The NSW Strata Magazine

JUNE 2026

About Us

Welcome to the latest issue of The LookUpStrata Magazine!

For over a decade, LookUpStrata has been Australia’s premier resource for everything related to strata living. Our mission is to keep strata communities informed and connected, providing thousands of lot owners, strata managers, and professionals with reliable, unbiased, easy-to-understand information to help you solve your strata problems and make informed decisions.

The NSW Strata Magazines, published monthly, are just one of the many ways we’re dedicated to supporting you. They’re packed with articles from industry experts and include our comprehensive printable strata directory.

Beyond these pages, we also offer:

• Q&A Service: Our team of leading strata specialists answer hundreds of your questions every month, which helps shape the magazine topics we cover.

• Newsletters: Our weekly newsletters deliver timely updates on legislative changes and the latest strata news straight to your inbox.

• Webinars: Join our founder, Nikki Jovicic, for weekly webinars where she hosts and partners with industry experts to discuss key topics.

• The LookUpStrata Directory: A free resource that showcases hundreds of trusted strata service professionals nationwide. You’ll find it at the end of every magazine and on our website.

• Website: Find all our resources, articles, and news in one convenient location, accessible 24/7.

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Nikki Jovicic Managing Director I Founder lookupstrata.com.au

Advertising and Admin Enquiries: administration@lookupstrata.com.au

Disclaimer: The information contained in this magazine, including the response to submitted questions, is not legal advice and should not be relied upon as legal advice. You should seek independent advice before acting on the information contained in this magazine. Strata legislation is updated regularly. The information in this magazine is based on the legislation at the time of publishing.

4 What effect does short term letting have on our strata insurance policy?

Tyrone Shandiman, Strata Insurance Solutions

6 The silent majority

Lannock Strata Finance

8 Should all units be checked after concrete cancer is found in one block

Bruce McKenzie, Sedgwick

10 If an owner is on a payment plan, can they vote?

Leanne Habib, Premium Strata

12 How can businesses better support and retain new strata managers

Aaron Petrilli, Property Recruitment Partners

14 Can a strata manager refuse to hold a hybrid EGM, or is this the committee’s decision?

Tim Sara, Sara Strata

16 Do we need to formally decline a developer’s approach to buy our strata scheme?

Matthew Lo, Kerin Strata Lawyers

18 A recruiter’s observation from the 2026 Macquarie Strata Benchmarking Report

Aaron Petrilli, Property Recruitment Partners

20 Who can I ask about why my strata

levies have increased

Megan Parkins, Tender Advisory

22 Who pays for termite treatment after finding termites in a strata lot?

Sean Bermingham, The Strata Collective

24 Can a disabled owner use the visitor disabled car space?

Allison Benson, Benson Legal

26 Can a strata committee spend levies on maintenance outside common property

Abe Ayoubi, Senior Strata Manager (NSW)

28 Can you claim damages against a strata managing agent through NCAT

Warwick van Ede, JS Mueller & Co Lawyers

30 Which lift components need regular replacement and which reach end-oflife?

Andrew Batynski, ABN Lift Consultants

32 Should a strata committee report to owners even when nothing is going wrong?

Hugh McCormack, McCormacks Strata Management

34 The NSW LookUpStrata Directory

Thanks to our sponsors

What effect does short term letting have on our strata insurance policy?

Does short term letting affect our strata

insurance policy?

A few owners in our building rent their apartments out on Airbnb. Owners are worried this will affect our strata insurance. Does short term letting change our policy cover or premium? Is there anything the committee can do to make sure we’re still fully protected?

Short-term letting is common in strata buildings and generally does not affect policy cover, but committees should keep their insurer informed.

Short-term letting is now a common feature in strata buildings, and insurers generally expect to see some level of it. From a disclosure perspective, you should make reasonable efforts to inform your insurer or broker of the number of lots used for short-term letting, so the risk is accurately represented.

Where it can have an impact is at higher levels of short-term use. Depending on the insurer, once a building reaches around 20% to 50% of lots being used this way, it may be classified as mixed-use or commercial. That can affect insurer appetite and pricing, rather than the scope of cover itself.

In terms of policy cover, we’re not aware of strata insurers applying exclusions specifically because a lot is used for short-term letting. We also haven’t seen claims declined on that basis. Insurers recognise that short-term accommodation is widespread and policies are generally structured with that in mind.

For committees, the practical step is to keep your insurer informed and ensure your policy reflects how the building is actually being used.

Tyrone Shandiman | Strata Insurance Solutions

tshandiman@iaa.net.au

The Silent Majority

Your strata committee is likely run by people in the building who can explain the squeak in the lift and not just complain about it. They’re dedicated, local and there when it counts.

The reality is that most owners are ghosts when it comes to running their building; at general meetings, they are missing in action from the discussions and decisions that govern their assets. Across Australia, between 60 and 70 per cent of apartment owners are investors. Even many resident owners choose to take a back seat.

This creates a disconnect in how levies and assets are managed.

A committee is legally bound to act in the “best interests” of all owners, but consider how different that can be for:

• A Retiree: On a fixed income and budget

• A First Home Buyer: Cash poor after raising a deposit

• A Family: Stretched thin by interest rates, groceries and daycare

• A Downsizer: New to strata and cash-rich; has high living standards

• A Investor: Prioritises predictable costs, attracting reliable tenants and tax benefits

The problem? Your strata roll is a spreadsheet, not a biography. It doesn’t include each owner’s pain threshold for a large, lump-sum payment.

Every funding decision, from a $10,000 paint job to a multi-million-dollar structural fix hits every “hip pocket” differently.

Three Ways to Fund Capital Works

These decisions matter. Doing nothing always costs more. When a building faces major capital works, the Owners Corporation isn’t just deciding how to pay the bill. They are deciding how it will hit each owner’s wallet and the value of their asset.

The Three Paths of Funding

1. Capital Works Fund:

The “save-as-you-go” approach. You think you’re being prudent, but inflation and rising costs are eating your savings.

• Construction costs rise faster than interest earned

• Interest earned is taxed at the corporate rate, so the value of savings shrinks as the building ages

2. Special Levy:

Unplanned, non-negotiable upfront lump sum payment imposed on every owner.

• For owners without available funds, this is a highstress experience

• For those with funds, this creates lost opportunities to do something better or earn higher returns with that money

3. Strata Loan:

Act now, with the cost spread over time in regular, predictable repayments.

• Lock in today’s costs and get started.

• Predictable monthly repayments and no lump-sum shock

• Low fees and flexible terms. Interest-only periods available and zero interest on undrawn funds

• The Owners Corporation is the borrower, not you. No personal guarantees or impact on personal credit

Owners who opt out of strata decision-making put their future costs and assets in the hands of whoever shows up to the general meeting.

How Do These Funding Options Compare?

Capital Works Fund Special Levy Strata Loan

A Retiree (Fixed income)

A First Home Buyer (Cash-poor)

A Family (Cash-flow stretched)

A Downsizer (Asset-rich, cash-ready)

A Investor (Tax and yield focused)

Feels safe and familiar. Costs often outpace fund’s growth, causing financial strain.

No financial buffer. Strata costs feel manageable until a major repair exceeds the savings.

Feels secure until the fund can’t cover a major repair.

Comfortable with regular levies and has high living standards.

No tax benefit on contributions. Interest taxed at 30%, so the balance lags construction inflation.

On a fixed income, a large lump sum levy is a significant blow to super, savings and investments.

Financially tapped out after raising a deposit. Any lump sum amount compounds stress of mortgages and living costs. An unexpected special levy could also reduce first home buyers’ equity enough to reinstate a Lenders Mortgage Insurance obligation.

Large one-off hit to a stretched family budget. That means hard sacrifices on life’s “extras” or even essentials.

Can pay a lump sum, but values control over when and how they spend.

Diverts capital and reduces returns on other assets. Zero tax advantage.

Your strata committee works hard, but they aren’t mind readers

Whether you’re a retiree on a fixed income or a first-home buyer on a tight budget, only you will know what is in your best interests when deciding how to fund major works.

Don’t leave the future of your largest asset to the people who happen to show up. Don’t be a ghost. Get involved, evaluate each option and make your vote count.

The building will always need work. The bill will always arrive. The only question is who has a say in how it gets paid.

Deciding what is in everyone’s “best interests” will always depend on the voices in the room or on the screen.

Don’t be a ghost. Make your voice heard and your vote count.

Keith Hallet

Business Development Manager NSW P 0432 043 679

E keith@lannock.com.au

Michelle Malpass

Business Development Manager NSW

P 0432 091 786

E michelle@lannock.com.au

Charlotte Steen

Business Development Manager NSW

P 0460 329 701

E charlotte@lannock.com.au

Predictable levies that are easy to budget and manage. Super and savings stay intact. No lump sum payment.

Protects cash flow and borrowing power. Loan stays with the lot after the sale.

Manageable, predictable repayments keep funds available for family life and what matters most.

Cost of investment is matched to the life of the asset. No impact on your personal credit score. Work starts promptly.

Principal and interest repayments through admin fund are 100% income tax deductible. Predictable future levies, costs matched to life of asset.

Calculate, Compare and Score Your Funding Options with LevyPlanner

Australia’s first tool to calculate and score the real cost of every funding option: for any scheme, any mix of owners, any capital works plan. Enter your scheme details and owner profile; LevyPlanner instantly calculates and visualises the pre-tax and after-tax cost of each option, and scores them against the best and worst possible outcomes. Built by Lannock, modelled by financial mathematicians and reviewed by Australia’s foremost strata tax accountant.

Visit LevyPlanner.com.au – try it free today.

Should all units be checked after concrete cancer is found in one block

Concrete cancer has been found and remediated in one of our strata scheme’s three blocks. Should we check all units?

Our strata scheme has three blocks under the same strata title. We discovered concrete cancer in one block and it has now been remediated.

Should every unit be checked? How is that done? Owners will be reluctant. If more concrete cancer is found, the cost of remedial works could be colossal.

If concrete cancer is found in one part of a strata building, it is highly recommended to check all areas of similar design or construction.

It is highly recommended to check any areas of similar design or construction for signs of concrete cancer if it has been previously discovered elsewhere.

If it is the same strata property under the same title, it would have been the same builder who constructed the units, and likely the same trades used. Unfortunately, we do see a high volume of defects duplicated in strata schemes due to repeat installation issues. Therefore, it is always best practice to check.

A building consultant or engineer can undertake a visual assessment for telltale signs. If there are any suspicious areas, further investigation can be undertaken. It is possible that only minor works may be required (if any) in comparison to the work already undertaken. Owners should understand that detecting and addressing concrete cancer early can result in significant cost savings, as opposed to leaving it to further deteriorate.

Bruce McKenzie | Sedgwick bruce.mckenzie@au.sedgwick.com

Why this issue matters

Payment plans are an important support tool for owners who may be experiencing financial difficulty. However, they do not remove the underlying debt or change governance requirements.

Owners can become confused if they assume that entering into a payment plan restores their full rights. The Act is clear about the distinction between an owner’s financial status and their participation in decision-making.

Maintaining this distinction helps ensure fairness across the scheme and protects the integrity of voting and committee elections.

Next practical steps

If your scheme is dealing with arrears and payment plans, there are several steps the committee can take to manage this appropriately.

1. Confirm the financial status of owners before any meeting. The strata manager or treasurer should provide a list of financial and unfinancial owners before issuing voting papers or conducting votes or elections.

2. Be sure to communicate clearly with owners who are on payment plans. Owners should understand how their financial status affects voting rights and their future eligibility for the strata committee.

3. Manage committee composition proactively. If a current committee member becomes unfinancial, note that they may remain in the role until the next AGM, but will need to be financial to stand again and to vote at committee meetings in the interim.

4. Properly document payment plans. Approved plans should be in writing, should be realistic, and monitored regularly to ensure they comply.

By having a structured and transparent approach to arrears and voting rights, your owners corporation ensures that payment plans support owners in financial difficulty, while maintaining fair and compliant decision-making.

Leanne Habib | Premium Strata info@premiumstrata.com.au

WANT A PROACTIVE STRATA MANAGEMENT APPROACH?

You’re not alone.

Too many buildings are held back by reactive management, delayed communication and unresolved maintenance issues. Over time, this lack of accountability doesn’t just cause frustration, it can also erode your property’s value.

At Premium Strata, we take a different approach. Our Diamond-Class Service means proactive management, not post-box administration. We believe that smaller portfolio sizes allow for a more proactive, personalised and detailed service.

What sets us apart:

• Proactive and leadership-driven management

• Expertise across both small and large schemes

• Limited portfolio sizes prioritising quality over quantity

• All-inclusive fees with unlimited service consumption

• Independent and Australian-owned

Don’t wait until problems pile up.

A well-maintained building isn’t just a nicer place to live, it’s also one of your most valuable ﬁnancial assets. Choosing a proactive strata manager today means safeguarding that investment for the future.

How can businesses better support and retain new strata managers

New strata managers leave the industry within 12 to 18 months due to poor support. How can strata businesses retain them?

We frequently see new strata managers leave the industry within their first 12 to 18 months because of poor support. What can strata businesses do differently to bridge this leadership gap and increase retention among new entrants to the industry?

Retaining new strata managers requires a multifaceted approach covering day-to-day support, ongoing training, strong leadership, and mental health support.

It really does require a multifaceted approach. When we talk about support for new strata managers, there are a few key areas businesses need to look at.

Firstly, day-to-day support is critical. What does their assistant or administrative support look like? Do they have the practical structure around them to do the job properly?

Ongoing training is also important, particularly with the pace of legislative change and the increasing complexity of the role.

Managers need access to ongoing training so they can keep up with changes to legislation, the challenges of the role, and continue building capability as they grow into the position.

Leadership is another major factor. Businesses need experienced managers or strong leaders who can guide, mentor and support new entrants as they settle into the industry. Mental health support also cannot be overlooked, given the pressures that can come with the role.

Pleasingly, we are seeing more stability than we were perhaps 12 or 18 months ago. There was a period where people were entering the industry, or moving roles, and sometimes leaving again within six months because they were stepping into environments still in flux. Many businesses have now worked through that uncertainty and put better systems and structures in place. That is creating a more stable environment, but retention still comes back to support, leadership and setting new managers up properly from the beginning.

Aaron Petrilli | Property Recruitment Partners info@propertyrecruitmentpartners.com.au

Can a strata manager refuse to hold a hybrid EGM,

or is this the committee’s decision?

Our strata managing agent refuses to support a hybrid EGM. Can the strata committee insist?

Our strata managing agent said they cannot support our request to have a hybrid EGM onsite because they do not trust the wifi connection at our scheme.

Can the strata committee insist on having the hybrid EGM if a lot owner with reliable wifi agrees to host the meeting?

Fair Trading said this decision is not up to the strata managing agent, but our secretary, who sends out the notices.

The strata committee has every right to hold a hybrid general meeting at a lot owner’s home, and the strata managing agent cannot veto that decision.

There are two separate questions here, and it helps to untangle them. Who can call the meeting?

Fair Trading is correct. The strata managing agent cannot veto this meeting (if that was the intention). Under section 19 of the Strata Schemes Management Act 2015 (the Act), the secretary of the owners corporation (OC), or the strata committee, has the power to convene a general meeting, including determining the venue, date, time, and format. In practice, strata managing agents are commonly delegated the functions of the secretary, in which case they can convene and issue notices on the OC’s

behalf. Either way, if the strata committee has agreed on the meeting details, including holding a hybrid meeting at a lot owner’s home, those details can be directed to the strata managing agent to issue as a notice. That is a lawful instruction. Refusing to issue a meeting notice because of concerns about the venue’s wifi connection conflates two separate issues, and one should not be used to block the other.

The strata managing agent’s wifi concern is a separate matter

Whatever the strata managing agent’s specific objection, the practical concern appears to be about operating a reliable internet connection at the venue. It is worth understanding why that concern is not unreasonable. Strata managing agents hold sensitive personal and financial information about owners, and data security is a genuine professional obligation. There have been serious data breaches involving strata management businesses that have compromised owners’ personal and financial information. A strata managing agent who is cautious about connecting their work devices to an unknown network is exercising reasonable professional judgement.

That said, the concern is eminently solvable. The most straightforward solution is mobile data tethering, which is inexpensive, widely available, and entirely independent of the venue’s wifi. In an era when strata managing agents, like most professionals, routinely attend meetings at locations other than their own office, having a secure and reliable way to connect independently is simply part of the job. A strata managing agent who does not currently have that capability would be wise to consider it.

And if the strata managing agent is still not comfortable, they are not the only option. A committee member, another owner, or any competent person present can take responsibility for operating the video link, provided the meeting is conducted in accordance with the legislative requirements for electronic participation. Under Regulation 14(1)(a) of the Strata Schemes Management Regulation 2016, an OC can choose to conduct a meeting so that participants may participate and vote by electronic means, such as video conferencing. The legislation does not require the strata managing agent to be the person who facilitates that.

What if the strata managing agent declines to attend?

A strata managing agent’s service agreement does not obligate them to attend every meeting at any time and in any format. If they are unavailable, decline to attend in the circumstances, or choose not to facilitate the

hybrid format, the meeting can still proceed. The strata committee would need to ensure someone can competently manage the meeting and the electronic connection, but the strata managing agent’s absence is not a legal impediment.

The bottom line

Your strata committee has every right to hold

Helping the strata community navigate their building concerns

BUILDING CONSULTANCY

• Defect reports and forensic engineering

• Scope of works

• Dilapidation and risk surveys

• Dispute mediation and expert witness

• Contrator procurement and cost validation

• Construction management

• Capital works funds / maintenance plans

• Digital capability

• Façade assessments

REPAIR SOLUTIONS

• Emergency make safe

• Fire water damage restoration

• Leak detection

• Contamination response

• Building repairs

• Cost validation services

• Digital capability

Do

we need to formally decline a developer’s approach to buy our strata scheme?

We received an unsolicited approach from a developer to acquire our strata scheme. Are we required to decline formally?

Our strata scheme has 12 lots. We received an unsolicited request from a developer to acquire the scheme in one line

Our strata committee has decided it is not viable because at least 40% of lot owners, and likely more, will not sell.

Neither the Strata Schemes Development Act 2015 nor the Registrar General’s information page covers the process for declining an initial approach. Both only state that the strata committee must decide if the proposal is viable, and if it is not, it lapses.

Are we required to notify the developer that the owners corporation has declined formally? Where can we find legislation or a ruling that deals with declining an initial expression of interest?

There is no requirement to decline an unsolicited approach formally.

From the facts provided, there has been an invitation to treat, and not an offer. In commercial contexts (litigation is different), there is no requirement to decline an offer (or an invitation to treat). By not accepting, it is not accepted. But, as a courtesy, a reply should be provided.

Legislation, rulings, and guidance are made in respect of specific issues and to change the default position of the law. The general and default position of the law is that by not accepting an offer, it is not accepted. From the information given, there doesn’t appear to be any oversight.

Matthew Lo | Kerin Strata Lawyers Matthew@kerinstratalawyers.com.au

A Recruiter’s Observation from the 2026 Macquarie Strata Benchmarking Report

By Aaron Petrilli, Director at Property Recruitment Partners

“The 2026 Macquarie Strata Benchmarking Report points to a sector that is still growing, but also becoming more complex.

While opportunity across strata remains strong, the report reinforces what we are seeing daily: retention, leadership, support structures and sustainable growth are now real competitive advantages. High-performing businesses retained 83% of their strata managers, compared with 76% across the broader market — a clear reminder that the strongest firms are not just growing; they are investing in the people and structures that allow them to grow well.”

“As the strata sector evolves, so do the opportunities within it. We have provided a snapshot of current roles we are actively interviewing for.”

New look. Same focus.

As the strata sector evolves, so does PRP - with a sharper, more refined brand built around clarity, connection and long-term industry partnerships.

New branding and website coming soon….

Currently Interviewing for:

EOI Executive General Manager | Sydney | Strata | $250K-$300K + Super + STI

Strategic executive role with broad operational influence and genuine growth scope.

2IC to GM | North Sydney | Circa $165k + Super

Real 2IC opportunity with influence across operations, leadership and strategy.

Senior Strata Manager | Sydney South | Circa $180k + Super

Low-volume, high-quality portfolio in a stable, service-led business.

Team Leader | Wollongong | Circa $155k + Super + Schedule B’s

Lead, mentor and shape a capable team within a stable portfolio environment.

Senior Strata Manager | Sydney | Circa $150-160k + Super + Schedule B’s

Strong support, complex portfolios and exposure beyond day-to-day management.

Strata Manager | Northern Beaches | Circa $130k + Super + Schedule B’s

Balanced coastal portfolio with strong client relationships and sensible support.

Strata Manager | Greater Western Sydney | Circa $125k + Super + Schedule B’s

Structured role with manageable workloads, stability and genuine support.

Strata Manager | North Shore | Circa $120k + Super + Schedule B’s

Relationship-led portfolio with established committees and long-term client continuity.

Assistant Strata Manager | Sydney | Circa $85-90k + Super + Schedule B’s

Hybrid flexibility, strong support and a clear pathway into portfolio management.

Senior Assistant Strata Manager | North Shore | Circa $100k + Super + Schedule B’s

Progressive business, strong systems, 1:1 support and no after-hours meetings.

Building Manager | Sydney | Circa $90k + Super

Single-site role offering autonomy, routine and clear ownership.

Senior Strata Manager | Inner West | Circa $150K + Super

Balanced portfolio with future leadership scope and potential equity pathway

Keep an eye on our LinkedIn page or website for additional opportunities, market insights and new roles as they continue to come through.

Aaron Petrilli

Trusted Strata & Property Recruitment Specialist Founder & Managing Director, PRP (02) 8313 5591 or 0431 445 676 aaron@propertyrecruitmentpartners.com.au www.propertyrecruitmentpartners.com.au

Yasmine Barhoum

Talent & Operations Partner

0411 969 201

yasmine@propertyrecruitmentpartners.com.au

https://www.linkedin.com/in/yasmine-barhoum-684454238/

“Friendly and helpful staff, such great people that care.” - Candidate Aaron has done a great job assisting and supporting us in securing the right candidate for our roles. Highly recommend! - Client

Who can I ask about why my strata levies have increased

My strata levies have increased, but there is no explanation in the AGM minutes. Who can I ask about the increase?

I read on your site that levies are normally only increased if there is a need for new works or additional expenses, and that owners should ask why there is an increase. But, who do I ask?

I asked our strata managing agent and pointed out that there was nothing in the AGM minutes regarding a reason for the increase, but they could not give me a substantial reason. I am on the strata committee, but could not attend the AGM due to work commitments. I have emailed the other committee members, but they are too scared of one bullying member to respond to my question.

Where do I go from here?

The best first step is to review the budget documents with fellow committee members.

While I could not confirm without reviewing a copy of the income and expenditure, budget and capital works forecast report documents, depending on the percentage increase, this could be due to one of the three following things:

• Correcting a deficit in the administrative budget due to unanticipated expenditure from the last financial year

• Achieving the recommended balance for the current financial year within the capital works forecast report

• Aligning the previous budget and expenditure with the anticipated inflation for the new financial period

As a first point of call, obtain and review the documentation referenced above with your fellow committee members.

Megan Parkins | Tender Advisory megan@tenderadvisory.com.au

Who pays for termite treatment after finding termites in a strata lot?

We found termites in our lot and reported it to the strata committee. Who pays for the treatment?

We found termites in our lot and reported it to the strata committee. The common property has not had a termite inspection since 2018.

Who is responsible for paying for the treatment in our lot?

Responsibility

for termite treatment in a strata scheme depends on where the termites are located and whether common property is affected.

Responsibility for Termite Treatment in NSW Strata

The responsibility for termite treatment in a strata scheme in NSW depends on where the termites are located and whether common property is affected.

Under the Strata Schemes Management Act 2015 (NSW), the owners corporation is responsible for maintaining and repairing common property. This includes addressing pest issues, such as termites, that affect or originate from common property.

In your situation, the key issue is determining the extent and source of the termite activity:

• If the termites are confined solely within your lot and there is no evidence they are affecting common property, the cost

of treatment is generally the lot owner’s responsibility.

• However, if termites are present in, or have spread to, common property, for example, structural elements, walls, subfloor areas, or roof voids, the owners corporation would typically be responsible for treatment of those areas and any necessary remedial works.

The fact that the common property has not had a termite inspection since 2018 is relevant. While there is no strict legislative requirement for routine termite inspections, the owners corporation has a duty to properly maintain common property. A significant lapse in inspections may mean the strata committee should now arrange a comprehensive termite inspection of the entire building.

Sean Bermingham | The Strata Collective info@thestratacollective.com.au

The Strata Collective. Where People Matter.

The Strata Collective was formed with a simple goal –to provide a professional strata management service to clients who want a close, personal relationship with their Strata Manager.

We are a next generation Strata Management business that you can count on.

Find out more about our award-winning services at thestratacollective.com.au

Can a disabled owner use the visitor disabled car space?

Can a disabled owner permanently use the disabled visitor car space, and what can be done about it?

A disabled apartment owner uses the disabled visitor car park as their permanent car space. This causes a problem for any other owners who may have visitors who also qualify for that spot.

What are the laws regarding the use of disabled visitor spots in apartment complexes? Can the committee take any action to make this spot available to visitors on an ongoing basis?

A lot owner cannot use a common property disabled car space without owners corporation authorisation, but that approval cannot be refused on discriminatory grounds.

A lot owner cannot use a common property disabled car space in a strata scheme without the proper authorisation from the owners corporation. The Strata Schemes Management Act 2015 (the Act) provides that common property, including parking spaces, is managed and controlled by the owners corporation (OC) for the benefit of all lot owners. Section 9 of the Act outlines the OC’s responsibility for the management and control of common property.

Section 112 of the Act allows the OC to grant a licence to an owner or occupier of a lot to use common property in a specific manner or for particular purposes, after approval by a special resolution. Such a licence may also be subject to terms and conditions. The OC can also give authorisation to use common property under a lease or a common property rights by-law Without this authorisation, a lot owner is not permitted to use common property, including a disabled car space, for their own purposes.

Therefore, a lot owner must seek and obtain the necessary approval from the OC, typically under an existing parking by-law, a licence or a by-law, to use a common property disabled car space. That application must not be rejected for a discriminatory purpose. Even if only one of two reasons is discriminatory, the Anti-Discrimination Act 1977 (the AntiDiscrimination Act) would deem the purpose to be discriminatory. Without such approval, the use of the space would be unauthorised and could lead to enforcement action by the OC under the applicable by-laws and the Act.

In Araya v Owners Corporation SP65717 [2021] NSWCATCD 5, the OC had a by-law prohibiting parking on common property without approval.

The Arayas sought approval to park in the common property disabled parking space due to Ms Araya’s disability. The OC rejected the application; a key reason was that it was required as a disabled visitors parking space under the development consent. The Tribunal found Ms Araya had a relevant disability and that the OC’s control and management of the common property was a service under the Anti-Discrimination Act. However, it also found that the OC’s enforcement of its parking bylaw was not for the purpose of discrimination on the grounds of disability, nor was there any evidence of indirect discrimination as there was no evidence that the Arayas had been held to a standard that a higher proportion of people without the disability could meet. The standard was whether other lot owners could park in the car space for their lot.

The scheme in this question has visitors who need, and may not be able to use, the disabled car space due to the conduct of the lot owner. We recommend reviewing the scheme’s by-laws regarding parking. For schemes with the model

by-laws, there will be one. However, if there is not, the scheme should consider passing one. If there is a prohibition on parking in visitors spaces, it could and should be enforced. We also recommend checking the development consent conditions for the parking spot. If it is a requirement of the consent, then the scheme is in breach of the consent if it allows the lot owner to continue using the visitors disabled parking space. For a more permanent solution, if there is room on the common property, the OC should also consider adding another disabled parking space and potentially license, lease or sell it to the lot owner.

For more information, read Allison’s blog: Discrimination in Strata and Community Title Schemes.

Allison Benson | Benson Legal Allison@bensonlegal.com.au

Strata and Community Title Law Specialists

Whether you are an owner, developer, owners corporation, or managing agent, we provide practical, experienced advice at every stage — from the drafting table to litigating disputes.

• Advice

• Building, construction and defects

• Building management agreements

• By-laws and management statements

• Common property and maintenance and loss claims

• Leasing, licensing and subdivision

• Strata & community title dispute resolution

Every strata matter is different. To discuss how we can assist you with your specific situation, contact Benson Legal: enquiries@bensonlegal.com.au

Can a strata committee spend levies on maintenance outside common property

Can the strata committee spend our fees on maintenance of items outside of our community property area?

Usually, a strata committee should not spend levies on maintenance outside the area the scheme is legally responsible for.

In most cases, no. A strata committee should not spend levies raised by the owners corporation (OC) on maintenance outside the area the scheme is legally responsible for maintaining. In NSW, the OC’s role is to manage and maintain its own common property, and the committee can only exercise powers within that framework.

The position can, however, become more complicated in a community title setting. If the strata scheme sits within a community, precinct or neighbourhood scheme, there may be association property, shared facilities, easements, or obligations created under the community management statement. In that case, maintenance responsibility may sit with the association rather than the strata scheme, or there may be a lawful arrangement requiring contribution by the subsidiary scheme. That is very different from a strata committee simply deciding to spend strata funds outside its own area of responsibility.

It is also important to separate the source of the problem from the location of the damage. If a defect in common property causes damage inside a lot, the OC may still be responsible for rectifying the common property defect, and a lot owner may also have a claim for reasonably

foreseeable loss resulting from a breach of the OC’s duty to maintain and repair common property. That does not make the damaged item common property, but it does mean theOC may still have responsibility because the cause originated in common property.

A similar principle may apply where damage spreads into a neighbouring lot within the same scheme. The key issue is not whether the damaged surface is private property, but whether the underlying cause sits in common property and whether the OC has failed to meet its repair obligations. If so, the OC may need to repair the source of the issue and may also face a claim for resulting loss.

So, the practical question is always: who owns the area, and who has the legal duty to maintain it? If the area is common property, expenditure may be proper. If it is association property or some other external area, the committee should first check the strata plan, community management statement, easements, by-laws, and any shared facilities arrangements before approving expenditure.

Accordingly, the safer view is that a strata committee should not spend owners’ funds on maintenance outside its community property area unless there is a clear legal basis for doing so. However, where the defect originates in common property, the OC cannot avoid responsibility merely because the resulting damage appears within private property.

Abe Ayoubi | Senior Strata Manager (NSW) abe.strata@gmail.com

Can you claim damages against a strata managing agent through NCAT

Does NCAT have jurisdiction to award damages for negligence against a strata managing agent?

An article on your site from 2023, NSW: Damages Claims Against Strata & Building Managers – NCAT opens the door, states:

“…proceedings are listed for Hearing before NCAT in early 2023, and we will need to await that decision to understand further whether the Tribunal considers that it has jurisdiction to adjudicate on, and award damages for, a claim for negligence against a strata managing agent and/or a building manager in relation to their alleged failure to properly exercise their functions.”

What were the proceedings’ decision and determination?

Claiming damages for negligence against a strata managing agent through NCAT is not currently an available remedy in NSW.

Unfortunately, this question was not pursued or resolved as the proceedings were determined without the issue being further investigated and ruled on by the Tribunal. Therefore, there is no legal development or principle that ultimately arises from this case. There have been no other cases since that time in which someone has successfully pursued a strata managing agent in NCAT for damages for negligence. At this stage, our advice would be that this is not a remedy available through NCAT against strata managing agents.

Warwick van Ede | JS Mueller & Co Lawyers warwickvanede@muellers.com.au

Which lift components need regular replacement and which reach end-of-life?

Which lift components are

Which components are most commonly replaced during lift modernisation projects? Which parts of a lift require regular replacement, and which parts reach full end-of-life?

The building height, population and usage behaviour will have a huge impact.

Lift controllers, drives, buttons, indicators, door operators, and landing door mechanisms are used each time the lift is moving, and thus typically need replacement after 10 to 15 years. It will depend on the type and model, as some components

become obsolete and replacement is not possible. Also, the building height, population and usage behaviour will have a huge impact. However, with low-rise lifts of 10 to 12 levels, replacing the entire lift would be more costeffective.

Andrew Batynski | ABN Lift Consultants Andrew@abnlift.com

Should a strata committee report to owners even when nothing is going wrong?

Is there value in the committee actively reporting on actions and achievements, even when everything is going well?

Our scheme is well maintained, and we all get on well, but we struggle to communicate that to owners.

Is there value in actively reporting on committee actions and achievements even when nothing major is going wrong? Could that help with engagement and trust building?

Yes, regularly communicating positive committee actions to owners builds trust, encourages engagement, and pays off when things do go wrong.

100%. Always communicating the positives to owners is really good. The committee can record actions in the strata committee meeting minutes. Place a note to owners at the top of the minutes saying this is what the strata committee has been doing on your behalf. If people see that things are actually happening and being done well, they might be encouraged to join the strata committee and make a contribution.

This will all help you in the long run, because when things do go a little bit wrong or something big happens, the owners will have a lot of faith in the strata committee that they are doing the right things.

Hugh McCormack | McCormacks Strata Management

Hugh.McCormack@mccormacks.com.au

Trusted Strata Leadership.

For 30 years, Sydney’s landmark buildings have partnered with us as their trusted advisors.

• Proactive leadership grounded in strata best practice

• Low building-to-manager ratios ensure dedicated support and tailored solutions

• Expert financial and professional management led by an experienced team

• Industry-leading inclusive and transparent fee structures

Make the change to McCormacks, for proven customer satisfaction that consistently outperforms the industry.

LEADERSHIP • Service • expertise

The common good, made exceptional by McCormacks 1300 991 825 solutions@mccormacks.com.au

INFORMATION

LookUpStrata

Australia’s #1 Strata Title Information Site

W: https://www.lookupstrata.com.au/ E: administration@lookupstrata.com.au

Strata Community Association

P: 02 9492 8200

W: https://www.strata.community/ E: admin@strata.community

Owners Corporation Network

The Independent Voice of Strata Owners

W: https://ocn.org.au/ E: enquiries@ocn.org.au

Your Strata Property

Demystifying the legal complexities of apartments

W: https://www.yourstrataproperty.com.au/ E: amanda@yourstrataproperty.com.au

ENERGY

Arena Energy Consulting Pty Ltd

Independent Embedded Network Consulting Services

P: 1300 987 147

W: https://www.arenaenergyconsulting.com.au/ E: info@arenaenergyconsulting.com.au

Embedded Network Arena

Independent Embedded Network Consulting Services

P: 1300 987 147

W: https://embeddednetworkarena.com.au/ E: info@embeddednetworkarena.com.au

TRAINING

Strata Pathways Academy

Develop and grow your career on the right path!

P: 02 8552 1377

W: https://www.stratapathways.com.au/ E: enquiries@stratapathways.com.au

SOFTWARE

MiMOR

Connecting People – Creating Communities

W: https://www.mimor.com.au/ E: info@mimor.com.au

Stratabox

Building Confidence

P: 1300 651 506

W: https://stratabox.com.au/ E: contact@stratabox.com.au

Town Square

Productivity and Communications Platform for SMs

W: https://townsquare.au/ E: hello@townsquare.au

Urbanise

Automate your workload to increase efficiency.

P: 1300 832 852

W: https://www.urbanise.com/ E: marketing@urbanise.com

Resvu

Customer Service Software for Strata

P: 08 7477 8991

W: https://resvu.io/ E: enquiries@resvu.com.au

StrataMax

Streamlining strata

P: 1800 656 368

W: https://www.stratamax.com/ E: info@stratamax.com

MYBOS

Building Management for Residential & FM Schemes

P: 02 8378 1096

W: https://mybos.com/ E: sales@mybos.com

Onsite.fm

Building Management Software

P: 02 7227 8550

W: https://onsite.fm/ E: hello@onsite.fm

eVotters

The online voting solution

P: 61 280 114 797

W: https://www.evotters.com/ E: support@evotters.com

BUILDING ENGINEERS & INSPECTORS

Sedgwick

Building Consultancy Division & Repair Solutions

W: https://www.sedgwick.com/solutions/global/au

E: sales@au.sedgwick.com

QIA Group

Compliance Made Easy

P: 1300 309 201

W: https://www.qiagroup.com.au/ E: info@qiagroup.com.au

GQS

Quantity Surveyors & Building Consultants

P: 1300 290 235

W: https://gqs.com.au/ E: info@gqs.com.au

Seymour Consultants

Body Corporate Report Specialists

W: https://www.seymourconsultants.com.au/ E: info@seymourconsultants.com.au

National Remedial Services Pty Ltd

Real Solutions For Australia’s Building Defects

P: 0430 370 773

W: https://nationalremedial.com.au/ E: jlawton@nationalremedial.com.au

Roscon

Property services & facilities management

P: 1800 767 266

W: https://www.roscon.com.au/ E: info@roscon.com

Leary & Partners

Quantity surveying services since 1977

P: 1800 808 991

W: https://www.leary.com.au/ E: enquiries@leary.com.au

BIV Reports

Specialist in Strata Compliance Reports

P: 1300 107 280

W: https://www.biv.com.au/ E: biv@biv.com.au

Mabi Services

Asbestos, Safety & Building Consultants

P: 1300 762 295

W: https://www.mabi.com.au/ E: info@mabi.com.au

Independent Inspections

Sinking Fund Forecast, Insurance Valuations, OHS

P: 1300 857 149

W: http://www.iigi.com.au/ E: admin@iigi.com.au

Solutions in Engineering

Quality Reports On Time, Every Time!

P: 1300 136 036

W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com

Landlay Consulting Group

A Strata Remedial Consultancy

P: 02 8095 8556

W: https://www.landlay.com.au/ E: admin@landlay.com.au

Leo & Associates Consulting Engineers

Enhancing Structures, Empowering Futures

P: 0452 205 727

W: https://laconsulting.com.au/ E: Leo@laconsulting.com.au

FORENSIC ENGINEERS

Expert Subsidence Engineer Reports

P: 0403 434 092

W: https://www.forensic-engineers.com.au/ E: admin@forensic-engineers.com.au

STRATA REPORTS

Rawlinsons

Calculated Confidence

P: 08 9424 5800

W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au

EYEON Property Inspections

Buy and Sell with More Confidence

P: 1300 798 274

W: https://www.eyeon.com.au/ E: info@eyeon.com.au

DELIVERY & COLLECTION SERVICES

Groundfloor™

Australian parcel, mail, and refrigerated lockers

P: 03 9982 4462

W: https://groundfloordelivery.com/

E: ask@groundfloordelivery.com

STRATA LAWYERS

Benson Legal Pty Ltd

Practical, experienced legal advice

P: 02 9159 3970

W: https://www.bensonlegal.com.au

E: enquiries@bensonlegal.com.au

Khoury Lawyers Pty Ltd

Client focused, Results Driven

P: (02) 8005 3086

W: https://khourylawyers.com.au/

E: pierrette@khourylawyers.com.au

Bugden Allen

Australia’s leading strata law experts

P: 02 9199 1055

W: https://www.bagl.com.au/ E: info@bagl.com.au

JS Mueller & Co Lawyers

Specialist ‘Plain English’ NSW Strata Lawyers

W: https://www.muellers.com.au/ E: enquiries@muellers.com.au

Williamson Lawyers

A construction and strata lawyer ready to listen

W: https://www.williamsonlawyers.com.au/ E: shane@williamsonlawyers.com.au

Bannermans Lawyers

High Quality Specialist Legal Services

P: 02 9929 0226

W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au

Grace Lawyers

Know. Act. Resolve.

P: 1300 144 436

W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au

Speirs Ryan

P: 02 9248 3400

W: https://www.speirsryan.com.au/ E: enquiries@speirsryan.com.au

Watson & Watson Lawyers

“when experience matters”…..

P: 02 9221 6011

W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au

Madison Marcus Law Firm

Be Empowered

P: 131 529

W: https://www.madisonmarcus.com.au/ E: marketing@madisonmarcus.com.au

STRATA MANAGEMENT

Premium Strata

Diamond-Class strata management agency

P: 02 9281 6440

W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au

The Strata Collective

A next generation strata manager. People matter. P: 02 9879 3547

W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au

McCormacks Strata Management

The Common Good Made Exceptional

P: 1300 991 825

W: https://mccormacks.com.au/ E: solutions@mccormacks.com.au

Bridge Strata P/L

The bridge between you and your corporation

P: 02 6109 7700

W: https://bridgestrata.com.au/wp/ E: jan@bridgestrata.com.au

Sara Strata

Fewer Clients. More Focus. Better Outcomes.

P: 0485 007 960

W: https://sarastrata.com.au/ E: tim@sarastrata.com.au

Bright & Duggan

Shaping Communities for a Brighter Tomorrow

P: 02 9902 7100

W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au

Vital Strata

Strata Made Simple

P: 02 9008 1112

W: https://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au

ASM – Australian Strata Management

Helping Strata Communities Thrive

P: 1300 776 226

W: https://asmstrata.com.au/ E: info@asmstrata.com.au

Sky Living Strata

Providing a superior customer experience

P: 02 9299 1100

W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au

Strata Central

Boutique Strata Management Services

P: 02 8036 5518

W: https://stratacentral.com.au/ E: enquiries@stratacentral.com.au

Acumen Strata

Tailored Strata Management Solutions

P: 02 7253 5820

W: https://www.acumenstrata.com.au/ E: info@acumenstrata.com.au

Quantum United Management

Creating vibrant and connected communities

P: 61 383 608 800

W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au

STRATA EVOLUTION

Strata Management Done Right P: 1300 819 677

W: https://strataevolution.com.au/ E: info@strataevolution.com.au

Beaches Strata Pty Ltd

Your Trusted Strata Partner

P: 02 7252 2141

W: https://www.beachesstrata.com.au/ E: hello@beachesstrata.com.au

Centric Strata

Centralised. Excellence. Unmatched Service

P: 1300 017 211

W: https://www.centricstrata.com.au/ E: info@centricstrata.com.au

Strata HQ

Strata made simple

P: 02 9420 2066

W: https://www.stratahq.com.au/ E: daniel@stratahq.com.au

Townhouse Strata PTY Ltd

Strata Management with a Difference

P: 02 4971 0363

W: https://www.townhousestrata.com.au/ E: alan@townhousestrata.com.au

DEFECT REMEDIATION

MJ Engineering Projects

Remedial Consultant Engineers

P: 1800 953 935

W: https://mjengineeringprojects.com.au/ E: info@mjengineeringprojects.com.au

Klaar

The Strata Building Specialists

P: 02 8003 4547

W: https://klaar.com.au/ E: build@klaar.com.au

Altec Building

Remedial Building & Waterproofing

P: 02 9744 2039

W: https://www.altecbuilding.com.au/ E: info@altecbuilding.com.au

Atomic Projects

High-Stakes Remedial Delivered with Certainty

P: 0410 515 509

W: https://atomicprojects.com.au/

E: hello@atomicprojects.com.au

FIRE SERVICES

Linkfire Pty Ltd

Your Essential Safety Partner

P: 1300 669 439

W: http://www.linkfire.com.au/ E: sales@linkfire.com.au

2020 Fire Protection

Experts in Fire Protection for Strata

P: 1300 340 210

W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au

Fire Safety Constructions

Compliant Specialist since 1999

P: 02 9945 3499

W: http://www.firesafetyconstruction.com.au/ E: info@firesafetyconstructions.com.au

ENM Solutions

Providing Solutions for Embedded Networks

P: 1300 000 366

W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au

Energy On Pty Ltd

P: 1300 323 263

W: https://www.energyon.com.au/

E: EnergyServices@EnergyOn.com.au

SUSTAINABILITY

Altogether Group Power.Water.Data

P: 1300 803 803

W: https://altogethergroup.com.au/home-business/ E: eaustin@altogethergroup.com.au

Humenergy

People, innovation and value sharing

P: 1300 322 622

W: https://www.humenergy.com.au/ E: Info@humenergy.com.au

Fair Water Meters

Retrofit sub-metering specialists

P: 1300 324 701

W: https://fairwatermeters.com.au/ E: info@fairwatermeters.com.au

PEST INSPECTION

Safe Spray Pest Control

Protecting your most valuable assets...

P: 1300 562 053

W: https://safespraypestcontrol.com.au/ E: service@safespraygroup.com.au

PLUMBING

Stormwater Sydney

Inspection, Repair and Maintenance of drainage assets

P: 1300 741 003

W: https://stormwatersydney.com/ E: admin@stormwatersydney.com

Plumber To The Rescue

We repair what your husband “fixed”

P: 1800 620 227

W: https://plumbertotherescue.com.au/ E: digital.plumbertotherescue@gmail.com

WATERPROOFING

Danrae Group

Remedial Waterproofing & Building Specialists

P: 1800 326 723

W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au

WATER DAMAGE RESTORATION

Reztor Restoration

24/7 Strata Water, Fire & Mould Restoration

P: 1800 739 867

W: https://reztor.com.au/ E: admin@reztor.com.au

VALUERS

Asset Strata Valuers

Leaders in Strata Property Valuations

P: 1800 679 787

W: https://assetstratavaluers.com.au/ E: workorders@assetstratavaluers.com.au

WINDOWS & DOORS

Windowline Pty Ltd

Replacement window and door specialists

P: 02 8304 6400

W: https://windowline.com.au/ E: info@windowline.com.au

ASQB Pty Ltd

Window & Door Repairs, Replacements & Compliance

P: 02 9785 7893

W: https://www.asqb.com.au/ E: service@asqb.com.au

The Window Guy

Don’t choose any guy, choose The Window Guy!

P: 1300 663 664

W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au

Tinworth & Co

Chartered Accountant & Strata Auditors

P: 0499 025 069

W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com

Matthew Faulkner Accountancy

Strata Auditing specialists

P: 0438 116 374

W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants

Incite Accountants & Advisors

Provides a service that delivers the outcomes

P: 02 8067 9015

W: https://www.inciteaccountants.com.au/ E: admin@inciteaccountants.com.au

Astute Accounting Service

We Serve You Better

P: 02 8011 4797

W: https://astuteservice.com/ E: contact@astuteservice.com

COMMITTEE CONSULTING

Strata Solve

Untangling strata problems

P: 0419 805 898

W: https://stratasolve.com.au/ E: chris@stratasolve.com.au

Tender Advisory

Tender Solutions: Consult. Procure. Support.

P: 0435 893 670

W: https://tenderadvisory.com.au/ E: info@tenderadvisory.com.au

RECRUITMENT SERVICES

Property Recruitment Partners

People solutions for the Strata Sector

P: 02 8313 5591

W: https://propertyrecruitmentpartners.com.au/

E: aaron@propertyrecruitmentpartners.com.au

sharonbennie – Property Recruitment

Matching top talent with incredible businesses

P: 0413 381 381

W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au

STRATA LOAN PROFESSIONALS PAINTING

Lannock Strata Finance

Simplifying strata funding

P: 1300 851 585

W: https://lannock.com.au/ E: strata@lannock.com.au

Firstrata Finance

Real Choices. Real Support.

P: 1800 59 59 00

W: https://firstratafinance.com.au/ E: enquiries@firstratafinance.com.au

StrataLoans

The Experts in Strata Finance

P: 1300 785 045

W: https://www.strata-loans.com/ E: info@strata-loans.com

LIFTS & ELEVATORS

ABN Lift Consultants

A team of friendly, open minded professionals

P: 0468 659 100

W: https://www.abnlift.com/ E: andrew@abnlift.com

Innovative Lift Consulting Pty Ltd

Australia’s Vertical Transportation Consultants

P: 0417 784 245

W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au

Tony Isgroves Paint & Decorate

Painting Happiness- With a Seven Year Guarantee

P: 9437 1997

W: https://paintanddecorate.com.au/ E: office@paintanddecorate.com.au

Higgins Coatings Pty Ltd

Specialist painters in the strata industry

W: https://www.higgins.com.au/ E: info@higgins.com.au

CPR Facade Upgrade Specialists

We clean, repair & repaint multi-storey buildings

P: 0493 651 643

W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au

Terra Australis Painting Services

P: 0497 545 289

W: https://www.terraaustralispainting.com.au/ E: info@terraaustralispainting.com.au

K2 Rope Access Pty Ltd

Buildings Facade Painting & repairs

P: 0451 182 327

W: https://www.k2ra.com.au/ E: info@k2ra.com.au

INSURANCE

Strata Insurance Solutions

Advice You Can Trust

P: 1300 554 165

W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au

Whitbread Insurance Brokers

Empower Your Vision

P: 1300 424 627

W: https://www.whitbread.com.au/ E: info@whitbread.com.au

CHU Underwriting Agencies Pty Ltd

Specialist Strata Insurance Underwriting Agency

W: https://www.chu.com.au/ E: info@chu.com.au

Strata Community Insurance

Protection for your strata property. And you. P: 1300 724 678

W: https://www.stratacommunityinsure.com.au

E: myenquiry@scinsure.com.au

Flex Insurance

Strata insurance made by you.

P: 1300 201 021

W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au

Driscoll Strata Consulting

Knowledge | Experience | Service

P: 0402 342 034

W: https://driscollstrataconsulting.com.au/ E: enquiries@driscollstrataconsulting.com.au

CRM Brokers

The smart insurance choice

P: 1300 880 494

W: http://www.crmbrokers.com.au/LUS E: crmstrata@crmbrokers.com.au

Strong Insurance

Fast & efficient strata insurance across Australia

P: 1800 934 099

W: https://www.stronginsurance.com.au/strata-quote E: admin@stronginsurance.com.au

Body Corporate Brokers

United, Protecting Communities

W: https://bcb.com.au/ E: sarah.johnson@bcb.com.au

BAC Insurance Brokers

Specialists in Strata. Partners You Can Trust.

P: 02 9360 2244

W: https://www.bacbrokers.com.au/

E: broking@bacbrokers.com.au

CLEANERS

Arrow Abseiling Pty Ltd

Window cleaning, repair and maintenance

P: 02 8957 3693

W: https://www.arrowabseiling.com.au/ E: contact@arrowabseiling.com.au

Waste Clear Pty Ltd

Towards a better tomorrow

P: 1300 525 352

W: https://wasteclear.com.au/ E: admin@wasteclear.com.au

Sydney Gutter Cleaning

SGC are a leading team in roof and gutter services

P: 02 8310 6770

W: https://www.sydneyguttercleaning.com.au/ E: info@sydneyguttercleaning.com.au

Pristine Window and Gutter Cleaning

Honesty, integrity and quality!

P: 02 9533 4476

W: https://pristinewindowandguttercleaning.com.au/ E: admin@pwgc.com.au

PROJECT MANAGEMENT

PM Services Australia

Client-side Project Management Services

P: 02 9221 1490

W: https://www.pmservice.com.au/ E: info@pmservice.com.au

Projx PM

Project Managers for Strata remedial projects

P: 0421 274 426

W: https://www.projx.pm/ E: rossl@projx.pm

SAFETY & SECURITY

QUATRIX PTY LTD

Intercoms, Access Control, CCTV, Data, etc.

P: 02 9554 3487

W: https://www.quatrix.com.au/ E: info@quatrix.com.au

Lock, Stock & Barrel Locksmiths Pty Ltd

P: 0411 700 072

W: https://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au

FERST

People First

P: 0419 211 683

W: https://ferst.com.au/ E: gary.cheeseman@ferst.com.au

ANTENNAS

Install My Antenna

Professional TV Antenna Service For You Today

P: 1300 800 123

W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au

ROOFING

Apt Roofing Pty Ltd

Everything Roofing!

P: 02 9666 7373

W: https://www.aptroofing.com.au/ E: admin@aptroofing.com.au

FACILITY MANAGEMENT

LUNA

Building and Facilities Manager

P: 1800 00 LUNA (5862)

W: https://www.luna.management/ E: info@luna.management

BME Group

Re-Defining the Standards of Building & Facilities

P: 02 8283 7531

W: https://bmegroupbuildingmanagement.com.au/ E: lachlan.hunt@bmegroup.com.au

Alliance Management Services

The Dedication & Commitment Your Building Deserves

P: 0466 533 320

W: https://alliancemanagementservices.com.au/ E: info@alliancemanagmentservices.com.au

PARKING

PowerUp Engineering

Car Stackers, Car Hoists and Turntables

P: 02 9170 0698

W: https://powerupengineering.com.au/ E: info@powerupeng.com.au

GROUND MAINTENANCE

NeatWeeds Gardening

Reliable garden care for homes and strata

P: 0416 651 147

W: https://www.neatweeds.com.au/ E: support@neatweeds.com.au

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As of April 2022, The Strata Magazines received a national audience engagement of around 20,000 views within one month of their release.

For the Strata Magazine Media Kit

LookUpStrata’s Newsletters have a national audience of just under 20,000 subscribers.

For the National Newsletter Media Kit

The NSW Strata Magazine | June 2026