Skip to main content

Your Guide to Advocacy

Page 1

How can I complain about an advocate? There may be times when you are unhappy with the service you have received from an advocate, however each advocacy service should have a clear process in place to deal with complaints. To complain about an advocate you should: Ask the advocacy service for a copy of its complaints procedure Follow the process in the document. If this is hard to do by yourself, you could ask a staff, friend or family member for help. The advocacy service provider should also be able to help you get independent support to make or follow up a complaint.

Contact Us Charterhouse 1 Links Business Park Fortran Road St Mellons Cardiff CF3 0LT

Email: info@ascymru.org.uk Web: www.ascymru.org.uk Phone: 029 2054 0444

Advocacy


Turn static files into dynamic content formats.

Create a flipbook
Your Guide to Advocacy by Iris Care Group - Issuu