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How Godrej Locks Enhanced Carpenter Loyalty with GVLC Program

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How Godrej Locks Strengthened Carpenter Loyalty with Vishesh Labh Club (GVLC)

GVLC

Carpenter & Contractor Loyalty Program | Pan India | Loyltworks

2,00,000+ Members Enrolled Pan India Geographic Reach QR-Based Purchase Tracking

| www.loylt.works | Confidential

Vishesh Labh Club
by Godrej Locks

PROGRAM OVERVIEW

Program Name

Godrej Vishesh Labh Club (GVLC)

Program Type

Carpenter & Contractor Loyalty Program

Target Audience

Contractors & Carpenters

Geography Pan India

Engagement Model

QR-based purchase tracking with rewards & recognition

Key Objective Drive sustained brand preference, improve influencer engagement, and build long-term loyalty

Technology Platform Loyltworks

CLIENT OVERVIEW

Godrej Locks & Security, part of the 125-year-old Godrej Group, is India's most trusted name in home and institutional security.

With products ranging from mechanical locks to advanced digital and biometric systems, the brand is synonymous with quality and innovation.

Recognizing that contractors & carpenters are key influencers, Godrej launched the GVLC to build structured long-term engagement.

THE SOLUTION

Separate apps for contractors/carpenters and sales executives for smooth onboarding & QR scanning.

Intelligent

with

Accidental

PERFORMANCE HIGHLIGHTS

2,00,000+

Contractors &

Carpenters Enrolled

PROGRAM EXECUTION

The GVLC program was rolled out in phases across regions ensuring structured adoption and continuous optimization. Close collaboration between Godrej's marketing and technology teams ensured alignment with business objectives. Field sales executives were empowered via a dedicated app for member onboarding, QR scanning assistance, and real-time troubleshooting.

✓ Strengthened Influencer Loyalty

Established a direct and structured engagement channel, driving sustained brand preference among contractors and carpenters. ✓ Expanded National Reach

Successfully onboarded 2L+ active members, reinforcing Godrej's strong presence across competitive markets.

✓ Enhanced Competitive Positioning

Differentiated the brand in a crowded hardware segment through a scalable, digitally enabled loyalty ecosystem. ✓ Improved Engagement & Retention

QR-based rewards, referrals, and value-added benefits such as accidental insurance boosted long-term participation.

✓

Built Deeper Brand Advocacy

Combined digital innovation with on-ground support to foster trust, repeat preference, and stronger influencer relationships.

KEY INSIGHT "

In highly competitive hardware markets, long-term influencer loyalty is driven not just by rewards but by structured engagement, recognition, and added value. By integrating real-time tracking, aspirational benefits, and meaningful protection coverage, Godrej Locks successfully moved from transactional incentives to relationship-driven loyalty.

ABOUT LOYLTWORKS

Loyltworks is a loyalty and engagement solutions provider that helps brands design and manage customer, channel, and trade loyalty programs focused on behavioural engagement and measurable outcomes. By combining strategic program design, intuitive digital platforms, and ongoing performance optimisation, Loyltworks enables organizations to build structured, data-driven ecosystems that foster long-term relationships and sustainable business growth.

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