Customer Spotlight Q&A
Grizzly Medic Solutions B.V.
Krisztian Zerkowitz, CEO and lead instructor
Can you tell us about your organization and your role there?
Grizzly Medic Solutions B.V. is a Netherlands-based company providing specialised medical training, operational medical support, and safety consultancy services worldwide.
I have over 25 years of experience working in high-risk environments, including executive protection, tactical medical support, and remote paramedicine across Europe, the Middle East and Africa. I am a registered Tactical Paramedic and certified instructor for multiple international medical programs, delivering training to private security teams, governmental units, corporate organisations, and NGOs.
Grizzly Medic Solutions focuses on practical, realistic training that bridges the gap between theory and operational reality, with an emphasis on decision-making, leadership, and safety in complex environments.
What needs led you to consider ECSI programs?
We were looking for:
• internationally recognized certification
• high-quality educational content
• clear instructor support materials
• flexible, adaptable implementation across different sectors.
This last point was key as our students come from a wide range of backgrounds and their experience levels vary from complete beginners to highly experienced operators and medics including:
• close protection officers and security professionals
• corporate staff and industrial safety teams
• governmental personnel
• maritime and offshore workers
• NGO personnel operating in remote or austere environments
• first responders and medical professionals seeking additional certifications
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ECSI PRODUCTS USED
Basic Life Support (BLS) for the Health Care Provider
CPR & AED
First Aid Programs
Key Benefits
Emergency Care & Safety Institute (ECSI) training materials are ideal for use within courses designed to certify individuals in first aid, CPR and AED and help develop life savers around the globe. They:
Cover the Latest Science
Focus on High-Quality Content
Ensure Low-Cost and Flexible Course Delivery
What have been the benefits to you from adopting the ECSI programs?
We use several ECSI programs, primarily:
• Basic Life Support (BLS) for Healthcare Providers
• CPR & AED
• First Aid programs
We have been running ECSI-based courses over multiple training cycles during recent years, delivering courses both in the Netherlands and internationally depending on client requirements. The courses are integrated into our broader medical and safety training portfolio.
The ECSI courses have met and in many aspects exceeded our expectations. Particularly strong points include:
• clear, structured learning objectives
• flexible, adaptable training programs
• high-quality teaching materials
• practical relevance of content
• strong instructor resources
• the ability to offer internationally recognized certification
• increased credibility with corporate and governmental clients
• a consistent, standardized training framework that works across different sectors and countries
• excellent customer support from the Public Safety Group
The responsiveness and professionalism of the support team have been exceptional, which is very important for an international training provider like us.
What have students and delegates found most useful?
Following successful completion of the training, students consistently report benefits in the following areas:
• increased confidence in emergency situations
• improved practical life-saving skills
• certification supporting professional development that is internationally recognized and aligned with current guidelines
• better preparedness in both professional and personal environments.
How have the course materials supported your delivery of the training?
The course materials support our teaching very effectively. Strengths include:
• clear explanations
• logical layout
• good visual support
• alignment with practical teaching
• ease of use for students
The materials allow us to maintain consistency while still adapting training to varying operational contexts.
ECSI course materials are distributed in the UK and Europe by Mare Nostrum Group on behalf of Public Safety Group. For more information on how to become an ECSI instructor or approved ECSI Education Centre please contact us at jbl@marenostrum.co.uk or visit mngbookshop.co.uk/ecsi