Issuu

Issue 91 | October/November 2011

Stress in the city

Making plans for Auckland â€” can the cityâ€™s already stressed infrastructure handle future growth?

Business wellness

Technology

Online choices

Simple tips on how to build a healthy, happy company

Getting the most from your cellphone battery

What is search engine optimisation really all about?

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www.aucklandtoday.net.nz October/November 2011 | 3

Contents

Issue 91 | October/November 2011

Stress in the city

Making plans for Auckland — can the city’s already stressed infrastructure handle future growth?

Business wellness

Technology

Online choices

Simple tips on how to build a healthy, happy company

Getting the most from your cellphone battery

What is search engine optimisation really all about?

Auckland Today

Issue 91

20,162

News

ABC circulation as at 30/06/10

www.aucklandtoday.net.nz

6 Sales

The seven deadly sins of sales management

Head office Academy House 47B Birmingham Drive Middleton PO Box 1879 Christchurch

6 HR

Handling youthful habits

7 Business coaching

Five ways to cut start up costs

managing director

Synthetic cannabis is fair game

General manager

8 Technology

Rebecca Harris

Getting the most from your cellphone battery

administration Kylie Moore admin manager Kelly Clarke Kimberley Wells Judy Slater Tayla Brown Narinder Jeet

8 Online

What is search engine optimisation really all about?

9 The economy

Unlocking ethnic potential

10 Cover story

sales & advertising

Auckland’s grand plan

sales executives

newsroom Jonathon Taylor editor Bridget Gourlay chief reporter Marie Sherry Phone: Fax: Email:

22 Initiatives

• Hair salon Hue creates a colourful niche • Tip Top celebrates its 75th year • The IBM Data Centre combines green design with cutting edge technology • Delamore Lodge is a luxurious place to escape to on Waiheke Island

7 Legal issues

Gary Collins

Robert Cochrane Grant Williams Jane Watson Mandy Woods Annabel Judd George Ziegler Janet Campbell Mogens Petersen

Business

03 961 5050 0800 555 054 editor@academy.net.nz

13 Events diary

30 Property Industry Awards

• Joint venture projects by two companies have resulted in merit recognition in the Property Industry Awards 2011

33 Property & Construction

• Sharp Decorating has a flair for colour • The Drain Surgeons work wonders with water • Watts & Hughes Construction keeps it interesting by tackling projects ranging from the different to the difficult

Find out what’s on near you

13 Tourism

Facing an energy constrained world

14 Business wellness

Simple tips on how to build a healthy, happy company

40 Business development

• Slipper Electrical delivers customised solutions • CMI Fasteners know what it takes to keep everything together

16 Motoring

Jaguar’s 2012 line up sees the big cat refine its roar

17 Lifestyles

The latest MacBook Air, art for your wrist, a sun-baked destination, handmade decanter and something for the bogan lurking beneath

production Ian Knott production manager Carolynne Brown production co-ordinator CJ McKay designers Kirsty Opie Jarred Shakespeare Sarah Betman Phone: Fax: Email:

03 940 4732 0800 555 054 production@academy.net.nz

Disclaimer: This publication is provided on the basis that A-Mark Publishing is not responsible for the results of any actions taken on the basis of information in these articles, nor for any error or omission from these articles and that the firm is not hereby engaged in rendering advice or services. A-Mark Publishing expressly disclaim all and any liability and responsibility to any person in respect of anything and of the consequences of anything done, or omitted to be done, by any such a person in reliance, whether wholly or partially upon the whole or any part of the contents of this publication. Advertising feature articles are classified as advertising content and as such, information contained in them is subject to the Advertising Standards Authority Codes of Practice. Contents Copyright 2011 by A-Mark Publishing (NZ) Ltd. All rights reserved. No article or advertisement may be reproduced without written permission.

ISSN 1173-1508 (Print) | ISSN 2230-6188 (Online)

www.magazinestoday.co.nz

* CONDITIONS OF ENTRY: One entry only per person and must be sent on the official entry form or as otherwise stated. Entry is free and open to all residents of New Zealand. All entrants must be over the age of 18, proof of identity and date of birth may be requested. Employees and their immediate families of Academy Publishing, the promoter and agencies associated with any promotion in this publication are ineligible to enter. Winner(s) will be notified by e-mail/phone. The judges’ decision is final, no correspondence will be entered into. No responsibility is accepted for late, lost or misdirected mail. Prizes are not transferable or redeemable for cash. Academy Publishing, the promoter and agencies associated with any promotion in this publication shall not be liable for any loss or damage whatsoever suffered (including but not limited to direct or consequential loss) or personal injury suffered or sustained, during the course of prize winning travel or in connection with any other prizes won. Academy Publishing, the promoter and agencies associated with any promotion in this publication accept no responsibility for health, luggage, insurances, travel, personal expenses and transfers other than specified. Entries remain the property of Academy Publishing, the promoter and agencies associated with any promotion in this publication and cannot be returned. Academy Publishing, the promoter and agencies associated with any promotion in this publication reserves the right to photograph and publish winners. Entries may be used for further marketing purposes by Academy Publishing, the promoter and agencies associated with any promotion in this publication but are not made available to any third party.

4 | October/November 2011 www.aucklandtoday.net.nz

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www.aucklandtoday.net.nz October/November 2011 | 5

News | Sales

Avoiding pitfalls on the success By John Treace

I have been part of many business turnarounds in my career, and in all situations I have noted the errors consistently made by sales management, all of which negatively impact team morale and sales.

ladder

Here are seven of the deadly sins of sales management:

We have all heard of the traditional conflict between sales and marketing. The sales team says the product is priced too high or not what the customer wants. Marketing may say the sales force is not well trained, too small, ineffective, or a myriad of other complaints. Sometimes these are valid complaints, but if they aren’t valid, or are merely excuses for poor performance, it is imperative that management recognise this situation. There is nothing worse than having the sales and marketing departments at each other’s throats; it’s a formula for business failure and management must create collaboration and understanding between the two groups.

Poor people management

Powerful investment groups don’t invest in companies; they invest in people. People are the most important ingredient in any organisation. At the heart of highperformance organisations is management that obtains the willing cooperation of others to achieve its goals. To gain the willing cooperation of others, employees must see that management genuinely cares about them, that they can trust management’s word, and that management focuses on distinction in all aspect of the business.

Poor metrics

Lack of deep understanding of the business

Metrics are the numbers that tell us where we have been and where we are headed. They should act as the radar that lets us know well in advance of impending problems. A large number of sales management teams get into trouble due to ineffective metrics—or in extreme cases I’ve seen, no metrics at all. In today’s high-velocity markets, it is imperative to have a solid dashboard of metrics to guide the sales ship and keep it out of trouble.

Conflicts with marketing

and invoiced. When the sales process is changed or modified, expect the sales force to need time to adjust. During a period of adjustment to a new process, expect sales to be impacted. When the sales process is changed, all of management should expect sales, as well as sales forecasting, to be affected and in a direct proportion to the degree and type of change, at least for the short term.

Not holding people accountable

Holding people accountable for their performance is a cornerstone of powerful organisations. This is especially true during trying times, when management is inclined to lighten up on performance standards. During a downturn, it is better to reduce quota requirements than look the other way on non-performance.

Poor award programmes

Award programmes need to be seen as achievable and fair. Reps need to see the playing field is level and that everyone has a shot at winning recognition. It is amazing how many companies have award programmes that are slanted in favor of a few preferred individuals. This sends a morale-damaging message to all reps, including the favoured ones: that some are valued over others.

Changes to sales process

The sales process includes all the steps and procedures a company puts in place on its way to having the product delivered

Failing to know the business at a deep level is one of the surest paths to failure. When sales are going well, the lack of deep business understanding usually does not appear as a problem, but when business is challenged by sagging sales, it is. These are the times when a thorough understanding of the company’s customers, products and services, and sales process is critical. Without it, sales reps cannot be confident in the course taken by management. John Treace has 30 years experience as a sales executive in the medical products industry and has spent a decade restructuring the sales departments of struggling companies. For more information visit www.treaceconsulting.com

Bad habits to the fore

By Eva-Maria

whether values about respecting others have been instilled while growing up.

Day in and day out, more and more youth are coming into the workforce. Half the world’s population is under 25 years old, and the new generation’s work habits — for better or worse —are following them into the workforce.

Having asked around, some of the most common problems with youth are coming in with scruffy clothes, bad attitudes and showing up late for work. Why do they do that? They know when their shift starts… do they not own an alarm clock?

Bad attitudes, scruffy work clothes, turning up late and showing disregard for the business world are common criticisms levelled at the younger generation. Sure, that sounds like a generic youth attitude. The youth mind-set is a hard one to understand, but when it comes to it, unless your generation wants to be blamed for the bad habits instilled in today’s youth, it may be good to pay attention to what they react to, and what will help them achieve more in your business. Many attitudes come down to the parenting young people have received. Do they respect you as an employer and do they respect adults in their lives? Showing up in scruffy clothes raises the question as to

If only things were that simple. When a young person’s shift starts at 9am, they’re likely to show up at 9am on the dot, in scruffy clothes… perhaps that’s how they actually dress. But bad attitudes aren’t kept in check unless someone complains. So tell them! Older generations understand that a 9am start time means coming into work 10 to 15 minutes early, so they’re dressed and ready for work. Well, not in this world — youth will show up when they’re expected, sometimes later. The warning for being late will be obvious, but not when they show up on time then spend 10 minutes getting into ‘work mode’.

Explicit instructions What’s the way out of it? Tell them what you expect and why — whether it’s about the dress code, attitude or time management.

6 | October/November 2011 www.aucklandtoday.net.nz

What may seem obvious to you about workforce attitudes will be different to today’s youth due to their parenting they received. If you expect to run your business in a particular way, don’t leave it to their common sense to decide what’s right and wrong — tell them. Come up with a Code of Conduct with all the rules written out. If they come to work ‘on

time’ instead of 10 minutes earlier or are wearing a ripped shirt, point them back to ‘the rules’, with no ifs or buts about it. Eva-Maria is a 20-year-old consultant, family coach, international speaker and author of the parenting book ‘You Shut Up!’ She works with groups, corporates and families to improve adult-teenager relationships.

5 ways

News | Business Coaching

to cut start up costs

By Nick Harley

Starting a business can be a daunting task, especially if you have given up your main source of income to start your new venture. Data from Statistics New Zealand indicates that 53 percent of small to medium-sized enterprises (SMEs) fail within the first three years. Research suggests that two-thirds of business collapse is due to financial difficulties associated with poor financial management. Nobody starts a new business believing their business will fail, but it can soon become apparent that the dedication and amount of work involved is more than you bargained for, as well as the increasing costs of actually running the business. Even if you have an outstanding idea and a killer product, it is almost impossible for you to become a market leader without spending any money. You’ll need advertising and marketing costs, expansion costs, branding, everyday running costs. The list goes on and can quickly spiral out of control. Here are five cost effective ways to get your business idea off the ground:

Don’t quit your day job until you’re ready

Many people fall into this trap. They believe that if they quit their job on Friday, they can start their new business the following Monday. Unfortunately new businesses take a long time to generate enough income to stay alive, never mind enough for you to also take a wage out of the business. Make sure you plan your new venture carefully and don’t quit the day job until the business is off the ground. Don’t forget that by starting your new business your everyday costs will actually increase, because you’ll be supporting not only yourself, but the business growth too.

Don’t hire staff

If you are looking for a graphic designer to help with branding, a website

designer to give you a great website and a marketing company to help get your name out there, it’s unlikely you’ll be able to afford to take on these people for significant amounts of time. Instead, outsource the work in seperate projects to get the jobs by the right people with the right skills. Don’t try and cover every area yourself, focus on what you are good at and hire the experts to give you a quality business image and save you time and effort and without the hassle of employment red tape.

Exploit social media

Everyone has heard of Facebook and Twitter, but do you realise how effective they

can be to get your business name out there? Even though Facebook seems to be losing its edge these days, there is a huge potential audience there that just cannot be ignored. Twitter is essential for finding people who may have an interest in your business or are in a similar market sector. Maximising the use of these will ramp up awareness of your business venture in no time at all and best of all it won’t cost you a cent.

Networking

Nobody will use your business or service if they don’t know you exist. Join business start up groups in your area and show your face at local networking events.

Synthetic cannabis fair game in test arena Growing use of synthetic cannabis could leave employers exposed if their staff have accidents in the workplace. Employers wanting to test workers for synthetic cannabis use need to review their drug and alcohol policy now that the Government has banned 16 synthetic cannabis-like substances, including Kronic. The New Zealand Drug Detection Agency (NZDDA) last month reported that out of 39 random samples which tested negative for cannabis and methamphetamine, 26 percent tested positive for synthetic cannabis. The agency is now able to test for synthetic cannabis. Employers are required by law to identify hazards at work and to take all practicable steps to avoid employees from suffering harm in the workplace. Drugs and alcohol are specifically identified as potential hazards. The term “drugs”

can include illegal and legal drugs such as synthetic drugs and prescription drugs which affect cognitive ability.

unless there is an express drug and alcohol policy in place. And even then, an employee can refuse to undergo a test.

Many employers already have drug and alcohol policies in place, which enable them to conduct drug and alcohol testing on employees in certain circumstances and to instigate disciplinary proceedings up to and including dismissal where the test results are positive.

In those circumstances, an employer may be able to draw adverse conclusions from such a refusal.

Statistics show that 30 percent of post accident/incident and reasonable cause drug tests are positive and that 13 percent of random drug tests and eight percent of pre-employment drug tests are positive.

They are usually well organised and free to attend. If this really isn’t your thing, start by inviting potential clients for an informal coffee.

Create a business plan and budget

Would you go on holiday without planning how you will get there, where you will stay, what you will do and how much you will spend? No? Well, don’t run your business that way. Create a business plan using any of the free templates available online and include as much detail as possible. It should include a financial plan detailing your costs. Nick Harley is a web enthusiast, entrepreneur and industry commentator. He specialises in start-ups, first stage growth and social media marketing. For more information visit www.zealance.co.nz

Employers who wanted to introduce a drug and alcohol policy, must consult with staff, explaining why a policy is necessary and how it would be implemented.

Limitations

An employee’s right to privacy must be balanced against the requirement to have a safe and healthy workplace, where employees are not putting themselves and others at risk by being under the influence of drugs or alcohol at work.

But drug tests do have limitations. Even though a drug test may return a positive result, this does not necessarily mean that the employee was under the influence while at work. Each case needs to be considered on its own merits. But employers cannot instigate such testing

Article supplied by Sarah Townsend and Summer Pringle, employment law specialists at Duncan Cotterill. For further information contact Sarah Townsend at (03) 379 2430, 021 226 3538 or email s.townsend@DuncanCotterill.com

‘03448’

www.aucklandtoday.net.nz October/November 2011 | 7

News | Technology

Getting the most from your

cellphone battery By Ian Knott

I recently bought a new smartphone — an HTC 7 Trophy Windows Phone to be exact. I’d trialled one and loved the Windows 7 operating system so much that I was determined to make it my next mobile phone. I knew that modern mobile phones shipped with a partial battery charge and so keen was I to play with my new toy, I slipped in my SIM card and began enjoying my phone. I got about half a day’s use out of it before the battery died, after which I left the phone on charge overnight.

One of the most important, yet least known facts about lithium-ion batteries (and this is where I went wrong), is that you should NEVER fully discharge them. Always put your phone on to charge when there is about 1 bar of battery life remaining. There is a common myth regarding the ‘memory effect’. This is in regard to people thinking that if you charge your phone before it’s fully discharged enough times then the battery will actually forget how to fully charge. This simply isn’t true. Believing this will cause you to constantly over-discharge your battery and therefore inadvertently shorten its life.

From that point on I found I was only getting 1.5 days usage out of my battery before it required charging again, even though I wasn’t using the phone for anything more than the occasional text and call. This just didn’t seem right to me.

It’s worth noting that your battery begins oxidising (degrading) from the moment it is manufactured. For each year the battery has been stored at room temperature, the battery life will decrease by 20 percent. So unless you’re buying the latest model phone then you might not be starting with a fully capable battery.

I was well aware of batteries requiring a solid 12 or so hours first charge, but I also thought modern batteries made that requirement not so important. I was wrong — well kind of.

Here are some more handy tips for extending your battery life, although some might defeat the purpose of owning a smartphone altogether:

I decided that my battery was faulty and rang up the shop where I bought it. The staff member asked me if I gave the battery a 24 hour charge straight out of the box. Twenty-four hours? Seriously? I replied that there was no mention of that seemingly bloated requirement in any of the documentation that accompanied the phone, and that I had given it an overnight charge instead (I neglected to mention that I had drained the battery first). After a few more questions, we agreed that the battery must be faulty and I got it replaced with a brand new one that I took straight home and gave a 15 hour charge before I even turned the phone on. This prompted me to do some research into the facts and myths surrounding mobile phone batteries, what the initial charge requirements are and how you can get the most out of your battery life. Essentially there are two types of mobile phone battery (with some small variations of each). Older phones use a Nickel-cadmium or Ni-CD battery and more modern phones use Lithium-ion batteries. Each type has very different charging requirements, so it pays to check (it’ll be noted on the battery itself) or in the phone specifications. Ni-CD and lithium-ion batteries operate differently but both require ‘initialising’ before first use. Ni-CD needs a good 16 hours first charge and after that needs two to four full discharge/recharge cycles before the battery is at its optimum. After that they can handle recharging at any stage of discharge.

■ Don’t leave your mobile in a hot car for lengthy periods of time, or in your pocket if you can avoid it. Nothing drains a battery faster than it being hot ■ Turn off Bluetooth — it’s a massive power drainer. Also turn off WiFi if you know you’re not going to be using it. Your phone will constantly be searching for wireless networks otherwise. Likewise with GPS and infra red capabilities ■

If you’re not using your phone for an extended period of time (a spare backup phone for example) store the battery in a sealed container in the fridge. Don’t store it on full charge or empty — about 40 percent charge is ideal. This will prolong the life of the battery a great deal. Make sure that battery returns to room temperature before you use it

■ If you get emails on your phone, having an automatic send and receive every few minutes uses a lot of battery. Change it to manual, or a longer period if you can ■ If you only use your phone for texting and calls then turn off 3G and just use the GSM network. This alone will make a big difference So ultimately, yes, the initial charge out of the box is important, but it certainly doesn’t need to be a whole day. Follow some simple battery care and preservation guidelines and you’re less likely to be caught out with the “low battery beep of death” when Murphy’s Law dictates that you’ll need it the most.

Ian Knott has been commentating on Lithium-ion batteries only need a 5-6 hour various forms of technology for the initial charge straight out of the box. It’s last 16 years. He’s had columns on highly likely that the battery meter will be gadgets, gaming, computing and digital telling you it’s fully charged after about an entertainment in many newspapers, hour or so — it’s lying to you. Resist the urge magazines and websites in New Zealand to start using the phone until the 5-6 hour and overseas. initialisation period is up. 8 | October/November 2011 www.aucklandtoday.net.nz

What is search engine optimisation really all about? By Suzanne Carter

Search Engine Optimisation (SEO) is essentially preparing a website for search engines. The aim is to increase traffic to the site and therefore increase business through enquiries and sales. SEO will help improve your website’s presence to search engines by highlighting targeted keywords that potential customers use when searching for a product or service. It is a detailed process which includes intensive keyword research to ensure your website appears when someone doing an online search enters relevant and targeted keywords. It is also important to review the structure of your site from a technical perspective, as search engines need to easily find and navigate your site.

Creating trust, credibility The content of your website must also be reviewed as it is very important to have a good amount of quality and relevant copy on the website. Also worth noting is that search engines and users alike look for content that creates trust and credibility. Headings and page copy should also be optimised for maximum effect. In addition the content must be laid out in an easy to read format with paragraphs and bullet points and also have perfect spelling and grammar.

Marketing You may also have heard of the term Search Engine Marketing or SEM. This is the process which follows on from the SEO of a website. It assists with the online promotion of your website through link building, content-based marketing (like blogs and articles), PPC campaigns (such as Google Adwords) and social marketing (Twitter and Facebook).

As it takes time to lift the profile of a website, it is important the Search Engine Marketing process is started sooner rather than later. There is a common expectation that it will all happen overnight. Unfortunately, this is not the case. Depending on several factors, it can take some websites up to 12 months to really start achieving search engine generated enquiries. There really is no point in having a great looking site if it is invisible to those searching the internet looking for your particular product or service. It is therefore important that your website is well prepared for search engines and that work is done to lift its in order to achieve an increased number of targeted visitors.

Investing in success Search Engine Marketing is a powerful way of achieving this, but does involve an investment to achieve success. While there are elements of specialist search marketing that you can undertake yourself, utilising an experienced specialist company will result in a return on investment that will increase as your website gains credibility and improves in popularity. Depending on your product or service, you will find that a professionally managed SEM campaign will quickly pay for itself. Search Engine Marketing is an essential part of developing and marketing your business and should not simply be ignored, but rather be embraced as an effective and critical element to the success of your online business. Suzanne Carter is the business development manager for Limelight Online Ltd, a website design and development company. She has over 15 years website industry experience and a passion for working with clients to enhance businesses through the internet. Email scarter@limelightonline.co.nz

News | The Economy

Inclusion the pathway for

The Office of Ethnic Affair’s new project consists of providing:

economic growth A new initiative is being launched by the Office of Ethnic Affairs to improve the contribution ethnic businesses make to the New Zealand economy. Ninety-seven percent of businesses in New Zealand employ fewer than 20 people and many of these small to medium size enterprises (SMEs) are estimated to be run by ethnic minorities. The more efficient and productive they are, the more efficient and productive New Zealand is. However, many ethnic business people find it difficult to understand the business culture and regulations within New Zealand.

It means there is often little connection with mainstream businesses, and market opportunities are going untapped. To change that the Office of Ethnic Affairs (OEA) is creating a platform to enable ethnic SMEs to easily make connections with mainstream businesses. This is expected to be mutually beneficial — mainstream SMEs are expected to gain improved pathways to overseas markets by drawing upon the local and offshore connections of ethnic SMEs in New Zealand. The Office of Ethnic Affairs has joined in a strategic partnership agreement with ANZ New Zealand as well as working with other organisations including Economic Development Agencies New Zealand. “Ethnic small and medium sized businesses are a latent and potent force for the economy, whose contribution towards economic rejuvenation remains untapped,” says Mervin Singham, Office of Ethnic Affairs director.

Catalyst “We’re delighted to be working with the ANZ and other partners to become a catalyst for unleashing improved economic performance. “It’s essential that government develops strong connections with the private sector

e -wast e Eliminating

We think about recycling our glass, newspapers and plastic, but where do you think all of our old office equipment winds up?

An estimated 80,000 tonnes of electronic waste is dumped into landfills each year. And not only is it the fastest growing type of waste in the world, it is more toxic than normal household rubbish. According to eDay, a not for profit recycling organisation, computers and other electronic devices can contain toxic heavy metals such as cadmium, lead and mercury. The plastic casing and wiring of computer equipment can also contain hazardous materials, such as brominated flame retardants. A 2006 report estimated that there are 16 million electronic devices currently

to help provide an impetus for new business relationships, to unlock the potential.”

■ An online database to connect ethnic businesses with their mainstream colleagues and provide ‘how to’ guides about doing business in New Zealand

■ A series of workshops about undertaking business in New Zealand

■ A ‘how to’ business

ANZ managing director business banking, Fred Ohlsson says “This project is all about making connections, whether it’s connecting migrant entrepreneurs to New Zealand business networks, introducing investors to New Zealand business opportunities, or finding new markets for New Zealand exports.

directory providing information about doing business in NZ

■ A series of workshops around the country to connect ethnic businesses to regional key players

■ A two-day business symposium in 2012 developing engagement and connections.

“At ANZ we specialise in helping new businesses get started and grow, and we’re also the only New Zealand bank with strong networks throughout 28 markets across Asia Pacific. It’s an excellent fit with our business and we believe it has the potential to deliver considerable economic benefits for New Zealand.”

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sm Want a new Warriors

bag?

in use in New Zealand. Today, much of this equipment is now reaching the end of its life and is being disposed of in landfills. However, recycling safely your old machinery is fairly easy. Items in good condition can be donated to genuine charities through www.donatenz.com or sold on www.trademe.co.nz Dell offers free recycling of its own PCs for consumers, otherwise there is a nationwide network of drop off locations for e-waste recycling. This initiative, called RCN e-Cycle, is not for profit so only charges a small amount for recycling (just enough to cover its costs). In Auckland, the centre is located in Albany on the North Shore.

Tell Auckland Today who your favourite Warrior is and why (in 50 words or less) and go in the draw to win a Warriors smartphone and cooler bag.

For more information check out www.e-cycle.co.nz and www.eday.org.nz

Email: promotions@academy.net.nz by Friday October 28th 2011 to be in to WIN! www.aucklandtoday.net.nz October/November 2011 | 9

News | Cover Story

g n i k a M r o f s n a l p . . . d n a l k c Au

Stress Six years in the making and finally our day of days arrived. As the curtain lifted that September evening, Auckland sparkled in perfect springtime stillness.

Embracing the waterfront

But under the harsh glare of a global spotlight flaws in the picture came to light. The opening night of Rugby World Cup 2011 was the city’s big chance to set a precedent, not just for a one-off event but for its future.

It’s been done before — arguably one of the most successful transformations of an urban area in New Zealand’s history has been Wellington’s waterfront. Once cut off from the CBD, it is now a space where the city-dwellers walk, run, dine and play. The seafront has won about numerous national and international awards (35 in one count!) and the area is consistently rated as one of the best public spaces in New Zealand and Australia.

Instead of it being a great leap forward, launched on the back of good planning, the city of sails revealed itself to be still haunted by transport and infrastructure nightmares that have been decades in the making. The people of Auckland passed with flying colours, turning up in double the anticipated numbers. But the overly enthusiastic participation revealed the cracks as the city’s transport infrastructure crumbled under the strain. All this coincided with the release of the draft Auckland Plan — what the new supercity council would like Auckland to look like in 2040. Not only does it include plans to transform transport, but sets high goals to lift the city’s GDP, living standards and to accommodate a hefty population rise. Bridget Gourlay looks at the plan and reactions to it.

10 | October/November 2011 www.aucklandtoday.net.nz

First up, there’s the waterfront. We are the City of Sails after all and the council wants to transform the waterfront into a better, brighter place.

So for Auckland to follow in the capital’s footsteps, it is opening up more of the waterfront to the public. The Wynyard Quarter, previously known as the Tank Farm, has just been opened up and revitalised, and is receiving positive feedback. But it’s still going to get another serious upgrade. The plan, currently out for consultation, is to turn this space into a “harbourside community” complete with parks, plazas, apartments, shops and offices. The old traditionally marine industries will also be staying on. By 2040, the waterfront is expected to be a major driver of Auckland’s economic future contributing $4.29 billion to the city, directly supporting 20,000 new fulltime jobs and contributing indirectly to a further 20,000 jobs across the region — largely in the cruise industry, tourism and construction. The Waterfront Plan, to be completed in early 2012, aims to be a public waterfront, connected to the city. Rounding that off is the proposed additions to the Auckland Harbour Bridge — two walking and cycling pathways that run alongside the traffic lanes. This cost will be off-set by a $2 charge to cross.

News | Cover Story

in the city Population push

In 1840 New Zealand’s first governor, William Hobson, chose the Auckland isthmus as the site for his new capital. He was attracted by the fertile soil, the waterways and the large Maori populations close by. Fast forward 160 years and Auckland is a sought after place for very different reasons. On the fertile soil stands tall office buildings and a vibrant downtown, the waterways are used as streams cutting through city parks and backyards. Today the Maori population is one of many ethnicities that make up one of the most multi-cultural cities on earth. One of the most interesting aspects of the new plan is the amount of new people living in Auckland by 2040. It’s expected between 700,000 and one million new residents will become Aucklanders over the next 30 years. If Auckland continues to grow as it has in the past with its suburban settlement patterns, then we will require approximately 32,000 hectares of new land. Here lies the catch. The plan aims to hold 75 percent of growth inside existing urban boundaries to ensure a compact city — given the environmental consequences and wide range of infrastructure costs associated with a larger city. Already famous for ugly urban sprawl, the Auckland council doesn’t want to increase this. So the new residents will need to live within the city, meaning well designed apartment blocks and rows of houses will need to be created. “Interestingly, some of Auckland’s more intensively developed suburban housing is in Ponsonby and Freemans Bay, showing that more intensive living can have highly desirable qualities and still provide the lifestyle choices that Aucklanders want,” the council plan writes in its discussion of this issue. To radically improve the quality of urban living across Auckland, the council is developing an Auckland Design

Compendium providing specific criteria associated with Auckland’s unique landscape, landform, climate, local context, heritage and public open space qualities. Development will be encouraged to also consider environmental design principles. Until recently, the CBD had the suits and the nightlife, but few called it home. A push for more apartments resulted in a dramatic rise of CBD occupants, which now number 22,000. And a good chunk of the new population is expected to live in the CBD too - the number of city centre residents is expected to soar to 50,000 plus by 2032.

Although some of the most functional and beautiful cities in the world, such as Paris and Copenhagen have dense populations, not everyone is sure the council is on the right path with its high density plans. Orewa Councilor and former Newmarket Business Association chief executive Cameron Brewer says the Government isn’t convinced by the planners’ drive for a ‘compact city’ model. “Ministers have asked for more work to be done to show it’s not going to lead to less affordable land and housing. That work has been less than forthcoming.”

Transport Auckland may be famous for its shining harbour and bustling centre, but across the country the city’s traffic problems are just as well known. Despite it only having a fraction of the population, Auckland’s gridlocked traffic is just as bad as huge cities worldwide. And with the population set to increase, the infrastructure needs to get better and better. The Auckland plan wants to open up Britomart (which currently ends in the CBD) with a 3.5km rail tunnel, part of the much-discussed city rail loop. The plan says the proposed $2.4 billion two-way link, which would include three new underground stations, received overwhelming

support in public responses to the Auckland Unleashed discussion paper. It would create the city’s “most significant place-shaping,” opportunity by allowing increases in train frequencies across the entire rail network.

A report by law firm Meredith Connell into the RWC opening night fiasco found a city loop through the Britomart station would have reduced the severity of the September 9 delays. The rail loop has long been a cherished desire of Mayor Len Brown, but the Government has not been so eager to front up with the cash. In May, Transport Minister Steven Joyce released an upsetting review for the pro-rail contingent, conducted by the Ministry of Transport and the Treasury in conjunction with the NZ Transport Agency. “More work needs to be done to determine the full future transport needs of central Auckland before proceeding with a project like the CBD rail link,” Joyce said. Specifically, the review found that although the estimated construction costs for the CBD rail link were largely sound, the transport benefits of the project were estimated at $387 million rather than the $1319 million assessed in the business case; and would only have a modest impact on traffic. Auckland Chamber of Commerce CEO Michael Barnett also isn’t sold on the CBD rail loop. He says there are three or four other big projects that need to be completed with similar if not more urgency and commitment. “If you rank them, which (project) will provide the greatest benefit for Auckland? As well as the city rail link, the draft plan encouragingly lists (but has no funding strategy for) at least two other transformational transport projects for substantial completion by 2020 — the Auckland Manukau Eastern Transport Initiative (AMETI) and construction of an efficient road connection between SH1 at East Tamaki and SH20 at Onehunga. But unlike the city rail link, both of these projects are supported by uncontested value for money propositions,” he says. Feature continues on next page >>

www.aucklandtoday.net.nz October/November 2011 | 11

News | Cover Story

“Auckland benefits internationally from New Zealand’s reputation as ‘clean and green’. While this image may be over-inflated, (our) reputation as a pristine and remote ‘safe haven’ has become increasingly appealing in an increasingly risky world.

“Given our overarching goal for an effective, efficient and safe integrated transport system that supports Auckland’s (and New Zealand’s) economic growth — improved, more reliable commuter services and more efficient freight supply systems — it would be foolish if we make the city rail link our sole investment priority against the hard evidence of other big projects demonstrating value for money and potential to contribute to lift our GDP growth,” Auckland Chamber of Commerce CEO Michael Barnett says.

Business Originally a port town, Auckland has always been the nation’s primary business hub. So it makes more than a little sense that future-proofing the local economy is part of the plan. In short it wants to shift the economy from being importled to export-driven and encourage the emergence of “new economy” sectors. This needs to be complemented by long-term sustainable growth in the country’s internationally competitive sectors, such as tourism, food and beverage, and tertiary education and training. “Auckland also benefits internationally from New Zealand’s long-established reputation as ‘clean and green’. While this image may be over-inflated, New Zealand’s reputation as a pristine and remote ‘safe haven’ has become increasingly appealing in an increasingly risky world. “Qualities such as food safety, clean environment, little corruption and low crime rates are embedded in New Zealand’s tourism proposition and key export industries. “So long as this reputation is maintained and enhanced, Auckland and New Zealand have the potential to benefit from the global shift to green growth,” the plan writes. Some business leaders are already emphasising this reputation as a key distinguishing factor, but the plan aims to ensure we keep this reputation. And one of the best ways to do so is to walk the talk. That’s why the Auckland plan wants the city to strive towards a low carbon economy. “The low carbon market is the fastest growing globally, estimated to be worth $4.3 trillion by 2015. New Zealand Trade and Enterprise notes that a clean economy could result in a $150 billion high-value, low carbon export economy for New Zealand by 2025,” it notes. The plan is also for Auckland’s green-economy to centre on “development, commercialisation and deployment of clean technologies and smart thinking to transform existing sectors and create dynamic new ones, particularly low carbon sectors”. Another idea on how to boost Auckland’s financial success is to capitalise on already strong links to the Asia-Pacific region. “The attraction of international students and the importance of ‘export education’ as a significant economic contribution has further improved Auckland’s links to Asia and the Pacific. These are strengthened through the free trade agreement with China, and potentially with India. Auckland has the opportunity to capitalise on its close connections with the engine-room of world growth.” Also being recognised is how critical SMEs are to the city’s economy. Of the 159,000 businesses listed in Auckland in 2010, 96 percent have fewer than 19 employees. But it acknowledges something SMEs have been saying for years — that bureaucracy can be stifling. Therefore, the council will be improving the way it exercises its regulatory functions, such as ensuring its plans are simple, transparent and accessible. It also plans on streamlining the consent process and developing consistent and fair funding policies. 12 | October/November 2011 www.aucklandtoday.net.nz

Other ideas include a Maori economic powerhouse and boosting the rural and maritime economy.

South Auckland The Auckland plan makes no bones about some of the poverty seen in the city, especially in South Auckland.

Submiss ions on the draf Auckland t Plan, as w ell as the Auck land City C e ntre Masterp lan, the W a t erfront Masterp lan and t h e Economic Developm ent Strategy close on Tuesday , Octobe r 25.

“The magnitude and scale of under‑achievement in education, high rates of unemployment and health inequalities make this an area of national importance,” it states. The council estimates more than 90 percent of the new employment opportunities in the area will require NCEA qualifications. That’s a clear problem for South Auckland teenagers, as more than half of them leave school with “virtually no school leaving qualifications, and future opportunities.” Ironically, there are many employment opportunities in the area, such as at Auckland Airport. Therefore, the council wants every young person to develop a plan while at school for further education, training or employment. It also has a raft of ideas to support the health and home ownership opportunities of the poorest Aucklanders, and wants every child under five in early childhood education. Councilor Cameron Brewer calls these goals ‘pie in the sky’. “While the spatial plan legislation requires a broad integrated strategic direction for Auckland, it does not

demand the council to spell out the likes of specific education and health targets when central government is the primary funder and driver of these policy areas. “Let’s just say, none of these targets will appear in any political party’s manifesto this election because most in Wellington wouldn’t promise things so unobtainable. It is wrong then to lump those social policy targets on the ratepayers of Auckland. Because the council has no means to deliver them, and Wellington will never sign up to achieving them, the targets are misleading at best.” Like any modern city staring down its own future, there are probably more questions than answers, but at the very least, addressing issues that have been assigned to the ‘too hard’ basket for too long is an encouraging start.

News | Tourism/Communication

Tourism

in an energy constrained world The vulnerability of global tourism to oil prices, concern over future oil constraints and whether sufficient investments are being made in sustainability, is coming under increasing scrutiny.

and I would value discussion with Middle Eastern tourism experts on their views on this and how investments that are based on solid growth are made. “Some of the more detailed research in New Zealand, for example how certain types of businesses or tourists are affected by higher oil prices, is likely to be applicable elsewhere in the world, especially the Middle East,” she says.

Leading industry researcher Dr Susanne Becken, associate professor at Lincoln University, is set to raise questions over “There are important aspects of the oil current global tourism growth projections at intensity of supply chains, for example energy the second World Green Tourism Conference in embodied in water and food, which could be Abu Dhabi this December. very relevant for the Middle East.” Currently leading two government-funded Tourism is New Zealand’s biggest export tourism programmes in New Zealand, Dr earner, attracting 2.5 million tourists a year Becken will speak on ‘Tourism in an energy with an average stay of 23 days, compared to constrained world’. just three days that tourists spend in the UAE. “This is a topic which does not receive the Dr Becken says New Zealand’s image as necessary attention at the moment given that a clean, green country has kept it at the energy is one of, if not the, most important forefront as a travel destination of choice for input factors into tourism. holiday makers, and this is something Middle Eastern countries can aspire to. “The fact that World Green Tourism is hosted by an Arab country where oil export plays But she warned that the image has been an important role adds to the opportunity achieved through serious efforts towards of sharing my research findings on tourism’s sustainability, ensuring tourists do not vulnerability to oil prices and future oil accuse the country of ‘greenwashing’ to constraints. My research focuses on how make it look more environmentally friendly tourism depends on energy and how the finite than it is. “The Middle East tries to portray resource of oil may pose challenges to tourism an image of progress and new technology in the future, in particular in connection with and this could be favourably worked into the problem of carbon dioxide emissions and tourism developments. Innovation, creativity, climate change. renewable energy resources, zero waste are “I am slightly doubtful that global tourism will keywords that could be incorporated into a Middle Eastern tourism strategy.” grow as expected over the next few decades

Events Diary — What’s Happening on the Business Front october

Overcoming Stress — Auckland Chamber of Commerce

Address by Ports of Auckland Chairman Richard Pearson — NZ Institute of Directors Thursday

November

Take a refreshing look at the everyday pressures everyone A discussion on the part faces and discover practical strategies Ports of Auckland plays in the super city, for moving ahead with ease and effectiveness. why the port is important for Auckland and To register visit www.aucklandchamber.co.nz what that means economically. To register, visit www.iod.org.nz Tuesday

october

Business Expo — Thrive International

Business people from throughout the world will be ay sd ur Th soaking up the wisdom and the lessons from 17 international business leaders at Thrive International in Auckland, New Zealand. Thrive is about celebrating Kiwi business success and innovation. It is an entertaining, action packed experience, which showcases Kiwi businesses that have achieved success locally and internationally. To register visit http://thriveinternational.co.nz october

New and Aspiring Directors Luncheon — NZ Institute of Directors

This workshop is designed for members who aspire to directorships but are unsure on how to promote and equip themselves for these positions. To register, visit www.iod.org.nz Tuesday

Creating A Proactive Credit Culture — 14th Annual Credit Management Conference Thursday

october

Keynote speaker John Roberts, Veda’s managing director, casts light on how proactive credit management and client assessment cultures can make business cash flow positive. The line-up includes speakers on upcoming privacy code, credit reporting and super priority legislation changes. To register visit www.emaevents.co.nz october

Marketing Mastery — Auckland Chamber of Commerce

Take the guesswork out of your marketing; in only three hours you will know why 90 percent of marketing efforts fail miserably. Know how to make sure your efforts succeed with strategies for campaigns and a structured marketing plan. To register visit www.aucklandchamber.co.nz

Westpac Auckland Central Business Awards Gala Dinner — Auckland Chamber of Commerce Thursday

November

Auckland Central is home to a large number of fantastic businesses who contribute greatly to Auckland’s competitive advantage and the economic success of the country. Celebrate and recognise some of these businesses, as the winners of the Westpac Auckland Central Business Awards are announced. To register visit www.aucklandchamber.co.nz November

Resolving Non-performance — Auckland Chamber of Commerce

If you employ or manage staff then the subject of workplace resolving non-performance is one you will inevitably have to deal with. Managing non-performing teams and individuals is critical to gain the best possible results in your business. This practical and insightful workshop will familiarise you with correct and effective procedures. To register visit www.aucklandchamber.co.nz Wednesday

November

Time Mangement — Auckland Chamber of Commerce

Time management skills are a critical component in your business toolkit. Used effectively, the techniques and templates in this workshop will equip you with practical strategies for improving your productivity and sense of accomplishment. To register visit www.aucklandchamber.co.nz Monday

Thursday

october

Changing Tables (Central) — Auckland Chamber of Commerce

The chamber’s ‘World Famous in Auckland’ networking event has been designed to provide you with the opportunity to promote your business in a relaxed and interactive environment. The Changing Tables format enables you to connect with at least 15 other business people over breakfast, with everyone given two minutes to pitch their products or services to the others seated at their table, in each of the three rounds. To register visit www.aucklandchamber.co.nz

November

Effective Writing Skills — Auckland Chamber of Commerce

Capturing a varied audience and communicating appropriately whether by email, letter, report, advertisements or other marketing mediums takes knowledge and skill. Clarity on what works will enhance perceptions and ensure improved results. To register visit www.aucklandchamber.co.nz Tuesday

Friday

November

Tuesday

Understanding Your Financials — The National Bank’s Business Resource Centre

For the business owner who wants to understand their financial accounts in more depth and how they can use these accounts for the financial management and betterment of their business. To register, visit www.businessresourcecentre.co.nz.

How to Manage Your Cashflow Better — The National Bank’s Business Wednesday Resource Centre

November

Cashflow is the life blood of any business. Understand why it is important to manage your business cashflow and find out how to prepare a profitability budget and a cashflow budget. Get tips to improve cashflow by maximising revenue and controlling costs using breakeven analysis. To register, visit www.businessresourcecentre.co.nz

If you would like to feature a business related event in this diary, email newsroom@academy.net.nz at least two months before the date of the event.

www.aucklandtoday.net.nz October/November 2011 | 13

News Special | Business Wellness

Happy days By Bridget Gourlay

“Take our 20 best people away, and I will tell you that Microsoft would become an unimportant company,” Bill Gates once said. For many businesses it’s no secret what their most valuable asset is — it’s the staff. No sales would be made, no order filled, no product designed if not for the staff hard at work. But getting the best from your employees sometimes needs a bit of creative thinking. Bigger corporations could snap up your right-hand man with a higher salary. The demands of home and family could cause your once amazing accountant to get distracted at work or resign altogether to become a full-time parent. Then there’s the staff that aren’t leaving, but aren’t engaged either. Unmotivated, distracted or ill, these employees cause just as many headaches as retaining and recruiting the best. So how can businesses get the health tick? How can they be vibrant friendly places staff work hard at, unswayed by offers of more money somewhere else?

Studies show that overwhelmingly people look for jobs that make them feel happy and satisfied, respectful of the work/life balance. So firstly, when figuring out how to retain, recruit and keep staff engaged, think outside of the square. In many jobs, work doesn’t just have to be done behind a desk from 9-5. There are plenty of options for staff to work in different ways as they go through different patterns of life. Here are some examples:

Job-sharing This is when a full-time job is shared by two or three colleagues. Often it happens when two parents are wanting to combine maintaining their careers while raising a young family, or when an older person is in the process of retiring and is handing over responsibility to another younger colleague.

Do: ■ Treat job sharing teams as single employees and reward their collective effectiveness. That way, each partner is likely to hold themselves accountable for the partnership ■ Develop an effective communication programme ■ Define the duties.

Don’t: ■ Go into it without prior thought. How this will work needs to be well-established.

Flexi-hours

Do: ■ Have a clear arrangement so no boundaries get overstepped ■ Communicate how well this is working.

Don’t: ■ Forget about safety. If employees are starting work early or finishing late make sure they will be safe.

Teleworking Teleworking is when a staff member works from home for all or some of the week. This arrangement is typically for care-givers but could be for anyone — for example, an employee who lives far from the office. It allows an employee to work the hours which suit them. There are usually arrangements in place, ie the worker must do a required amount of work, or be available for phone calls and emails during business hours. Teleworking, flexi-time and part-time working or job sharing can be combined. For example, a parent could work two days a week from the office and two days a week from home.

Do: ■ Have a discussed, well-planned arrangement in writing ■ If employees have to be online or able to take phonecalls at certain times (ie 9-3) then make that part of the plan

This can mean a myriad of different things. It often happens when a worker is juggling care-giving and work, or study and work. They ■ Use teleworking as a cheap form of work a certain number of hours per week childcare. To work fulltime you will need from the office, which could mean starting childcare for some of these hours.

A case study in success — ANZ In 2008, ANZ decided to do something quite radical. It changed its mindset about flexibility, deciding to have the philosophy that flexibility is a business imperative — not special treatment. It implemented a new programme called MyFlexitime where employees sorted out working arrangements which suited them, depending on their individual sets of circumstances. It covered options such as leave without pay, study leave, armed forces voluntary services leave and sports, cultural and community services leave and applied to every one of the 9000 employees, irrespective of how long they had been with the company. For example, a mother could return from maternity leave to work one day a week. As her children got older, she could build up her hours and return to full-time when ready. ANZ won the Work & Life Award at the Equal Employment Opportunities Trust’s (EEO) 2010 award. ANZ says that while flexitime makes staff lives easier and better, it also benefits the company hugely. Since 2007, parental leave return rates have increased — now a staggering 83 percent of employees who return from parental leave stay for more than 12 months, well above the target of 50 percent. The percentage of part-time workers increased from 14 to 24 percent, bucking the general New Zealand trend. Sick leave, absenteeism and turnover all decreased. The average length of staff service is now eight years. 14 | October/November 2011 www.aucklandtoday.net.nz

early and finishing early, or doing some longer hours earlier in the week so they can work shorter hours or have a day off later on.

Don’t:

Paid and unpaid leave This is when a company allows an employee to take leave other than what is legally required. It may be for further study or for a longer holiday/sabbatical. This is usually because the current legislation isn’t enough for what they need. For example, a new father might request two months leave to care for his wife and newborn, but is only legally entitled to two weeks unpaid paternity leave. An employee wanting to complete a qualification might ask to work part-time, or take study leave. Whether or not this leave is paid is completely up to the company. If the new father was a valued member of staff who would be expensive to replace, the company might chose to give him some paid leave. If the employee would be a greater asset to the company once she finished her study, the company might pay her for study leave and qualification.

Do: ■ Talk about how this will work — exactly what work deadlines need to be met while the employee is on leave? ■ Think outside the square in terms of work hours. If it all gets done well, then go with it.

Don’t: ■ Think about the short terms benefits only. Company loyalty from excellent staff members is a great asset.

News Special | Business Wellness

The

daily

grind By Bridget Gourlay

Most employees in New Zealand spend their weekdays at work following set hours. How can the office — often a scene of drudgery — become a lively, vibrant, productive place that employees thrive in? Katie Robinson from workplace wellness company Vitality Works, says it has become abundantly clear that offices are happier places when the staff are healthy. “‘Presenteeism’ is a huge issue,” she says. “That’s being at work, but doing bugger all. It’s actually a lot worse than absenteeism. There is an absolute, clear relationship between how healthy someone is and how productive they are, especially in presenteeism. This is only just being acknowledged — it’s been in research for a long time — but now by employers in the mainstream.” Encouraging healthy bodies and minds at the workplace can be done in simple ways. Robinson recommends having accessible staircases; and bike racks and showers so people can cycle, run and walk to work, or exercise during lunchtime. There could also be a lunchtime office walking group, or the company could sponsor their team to do an event like a 10km run or start an indoor netball team. At work, offices can hold ‘walking meetings’ where meetings are held as the team walk through the local park. Food is the other crucial part of good health. Robinson says businesses should see what is available at the cafeteria or vending machines and make sure there are some healthy options. The same goes for Friday drinks and morning teas — balance out the sausage rolls and cake with carrot sticks and sandwiches. Robinson says five employees could form a healthy lunch club, where each member makes a healthy delicious lunch for everyone one day of the week. This means each person gets five healthy lunches a week with only a fifth of the effort of preparing it. Poor mental health is often affected or even caused by poor physical health. Not only does regular exercise and good food lead to fitter bodies, but it reduces stress and depression.

Sitting ducks Increasingly, research is pointing to long periods of sitting as being the cause of a number of health problems. In many cases, employees drive to work, sit all day and then drive home, with few breaks from sitting. But even healthy people who exercise regularly need a break from sitting. Robinson advises businesses look into standing tables, where employees can stand at their desks for some of most of the day. Her husband stands at his desk, and “to begin with he found it hard work but now he has really noticed the difference.”

A content company Of course, there’s more than just exercise and good food involved in making the office a happy place. The basic necessities must be right. Make sure the lighting enables people to see well without being fluorescent and that the heating and cooling in the building are adequate. No one can work to the best ability if they can’t see properly or are too cold or too warm — not to mention the potential sick days off when an employee catches a cold, or gets headaches from straining their eyes. The best workplaces are the ones where staff members come to work looking forward to seeing their friendly colleagues and knowing no one is going to make them feel bad. It’s hard to work well when your every move is being scrutinised or you are being bullied or discriminated against.

To promote friendliness within the office, ensure bullying is stamped out. This can be hard to find, but the EEO has useful advice in its resources for businesses who are concerned about this issue. For example, it says companies could: ■ Conduct a confidential workplace survey to find out whether harassment/bullying is an issue for employees ■ Document noticeable changes in patterns in performance, turnover or sick days for individuals or groups of staff (such as young women or employees in a particular team) ■ Assess how much time is being spent dealing with employee complaints relating to this issue ■ Find out if the workplace practices comply with the legislation ■ Figure out what procedures are in place to protect employees from harassment/bullying ■ See if there is a clear policy or procedure for victims to make a complaint. There’s also the basic light relief — Friday night drinks, morning teas and other social activities which allow everyone to have fun together. Think about it. If the average person works 40 hours a week from age 22 until 65, then that means you spend most of your waking hours at the office. That’s often more time than you spend with family or friends; making one of the keys to a happy life a happy work environment. www.aucklandtoday.net.nz October/November 2011 | 15

News | Motoring

Stop/start technology takes off Considering the price of petrol, anything that saves fuel has to be a good idea, right? Well Volvo certainly seems to think so as it forges ahead with its fuel saving stop/start technology.

The system Volvo calls ‘Geartronic’ is now fitted to the D3 turbo diesel in Europe.

be looking at stop/start with automatic transmissions when we can source it.”

The 2.0 litre D3 turbo diesel with the Geartronic automatic and stop/start technology cuts CO2 emission by 10g/km and uses 0.4 litres less fuel per 100km, compared to a standard automatic transmission car with the same engine.

Reducing CO2 emissions from conventional powertrains is an important part of Volvo’s drive towards zero emission strategy.

In cars with manual gearboxes the engine restarts when the driver depresses the clutch pedal. In the automatic, the engine restarts when the driver moves his or her right foot from the brake pedal to the accelerator. The power train with start/stop is now available in the D3 versions of four Volvo models in Europe, the S60, V60, V70 and S80. Volvo Cars New Zealand general manager Steve Kenchington says the technology is not available to us yet as it has only just been introduced in Europe. “Fuel efficiency is important to us and we will certainly

Big cat

“It is the most effective way to cut CO2 throughout our model range in the short term. This work is running parallel with our innovative focus on electrification technologies,” says Peter Mertens, Volvo Car Corporation senior vice president of R&D.

Seamless response

“We have focused on achieving the same response as you get with today’s conventional automatic gearbox. The action is so seamless, that it feels like the car starts accelerating immediately when the engine restarts,” he says. The technology uses brake pressure measurement to trigger when to stop and start the engine. The start/stop system

is programmed to shut down the engine immediately when the car reaches a standstill. An electric pump keeps oil pressure up in the automatic gearbox while the engine is stopped. The system also includes an upgraded starter motor to cope with the increased number of starts. The 2.0 litre D3 turbo diesel produces 120kW and 400Nm of torque. The five-cylinder diesel was introduced in the new S60 at the start of this year and is now available throughout Volvo’s model range. It is, in principle, the same engine as the 2.4 litre diesel, but its displacement has been reduced with a shorter stroke to optimise fuel consumption. The piezo-electric fuel injectors minimise consumption with exceptionally rapid and precise injection pulses under high pressure which results in extremely efficient combustion.

refines its roar

After a decade or so lost in the wilderness, Jaguar’s reinvention continues to gather pace. The big British cat is introducing an all new 2.2 litre turbo diesel XF sports sedan in 2012, together with revised prices across its entire model range. Jaguar New Zealand group general manager James Yates says negotiations with the factory in England have secured some very competitive pricing for next year’s models.

“Considering the high level of specification on all models, these cars stack up extremely well against their prestige and luxury class rivals.” The XJ has just landed in the country and depending on the engine type; the XF and XK models will arrive here between November this year and January 2012. The XF range will start with the new price leading 2.2 litre turbo diesel at $90,000. This motor provides 450 Nm of torque

16 | October/November 2011 www.aucklandtoday.net.nz

for effortless cruising and over taking, while being the most economical and environmentally friendly Jaguar yet.

diesel model, a naturally aspirated 5.0 litre V8 starting from $180,000 and two supercharged V8’s from $240,000.

There will also be two 3.0 litre diesel models and three petrol engine cars, a 3.0 litre V6, the 5.0 litre V8 and the range topping Supercharged XFR V8.

The XK range will start with the $175,000 Portfolio Coupe. There are also a couple of convertible models in the XK range which is headed by the 405 kW supercharged $260,000 XKR-S coupe.

Standard and long wheel base versions of the XJ luxury saloon will be available from $155,000 and include a 3.0 litre

Full specification and product details will be announced closer to the car launch.

News | Lifestyles 4 U

lifestyles

baubles to best places…

a place in the sun Cuba

top drop Morton Estate’s 2000 Blanc de Blanc Methode Traditionnelle First it was chardonnays, then pinot noirs. Now it seems New Zealand is developing a reputation for sparkling wine. Morton Estate has found sweet success with its 2000 Blanc de Blanc Methode Traditionnelle, which recently won a gold medal award in the Spiegelau International Wine Competition. The company uses some of New Zealand’s top winemakers, leading technology and the best traditional winemaking practices to craft a range of wines which are have found international fame. Heading into summer, this sweet and fizzy sparkling wine serves as the perfect accompaniment to Christmas celebrations and the wedding season. RRP: $30.99 Available: Wine shops and New World supermarkets nationwide

techno flair MacBook Air Never one to be accused of ignoring product development, Apple recently updated its MacBook Air. The new version features nextgeneration Intel Core processors, high-speed Thunderbolt I/O technology, a backlit keyboard and Mac OS X Lion operating system. It delivers up to two and a half times the performance of the previous generation, has flash storage for instant responsiveness and a truly compact case. It comes in two sizes; an 11 inch (28cm) weighing 1.08 kg and a 13 inch (33cm) weighing 1.35kg — both measure a measly 1.7cm thick.

Cuba could rightly be regarded as one of the world’s great survivors. The tiny island country on the periphery of the United States has forged an enduring national identity because of — and perhaps in spite of — its tumultuous history. Mention Cuba and a melting pot of impressions starts simmering — international uproar, Fidel Castro and Communism, the Bay of Pigs, JFK, salsa, the missile crisis, jazz, classic American cars, Guantanamo Bay, a nearcrippling US-enforced trade embargo. These days Cuba is a little known but surprisingly great tourist destination. Bathed in the tropical Caribbean climate, it offers heavenly beaches, historic buildings and the opportunity to party all night. Check out the pre-60s cars, throbbing music scene and famous Cuban cigars. Fly through Canada, Europe, the Caribbean or South America to get there — you can’t go through the US. Check out: www.gocuba.ca

cover stories Hoody gadget cover If this thing isn’t perfect for your iPod or MP3 player, then what is! Sure, hoodies do get a bit of bad press but that’s more to do with the potentially dodgy individual hiding behind the hood. Forget that stereotype; the Hoody iPod cover is here to change public opinion by looking so cute you want to cuddle it. The covers — suitable for mp3 players, iPods and mobile phones — protect the technology and look pretty damn good at the same time. The Hoody iPod cover is available in grey and fits the iPod classic, iPod touch, iPhone and various other mp3 players and phones. RRP: $14.50 Available: www.giftbob.co.nz

object of desire Riedel Amadeo Decanter Mouth blown and handmade, this decanter is truly a piece of art. Made by Ridel (the Louis Vuitton of the glassware world) this Amadeo Decanter was free-formed by Ridel’s most senior master craftsmen and is executed in finest quality lead crystal. The decanter’s handle and spout were carefully crafted to prevent spills and waste. RRP: $576.00 Available: From www.thestudio.co.nz

wearable art Jean Dunand Palace Watch Paying homage to the industrial art and craft of Paris during at the turn of the last century, the Jean Dunand Palace watch is, quite simply, a masterpiece. Each corner represents the feet of the Eiffel Tower, the sides arch towards the face with the space under the arch being filled with sapphire crystal to allow you to see the inner workings. By any measure it is a big piece, though not as heavy as you might think; the use of titanium and other exotic materials keep it as svelte as possible. The left oval track displays GMT, the right track reveals the status of its 72 hour time reserve and the center displays local time. As with every Jean Dunand timepiece, each Palace is unique — crafted by hand for the lucky owner. RRP: US$460,000 Available: Visit www.jeandunand.com

RRP: From $1549 Available: From retailers nationwide

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Initiatives | Hue

Creating Hair; we primp it, we preen it, we crimp it, we curl it. It’s an infatuation which dates back as far back as 2000 years ago where in Ancient Greece women spent significant time and energy making their hair look beautiful. Henna for red tones, gold powder for the wealthy and flowers to complete the look.

And, while our methods have evolved, our love of hair has not abated. The hair salon culture has thrived around the world for centuries and salons around the world continue to uphold that tradition. But Hue has taken the traditional concept of hairdressing and flipped it on its head, in a one-stop colour shop. “It’s hard to do everything perfectly,” says director Jenny Aitken. “By specialising in colour, we are able to offer the highest standards in colour expertise. All of our staff are expert colourists with extensive training.” It’s certainly been a successful strategy. Hue has opened four colour stores in just three years — Ponsonby, Mt Eden, Takapuna and Balmoral — with a fifth store expected to open in Albany in early December. The brand is set to venture across the ditch next year. “We are a brand which likes to challenge the norms. We challenge the standard way of doing things and enjoy taking on the big guys.

PLUMBING & DRAINAGE CONTRACTORS Proud to support Hue Specialist Colour Salon Ph: (09) 354 4548 | Cell: 027 543 0330 | 15-17 Shaddock St, Eden Terrace Email: southerncrossplumbing@ihug.co.nz 22 | October/November 2011 www.aucklandtoday.net.nz

Initiatives | Hue

a colourful “We’re doing things differently, taking on the preconceived ideas. “There’s a single place for kitchen interiors as opposed to the whole house; we’re doing the same for the hair industry.” But the real story is how Aitken took the concept of a one-stop colour shop and made it a successful reality. “I had done a number of different roles; bar work, trained as a therapist, nannying overseas. When I came back from the UK I was working in sales, when I ended up pregnant, so I went and did some tertiary study. “Then it hit me, as a client going to a hairdresser and being promised something that wasn’t delivered, so doing it myself and not getting great results. Doing it yourself was $20 and getting it professionally done was $250, I figured there had to be a middle ground — that’s Hue.” She applied for a grant from NZTE and secured herself two business partners; a previous

niche

Bakers Delight CEO and a national manager from Lion Nathan. “They have both brought a lot of structure to the business. It’s all good having a great idea, but you need money and you need systems for that idea to be a success. “You can never have too much advice.” So, Aitken went through the business mentor service. “Ray Stonelake was the ex-chairman of the board of Macdonalds, so he had great credibility and history. He has done the hard yards; he was a clear, insightful, intelligent and challenging person who has given us a lot of support. What he has done for me personally and professionally has been invaluable.” She has since acquired two more children, at the same time as she began running a team of seven and working all the hours under the sun. Now that team is one of 38 and her passion for the business she has developed and nurtured is unassailable. “Our goal was that Hue was always going to be pure colour.

“We wanted to own that colour space do develop a credible global brand.” She must have done something right. “What we did right was partner with the right people. Schwarzkopf was an incredibly recognised name, we chose remarkable architects who won several awards for designing our first store. It’s a very simple business, but the people we partnered with have been such experts in their own fields that it has fostered our success.” Hue is entered in the Deloittes Fast 50 Awards and the Kitomba Business Awards, both being announced in November, making this one space to keep watching. Hue 100 Franklin Road Ponsonby Auckland T 0508 CALL HUE E ponsonby@hue.co.nz www.hue.co.nz — Advertising Feature

Specialists in Retail and Commercial fitouts Project management

•

Professional service

Quality cabinetmaking and shopfitting

Using the best technology to produce both large and small projects competitively All aspects of site work

•

Delivery of the total package, one stop shop.

Annan Interiors are pleased to be associated with Hue

Unit 1/6 Polaris Place | East Tamaki | Auckland | Ph: (09) 265 2928 www.aucklandtoday.net.nz October/November 2011 | 23

Initiatives | Tip Top

Iconic brand Tip Top — the name is representative of the iconic brand’s positioning within the New Zealand food landscape — the tip of the top. The iconic brand started in 1936 as a Manners Street ice cream parlour in Wellington. Celebrating its 75th birthday this year, Tip Top is the largest independent ice cream business in the southern hemisphere. In February, Tip Top gave away 50,000 Jelly Tip ice creams at parks and beaches nationwide. The giveaway was the biggest ever seen in New Zealand and took place just days after a Wellington family won $10,000 for scooping up the first golden ticket in the Great Tip Top Ice Cream Hunt.

Tip Top’s oldest novelty ice cream still in production is the Eskimo Pie…

Launched in the 1950s, the Jelly Tip is one of New Zealand’s most popular ice creams, says Tip Top managing director Brett Charlton. “It’s become a symbol of all things great about Tip Top, great ingredients, great summer memories and the best tasting ice-cream ever.” The giveaway was in recognition of the loyalty New Zealanders have shown the brand, he says. “We’re proud to be celebrating our 75th year as a fully owned New Zealand company. It’s a real milestone and we wanted to acknowledge the loyalty New Zealanders have shown Tip Top for the past 75 years with free ice cream. “Most Kiwis would be able to dig out an old baby photo which captures the moment they ate their first ice-cream — it’s a quintessential picture, a Kiwi tradition, and that ice-cream is almost always guaranteed to be a Tip Top ice cream.” As part of the celebrations throughout this year to mark its 75th birthday, Top Top has touched base with some of the legendary Kiwis they’ve worked with in the past. The Trumpet commercials were the first big break for international fashion model Rachel Hunter and there’s still nothing she craves more than a Trumpet. “Happy Birthday Tip Top. I can’t believe you’re 75! In Los Angeles, there’s nothing I miss more than a Trumpet,” Rachel Hunter said.

AIR LIQUIDE,

THE WORLD LEADER IN

We are suppliers of high quality Gluten Free confectionery to the Wholesale and Retail Trade.

HEALTH AND THE ENVIRONMENT,

GASES FOR INDUSTRY,

ARE PROUD TO SUPPORT AND CONGRATULATE TIP TOP ON 75 YEARS OF OPERATION. 0800 838 838 www.airliquide.com 24 | October/November 2011 www.aucklandtoday.net.nz

Proud to Support Tip Top. Congratulations on 75 years! Ph: (03) 437 1847 0508 4 RAINBOW Fax: (03) 437 2280

459 Thames Highway, PO Box 258, Oamaru 9444 New Zealand

www.rainbowconfectionery.co.nz

Initiatives | Tip Top

celebrates 75 years Aucklander Paul Driessen, the foreman on the Tip Top factory floor when the first Jelly Tip left the production line, also turned 75 this year. He wished the company nothing but the best for its three-quarter century milestone. “We’re the best vintage, Tip Top and I. Happy birthday Tip Top and I hope New Zealanders enjoyed their free Jelly Tip that first came off the line 60 years ago,” he said.

Background of the brand Tip Top is New Zealand’s leading ice cream company and a market leader in all categories. Among its portfolio of brands are Kiwi icons such as Trumpet, Fruju, Jelly Tip, Popsicle and Memphis Meltdown.

Established in Wellington in 1936, Tip Top has been part of Fonterra since the farmer-owned co-operative was formed in 2001. Drawing on generations of expertise, Tip Top invests significantly in research and development, enabling the company to provide new and exciting products for New Zealanders. Tip Top 113 Carbine Road Mt Wellington Auckland T 0800 838 181 www.tiptop.co.nz

— Advertising Feature

did you know… ● As part of the celebrations Tip Top brought the classics back. A consumer facebook campaign begging for the return of the grapefruit and lemon Fruju was successful, with it returning for sale. The company also launched a limited edition Mint Trumpet last summer, manufacturing one for every New Zealander ● Supermodel Rachel Hunter was 15 when she appeared for the first time on television in an advertisement for Tiptop Trumpet in the mid 1980s ● Tip Top produces around 35 million litres of ice cream a year ● Tip Top has a long-standing commitment to using home-grown ingredients like fresh cream and fruit. For example, products like boysenberry ripple, NZ’s third favourite flavour, are sourced from grower Barry Wratten’s Lower Moutere orchard in Nelson ● New Zealanders consume around four million Jelly Tips annually

a brief history…  In 1936 Albert Hayman and Len Malaghan opened their first ice cream parlour in Manners Street, Wellington  In 1936 a second milk bar opened in Wellington, and another in Dunedin. The same year, Tip Top Ice Cream Company was registered as a manufacturing company.  By 1938 Tip Top was manufacturing its own ice cream and successfully operating stores in the lower half of the North Island, as well as Nelson and Blenheim  In May 1938 Tip Top Ice Cream Company Auckland Limited was incorporated into the growing ice cream business. Due to distribution difficulties and World War II, it operated as a separate company to Wellington Tip Top  In November 1962 Hayman and Malaghan opened the biggest and most technically advanced ice cream factory in the southern hemisphere, at Mt Wellington, Auckland. The factory included staff houses and 20 acres of farm land overlooking the southern motorway and cost NZ$700,000 to build

 In 1964 a parent company was formed, General Foods Corporation (NZ) Limited, which rated as one of the soundest investments on the stock exchange  The Auckland Tip Top factory was originally a seasonal summer enterprise. The success of brands like Topsy, Jelly Tip and FruJu helped transform the Mt Wellington site into a 24-hour year-round operation  As demand grew, two further plants were opened in Christchurch and Perth. Although specially designed to meet stringent Japanese export requirements, the Christchurch factory closed in 2007 and production moved to Auckland

● Tip Top Ice Cream is exported to Singapore, Malaysia, Tahiti, Fiji, the Caribbean, Mauritus, Western Samoa, American Samoa, Tonga, the Cook Islands, Vanuatu, Wallis & Futuna, Papua New Guinea, Solomon Islands, Tuvalu, Norfolk Island ● The three most popular Tip Top flavours are vanilla, cookies and cream, and boysenberry ● The oldest novelty ice cream still in production is the Eskimo Pie

Launched in the 1950s, the Jelly Tip is one of NZ’s most popular ice creams…

 In April 1997 Tip Top was purchased by a West Australian food processor, Peters & Browne’s Foods from Heinz Watties. The merger of Peters & Browne’s and Tip Top created the largest independent ice cream business in the southern hemisphere with combined sales of $550 million  In June 2001, Tip Top Ice Cream became part of the Fonterra Co-operative Group

Amcor is a global leader in responsible global packaging solutions supplying a broad range of carton board, plastic (rigid & flexible), fibre, metal and glass packaging products to enhance the products consumers use in everyday life.

Amcor Cartons are proud to produce packaging for Tip Top. Halls is proud to be a National Refrigerated Transport provider to

We congratulate Tip Top on their

75th Anniversary

at temperature, on time, any weight, anywhere...

Contact : Brian McKechnie General Manager Business Development p. 03 343 5750 f. 03 348 5743 e. brian@halls.co.nz w. www.halls.co.nz

www.amcor.com

Celebrating Tip Top’s 75th Birthday! www.aucklandtoday.net.nz October/November 2011 | 25

Initiatives | Brookfield Multiplex Construction/IBM Data Centre

Green design meets cutting edge technology Cutting edge computing technology met cutting edge green design technology when IBM’s new data centre was created.

experience when developing the New Zealand data centre. The result is an innovative building design and new energy-saving technologies that are ‘firsts’ for IBM and for data centres worldwide.

The company’s recently opened new NZ$80 million data centre has achieved sky-high standards of sustainably technology.

These include a centralised humidification and dehumidification system, cost-efficient rain water harvesting system and advanced monitoring and metering that ensures optimal building performance.

The centre, located in Highbrook Business Park, enables IBM to deliver a range of Cloud services to the New Zealand market, including Virtual Server Services and hosted private cloud and hybrid cloud infrastructure services. The 5200m² scalable facility was built by Brookfield Multiplex Construction who has made a name for itself by building reliable, beautifully designed green buildings through New Zealand. Memorable projects include the newly-completed 23,000 square metre Deloitte Centre at 80 Queen Street, the first high rise tower in New Zealand to achieve a 5 Star design rating with the New Zealand Green Building Council. Brookfields was also recently appointed as the Development Partner for the much anticipated Rhubarb Lane mixed-use development on the corner of Wellesley and Sale Streets in Auckland’s Victoria Quarter.

IBM data storage for internet servers.

The IBM Date Centre is rated an IBM Reliability Level 3+ data centre, according to IBM’s globally recognised data centre rating system. IBM’s high level resiliency, security and sustainability standards have been applied across all aspects of the new facility, including office and delivery areas. With 400+ data centres located across the globe, IBM drew on its extensive

“Ready access to renewable energy from a variety of natural resources presents significant opportunities to New Zealand data centre and data storage market,” says NZICT CEO Brett O’Riley. “The IBM data centre reinforces the importance of green ICT for New Zealand in seeking to host data nationally, and for major international players. Coupled with planned new international connectivity, New Zealand will now have an extremely compelling proposition.” IBM New Zealand’s managing director Jennifer Moxon agrees. “The launch of the IBM data centre in New Zealand marks a major step forward in the development of the country’s technology infrastructure. “As New Zealand’s economy continues to grow, IBM’s data centre will provide a platform for businesses to drive increased efficiencies, improved productivity and greater innovation. “The IBM data centre will provide both midsized and large organisations with a range of services, from strategic outsourcing and managed hosted services through to virtual server services.”

Key attributes of the new data centre include: ■ Smarter data centre management Intelligent building systems connect IT equipment with the centralised energy consumption analysis system, constantly measuring power, water and diesel usage in real time to identify opportunities to conserve energy in line with demand.

■ Free-flow cooling Energy consumption is reduced by taking advantage of free cooling — using the outside air to cool the data centre — and rain water stored in over-sized underground pipes to cool the IT systems. By extracting heat through plate exchangers connected to each cooling tower, this free cooling is made possible for longer periods, even in Auckland’s sub-tropical climate.

■ Cloud computing capability Support for cloud computing workloads allow clients to use only the resources necessary to support their IT operations at any given moment. Built to global IBM cloud architecture specifications, the data centre is enabled for virtualisation, auto provisioning, metering and billing, and integrated service management. IBM business partners will be able to sell a new range of unbranded, cloud computing enabled solutions delivered through the data centre.

26 | October/November 2011 www.aucklandtoday.net.nz

Initiatives | Brookfield Multiplex Construction/IBM Data Centre

Driving cool energy efficiency at IBM Data Centre

The new IBM Data Centre in Highbrookfield Business Park, constructed by Brookfield Multiplex Construction

STULZ is delighted to have championed the deployment of ground-breaking, environmentally efficient technology and technical excellence in partnership with URS and IBM at the IBM Auckland Data Centre.

Building standards The entire structure is built to Targeted Building Green Star rating of four stars, Targeted Office Green Star rating of five stars and a Targeted Data Centre Green Grid Level 2 rating. For example, the building’s unique ‘box within a box’ architectural design creates a highly efficient building envelope that reduces unwanted energy losses.

Today, the range of STULZ chilled water precision cooling units have now been deployed and are achieving the performance benchmarks set out in URS specifications while providing a robust and reliable equipment solution.

Built for expansion The 5200m² facility includes a 1500m² column-free raised floor accommodating approximately 720 server racks. Its modular structure is designed to provide the flexibility to meet expected client demand for the next 15 years.

Brookfield Multiplex Construction E information@brookfieldmultiplex.com www.brookfieldmultiplex.com — Advertising Feature

■ Fact File space in the world and currently owns or occupies approximately one million square metres globally.

■ IBM builds more data centres than any other company and invests heavily in research and development to retain its

all pumps and motors to minimise unnecessary power consumption

■ Use of a heat reclaim system ■ The harvesting and use of rain water and underground water storage via a run-around coil for tempering of incoming fresh air to the building

■ Deployment of high efficiency computer room cooling units utilising the latest EC fan technology with automatic floor pressurisation control

■ A high-level interface for remote monitoring and measuring of data centre energy efficiency performance levels

URS considered a number of solutions before STULZ was selected as the ‘best of breed’ solution for data centre precision ■ Centralised Dehumidification cooling. Reducing building energy and Stulz’s energy efficient consumption through new low energy Ultrasonic Humidification. technology, equipment reliability and service life were important considerations Today, IBM is now benefitting from the included in the IBM design brief (IBM) all STULZ CyberAir 2 chilled water ASD 1600 of which STULZ was able to satisfy. CWU cooling units which have an EER (Energy Efficiency Ratio) of 17.34 kW/ Indeed, IBM’s Auckland Data Centre kW. These units are unrivalled by other facility was designed to achieve world equipment providers and coupled with standard PUE (Power Usage Efficiency). STULZ EC raised floor fan management To achieve this ambitious target, the strategy were a natural choice to meet design had to incorporate a number of IBM’s stringent energy requirements. green initiatives, including:

It seems IBM’s new centre is a truly futuristic building — housing important computing systems, set up for future expansion and business growth, all in a sustainable and environmentally-friendly building.

■ IBM is the largest occupier of data centre

■ VSD’s (variable speed drives) on

position as a global leader in data centre research, design and implementation.

■ The new Auckland IBM data centre incorporates the latest in IBM Green Data Centre design and enables IBM to position New Zealand as a viable offshore alternative for Asia Pacific clients.

■ A water economiser system operating on 12˚C flow and 18˚C return chilled water to maximise free-cooling opportunities

■ High efficiency centrifugal chillers and cooling towers

STULZ New Zealand wishes to acknowledge and congratulate URS and IBM for their unwavering vision to design and build a truly world class facility here in Auckland City. The company wishes IBM every success for its Auckland data centre in the years ahead.

www.aucklandtoday.net.nz October/November 2011 | 27

Initiatives | Brookfield Multiplex Construction/IBM Data Centre

28 | October/November 2011 www.aucklandtoday.net.nz

Initiatives | Delamore Lodge

In the lap of luxury It’s said that you shouldn’t live to work, but rather work to live. Well if ever a spot was designed for a little living, then it’s Delamore Lodge on Waiheke Island. Perched on the side of a ridge overlooking Owhanake Bay and the Hauraki Gulf, this boutique resort (ingeniously designed to form the shape of a traditional Maori fish hook), deserves every one of its five star rating.

Waiheke Landscape Supplies

The scene is set the moment you arrive in the central courtyard, featuring a sweeping stairway linking to a tropical rock pool and waterfall, while flowing into a striking, Italian-style fireplace and outdoor dining area, which in turn leads to the heated infinity swimming pool. Incorporating Mediterranean design with undertones of indigenous Kiwi culture, the Lodge features four luxury suites and a two bedroom apartment. All are elegant and exclusive, with spectacular sea views and sumptuous fittings. Arguably the first thing you’ll not need to work on is total relaxation; the purpose built spa treatment rooms take care of this for you — or if you prefer, you can take your treatment in the privacy of your suite.

•Crushed Shell •Railway Sleepers •Screened Top Soil

surrounded by family and friends in a spectacular setting where nothing is left to chance. The lodge’s extensive planning experience means you can relax and enjoy your day of days, personally managing everything you require, including organising other suppliers such as a celebrant, transport, florist, photographer and cake-makers. You can also choose from a selection of stunning locations for your vows, photographs and reception. And after the wedding, the lodge makes the perfect place for a private, romantic honeymoon. This award winning lodge offers easy access to sensational beaches, fabulous restaurants and world-famed Waiheke vineyards. Whether you’re planning a secure, fully catered corporate event, conference, product

launch or a romantic and memorable wedding or honeymoon, Delamore Lodge is the ideal venue. You’ll enjoy superior facilities, first-class service and sumptuous cuisine, in a completely private setting with breathtaking views. The idyllic retreat seems a world away from the hussle and bustle of city life, yet is a mere 35 minute ferry ride away from downtown Auckland and is sitting there ready and waiting for those who want just a little more living. Delamore Lodge 83 Delamore Drive Waiheke Island T (09) 372 7372 F (09) 372 7382 E reservations@delamorelodge.com www.delamorelodge.com — Advertising Feature

WAIHEKE FLOWER GALLERY SPECIAL EVENT FLORAL DESIGN FLORIST SPECIALISING IN WEDDINGS ON WAIHEKE

Now that mind and body are both suitably relaxed, it’s time to treat the taste buds, as the food and wine are arguably Delamore Lodge’s crown jewel.

•Pebbles 9mm-30mm •Mulch •Boulders

The chef’s mantra is ‘fresh’ and the menus are infused with homegrown and locally harvested fare.

•Compost •Plasterer’s Sand

Fish from local waters and the lodge’s own gardens and citrus trees means your table features the freshest produce possible. You can enjoy an individually tailored five-course dinner (a must-do on at least one evening), or gourmet breakfasts created to your individual taste.

•Potting Mix •Bark

12 Erua Rd, Ostend, Waiheke Phone 372 2412 Mob 0274 797 440

What this entire setting does create is the perfect place to tie the knot; you can be

The heart of your wedding day is the ceremony: your story, ideas, feelings.

Proud to be associated with Delamore Lodge

Rosemareyn, Waiheke Island celebrant rosemareyn@xtra.co.nz

Photos: Emma Hughes

I support with structure, style, dignity and warmth.

P. 09 372 5477 info@waihekeflowergallery.co.nz www.waihekeflowergallery.co.nz

www.aucklandtoday.net.nz October/November 2011 | 29

Property Industry Awards 2011 | Haydn & Rollett Construction/McDougall Reidy & Co

The Two Haydn & Rollett and McDougall Reidy Joint Ventures won merits in the Property Council’s 2011 Awards:

◆ The Slider building, Commercial Office category

◆ The Southern Spars building, Industrial Property category

Joint Venture

delivers award-winning buildings Auckland’s landscape has evolved greatly in its short history, as its building stock is modernised for today’s environment.

At the forefront of this development are two Auckland companies, Haydn & Rollett Construction and McDougall Reidy & Co. Haydn & Rollett was formed just after WWII, when George Haydn and George Rollett met and formed the company. George Haydn was a Jewish Hungarian who had recently arrived from Budapest, and George Rollett was a farmer’s son from ‘down south’, but the very different pair shared a love for finely crafted furniture and quality construction. Since then, the company has flourished. It has developed systems and processes that are highly flexible and responsive to each client’s unique needs and requirements, while providing a stable and reliable framework that gets the job done.

Phone:

(09) 836 3888

Proud to provide traffic engineering advice to

Facsimile: (09) 836 3880 E-Mail:

info@teamtraffic.co.nz

Postal:

P.O. Box 21-803 Henderson Auckland 0650

Slider

McDougall Reidy and

Traffic Engineering & Management Ltd

30 | October/November 2011 www.aucklandtoday.net.nz

Haydn & Rollett

City fringe focus

was built to a 4 Star Green Building Council specifications in 2009. The Slider building opportunity arose after McDougall Reidy and Haydn & Rollett successfully built the first stage of the Carlaw Business Park, a development which has transformed a once tatty site in Parnell to a home of thriving business, greatly benefiting the local amenities. Like the Carlaw Business Park, the Slider building innovatively uses green design. Firstly, natural materials have been used throughout the building, including native timbers, finished concrete and basalt stone. Large and efficient floor plates heat and cool the building without high power usage, and there are controlled lighting systems and full-height acoustic glass for maximum natural light and excellent energy savings.

McDougall Reidy & Co is a much younger company, which operates as a commercial property developer and investor. It combines the talents and considerable experience of Malcolm McDougall and Greg Reidy, with its team of capable staff.

There’s also a recycling storage area for separation and recycling of office waste. As well, CO2 emissions are monitored so that they don’t exceed 12.5 kg per sqm per year.

McDougall Reidy’s focus is on the industrial and commercial city fringe property. One project that combined the two companies’ knowledge was the Slider building, a 6700square metre, four-level property at 8 Stanley St. The Parnell office building

The location is strategically near public transport and has lockable bike racks, so ditching the car has never been easier for the occupiers. And because the building is near a motorway and a rail line, the building has been soundproofed.

Property Industry Awards 2011 | Haydn & Rollett Construction/McDougall Reidy & Co

The All this means the occupiers — the National Library and KiwiRail — are well looked after. McDougall Reidy managing director Greg Reidy says the tenants are pleased with the building. “They’re all very happy; both occupiers wanted efficiently designed space to take their businesses forward. It’s fair to say the green aspect was a fundamental part of their brief, both are Government entities and that tends to be a standard requirement. The savings made on power are already solid — the clear outcome is that the outgoings of this building are lower compared to other city fringe buildings,” Reidy says. “The proof is in the pudding.”

Green elements McDougall Reidy is currently working on a smaller office project with a green element. This is the Cadbury building on Rosebank Road. “Green design is very common in the

office market,” Reidy says. Building 8 Stanley Road wasn’t easy, as project manager Richard Powell from Haydn & Rollett explains. “The site was right in the CBD, so access was tight; there were restraints on noise and working hours. We overcame this through good conversations with the neighbours and building relationships. “We had to build it from one end to the other because we couldn’t work from the front road as that’s the highway!”

Southern Spars

designed, the architectural features are very striking, so we get lots of compliments on that,” Powell says. “Although it’s green it seems like a normal building. All in all, it was a successful project.” The New Zealand Property Council thought so too, awarding it a Merit in the ‘Commercial Office’ category.

Factory finesse

To make up the green star aspect of the build, Haydn & Rollett had to recycle a certain amount of the construction waste. While taking down the original building, they recycled some parts of it and used it as fill in the new one. The rest was sent to local scrap dealers for recycling.

Another, quite different, joint venture McDougall Reidy and Haydn & Rollett have completed is the Southern Spars building in Avondale. This is a design build lease-back development for a purpose built 8000m² manufacturing facility and 1200m² office for Southern Spars. The build also included the integrated design and construction of the tenant fitout and manufacturing areas.

“The feedback has been good; the tenants are very pleased with building. It’s well

“The Southern Spars’ manufacturing requirements were very specific,” Greg Reidy

says. “Southern Spars supplies masts for the super yacht and luxury yacht market and we had to find site dimensions which suited. They also needed to have traffic access to and from the waterfront, so they needed quite a specific site location. We spent lot of time with Southern Spars reviewing options. “Once we found it, there was a tight timeframe to work to. They were coming out of the Wynyard Quarter area, and timing was critical, they had to commence manufacturing from the day they moved in. It was quite challenging.” Southern Spars has settled into its new premises, amalgamating three separate locations into the one in Avondale. “I think they would highlight that they’ve found new efficiencies beyond their expectations,” Greg Reidy says of the feedback he has received. Feature continues on next page >>

Haydn & Rollett Construction provides a broad spectrum of services, from the commercial construction of major projects, property developments to the restoration of historic buildings.

Akoranga Business Park The Warehouse Way Northcote, Auckland info@haydnrollett.co.nz Ph: 09 444 7379 Fax: 09 444 2713 PO Box 100 141 Auckland

PO Box 1147 Auckland 1140 Shed 24 Prince's Wharf 147 Quay Street Auckland 1010 Telephone: (09) 303 9655 Facsimile: (09) 303 9657

McDougall Reidy & Co is a private company whose business focus is property development, investment and management. Based at offices on Princes Wharf, Auckland, McDougall Reidy & Co has completed numerous property transactions throughout New Zealand. www.aucklandtoday.net.nz October/November 2011 | 31

Property Industry Awards 2011 | Haydn & Rollett Construction/McDougall Reidy & Co

The two companies — McDougall Reidy & Co and Hayden & Rollett Construction —have a history of successful projects and plan to continue working together.

The

Southern Spars

Services Building a factory was a difficult challenge Haydn & Rollett enjoyed meeting, Richard Powell says. Heating | Ventilation Air-Conditioning | Installation | Design

PROUD TO BE ASSOCAITED WITH MCDOUGALL REIDY & CO

Ph: (09) 442 5959 Fax: (09) 442 5958 mark@airmarkservices.co.nz www.airmarkgroup.co.nz

“A large component of the job was the internal fitout. This involved temperature controlled rooms and dust control. The rooms had to have good ventilation systems and special fire requirements. Plus, the power requirements for a busy factory were through the roof!” Powell says. The Southern Spars build was also honoured by the Property Council, receiving a merit in the ‘Industrial Property’ category.

A winning combination The Slider building and the Southern Spars building will not be the last projects McDougall Reidy and Hayden & Rollett will complete. The two companies have a history

32 | October/November 2011 www.aucklandtoday.net.nz

of successful projects and plan to continue working together. McDougall Reidy is a “great team,” Powell says. “We do a lot of work with them and the relationship is very good. In terms of development, they handle the leasing side of things and our area is the design and build aspect, so the partnership works well. We compliment each other. They are a good team, truly very professional.” Greg Reidy feels the same way about Haydn & Rollett. “We haven’t used another building contractor for years as result of our relationship with them. We’ve also been involved in many Joint Ventures with them and we have very strong relationship which extends beyond building,” he says. “The best part about Haydn & Rollett’s work is their focus on quality.”

Hadyn & Rollett Akoranga Business Park 1 The Warehouse Way Northcote Auckland T (09) 444 7379 E info@haydnrollett.co.nz

McDougall Reidy Shed 24 Prince’s Wharf 147 Quay Street Auckland T (09) 303 9655 F (09) 303 9657 E reidy@mrco.co.nz www.mcdougallreidy.co.nz — Advertising Feature

Property and Construction | Sharp Decorating Services

Looking

Sharp!

We are all naturally and viscerally drawn to colour. It uplifts and delights, and can impact our mood and even behaviour. One of the primary rules about colour is there are no rules. Today, more people are ignoring principles of the past and choosing the colour schemes that they want to live with, or work in, without regard for what interior decorators or trends dictate. Don’t choose a colour scheme unless you love it and it resonates with you or your company. That’s the only thing you should take into consideration. One company who can turn your ideas into reality is Sharp Decorating Services, who provide a complete decorating service for both interiors and exteriors. A family owned company that’s been in business for 25 years, Sharp Decorating offers a complete service — both interior and exterior finishes for commercial and residential properties. Managing director Paul Sharp created the company in 1980 and in 2001 purchased his father’s 47 year old business Sharp Reinstatements Limited, a company used exclusively by insurance companies to rectify

HARTS CHARTERED ACCOUNTANTS

Don Bostock (manager), Cole Sharp (project manager), Paul Sharp (managing director).

damage caused by fire, impact and water. Today the Sharp businesses have a team of nine administrative personnel and up to 50 decorators and contractors at any one time. Diversity and quality are Sharp Decorating’s crown jewels. Residential work includes new home projects with the bulk being repaint contracts. The company is also responsible for a fair bit of maintenance and small project work at the airport, necessitating a 10pm or midnight starts for the crews. “We are fully committed to providing you with a comprehensive professional decorating service,” Paul Sharp says. “Our job is to refresh and improve the look of your business or home with a quality of workmanship that will give you a perfect result.

Left: The places and the products used by Sharp Decorating Services to make a difference: Waitakere Trust Stadium — Wattyl, Vodafone — Resene and Dulux, Auckland Hospital — Resene, Auckland International Airport — Resene.

Distinctive decorative flair comes to the fore…

was contracted to plaster, paint and apply the specialist wall coverings to all areas, including guest rooms, lobbies, stairwells, plant rooms, maids’ rooms, meeting rooms and the conference centre.

A second team applied the second and third coats to all surfaces and the third, smaller more experienced team, undertook the final detail and touch-up work once the other trades had completed their work.

Project manager Cole Sharp says the company was advised right from the outset that quality control was an essential aspect of the project. “We introduced a site-specific quality assurance (QA) system to monitor and check the work of our stoppers and painters at every stage. This helped ensure the overall finish exceeded expectations.”

Sharp Decorating is also finishing the new five story Sudima Hotel at the Auckland airport and is well into the new Audi Terminal on the Great South Road.

The Novotel project was the largest undertaken by Sharp Decorating, and a tight programme made it particularly challenging. To complete the work in the allotted timeframe, the company separated the painting team into three groups. The first team was in control of applying sealer coats and preparation.

So be it a small residential repaint or a significant commercial fitout, Sharp Decorating has got it covered. Sharp Decorating Services 23 Patrick Street Onehunga T (09) 634 5601 F (09) 634 5867 E enquiry@sharpdecorating.co.nz www.sharpdecorating.co.nz

— Advertising Feature

“We can provide you with an efficient service — we’ll complete the contract on time and within budget. We specialise in not only exterior and interior painting, but also in hanging of wall coverings and on-site spraying of aluminium joinery. We have a spray shop on our premises to complete those kitchens, furniture, doors and office fitouts. From office to home, touch up or complete makeover we can help you. “We guarantee our work as our staff are fully committed to your project and are all professionals in their respective fields.”

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Level 1, 320 Ti Rakau Drive, East Tamaki. Ph 272-4000 • Fax 272-4015 Email lisa@harts.co.nz

A case study in capability Sharp Decorating’s work on the Novotel Hotel at Auckland’s airport is more than worthy of note. This $1.2 million contract for Hawkins Construction involved working up to seven days a week, sometimes through to midnight, to get it completed on time. The high standard of specification demanded for the hotel extended to the quality of the wall and ceiling surfaces. Sharp Decorating

For real advice from realistic people.

Call us today.

Grant Macdonald and Lynda Taylor Authorised Financial Advisers (AFA) Phone 09 302 7142 or 09 3027148

Protecting and Growing Wealth www.aucklandtoday.net.nz October/November 2011 | 33

Property and Construction | Drain Surgeons

Operating There is a big difference between drain surgery and the job done by other surgeons however, with our drains being the connecting system for some of our most important services, the part drain surgeons play is an integral one. Aptly named, Drain Surgeons was established more than 20 years ago to provide domestic and industrial drainage services for the greater Auckland region, while maintaining national capability. But after the 7.1 magnitude earthquake in Christchurch on September 4, 2010, its machinery and equipment was in demand in the region and eventually the company set up a permanent base in Christchurch to assist with the rebuild of the quake ravaged city. From blocked sewer and storm water drains to drain cleaning and CCTV inspections, Drain Surgeons provides a long list of services for domestic properties, property managers, plumbers, councils, schools, restaurants, commercial and industrial sites, according to Bill Whitelegg.

side which works for many local councils, Watercare Services and many of the major construction companies.

“We provide a wide range of services for Watercare, cleaning and CCTV inspections on the big trunk wastelines.” A current project has the company in Suva, working for the Fijian Government. “We have supplied them with advanced hi-tech CCTV equipment and hydroblasting units, built to their specifications, along with our own operators to train and implement long term training programmes. “The contract was won on our industry experience and capability to deliver on time, to specification.” It is experience which comes from fulfilling a wide range of services. “Our services range from the unblocking of your toilet, shower, sink, septic tank, gully traps, grease traps to larger public sewer and storm water networks, CCTV surveying/fault location and vacuum loading. We pride ourselves on being able to undertake and complete the most complicated job specifications.

“We also have a team of registered drain layers able to undertake all aspects of drain laying from small repair work, diversions and relays, up to new housing and total system “There are two sides to the company; our domestic services division and the commercial upgrades,” he says.

on our

Meeting industry demands It’s a privately owned company, with three directors and staff of over 60. With more than 20 years experience, Drain Surgeons has a team made up of some of the most experienced operators in the drainage industry, using some of the latest equipment and technology available in the marketplace. “Our CCTV equipment is some of the most advanced available, enabling us to survey and record the condition of drains for building consent, pre purchase inspections, condition surveys, code of compliance and fault location. We range from private wastewater and storm water lines to larger main trunk sewer systems,” he says. “Other specialised services we can provide include laser profiling, sonar surveying, smoke testing, leak detection and pipe re-lining. “We will undertake drainage work of any size, from small domestic drain unblocking and repairs, through to large commercial applications. We pride ourselves on being able to undertake and complete the most complicated job specifications. “Our customer base is wide; we have the capabilities to service the private individual home owner right up to large commercial customers.”

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Call 09 448 1106 www.albanytransport.co.nz 5 Henry Rose Place, Albany

(off Rosedale Rd, at the end of the cul de sac)

Mob: 0274 994 868

Office: 37 Schnapper Rock Rd, Albany Ph: 09 415 5553 Fax: 09 415 5554 Email: albanytransport@xtra.co.nz

GAP 10, GAP 25, GAP 40, GAP 65, Basefill, Hardfill, Scoria, Builders Mix, Sand, Cement, Topsoil and Landscape materials. Cleanfill and Uncleanfill tipping available, from Car Trailers to 8 Wheeler trucks. • Loan Trailer available • Same day delivery service • Bagged materials available • Eftpos available • 4 Wheel and 6 Wheel tip trucks for hire • 14 tonne Transporter for hire • Bulk haulage contractors

Come and find out what makes ALBANY TOYOTA different from the rest. Our dealership not only has the complete range of new passenger and commercial Toyota’s, but a large selection of Signature, SBT and Used Vehicles, spanning over 3 sites in Albany Village.

Proud to support Drain Surgeons

Proud to support Drain Surgeons Ltd

Corner Main Road & Gills Road Albany | Ph: (09) 415 7890 | Fax: (09) 415 7893 Email: cars@albany-toyota.co.nz | www.albany-toyota.co.nz 34 | October/November 2011 www.aucklandtoday.net.nz

Property and Construction | Drain Surgeons

infrastructure This customer base includes councils, watercare services, hospital boards, meat processing plants, construction and engineering companies, surveyors, architects, property managers, schools, retirement homes and the public. “We don’t just rely on one customer base. A lot of business comes from problem solving and taking on jobs most people wouldn’t even attempt to solve.”

Services at a glance…

The company recently launched a sonar laser profiling division. “We’re the only company that can do large size pipes, using laser profiling equipment. Our staff can provide detailed reporting on corrosion levels, debris levels, pipe integrity and measurements. This allows engineers to make informed decisions regarding pipe rehabilitation budgets.

If you are experiencing blockages on a regular basis then your drains may be suffering from root infiltration. Drain Surgeons has the equipment to cut and remove roots from all sizes of pipes.

“We are often contracted to do specialised work because we are good at what we do and we have the latest technology and experience to provide the highest possible standards in every aspect of our business. We are able to provide the high quality, fast and efficient service that the industry demands.” Drain Surgeons Ltd — Auckland 7 Douglas Alexander Parade Auckland T (09) 415 0298 E office@drainsurgeons.co.nz www.drainsurgeons.co.nz — Advertising Feature

▲ Blocked drains Drain Surgeons offers a 24-hour, seven days a week unblocking service. The company can unblock anything, from sinks, showers, baths, gully traps, toilets and manholes.

or alteration, you may be required to provide CCTV footage of the drains on your property. Drain Surgeons can provide this service to council requirements.

▲ Root cutting

▲ Vacuum loading

▲ Hydrojetting/drain cleaning Drain Surgeons can clean your drains of silt, rubbish, concrete grout and roots by using hydrojetting units. The team can clean all sizes of drainage pipes from small waste pipes up to large 2m diameter pipes.

▲ CCTV inspections For ongoing blocked drains Drain Surgeons can identify the blockage points and locate them on your property. If they need to be repaired, Drain Surgeons offers a full excavation and repair service.

▲ Council CCTV video surveying If you are planning to carry out building work, maybe a sub-division, new pool, deck

If you have sumps, cess pits, grease traps, chambers or manholes on your property that require cleaning, Drain Surgeons can provide a full service to cover all your requirements.

▲ Drain laying/repairs Drain Surgeons has a team of registered drainlayers who can carry out a full scope of work from small one off repairs to installation of complete new drainage systems for new houses and renovations.

▲ defective drainage notices If you receive council notices saying your drainage is defective in any way, Drain Surgeons are happy to look at these for you and advise on the best remedy.

▲ Consultancy service Drain Surgeons are able to offer a site visit to discuss any drainage issues you may have, whether it be flooding, blockages, CCTV surveying or new drainage.

AC Electrix has an innovative team specialising in commercial, light industrial and top end residential homes, and is proud to be associated with Drain Surgeons.

PO Box 301 084, Albany, AUCKLAND | Office 09 426 9955 Mobile 027 439 5414 email office@acelectrix.co.nz | Website www.acelectrix.co.nz

Above: Helping create a mobile office and surveillance vehicle. www.aucklandtoday.net.nz October/November 2011 | 35

Property and Construction | Watts & Hughes Construction

Tackling Watts & Hughes Construction is a multidisciplined company with a wealth of experience in both the construction and property development sectors. Located in Auckland since the early 1980s, and Tauranga since 2004, the two Watts & Hughes Construction branches amalgamated in 2010 to continue strengthening their presence in the construction industry throughout the North Island and in Canterbury. And what a presence the company has. From hospitals to office buildings to homes to schools, it seems there is nothing too different or difficult for Watts & Hughes

Turning a functioning hospital into a building site is no easy task… Middlemore Hospital’s new clinical services building is a tribute to the professionalism of Watts & Hughes…

to tackle. Backing up its experience is its membership of the Master Builders Association. Becoming a Master Builder is not an easy process — building experience, trade or professional qualifications and practical management experience are all assessed. More than just being a member, Watts & Hughes Construction has won numerous awards at the Master Builders annual ceremony which celebrates the country’s best work. Currently there are a number of high profile projects being built by the company, and plenty more on the books.

Eye surgery The Watts & Hughes team has recently finished contruciton of a new two level eye surgical hospital for the Auckland Eye Clinic. This build included creating three operating theatres, consultant’s rooms, sterilisation facilitates and a daycare facility. Project manager Jim Wylie believes the company won the tender for the job because of its extensive experience in hospital and clinic type work and Watts & Hughes’ reputation for producing quality projects. “We have experience in building clinics and labs, and I like to think we’ve got a good reputation in that regard. Our past experience definitely had a bearing on winning the contract,” Wylie says. The building was delivered in August, in accordance with the client’s programme and agreed budgets, and was officially opened by John Key on September 2.

Police business The company built the original Manukau police hub in 2007 which housed road policing, serious crime offices, the watchhouse and a major detention facility. Following that, Watts & Hughes constructed Stage II of this project which extended the detention facility and provided additional offices — enabling this site to become the new Counties Manukau Police Headquarters. Despite building the first two stages, Wylie says the company had a lot of competition for the tender for the third stage.

AUCKLAND

INSULATION Services Limited

Construction of the Manukau police hub has evolved into an ongoing project…

“A number of other contractors wanted to work for the police. They are a very good client and the tender was very keenly sought by a lot of high profile companies. “We were chosen because of our previous experience for the police in Manukau and elsewhere in New Zealand — we’ve also built a police station in Whangarei and a youth justice centre in Tauranga and the new Gisborne Police Station.

Proud to be Associated with Watts & Hughes Construction

We are pleased to be associated with

Watts & Hughes Construction Limited and Oasis Surgical for the provision of Medical Gas Services

HARMEK SERVICES LIMITED

Handrailing and gratings Internal seismic support brackets All air conditioning pipework supports Aluminium cladding of internal walls P. 09 427 5405 | F. 09 427 5403

ph. 579 6077 5a Forge Road Silverdale

36 | October/November 2011 www.aucklandtoday.net.nz

P.O.Box 36-247 Northcote 0748

Phone: (09) 418 4482 Fax: (09) 418 4486

Property and Construction | Watts & Hughes Construction

any task “Our price reflected that wanted to stay with client and we were certainly very glad to be awarded the Stage III works.” Wylie says Stage III did not have as many challenges as Stage II as it was constructed on top of the existing carpark. Consequently, it did not have the complications and weather constraints associated with foundations and piling like the previous stages. “The security of site was very intense for obvious reasons. It’s a very secure building area, you can’t go anywhere in the building without an escort. There were lots of systems for security, access and fire control to be aware of.

As well as creating the new building, the Watts & Hughes team also laid the groundwork for the next phase of the construction. “We did all the services and connections in the ceiling and underground required for the next phase. This was a tricky and exhausting process — all up I believe we removed about 40,000 cubic metres of dirt from the site.”

Quality and quantity Providing a professional service and achieving high quality results for clients, while ensuring their requirements are met and the experience is enjoyable, is what Watts & Hughes is all about.

“Stage III was built as separately as possible from the existing station and the connecting works were carried out during the last few weeks for the project.”

The company has been doing some work in Christchurch specifically requested by past clients, which reflects its future focus — the North Island and the Canterbury area. The Auckland office handles projects from the Hospital logistics Bombays to the far north while the Mt Middlemore is the largest hospital in South Manganui team does operations down to Auckland, offering hospital and specialist care Wellington. Watts & Hughes also has local as well as a selected range of community offices in Gisborne and Hamilton. and domiciliary services for the population. With a commitment to quality and a wide Turning a functioning hospital into a building berth of work behind them, it’s no wonder site is no easy task. From women in labour to that Watts & Hughes has a significant number elderly people, to families with young children of return clients and new referral business. or people too sick to walk far, the entrances, Watts & Hughes Construction Ltd exits and logistics of patients moving around 15B Vesty Drive hospital grounds makes construction work Mount Wellington very difficult. Auckland 1145 In building the clinical services building, T (09) 573 5750 there were a lot of restrictions the Watts and F (09) 573 5760 Hughes team had to be aware of. E auckland@whconstruction.co.nz “We had to pass through the hospital grounds www.whconstruction.co.nz — Advertising Feature to work on the site so we were very aware of ambulances, pedestrians etc. We weren’t allowed to drive in front of the hospital for logistical reasons, so we had to take a different route,” Wylie says. The CSB clinical services’ building was finished on September 14. It is where the meals for the hospital are cooked — a staggering 700 a sitting, meaning 3000 a day and 1.5 million a year. The kitchen was moved over before the Watts & Hughes team left, to make sure everything worked well and the feedback Wylie has received has been very positive.

Watts & Hughes’ experience in hospital and clinic work backed up its winning tender for the Auckland Eye Clinic.

“Everyone said it has been working well, there were plenty of compliments on how well finished it was. The boys did a really good job. The services were all extensively tested which took a lot of time, but everything went smoothly.”

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Fortlock have worked closely withWatts and Hughes on the Middlemore CSB project providing state-of-the-art security management systems, which are designed and dedicated to making Middlemore secure and protected. For Middlemore we were able to integrate the security into the operating procedures, with the automation of opening doors, allowing staff to move large equipment through the hospital with ease. We have customised an efficient security solution for Middlemore that will expand and adjust to their changing needs. For all your security needs contact Fortlock for personal service and a quality outcome.

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Proud to be associated with the Watts & Hughes Construction Middlemore Project.

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info@spiraldrillers.co.nz www.spiraldrillers.co.nz

www.aucklandtoday.net.nz October/November 2011 | 37

38 | October/November 2011 www.aucklandtoday.net.nz

www.aucklandtoday.net.nz October/November 2011 | 39

Business Development | CMI Fasteners

Business Development | Slipper Electrical

Keeping it

Taking charge

There’s nothing like a bit of Kiwi know-how. From the number eight fencing wire to spreadable butter, we’ve always had a history of innovation and invention. And it’s this local technological knowledge that sets CMI Fasteners apart from its global competitors.

If there’s one trade you don’t want to tackle armed with nothing more than a little Kiwi ‘can do’ attitude, it’s electrical work. You need trained, qualified experts — there are no exceptions to this rule. With this ‘no brainer’ out of the way, what you need to decide on is who is best suited for your particular job. If it’s versatility you’re after, look no further than Slipper Electrical. The company’s electricians can deliver a complete and customised solution for any project, be it big or small. And once the job’s completed Slipper Electrical doesn’t just forget about customers. Co-owner Leon Webb purchased the business five years ago and has committed himself to building a business where clients come first. “We have a full-service division of electricians ready to maintain our work, once our project team leaves the jobsite. Even if your job doesn’t require a bucket truck and months of planning doesn’t mean you lose out on our service. To us, the client is the most important part of our business — large or small.”

CMI Fasteners makes and sells to distributors a large range of products, such as nails, screws, rivets and nuts. The five largest distributors — EDL Fasteners, Steel and Tube Fastening Systems, Fortress Fasteners, Hylton Parker Fasteners and Blacks Fasteners — all sell to the construction and industrial sectors, as well as to engineering shops. Much of CMI’s products end up in shops like Mitre 10 for DIYers too. Manager Andrew Baker says CMI’s specialises in the manufacture of made to order fasteners. “We really enjoy this part of the business. People can ring us up and talk about their needs and the fastener using international fastener standards. “Because fasteners are all made to international standards, the options available in creating them has already been done,” he says.

Office renovations, service work for commercial clients and some industrial work are all undertaken.

Services cover TV/AV/home theatre, audio and visual intercom systems, data cabling, powersmart upgrades, infra red scanning, With more than 27 years of experience as an security gate access and intercoms, under electrician, Leon is an expert in the planning, floor heating, lighting and electrical design implementing and estimating side of electrical plus all new electrical construction, service contracting, so he knows what it takes to get and maintenance. any job done, and done well. Also on offer is a 24/7 domestic/industrial/ In the 50 years since the company’s creation, commercial emergency service, because its electricians have worked hard to establish not all electrical problems happen during Slipper Electrical as a presence on domestic bank hours. sites, construction sites and businesses in-andThe company is also ready, willing and able around Auckland. And it’s not a legacy Leon Webb is about to surrender lightly. In fact, he’s to support customers who choose green options, as this can translate into huge savings hell bent on improving it. on electricity — enough to pay for an entire “Our hard work and dedication is evident project over the long-run in some cases. in every job we do and we pride ourselves on maintaining this level of work in every situation,” he says. Slipper Electrical And these situations are indeed varied, 37 Oranga Ave ranging from changing a light bulb to One Tree Hill large-scale new system designs and builds, Auckland 1061 upgrades to service and maintenance. T (09) 526 4819 The balance of work is is split between both F (09) 579 2286 residential and commercial work, with the E slipperelectrical@yahoo.co.nz company’s range covering Auckland from www.slipperelectrical.co.nz — Advertising Feature Orewa to Pukekohe.

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40 | October/November 2011 www.aucklandtoday.net.nz

17 rennie drive, airport oaks, manukau, auckland 2022 po box 13202 onehunga, auckland 1643 t: 0064 9 256 0333 | f: 0064 9 275 1887 | e: info@nziss.co.nz | www.nziss.co.nz

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Business Development | CMI Fasteners

together “So what we do is work out the right combination of threads, heads and recesses to make the ideal fasteners for a client. “The variety of fasteners made over the last 100 years is very very broad, so it’s all about finding the detail of the screw that fits the customer’s needs. This can be finding the strength, size, shape.” Bringing new technology to the market is very important to CMI. Recently the company decided to commission a plant so it can mechanically plate the fasteners. “No one is doing this in New Zealand but us,” Baker says. “This process called ‘mechanically plating’ or ‘mechanical galvanising’ is a popular trend overseas with proven results. We think it’s important to look at the international market, find the best technology and bring it in.”

Exciting projects CMI Fasteners sees a bright future for itself, with many exciting projects on the horizon. “First up is commissioning the new plating plant, which will be done before Christmas. The emphasis on keeping up with technology will continue in the future. “We still plan to canvass the international market and bring technologies that don’t exist in New Zealand here,” Baker says. “At the manufacturing level, we’re looking for partners who see value in the technical experience we have.

Another part of CMI’s business is acting as a small stockist of fasteners. Most of the stock is made in-house.

Fast service Baker says CMI has the broadest range of made to order fasteners in New Zealand. But more than that, because it is a local company, it has the flexibility to change the design at short notice. “For overseas companies it may take three to six months but for us it’s more like three to six weeks. Recently we’ve had an ongoing project for a customer — their supply chain was seven months from order to receiving with their old supplier — we reduced that to two months. “We reconfigured it to better suit their needs as well. So they’re getting a better product in a shorter amount of time.” Baker thinks this is CMI’s strongest point of difference to its competitors. “When you talk to us, you are talking directly to the people who make the fasteners here in house. The technical expertise exists is right here. “Dealing with companies overseas means you need to deal with time zones and language barriers and other issues, such as the length of delivery time.”

“We’re looking for people who see value in made to order fasteners.” CMI Fasteners 246B James Fletcher Drive PO Box 22718 Otahuhu Auckland 1640 T (09) 270 0522 F (09) 270 0533 E sales@cmifasteners.co.nz www.cmifasteners.co.nz — Advertising Feature

… it’s all about finding the detail of the screw that fits the customer’s needs. This can be finding the strength, size, shape.” Andrew Baker | manager, CMI Fasteners

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