useful Numbers

•Map of Primary Health Care Centres

•Map of Hamad Bin Khalifa Medical City

•Healthcare in Qatar

Motoring

•Useful Numbers

•Motoring Essentials

Founder & Managing Editor

Hilary Bainbridge

Editorial

Sarah Palmer (Editor)

Ola Diab (Deputy Editor)

Terry Sutcliffe

Advertising

Howard Bainbridge

Marrian Magtira

Retail Sales

Ayen Molina

Online/Digital

Patrisha Manzon

Charlotte Wright

Juggy Gill

Isra Mubarak

Design and Artwork

Dick Tamayo

Mar Principe

Legal Disclaimer

Marhaba Information Guide is a privately owned, independent small business.

Marhaba endeavours to quote accurate information and updates each of its sections every issue. However, the company accepts no responsibility or liability for any false, inaccurate, inappropriate or incomplete information presented, whether in print, on the website, or on social media channels.

© 2026 Marhaba Information Guide. All Rights Reserved. No part of this magazine may be reproduced, in any form, without written permission of the publishers.

Doha, Qatar Tel (+974) 4465 0083, 4465 5533

General Information marhaba@marhaba.com.qa

See also our maps Al Khor and the Northeast Coast

See also our maps Al Wakra, Mesaieed and the Southeast Coast

See our detailed

map of the area south of Doha MAP of AL WAKRA

British Community Foundation

We are a non-profit community initiative dedicated to supporting and celebrating the British community in Qatar.

Whether you are new to Qatar or have called it home for years, we are here for you. From play group to padel leagues, social events for new arrivals to our winter bazaar, we offer something for everyone.

Head to our website or follow us on social media to find out more.

Day-to-Day Qatar

Feature – Law No 9 of 2026: Major Amendment to Labour Law to Boost Market Efficiency

The new law is a significant step in boosting economic competitiveness and improving labour market efficiency.

Day-to-Day Qatar

•Ministry of Interior • Government Apps • Qatar Labour Law (Kafala)

•Residence Permit • Residence/Work Permit

•Renewing a Residence Permit • Other Residence Permits • Exit Permits

•Useful Documents/Processing • Health Related Services

Housing and Utilities

•To Rent • To Buy • Letting Agents • Lawyers and Legal

•Relocation Services/Removal Firms • Other Housing Considerations

•Water and Electricity • Gas • Telephone and Internet

Digital Qatar

•Communications Regulatory Authority • Telecommunications in Qatar

•Important Legislation • Digital Security for All

Living Essentials and Services

•Television and Radio • Newspapers • Public Wireless Internet

•Postal Services and Mail • Courier Services • Places of Worship

•Birth, Marriage, Divorce and Death • Liquor Permit

Leaving Qatar

•Employment • Banking • Education • Healthcare and Health Reports

•Housing and Moving Logistics • Pets

Pets and Animal Welfare

•Pet Etiquette • Pet-friendly Destinations • Pet Services

•Importing and Exporting a Pet • Laws Regulating Endangered Animals

•Private Veterinary Clinics and Services

Accessible Qatar

•Educational and Learning Centres • Healthcare (Therapy and Support) Centres

•Leisure and Entertainment • Important and Useful Platforms

•Travel and Transportation

Day-to-Day Qatar

Law No 9 of 2026: Major Amendment to Labour Law to Boost Market Efficiency

On 25 June 2026, HH The Amir, Sheikh Tamim bin Hamad Al Thani issued Law No 9 of 2026, amending certain provisions of the Labour Law promulgated by Law No 14 of 2004. The reforms represent a significant step in the continued development of Qatar’s labour legislation, aimed at enhancing economic competitiveness and improving labour market efficiency and stability.

The amendments form part of Qatar’s ongoing efforts to modernise its labour market, strengthen regulatory oversight, and support a more flexible and competitive employment framework in line with Qatar National Vision 2030 (QNV 2030).

The changes affect the scope of application of the Labour Law, vocational certification requirements, non-compete clauses, the right to strike, joint committees, dismissal grounds, recruitment regulation, dispute resolution mechanisms, and enforcement powers. Employers are advised to review their employment practices and documentation to ensure compliance.

A new provision introduces summary dismissal without notice or end-of-service gratuity where a worker incites others to strike for unlawful reasons in a manner that disrupts business operations.

Part-time and freelance workers are currently excluded from the Labour Law.

However, the Council of Ministers, on the recommendation of the Ministry of Labour (MOL), may extend certain provisions to these categories or introduce a separate regulatory framework in the future.

Further implementing decisions are expected to define applicable conditions, procedures, and the extent of Labour Law protections for these arrangements.

Recruitment agencies

Recruitment activities are now subject to enhanced regulatory oversight. The MOL is empowered to issue licensing requirements, operational standards, and regulatory controls governing recruitment agencies.

Non-compliance may result in administrative sanctions. Employers are advised to ensure that all recruitment partners are properly licensed and compliant with MOL requirements.

Non-competition clauses

Revised Article 43 provides clearer statutory guidance on post-termination non-compete obligations. Employers may impose restrictions where employees have access to clients or confidential business information.

The maximum duration of non-compete obligations is two years. Importantly, such clauses require MOL approval to be enforceable. They are automatically void where employment ends during the probation period.

Employers should review existing contracts to ensure compliance with the amended provisions, particularly in cases of termination during probation.

While several provisions require implementing decisions before taking full effect, the reforms introduce wide-ranging changes for employers, employees, recruitment agencies, and labour dispute mechanisms.

Key Changes to the Law

Flexible work arrangements

The amendments establish a legal basis for regulating part-time and freelance work in Qatar.

Vocational certification

A new Article 23 bis requires workers in designated vocational professions to obtain approved training and competency certification from MOL-accredited centres prior to employment. The MOL will publish the list of affected professions and issue further implementation rules.

Labour dispute resolution

The dispute resolution process has been streamlined. Complaints must first be submitted to the MOL for amicable settlement before proceeding to the Labour Disputes Settlement Committee.

Qatar Labour Law (Law No 14 of 2004, as amended)

Also known as the Kafala system, the Law regulates employment in the private sector, setting rules for contracts, wages, working hours, leave, termination, and end-of-service benefits. It requires written contracts, timely wage payments, and basic workplace protections, while also outlining how employers and employees can lawfully end employment.

In recent years, the system has been modernised with stronger enforcement tools, including the Wage Protection System, easier job mobility, and improved dispute resolution through the MOL. These reforms aim to balance worker protections with a more flexible and regulated labour market.

See Day-to-Day Qatar in this section for more information on the Qatar Labour Law and associated laws and regulations, or visit the MOL website, mol.gov.qa

Settlements reached at the MOL stage may be enforceable. Proceedings may also be conducted electronically, provided identity verification requirements are met.

Joint committees

Establishments employing 100 or more workers are now required to establish joint committees with employer and employee representation.

These committees are intended to strengthen workplace dialogue and resolve disputes internally before escalation. Failure to comply may result in fines ranging from QAR2,000 to QAR5,000.

Wage protection and enforcement

The wage protection system has been reinforced with expanded enforcement powers. Repeated violations may lead to suspension of MOL services and public listing of offending employers.

In certain cases, sanctions may extend to affiliated entities. Employees affected by wage violations may request transfer or contract termination, with repatriation costs borne by the employer.

Collective strikes

The framework governing strikes has been significantly revised. While the right to strike is recognised, it is now subject to stricter procedural requirements, including prior approval, advance notice, and limitations on duration and location.

Strikes are limited to six working days and must follow exhaustion of dispute resolution procedures. Employers may engage temporary replacement workers subject to MOL approval. The MOL may also designate additional essential facilities where strikes are prohibited.

Expanded ministry powers

The MOL’s enforcement powers have been broadened, including the ability to suspend services to non-compliant establishments and extend sanctions to affiliated entities in certain cases.

Practical steps for employers

Employers should begin preparing by:

• Reviewing employment contracts, particularly noncompete and confidentiality clauses.

• Monitoring forthcoming implementing decisions on part-time and freelance work.

• Reviewing recruitment agency arrangements for compliance.

• Strengthening payroll and wage protection systems.

• Preparing for mandatory joint committees where applicable.

• Updating grievance and dispute resolution procedures.

• Reviewing policies on workplace consultation and industrial action.

Law No 9 of 2026 represents a significant update to Qatar’s labour law framework. While introducing greater flexibility in employment arrangements, it also strengthens compliance, enforcement, and dispute resolution mechanisms. m

Sources: The Ministry of Labour; unofficial translations of the laws.

Day-to-Day Qatar

Whether you are a resident or a visitor to Qatar, there are many things to know about your stay in Qatar, from day-to-day activities to government tasks.

Emergencies: Ambulance | Fire | Police 999

Ministry of Interior (MOI)

The Ministry of Interior (MOI) is concerned with maintaining security, public order, ensuring the safety and security of the country and all those who reside in the State of Qatar or enter its territory, in addition to overseeing issues of nationality, residence permits (RP), also known as Qatar national ID (QID), of expatriates and more.

Located in the colossal fort-like building in Wadi Al Sail C3, opposite the Fire Station, MOI's services can be accessed at portal.moi.gov.qa, and on X (Twitter), Facebook and Instagram. Residents and visitors can also access MOI's services by visiting its service centres spread out across the country and transacting directly with government officials;however, most services can be accessed on MOI's Metrash app, and online at portal.moi. gov.qa or hukoomi.gov.qa. Some services are available in Arabic, English, Hindi, Urdu, Tagalog and more to meet the diverse language needs of its users. 109, 236 7111

MOI's General Directorate of Passports (General Directorate of Passports and Expatriate Affairs) in Wadi Al Banat in Al Daayen B3 is responsible for managing and regulating various aspects of residency, immigration and travel documentation, including:

• Residency and visa services

– Issuing residence permits for expatriates and their families.

–Processing visa applications, including work, tourist, family and business visas.

–Handling visa renewals, cancellations, and extensions.

• Passport services

– Issuing, renewing and replacing Qatari passports for citizens.

–Handling passport-related enquiries and issues for both citizens and expatriates.

• Immigration control

– Overseeing entry and exit regulations at Qatar's borders (airports, seaports, and land).

–Ensuring compliance with immigration laws and policies.

–Monitoring overstays and addressing violations of residency or visa terms.

For more information, visit portal.moi.gov.qa

Note: Businesses cannot access services at the General Directorate of Passports in Wadi Al Banat, but can visit government service centres for assistance.

Government Service Centers: Offer a comprehensive range of services, relevant to MOI, the traffic department and sometimes humanitarian services, including the renewal, issuance and extension of QID/RPs, work visas, family visit visas, residency fines, traffic fines, and more, as well as receive transactions that cannot be completed via the Metrash app and online.

Service Centers:

Al Khor, Al Rayyan, Al Shamal, Al Sheehaniya, Al Wakra, Mesaimeer, Umm Slal, Umm Al Seneem and The Pearl Island. Opening times: Sunday to Thursday 7 am – 12:30 pm, Hamad General Hospital 7 am – 1 pm; Lusail City 7:30 am – 1 pm; Souq Waqif 7 am – 12:30 pm; The Pearl Island 8 am – noon; Umm Slal 6 am – 6 pm. Closed Friday and Saturday.

Mandoub: Most companies and organisations have a mandoub, a government liaison who is responsible for official documentation. A freelance mandoub can also be hired to help individuals with important government documents and services. Arabic proficiency is necessary.

Payment: All MOI and government service centres only accept debit or credit cards as payment for all services. If you do not have a debit or credit card, you can purchase an eCASH card, a nonpersonalised prepaid card, obtainable at any Qatar National Bank (QNB) ATM – QID/RP card or passport required – at a QAR20 one-off issuance fee. The card can be reloaded with a minimum of QAR50 at any QNB ATM. eCASH cards can also be issued at counters in:

Traffic Department branches: Madinat Khalifa (HQ) C3, Al Maamoura D/E4, Al Rayyan D2, E Ring Road/Old Airport (Al Matar Al Qadeem) D4, and Al Khor.

Immigration Department branches: Wadi Al Banat, Al Daayen B3, the Industrial Area E2, Hamad International Airport (HIA) D5, Al Wakra and Al Khor.

Another option is the Himyan card, the first national payment card in Qatar, owned by the Qatar Central Bank (QCB). The prepaid debit card is obtainable at all local banks for both banking and non-banking customers without the requirement for a bank account or credit line and minimum account balance. himyan.gov.qa

Qatar Government Contact Center (QGCC)

Established by the Ministry of Communications and Information Technology (MCIT) under the Qatar e-Government Strategy 2020, the QGCC is one of the largest in the Gulf region and serves as the main point of contact for all government e-service enquiries. It provides services primarily to Hukoomi, the Qatar e-Government Portal, but also supports other government sectors by addressing public enquiries and resolving servicerelated issues without requiring in-person visits. The QGCC offers 24-hour customer service in nine languages, including sign language, for both citizens and residents 109, 4406 9999

Hukoomi

The award-winning government website, hukoomi.gov.qa, available in English and Arabic, is Qatar's official e-government portal and the first place to look when you have governmentrelated queries, offering more than 500 services. It serves as an access point to the many services provided by the government and allows everyone, visitors and residents alike, to make transactions online. Regularly updated, it has many e-services and links to various government ministries, councils, departments and institutions. It also provides information and articles about Qatar. Some services, such as driving licences, require online registration with a QID/RP card for residents and nationals or a passport number for users outside Qatar. Hukoomi is also available as an app on iOS and Android.

Metrash

In 2025, the MOI launched a new Metrash app, replacing the old Metrash2, with a more userfriendly experience while reducing steps and ensuring digital security. The app incorporates personal authorisation service, family authorisation feature, enrolment of wife and/or children without registered phone numbers, new payment methods like Apple Pay, improved address management for document delivery, service centre locations, and passport scanning for visa issuance. Additionally, more than 100 new services have been added including enquiry,

security services, certificate issuance, and appointment booking services. GCC nationals residing in Qatar can now renew or replace their QIDs/RPs more efficiently.

Registering on Metrash: Download the Metrash app on iOS or Android. Select your preferred language, then enter your RP number and expiry date. You will receive an activation number via SMS, after which you can set a PIN for Metrash. A confimation SMS will follow to complete the setup.

The Metrash app can be activated on two devices. For technical support, call 234 2000

Important Government Apps and Portals

Government apps are available on iOS and Android. To use e-government apps, portals and services, you may need to register with the National Authentication System (Tawtheeq) nas.gov.qa

Al Meezan (Qatar Legal Portal) A comprehensive website by the Ministry of Justice that provides legal information on laws and legislations in both Arabic and English. almeezan.qa

Darb A leading provider of digital services by the Ministry of Transport, enhancing accessibility to its digital services anytime, any place, faster and easier than ever, including maritime transportation affairs, particularly small crafts’ transactions.

Hukoomi (Qatar e-Government Portal) The app enables the use of up to 650 online services accessible remotely without having to visit a government office see above. hukoomi.gov.qa

Kahramaa Qatar General Electricity & Water Corporation (Kahramaa) app provides several e-services for residents including paying electricity and water bills, e-forms and e-bills services. km.qa

Lbaih The Hamad Medical Corporation (HMC)app allows patients to manage appointments, access medical files view health data, receive reminders and notifications and reorder prescriptions.

Metrash Offers citizens and residents access to more than 400 services provided by the MOI, including residency and other visas (family/work), traffic, travel services and more in Arabic, English, French, Spanish, Hindi and Urdu. portal.moi.gov.qa

MOCIQatar The Ministry of Commerce and Industry (MoCI) app provides residents with easy access to consumer services such as requesting food cards, fodder cards, renewing livestock details, and applying for and reissuing cards. In addition, the app offers complaint submission services, and industrial services including industrial licence applications, industrial operating licences, and more. moci.gov.qa

Nar'aakom Allows people to benefitfrom many of Primary Health Care Corporation's (PHCC) digital services from their smartphones. View information such as your health card number and its expiry date, check your assigned health centre, and assigned family physician from PHCC. phcc.gov.qa

Oun Helps users access the services provided by the Ministry of Municipality (Baladiya) such as pest control, tree-pruning and rain water removal, among other services.

Qatar Digital Identity (QDI) A digital wallet app by the MOI that stores digital versions of personal documents, including residence permit (RP), passport, national address, driving licence, vehicle registration (istimara) and more. Citizens and residents can use QDI for seamless entry and exit through eGate at the Hamad International Airport (HIA).

Sila An app by the Ministry of Transport of Qatar’s integrated public transport system that makes planning a journey and payments a lot easier and smarter. sila.qa

The Qatar Labour Law – Kafala

The Ministry of Labour (MOL) was established by virtue of Amiri Decree No 57 of 2021, replacing the Ministry of Administrative Development, Labour and Social Affairs. The government authority organises labour affairs, and implements labour laws and regulations. mol.gov.qa, 16008

Qatar has been taking major steps to reform its labour laws, and ease restrictions of the Kafala or employee sponsorship system. In 2018, exit permits and the no objection certificate (NOC) were abolished, and a minimum wage was introduced.

The relationship between an employer and employee is regulated by the Qatar Labour Law, except at Qatar Financial Centre (QFC), which has its own employment laws and regulations, found online at qfc.qa. For more information, visit hukoomi.gov.qa, mol.gov.qa

Sponsorship: All expatriate workers in Qatar require sponsorship to work in the country.

Minimum wage: According to Law No 17 of 2020 on Setting the Minimum Wage for Workers and Domestic Workers, the minimum wage for all private sector workers, including domestic workers, is set at QAR1,000 per month as a basic wage, as well as QAR500 per month allocated by the employer for accommodation expenses and QAR300 per month for food, unless the employer already provides adequate food or accommodation for the employee or domestic worker.

Working hours: A 48-hour week is the maximum allowed under Qatar Labour Law without overtime pay. Government offices and many private companies have a two-day weekend on Friday and Saturday, although a one-day holiday on Friday is still common in the private sector.

Contract: Three copies of the employment contract should be signed by both parties. The employer and employee each retain a copy, the third copy is kept at the MOL C4 after verifying it. It is illegal for sponsors to keep their employees' passport and travel documents after the visa formalities are over. Sponsor fine: not less than QAR10,000.

End of service (EOS): Employees completing a period of continuous service for more than one year are entitled to an end of service benefit on the termination or expiry of the contract of employment. The adoption of Law No 19 of 2020 provides greater clarity regarding termination of employment. Ensure you receive your final salary and any EOS as per your contract. Consult the HR department or legal representation regarding your EOS. See Leaving Qatar in this section for more information on EOS.

Hours of business: Government offices tend to work a single shift 7 am – 2 pm; private companies may work a single shift or split morning/late afternoon shifts with longer hours.

E-services: MOL's website mol.gov.qa offers more than 40 services for companies and individuals, including bilateral contracts, work permits, requesting and extending temporary work visas, requesting and managing registration of establishment records and administrators, labour complaints and disputes, and more.

Workplace Disputes

The Amir, HH Sheikh Tamim bin Hamad Al Thani issued Law No 13 of 2017 amending some provisions of the Labour Law, and forming the Labour Dispute Resolution Committee. All labour disputes are received through the MOL to resolve. The maximum period for reviewing the disputes before the committee is one month, including the time for any potential appeal.

File your complaint at the MOL's Labour Relation Department within one year of the event with the section for workers’ rights and grievances. Labour complaints by either a company or an individual can also be filed online on the MOL website mol.gov.qa, 16505, 4406 8979

National Human Rights Committee in Qatar: Protects and consolidates human rights of all, subject to the jurisdiction of Qatar. Hotline 800 2222, SMS number 119, nhrc-qa.org

Residence Permit (RP)

Also referred to as the Qatar national ID (QID), a Residence Permit (RP) is an identification card, which is compulsory for all residents of Qatar, both Qatari and non-Qatari, including children. For expatriates residents, it is issued after the formalities for RPs are completed and is required –instead of a passport – for all transactions in Qatar. Carry your RP card with you at all times.

The card bears your name, nationality, date of birth, occupation, an RP number and its validity. Containing personal data of the holder, the card also bears your passport number, passport expiry date, residency type, sponsor's name, signature and more. The cards also have electronic chips for storing personal and biometric data. You will be required to present your card every time you enter and exit the country. It will also be accepted at airlines/airports around the world as the official document to prove residence in Qatar.

Note: Beware of fraudulent calls, SMS or phishing emails asking for your RP number or personal banking information. Report your lost or stolen RP card on Metrash as soon as possible.

Register at your embassy: Nationals working or residing in Qatar are advised to contact their country’s embassy to register or subscribe to its services. See Foreign Embassies in the Discovering Qatar section.

For information on non-residential permits or visas, see Traveller Information in the Discovering Qatar section.

Residence/Work Permits

To legally live and work in the country, expatriate residents in must be sponsored by an employer (work residence visa/permit) or a family member (family residence visa/permit). These visas/ permits allow for long-term stays, usually renewed annually.

Family Residence Visa/Permit

Spouse and child over 18 – QAR500 per year, child under 18 – QAR400. Every member of the family residing in Qatar, including babies, must have an individual family residence permit. Holders of work permits can sponsor their immediate family (spouse and children) if they earn over QAR10,000 a month. Workers are allowed to sponsor their sons under 25 years of age who have not completed university studies and unmarried daughters of any age. The sponsorship law allows women in independent jobs to sponsor their husband and children (conditions apply).

The General Directorate of Passports enables people to submit their family residency applications electronically and online via the Hukoomi website, Metrash and service centres.

Residents who hold non-work permits such as family residence visas can change their permits to work residence permits. The new employer must apply to add the resident as a worker at mol.gov.qa under the 'Request to Join the Labour Market' (change from family residency to work residency). There should be no personal suspension of the new employer, and there should be no other applications of the same type under study for the same worker.

Documents required: Salary certificate from employer; copies of passports of family members; attested marriage, birth and degree certificates (as required); copy of electricity bill; six months worth of bank statements; stamped and registered accommodation lease. Final approval of the residence permit depends on the decision of the recruitment committee. Check hukoomi.gov.qa in case of changes.

Domestic staff residence permit: QAR300 per year (on personal sponsorship). Employees must have a minimum salary and be married with a resident working spouse in Qatar (proof of which is required). Fill in the application form at your local Immigration Department. There are sometimes restrictions on the nationality you can employ so check before you start the process.

Law No 15 of 2017 on Domestic Workers guarantees workers a maximum 10-hour workday, a weekly rest day, three weeks of annual leave, and an end-of-service payment of at least three weeks per year.

Recruiting privately: Obtain the visa yourself for domestic staff (or use the office mandoub), register a contract with the Qatar Labour Department and complete any paperwork with the national’s embassy in Qatar. You must then go through an official recruitment agency to complete the entry process. Domestic workers in Qatar earn an average of QAR1,500 a month.

Requirements and regulations are subject to change so please check when applying.

Recruitment agencies: These have a list of staff for you to choose from and will complete all the formalities for you.

Medical Procedure for RPs

The Medical Commission, a department of the Ministry of Public Health (MoPH), is located in Abu Hamour, and responsible for overseeing the medical check procedure for immigration in Qatar.

Medical checks are carried out at three private hospitals (Al Ahli Hospital, Doha Clinic and Al Emadi Hospital) approved by the Medical Commission. Three primary healthcare centres (Al Khor, Al Shamal and Al Wakra) are approved by the Medical Commission.

Medical test: This includes a blood test (not to be confused with blood type) and a chest X-ray, for adults only, carried out by the Medical Commission in Abu Hamour E3. The blood test checks for Hepatitis B and C and HIV/AIDS, and the x-ray for tuberculosis. The visa extension medical check involves the blood test only. Cost QAR100. 4467 9111, moph.gov.qa

Blood-type certificate: This can be obtained from any clinic for both adults and children. You must have this certificate before going for your medical test.

Fingerprinting: A few days after completing the medical test, only adults need to go for electronic fingerprinting. Headquarters are at the Criminal Evidence and Information Department (CEID) at Salwa Road (by the Industrial Area Interchange). Open Sunday to Thursday 6:30 am – 5:30 pm, 234 6666. Other service centres are located in Al Khor, Al Shamal, Duhail B3, the Industrial Area E2 and Mesaimeer E3. Large organisations can ask the MOI’s mobile unit to do fingerprints on site.

Collecting an RP: Usually ready after three days to one week; collect from the issuing office, MOI's Immigration Department, General Directorate of Passports in Wadi Al Banat, Al Daayen B3, 4489 0333. The RP sticker in the passport has been abolished and replaced by

an all-encompassing Residence Card, also held by children. Expatriate workers must have a RP for themselves and each member of their family unless they fall into exempted categories. You need a Qatari sponsor to obtain a work residence permit enabling you to sponsor your family.

Work Residence Permit (RP)

A work RP can be renewed every one, two or three years by the expatriate’s employer. It is usually the sponsor’s responsibility to deal with all the paperwork and to pay the fee on Metrash or at the General Directorate of Passports in Wadi Al Banat B3, the Industrial Area E2 or Mesaimeer E3 Families residing in Al Wakra and Al Khor can apply locally.

Fees: QAR100 per year • QAR2,000 for licence or renewal • QAR1,000 for replacement (lost or damaged) • QAR60 for attesting company and institution seals. Qatari nationals, children of Qatari women and Gulf Cooperation Council (GCC) citizens are exempted from the fees.

Register as a working woman (on husband’s sponsorship): QAR500 per year. Women on family sponsorship can work in Qatar without a separate residence work permit by obtaining a licence from MOL's Women’s Section. When you have been offered a job, the company must obtain an application form from the Labour Department and submit it with the following:

• Three original copies of your employment contract (QAR60 for authentication).

• A no objection letter (NOC) signed by the family sponsor giving his consent for you to work.

• Originals and photocopies of passports and RP (RP/ID) for you and your family sponsor.

• Originals and photocopies of all your relevant academic and professional qualifications.

• A certificate of good conduct from the MOI.

• Copy of your resignation letter from your previous employment (if applicable).

• A photograph and fees.

Renewing a RP

Your sponsor must renew your residence work permit, but you can renew your family’s residence permits.

Law No 22 of 2021 on Regulating Healthcare Services (The Healthcare Services Law) makes it compulsory for visitors to have private health insurance in order to receive basic medical services. Health insurance may also be required for some expatriates when applying for a RP or RP renewal. Check with Hukoomi and the relevant ministry for up to date requirements.

Mesaimeer Finger Print Office

Renew RP on Metrash: Log in to the Metrash app from your phone or register with your RP number. Select Residency, then choose Residency Renewal. Select Personal and ensure your personal details are up to date before proceeding. Select renewal period (one to three years), choose a delivery option and pay the required fees.

Online renewal through the MOI portal: Log in at portal.moi.gov.qa or register with your RP number. Go to the e-services tab and select Residency, then choose Renew Residency. Ensure your personal details are up to date before proceeding. Select renewal period (one to three years), choose a delivery option and pay the required fees.

Note: Qatar Post provides an optional home delivery service via Metrash for QAR20.

Other RPs

Investor Residence Visa: MOI grants this visa to people coming to Qatar for investment. The application is filled out online at portal.moi.gov.qa or offline at the General Directorate of Passports and MOI's Services Centers. The application fee is QAR200. Required documents are copy of valid passport; letter from authority mentioning investment; good conduct certificate; and proof of passing the medical examination outside the country as specified by the authorities. For more information on eligibility and the application process, visit hukoomi.gov.qa or portal.moi.gov.qa

Mustaqel Program: Spearheaded by Qatar Manpower Solutions Co (Jusour), this programme offers a strategic five-year residency permit, welcoming a diverse array of global entrepreneurs, extraordinary talents, and skilled professionals. It offers the option of future renewal and is divided into two categories. The Entrepreneur Visa is catered to business owners, especially small to medium enterprises. The second category, the Talent Visa, encourages skilled individuals within the fields of arts, entertainment, sports, and technology to apply. The business models of applicants must be endorsed by a Qatar-based recognised business incubator. If successful, applicants will receive an endorsement code, which is necessary for completing the online form. Other documents needed include a passport copy, degree certificate, police clearance certificate, and proof of experience. Aside from living and working in Qatar, Mustaqel also grants individuals asset ownership, and residency benefits as well as recourse to request family visas for other family members. mustaqel.qa, jusour.qa

Permanent Residency Card: Law No 10 of 2018 issued by HH The Amir allows non-Qatari residents

to obtain permanent residence in Qatar if he/she meets certain conditions in accordance with the provisions of this law. The applicant should complete 20 years in Qatar on a legal RP if born abroad and 10 years if born in Qatar. Under the law, permanent residency cardholders are entitled to the same social security as Qatari citizens, including free healthcare and education in government schools. Qatar is the first Gulf country to allow long-time foreign residents to become permanent residents, and grants this opportunity to 100 expatriates per year. In the first stage, applications are made online via the MOI website portal.moi.gov.qa, and later, the application process continues on both Metrash and the MOI website. The application fee is QAR3,000 (non-refundable). It includes all members of the family. If the application is approved, the applicant must pay an additional QAR3,000. For more information on eligibility and the application process, visit portal.moi.gov.qa

Residency Program – Entrepreneurs & Executives (Golden Visa): The Investment Promotion Agency Qatar (Invest Qatar) launched the Residency Program in early 2026, designed for high-impact entrepreneurs and C-level executives. The Program, also known as the Golden Visa, offers two fiveyear residency pathways (both renewable for up to 10 years) – one for entrepreneurs and another for executives – for non-Qataris aged 18 and above. The Entrepreneur Residency is offered in partnership with leading incubators, granting long-term status with the option to renew and a range of lifestyle and business advantages. The Executive Residency is tailored for senior executives who already hold a RP and require a streamlined employer-led pathway to formalise their status, employment authorisation and access to programme benefits. The Executive Residency enables senior professionals already living in Qatar to transition quickly to a premium residency status while maintaining business continuity. For more information on eligibility and the application process, visit invest.qa/en/residency-program

There are other long-term residency visa programmes for non-Qatari residents to apply for by investment through real estate. Owners of property worth more than QAR730,000 will be offered residency, as well as their family, for the duration of ownership, with residency given as soon as they finalise the purchase. Owners of property worth more than QAR3.65 mn will receive the same benefits as permanent residents regarding healthcare, education, and investment in some commercial activities.

For information on investment and real estate in Qatar, see Investment and Trade in the Business and Economy section.

Exit Permits

Law No 13 of 2018 amended certain provisions of Law No 21 of 2015, removing the requirement for most workers covered by the Labour Law to obtain an exit permit from their employers before leaving the country.

However, under the amended law, some employees may still require an exit permit. Employers may designate up to 5% of their workforce for this requirement by submitting a list of names through the Ministry of Labour’s website, which is then forwarded to the Ministry of Interior. Employers are not required to obtain an employee’s consent before including their name on the list. Check online at portal.moi.gov.qa if you require an exit permit.

As per Decision No 95 of 2019, domestic workers should notify employers at least 72 hours prior to the departure.

Government agencies and private companies can issue exit permits electronically through an authorised signatory within seconds using Metrash or portal.moi.gov.qa. Sponsors can issue the permit via the internet and their mobile phones worldwide.

Fees: Multiple use exit permits costs QAR500 (valid for one year). There is no charge for an

exit permit for those sponsored by companies or organisations, or for those on personal sponsorship (valid for one year).

The Expat Exit Grievance Committee accepts complaints from workers prevented from leaving the country for any reason.

Note: Traffic law violators are not permitted to leave the country through any border (land, air, or sea) until all fines are paid via Metrash, traffic departments, or MOI service centres.

Healthcare Services

All residents of Qatar can access public healthcare services using a valid QID/RP. NonQatari residents become eligible for government healthcare coverage once they have obtained a valid QID/RP and paid the applicable annual health card fee.

Qatar's public healthcare system is world-class, with an extensive network of state-of-the-art facilities. It consistently ranks among the best healthcare systems globally and in the Middle East. Public healthcare is primarily provided through the Hamad Medical Corporation (HMC) and Primary Health Care Corporation (PHCC), serving both citizens and residents. The healthcare system maintains a secure electronic medical record for every patient, ensuring continuity of care across government healthcare facilities.

The public healthcare system is highly regarded for its affordability. Healthcare services are free for Qatari citizens, while non-Qatari residents benefit from heavily subsidised consultations, treatments and diagnostic services. Prescription medicines are also available at government pharmacies at reduced prices.

Note: Payments must be made by debit, credit, or eCASH cards, as cash is not accepted.

For more information, contact PHCC at 107, phcc.qa, or contact HMC at 16060, hamad.qa Also see Healthcare in Qatar

Government Healthcare Coverage

In April 2026, the Ministry of Public Health (MOPH) issued a circular authorising residents to use their valid QID/RP card instead of a physical health card when accessing services at HMC, PHCC, and other public or private healthcare facilities.

Physical health cards are no longer issued to either Qatari citizens or non-Qatari residents. However, non-Qatari residents must continue to pay the annual health card fee.

Payment: To pay or renew health card coverage fees, non-Qatari residents are required to pay QAR100 per year for adults and children, while GCC residents pay QAR50 per year for adults and children.

Payments must be made online through Hukoomi portal, hukoomi.gov.qa, or HMC's Naraakom App, using a credit or debit card.

Under Decision No 46 of 2025, Qatari citizens are exempt from the annual health card fee and can access government healthcare services free of charge using their QID/RP.

For more information, call 107 or 16060, or visit hukoomi.gov.qa

Private Health Insurance

Law No 22 of 2021 on Regulating Healthcare Services (The Healthcare Services Law) makes it compulsory for expatriates and visitors to have private health insurance in order to live in Qatar or visit the country. Some companies provide their employees with free health insurance (but this may be tied to using a local private hospital) or you can arrange your own. Many of the larger private clinics have various options, including family packages.

Health, home and life insurance

Al Koot Insurance & Reinsurance 4040 2999

Arabia Insurance Company

4442 2682

GIG Gulf (previously AXA Gulf) 4483 2995

GlobeMed Qatar 4405 6999

Libano-Suisse 4466 4406

MetLife

Vaccinations for overseas travel, for visitors to Qatar, and childhood immunisation are all available from the Vaccination Unit at Mesaimeer Health Centre E3, 4406 4222. The Communicable Disease Centre in Hamad Bin Khalifa Medical City C/D3 operates the Travel Clinic where people can go for vaccinations and health advice before travelling. Vaccinations are by appointment only, 4025 4003

The Ministry of Public Heatlh (MoPH) has developed a comprehensive immunisation programme that provides protection against 17 diseases through 15 key vaccines. In addition, flu and shingles vaccines are available free of charge at 90 health facilities across Qatar, including 31 health centres, outpatient clinics at HMC, and 45 semi-government and private hospitals and clinics.

Some PHCC centres provide immunisation services to the public; to obtain them, visit the hospital or health centre that you belong to. There are a number of private health facilities that also provide vaccination services, either under private health insurance or for a fee. 107, phcc.gov.qa

Useful Documents/Processing

You need to prove your identity in Qatar for all government and commercial transactions, so have plenty of:

•Passport-size photos and several copies of the passport of each family member.

• Copies of your marriage (attested) and birth certificates.

•Original educational qualifications (copies are not accepted), which will need to be authenticated in your country of origin, along with a Bonafide Certificate.

Translating a document

The official language in Qatar is Arabic. Official documents submitted to ministries, courts, or embassies must be translated into Arabic by stateapproved, certified translators. This translation requires a signed statement, official stamp, and authorised signature, and may need subsequent authentication by the Ministry of Foreign Affairs (MOFA) to be legally valid.

800 9711

Qatar Insurance Company (QIC) 800 0742

QLM 800 0880

Seib Insurance & Reinsurance 4402 6888

Vaccinations

Babies born in Qatar, or with a RP and under one year of age, receive free vaccinations and medical treatment under the state healthcare system. To continue to receive vaccinations, a health card is required.

Asia Translation & Services Centre 4462 1334

National Translation Services (NTS) 7048 2217

Qatar Translation Center 4443 5354

The Language Professionals

Translation Services 4031 6680

TrustLink 3010 0628

Note: Each page of each document must bear the translation firm’s official stamp for it to be considered valid.

Housing and Utilities

To Rent

Many employers provide accommodation or a housing allowance for their employees as part of their contract. You are strongly advised to ensure that it is sufficient, especially with continuing fluctuating rent prices in Qatar. Standalone villas and villas in compounds with leisure facilities range from around QAR10,000 monthly or a studio/one bedroom apartment starting at around QAR5,000. Rent at The Pearl Island, Lusail City, Msheireb Downtown Doha (MDD) and other residential districts in Al Dafna and surrounding areas are commonly more expensive. Another option for long or short-term stays are serviced furnished flats with cleaning and laundry services as well as leisure facilities provide. See Places to Stay in the Hospitality, Hotels and Dining section.

Rent contracts: All contracts, whether new or old, must be registered by the landlord at the Office of Registration of Rental Contracts within 30 days of signing the contract. The lease you sign must be written in English and Arabic. Rent may or may not include water and electricity bills as well as internet.

Eskan

Government housing and building departments for Qatari and non-Qatari government employees, overseen by the Civil Service and Government Development Bureau (CSGDB).

Eskan portal: Allows landlords to register their properties on the platform, and employees to select suitable housing. For government employees, the application must be submitted through the employer. ghs.cgb.gov

Civil Service and Government Development Bureau (CSGDB): Al Faisal Tower, Al Dafna C4 Sunday to Thursday 7 am – 2 pm, 16008 (hotline), cgb.gov.qa

Rent Dispute Resolution Committee (RDC)

The Rent Dispute Resolution Committee (RDC) at the Ministry of Municipality is responsible for settling rent disputes between landlords and tenants. The party that files the complaint before

the committee must pay a fee of QAR100, in most cases giving tenants a six-month eviction period. Call the Unified Communications Center (UCC) at 184 to speak directly to the RDC.

To Buy

Expatriates can purchase property in several developments in Qatar and local banks provide mortgages to suitable applicants. See Banking and Finance and Investment and Trade in the Business and Economy section.

Letting Agents

Whether you are interested in renting or buying property, these agents have a wide variety of property on their lists as well as experience in the local market. Also visit propertyfinder.qa

Al Emadi Enterprises 4466 6625

Alfardan Properties 4440 8488

Al Jazi Real Estate 4032 0666

Coreo Real Estate 4016 7000

Cushman & Wakefield Qatar 4483 7388

Just Real Estate (JRE) 4491 3311

Mirage Int'l Property Consultants 4444 4431

The Pearl Gates 4410 4253

Lawyers and Legal

If you are looking to buy a property, contact one of the following legal companies for advice:

Al Tamimi & Company 4457 2777

Clyde & Co 4494 1000

Dr Ghada M Darwish Karbon Law Firm 4488 9050

Gulf Legal Consultants –

Dr Jumah Nasser Al Kaabi Law Firm 4433 7777

Hassan Al Khater Law Office 4443 7770

Law Offices of Gebran Majdalany 4442 8899

Simmons & Simmons 4409 6700

Sultan Al Abdulla & Partners 4442 0660

Relocation Services/Removal Firms

Many employers will pay for your relocation. You can move locally by doing the packing yourself and/or hire a truck, but you will not be insured.

CEVA Logistics

4436 9439

GAC International Moving 4420 5600

Gulf Warehousing Company (GWC) 4402 3555

Professional Real Estate & Relocations (PRER) 4031 6639

Qatar Logistics 4407 6262

Other Housing Considerations

Furnishing

Rental or purchasing contracts may or may not come with furniture, and may impact the price. Property with furniture is more expensive than property without.

ACE (Doha Festival City) 800 971 223

City Lifestyle* (Al Asmakh Mall) 4428 9256

Home Centre* (Al Asmakh Mall) 4413 1940

Homes R Us* (Hyatt Plaza) 4469 8999

IKEA (Doha Festival City) 800 4532

Midas (Salwa Rd) 4425 1222

Nabco* (Old Airport) 4466 6646

Pan Emirates* (Salwa Rd) 4427 4966

Pottery Barn* (Mall of Qatar) 4452 9529

The One* (Villaggio Mall) 800 8431

*Indicates multiple branches

For second-hand furniture, check online and social media platforms such as Facebook Marketplace and Mzad Qatar mzadqatar.com. Souq Al Haraj in Najma has locally produced furniture and a secondhand market D4.

Note: Throwing waste outside in public spaces is a clear violation of the Public Hygiene Law No 18 of 2017, and a report will be issued against violators. For the disposal of bulk waste and old furniture from homes, call the Ministry of Municipality (Baladiya) at 184 or request the free-of-charge service online via hukoomi.gov.qa or the Oun mobile app.

Air conditioning

Split or central are the most common in Qatar, and are usually added to the Kahramaa water and electricity bills. In some cases, as with district cooling companies such as Marafeq Qatar at Lusail City and Qatar Cool in The Pearl Island, the air conditioning bill is separate. Air conditioning is essential in summer and requires regular maintenance and servicing.

Generalco

4019 5333

Gree 4041 2222

LG 800 0054

Panasonic 3109 5261

Techno Blue (TB) 4423 3600

Home cleaning/pest control services

Home cleaning and pest control services can be flexible to meet your requirements.

Al Mutwassit Cleaning & Pest Control 4436 7555

Boecker Public Health 4444 3744

Hegy International 7759 8405

Qatar Home Services 3060 3076/4427 1197

Qatar Pest Control Company (QPC) 4422 2888

For MME's free pest control services, call 184, make a request on mm.gov.qa or the Oun app.

Water and Electricity

Kahramaa

Based in Al Ramez Tower, Al Dafna C4, Qatar General Electricity and Water Corporation (Kahramaa) is the sole transmission and distribution system owner and operator (TDSOO) for the electricity and water sector in Qatar. Qatari citizens receive significant subsidies for electricity and water services. In many cases, these utilities are provided free of charge to citizens, especially for their primary residences.

Connecting to electricity and water: Download an application form from hukoomi.gov.qa, and include the reference number of the property for both electricity and water. These are supplied by the owner or found above the door to the property. Kahramaa does not receive paper applications.

• Sign the application form using the same signature as that on your tenancy agreement and RP/ID (a copy of both are required).

• The owner of your rental property will have to give you a completed transfer form to put the utilities in your name, in addition to the owner's RP/ID (if privately owned) or a copy of the building's commercial registration (CR), commonly referred to as the company's computer card.

• Take these and a refundable deposit of QAR1,200 for electricity and QAR800 for water to any of the Kahramaa offices.

Paying water and electricity bills: Amounts for both utilities are sent out monthly on one bill, sign up to receive an email. The monthly estimate is adjusted from time to time with a meter reading by Kahramaa. There is an online ready reckoner to help you estimate your household consumption.

Sanitation fees: Non-Qatari houses and businesses are charged monthly sanitation fees, which equals 20% of the value of the monthly water bill. The fee is for sanitation services provided by the Public Works Authority (Ashghal). Qatari houses and businesses are not charged. Payment for services can be made:

• At all major banks, via banking apps, and at QNB ATM's.

• Online through Hukoomi at hukoomi.gov.qa or Kahramaa at km.qa

•Via Ooredoo Self Service Machines.

• By the Visaphone service – call 991, select 3, give your Visa card number to the customer service operator.

•Via the Kahramaa application available on iOS and Android.

Customer Care Center: Sunday to Thursday 9 am –2 pm. Emergency 24-hour hotline: 991 (inside Qatar), +974 4449 4000 (outside Qatar), 3030 3991 (WhatsApp)

Service centres: Al Hilal • Industrial Area

Note: Severe penalties for wasting water through a hose or pressure pipe can reach up to QAR20,000 for first-time offenders, while wasting electricity can incur a fine of QAR10,000. Kahramaa runs a campaign known as Tarsheed to help Qatar reduce its consumption of electricity by 20% and water by 35%.

BeSolar: Launched in 2024, the service encourages customers to install solar energy systems in their homes, farms, factories and other properties. Interested customers can contact an authorised contractor from Kahramaa, who will then follow up on the request and obtain initial approval. The contractor will prepare the technical design, and upon approval, the solar energy system will be installed. Once the installation is complete, the contractor will notify Kahramaa to connect the customer to smart meters and start generating solar energy.

Water

Buildings in Qatar usually have tanks to store water as mains water is not pumped continuously and often has low pressure. The supply network and domestic storage tanks require regular cleaning and replacement. Tap filters of various kinds are available. Many people prefer to drink bottled water and you can arrange to have one of the water companies deliver five gallon flagons to your home. Some areas still rely on water tankers to deliver. Government licensed tankers are cheaper than private ones.

Home delivery of mineral water:

Al Manhal & Nestlé Pure Life 4433 5777

Rayyan Natural Water 4443 6999

Water tank cleaning:

Al Mutwassit Cleaning & Pest Control 4436 7555

Electricity

The main electricity is usually 220 – 240 volt with three square pin sockets. Many appliances have two pin plugs but adaptors are available in local shops.

Gas

Shafaf by WOQOD are lightweight liquid petroleum gas (LPG) cylinders made from a fiberglass and plastic composite, and are available in all WOQOD service stations, various supermarkets and other retail outlets. Home delivery is also available. Each empty cylinder weighs only 5 kg, half the weight of regular steel cylinders, making these cylinders easy to carry and use. Cylinders are available for consumers in two refill sizes, 12 kg and 6 kg, to fit various domestic household needs, or to be used outdoors during trips and camping. Prices range from QAR283 to QAR365 with additional prices for LPG accessories. The cylinders are fireproof and do not explode, even in the case of fire. Additionally, you can monitor gas levels for prompt replacement. woqod.com.qa, 4021 7777, 800 (FUEL) 3035

There are other gas cylinder providers for both Shafaf and metal LPG cylinders, check woqod.com.qa for contacts.

Telephone and Internet

To obtain a local telephone number, you can only do so with a Residence Permit (RP). A new mobile sim card costs QAR50. Local mobile numbers can be obtained at either of Qatar's two service providers, Ooredoo Qatar (formerly Qtel) and Vodafone Qatar

Telephone calls: The international dialling code for Qatar is +974. Local calls from private houses and businesses are free – especially local landline to landline calls. However, calls to mobiles and international calls are chargeable. Hotels charge a nominal fee for local calls made from the room. Dial 00 (or +) to call out. For international call enquiry, call 150

Mobile Number Portability (MNP): Users are able to keep their existing mobile number when switching to another service provider.

Ooredoo Qatar

In 2013, Qatar Public Telecommunications Corporation (Qtel) was rebranded to become Ooredoo Qatar. It offers a comprehensive package of services ranging from landline to mobile phones, fixed and mobile internet, broadband and entertainment services. ooredoo.qa

4G LTE wireless technology is available. Customers can access the network only through 4G-enabled devices such as the Ooredoo My-Fi device and the Ooredoo 4G USB modem. Ooredoo 5G is the first-in-the-world to launch a commercially available network.

Mobile plans: Includes postpaid, prepaid and mobile data plans, including Shahry+, Qatarna+, Hala SiM and more, with prices ranging from QAR130 per month.

Residential packages: This three-in-one service includes the core pay-monthly mobile phone plan, high-speed internet connection (ADSL), and landline subscriptions with three options. Residents over 18 years old can apply at Ooredoo shops or their authorised dealers. Contact Ooredoo or visit an Ooredoo shop with your RP and home electricity number (Kahramaa) to book your installation time and finalise your internet service.

Home internet and TV (broadband): Branded as Home+ by Ooredoo, offers customers a range of packages to suit household needs, including fibre internet, Ooredoo TV and other entertainment services. Home+ Go costs QAR330 per month and Home+ Prime Entertainment costs QAR450 per month. No installation fee included.

Nojoom: A customer reward programme where subscribers can earn points on all their services (mobile, landline, internet and TV) and redeem them with the company or with a number of their partners. Call 111 from an Ooredoo phone, visit the website or register via the app.

Ooredoo Money: A mobile wallet service that allows you to register for a Mobile Wallet Account so that you can deposit, withdraw, pay and send money in Qatar or abroad instantly through your phone.

Ooredoo Passport and Data Roaming Plans: Travel without worrying about roaming charges with partner networks in more than 160 countries with weekly and monthly plans with special rates for specific destinations. Check availability in the country you're travelling to. Weekly: QAR100 and QAR150. Monthly: QAR500. There are different weekly and monthly Ooredoo Passport and data roaming plans for businesses. Check ooredoo.qa for details.

Ooredoo TV: Offers over 400 live channels through phone or tablet computers. Ooredoo is the first operator in the region to offer a commercial 4K, which combines apps, on-demand and live television in one easy-to-use box. To subscribe, call 111, or visit any Ooredoo or Starlink shop.

Call centre: 111 (from Ooredoo mobile), 4414 4414 (WhatsApp), +974 4438 0000 (Overseas Centre), ooredoo.qa

The Ooredoo app is available for iOS and Android.

Vodafone Qatar

Vodafone Qatar is part of an international telecom company, Vodafone Group, and is owned by Qatar Foundation (QF). Vodafone Qatar offers a choice of flexible mobile phone, internet and broadband services.

Mobile plans: Includes a wide choice of prepaid and postpaid plans with internet services to suit different requirements, plus welcome packs. Recharge is available online or at Vodafone stores and their partner outlets All plans allow 5G speed experience with unlimited data, calls and SMS.

Vodafone Passport Pack: A roaming pack for travellers to receive 100 minutes of incoming calls, calling Vodafone Qatar numbers and 1GB of data for QAR100/week (1GB extra in GCC countries).

Home internet: Get GigaHome Fibre 1 gigabits (gbps) speed for QAR299 per month, 2 gbps for QAR399 per month, or 5 gbps for QAR3,150 per month. OSNtv is available with GigaHome.

Call centre: 111 (from Vodafone mobile), 800 7111 (from Ooredoo mobile/toll free), +974 7700 7111 (outside Qatar), vodafone.qa

Television

There are a number of options for receiving satellite or cable television, installed through any of the local cable companies.

Orbit Showtime Network (OSN) With OSNtv and OSN+, watch trending series, award-winning movies and best documentaries on OSN, all subtitled or dubbed in Arabic. 4031 0090 (new customers), 4447 7177, osn.com

beIN With beIN 4K, beIN offers beIN SPORTS, beIN MOVIES, beIN SERIES, beIN CINEMA, beIN Kids, and more entertainment shows and programmes. 4457 7777, bein.com

Other satellite operators: Airtel airtel.in •Arabsat arabsat.com • Nilesat nilesat.org

Satellite/Cable Providers

Almuftah Cable Vision 4442 5810

Qatar Multitech Trdg & Contg 4435 3565

Rukun Al Qala Trdg & Contg 4442 0200

Digital Qatar

Qatar has a comprehensive strategy to transform the country into a technology-driven, knowledgebased economy aligned with Qatar National Vision 2030 (QNV 2030). This is led by the Ministry of Communications and Information Technology (MCIT) and focuses on building advanced infrastructure, promoting digital innovation, and developing smart urban environments.

The country aims to digitise 90% of government services by 2030, using technologies such as artificial intelligence (AI) to enhance transparency and efficiency. Numerous digital initiatives have made government services more efficient, accessible and customer-centric. The Qatar Digital Government programme serves individuals and businesses to benefit citizens and residents. Under this the Qatar Digital Government 2020 Strategy was devised in line with QNV 2030, National Development Strategy, National Communications and IT Plan, National Broadband Plan, and other information and communication technology (ICT) plans in the country.

Ministry of Communications and Information Technology (MCIT)

The MCIT was established in 2021, and has a wide-ranging mandate, overseeing and developing the ICT sector. The Ministry introduces ICT plans, policies, programmes, projects and initiatives; develops e-government programmes; and boosts capacity and digital literacy to foster a technologyfriendly environment. mcit.gov.qa

The Digital Agenda 2030 (DA2030) was launched by the MCIT in 2024 to further develop Qatar's digital economy, and has six strategic pillars, supported by 23 strategic programmes:

•Digital Infrastructure • Digital Government

•Digital Innovation • Digital Technologies

•Digital Economy • Digital Society

DA2030 is expected to contribute more than QAR40 bn to the non-hydrocarbon economy and generate 26,000 jobs by 2030. It is underpinned by global hyper-powers HyperConnectivity, HyperComputing, and HyperAutomation to empower the HyperGeneration, the next generation of Qataris who will support digital transformation.

In 2025, DA2030 was recognised as a global best practice in digital transformation within the United Nations (UN) and published on the UN platform as a reference model for other countries.

National Cyber Security Agency (NCSA)

Established in 2021, the NCSA reports directly to the Council of Ministers and is the government entity responsible for supervising, regulating, and protecting Qatar's cyberspace. The NCSA manages cyber incidents, sets standards and controls for licensing and compliance, runs public awareness programmes, and provides training to businesses. ncsa.gov.qa

The National Cyber Security Strategy 2024–2030 aims to position Qatar as a global leader in the secure adoption of emerging technologies. There are five main pillars:

• Cyber Security and Resilience

• Legislation, Regulations, and Law Enforcement

• A Thriving, Innovative, and Data-Driven Economy

• Cyber Culture and Wor kforce Talent Development

• International Cooperation and Trusted Partners

Key digital initiatives

• The Hukoomi e-services portal and the Ministry of Interior's Metrash mobile app are easily accessible platforms for government services –see Day-to-Day Qatar in the Living in Qatar section for more government apps and services.

• The Digital Factory, an MCIT partnership with Accenture, will modernise and digitise government services by integrating technologies like AI and blockchain, prioritising user-centric, proactive services in a phased rollout.

• The TASMU Smart Qatar Program uses digital technologies and AI to create smart solutions across five sectors: Transportation, Healthcare, Sports, Environment, and Logistics. It includes the TASMU Central Platform and the Digital Valley innovation hub. tasmu.gov.qa

• The Artificial Intelligence Committee at the MCIT oversees Qatar’s AI initiatives, aligned with QNV 2030 and DA2030. This includes implementing the Qatar Artificial Intelligence Strategy, coordinating AI initiatives across government entities, and developing skilled AI professionals.

• Fanar is Qatar's sovereign Arabic Large Language Model (LLM) developed in 2024 by the Qatar Computing Research Institute at Hamad Bin Khalifa University (HBKU) and sponsored by the MCIT. Fanar 2.0 was launched in December 2025 and brings together a more powerful Arabic language model, featuring enhanced Arabic content creation, authentic poetry, and culturally intelligent image and video AI. fanar.qa

• The GovAI Program, between the MCIT and strategic partners, aims to push the adoption of AI solutions across all sectors. One of the first is the AI Tourist Companion by Qatar Tourism (QT) to improve the experience of visitors by moving to chat/voice-based interactions. Also under development is AI Labour Contract Compliance.

• The Digital Incubation Center at the MCIT offers programmes and services to support startups at various stages, providing mentorship, training, funding and office space. dic.mcit.gov.qa

• Sustainable smart city projects Lusail City and Msheireb Downtown Doha (MDD) have integrated advanced technology like Internet of Things (IoT), smart grids and district cooling to optimise resource consumption and benefit residents.

• Qai is an AI company and subsidiary of Qatar Investment Authority (QIA), launched in 2025 to develop and invest in advanced AI infrastructure, technology and systems. trustqai.com

• In 2022, Microsoft launched its first global data centre region in Qatar with Microsoft Azure and Microsoft 365. In 2025, the MCIT agreed with Microsoft to launch the Azure OpenAI service across various government entities.

• The first Google Cloud region launched in Doha In 2023, projected to contribute USD18.9 bn to Qatar's economy by 2030.

The Communications Regulatory Authority (CRA) is an independent authority established under Amiri Decree 42 of 2014, tasked with regulating the telecommunications and information technology sector, postal sector, access to digital media, and ensuring fair competition while protecting consumer rights.

The CRA urges everyone to be vigilant with online activities. Due to the growing number of cyberattacks, scam calls, and text messages requesting personal and banking information, consumers should verify the identity of the third party before sharing details, use a two-step verificationfeature online where applicable, and regularly change passwords.

The Quality of Service (QoS) Regulatory Framework was issued by the CRA in 2023, adding new obligations and Key Performance Indicators for licensed telecom service providers, covering fixed mobile and broadband services. The authority already conducts an annual QoS audit of mobile networks; now, service providers have to submit and publish QoS reports based on the QoS Regulatory Framework.

For more information, visit cra.gov.qa, call the hotline on 103, or use the mobile app Arsel, available on iOS and Android.

Telecommunications in Qatar

Telecommunications Law No 34 of 2006 established the regulatory structure for the sector covering licensing, radio spectrum management, consumer protection, fair competition, and the resolution of disputes between service providers. It was amended by Law No 17 of 2017 to keep pace with the changes that have taken place in the telecom sector. The market is regulated by the CRA. The two major telecom providers are Ooredoo Qatar and Vodafone Qatar.

Ooredoo Qatar QPSC

The first national telecom provider was Qatar Public Telecommunications Corporation (Qtel). In 2013, Qtel rebranded as Ooredoo. Today, the company has a customer base of more than 100 mn across the Middle East, North Africa and Southeast Asia. Ooredoo was the first company in the world to launch 5G services on a commercially-available network in 2018, and is one of seven operators worldwide to deploy the Ericsson Spectrum Sharing technology, enabling broad 5G and fiber-optic broadband coverage across the country. Ooredoo offers consumers mobile, wireless, landline, and content services, Ooredoo Money for financial transactions, and the Nojoom loyalty programme. ooredoo.qa

Vodafone Qatar PQSC

Vodafone Qatar commenced commercial operations in 2009, with a second fixed telecommunications licence issued to the company in 2010. It is part of the international company, Vodafone Group, and is now owned by Qatar Foundation (QF). Vodafone Qatar rolled out its 5G network in 2018 and was the first to commercially launch its 5G network. Services include mobile, internet, home entertainment, and iPay for financial transactions. vodafone.qa

In 2019 both companies were granted radio spectrum licences to operate 5G commercially from the CRA, initially assigned 100 MHz within the 3500–3800 MHz frequency band. Both companies rolled out the 5G networks in all densely populated areas, primary roads and highways, and venues associated with the FIFA World Cup Qatar 2022TM

In August 2024, the CRA issued a decision to mobile service providers mandating the cessation of Third Generation mobile telecommunications services (3G/ IMT-2000) in Qatar by 31 December 2025. This is part of CRA's plans to enhance the quality and efficiency of telecom services in Qatar, providing advanced and reliable services to consumers.

This decision, which relates to services offered by Ooredoo Qatar and Vodafone Qatar, is based

on the optimum utilisation of current radio spectrum resources to support and enhance the performance of Fourth Generation (4G/LTE4) and Fifth Generation (5G) networks. The initiative to gradually retire outdated technologies allows the two service providers to direct their investments towards the development and expansion of 4G and 5G networks, to enhance growth in Qatar's telecom sector and diversify the local economy, as per QNV 2030.

Under the decision, the CRA has also banned the import of mobile phones that support only second and third-generation technologies, while approving devices compatible with 4G/Voice over LTE (VoLTE) technology that meet the required standards and have approval certificates from CRA.

Consumers now receive the best services available. Developing 4G and 5G networks leads to higher data speeds, lower response times, and greater capacity to meet the growing demand for mobile data services. See Day-to-Day Qatar in the Living in Qatar section for more information.

Internet and social media

Qatar was the fist GCC country to offer 10 Gbps consumer broadband packages, although Ooredoo and Vodafone had a relatively low download speed on entry-level tariffs at 100 Mbps. In 2023, both raised the minimum speed to 1 Gbps, leading to a change in download speeds.

In May 2026, data from Ookla Speedtest, used to measure the performance and quality of an internet connection, showed Qatar's median download speed was ranked 2 for mobile and 25 for fixed broadband. Visit Ookla speedtest.net/ global-index/qatar for full performance details.

According to the 'Digital 2026: Qatar' report by DataReportal, there were 3.10 mn individuals using the internet in Qatar at the end of 2025 with an online penetration of 99.0%. There were 4.75 mn active mobile connections (152% of the total population), up 0.7%, with 99.2% considered broadband, ie connected via 3G, 4G, or 5G.

There were 2.95 mn social media identities (93.4% of the population). Facebook remains the most popular social media platform.

Figures published by Ookla show that the median mobile internet download speed in Qatar increased by 167.01 Mbps (+48.5%) in the 12 months to August 2025, and that the download speed of the typical fixed internet connection increased by 33.57 Mbps (+19.4%).

For more information and a breakdown of how DataReportal compiles the report, visit datareportal.com/reports/digital-2026-qatar

Important Legislation

Cybercrime

With the high level of internet connectivity in the state comes the increased possibility of cybercrime, leading to the issuance of Law No 14 of 2014 Promulgating the Cybercrime Prevention Law. The law imposes sanctions and penalties for offences committed via the internet, IT networks, computers and other sources. Some of these provisions include the following:

• Under the provisions concerning 'content crimes', it is illegal to publish 'false news' –these terms have not been defined but there is a duty of care for news agencies, social media users and journalists to verify the source of the news before broadcasting it.

• There is a 10-year jail term and a fine of up to QAR200,000 for forging any official e-document, or a three year jail term and QAR100,000 for unofficial documents.

• A jail term of up to three years and a fine of up to QAR500,000 for the breach of intellectual property rights by using the internet (eg copyrights, patents, trade secrets, trademarks and trade names).

Law No 11 of 2025, issued in August 2025, introduced a new article, Article 8 (bis), to Law No 14 of 2014. This targets 'anyone who infringes upon the privacy of individuals while they are in a public place, by publishing or circulating images or video clips of them without their consent or in circumstances not permitted by law, through information network or any other information technology.' Offenders may face imprisonment for a term not exceeding one year, a fineof up to QAR100,000, or both.

Personal privacy protection

Recognising the need to develop an international regulatory and legal framework to protect the digital sovereignty and data privacy of individuals and businesses in Qatar, Personal Data Privacy Protection Law (PDPPL) No 13 of 2016 was issued.

The law includes provisions related to the rights of individuals to protect the privacy of their personal data. Article 2 states that this refers only to personal data that is electronically processed, or obtained, gathered or extracted for use electronically, or when a combination of electronic and traditional processing is used. However, it does not apply to personal data processed by individuals privately or within a family context, or to any personal data gathered for official surveys and statistics, as per Law No 2 of 2011 on Official Statistics.

Under the law, businesses are banned from sending direct marketing messages electronically without obtaining an individual’s prior consent, and that consent is required from individuals before their personal information can be used by another entity. Organisations must also adhere to basic data protection responsibilities. This includes, but is not limited to, ensuring data handlers receive training and that precautions in place to 'protect personal data from loss, damage, modification, disclosure or being illegally accessed.'

Protection is given to personal data of a private nature, such as information relating to race, religious beliefs, children, health, relationships and criminal records – this may only be processed after obtaining permission from the Ministry.

Additionally, in order to protect the youngest members of society, Article 17 states that the owner or operator of any website related to children must put up a policy about how it manages the information of minors. Website owners/operators must also get the consent of the child’s parent when processing their information.

With the country racing towards total digitalisation by 2030, there is a need for more transparency, awareness and education. Qatar is at the forefront of adopting regulation, moving quicker than others in the region. To this end, the Ministry released the guidelines for the Personal Data Privacy Protection Law on 28 January 2021 to mark Data Privacy Day.

The Ministry's Compliance and Data Protection (CDP) Department has released guidelines to help everyone – individuals, regulated entities or stakeholders – understand their responsibilities, rights and practices under the law. The guidelines also provide clarity on these requirements, and where possible provide checklists and template documents to support controllers with compliance with the PDPPL. Additionally, the guidelines clarify some ambiguities in the PDPPL.

Entities within the Qatar Financial Centre (QFC) are subject to the QFC's own data protection rules and regulations. The Data Protection Office is responsible for the administration of the QFC Data Protection Regulations 2021, which came into force in June 2022, supported by the QFC Data Protection Rules 2021. qfc.qa

In 2025, Qatar Central Bank (QCB), which oversees the QFC, issued regulation on data handling and protection for Qatar's financial institutions, setting clear guidelines for the sector's development, with a commitment to utilising the best technologies while protecting customer data. qcb.gov.qa

For example, under Article 11 (8), controllers must ensure that processors comply with the law and adopt appropriate precautions to protect personal data. The Controller and Processor Guidelines for Regulated Entities clarify that the controller can ensure a processor's compliance with this Article by entering into a formal contract.

There is also now clarification for Article 16, which provides that in order to process sensitive personal data, permission must be sought from the CPD Department under the Special Nature Processing Guidelines. These also set out the requirements in order to obtain permission, including a data protection impact assessment to identify processing risks. Equally, under Article 22 consent must be obtained from individuals before sending any direct marketing electronic communications, clarified under the Electronic Communications for Direct Marketing Guidelines: consent must be explicit and unambiguous, and an affirmative act – consent through pre-ticked boxes and opt-out notices only is not permitted.

Complaints can be lodged at the MCIT. Businesses may choose to seek legal advice to ensure they fully comply with these laws.

Sources: Unofficial translations of the laws.

Digital security for all

The National Cyber Security Agency (NCSA, ncsa.gov.qa) has emphasised the need to employ some essential tools and practices to strengthen digital safety.

Password managers: Use a platform like LastPass, Bitwarden or 1Password to generate and securely store complex passwords, don't use the same password across multiple accounts, and change passwords regularly.

Apps: Remove sensitive data from general use, apply additional security like two-factor authentication (2FA), and use tools such as a VPN or an encrypted platform like Signal to reduce exposure.

Websites: Look for HTTPS (HyperText Transfer Protocol Secure), an extension of HTTP (Hypertext Transfer Protocol), with encryption for secure communication over a computer network.

Securing accounts: As well as strong, unique passwords and multi-factor authentication (MFA/2FA), register a recovery phone number and alternative recovery email to prevent lockouts.

Living Essentials and Services

Birth, Marriage, Divorce and Death Birth

Under Qatari law, a woman must be married to give birth in the country. It is a criminal offence to be unmarried and pregnant, and may result in a 12-month jail sentence on average and deportation.

Childbirth: Qatari and non-Qatari residents can receive free maternity care at public hospitals such as Women's Wellness and Research Center, Al Wakra Hospital or the Cuban Hospital. Residents looking to access maternity services at private hospitals such as Sidra Medicine, Al Ahli Hospital, Al Emadi Hospital or Aster Hospital should review their insurance to see what coverage is available and at which hospitals. Delivery packages can range from QAR5,000 to QAR30,000. Packages for Caesarian (C-section) births are more expensive than natural childbirths. Home births are illegal in Qatar. Required documents include the RP or passports of both the father and mother, health cards, marriage certificate, and health insurance (if you have one). For more information about Hamad Medical Corporation (HMC) hospitals and Sidra Medicine, see Healthcare in Qatar in this section.

Birth certificate: The Ministry of Public Health (MoPH) issues a birth certificate to every child born in the country, including non-Qataris; nonQatari children are not entitled to Qatari nationality by reason of birth here. Public and private hospitals have birth registration offices that can assist family members with birth certificates. However, all births have to be registered online at moph.gov.qa. Birth certificates are free of cost; fees apply for additional copies (with official stamp and signature), costing QAR20 per copy. Within 48 hours, the birth certificate can be found at the hospital in which the delivery took place or can be delivered by Qatar Post for QAR20.

Under Law No 3 of 2016, births have to be reported by a family member and a physician

or any authorised person at the hospital within a maximum of 15 days. The information to be provided include the date of birth according to the Hijri and Gregorian calendars, time and place, gender of the baby, baby's name (should not be shared by a sibling or be a compound name), the names of both parents, the person who helped in the delivery and the person who reported the birth. The hospital provides two letters after the birth, one of which will bear a government number.

Passport: Expatriates can then register their child’s birth at their embassy and obtain a passport (not all embassies provide this service, check first).

Residence Permit (RP): An application for a newborn's RP must be submitted within 60 days of birth, or the parents will incur a fine of QAR10 per day. Once the passport is issued, you can apply for your child's RP. Only the parents can sponsor the child, typically the father. The mother may sponsor the child only if she is employed and sponsored by her employer. Required documents include the birth certificate, a copy of the baby's passport, copies of the parents' RPs and passports, a letter of employment, the original employment contract, a No Objection Certificate (NOC) from the father’s employer (detailing job position, salary, and contract type), and passport-sized photos of the baby with a blue background. Additional documents may be requested. The application can be completed via Metrash or at the General Directorate of Passports for QAR500.

Maternity leave: Employees with at least one year of continuous service are entitled to a 50-day maternity leave with full pay. At least 35 days of the leave must be taken after the birth. If the employee suffers from a pregnancy-related health issue, they are entitled to take up to a further 60 days unpaid leave.

Circular No 6 of 2025 allows eligible Qatari female employees to leave work two hours early during school vacations and exam periods. The rule excludes workplaces that require continuous operations until the official end of the day.

Paternity leave: Not required by law in Qatar. However, some companies may allow paid or unpaid leave ranging from a day to two weeks after childbirth.

Nursing interval: Nursing women who work at least six hours per day are entitled to one hour nursing break(s) per day from the birth of the child until the child reaches the age of one. The nursing hour is determined by the employee according to her convenience, and should take place during working hours without salary deduction.

Marriage

Couples wishing to get married in Qatar are required to undergo the premarital health checkup or screening in order to avoid any genetic, hereditary and communicable diseases in addition to controlling the prevalence of disability and other diseases. The screening can be done at one of the Primary Health Care Corporation (PHCC) health centres or at an accredited health centre. Once the checkup is complete, Muslim marriages take place at the Family Court or if preferred, at their home with the presence of a mazoon, an official for civil ceremonies.

Civil marriages for non-Muslims are unrecognised by the law in Qatar. The only non-Muslim marriages granted official recognition by the State of Qatar are Christian marriages performed by churches registered with the Ministry of Foreign Affairs and by clergy recognised by the ministry to perform non-Muslim marriages. Certain embassies and churches will perform marriages for expatriates. See Places of Worship earlier in this section. The church will issue your marriage certificate. Translate a copy of the marriage certificate into Arabic through a translator recognised by Qatar Chamber (QC). Then register the marriage certificate and Arabic translation at the Office of Land Registration and Legalization at the Ministry of Justice, which will stamp the back of the marriage certificate with a registration number, and keep the copy and Arabic translation for its records. Check with your embassy to see if you need to register the marriage in your home country.

Divorce

Couples of any religion and nationality that were married in Qatar and can prove their residency in Qatar can file for divorce, although the process can differ. If you were married outside of Qatar, seek advice from your embassy or law firms in your country on how to dissolve your marriage. It may be easier and more cost-effective to file for divorce in your home country. To dissolve a marriage that took place in Qatar, there are a number of firms well-versed in local law who could assist and advise (see Lawyers and Legal earlier in this section).

The process of getting divorced in Qatar is different for Muslim and non-Muslim couples. Muslim couples, who were married in Qatar and seeking to dissolve their marriage, will have to meet certain requirements. For example, the wife must observe the iddah/iddat, a mandatory threemonth waiting period in Islamic law during which she cannot remarry, allowing for confirmation of pregnancy, determination of paternity, and possible reconciliation.

If the divorcing couple reach a settlement, lawyers can draw up an agreement and fast-track their

case through the courts. If this isn’t possible, the person requesting the divorce will have to provide a reason for doing so – adultery, impotence or abuse –along with evidence to support their claims.

For information on divorce in Qatar, see Law No 22 of 2006 Promulgating the Family Law at Al Meezan almeezan.qa, Qatar's legal portal by the Ministry of Justice.

Note: A spouse on a partner’s visa loses their RP after divorce and must obtain a new one, typically via an employer or eligible family member.

Marriage and family counselling centres

Alaqraboon Centre app available on IOS and Android 4004 2400

AMAN Centre (Protection and Social Rehabilitation Center), aman.org.qa 4409 0999

Kanaf Parenting Center 16080

Watad, watad.msdf.gov.qa 16080

Wifaq (Family Consulting Center), wifaq.org.qa 16003

Death

Notifying the police is mandatory and in some cases may require a post-mortem. Get help from the relevant embassy, which will be able to advise you. Newborn deaths and stillbirths have to be reported within seven days.

When one dies in Qatar, the law of the country that issued their passport will be honoured. Qatari law will apply only if the deceased has assets in Qatar but no heirs in the country.

If one dies in Qatar and a will is not in place, their assets, including their bank accounts, cars and other valuables registered in their name will be frozen until the heirs or the deceased's beneficiaries provide an official inheritance certificate duly authenticated by all relevant authorities, proving their entitlement to those assets. Heirs may prove their entitlement to the deceased’s assets by producing a legal statement from their country of nationality. The exact format of this will be dependent upon the jurisdiction of the deceased's home country. If a will is in place, a court order or other approved and authenticated document will be required. The bank may then forward payment to the relevant beneficiary/beneficiaries.

For joint accounts, Article 351 of The Commercial Code states that joint account holders will be considered to have equal shares unless otherwise agreed in the contract. When one of the account holders dies, the remaining holder must inform the bank of their intention to either continue with the account or to close it within 10 days of the date of death. Further details can be obtained from the relevant bank.

In the unfortunate event of both parents dying, children residing in Qatar will go into the care of the Qatar Foundation for Child and Women Protection (QFCW), which will attempt to contact the children’s next of kin and care for the children until they can be released to the proper guardian or family member. The next of kin will require proof (birth certificates) that they are indeed the sibling or parents of the deceased for QFCW to release the children.

Humanitarian Services Office at MoPH: In coordination between the Ministry of Interior (MOI), MoPH, Ministry of Foreign Affairs (MOFA), Hamad Medical Corporation (HMC), General Authority of Customs, Qatar Airways, Public Prosecution and other relevant authorities, the office offers simplified procedures for the repatriation of the deceased abroad or their burial inside the country via a single window system. The office is managed by MOI, and is located on Mohammed bin Thani Street behind Hamad General Hospital mortuary. The office is open daily, 7 am – 9 pm.

Making a will: Residents of Qatar or Qatari nationals are not required to have a will in place. However, it is strongly recommended that you draw up a will in your home country. You will need to get it attested at the Qatar Embassy in your home country, translate it into Arabic, and then get it registered in Qatar at the Ministry of Justice.

If you want to make a will in Qatar, there are a number of firms well-versed in local law who could assist and advise you (see Lawyers and Legal earlier in this section). In addition, seek advice from your embassy.

Liquor Permit

Qatar is a conservative Muslim country; therefore, alcohol in Qatar is a strictly regulated concession. Rules issued should be strictly adhered to. This also applies to pork.

Liquor and pork for home consumption are available only from the Qatar Distribution Company (QDC) in Abu Hamour (Permit Office)

E3 and Hotel Park C4. Entry and purchases can only be made with a valid permit. There are two different permits: A QDC Permit Card is for the purchase of both liquor and pork; a Speciality Food only permit is only for the purchase of pork. 4429 9777, qdc.com.qa

Memberships and renewals: Can be made at qdc.com.qa. You will need a letter from your employer addressed to QDC detailing your position, salary, benefits, and accommodation, together with a copy of your passport or RP. On approval, the applicant will be required to pay an annual licence fee, paid on a pro-rata basis, based on your RP's validity. The permit holder's spouse can also hold a card for the same account.

Opening times: Their opening timings constantly change. Contact QDC at 4429 9777 or visit qdc.com.qa for up to date opening times of their two branches at Abu Hamour and Hotel Park.

Appointments are only required to visit the Permit Office at Abu Hamour, at qdc.com.qa. A Click & Collect service is available only at Abu Hamour, and home delivery is available for selected zones from both locations.

Note: The shop closes during the holy month of Ramadan, and on the first day of Eid Al Fitr and Eid Al Adha.

Newspapers, Television and Radio

Newspapers

There are three local English daily newspapers published in Qatar:

Gulf Times Founded in 1978, the newspaper is the first English newspaper in Qatar, and the first publication of the Gulf Publishing and Printing Company in Qatar. gulf-times.com

The Peninsula Launched in 1996 by Al Sharq, the newspaper has extensive news coverage from around the world with a primary focus on life in Qatar. thepeninsulaqatar.com

Qatar Tribune Launched in 2006 by Dar Al Watan publishing, printing and distribution, the newspaper covers news from Qatar and around the world. qatar-tribune.com

There are five local Arabic daily newspapers published in Qatar: Al Arab alarab.qa • Al Sharq al-sharq.com • Arrayah raya.com • Al Watan al-watan.com • Lusail News lusailnews.net

Most newsagents deliver newspapers if asked. All of the local English and Arabic dailies are also available online.

Television and Radio

Alaraby Television Arabic news channel broadcast from Doha (96.6 FM, alaraby.com).

Al Jazeera The most watched Arabic news channel in the Arab world is broadcast from Doha in English (101.7 FM, aljazeera.com) and Arabic (102.6 FM, aljazeera.net) 24/7.

Alkass A group of eight sports channels that are broadcast 24/7 from Qatar focusing on domestic football. alkass.net

Al Rayyan TV An Arabic satellite television network that broadcasts cultural and family entertainment programmes. alrayyan.tv

beIN Sports Watch and stream live sports including La Liga, Ligue 1, Copa Libertadores, Copa Sudamericana, and MLW. beinsports.com

Golfo Radio Spanish and Portuguese radio station in Qatar transmits on 98.3 FM. golforadio.com

Habaieb FM 93.7 An Arabic broadcast and internet radio station. habaiebradio.com

Hola Qatar Radio 92.0 FM Launched by Qatar Media Corporation (QMC) as the official Hispanic radio station of Qatar. holaqatar.qa

Mazaji 94.6 FM An Arabic radio station available online and via app. mazaji.fm

Oryx FM A French service, transmits 24/7 on 94.0 FM. oryxradio.qa

Qabayan Radio First and only Filipino radio channel in Qatar, operating on 94.3 FM. qabayanfm.com

Qatar Television (QTV) Government-owned public service national television channel, operating Channel 1 in Arabic. qtv.qa

QBS Radio Operates daily under QMC on 97.5 FM in English. qbsradio.qa

QFM Radio Network First Sri Lankan radio stations in Qatar broadcast in Sinhalese, Bangla and Tamil languages. qfmradio.qa Malayalam 98.6 FM radio986.com • QFM 95.3 Bangla • QFM Nepal qfmradio.qa • QFM 95.3 Sithula sithularadio.com

• QFM 95.3 Tamil

Quran Radio Qatar Operates 24/7 in Arabic on 103.4 FM. quranradio.qa

Radio Olive A Hindi FM station, broadcasts 24/7 on 106.3 FM. olive.qa

Radio Suno 91.7 FM Malayalam radio station. suno.qa

Sout Al Khaleej (Voice of the Gulf) An Arabic live radio station, broadcasts Arab music and entertainment on 99.0 – 100.8 FM. soutalkhaleej.fm

Tethkar 107.4 FM A new Arabic infotainment station. tethkarfm.qa

Urdu Radio Operates daily on 107 FM in Urdu under QMC. urduradio.qa

Places of Worship

Islam is Qatar’s official religion. There are over 2,000 mosques across Qatar, mostly managed by the Ministry of Awqaf and Islamic Affairs. For mosques and Islamic centres, see Sightseeing in the Discovering Qatar section.

Sheikh Abdulla Bin Zaid Al Mahmoud Islamic Cultural Center (Fanar) D4 Once the largest mosque in Qatar, Fanar hosts religious, educationrelated and social activities. 4444 7444, binzaid.gov.qa

Religious Complex in Abu Hamour Qatar is home to a Religious Complex in Abu Hamour E4 that serves expatriate communities with several Christian denominations. To be considered legitimate, all religious associations must register with the Qatar International Christian Ministry (QICM).

Bethel Assembly of God Church Doha Qatar (Bethel AG Church Doha) One of the fastest growing Pentecostal churches in Doha with over 1,000 members. 5586 9359, bethelagdoha.com

Catholic Church of Our Lady of the Rosary (Priests of The Parish) The Catholic Church in Qatar is a part of the universal church whose spiritual head is the Pope. 4416 5550/5400, catholicchurchqatar.org

Immanuel Mar Thoma Church – Doha, Qatar Member of Inter Denominational Christian Church. 4416 5701, imtcdoha.com

Malankara Orthodox Church Doha, Qatar (MOC Doha) A predominately Indian (Kerala) church with evening and morning prayers. 4416 5722/23, mocdoha.org

RCCG Rehoboth Assembly A parish of the redeemed Christian Church of God. Teenage Church and Children's Club available. 7770 7783, rccgrehobothqatar.org

St. Mary's Malankara Catholic Church The Syro Malankara Catholic Church (SMCC Qatar) is an Eastern Catholic sui iuris particular church in full communion with the universal Catholic Church. 4416 5100, smccqatar.com

St. Peter & St. Paul Coptic Orthodox Church in Doha (The Coptic Orthodox Church in Qatar) copticchurchdoha.com

St. Thomas Syro-Malabar Church E4 An Apostolic Church founded in India by St. Thomas 4416 5060, syromalabarqatar.in

The Church of the Epiphany E4 The Anglican Church in Qatar, a member of the Diocese of Cyprus and the Gulf, is part of the worldwide Anglican Communion 4416 5726, anglicanchurchinqatar.org

Postal Services and Mail

There are no postcodes or zip codes in Qatar; therefore, all mail is delivered through a Post Office (PO) Box or home delivery. Mail delivery in Qatar is the responsibility of Qatar Postal Services Company (Qatar Post).

Qatar Post

The General Post Office: The main post office is located in Al Dafna C4 with 25,000 fully computerised electronic PO boxes. Postal services offered include regular letter and parcel postage/ delivery, bill payment, RP renewal, and money transfers/orders. Paid parking is applicable at the main post office. Qatar Post has over 30 branches, providing local and international services. Visit qatarpost.qa, call 4446 4000 or 104 (Hotline), or download the QatarPost app on iOS and Android.

Open: Sunday to Thursday 7 am – 9 pm; Saturday 8 am – 11 am/5 pm – 8 pm; Friday closed

Options to receive mail/parcels locally and globally

•PO Box Individual • PO Box Business

•Home delivery • TAMM • Connected

Options to send mail/parcels locally and globally

•Retail stores • Street post boxes

•Standard, Express, Priority, Premium services

PO Box subscription: Subscribe online or at any post office. Required documents include the application form, a copy of your RP and a refundable deposit of QAR100. Companies need to provide a copy of their commercial registration licence, a copy of the authorised signatory and a refundable deposit of QAR100. Personal electronic boxes at the General Post Office cost QAR500 per year including one key. Company electronic boxes start at QAR1,500 per year including one key. At other branches, personal standard boxes cost QAR200 per year, plus QAR60 for three keys. Company standard boxes cost QAR500 per year plus QAR60 for three keys.

Special PO Box Numbers: Exclusive and unique PO Box numbers with prices that range from QAR1,500 to QAR10,000. Apply at the General Post Office or other branches with a copy of your RP for registration. PO Box service subscription fees apply.

CONNECTED

by Qatar Post: Qatar Post's e-commerce service is an international shipping service that offers hassle-free shopping, and delivers the items at competitive rates to a chosen delivery location. As many US, UK and Asian online stores do not offer international shipping options, CONNECTED provides shoppers with an international shipping address. Shoppers can sign up and buy goods online using the overseas address as a shipping location. Parcels will be forwarded on to them in Qatar – delivered directly to their homes.

Parcels are delivered within five to eight working days, and has an online tracking system. Parcels can be up to 1.5 m in length and the maximum length plus girth cannot be more than 3 m. Delivery charges will be based on the weight of the package. The items are stored in a warehouse for up to 21 days, allowing shoppers to bundle together a number of parcels to minimise shipping costs. connected.qa

Delivery of important documents and medications: In partnership with the Ministry of Interior, the Ministry of Public Health and Hamad Medical Corporation (HMC), when using Metrash and other government platforms, important documents such as RPs, driving licence, vehicle registration (istimara), and birth certificates can be delivered by Qatar Post to a chosen delivery location for QAR20.

Note: Beware of fraudulent calls SMS or phishing emails from Qatar Post or other courier services asking for your RP number or personal banking information.

Courier Services

Aramex/Shop & Ship

4420 0100

DHL Express 4458 7888 FedEx 4484 1111 Qatar Post 4446 4000

TNT Express 4001 1436

UPS Express 4011 9600

Public

Wireless Internet

Most, if not all, public spaces such as parks, malls and hotels as well as some restaurants, cafés and coffee shops offer free Wi-Fi or internet connectivity. However, passwords may be required to access the Wi-Fi.

Hotspot Broadband Wi-Fi Services: Ooredoo and Vodafone offer high-speed internet access at selected locations within Qatar, connecting Wi-Fi enabled devices such as laptops, tablets and smartphones. Hotspots include many cafés, coffee shops, libraries, the airport and other public places.

Leaving Qatar

Leaving Qatar permanently requires cancelling your RP, clearing all financial debts (loans, credit cards), and cancelling utilities/contracts.

RP cancellation: Your sponsor or employer is required to cancel your RP/work visa. If you are a sponsor, you are required to cancel your own RP. After your RP is cancelled, you have 30 days to leave, change sponsorship or secure a new visa before daily fines (QAR200) begin to accumulate. If you have any family members under your sponsorship, their RPs will also be cancelled. You can check your visa status on Metrash or the Ministry of Interior (MOI) portal portal.moi.gov.qa

Traffic violations: Pay any outstanding traffic violations. Individuals with unpaid fines may not be permitted to leave the country through any border (land, air, or sea) until these are settled. Payments can be made via Metrash, the MOI portal, or at traffic departments and unified service centres.

Employment

In most cases, people leave Qatar due to employment changes. If there is a change in circumstances, be sure to notify your employer as early as possible, typically at least two months in advance, to allow time for final settlement and gratuity arrangements. Your employer is also responsible for cancelling your work visa.

Notice Period

You are legally required to provide notice before leaving. If you have worked for two years or less, you must provide one month's notice. If you have worked for more than two years, you must provide two months' notice.

Submit notice: Your employer must submit your notice through the Ministry of Labour’s (MOL) official website, mol.gov.qa

Leaving early: If you leave before your notice period ends without mutual agreement, you may be required to pay compensation to your employer (up to a maximum of two months' basic wages).

Failing to follow the proper notice procedure may result in you being unable to return to work in Qatar for one year.

End of service (EOS)

In Qatar, employees who have completed at least one year of continuous service are entitled to an End of Service (EOS) or end of service benefits (EOSB) gratuity upon resignation or termination.

Eligibility: Minimum one year of continuous service.

Calculation: Three weeks' basic salary for each completed year.

Base salary: The calculation is based solely on the last drawn basic salary (excluding allowances).

Partial years: Gratuity is calculated proportionally for any part of a year worked.

Deductions: Employers can deduct any loans or outstanding amounts owed by the employee.

Maximum: There is no maximum – you get EOS for each year worked.

Receiving EOS: In accordance with the wage protection system, your EOS should always be sent to your bank account.

Note: Ensure you receive your final salary and any EOS as per your contract. Consult your HR department or engage legal representation regarding your EOS.

Important notes

Exit permit: Generally, exit permits are no longer required for most workers, but some sectors (eg, domestic workers, or those with outstanding legal cases) may still need one. However, employers can still designate up to 5% of their workforce (essential personnel) as requiring a permit. Check if you need an exit permit to leave the country or not.

Police clearance: If you need to secure a police clearance certificate, apply for a Certificate of Good Conduct (PCC) from the Criminal Evidences and Information Department (CEID) on Salwa Road or through Metrash. It is highly recommended to arrange a PCC before leaving, as it is difficult to obtain once you are abroad.

Banking

Leaving Qatar permanently requires clearing all financial debts, settling all bank debts and credit cards. Banks often freeze accounts for over 48 hours upon receiving the final salary or end of service benefits, so plan accordingly.

Banks may take up to 45 days to finalise credit card closures and provide a clearance letter, which is often required for residency cancellation.

Banks typically use your final salary settlement and end-of-service gratuity to pay off debts, and you must obtain a clearance letter from the bank to lift any potential travel restrictions.

Inform the bank: Notify your bank immediately upon submitting your resignation. Banks in Qatar usually freeze accounts for departing expats, so you should proactively manage the closure process.

Final settlement and gratuity: Your employer will likely send your final settlement to your bank. If there is a loan, the bank will seize the outstanding amount. If the debt exceeds your final settlement, you must pay the difference.

Obtain a Liability Letter: Before finalising your exit, request a Liability Letter from your bank to confirm if you are debt-free or to know the exact amount owed.

Clearance letter: After paying off any loan, ensure you get a written clearance (NOC) from the bank stating that you have no further financial liabilities. This is crucial for leaving without legal complications.

Education

If you or any of your family members, such as children, have received any form of education in Qatar, provide formal notice in accordance with the institution’s leaving policies. Arrange for the necessary transfer letters, certificates, and academic reports, and ensure all documents are properly attested. Be sure to collect any deposits that were paid.

Healthcare and Health Reports

Health cards do not need to be returned or cancelled, as they will automatically expire if not renewed. If you require any medical reports, contact the hospital where you received treatment.

Hamad Medical Corporation (HMC) facilities: You can request the release of medical information relating to treatment at one of HMC's facilities. You can request this for yourself or on behalf of a family member or other person, subject to authorisation. The request can be made online at hamad.qa. Some reports and test results can be accessed on the HMC's Lbaih app.

Primary Health Care Corporation (PHCC): MyHealth is a web-based portal to your Electronic Medical Record, which gives secure access to your healthcare information at both PHCC centres and HMC hospitals. This can be done anytime and anywhere in the world through a computer, tablet or smartphone connected to the internet.

For more information about the service or how to use it, call Nesma’ak on 16060 or Hayyak on 107

Housing and Moving Logistics

Provide formal notice to your landlord, in accordance with the conditions of your lease, to arrange the return of your deposit and settle any outstanding matters. Be sure to cancel subscriptions with service providers, including internet and telephone companies such as Ooredoo and Vodafone, as well as utility services like Kahramaa.

You cannot leave Qatar with an outstanding mortgage. This requires careful planning to avoid legal issues, as unpaid debts can lead to travel bans and legal action.

Moving logistics Shipments: Plan for shipping to take over six weeks, depending on where you are relocating to.

Furniture: Sell your furniture on Facebook Marketplace or through Facebook groups such as Buy It, Sell It, Swap It, or via Mzad Qatar, mzadqatar.com. For the disposal of bulk waste and old furniture, contact the Ministry of Municipality (Baladiya) at 184, or request the free service online through hukoomi.gov.qa or the Oun app.

Vehicles: Any car registered under your RP must be sold or transferred before your residency can be cancelled. Sell any car under your RP well in advance or give power of attorney to someone to sell it for you after you leave.

Pets

Make sure that if you are travelling with a pet, you have completed all the necessary paperwork in advance. You must obtain export approval from the Animal Resources Department at the Ministry of Environment and ensure your airline supports pet transport. See Pets and Animal Welfare in this section for more information for exporting pets.

If you are unable to take your pet with you, or within the required timeframe, contact local veterinary centres or shelters for assistance in caring for your pet or arranging temporary placement. m

Pets and Animal Welfare

Many residents in Qatar keep domesticated animals or pets, such as birds, rabbits, cats, and dogs. Some, particularly among the local population, have also kept wild or dangerous animals, including lions, tigers, cheetahs, and gorillas.

Pet etiquette: As Qatar is a Muslim country, dogs are not allowed in most public places. They are considered najis or ritually unclean. Call ahead and check if your furry friend will be welcomed before visiting a venue.

•Keep your dogs on a leash.

•Keep your dogs away from other people who may not wish to be close to or touched by your dog.

•Clean up after your dogs. Carry waste bags with you. In some places, dog waste bags are available, such as at Al Bidda Park.

Follow these guidelines to avoid the risk of being removed or banned from pet-friendly venues.

Pet-friendly Destinations

Beaches Beaches in Qatar are beautiful, soft, sandy land and crystal clear waters. It's an enjoyable experience for all, including pets.

All public beaches in Qatar (those without entry fees or fences and open to everyone) allow pets, including dogs. These include Al Maroona, Al Khor, Dukhan, Sealine (Mesaieed), Zekreet, and more. In addition, there are designated dog-friendly spots like Al Wakra Dog Beach and West Bay Beach.

Hotels Several hotels and serviced apartments in Qatar are pet-friendly, allowing guests to stay with their pets; however, terms and conditions apply. Some may require a deposit and charge additional fees for deep cleaning.

Abesq Doha Hotel & Residences • Aleph Doha Residences, Curio Collection by Hilton • Four Seasons Hotel Doha • Mondrian Doha • Radisson Blu Hotel, Doha • The Westin Doha Hotel & Spa

•W Doha Hotel & Residences

Parks and Recreation Areas 5/6 Park

•Al Bidda Park • Doha Sports Park • Oxygen Park

• Majra Alsail Park

Note: You may see people with dogs at Doha Corniche, Hotel Park and Muglina Unit Park. However, there are signs at these parks prohibiting pets. Security will escort you and your pet out of the park. Pets are not allowed in mosques, malls, schools, stadiums, children's play zones, work places, and indoor restaurants and cafés.

Pet Services

Animal Shelters and Volunteer-seeking Animal Groups BarkinQ • Cat Lovers Qatar • Paws Rescue Qatar • Qatar Animal Welfare Society (QAWS)

•TNR Qatar

See Groups Seeking Volunteers in Leisure Activities in the Events and Activities section. For Veterinary (Vet) Clinics, see the following pages.

The Department of Animal Resources at the Ministry of Municipality is in charge of animal control and veterinary supervision of animal diseases. The department issues import permits, and oversees the exportation, transfer and transit of pets across borders. There are strict controls on the movements of endangered species. The Department for Animal Resources operates a large veterinary clinic in Al Rayyan D2. Call 4426 1656, or apply online to request an appointment via the Ministry of Municipality: 184, hukoomi.gov.qa

Register your pet There are free vaccination and trap/neuter/return services for cats and dogs. All animals should be microchipped – the department offers this service, as do all the veterinary clinics in Qatar. For more information and to register your pet, visit petsafeqatar.com

Cremation Must be arranged through a veterinary clinic or centre. However, the cremation takes place at Hamad Medical Corporation (HMC). You may ask for individual cremation; it can cost anywhere between QAR1,000 to QAR1,500, depending on the weight of the deceased animal.

Importing and Exporting a Pet

Importing a Pet

Pets may be imported as cargo or excess baggage. If you ship your pet as cargo, it will go to a special facility for pets where it will be cared for until it clears customs. However you choose to import your pet, you will need a permit from the Department of Animal Resources. You can get this up to two weeks before the date of travel and it is valid for one month.

Qatar Animal Welfare Society (QAWS)

To get an import permit, your pet must:

• Be more than four months old.

• Have a certificate issued from an accredited laboratory not less than three months and not more than 12 months prior to the date of entry that shows the serum neutralisation test against rabies of more than 0.5 IU/ml.

• Have a health certificate issued by a competent authority from the country of import.

• Have a vaccination document or passport which must include the microchip number, date of birth and required vaccinations and treatments.

As you cannot obtain an import permit from outside the country, it is recommended that you use one of Qatar’s pet relocation specialists to handle the importation.

The above requirements are current but may be subject to change at any time.

Short-nosed cats and dogs (eg Persians and pugs) are embargoed on many airlines, including Qatar Airways. Your pet's travel kennel must comply with the IATA regulations, iata.org. Some dog breeds are banned in Qatar – check with a pet relocator specialist or visit portal.moi.gov.qa

Exporting a Pet

All pets must be vaccinated against rabies and must be microchipped. You will then need to arrange rabies serology tests to obtain the necessary certification.

You are strongly advised to check all health requirements and regulations with relevant government authorities and the relevant country well ahead of time, up to six months. Contact your local vet, animal support organisation and pet relocator specialist in Qatar and refer to the relevant countries' government website.

Airlines require a health certificate, obtainable from the Animal Resources Department. You will need to take your pet for an examination and show current vaccination records. The export document is valid for seven days. Present it at the QNT Office

in the Cargo Section at Hamad International Airport (HIA) at least five days before you wish your pet to travel and book a flight there. You will need to pay the full fare plus handling charges at this stage. Your pet needs a travel kennel that complies with the airline’s regulations.

As regulations and requirements relating to the import and export of pets are subject to change, it is recommended that you contact Privilege Pet Travel & Services privilegepettravel.com or any other pet relocation service or specialist.

Qatar Airways Cargo Live Animal Centre

Qatar Airways Cargo launched the Live Animal Centre in 2024, the largest animal facility in the world, spanning 5,260 sq m and located near HIA and Qatar Airways Aircraft Maintenance Hangar.

The facility features 24/7 veterinary care and advanced amenities tailored to different animal needs. It consists of:

• Fully temperature-controlled facility

• Trained veterinary staff.

• 180 kennels distributed in 11 rooms for cats and dogs – 140 dog kennels and 40 cat kennels.

• Separate rooms for birds, fish, reptiles and animals loaded on unit load devices (ULD).

• Airside interface with five truck docks and six dolly docks for horses and livestock.

• Three landside tr uck interfaces for horses, livestock and other animals.

• F ive ULD rooms for pallets, including one room dedicated to pallet build and break activities.

• Induction of up to 47 ULD simultaneously.

• 24 horse stables within four separate zones with separate airflows for proper segregation.

• Capacity to accommodate full freighters of sheep or cattle at the centre with adequate HVAC system to manage air quality for proper handling.

• Modern attendant lounge for specialists accompanying animals, providing a comfortable living space within the animal centre.

It also has speciality areas catering to a range of animals, including day-old chicks, birds, fish, reptiles, and exotic species.

Qatar Airways Cargo holds a CEIV Live Animals certification highlighting its compliance with the IATA Live Animals Regulations alongside the Transportation of Wildlife and Animal Welfare (TWAW) Group Policy.

For more information, visit qrcargo.com/s/live-animal-centre and qrcargo.com/s/products/live-cargo

Laws Regulating Endangered Animals

Law No 5 of 2006 on the Regulation of Trade in Endangered Wildlife Fauna and Flora and their Products Comprises 21 articles regulating the trade in endangered species and their derivatives and prohibiting several activities that violate its provisions. These include trading in listed species without proper registration, importing or exporting listed species without the required licences, and providing false information to obtain licences or certificates. In addition, altering or removing identification marks, or transporting listed species without proper documentation, are also violations. The law is designed to protect Qatar’s biodiversity and uphold international agreements on wildlife conservation.

Under the law, all individuals and entities must adhere to legal procedures and obtain the necessary permits when transporting or importing wildlife, particularly species considered endangered or protected. It outlines penalties for illegal trade, including imprisonment and fines, for those who violate its provisions. The law also covers various aspects of the trade, such as registration, permits, and inspections.

Law No 10 of 2019 Regulating the Ownership of Dangerous Animals and Creatures Comprises 17 articles regulating the ownership, import, export, and trade of dangerous animals and creatures under the Wildlife Development Department at the Ministry of Environment and Climate Change (MECC). The law aims to protect wildlife, preserve natural habitats, and control the trade in endangered species and their products. Under the law, these activities are strictly prohibited without a licence from the MECC. All dangerous animals, their owners, births, deaths, sales, and losses must be recorded in a register maintained by the MECC. A list of 48 dangerous species – including lions, tigers, specific dog breeds such as Rottweilers and Dobermans, and primates like baboons – is available on the MECC website, mecc.gov.qa

Possessing such animals without a licence is a violation of the law and can lead to imprisonment for up to three years, a fine of up to QAR100,000, or both. If the violation results in death or permanent disability, the penalty increases to up to 25 years in prison.

It is also illegal to take, walk, or hike with dangerous animals in public spaces. Owners and custodians must follow ministerial guidelines to prevent animals from escaping. Public zoos are exempt from licensing.

In addition, the Wildlife Development Department provides various online permit services to protect wildlife under the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES), a multilateral treaty to protect endangered plants and animals from the threats of international trade. Qatar signed the CITES treaty in 2001.

The services cover both CITES-listed and nonCITES-listed wildlife, including the issuance, renewal, and amendment of import, export, and re-export permits.

A unit has also been allocated at all border checkpoints in Qatar to monitor the import, export or transit of endangered species, especially falcons.

For more information on laws regulating animal welfare in Qatar, visit mecc.gov.qa or almeezan.qa

L'Arche Vet Clinic Al Wakra larchevet.com

Are you planning on travelling with your pets? Make life easier by preparing in advance!

A pet relocation specialist can assist with all the necessary paperwork required, and the veterinary centres can provide tips on how best to travel with animals, including making sure that essential vaccinations are up to date and are microchipped.

See Pets and Animal Welfare in this section for how to import and export your furry or feathered friends.

Or maybe you can be a flight buddy?

The incredible animal shelters here are always looking for help with relocating rescues. If you are flying from Qatar to North America or Europe, take the opportunity to be a flight buddy – you will be bringing joy to both the animal and its potential new family.

All you need to do is meet the pet and a volunteer from the rescue centre at the airport. The paperwork is prepared in advance, the flight is paid for by the shelter, and your flight buddy will fly with you on your baggage ticket. So there is absolutely no cost or effort required from you!

See Groups Seeking Volunteers in Leisure Activities in the Events and Activities section to contact one of the rescue centres and find out how you can help.

Pay attention to wheelchair access at entrances and parking areas in malls, shopping centres, hotels, parks, and other public places. Many also provide services such as wheelchairs or mobility assistance to help people with disabilities move around more easily.

Request a parking permit for people with disabilities through the Metrash app or the Hukoomi portal.

Accessible Qatar

In Qatar, there are many sectors that cater to people with special needs, especially in education and healthcare. The FIFA World Cup Qatar 2022™ played a transformative role in ensuring tournament facilities as well as the wider public infrastructure met the requirements of people with disabilities.

In July 2025, the Ministry of Social Development and Family (MSDF), the Ministry of Commerce and Industry (MoCI), and Qatar Tourism (QT) launched the first edition of Purple Saturday, an annual initiative held on the last Saturday of July. The initiative encourages businesses to actively support and empower people with disabilities by registering through the MoCI’s Single Window portal and partnering with the government to promote inclusion and accessibility across the commercial sector. For more information, visit visitqatar.com

In October 2025, The Amir, HH Sheikh Tamim bin Hamad Al Thani issued Law No 22 of 2025 on Persons with Disabilities, reinforcing the rights of persons with disabilities in Qatar. The law strengthens civil and political rights and prohibiting abuse, exploitation and unnecessary restrictions on personal freedom. The law imposes strict penalties for violations, including imprisonment of up to six months and fines ranging from QAR100,000 to QAR500,000, and holds officials accountable for failing to enforce its provisions. It also mandates a national database and identification cards to improve access to services, reinforcing Qatar’s commitment to inclusion, dignity and social justice.

Educational and Learning Centres

It is Qatar’s national policy that every child should be provided with education to help them reach their full potential, and through the Ministry of Education and Higher Education (MOEHE), the State of Qatar is committed to inclusive integration in education where possible.

The MOEHE provides suitable, supportive and safe environments for students with special needs, supported by specialised staff, as well as assistive devices and technologies. Students with special needs are enrolled in general education schools based on the type of services provided and severity of the case, including public schools with support services, inclusive schools, and specialised schools. For more information, visit edu.gov.qa/en/Content/SpecialNeedsEducation

Although many special needs centres and support services are for Qataris only, many others are open to non-Qatari residents.

Al Hidaya Special Needs Schools Multiple locations Public schools established by the MOEHE for students with special needs such as intellectual disabilities and/or autism, offering integration services that are provided through a multidisciplinary team. Catering to students from KG–12, schools are equipped with resource rooms, programmes, services and specialists that serve students and enhance their academic and independence capabilities, according to each

students’ individual goal plan. There are at least six Al Hidaya Special Needs Schools including kindergartens and primary schools, as well as secondary schools segregated by gender. edu.gov.qa

Al Jiwan Kindergarten for Early Intervention C3 Qatar’s first government-run kindergarten dedicated to children aged three to six with special needs and early learning challenges, including intellectual, hearing, or motor disabilities, as well as developmental delays. State-funded, and overseen by the MOEHE, it is free for Qatari citizens. While intended for Qatari nationals, non-Qataris may also apply, subject to specific terms and conditions. Instruction is primarily in Arabic. edu.gov.qa

Al Noor Institute for the Visually Impaired (Al Noor Institute for the Blind) A4 One of the educational centres for rehabilitating the blind. It caters for visually impaired people over the age of three. Younger children receive care visits in their home. See their Facebook page. 4422 2777

Al Tamakon Comprehensive School E3 Adopts the Qatar National Curriculum and provides quality education to students with special needs who have learning difficulties, autism and other developmental delays. They provide supportive health services (speech therapy, occupational therapy, physical therapy, sensory integration). 4466 0466, tamakon.org

Al Waha Center

for People with Special Needs

Umm Slal Provides a wide range of therapeutic and educational services, including physical therapy, occupational training, speech therapy and special education, as well as psychological and social support programmes. 5022 2066, alwahaqa.com

Audio Education Complex Multiple locations

Public schools established by the MOEHE to cater to students with hearing disabilities, to provide them with appropriate educational services and help them acquire skills and knowledge that serve them academically. The Complex comprises the Audio Education School for Girls and the Audio Education School for Boys. edu.gov.qa

Awsaj Academy C2 A member of Qatar Foundation (QF) that tutors grades KG–12 students with learning challenges in classes of 10 students and one teacher. Teaching is in English, and the curriculum includes maths, English, science, Arabic, Islamic studies, Qatari history, art, IT, and physical education. It also has an outreach centre that provides evaluation and professional development services to the community. 4454 2111/15, awsaj.qa

Child Development Center (CDC) B4 A pioneering multi-disciplinary therapy centre for children with special needs in Al Dafna. Established in 2013, the CDC provides a network of internationally qualified and licensed professionals who offer child-centred, trauma informed and evidence-based therapy services for children with autism, speech delays, and related developmental delays. Services include an intensive early intervention programme, Applied Behaviour Analysis (ABA) therapy, speech therapy, occupational therapy, parent coaching, feeding therapy, sensory integration, handwriting intervention, social skills groups, speech and language assessments, and occupational therapy assessments, as well as professional development training and workshops. 6692 0199 (WhatsApp), 4414 7283, cdcenterqatar.com

Doha International Center for Special Needs

E3 Teaches special needs children using early intervention through five levels. After they finish all levels, they can integrate into general schools. The centre teaches language and function skills through evaluation, diagnostic and learning plans for each child. 4469 2920, dic-specialneeds.net

Family Hope Center C3 For children, adolescents and adults with social, mental and physical challenges, providing the necessary resources to support both individuals with special needs and their families. 4435 0951, familyhope.qa

HOPE Qatar Centre for Special Needs D4

Provides Help, Opportunity, Participation, and Education (HOPE) for children and young people aged 3 – 25. Established in 2005, HOPE Qatar is approved by the MOEHE and offers individualised programmes meeting the academic as well as therapeutic needs of its students in a near school environment that enables achieving their full potential and holistic development. 800 HOPE (4673), hope-qatar.org

Inclusion and Special Needs Support Center (ISNSC) at Qatar University (QU) B3 Provides various services, including academic support and inclusion services, by providing students scribes to write down lecture notes and making the necessary exam arrangements for students with special needs. Furthermore, the centre offers assistive technology services that suit different disabilities through conducting assistive technology assessment and providing appropriate training based on the student’s needs. The centre also works on converting learning materials into accessible formats for students, and on improving the level of physical accessibility of all QU’s buildings and facilities as well as ensuring digital accessibility of the QU’s official website. 4403 3333, qu.edu.qa/students/success-anddevelopment/special-needs

Jumpstart Center for Special Needs C3 An educational centre that provides high-quality learning opportunities and multidisciplinary programmes for individuals with autism spectrum disorder and other developmental delays. The centre also provides support for families through individual parent training sessions and consultations. 7757 1007, jscenterqa.com

Mind Center for Individuals with Disabilities (MCID) E3 An educational centre for individuals with disabilities, licensed by the MOEHE. It serves as an education, behavioural health, and therapy centre offering a range of programmes and services, including Early Start, Daily Learning

Awsaj Academy

Support, Tatweer, and Tawasul. The centre also provides support services such as integration, school support, therapeutic shadow, social skills training, and college and career readiness. 5572 5151 (WhatsApp), 4466 4273, mcsn.mindinstitutes.com

Noor Center for Special Needs D4 Provides Montessori and academic training, sensory training, speech therapy and more. See their Facebook page for more details. 5562 8000

Omega Centre for Special Needs Education E3

Offers diagnostic, therapeutic and education services and aims to assist families whose children have psychiatric, physical, educational and social challenges. 4451 3210, omegaqatar.org

Ontario Center for Special Needs (OCSE) E3

Established in 2015 by Mariam Al Rashidi, a mother of a child with autism, the centre offers programmes in Early Intervention (school preparation for children aged 2 – 5), Growth and Development Services (aged 6 – 18), Vocational Training and Work Services (aged 14 – 21), Speech, Occupational and Behaviour Training (Individual Sessions), and Bridge Program (Inclusion and Integration). 3348 3888, ontario-center.com

Qatar Autism Center and Special Needs (QACSN) E4 Established in 2010 under the supervision of the MOEHE, the centre consists of two spacious villas based upon modern international standards for rehabilitation, taking into consideration the appropriate classroom environment for the handicapped, in compliance with the safety and security standards of students. 4464 3711, 5565 6805, qacsn.com

Registering for schools

Qatari Center of Social Cultural for the Deaf (QCSCD) D3 The national organisation representing deaf people in Qatar, and a member of the World Federation of the Deaf. It is the first centre of its kind in Qatar specialised in caring for people with audio disability in the fields of education, awareness, entertainment. Their programmes and interests cover all the groups of people with audio disability (male/ female) regardless of their nationality and age. 4469 7700, qdeafctr.com

Qatar Foundation (QF) C2 Hosts an Ability Friendly Program in Education City that supports people of all abilities to engage in sporting and development activities. The programme includes sports activities, disability awareness workshops, and events tailored to participants' needs. QF also provides a 'Qatar for All' accessibility guide on its website. 4454 0000, qf.org.qa

Qatar National Library (QNL) C2 The Children's Library caters to children of all abilities: a collection of physical Arabic audio books that are suitable for children with impaired vision; vast accessible online resources such as Bookshare, ABC, Overdrive and Libby; a collection of autism books; an Assistive Technology Center offering training programmes and demonstrations of assistive technology for individuals with autism and special needs, and organisations working with them; and a Sensory Room for children with learning difficulties, development disabilities and sensory impairments that combines a range of stimuli, including sensory devices and toys to create stunning visual effects that engage children. QNL also hosts sensory storytelling sessions. 4454 0100, qnl.qa

The registration of new students with Additional Educational Support Needs (AESN) in kindergartens (KGs) is only for Qataris, while registration in the first grade is allowed for both Qatari as well as expatriate students with special needs. According to the MOEHE, students who suffer from speech and language problems such as hearing, hyperactivity disorder and physical disabilities not associated with mental disabilities can register directly through independent/public schools. Hearing impaired students of all levels of ability can register at the Audio Education Complex. Children who suffer from conditions like cerebral palsy, intellectual disabilities, autism and others can apply through the Roua Centre for Assessment, Counseling and Support under the Special Education Office to determine the right school for the student. Meanwhile, the MOEHE has issued a circular to public schools, asking them to admit children of employees working in the private sector in areas which do not have private schools like Al Shamal, Dukhan, Rawdat Rashed, Al Karaana, Al Sheehaniya, Al Ghuwariyah, Al Zubara, Al Kharsaah, Al Kaaban, Al Ghashamia and Al Jamiliyah. According to the circular, all admission and registration requirements should be met and the parents should provide documents proving their residence in the area. Students cannot be transferred to public schools in areas which have private schools.

Qatar Social and Cultural Center for the Blind (QSCCB) C3 Provides special training programmes for the blind, including courses in Computer, English Language, Braille, Reinforcement Lessons (private tutoring), handcrafts, sports, etc; printing in Braille; social interaction and integration; and blind-friendly facilities (computer lab, equipped sports hall, library, swimming pool, etc). QSCCB is an official member of the World Blind Union, Asian Blind Union, Arab Union for the Blind, The Rehabilitation International – Arab Region, and Gulf Disability Society. 4487 7511/22/44, blind.gov.qa

Renad Academy C2 A member of QF and a school for children aged 3 – 14 diagnosed with autism. The school provides education and therapeutic services to students as well as training and support to parents and the wider community. It provides all aspects of education for its students, using evidence-based practices that are researched to be effective, such as the structured TEACCH approach. This is delivered in one-to-one and small-group settings. 4454 1974, renad.qa

Shafallah-Integration for the Disabled A4 A non-profit private centre, established in 1999, to provide special education, therapeutic, and healthcare support services for Qatari children with disabilities from birth to adulthood. It includes an on-site Genetic Research Centre, cutting-edge therapies, and a first-class faculty and counsellors. 4495 6666, shafallah.org.qa

Step by Step Centre for Special Needs D3 Offers a caring and stimulating environment to enable children aged 3 – 16 with learning challenges to achieve their full academic and personal potential through specialised teaching in a school setting and individual therapy sessions. It also has a Summer School Programme. 4475 7625, 5592 7376, stepbystepqatar.com

The Learning Center (TLC) C2 A member of QF and provides support services to students across QF schools and the wider community through the DARB Center. Services include: speech and language therapy; educational psychology; occupational therapy; specific individualised behavioural interventions for students; language acquisition services; and professional development, training, and coaching of faculty and parents. TLC works with parents and teachers to share insights about their child’s developmental and learning needs. 4454 2106, 7400 2065, tlc@qf.org.qa, qf.org.qa/tlc

Trust Center Multiple locations Provides a range of integrated services in its three branches, such as medical services; physical, occupational, behavioural and group therapy; and the treatment of speech and language problems. The centre also provides developmental services as well as school and professional integration services. 6668 3566, trustcenter-qa.com

Warif Academy C4 The first government school of its kind in Qatar for students with multiple disabilities, including developmental, cognitive, physical, and health-related conditions that require specialised healthcare, therapeutic, and educational support. It provides high-quality educational opportunities to students aged 3 – 21, helping them develop academic and life skills, achieve their potential, and prepare for the labour market. 7038 1845, warifacademy.qa

Healthcare Centres (Therapy and Support)

Al Maha Pediatric Specialized Care Center

Al Wakra Hospital F5 Offers expert long-term and acute care for children with special needs. This unique centre is designed to create a home-like environment aimed at promoting a better quality of life for children with long-term care needs. It includes medical, diagnostic and therapy services (such as physiotherapy, occupational therapy, speech therapy, assistive technology, audiology services, seating and positioning, and feeding and swallowing as well as psychological support and intervention). The centre also provides aquatic therapy offered in a multi-level hydrotherapy pool, music and art therapy, virtual reality treatment, and other services. hamad.qa

Al Tawasul Specialized Center for ENT

E3 Specialised in Ear, Nose and Throat (ENT), Audiology and Speech Language Therapy. They provide life-changing treatment and support to patients from infancy to old age. See their Facebook page for more details. 4017 6399

Qatar's E-Accessibility Policy provides an inclusive and barrier-free digital environment. The policy establishes guidelines for government entities, businesses, and other organisations to make their websites, applications, and digital resources compliant with accessibility standards.

Hamad Medical Corporation (HMC) C3/D3

Provides services and outpatient programmes in Early Detection and Screening for Autism Spectrum Disorder (ASD), Early Intervention, and School Rehabilitation Services for children with disabilities, as well as Medical and Behaviour Consultation Clinics. The programme only accepts referrals from HMC's physicians to make best use of the programme and resources for the right group of children. 16060, hamad.qa

Institute of Rehabilitation Medicine (IRM) D3

Offers a range of medical equipment, prosthetics and orthotic patient aids, as well as a comprehensive selection of accessibility and lift equipment. IRM customises and fits related rehabilitation solutions, and offers expert consultancy in the design and configuration of solutions for each patient. 4499 5544, irmop.com

Primary Health Care Corporation (PHCC) Multiple locations PHCC's health centres offer the FastTracked Flow service to support patients with special needs. This optional service entails the use of special needs’ car parking slots available on the ground floor or Basement 1 by individuals with special needs who have a car parking sign from the Ministry of Interior; walk-in patients can approach the Hayyak team for a special needs Q-matic number; and clients with booked appointments may approach the Hayyak team for assistance. 107, phcc.gov.qa

The Qatar Institute for Speech and Hearing (QISH) C3 Devoted to speech/language, hearing and rehabilitation services. QISH aims to enhance the wellbeing of people living in Qatar. It is a platform that provides an understanding into various issues facing children and adults with special needs, hearing loss, speech difficulties, psychological disorders and physical disability. 4412 2742, 4487 3909, qish.info

The Qatar Society for Rehabilitation of Special Needs (QSRSN) D4 A civil society organisation dedicated to supporting people with disabilities, the QSRSN receives backing from the Ministry of Social Development and Family (MSDF) and various community institutions committed to empowering

individuals with disabilities. The centre focuses on providing prosthetic devices, organising workshops and social events, and supporting the social, psychological, academic, and health rehabilitation of people with special needs. QSRSN also offers training programmes for individuals with disabilities who are not eligible for admission to regular schools due to mental or developmental challenges. The centre serves people with moderate to severe intellectual disabilities, as well as those with multiple disabilities. 4404 1271, qsrn.org

Sidra Medicine C2 Offers services for children and young people with special needs within its various departments and clinics, including Child and Adolescent Mental Health Services, Developmental Pediatrics, Pediatric Wellness Clinic, Rehabilitation Medicine and more. Sidra Medicine's Child and Adolescent Mental Health division also provides comprehensive mental health support to the students of Assalam Schools for marginalised children in Qatar, including psychiatric and psychological assessments, medication management, and follow-up care for mental health issues, complemented by specialised psychological testing for IQ and standardised rating evaluations. 4003 3333, sidra.org

Leisure and Entertainment

All malls – and most shopping destinations – and play zones in Qatar are accessible for those who are physically disabled. Play zones and other entertainment centres offer discounts for people with special needs.

Al Legtaifiya Park B3 The first inclusive playground, with equipment like an inclusive trampoline, an accessible slide and a swing.

Al Shaqab C3 Offers an Equine Assisted Therapy Program for children with autism spectrum disorder (ASD) between the ages of 6 – 12. Therapeutic riding and stable management activities are combined in 45-minute sessions, available daily except Friday. 4454 1992, alshaqab.com

City Center Doha C4 Provides accessibility-friendly escalators, elevators, ramps, and parking as well as accessibility-friendly toilets. For baby strollers and wheelchair requests, visit the information desk. 4493 3355, citycenterdoha.com

Doha Festival City B2 Offers wheelchair accessibility, designated parking, curb ramps, accessible escalators, elevators with Braille buttons, and spacious restrooms with supportive features. It also provides kids' wristbands with caregiver details to assist children with special needs. 4035 4444, dohafestivalcity.com

Education City Golf Club C2 Offers golf courses that are accessible to wheelchair users. The PGA Golf Professionals are open to requests on a case-by-case basis. 7773 7973, ecgolf.com

Monoprix Multiple locations Provides a sensoryfriendly shopping experience in collaboration with Step by Step Centre for Special Needs. Qatar’s first ever 'Sensory-friendly hour' in Monoprix Al Waab 2022 is daily 8 am – 10 am. At Monoprix at Doha Festival City, it is Sunday to Thursday 1 pm – 3 pm, Friday and Saturday 8 am – 10 am. 4473 2400, monoprix.qa

Museum of Illusions The Gate Mall C4 Designed its premises to accommodate people with disabilities. In collaboration with Accessible Qatar, exhibit descriptions are displayed in Braille to ensure accessibility for visually impaired visitors. 4020 6273, museumofillusions.qa

Museum of Islamic Art (MIA) C4 Offers a wide variety of engaging events and programmes that are accessible to audiences of all ages. 4422 4444, mia.org.qa

National Museum of Qatar (NMoQ) D4 Provides a wide range of accessibility initiatives for visitors with disabilities. For those with visual impairments, it provides bespoke tours, assistive technology, audio guides, Braille text, and hands-on models; sign language tours in Arabic and English; a sensory room; and biweekly workshops, tours, and programmes for individuals with learning disabilities, incorporating multisensory and tactile experiences. Additionally, assistive technology such as electronic magnifiers, C Pen readers, and Eye-Pal Solo devices are available upon request. 4452 5555, nmoq.org.qa

Qatar Museums (QM) Multiple locations Ensures that all of their galleries, museums and cultural sites are fully accessible with dedicated parking spaces, accessible toilets, ramps, wheelchairs to borrow, lifts and sliding doors. 4422 4100, qm.org.qa/en/accessibility

Qatar Olympic Committee (QOC) B3 Actively supports people with special needs through various initiatives, focusing on inclusion in sports via events like the annual Paralympic Challenge Day, organising inclusive sports activities for different disabilities (motor, visual, mental), and integrating disability representation into its youth councils, all part of its broader goal to promote physical activity and build an inclusive society for all abilities in Qatar. 4494 4444, olympic.qa

Sensory Souk C4 Established in 2019 by mothers with children with special needs, this is an online store with an array of products to support

children's learning and development. 5512 3374 (WhatsApp), sensorysouk.com

Spark Sense and Play Doha Festival City B2 An indoor all-rounded centre with a playground, creative workshops and café where a child can play, learn, and create. 4488 7233, thesparkplay.com

West Bay Beach C4 Accessible to people with mobility challenges. It is the first beach in Doha to implement an accessibility ramp, allowing individuals using wheelchairs to easily access the waterfront. West Bay Beach also offers dedicated parking spaces and accessible restroom facilities.

Important

and

Useful Platforms

Accessible Qatar An initiative established by Sasol under the supervision of the MSDF, this is a smartphone application and website, where the disabled community is able to view the public and touristic locations and outlets in Qatar and see whether they are accessible and in what way. It combines expertly-audited data and user reviews and ratings, giving the disabled community the confidence they deserve to explore and enjoy Qatar without limits. accessibleqatar.com

Definitely Able Sasol’s signature corporate responsibility initiative in Qatar. Launched in 2012, the initiative focuses on the abilities of people living with disability and aims to highlight the positive contributions of, and create opportunities for, people living with disabilities. The initiative partners with local stakeholders while raising awareness to promote social acceptance and inclusion for people with special needs. definitelyable.com

Qatar Assistive Technology Centre (Mada) C4

Enables those with learning, visual, hearing, and physical disabilities (including dyslexia) to access information and communications technology without barriers offering assessments, advice and training. The MadaLab features the latest assistive technologies and accessible solutions related to improving digital access for persons with disabilities in the Arabic-speaking region and beyond. 4459 4050, mada.org.qa

Qatari athlete Ahmed Al Shahrani at the Museum of Islamic Arts (MIA)

Qatar Autism Society D3 Assists the Qatari community in rehabilitating and integrating people with autism spectrum disorder, and providing support to families and caregivers. 3364 9966 (English), 5553 9995 (Arabic), autism.org.qa

Qatar Manpower Solutions Co (Jusour) C4 Their Sahem programme for Employing People with Disabilities empowers people with disabilities in the private sector. The programme focuses on nurturing the candidates’ capabilities, amplifying their potential, and ensuring their independence. People with disabilities will be provided with parttime employment opportunities. The programme's services are free of charge for all applicants and company owners. 4401 1044, jusour.qa

Qatar National Bank (QNB) Multiple locations

Provides applications in Braille for blind and visually impaired customers at designated QNB branches. Completed with the technical supervision and support of the Arab Union for the Blind, people with visual impairments will be able to read the terms and conditions and requirements for their requests, and will receive CDs with this information. They will be able to open current and saving accounts, apply for personal and vehicle loans, issue cards and use power of attorney as well. 4440 7777, qnb.com

Qatar Paralympic Committee (QPC) B3

Participates in regional and international sporting events for people with special needs, providing essential support to athletes and teams. Its goalball team for the blind, along with other specialised sports teams, has achieved record-breaking results and earned recognition at various competitions. 4041 0410, qatarparalympic.org

Sokoon An accessible electronic application developed by Mada in cooperation with the MSDF and the Social and Sports Activities Contribution Fund to digitise the unified Arabic sign language dictionary to promote digital inclusion. It features 2,637 words, 485 sentences, 20 categories, and supports three languages. The app is available on iOS and Android. sokoon.msdf.gov.qa

Travel and Transportation

Doha Metro Has 37 stations that are all fully wheelchair accessible, providing barrier-free entry. Qatar Rail’s accessibility features include: level access boarding; dedicated seating for people with limited mobility; spaces for wheelchair users; family areas; tactile paving inside the stations for visually impaired people; and guide dog allowances. 105, qr.com.qa

Hamad International Airport (HIA) D5 Offers barrier-free access and dedicated facilities for passengers requiring special assistance. Airlines can arrange personal helpers for check-in, security, and baggage claim. Special assistance travellers board first and disembark last. Lounges include Shafallah Center Lounge, also known as Muzn Lounge, a multi-sensory room for children on the autism spectrum and those with special needs. Located between gates C7 and C9, the room is free of charge for children aged two to 12 years for a maximum of two hours and it is open 24 hours a day. HIA also offers passengers with nonvisible disabilities a Sunflower lanyard, available at information desks, which can discreetly signal to staff that they may require extra time, clearer communication, or specific assistance. Adapted washrooms and complimentary wheelchairs are also available throughout the terminal. 4010 6666, dohahamadairport.com

Ibticar A Qatar-based company that serves people with disabilities by providing accessible transportation to wheelchair users. 4005 4799, 3335 2245, ibticar.co

Mowasalat (Karwa) Provides a fleet of wheelchair accessible Karwa taxis to expand the travel options for passengers with disabilities and/or limited mobility. In addition, Mowasalat has a fleet of low-floor buses, ramped access for wheelchair users, one wheelchair space per bus, and improved accessibility at bus stops, which have been improved to aid the boarding process. The Karwa app is available on iOS and Android. 800 8294, 4458 8888, mowasalat.com

Qatar Airways Passengers with disabilities or medical conditions can request special services through 'Manage booking'. The airline provides services such as wheelchair assistance, stowage of assistive devices, escort services for the visually impaired, as well as special meal and seat selection. If you've been instructed to complete a Medical Information Form (MEDIF), please ensure that it is submitted at least 48 hours before your departure. 4144 5555, qatarairways.com m

•Cardiology

•Internal Medicine

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•ENT

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•Dermatology

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•Oral & Maxillofacial Surgery

•Orthodontics

•Pediatrics

•Ophthalmology

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We accept all major insurances

Map of Primary Health Care Centres (PHCC)

Map of Hamad Bin Khalifa Medical City

•Support Groups 288 Useful Numbers Healthcare in Qatar

•Primary Health Care Centres • HMC Hospitals and Services

•Ministry of Public Health • Private Medical Centres

• 24‑hour Phar macies • Dental and Optical Centres

•How the Healthcare System Works • Health System FAQs

•The Ministry of Public of Health

•Hamad Medical Corporation: HMC Hospitals; Additional Services; Emergency and Urgent Services; Meeting International Standards of Care; Working Towards a Healthy Qatar

•Primary Health Care Corporation and Sidra Medicine

Al Jumailiya

Al Sheehaniya

Al Rayyan

Al Wajbah

Muaither 6 Al Karaana

Abu Nakhla 8 Abu Baker Al Siddiq

Al Waab

Mesaimeer

Umm Al Seneem

Al Ruwais

Al Kaaban 14 Leghwairiya 15 Gharrafat Al Rayyan 16 Umm Slal

Al Daayen

Leabaib

Al Khor

Qatar University

Madinat Khalifa

West Bay

Al Sadd

Rawdat Al Khail

Umm Ghuwailina

Airport

Al Wakra

Al Thumama

Omar Bin Khattab

Al Mashaf

South Wakra

Notes

PHCC= Primary Health Care Centers

Some Health Centre names differ from the official names published by CGIS (Ministry of Municipality and used, for example, on road traffic signs) and which are used in Marhaba, especially on the various maps.

Lusail

HMC Human Resources HITC Hamad Int’l Training Center

HSO Humanitarian Services Office

Itqan Itqan Clinical Simulation and Innovation Center

MCRC Medical Care and Research Center

MoPH Ministry of Public Health

NCCCR National Center for Cancer Care and Rehabilitation QNBDC Qatar National Blood Donation Center

Rehabilitation Institute

Retaj Residence Al Sadd

Surgical Speciality Center

Women’s Wellness and Research Center

Al Corniche
Dafna
Helicopter Landing Pad

Cancer Screening in Qatar

Cancer screening is available in Qatar all year round – and it is completely free!

Awareness campaigns are run throughout the year, with the most prominent being bowel cancer in March, prostate in September, breast in October, and Movember in November, for both prostate and testicular cancers.

Under Qatar's National Cancer Program (NCP), the Ministry of Public Health (MoPH), Primary Health Care Corporation (PHCC), Hamad Medical Corporation (HMC) and Qatar Cancer Society (QCS) work together to educate people about the risk factors, warning signs and importance of screenings to limit local mortality rates from the disease.

The NCP aims to provide world-class cancer care through prevention, early detection, and rapid treatment. Under the Qatar Cancer Plan 2023–2026, the programme targets an 80% specialist referral rate within two working days for any suspected cases. Screening is essential to detect cancer before it has a chance to progress. One such initiative is the Breast and Bowel Screening Program (Screen for Life), launched in 2016 and offered to all eligible individuals.

Under Screen for Life, the PHCC provides state-of-the-art screening facilities, with a team of physicians utilising advanced technical equipment to help reduce the risk of cancer through early detection. Dedicated breast and bowel screening is available at Al Wakra, Leabib, Muaither and Rawdat Al Khail health centres, in addition to a Mobile Screening Unit for breast cancer and Al Sadd health centre for bowel screening.

Checking for breast cancer

Breast cancer is the most common type in Qatar, accounting for 31% of all cancer cases in women, according to the National Cancer Registry.

The MoPH recommends breast cancer screening every three years for women aged 45 and older, regardless of whether there are any symptoms or not. However, individuals of any age can contact the PHCC screening hotline if they are considered at risk due to family history, a prior malignant or pre-malignant occurrence of breast disease, or a genetic predisposition. HMC states that a small number of cases, around 5–10%, are linked to a strong family history of cancer, possibly as the result of identifiable gene mutations.

Upon arrival at the health centre the medical staff will assess your health status, then you will be taken through for examination. Screening is performed with a simple, non-invasive exam called a mammogram, which provides a low-dose X-ray picture of the breast. The mammogram takes place in a private examination room, with only minimal discomfort in most cases.

The breast cancer screening team will inform you of the result as soon as it is available, via an SMS. For normal results, you will be advised to repeat screening after three years.

In the event of an abnormal mammography reading, you will be referred to HMC for further assessment. You may then be referred to its National Center for Cancer Care and Research (NCCCR) for an ultrasound and possibly a biopsy at the specialised Breast Care Clinic. The NCCCR is a tertiary hospital offering comprehensive cancer care. The Breast Care Clinic provides diagnoses and treatment in one convenient location. The specialised services includie ultrasound, core biopsies, clinical breast exams and tomosynthesis, an advanced type of mammogram that can offer better cancer detection resulting in the need for fewer biopsies.

As well as its Breast Care Services, the NCCCR also operates a specialised Hereditary and HighRisk Screening Clinic for genetic counselling and early testing for individuals with significant family histories of cancer.

Should surgical intervention be required, HMC has a breast reconstruction service that manages around 30 complex cases each year. It includes some of the most advanced microsurgical techniques practiced worldwide, placing HMC among the leading medical institutions offering state-of-the-art breast reconstruction services. The service is a vital part of the cancer care journey, rather than just a cosmetic procedure, helping to restore physical balance, support psychological wellbeing, and improve the quality of life for patients.

In May 2026, HMC marked a significant milestone in cancer care, with 500 patients advancing their recovery under the Cancer Survivorship Program since its launch two years ago. The programme is designed to support breast cancer survivors, providing structured medical and psychosocial follow-up, ensuring patients receive appropriate care from accessible services closer to home.

The service is at Al Sadd, Al Meshaf, Al Khor and Al Waab PHCC health centres, offering multidisciplinary care led by oncologists, primary care physicians, and nursing teams, supported by a dedicated patient pathway coordinator to ensure continuity of care with specialists at the NCCCR. There are plans to expand the programme in the future to include additional cancer types.

Male breast cancer is rare – fewer than 1% of all cases in Qatar – but it does occur. The PHCC does not offer routine breast cancer screening for men, so self-examination is crucial. Men who find any unusual changes in the chest area should consult a physician at their PHCC health centre for assessment. As the disease is uncommon in men, they are often diagnosed at a later stage, making symptom awareness critical.

Getting yourself checked

Checking for bowel cancer

Bowel cancer is the second most diagnosed cancer in Qatar, and has been determined by the World Health Organization as among the leading causes of death worldwide.

The MoPH recommends undergoing bowel cancer screening every two years. It is available for men and women aged between 50 and 74 and for asymptomatic individuals to detect issues early. If you do have any symptoms (eg changes in bowel habits or blood in stools), call 107 to book an appointment for diagnostic testing.

The survival rate for bowel cancer is about 90% – if caught early. With regular screening, suspicious polyps can be removed before they have a chance to become cancerous; a polyp takes up to 10 years to develop into bowel cancer. Regular screening can help find bowel cancer early, when it is highly curable.

Testing is via a faecal immunochemical test (FIT) kit. It tests for hidden blood in the stool, which can be an early sign of cancer. If the results are positive (a FIT positive result), the cancer screening call centre will call to schedule a followup appointment for further evaluation, which may include a colonoscopy or gastrointestinal clinic assessment. For normal results, you will be advised to repeat screening after two years.

For abnormal results, you will receive a call from the screening call centre to book a follow-up appointment. However, a positive result may not necessarily indicate cancer.

Bowel cancer treatment is generally at the NCCCR and may involve surgery, chemotherapy, or radiotherapy.

Access to the breast and bowel screening services can be arranged by an invitation from the dedicated call centre, by referral from a physician, or self-referral by calling the call centre directly.

To learn more about bowel cancer and bowel cancer screening and to make an appointment, visit screenforlife.phcc.gov.qa, or call 800 1112 Sunday to Thursday, 7 am – 5:30 pm.

More information about Qatar's national cancer programmes can be found at moph.gov.qa The Qatar Cancer Society provides comprehensive information as well as psychological, social, and financial support for patients and their families, qcs.qa

Useful Numbers

NEW CARS

• Bentley 4411 4411 • BMW, MINI 4420 8888 • BYD 800 1808

• Cadillac, GMC, Opel, Subaru 4455 8000 • Changan 4407 7000 • Chery 4492 9200

• Chevrolet 800 0100 • Citroen 4436 1811 • Dongfeng 4463 7400 • Exeed 800 1115

• Ford, Lincoln 4448 9922 • GAC, Honda 800 0231 • Geely 800 7117 • GMC 4455 8053

• Hyundai, Genesis 800 0231 • Infiniti 4460 0167 • Jaguar 4440 8490 • Jetour 4041 3636

• KIA 4403 9444 • Lamborghini 4411 4411 • Land Rover, Jaguar 4447 7566 • Lynk & Co 4040 1499

• Maserati 800 0003 • Maxus 4040 1444 • Mazda 4443 5965 • McLaren 4411 4411

• MG 4040 1444 • Mitsubishi 4422 7555 • Nissan 800 0505 • Porsche 4459 9666

• Skoda 4468 8894 • Suzuki 4462 0967 • Toyota 4462 9321 • Volkswagen 4445 2365

Madinat Khalifa Traffic Department

HQ building on Khalifa Street C3 234 4444

Open Sunday to Thursday 6 am – 7 pm

Closed Friday/Saturday

Traffic Investigation Department

Madinat Khalifa (24/7) C3 234 4499

Other locations: Al Rayyan, Al Thumama, Al Wakra, Dukhan, Education City, Industrial Area, Maamoura, Mesaimeer Umm Slal, and some insurance companies. Visit Hukoomi for online services, gov.qa

Vehicle Inspection

FAHES

4021 8800

Driving Schools

Al Khebra (also offers VIP courses) 4032 4444

Gulf Driving School 4465 2822

Karwa Driving School 4458 8865

United Driving School 4468 1003

Car Rental and Leasing

Al Futtaim Vehicle Rentals (AVR) 800 0225

Avis Rent-A-Car (Head Office) 4466 7744

gulfcar 800 0881

National Car Rental (Head Office) 4474 0666

Oasis Rent-A-Car

Prestige Cars

4413 0011

5547 4242

Regency Fleets 4032 5301

Pre-owned Vehicles

Al Abdulghani Motors (Toyota/Lexus) 800 1800

Al Boraq Automobiles Co 4459 9666 (Porsche Approved)

Auto Class (Maxus, MG, Lynk & Co) 4422 7555

Domasco (Honda, Volvo, GAC) 800 8123

Oasis Cars 4431 2828

Qatar Automobiles Co (Mitsubishi) 4422 7555

Saleh Al Hamad Al Mana 800 0505 (Exeed/Nissan)

Bank Auto Finance Departments

See Banking and Finance in the Business and Economy section for a list of banks.

Motor Insurance Companies

Al Khaleej Insurance

4404 1111

Doha Insurance Company 4429 2777

General Takaful 4449 9999

Libano-Suisse Insurance Company

4466 4406

Qatar Insurance Company (QIC) 800 0742

Qatar Islamic Insurance Company 4465 8888

Vehicle Breakdown Services

Arabian Automobile Association 4481 0400/0500

Other breakdown services are available from smaller entities around town – however, be aware that they may not be insured to provide this service. Breakdown assistance may be part of your insurance policy or can be added – check with the insurance company.

EMERGENCIES – AMBULANCE, FIRE OR POLICE – 999

Checked & Updated July 2026

Healthcare in Qatar

Many changes and improvements have been introduced since the country opened its first hospital over 60 years ago, with constant expansion to cope with the rise in population. According to the World Health Organization (WHO), Qatar's expenditure is one of the highest in the region.

The healthcare system is available to all – citizens, expatriates and visitors. The public healthcare service provides free or extremely subsidised healthcare; the exception to this may be treatment for highly specialised services. Under the health insurance law, visitors and residents may require proof of medical insurance. Residents wanting to use the private healthcare network should check with their employer to see what health insurance is provided, or contact an insurance company to take extra personal cover –see Day-to-Day Qatar in this section for details.

How the Public Healthcare System Works

Qatar’s healthcare providers work closely together to deliver the best services.

Healthcare centres operated by the Primary Health Care Corporation (PHCC) are usually the first point of contact. If more specialist care is needed, the doctor will refer the patient to be seen at one of the Hamad Medical Corporation (HMC) facilities. There is a similar referral process between HMC, Sidra Medicine and private sector providers. Patients may also be referred back to the primary healthcare centre for follow up after treatment by HMC.

Clinical teams are able to share patient information across the health system. Patient records, lab results, x-rays, diagnostic images and medical reports can generally be accessed electronically by clinicians at HMC, PHCC and Sidra Medicine to enhance the quality of care delivered to patients, regardless of where they are treated.

The MyHealth Patient Portal at phcc.qa, the HMC app Lbaih and the PHCC app Nar'aakom provide online unified health records. Patients can access medical and clinical lab reports and upcoming appointments, as well as request repeat medications and message their healthcare provider.

Public Health System FAQs

How do I get a health card? Residents can now use their Qatar ID when visiting HMC, PHCC and other government health facilities. Fees will continue to be paid for the health card and its annual renewal, but no printed health card will be issued.

How do I see a doctor at an HMC hospital? You will need a referral from a primary health centre or private clinic. For a medical emergency, go to an HMC emergency department or call 999

How do I see a doctor at a primary health centre? Call the PHCC helpline, Hayyak, on 107 to arrange an appointment or visit the PHCC health centre in person.

Do I need to prepare for an appointment? Aim to arrive at least 30 minutes before the appointment time to allow for check-in.

Does it matter if I miss an appointment? Yes – if you are unable to attend a scheduled appointment, call PHCC via Hayyak 107 or the hospital clinic via Nesma’ak 16060 in advance, so the time slot can be given to another patient.

Do I have to pay for medial care? There is a small fee for services but residents with a valid health card are entitled to greatly subsidised consultations and prescriptions at HMC and PHCC facilities.

I have a bad back, can I go to an emergency department? For all non-urgent conditions make an appointment at your local health centre. Emergency departments are for serious emergency medical conditions only.

Can I just turn up at a hospital and be seen? HMC provides specialist secondary and tertiary care services for patients whose needs are too complex to be treated at a PHCC health centre. Many conditions can be successfully treated in primary care and do not require treatment at HMC.

I would like help for a mental health condition, what can I do? If you are concerned about depression, anxiety or any mental health issue, visit a PHCC health centre for care or referral to HMC. For urgent care – suicidal or self-harm thoughts –go to an HMC emergency department or call 999

I need a dentist, where should I go? If urgent, go to an HMC emergency department, otherwise visit your PHCC health centre. If specialist treatment is required, the doctor may refer you to HMC.

Where is antenatal care available? The first consultation should be at a local health centre. The doctor can then advise on the best plan for antenatal care.

Where can I get a sick note for work? These are issued by the local health centre, or for a serious medical condition, from the emergency department. Is parking available at HMC and PHCC? All hospitals and health centres have public parking, although this is limited at the busier HMC hospitals and may be subject to a fee. Visitors are recommended to come by taxi or metro, or use the valet parking service where offered.

The Ministry of Public Health

In 2016 The Amir, HH Sheikh Tamim bin Hamad Al Thani disbanded the Supreme Council of Health and reverted their responsibilities to the Ministry of Public Health (MoPH, moph.gov.qa).

The MoPH oversees the nation’s health services, setting policies, goals and objectives, monitoring and evaluating progress and the quality and effectiveness of health service providers. The ‘Caring for the Future’ programme encourages healthy lifestyles, provides community-based primary care, and ensures that the world’s most advanced, highest quality care is available in secondary and tertiary medical facilities.

One of the pillars of Qatar National Vision 2030, 'Human Development', represents Qatar's ambition to develop a physically and mentally healthy population. This has been achieved under the National Development Strategy (NDS) 2011–2016 and the National Health Strategy (NHS) 2011–2016, NDS 2017–2022 and NHS 2018–2022. Supporting strategies and frameworks include Qatar Public Health Strategy; National Primary Healthcare Strategy; National Diabetes Strategy; Qatar National Dementia Plan; and Qatar Healthcare Facilities Master Plan.

The National Health Strategy 2024–2030 identifies three priority strategic areas: improving the health and wellbeing of the population; excellence in service delivery and patient experience; and the efficiency and resilience of the healthcare system. It aims to achieve the healthcare sector’s ambition of building a 'health-focused society supported by a comprehensive healthcare system based on clinical excellence, sustainability, and innovation.' Medical Commission

The Medical Commission Department examines all travellers to the country and some categories of residents to make sure that they are free from infectious diseases.

Who needs to undergo medical checks:

º Prospective and current employees.

º Non-Qataris arriving to work, reside or visit family in the country, or to change sponsorship.

º Applicants for Qatari citizenship.

º Non-Qatari men who wish to marry Qatari women.

º Students for university enrolment.

º Citizens travelling overseas.

º Applicants for special categories (eg pilgrimage contractors, citizens marrying outside Qatar).

Most medical check-ups are conducted at the Medical Commission (MC) in Mesaimeer.

Opening times: 7 am – 1 pm/2 pm – 7 pm. Call 4467 9111, email GHCC@moph.gov.qa

Services are also available at Karwa (Industrial Area Road), Qatar Red Crescent (Mesaimeer), Al Ahli Hospital, Al Emadi Hospital and Doha Clinic Hospital.

One of the most frequently used services is for expatriates coming to Qatar for work, who must undergo medical screening after receiving approval from the Ministry of Interior (MOI) and obtaining a valid visa. This is conducted before obtaining a residency permit (RP). There is an electronic registration service for companies with over 15 employees; they must register their workers’ data online for tests and make electronic payments through Hukoomi at hukoomi.gov.qa

For more information about medical requirements and residency, see Day-to-Day Qatar in this section.

Other departments and services

• Health Protection and Communicable Disease Control: Monitors and controls communicable diseases, oversees the national vaccination programme.

• Health Promotion: Develops policies and action plans, like occupational health, tobacco law and mental health.

• Health Information Center: Collects health data, conducts statistical surveys, liaises with international health institutions, and oversees birth and death registrations.

• Food Safety: Implements policies as per Law No 8 of 1990 regulating human food control.

• Health Emergency: Responsible for plans and projects on health emergency preparedness and response, with partners Hamad Medical Corporation, Primary Health Care Corporation and the private sector.

• Health Financing and Insurance: Develops that support the wider goals of the healthcare landscape and the National Health Strategy.

• Healthcare Professions: Details the specifications and conditions of accrediting facilities. Issues licences for practicing health and medical professions and revokes where necessary.

• Health Facilities Licensing and Accreditation: Oversees the licensing and accreditation standards for health facilities, and conducts inspections.

• Pharmacy and Drug Control: Regulates the dispensing, import, and circulation of medicines, the registration of pharmaceutical companies, and supervising drug prices.

Popular e-services at moph.gov.qa include: •birth and death certificates • clinical guidelines •finding a health practitioner or pharmacy •immunisation/vaccines •medical commission requests

Hamad Medical Corporation

Hamad Medical Corporation (HMC, hamad.qa) is the main provider of specialist healthcare in Qatar and one of the leading hospital providers in the Middle East. HMC's network is made up of hospitals as well as the Ambulance Service, home and residential care, and other services such as mental health support and physiotherapy.

Since Rumailah Hospital first opened in 1957, HMC has significantly expanded its portfolio of hospitals. As Qatar has grown and developed over the recent decades, so too has HMC. This long history of caring for the residents of Qatar ensures HMC is uniquely positioned to understand the specific cultural and healthcare needs of the population, and provide the best possible care.

The clinical teams at HMC deliver a wide range of specialist healthcare services to patients. These services differ to those provided at primary health centres as they diagnose and treat complex cases that cannot be treated in a primary care setting.

HMC is the first healthcare system globally to have all its hospitals accredited by Joint Commission International (JCI) under the Academic Medical Center programme, later followed as the first healthcare provider in the Middle East to receive JCI Enterprise Accreditation. Qatar retained its 18th position for the second consecutive year in the Numbeo Health Care Index 2026, the only country in the MENA region in the top 20.

How to get an appointment at an HMC hospital:

> Your primary healthcare doctor (ie at a Primary Health Care Corporation (PHCC) centre or private clinic) will refer you to HMC if specialist care is required.

•Referrals from private clinics can be registered online at hamad.qa (see below).

•Referrals by PHCC are made automatically.

> Once your referral has been received by HMC, you will be sent an SMS acknowledging receipt.

> When an appointment becomes available you will be contacted with the date, time and location. You will also receive an appointment confirmation and a reminder by SMS.

> Aim to arrive 30 minutes before the appointment time. If you are more than 15 minutes late you may not be seen and you will need another referral.

Referrals from private clinics: Patients with referrals from private clinics for specialised care at HMC can submit their requests online. To access the appointment referral portal, visit hamad.qa and click the 'Contact' icon. You will need your health card number, registered mobile number for the one time password, and digital copies of your clinical

referral, medical report, and passport/Qatar ID. It will be reviewed by an HMC doctor, and if accepted, the Referral and Booking Management System will contact you to schedule your appointment.

Fees for HMC services: Residents with a valid Qatar ID and health card are entitled to heavily subsidised consultations and prescriptions. Emergency medical services are provided free of charge.

Contacting HMC: HMC's customer service team, Nesma'ak, can help with questions and enquiries, including appointment services. Call 16060, use the Lbaih app, or email nesmaak@hamad.qa

HMC Hospitals and Facilities

Aisha Bint Hamad Al Attiyah Hospital (AAH)

The hospital, south of Al Khor in Tenbek, is the corporation's second largest after Hamad General Hospital. The first patients were seen in November 2022 after inauguration by The Father Amir, HH Sheikh Hamad bin Khalifa Al Thani. There are 300 inpatient beds, 64 outpatient clinics, an emergency department, operating theatres, obstetrics and gynaecology services, neonatal and paediatric care, haemodialysis, robotic pharmacy, laboratory services, VIP inpatient and critical care rooms, and a day care unit. Paediatric emergency services have been relocated from Al Daayen Pediatric Emergency Centre, offering 24/7 care to patients up to 14 years of age, and several services within Al Khor Hospital have also relocated.

Ambulatory Care Center (ACC)

The ACC provides a modern approach to surgical and clinical care in Qatar, offering surgery and elective procedures at just one location. This allows patients to be treated and discharged on the same day. The ACC has a number of specialised outpatient clinics, including urology, gastroenterology, audiology and balance, ENT, pain management, and podiatry. For all services, patients require a referral from an HMC physician, a PHCC health centre, or an approved private clinic.

Al Khor Hospital (AKH)

This was the first HMC hospital outside of Doha, providing healthcare services to the growing population in the northern region of Qatar. The hospital offers patients treatment in a pleasant and modern environment, with a wide range of clinical departments providing advanced care. The hospital has an Antenatal and Postnatal Exercise Center, unique to HMC, and a Breastfeeding Resource Center, as well as the offices for Home Healthcare Services.

Al Wakra Hospital (AWH)

The hospital provides healthcare services for the growing towns of Al Wakra and Mesaieed to the south of Qatar. AWH provides patients with safe, high-quality care in an efficient way, and means that people no longer need to travel to Doha.

Al Maha Pediatric Specialized Care Center opened in 2022 and is the region’s first paediatric specialised care centre dedicated to long-term care for young patients with special and rehabilitation needs. In 2025 the hospital was recognised as an Age-Friendly Health System Participant by the US-based Institute for Healthcare Improvement, and was also accredited as a Centre of Excellence in Minimally Invasive Gynaecology from the Surgical Review Corp in the US.

Communicable Disease Center (CDC)

The CDC is a specialist tertiary centre to support and treat patients with communicable diseases. It has been purpose built to detect, treat and prevent infectious diseases in Qatar, particularly those of public health importance. Its highly specialised team of doctors, nurses and allied health professionals provide consultations and treatments for patients who have infections that are often beyond the scope of primary and other secondary care services. The CDC was awarded Gold Certification with Distinction for Leadership and Innovation for Person-Centered Care by Planetree in 2025, one of only six organisations in the world to be honoured.

Hamad General Hospital (HGH)

One of the region's leading tertiary hospitals, HMC's largest and busiest facility has been delivering highly specialised care since 1982. The facility offers extensive medical care and clinical services, including trauma, emergency and critical care, paediatrics, specialised and subspecialised surgery and medicine, specialised clinics, diagnostic imaging, and adult rehabilitation. A state-of-the-art Trauma and Emergency Center opened in 2019 with a Hyperbaric Therapy Unit and the first hyperbaric oxygen therapy chamber of its kind in Qatar.

The hospital also manages several specialised facilities: paediatric emergency centres • Bone and Joint Center • Fahad Bin Jassim Kidney Center •Medical Care and Research Center • Qatar Metabolic Institute • Surgical Speciality Center

The HGH began a renovation programme in 2025, expected to last for three years. Most outpatient clinics will remain operational at HGH, while some services will be relocated to AAH and the MRC.

Hazm Mebaireek General Hospital (HMGH)

The hospital is located in the Industrial Area of Doha, providing accessible and high-quality, specialist care to the local community, primarily adult males. It has the capacity to treat hundreds of patients daily with advanced operating theatres, a burns unit, and rehabilitation services.

Heart Hospital (HH)

The state-of-the-art centre is committed to delivering high-quality care and treatment for adults with heart conditions. The specialist hospital integrates all cardiothoracic medical and surgical facilities in one centre. It is committed to academic health as well as medical education with an active cardiology fellowship programme, and a strong commitment to the education of residents, fellows and specialists. In 2025, the hospital began using the advanced Faraview System to treat atrial fibrillation, the first in the Middle East and outside the US and Europe.

Mesaieed General Hospital (MGH)

The hospital is located south of Al Wakra and opened in 2020 to meet the demands for hospital beds due to the COVID-19 pandemic. The MGH now offers care to geriatric patients with long-term care needs, as well as to diabetic patients following the relocation of Al Wakra Hospital’s National Diabetes Center. The Mental Health Hospital Services at the Psychiatric Hospital on Salwa Road has been temporarily relocated to Mesaieed General Hospital while renovation of the Salwa Road facility continues.

Medical

Research Center (MRC)

The centre opened in 2024 at Hamad Bin Khalifa Medical City and is connected to the Women’s

Wellness and Research Center, the Ambulatory Care Center, and the Qatar Rehabilitation Institute to facilitate access to specialised care, diagnostic, and lab services.

The facility aims to advance treatment practices through clinical and precision medicine, with a range of services including a dedicated ambulance route for efficient patient transport, and an inpatient physiotherapy gym. High-quality paediatric care is available through an Intensive care unit, critical care unit, daycare unit and a dedicated ward. There are also an acute geriatrics unit and a palliative care unit. The Bone Marrow Transplant Joint Clinic opened in 2025, providing enhanced care for transplant patients and their donors.

National Center for Cancer Care and Research (NCCCR)

The NCCCR specialises in the diagnosis, treatment, management, survivorship, and palliative care for people with cancer and blood disease, focusing on a personalised, multidisciplinary approach. Over 90% of suspected cancer patients at HMC are seen within 48 hours of referral, one of the fastest referral rates worldwide. Services include bone marrow transplants and radiation oncology, which utilises advanced techniques such as TrueBeam, ETHOS and CyberKnife to accurately target tumours and safeguard healthy tissue. The NCCCR also provides comprehensive genetic counselling and testing to identify hereditary cancer risks.

Qatar Rehabilitation Institute (QRI)

The QRI is the region’s largest tertiary rehabilitation hospital, providing world-class integrated services and the most technologically advanced patientcentred care. A multi-disciplinary team of clinicians work together to deliver a personalised package of advanced rehabilitation services tailored to each patient’s individual circumstances.

The Easy Street rehabilitation facility, opened in 2021, simulates real-world situations in a safe clinical environment so that patients can take their first independent steps towards recovery after a lengthy illness with life-changing medical issues. The Neuro Vestibular Physiotherapy Clinic opened in 2024 to provide patients with personalised treatment plans, continuous support, and the use of tools such as wearable sensors and virtual reality to track and enhance recovery.

In 2024, the Oncology and Lymphedema Outpatient Physiotherapy Department at NCCCR relocated to QRI. The state-of-the-art facilities and the expertise of the department enables a full continuum of care for oncology and lymphoedema patients, from diagnosis through to recovery.

The Geriatric Musculoskeletal Physiotherapy Clinic opened in 2025 to provide advanced and comprehensive care for the elderly by improving muscle strength, flexibility, and balance to help relieve chronic pain, reduce the risk of falls, and enable the elderly to carry out their daily activities safely and independently.

Rumailah Hospital (RH)

Rumailah Hospital is HMC’s longest-serving hospital and provides healthcare services to acute and longterm rehabilitation patients. It is a multi-speciality teaching hospital across seven sites; most services are provided from the original main site, such as dermatology, ophthalmology, plastic surgery and care for the elderly. The Sarcopenia Clinic opened in 2023, the first of its kind in the region, and the Spinal Decompression Clinic opened in 2024 in the male physiotherapy department, offering noninvasive chronic neck and back pain management.

The RH has JCI Triennial Hospital Reaccreditation as well as JCI accreditation for Long Term Care Standards, the first hospital in the GCC to attain this status. It is also the first hospital in the Middle East to be recognised as an Age-Friendly Health System by the US-based Institute for Healthcare Improvement.

The Cuban Hospital (TCH)

Located in Dukhan in the west of Qatar, the hospital is a joint project between Qatar and the Cuban Government, serving Dukhan and its surrounding communities. With over 400 Cuban healthcare professionals, the hospital's key services include physical therapy, sports injury recovery, orthopaedics, maternity and neonatal care, and dentistry. The Cardiac Rehabilitation Unit opened in 2025, offering structured programmes to patients aged 14 and above. The unit joins services at the HH and the QRI.

Women’s Wellness and Research Center (WWRC)

The centre is the region’s largest tertiary hospital providing women in Qatar with specialised care through all stages of their lives. The hospital offers a range of surgical and clinical services from preconception to childbirth, post-natal care and beyond, provided by a passionate multidisciplinary team of highly trained clinicians specialising in gynaecology, obstetrics, and newborn care.

Its Obstetric Anesthesia Services has been designated as a Center of Excellence by the Society for Obstetric Anesthesia and Perinatology in the US, the first hospital in the Middle East to receive the prestigious designation. In 2025, the WWRC received Gold Certification for Leadership and Innovation for Person-Centered Care by Planetree.

Additional Services

Ambulance Service

The Hamad Medical Corporation Ambulance Service (HMCAS) operates 24/7 with multilanguage support. More than 250,000 emergency calls are handled annually. The advanced fleet includes over 200 ambulances and response units, supported by mobile intensive care units and specialised response vehicles. The LifeFlight helicopters are equipped with advanced lifesupport tools to quickly transport critically ill patients in remote or hard to reach areas.

The Ambulance Service has been accredited by the JCI, Accredited Center of Excellence (ACE), and the European Aero-Medical Institute (Eurami).

Emergency number: Dial 999

Deaf emergency number: Dial 992

Emergency services are free of charge for all residents and visitors.

For the Ambulance Service to provide the best possible support quickly, follow the 'Know the 5 to save a life' key steps:

• Dial 999 or 992 immediately

•Know your location • Answer all questions

•Follow all instructions • Give way to ambulances

Those with emergency medical conditions can also visit the emergency department at one of these HMC hospitals:

•Hamad General Hospital • Al Wakra Hospital

•Al Khor Hospital • The Cuban Hospital

•Heart Hospital (for patients with emergency heart conditions only)

•National Center for Cancer Care and Research (for cases related to cancer only)

•Women’s Wellness and Research Center (for gynaecological and obstetrics conditions only)

Patients will be triaged on arrival to prioritise those patients with the most serious conditions.

The Urgent Consultation Center can offer assistance with non-life-threatening conditions

covering 14 specialities as well as prescription refill. These services are not intended to replace regular follow-up appointments, but can address urgent medical needs between scheduled visits. Call 16000, Sunday to Thursday 8 am – 3 pm.

Pediatric Emergency Centers (PEC)

The PECs provide 24/7 urgent care for patients up to 14 years of age:

• Main Pediatric Emergency Center: Suhaim bin Hamad Street, Al Sadd

• PEC Al Rayyan: Al Furousiya Street

• PEC Al Shamal: Al Ruwais

• PEC Airport: Airport Street

•PEC Aisha Bint Hamad Al Attiyah Hospital

Blood services

The Qatar National Blood Donation Center (QNBDC) is the only health entity providing blood supplies for the whole of Qatar. The centre's main target is to attract voluntary blood donors in order to meet the needs of both public and private hospitals in Qatar. The procedure for donating blood at the centre, including donor registration, a medical interview, physical examination and assessment, as well as blood collection and post donor care, only takes about one hour.

The QNBDC is at the West Energy Center on Mohammad bin Thani Street, and receives whole blood and platelet donors, 4439 1081/2

Operating hours: Saturday 8 am – 2 pm; Sunday to Thursday 7 am – 9:30 pm; Friday closed.

Bone and Joint Center

Located on Al Meena Street, the Bone and Joint Center provides outpatient, specialised orthopaedic care for patients of all ages as well as rehabilitative services like radiology, wound care, physical and occupational therapy, orthotics and prosthetics, and pain management clinics. Appointments are by referral only.

Delivery of medical reports and medications

Patients can have HMC medical reports delivered to them by Qatar Post. Requests can be submitted online through the HMC Medical Reports Portal at hamad.qa

Home delivery of medications is also available, for existing prescriptions and with a valid health card. Use the Lbaih app or call 16000, Sunday to Thursday 8 am – 1 pm.

For both services, HMC will send a link via SMS for payment. There is a separate fee payable in cash to the Qatar Post rep at the time of delivery.

Patients receiving dietetic and nutrition services can also call 16000 for repeat orders.

Dental

Hamad Dental Services offers patients access to specialised oral and dental care at the Hamad Dental Center, Al Wakra Hospital, Al Khor Hospital, the Cuban Hospital, and the Bone and Joint Center. This includes both routine dental exams and more complex procedures. There is also a joint service with the NCCCR providing oral consultations and care for cancer patients throughout their treatment. Appointments are by referral only.

Diabetes

HMC has three National Diabetes Centers, at Hamad General Hospital, Mesaieed Hospital, and the Women's Wellness and Research Center. The centres provide a range of specialised services with a patient-centred approach, across consultations, education, treatment and medication management plans, and the Diabetes in Pregnancy Program. Appointments are by referral only.

Itqan Clinical Simulation and Innovation Center

The state-of-the-art education and training facility in Hamad Bin Khalifa Medical City is one of the world’s largest simulation centres and the largest facility of its kind in the region. The centre provides healthcare professionals and students the opportunity to develop and refine their technical clinical skills, clinical judgment, prioritisation, communication and teamwork skills. The centre was awarded Full Accreditation for Teaching/Education by the Society for Simulation in Healthcare in 2024.

Mental health

HMC plays a leading role in the delivery of care for people with a mental health illness. Guided by Qatar's National Mental Health Strategy, HMC is working with partners in Qatar to develop a highquality mental health system and transform the way mental illness is perceived and treated. The strategy will drive important structural changes which allow HMC to be more focused in its delivery of community-based care, providing the people who need it with the right care, at the right time and in the most beneficial environments.

HMC has partnered with the Ministry of Public Health (MoPH) and local healthcare providers on an awareness campaign to educate the public about mental health and to remove social stigma. The first Guide to Mental Health was launched in 2019, developed by MoPH, HMC, the PHCC, Sidra Medicine, Qatar Red Crescent and Naufar, a facility that focuses on wellbeing and help for those with addiction and substance abuse.

The Mental Health Helpline is free and confidential with a multilingual team of nurses, psychologists and psychiatrists providing support and early intervention, as well as the ability to handle more complex calls. Mental health services are available as part of the emergency and urgent care provided at public healthcare facilities in the country.

Extensive information regarding mental health can be found at sehanafsia.moph.gov.qa, an initiative run by MoPH to provide information to the public about wellbeing, mental health conditions and how to access services in Qatar.

If you or a friend or family member need help with psychological distress or a mental health crisis, you can receive urgent support by calling the helpline, 16000 – this is available Saturday to Thursday 8 am – 6 pm. For immediate assistance, go to an HMC hospital emergency department or call 999

Organ donation and transplant

The Qatar Organ Donation Center (HIBA) is an internationally acclaimed centre that practices high professional and ethical standards. The Doha Donation Accord, prepared by HMC and endorsed by world-leading experts in the field of organ donation and transplantation, ensures ethical, equitable, safe and legal processes for organ donation.

The Donor Registry is unique in its design and includes over 130 nationalities. There are more than 530,000 registered donors, around 25% of Qatar's adult population. The organ transplant programme offers kidney, liver and lung transplant surgeries – all organ transplantation procedures are provided free of charge.

To register as a donor or to make enquiries about donations, contact HIBA at 4439 8557, hamad.qa

Qatar Metabolic Institutute

The institute is an initiative of HMC's Academic Health System. Several educational, research and clinical institutions in Qatar have united to drive forward significant improvements in the health and disease outcomes of Qatar's

population affected by diabetes, smoking, obesity and metabolic disorders. Partners include HMC, PHCC, Sidra Medicine, Qatar Biomedical Research Institute, Qatar University, and Weill Cornell Medicine in Qatar

Residential care

Enaya and Daam Specialized Care Centers at Hamad bin Khalifa Medical City are support facilities that work with Hamad General Hospital and Rumailah Hospital.

The Enaya facility opened in 2010, the first of its kind in Qatar and one of the first in the Arab world to provide 24-hour care for patients with chronic conditions who no longer require acute hospital services but need round-the-clock medical supervision.

Daam opened in 2020, established with the assistance of the Social and Sports Activities Support Fund. The facility focuses on Qatari senior citizens who require long-term inpatient care, including those dependent on ventilators and those requiring dialysis.

Enhancements over the years include a redesigned dental clinic, the construction of a shaded pergola for patient comfort, dedicated patient and family rooms, and expansion of the gym with state-of-theart equipment. It was awarded Gold Certification for Excellence in Person-Centred Care (PCC) by Planetree in October 2025.

Smoking cessation

The Hamad Tobacco Control Center is located at building 311 in Hamad Bin Khalifa Medical City, and is a World Health Organization (WHO) collaborating centre for treating tobacco dependence. There are also clinics at Hamad General Hospital, Al Wakra Hospital, Al Khor Hospital and Hazm Mebeireek General Hospital.

For help with quitting smoking or advice, call 4025 4981 or WhatsApp 5080 0959. Services are free of charge and offer treatment programmes that combine counselling, behavioural therapy and medication.

Working towards a healthy Qatar

Improving the health of the people of Qatar is a priority for HMC, working with local healthcare partners including the MoPH and the PHCC to raise health and injury prevention awareness.

Hamad Trauma Center

HMC's Trauma System at Hamad General Hospital provides comprehensive care for patients including pre-hospital, while at the centre, and rehabilitation services. It was designated a WHO Collaborating Centre on Trauma in March 2025.

Education programmes are based on data from the National Trauma Registry, analysed by the Clinical Research Unit and the Hamad Injury Prevention Program (HIPP). The HIPP is a collaboration with many partners related to injury prevention, such as for construction workers and pedestrians, as well as those in other high-risk groups, like children and young drivers. It has two National Priorities Research Program Grants from Qatar Foundation: for improving the use of child restraints in children under five, and for creating a unified registry for all occupational injuries in Qatar.

Public awareness campaigns

HMC is actively educating the public about the signs, symptoms and care options of important health issues. Public awareness campaigns have been run for such things as stroke, diabetes, organ donation, psoriasis and smoking cessation. Major campaigns include breast and bowel cancer awareness, and information to ensure a safe and healthy Ramadan. This all provides patients with the tools and knowledge to take responsibility for their own health, leading to a healthier society.

PHCC and Sidra Medicine

Primary Health Care Corporation

The Primary Health Care Corporation (PHCC) has more than 30 health centres, delivering communitybased primary care services in all parts of the country. The health centres provide preventative, diagnostic and treatment healthcare services, including dental, antenatal care, immunisation, pharmacy, ophthalmology, audiology, radiology and wellness. Bowel and breast cancer screening is available at Al Wakra and Rawdat Al Khail.

The PHCC labs have become one of the world’s largest group of network laboratories accredited by the College of American Pathologists (CAP) outside the US and the largest in the public sector.

Primary health centres should be the first point of contact for patients with non-emergency conditions –patients with emergency conditions should visit an HMC emergency department or call 999 for an ambulance. If your primary care doctor determines that more specialist care is required they will refer you to an HMC hospital.

How to get an appointment

All expatriate residents of Qatar can register at their local health centre when obtaining a health card. Qatari nationals can make an appointment at any primary health centre. To get an appointment at the health centre you are registered at, either visit your registered health centre in person, or call PHCC customer services team, Hayyak, on 107

Payment for services

Qatar residents with valid health cards are entitled to subsidised consultations and prescriptions.

Delivery of medication

PHCC has a fast, safe and convenient way to deliver medication to your home. The service is available to all patients registered at a PHCC health centre, with a valid health card, credit card and correct address details, as per your residence's blue plate (ie building, street and zone numbers).

Patients can call 16000 for help, or send a message via WhatsApp saying 'Hello' – each of the health centres has a dedicated number. A pharmacist from your health centre will call you and start the process. After the call, a payment link will be sent via SMS; the cost is QAR30 and must be paid online. The medication will then be delivered within two working days by Qatar Post. Note that this delivery service is for standard prescriptions only – narcotics and controlled medications require a special prescription and can only be obtained from your registered health centre.

How to contact PHCC

Hayyak at 107 or the Community Call Centre at 16000. If outside Qatar, call +974 4406 6466. The Nar’aakom app offers numerous services and facilities, such as accessing upcoming appointments and applying for a health card online. The app is available in English and Arabic.

Sidra Medicine

Sidra Medicine is an ultramodern, academic medical centre providing specialised healthcare to women, children and young persons in Qatar. It is a private hospital for public benefit. Established by Qatar Foundation, Sidra Medicine embraces best practice medical education, innovative biomedical and clinical research and discovery, and exceptional patient and family focused care. Sidra Medicine is the only specialist hospital in Qatar to care for children with cancer from the ages of 0 to 18 years.

How to get an appointment

Sidra Medicine accepts referrals from all healthcare providers in Doha, including HMC, PHCC and private healthcare institutions. In addition, its Women’s Services also accepts selfreferrals.

Self-referrals for Women’s Services

•For an Obstetrics, Gynaecology or Maternal Foetal Medicine appointment, call Women’s Services 4003 7113, email wcct@sidra.org or visit sidra.org/women for more information.

• The Women’s Obstetrics Triage and an Urgent Care Clinic treats moderate to serious health issues for women relating to pregnancy and the female reproductive system.

• For Sidra Medicine’s Perinatal Mental Healthcare service, call the Sidra Medicine Hotline 4003 3333, ask for the Women’s Wellbeing Clinic and request an appointment.

Payment for services

Patients accessing Women’s Services such as maternity, gynaecology and foetal-maternal care will be charged for the care they receive. For payment rates, contact Sidra Medicine directly.

How to contact Sidra Medicine

For general inquiries about Sidra Medicine, call their contact centre on 4003 3333

The PHCC customer service is available 24/7, via m

Sidra Medicine also has a dedicated Women’s Care Coordination Team (WCCT) who can be contacted on 4003 7113 or wcct@sidra.org for information related to self-referrals, tours of the maternity wards or ante-natal classes for patients. Operating hours for WCCT are Sunday to Thursday 7 am – 3 pm.

Useful Numbers 300

New and used car centres, the Traffic Department, car leasing, and more.

Motoring Essentials 301

•Obtaining a Qatari Driving Licence

•The Driving Test • International Driving Licences

•Licence Renewals

•Getting Your Car or Motorcycle Tested for a Road Permit

•Metrash Service • Driving Conditions

•Violations • Traffic Accidents

•Car Insurance• Weather Conditions

•Petrol Stations and Other Services

Motoring Motoring

Useful Numbers

NEW CARS

• Bentley 4411 4411 • BMW, MINI 4420 8888 • BYD 800 1808

• Cadillac, GMC, Opel, Subaru 4455 8000 • Changan 4407 7000 • Chery 4492 9200

• Chevrolet 800 0100 • Citroen 4436 1811 • Dongfeng 4463 7400 • Exeed 800 1115

• Ford, Lincoln 4448 9922 • GAC, Honda 800 0231 • Geely 800 7117 • GMC 4455 8053

• Hyundai, Genesis 800 0231 • Infiniti 4460 0167 • Jaguar 4440 8490 • Jetour 4041 3636

• KIA 4403 9444 • Lamborghini 4411 4411 • Land Rover, Jaguar 4447 7566 • Lynk & Co 4040 1499

• Maserati 800 0003 • Maxus 4040 1444 • Mazda 4443 5965 • McLaren 4411 4411

• MG 4040 1444 • Mitsubishi 4422 7555 • Nissan 800 0505 • Porsche 4459 9666

• Skoda 4468 8894 • Suzuki 4462 0967 • Toyota 4462 9321 • Volkswagen 4445 2365

Madinat Khalifa Traffic Department

HQ building on Khalifa Street C3 234 4444

Open Sunday to Thursday 6 am – 7 pm

Closed Friday/Saturday

Traffic Investigation Department

Madinat Khalifa (24/7) C3 234 4499

Other locations: Al Rayyan, Al Thumama, Al Wakra, Dukhan, Education City, Industrial Area, Maamoura, Mesaimeer Umm Slal, and some insurance companies. Visit Hukoomi for online services, gov.qa

Vehicle Inspection

FAHES

4021 8800

Driving Schools

Al Khebra (also offers VIP courses) 4032 4444

Gulf Driving School 4465 2822

Karwa Driving School 4458 8865

United Driving School 4468 1003

Car Rental and Leasing

Al Futtaim Vehicle Rentals (AVR) 800 0225

Avis Rent-A-Car (Head Office) 4466 7744

gulfcar 800 0881

National Car Rental (Head Office) 4474 0666

Oasis Rent-A-Car

Prestige Cars

4413 0011

5547 4242

Regency Fleets 4032 5301

Pre-owned Vehicles

Al Abdulghani Motors (Toyota/Lexus) 800 1800

Al Boraq Automobiles Co 4459 9666 (Porsche Approved)

Auto Class (Maxus, MG, Lynk & Co) 4422 7555

Domasco (Honda, Volvo, GAC) 800 8123

Oasis Cars 4431 2828

Qatar Automobiles Co (Mitsubishi) 4422 7555

Saleh Al Hamad Al Mana 800 0505 (Exeed/Nissan)

Bank Auto Finance Departments

See Banking and Finance in the Business and Economy section for a list of banks.

Motor Insurance Companies

Al Khaleej Insurance

4404 1111

Doha Insurance Company 4429 2777

General Takaful 4449 9999

Libano-Suisse Insurance Company

4466 4406

Qatar Insurance Company (QIC) 800 0742

Qatar Islamic Insurance Company 4465 8888

Vehicle Breakdown Services

Arabian Automobile Association 4481 0400/0500

Other breakdown services are available from smaller entities around town – however, be aware that they may not be insured to provide this service. Breakdown assistance may be part of your insurance policy or can be added – check with the insurance company.

EMERGENCIES – AMBULANCE, FIRE OR POLICE – 999

Checked & Updated July 2026

Motoring Essentials

Obtaining a Qatari Driving Licence

Eligibility

Qatari nationals and residents with a valid residence permit (RP) are eligible for a driving licence. You must be at least 18 years of age for light vehicles or motorcycles, or 21 for heavy vehicles, physically fit, and demonstrate a certain level of driving proficiency, meaning that some residents will need to take a driving test at an authorised testing centre.

In an effort to reduce traffic congestion, certain professions (approximately 240) will preclude you from getting a licence. However, if you have the personal sponsorship of a Qatari national, or your spouse, then your profession is not important.

Holders of driving licences from some countries, eg the UK, the US, France and Canada, as well as residents of the Gulf Cooperation Council (GCC) countries, can get a Qatari driving licence without a test. If your country isn’t on the list, you may need to undergo a road test or enrol in a training course at an authorised driving school, as per new licence applicants.

Those people coming to Qatar for work holding a driving licence in another country must visit a driving school to be tested by the Ministry of Interior (MOI) on their ability to drive a vehicle. The licence will be issued upon passing the test; in the event of failure, there is another opportunity to test after which the applicant is enrolled in a full learning course through a driving school.

Persons with a disability are referred by the Traffic Department to the Medical Services Department after identifying the type of disability, if it is visible. Depending on the medical report, applicants are granted a licence as per the terms defined in the report, with a label added to the driving licence to clarify the type of vehicle they are permitted to drive, as well as a badge on the vehicle.

Driving without a licence of any kind is a criminal offence. Violators may be imprisoned for up to three years and face a fine of up to QAR50,000.

Converting an approved licence

To check if you can use your current driving licence in Qatar, visit the Traffic Department at Madinat Khalifa. You may then either change to a Qatari licence, or if your home country's licence is not considered valid by the authorities you will have to take a road test or enrol in a short training course. The list of approved countries can change, so check first with the Traffic Department. Note that if your RP is still being processed, you will need to wait until it is complete before applying for a driving licence. You must also take an eye test at the Traffic Department.

The following documents will be required:

•Completed application form – this will be in Arabic, available at the Traffic Department.

• The original licence.

• A letter of no objection from your sponsor, in Arabic.

• A copy of your sponsor's company’s trade licence.

• A copy of your sponsor’s RP.

• Your own RP.

• Your passport and copies.

• Three colour passport photos.

Fees: QAR250 for the card, valid for five years.

GCC residents

Holders of valid driving licenses issued by another GCC country, obtained by a foreigner staying in a GCC country and coming to Qatar for a visit or tourism, may drive for no more than three months.

International licences

You are allowed to drive with your national driving licence (if it is recognised by the State of Qatar) for one week only (seven days from arrival), and may be used for rental cars only.

You can alternatively use an international driving licence for up to six months, after which it is compulsory to have a valid Qatari licence. To use an international driving permit issued by your country of origin, you must also hold a valid driving licence that is recognised by the State of Qatar.

Temporary Qatari licences

Residents or visitors who wish to drive for between one week to six months will need a temporary licence. You will need your valid national driving licence and passport along with copies, and three passport-size photographs. You will also need to take an eye test, usually available at the driving school, and you may have to do a half course.

Temporary Qatari driving licences are valid for three months, but may be extended on application, and may be used for rental cars only.

Fees: QAR10 for the card, QAR150 for the application.

For more information, visit hukoomi.gov.qa, or the Madinat Khalifa Traffic Department Open Sunday to Thursday 6 am – 7 pm, closed Friday/Saturday

The Driving Test

For a new driving licence, or if your country is not under the list of exempted countries, the following documents are typically required:

• Original and a copy of the RP (for Qataris and expat residents).

• Original and copy of the passport with visa or immigration document (for expats).

• Eye test certificate from a driving school, the Traffic Department at Madinat Khalifa, or a licensed optician.

• Four passport-sized photos. If you need to wear glasses while driving you must be wearing glasses in the photos.

• Course fee receipt.

A full course can take around three months to complete, with these requirements:

• Theory course: Qatar traffic laws, driving ethics, road signs and more, using guidebooks, audio files or apps.

• Theory test: After completing the theory course, there is a 40-question online test. A maximum of three errors are permitted. If successful, the practical phase is next.

• Parking training: Parallel (P) and perpendicular (L) parking with an instructor.

• Parking test: The applicant must pass both P and L parking tests. The results are instant.

• Driving practice: City driving with an instructor.

• Final driving test: A traffic police officer will assess your knowledge and practical skills during a road test. If successful, you’ll receive your Qatar driving licence the same or the following day. Two attempts are allowed, with retraining required if both attempts are a fail.

There are separate courses for heavy duty vehicles and for motorcycles. No fees apply when passing the test or resuming other tests, but there is a charge of QAR50 for a failure and retest. Licences are for manual or automatic cars – if you hold a manual licence you may drive an automatic, but not vice versa. There is a unified driving curriculum and contract used by all driving schools.

Fees: The light vehicle licence fee for nonQataris is QAR250, QAR300 for heavy vehicle, and QAR150 for motorcycles, valid for five years. Permits to drive taxis and public transport vehicles is QAR250, valid for one year. All transactions at the Traffic Department must be paid for using a credit/debit card, or the MOI eCASH card (see Day-to-Day Qatar in this section for more information about eCASH cards).

Licence Renewals

A driving licence may be renewed six months prior to or upon its expiry date. Renewal for civilian light vehicle driving licences is easy and can be done via the Metrash app or online:

• Log in to the MOI e-services portal.

• Select 'Traffic Services', then 'Driving License', choose 'Renew Driving License'.

• Select whether to renew your own driving licence or that of another sponsored person.

• Review the driving licence information.

• Specify the new driving licence delivery option.

• Pay fees.

Images © Qatar Insurance Company

Fees: QAR250, valid for five years, plus QAR20 for delivery, if choosing to have the new licence delivered by QPost.

You must disclose any changes to your health that may affect your ability to drive since your last licence application. For example, if you have been prescribed glasses, you should apply through the Traffic Department to retake the eye test.

International Driving Licences

To obtain an international driving licence (ie to drive outside of Qatar) you must be in possession of a valid Qatari driving licence. Take this along with your RP , two passport-size photos to any travel agency or driving school.

Fee: QAR150.

Getting Your Car or Motorcycle Tested for a Road Permit

New private vehicles are issued with a registration valid for three years, known as istimara Vehicles more than three years old must pass an annual inspection before the Traffic Department will renew the road permit. There must be a full year's insurance on the vehicle prior to inspection.

Mandatory vehicle inspections take place at a Fahes testing site. For a map of stations and inspection tips visit fahes.com.qa, call 800 3835, 4021 7777. Appointments must be made via the WOQOD app. The opening times of stations varies:

• Mesaimeer West and Wadi Al Banat (Duhail): Sunday to Thursday 6 am – 8:30 pm

• Al Mazrouah (Umm Salal): Saturday to Thursday 6 am – 5:45 pm

• Industrial Area, Al Wakra, Al Wukair, Al Egda (Al Khor) and Al Sheehaniya: 6 am – 5:45 pm

• Madinat Al Shamal (mobile station): Wednesday and Thursday 7 am – 1:45 pm

Fees: Cars QAR150, motorcycles QAR100, by card only; remember to take the expiring istimara. There is one free reinspection if the first fails. If this is also a fail, the subsequent reinspection is a paid inspection at the normal rate. Thereafter there is one paid and one free inspection if they are within 30 days of the original inspection date. If a vehicle does not pass within these 30 days, a new inspection will take place, ignoring any previous reports or repairs.

Metrash Service

Metrash is a free electronic service provided by the MOI, recently updated for a more user-friendly experience and available for iOS and Android.

The mobile phone number must be registered under the applicant’s name. Users can then receive an SMS alerting them to traffic violations, driving licence expiry, car registration expiry, and inspection pass/fail.

All traffic services are now available on the app, including insurance, accidents, vehicle exit permits, licence plate services, violation images and payment, and accessible parking permits. It is also possible to send photos of traffic violators directly to authorities on Metrash via ‘Communicate with us’– only if safe to do so. 234 2000, moi.gov.qa

Driving Conditions

Traffic Law No 19 of 2007 introduced a system of tough penalties for traffic offences. They include points and fines for speeding, parking violations and using a hand-held phone while driving.

These, and other measures for road traffic safety, have been a priority for the government as part of Qatar National Road Safety Strategy 2013–2022, and will continue to reduce the death and injury rates under the second version of the strategy, running from 2023 to 2030.

The main causes of road accidents continue to be reckless and negligent driving, dangerous overtaking, illogical lane changing (especially at intersections), and using the phone while driving. Motorists should be aware of drivers tailgating and flashing their lights to force the driver ahead to move out of the way, even if there is no space to safely move into. Road users often change lanes without signalling and weave through the traffic at high speed, or will overtake from the right to encourage other drivers to move out of the way. Be aware of your own safety first.

Traffic lights flash on green before changing to amber and red. At the few roundabouts remaining in the country, signals will often flash amber for a short period of time to allow the flow of traffic –drivers should only pull out if it is safe to do so.

Cameras and radars are installed at intersections to catch those who drive through red lights. The installations include sophisticated advanced radar systems which allow for the recording of accidents and booking of reckless drivers. There are also police cars fitted with mobile speed radars –difficult for motorists to locate, unlike permanent roadside speed radars. The MOI stresses that its aim in deploying these mobile radars is to reform bad driving practices, thereby saving lives, and not simply to punish offenders.

The General Directorate of Traffic has automated monitoring for two traffic violations – not wearing a

seat belt and using a mobile phone while driving. This also includes using any other visual electronic device while driving which distracts the attention of the motorist. The two violations will be detected through the unified radar system and will be completely visible, even if the motorist is wearing clothes of the same colour as the seat belt. The violations will be on Metrash and there is no discount available for mobile phone usage fines.

The authorities are becoming more vigilant against those who flout the law regarding tinted windows. The General Directorate of Traffic regulates the percentage of darkness permitted for glass tinting and issues approvals. Private car owners are allowed to tint windows, and front and rear windscreens at a maximum level of 10% darkness. However, permission may be given for up to 100% for rear windows and up to 20% for others in certain circumstances – check up to date information at hukoomi.gov.qa and on Metrash.

The traffic police is also issuing violations against motorists for loud noises made by their vehicles. The Traffic Department has a campaign warning drivers who modify their vehicles to create loud noises and enhance speeds will now attract a fine and lead to the seizure of vehicles.

The Ministry of Commerce and Industry (MOCI) also issued Circular No 3 of 2023, which specifies the obligations of car and motorcycle dealers and maintenance service providers regarding the noise levels generated by vehicles – noise levels must conform to the Qatari standard specifications issued by the Qatar General Organization for Standards and Metrology. These regulations apply to both gasoline and diesel engines, and the noise level must be measured while the engine is on and the vehicle is in motion. Violations entail a fine of no more than QAR1 mn or imprisonment for up to two years and closure of business for no more than three months.

Violations

Traffic Law No 19 of 2007 introduced a demerit point system to ensure safe driving by curbing reckless driving and to reduce traffic related accidents, deaths and casualties. Drivers convicted of certain driving-related offences will have 'black points' recorded on their records.

The MOI lists violations online at moi.gov.qa, which include paperwork, registration and driving offences, wrongful parking or obstruction, and those dealing with commercial vehicles. Some of the finesare hefty, like running a red trafficlight. In some cases, if you pay within a month you may get a 50% discount – visit the TrafficDepartment or use Metrash to check if this is applicable.

The points system means that your licence can be suspended or revoked, depending on the number of points accrued. In this situation, a new driving licence may be issued only after passing a new driving test after a minimum three months of suspension.

Always carry your driving licence and RP/copy of your passport with you while driving, as well as the vehicle registration, insurance documents, and car rental agreement (as appropriate).

There is a zero-tolerance policy on drink driving in Qatar – the legal limit is 0 mg. Drivers who are found to have alcohol in their system when breathalysed face fines of between QAR10,000 and QAR50,000, with a chance of a jail sentence and deportation.

Some of the more common violations include:

• Running a red light – QAR6,000 fine, 7 points

• Driving in the wrong (opposite) direction –QAR6,000 fine, 6 points

• Driver and/or front seat passenger not wearing seatbelts – QAR500 fine

• Using/holding a mobile phone/other device while driving – QAR500 fine

• Allowing children under 10 to occupy front seats – QAR500 fine

• Exceeding the maximum speed limit –QAR500–1,000 fine, 4 points

• Obstructing traffic at intersections –QAR500 fine, 3 points

• Parking/waiting at places reserved for persons with special needs – QAR300 fine, 3 points

• Driving a vehicle without carrying driving licence –QAR500 fine, 1 point

• Driving a vehicle without a valid permit (istimara) – QAR1,500 fine

• Driving a vehicle without number plates –QAR3,000 fine, 3 points

• Not moving vehicle to nearest safe area in case of an accident not involving injury, or not informing police immediately – QAR1,000 fine, 3 points

• Applying tint to glass or windows of vehicle without permission – QAR1,000

Traffic law violators cannot leave Qatar via any border (land, air, sea) without paying outstanding fines and dues. This also applies to vehicles with pending fines and dues. Payment can be made through the Metrash app, MOI website, traffic offices or unified service centres. Check violations before the travel date to ensure compliance.

Traffic Accidents

Minor accidents

If you are involved in a minor traffic accident, you must move the vehicles involved to a safe place –failing to do so (ie if there are no injuries and the car is still driveable) is a violation with a fine of QAR1,000 and three demerit points (black points). Get the information of the driver of the other vehicle(s), ie name, RP number, car registration number, insurance details and mobile number, and take photos if necessary.

Drivers can go to the Traffic Department, visit one of five traffic investigation offices at insurance companies, or choose the much easier method of reporting the incident via the Metrash app. Any of the car owners involved can report the accident, giving the above information.

Major accidents

If anyone is injured, do not move the vehicles and notify the police immediately (dial 999). You must report to the relevant traffic department with your documentation, as advised by the patrol officers.

Call 999 for these emergency situations –the service is available in multiple languages:

•serious road accidents • vehicle fire

•hit-and-runs • medical emergencies

•accidents causing major roadblocks

•dangerous driving • crimes in progress

•any other threats to public safety

Car Insurance

There are two types of car insurance available: Third-Party Liability (TPL) and Comprehensive. TPL is the legal minimum for all registered vehicles, and generally only covers injuries or damages caused to other people, their vehicles, or property. Comprehensive protects your own vehicle as well, and is usually required under bank car finance.

Note that it is the car that is covered, not the driver –anyone with a valid Qatar driving licence can drive the vehicle. Check the policy to ensure you are sufficiently covered in the event of an accident. See the list of insurance companies in Day-to-Day Qatar in this section.

Breakdown cover may already be included on the insurance policy or can be added at an extra cost. If your car is in the garage for more than 15 days after an accident, it is mandatory for insurance companies to provide a substitute car. However, this rule only applies to those cars waiting for genuine imported parts.

Weather Conditions

Dust storms occur due to shamal, dust-laden winds that can suddenly appear between March and August. They can compromise visibility on the roads, making driving extremely hazardous. Switch on dipped headlights – not fog or hazard lights –and drive slowly.

Fog may occur between November and January and can drastically reduce visibility. Slow down and use dipped headlights and fog lights, if necessary.

Rain and thunderstorms can happen during the winter months, especially December and January. Downpours may limit visibility, cause flooding on some roads, and make sandy areas muddy. Be especially vigilant during the first rainfalls of the season as any oil spills on the road make driving particularly treacherous.

Beware of drivers using their hazard lights while driving in adverse weather conditions.

Petrol Stations and Other Services

Qatar Fuel (WOQOD) updates the prices for Super Gasoline (95), Premium Gasoline (91), and Diesel every month, as determined by QatarEnergy.

In addition to providing fuel, WOQOD stations offer a wide range of services like car washing, oil change, brake repairs, car batteries, and tyre checks/purchases. There is usually a convenience store (Sidra), ATM, Ooredoo payment machine, and fast food. Stations widely cover the country, and you can pay for fuel and services by card or cash.

A few non-WOQOD stations may only provide fuel, although many of the independent petrol stations are situated within complexes with food and beverage options, laundries, pharmacies, etc. Other small independent companies can easily be found for services such as checking tyre pressure and oil and water levels, repairing tyres (aptly named 'punctury'), and car wash facilities. m

Bul Yuwabi I/C

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Living in Qatar: Autumn 2026 by Marhaba Information Guide - Qatar - Issuu