Does office bearer insurance give committee members too much protection?
Page 6 | Strata Insurance Solutions
Committee rights to convene an AGM
Page 16 | The Strata Collective
Managing sensitive noise complaints in a strata community
Page 22 | Kerin Benson Lawyers
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Disclaimer: The information contained in this magazine, including the response to submitted questions, is not legal advice and should not be relied upon as legal advice. You should seek independent advice before acting on the information contained in this magazine. Strata legislation is updated regularly. The information in this magazine is based on the legislation at the time of publishing.
4
Your rights when strata arranges lot work without consent
Jana Antelmann, Strata Life
6 Does office bearer insurance give committee members too much protection?
Tyrone Shandiman, Strata Insurance Solutions
8 Rubbish raiding: privacy breach, nuisance or something more?
Leanne Habib, Premium Strata
10 Will all-inclusive strata management agreements replace fee-for-service models?
Michael Teys, Michael Teys Strata Advisory
12 Should managing agency agreements be attached to the EGM notice when appointing a strata manager?
Megan Parkins, Tender Advisory
14 Can residents use the fire door to access the garage during power outages?
James Delany, Alliance Management Services
16 Committee rights to convene an AGM
Sean Bermingham, The Strata Collective
18 Whether to treat or replace rusted rebar in concrete cancer repairs
Bruce McKenzie, Sedgwick
20 Are owners corporations required to install safety glass during sliding door repairs?
Anthony Shakar, ASQB
22 Managing sensitive noise complaints in a strata community
Allison Benson, Kerin Benson Lawyers
24 Who signs off on regulated designs before strata defects work
Jack de Gioia, Bannermans Lawyers
26 Encouraging greater investor-owner participation in committee roles
Hugh McCormack, McCormacks Strata Management
28 Can I avoid paying an insurance excess levy if I installed my own shut off valve?
Abe Ayoubi, Senior Strata Manager (NSW)
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What can I do if the owners corporation carries out work in my unit without my consent and now wants to charge me for it?
The strata arranged work inside my unit against my wishes and now want me to cover the cost. They did not provide me with an opportunity to source my own contractor, obtain quotes, or assess whether the work was necessary. What rights do I have to dispute this work and challenge the charge?
An owners corporation or its strata managing agent may only arrange work inside a lot without the owner’s consent in limited situations.
Without further information regarding the nature of the works, the circumstances under which they were carried out, when they occurred, or any prior communication, it isn’t easy to provide a specific response.
Generally, an owners corporation (OC) or its strata managing agent may only arrange work inside a lot without the owner’s consent in limited situations— typically where the work is required to address an urgent safety issue or to prevent damage to common property or other lots. In other situations, owners should be given the opportunity to arrange their own contractor.
Section 153 of the Strata Schemes Management Act 2015 (NSW) provides that an owner must not use or maintain their lot in a way that causes a nuisance, hazard or unreasonable interference to other lots or to the common property.
Section 110 of the Act provides that where works carried out by a lot owner or defects within a lot cause damage to common property, the owner is responsible for repairing that damage and ensuring that any required works are completed properly.
If an owner fails to carry out the required work, section 120 allows the OC to undertake the work and recover the full cost from the owner as a debt.
Section 106 places a duty on the OC to repair and maintain common property, and section 120 entitles the OC to recover from an owner the reasonable costs of rectifying any damage caused by that owner’s lot.
Jana Antelmann | Strata Life jana@thestratalife.com.au
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Does office bearer insurance give committee members unfair protection compared to lot owners?
Most committee members have office bearer insurance that the lot owners fund through their levies. It appears this cover protects committee members if someone challenges their decisions or actions. As a result, it can feel like committee members can say almost anything, while ordinary lot owners do not have the same legal protection. Is this imbalance fair, and does office bearer insurance allow committee members to act with less accountability than other owners?
The goal of the insurance isn’t to favour committee members but to ensure that people feel comfortable volunteering for these roles.
Office bearer insurance isn’t intended to give committee members more rights than other owners or create any kind of imbalance. The cover exists because committee members assume personal liability risks when they volunteer to make decisions on behalf of the scheme. Owners aren’t exposed to those same legal responsibilities, which is why the insurance is tied to the role rather than the individual.
It’s also worth noting that office bearers liability policies include exclusions — for example, some policies exclude defamation — so the protection isn’t unlimited. In addition, many owners may have some level of personal liability cover under their landlord’s contents or landlord’s insurance policy, and they should check with their insurer to see what protection they already have.
The goal of the insurance isn’t to favour committee members but to ensure that people feel comfortable volunteering for these roles without facing unreasonable personal risk.
Tyrone Shandiman | Strata Insurance Solutions tshandiman@iaa.net.au
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How do we stop a resident from rummaging through the bins for return-to-earn items?
Our strata have purple bins for return-and-earn containers. One owner regularly goes through the yellow recycling bins (and possibly the red general waste bins) to pull out containers and add them to the return-and-earn bin. They also post public messages to shame or pressure other residents into “doing the right thing”.
I feel that going through other people’s rubbish is an invasion of privacy and may even amount to theft, as I understand that items in a bin still belong to the person who put them there. I want this resident to stop both the dumpster-diving and the public attempts to embarrass others. What laws or regulations, if any, support my position?
This is about setting clear expectations and fostering a shared understanding among residents.
You are correct that “rubbish raiding” may constitute theft (larceny) and trespass. These actions may also infringe on privacy and cause nuisance. In general:
• While bins are located on common property, their contents belong to the lot owners.
• Once bins are placed at the kerb for collection, the contents typically become Council property.
We are not aware of any legislation or regulation that directly prohibits this conduct, unless the behaviour results in additional mess or illegal dumping. In some instances, councils have issued fines where rubbish has been disturbed or left out of place.
Bin-related disputes occur more frequently than expected in strata communities. Bins often contain personal items, sensitive information or materials that residents reasonably expect will remain private. When another resident goes through communal or private rubbish, it may raise concerns about privacy, discomfort or even perceived harassment. These behaviours can undermine a resident’s sense of security in their own home environment.
The fact that an item is ‘rubbish’ does not permit others to interfere with it. Before kerbside collection, waste generally remains the property of the resident or owners corporation, depending on the bin’s location. This means that tampering with bins on common property or within a private lot boundary is not permitted.
In cases where rubbish raiding is causing concern:
• Contact your local council for any relevant information sheets or guidance. Some councils issue fines under their waste or nuisance management provisions.
• Speak with your local police to understand their position, particularly where repeated behaviour may raise issues of privacy, nuisance or harassment.
• Consider adopting a by-law to address and regulate the behaviour. A well-drafted behavioural by-law can prohibit tampering with bins, regardless of where they are located, and give the owners corporation the option to seek penalties for continued breaches.
Addressing rubbish raiding isn’t just about enforcement—it’s about setting clear expectations and fostering a shared understanding among residents. Strata schemes can take a proactive stance by adopting tailored by-laws that clearly prohibit tampering with bins, regardless of their location, and prevent residents from removing or reallocating others’ waste. Such by-laws provide a structured framework for managing coercive, intrusive or nuisance behaviours linked to waste practices and ensure there’s a clear pathway for enforcement when needed.
At the same time, education and engagement go a long way. If the behaviour stems from returnand-earn efforts or well-meaning recycling habits, consider introducing a designated communal collection point or shared system that redirects those efforts constructively. Clear communication, underpinned by reasonable rules, helps preserve resident harmony while reinforcing expectations.
Leanne Habib | Premium Strata info@premiumstrata.com.au
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With more businesses exploring fee-for-service models, will this model become standard across the industry, or are we still a long way from moving beyond allinclusive agreements?
It will happen at different paces at different times, but we will get there.
The shift is on for different service models. The transformation of this is 2 to 3 years if we start now, and some people have. If laws are passed saying commissions are gone, it could happen faster because committees will demand that.
It’s interesting to study what happened when financial planning weaned itself off commissions and went fee-for-service. It took between one and three years. Some got there faster than others.
The members of SCA (ACT) have led the charge and said, “We’re just getting on with it. We want government to outlaw commissions, but we’re getting on with it”. Some of the bigger firms in Canberra are really well down the track of eliminating commissions.
It will happen at different paces at different times, but we will get there. The question referred to all-inclusive fees. That might not necessarily happen. We may still have fixed fees for commodities and hourly rates for other services, but we need to move away from conflicts of interest payments, commissions, and related-party transactions.
Michael Teys | Michael Teys Strata Advisory admin@michaelteys.com
Insurance is one of the fastest-moving challenges in strata today. Premiums are rising, underwriters are more cautious, and exclusions are widening. Building age, combustible cladding, lithium battery fire risks and climate -related weather damage are all driving insurers to demand more evidence of sound risk management.
For strata managers, this means moving from a reactive stance to a proactive one. Rather than waiting for issues to surface through claims or complaints, the priority should be prevention and preparedness. Routine inspections help identify hazards early, detailed documentation shows the scheme is meeting its duty of care, and independent reports safeguard owners’ assets while reducing the risk of claim delays
Where QIA Group helps: Our Safety Reports identify compliance and safety issues before they escalate into costly claims, while our Insurance Valuations ensure schemes maintain accurate cover and avoid the risks of underinsurance. Together, these reports give strata managers and committees the confidence to demonstrate due diligence and protect their communities.
Should
managing agency agreements be attached to the EGM notice when appointing a strata manager?
In NSW, does the strata management agency agreement need to be attached to the EGM agenda when appointing a new strata managing agent?
At our AGM, we resolved to terminate our existing strata managing agent and to call an extraordinary general meeting to appoint a new strata manager. Two companies have been proposed. One has provided a strata management agency agreement, and the other has not.
In New South Wales, is the proposed strata management agency agreement required to be attached to the EGM agenda or circulated with the notice of meeting? If so, what legislation or regulation sets out this requirement?
The managing agency agreement is required to be made available to the general meeting notice in support of a motion to appoint a strata management company.
The short answer to the question is yes, the managing agency agreement is required to be made available to the general meeting notice in support of a motion to appoint a strata management company.
The longer answer is that, while the NSW Strata Schemes Management Act 2015 nor the Property and Stock Agents Act 2002 do not explicitly state this requirement in
a single section of their legislation, it is an implication of the need for a detailed motion at the meeting to define the manager’s roles and functions and to allow all owners the opportunity to consider the agreement before they vote on the appointment, in accordance with section 49(2) of the NSW Strata Schemes Management Act 2015:
“the appointment (of a strata managing agent) is to be made by instrument in writing, authorised by a resolution at a general meeting of the owners corporation.”
In support of this implication, the published NSW Government Guidelines for appointment of a strata managing agent state that: Before the General Meeting, the secretary must attached the draft management agreement to the agenda. This gives the owners time to consider contract terms.
If the owners are not in a position to annex the agreement to the meeting notice, the proposed version of the document must be made available (preferably) before or (at least) at the meeting. However, if the latter, the motion must clearly state that the agreement is to be “tabled and accepted” during the meeting.
By ensuring the agreement is available, the process allows for the owners corporation’s transparent and informed decision-making.
Megan Parkins | Tender Advisory megan@tenderadvisory.com.au
Can residents use the fire door to access the garage during power outages?
What can we do if the manager refuses to unlock a fire stair door during a prolonged power outage so we can access our cars?
I own an apartment in western Sydney. The only access to the garage is via the lift, the electric roller door, or a fire stair located on the outside of the building next to the driveway entry. The fire stair is just one flight of stairs, separate from the main stair shaft.
In a recent power outage that lasted a few days, residents were unable to access the garage to use their cars for work or family commitments. The building/strata manager holds the key to the fire door but refused to unlock it, saying they were unsure what to do and that the door was not meant to be opened from the outside.
The garage roller door is mesh, and the surrounding fence is open bars, so it is easy to see that there was no fire or smoke in the space.
In situations like this, can the fire door be opened so residents can reach the manual override for the roller door and access their cars? What practical steps can we take when the strata manager refuses to unlock the door during a prolonged power outage?
In circumstances like this, it is acceptable to facilitate access by opening the fire door, provided it is monitored and re-secured afterwards.
It appears there is some confusion around compliance from your building/strata manager’s perspective. In circumstances like this, it is entirely acceptable to facilitate access by opening the fire door, provided it is monitored and re-secured afterwards. The main consideration is that doing so will temporarily compromise building security.
In our view, and having dealt with a very similar situation previously, the owners corporation should consider whether they wish to install a handle on this door and enable controlled access, either by issuing keys to each lot or, if you have an access control system, by installing swipe hardware to release the door as needed.
James Delany | Alliance Management Services james@alliancemanagementservices.com.au
What rights do a self managed committee have to call and hold an AGM or other meeting if a disruptive owner refuses to engage or respond?
We live in a self-managed strata complex and have ongoing disputes with an owner who was not elected to the strata committee. This owner has made repeated claims about us as lot owners and about the committee chair, and has taken us to mediation over issues that the majority of residents support.
Most recently, this owner lodged an insurance claim on the complex’s policy without notifying the committee, and based the claim on information we believe to be fabricated. We have tried to set a date for our next AGM to discuss these issues formally, but this owner now ignores all emails and will not respond. What rights do we have to call and hold an AGM or other meeting, even if this owner refuses to engage or respond?
The committee, and in particular the strata committee secretary, is entitled to convene the AGM on a date suitable to the committee.
The committee, and in particular the strata committee secretary, is entitled to convene the AGM on a date suitable to the committee. Provided the notice includes all motions and information required under the Act, is issued to each owner at their address recorded on the strata roll, and meets the prescribed notice period, the meeting may validly proceed.
Should an owner choose not to attend, that is a personal decision and does not affect the validity of any resolutions properly passed at the meeting.
A resolution passed at a duly convened meeting is binding. An individual owner disagreeing with the outcome does not invalidate the decision.
With respect to insurance matters, any owner is entitled to lodge a claim under the owners corporation’s policy, as all owners are insured parties. If the circumstances of a claim appear questionable, it is the responsibility of the insurer to investigate. The committee or any owner may request that the insurer review a claim if they hold genuine concerns about its validity.
Sean Bermingham | The Strata Collective info@thestratacollective.com.au
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In a strata building with concrete cancer, how much rust on reinforcing steel is acceptable before it must be replaced?
Concrete cancer treatment has started on our strata building. The contractor advised that they will only remove and repair areas of concrete that have visibly spalled, even though it appears that all of the reinforcing steel has some level of rust. In several places, rusted rebar ends protrude from the concrete. What level of rust on the reinforcing steel is considered acceptable before it must be exposed, cleaned, and treated, and at what point should the rebar be replaced entirely?
Reinforcement bar is usually only replaced if the steel has degraded to a point where it has lost its structural integrity.
Reinforcement bar is usually only replaced if the steel has degraded to a point where it has lost its structural integrity. Otherwise, the steel is treated depending on the specific circumstances.
Only a qualified structural engineer should make these determinations when there are
• Defect reports and forensic engineering
• Scope of works
• Dilapidation and risk surveys
• Dispute mediation and expert witness
• Contrator procurement and cost validation
• Construction management
• Capital works funds / maintenance plans
• Digital capability
• Façade assessments
• Emergency make safe
• Fire water damage restoration
• Leak detection
• Contamination response
• Building repairs
• Cost validation services
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If the sliding doors on my apartment contain float glass, can the owners corporation repair them without upgrading the glass to safety glass?
My sliding doors currently contain float glass, and the doors are faulty and need repair. If strata arranges repairs to the doors, can they carry out basic repairs, or do they need to upgrade to safety glass as part of the work?
If glazing is replaced within a human-impact zone, the repair must comply with current safety requirements.
Where existing sliding doors contain float glass, the owners corporation may still complete operational repairs without triggering a mandatory upgrade to laminated safety glass. This includes works such as replacing rollers and tracks, adjusting alignment, servicing hardware, and improving general functionality, provided the original glass remains intact.
However, once any glazing is replaced within a human-impact zone (typically glass located lower than one metre from internal floor level or forming part of a door panel), the repair must comply with current safety requirements under AS1288. In these cases, float glass must be upgraded to a safety glass product, such as laminated glass, to reduce the risk of injury.
In summary:
• Mechanical or hardware repairs = permitted
• Glass replacement in an impact area = safety upgrade required Permitted repairs without upgrading to safety glass
• Adjusting rollers, tracks, and guides to improve sliding operation
• Replacing handles, latches, and other hardware
• Re-hanging the door or aligning frames Repairs that would trigger a mandatory safety glass upgrade
• Full glass replacement where the glass is located within a defined human impact zone
• Any works that alter the glass size or configuration
• If existing glass is cracked or has failed and falls within the human impact area
• If the repair introduces a new safety risk (e.g., more force applied to open/close)
• If the property is undergoing major refurbishment, it already triggers a compliance requirement
Anthony Shakar | ASQB info@asqb.com.au
The committee has received complaints of ongoing noise from a rented lot where the household includes a child with additional needs. How do we handle this sensitive matter?
We have received reports of ongoing noise coming from a balcony in a rented unit throughout the day. The household includes a child with additional needs. Neighbours have already spoken with the parents but remain concerned about the impact on their peaceful enjoyment of their lots and have now asked the owners corporation to consider action under the relevant by-law.
Given the sensitive nature of this situation, how should the owners corporation respond appropriately and fairly, while considering the household’s circumstances and minimising the risk of legal complications?
This is a difficult and no doubt sensitive situation.
First, let me say that this is a difficult and no doubt sensitive situation all around. I note that the unit is rented and that neighbours have already tried to speak to the parents about their concerns. At this stage, it is appropriate for the strata committee to send a polite, non-threatening note stating that noise complaints have been received and asking the occupants to contact the strata committee or the strata manager to work toward a solution that helps everyone.
If the occupants do respond, a round table discussion with the neighbours, the strata committee and the strata manager should be suggested to discuss what noise is of concern and the reason for the noise and work on solutions. By what noise, I mean, is the noise a loud television or radio,
loud voices/shouting, crying, dropping or banging noises, footsteps or something else? Potential solutions for neighbours hearing a loud television or radio on balconies include requesting that balcony doors and windows be closed or that the TV/radio be turned down. This is different from a banging noise, which may be resolved by placing foam or a soft surface down, or by replacing a particular toy or using it only at certain times. Maybe the noise isn’t the issue, but the time of the noise or, if it is loud voices, the language being used. When setting up the meeting, it’s crucial to emphasise to all involved that it will be a respectful space to work on solutions.
If the occupants do not respond or deny the issue, if the neighbours are able to document the noise, including describing the noise, dates, times and duration of the noise, the owners corporation should consider:
1. Notifying the lot owner of the complaints, providing full details, and requesting that they provide a notice under the terms of the lease (if there is one);
2. Asking the strata manager to issue a letter providing details of the concerns and requesting the occupants take action to stop or significantly reduce the problematic noise, and giving them a time frame to do so;
3. Taking action to enforce the by-laws by issuing a notice to comply or taking action in NCAT under section 153 of the Strata Schemes Management Act 2015 for orders that the occupants are causing a nuisance.
Note that if Tribunal action is to be taken, someone, ideally the people directly affected by the noise, will need to be willing to put on evidence to substantiate the complaint.
Allison Benson | Kerin Benson Lawyers allison@kerinbensonlawyers.com.au
The committee has received conflicting advice from our defects experts and the builder about the declared design. Who provides the compliant design so that rectification work can begin?
Our strata committee is managing defect rectification works in our owners corporation (OC). We’ve received conflicting advice about the declared design. The builder argues that our defect experts are asking for too much detail and insists the declared design is adequate. Our experts say they cannot sign off on the rectification works until the builder corrects and updates the declared design.
Does the builder need to provide a compliant declared design before defect rectification works commence, or can the works proceed while the design is still in dispute?
Be guided by the person providing the registered design or declared design.
Declared designs are also referred to as regulated designs. A registered design practitioner prepares regulated designs. This is not usually the builder. However, it depends on your construction contract. If it’s a design
and construct contract, the design obligations fall on the builder.
The most common contract is a construct only, where the OC or the relevant owner will be required to bring those drawings to the table. The registered design practitioner is the only party who can provide regulated designs or declared designs. Following that, they provide what’s called a design practitioner compliance declaration, which essentially puts their name on this drawing, saying, “I’m the registered design practitioner. I designed these drawings”, then those are provided to the builder. In usual circumstances, the builder is the registered building practitioner who provides those documents on the New South Wales portal in compliance with their obligations and declaration.
So, the answer to the question is to be guided by the person providing the registered design. If they’re the practitioner putting it forward, it’s their name, their registration, their job. That’s the process that needs to be followed. This also comes from the Design and Building Practitioners Act. This is the other arm of the same act. This is more the compliance side than the prosecution side. It’s a big change that everybody is starting to have to deal with, particularly regarding rectification works and whether you need a declared design.
Jack de Gioia | Bannermans Lawyers enquiries@bannermans.com.au
In our building, many owners, particularly investors, prefer not to engage. This makes rotating the pool of committee members almost impossible. Do you have any suggestions to remedy this?
If someone’s retiring from the committee, mention that in the minutes and put a note at the top of the minutes to say we’re looking for volunteers.
It’s often the case that you’re going to have more owner occupiers on a strata committee than you are investors. I would argue that for many people, this is their single biggest investment and they really should look after that investment. One of the ways to do that is to be on the strata committee.
How do you get those people on the committee? Talking to people during the year. I understand it’s harder to talk to the investor owners, but you can also communicate through minutes. If someone’s retiring from the committee, mention that in the minutes and put a note at the top of the minutes to say we’re looking for volunteers. Also remind everyone that it may not be as much hard work as you imagine because tasks can be delegating to your strata manager.
Hugh McCormack | McCormacks Strata Management Hugh.McCormack@mccormacks.com.au
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If a common property pipe bursts and causes damage, can I oppose a special levy for the insurance excess if I installed a shutoff valve to reduce that risk?
A burst water pipe caused damage, and the owners corporation accepted responsibility because the pipe was on common property. The owners corporation is raising a special levy on all lots to pay the insurance excess.
I install a valve or automatic shutoff device in my lot to prevent or minimise water damage from this type of incident. Can I rely on that riskreduction step to oppose any special levy being charged to my lot when the excess is raised?
Is there anything in the legislation or case law that supports a lot owner arguing that they should not have to contribute to the excess (via a special levy) in these circumstances, or that the levy should be apportioned differently?
Installing your own shut-off valve is a great preventative measure, but it does NOT change the OC’s statutory responsibility for common property or the way contributions are shared.
If the water damage comes from a burst common-property pipe, the owners corporation (OC) is responsible for repairs under section 106 of the Strata Schemes Management Act 2015. The insurance excess forms part of the OC’s repair costs, and the OC can raise levies to cover those expenses.
Installing your own shut-off valve is a great preventative measure, but it does NOT change the OC’s statutory responsibility for common property or the way contributions are shared. Unless a registered by-law allows the OC to recover excess from a specific owner, or the owner caused the damage, the excess remains a shared cost paid by all owners according to unit entitlement
You may vote against the special levy, but if it is validly passed, all lots (including yours) must contribute.
Recommendations:
Here are constructive steps that may help:
• If your building is prone to bursts, you may propose adding shut-off valves or pressure-limiting devices as a buildingwide preventative measure.
• Ask for a review of insurance policy settings.
• Review the capital works fund plan
• If repeated bursts occur, the issue may relate to ageing plumbing, which should be reflected in future planning rather than relying on repeated special levies.
Abe Ayoubi | Senior Strata Manager (NSW) abe.strata@gmail.com
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W: https://stratabox.com.au/ E: contact@stratabox.com.au
Town Square
Productivity and Communications Platform for SMs
W: https://townsquare.au/ E: hello@townsquare.au
Urbanise
Automate your workload to increase efficiency.
P: 1300 832 852
W: https://www.urbanise.com/ E: marketing@urbanise.com
Resvu
Customer Service Software for Strata
P: 08 7477 8991
W: https://resvu.io/ E: enquiries@resvu.com.au
StrataMax
Streamlining strata
P: 1800 656 368
W: https://www.stratamax.com/ E: info@stratamax.com
MYBOS
Building Management for Residential & FM Schemes
P: 02 8378 1096
W: https://mybos.com/ E: sales@mybos.com
Onsite.fm
Building Management Software
P: 02 7227 8550
W: https://onsite.fm/ E: hello@onsite.fm
eVotters
The online voting solution
P: 61 280 114 797
W: https://www.evotters.com/ E: support@evotters.com
Sedgwick
Building Consultancy Division & Repair Solutions
W: https://www.sedgwick.com/solutions/global/au
E: sales@au.sedgwick.com
QIA Group
Comapliance Made Easy
P: 1300 309 201
W: https://www.qiagroup.com.au/ E: info@qiagroup.com.au
GQS
Quantity Surveyors & Building Consultants
P: 1300 290 235
W: https://gqs.com.au/ E: info@gqs.com.au
Seymour Consultants
Body Corporate Report Specialists
W: https://www.seymourconsultants.com.au/ E: info@seymourconsultants.com.au
National Remedial Services Pty Ltd
Real Solutions For Australia’s Building Defects
P: 0430 370 773
W: https://nationalremedial.com.au/ E: jlawton@nationalremedial.com.au
Roscon
Property services & facilities management
P: 1800 767 266
W: https://www.roscon.com.au/ E: info@roscon.com
Leary & Partners
Quantity surveying services since 1977
P: 1800 808 991
W: https://www.leary.com.au/ E: enquiries@leary.com.au
BIV Reports
Specialist in Strata Compliance Reports
P: 1300 107 280
W: https://www.biv.com.au/ E: biv@biv.com.au
Olive Tree Consulting Group
Solutions in Strata Compliance
P: 0400 161 659
W: https://olivetreeconsultinggroup.com.au/ E: admin@olivetreeconsultinggroup.com.au
Mabi Services
Asbestos, Safety & Building Consultants
P: 1300 762 295
W: https://www.mabi.com.au/ E: info@mabi.com.au
Independent Inspections
Sinking Fund Forecast, Insurance Valuations, OHS
P: 1300 857 149
W: http://www.iigi.com.au/ E: admin@iigi.com.au
Solutions in Engineering
Quality Reports On Time, Every Time!
P: 1300 136 036
W: https://www.solutionsinengineering.com/ E: enquiry@solutionsinengineering.com
Landlay Consulting Group
A Strata Remedial Consultancy
P: 02 8095 8556
W: https://www.landlay.com.au/ E: admin@landlay.com.au
Leo & Associates Consulting Engineers
Enhancing Structures, Empowering Futures
P: 0452 205 727
W: https://laconsulting.com.au/ E: Leo@laconsulting.com.au
Expert Subsidence Engineer Reports
P: 0403 434 092
W: https://www.facebook.com/forensicengineers1/
E: admin@forensic-engineers.com.au
Ostanes Engineering
We Engineer
P: 0411 631 777
W: https://ostanes-engineering.com/ E: info@ostanes-engineering.com
Rawlinsons
Calculated Confidence
P: 08 9424 5800
W: https://www.rawlinsonswa.com.au/ E: info@rawlinsonswa.com.au
EYEON Property Inspections
Buy and Sell with More Confidence
P: 1300 798 274
W: https://www.eyeon.com.au/ E: info@eyeon.com.au
Diamond Property Inspections
Property Inspections You Can Trust
P: 1300 368 000
W: https://diamondinspections.com.au/ E: orders@diamondinspections.com.au
Groundfloor™
Australian parcel, mail, and refrigerated lockers
P: 03 9982 4462
W: https://groundfloordelivery.com/ E: ask@groundfloordelivery.com
Kerin Benson Lawyers Pty Ltd
Specialised Legal Advice for Strata
P: 02 8706 7060
W: https://kerinbensonlawyers.com.au/ E: enquiries@kerinbensonlawyers.com.au
Khoury Lawyers Pty Ltd
Client focused, Results Driven
P: (02) 8005 3086
W: https://khourylawyers.com.au/ E: pierrette@khourylawyers.com.au
Bugden Allen
Australia’s leading strata law experts
P: 02 9199 1055
W: https://www.bagl.com.au/ E: info@bagl.com.au
JS Mueller & Co Lawyers
Specialist ‘Plain English’ NSW Strata Lawyers
W: https://www.muellers.com.au/ E: enquiries@muellers.com.au
Williamson Lawyers
A construction and strata lawyer ready to listen
W: https://www.williamsonlawyers.com.au/ E: shane@williamsonlawyers.com.au
Bannermans Lawyers
High Quality Specialist Legal Services
P: 02 9929 0226
W: https://www.bannermans.com.au/ E: enquiries@bannermans.com.au
Grace Lawyers
Know. Act. Resolve.
P: 1300 144 436
W: https://gracelawyers.com.au/ E: enquiries@gracelawyers.com.au
Speirs Ryan
P: 02 9248 3400
W: https://www.speirsryan.com.au/ E: enquiries@speirsryan.com.au
Watson & Watson Lawyers
“when experience matters”…..
P: 02 9221 6011
W: https://www.watsonandwatson.com.au/ E: richard@watsonandwatson.com.au
Madison Marcus Law Firm
Be Empowered
P: 131 529
W: https://www.madisonmarcus.com.au/ E: marketing@madisonmarcus.com.au
Premium Strata
Diamond-Class strata management agency
P: 02 9281 6440
W: https://www.premiumstrata.com.au/ E: info@premiumstrata.com.au
The Strata Collective
A next generation strata manager. People matter.
P: 02 9879 3547
W: https://www.thestratacollective.com.au/ E: rsmith@thestratacollective.com.au
McCormacks Strata Management
The Common Good Made Exceptional
P: 1300 991 825
W: https://mccormacks.com.au/ E: solutions@mccormacks.com.au
Bridge Strata P/L
The bridge between you and your corporation
P: 02 6109 7700
W: https://bridgestrata.com.au/wp/ E: jan@bridgestrata.com.au
Bright & Duggan
Shaping Communities for a Brighter Tomorrow
P: 02 9902 7100
W: https://bright-duggan.com.au/ E: customercare@bright-duggan.com.au
Vital Strata
Strata Made Simple
P: 02 9008 1112
W: https://www.vitalstrata.com.au/ E: hello@vitalstrata.com.au
ASM – Australian Strata Management
Helping Strata Communities Thrive
P: 1300 776 226
W: https://asmstrata.com.au/ E: info@asmstrata.com.au
Sky Living Strata
Providing a superior customer experience
P: 02 9299 1100
W: https://www.skylivingstrata.com.au/ E: enquiries@skylivingstrata.com.au
SSKB Strata Managers
A Positive Difference in Strata
P: 07 5504 2000
W: https://sskb.com.au/ E: sskb@sskb.com.au
Strata Central
Boutique Strata Management Services
P: 02 8036 5518
W: https://stratacentral.com.au/ E: enquiries@stratacentral.com.au
Acumen Strata
Tailored Strata Management Solutions
P: 02 7253 5820
W: https://www.acumenstrata.com.au/ E: info@acumenstrata.com.au
Quantum United Management
Creating vibrant and connected communities
P: 61 383 608 800
W: https://www.quantumunited.com.au/ E: info@quantumunited.com.au
STRATA EVOLUTION
Strata Management Done Right P: 1300 819 677
W: https://strataevolution.com.au/ E: info@strataevolution.com.au
Beaches Strata Pty Ltd
Your Trusted Strata Partner P: 02 7252 2141
W: https://www.beachesstrata.com.au/ E: hello@beachesstrata.com.au
Centric Strata
Centralised. Excellence. Unmatched Service P: 1300 017 211
W: https://www.centricstrata.com.au/ E: info@centricstrata.com.au
Strata HQ
Strata made simple P: 02 9420 2066
W: https://www.stratahq.com.au/ E: daniel@stratahq.com.au
Townhouse Strata PTY Ltd
Strata Management with a Difference P: 02 4971 0363
W: https://www.townhousestrata.com.au/ E: alan@townhousestrata.com.au
MJ Engineering Projects
Remedial Consultant Engineers
P: 1800 953 935
W: https://mjengineeringprojects.com.au/ E: info@mjengineeringprojects.com.au
Klaar
The Strata Building Specialists
P: 02 8003 4547
W: https://klaar.com.au/ E: build@klaar.com.au
Altec Building
Remedial Building & Waterproofing
P: 02 9744 2039
W: https://www.altecbuilding.com.au/ E: info@altecbuilding.com.au
Building Matters Assist
Project management and general building consulting
P: 0414 946 032
W: https://www.bmassist.net.au/ E: rob@bmassist.net.au
Linkfire Pty Ltd
Your Essential Safety Partner
P: 1300 669 439
W: http://www.linkfire.com.au/ E: sales@linkfire.com.au
2020 Fire Protection
Experts in Fire Protection for Strata
P: 1300 340 210
W: https://www.2020fireprotection.com.au/ E: service@2020fire.com.au
Fire Safety Constructions
Compliant Specialist since 1999
P: 02 9945 3499
W: http://www.firesafetyconstruction.com.au/ E: info@firesafetyconstructions.com.au
Profire
An Honest and Transparent Fire Maintenance Service
P: 02 9948 4494
W: https://www.profireaustralia.com.au/ E: office@profireaustralia.com.au
ENM Solutions
Providing Solutions for Embedded Networks
P: 1300 000 366
W: https://www.enmsolutions.com.au/ E: info@ENMSolutions.com.au
Energy On Pty Ltd
P: 1300 323 263
W: https://www.energyon.com.au/ E: EnergyServices@EnergyOn.com.au
Altogether Group
Power.Water.Data
P: 1300 803 803
W: https://altogethergroup.com.au/home-business/ E: eaustin@altogethergroup.com.au
Humenergy
People, innovation and value sharing
P: 1300 322 622
W: https://www.humenergy.com.au/ E: Info@humenergy.com.au
Fair Water Meters
Retrofit sub-metering specialists
P: 1300 324 701
W: https://fairwatermeters.com.au/ E: info@fairwatermeters.com.au
Stormwater Sydney
Inspection, Repair and Maintenance of drainage assets
P: 1300 741 003
W: https://stormwatersydney.com/ E: admin@stormwatersydney.com
Danrae Group
Remedial Waterproofing & Building Specialists
P: 1800 326 723
W: https://www.danraegroup.com.au/ E: enquiries@danrae.com.au
Reztor Restoration
24/7 Strata Water, Fire & Mould Restoration
P: 1800 739 867
W: https://reztor.com.au/ E: admin@reztor.com.au
Asset Strata Valuers
Leaders in Strata Property Valuations
P: 1800 679 787
W: https://assetstratavaluers.com.au/ E: workorders@assetstratavaluers.com.au
Windowline Pty Ltd
Replacement window and door specialists
P: 02 8304 6400
W: https://windowline.com.au/ E: info@windowline.com.au
ASQB Pty Ltd
Window & Door Repairs + Window Safety Compliance
P: 02 9785 7893
W: https://www.asqb.com.au/ E: service@asqb.com.au
The Window Guy
Don’t choose any guy, choose The Window Guy!
P: 1300 663 664
W: https://www.thewindowguy.com.au/ E: info@thewindowguy.com.au
Clear Edge Frameless Glass
Energy Efficient Balconies for Elevated Living
W: https://www.clearedgeglass.com.au/ E: sales@clearedgeglass.com.au
Tinworth & Co
Chartered Accountant & Strata Auditors
P: 0499 025 069
W: https://www.tinworthaccountants.com.au/ E: caren.chen@tinworth.com
Matthew Faulkner Accountancy
Strata Auditing specialists
P: 0438 116 374
W: https://www.mattfaulkner.accountants/ E: matt@mattfaulkner.accountants
Incite Accountants & Advisors
Provides a service that delivers the outcomes
P: 02 8067 9015
W: https://www.inciteaccountants.com.au/ E: admin@inciteaccountants.com.au
Astute Accounting Service
We Serve You Better
P: 02 8011 4797
W: https://astuteservice.com/ E: contact@astuteservice.com
Strata Solve
Untangling strata problems
P: 0419 805 898
W: https://stratasolve.com.au/ E: chris@stratasolve.com.au
Tender Advisory
Tender Solutions: Consult. Procure. Support.
P: 0435 893 670
W: https://tenderadvisory.com.au/ E: info@tenderadvisory.com.au
Property Recruitment Partners
Recruitment Solutions Tailored for You
P: 02 8313 5591
E: aaron@propertyrecruitmentpartners.com.au
sharonbennie – Property Recruitment
Matching top talent with incredible businesses
P: 0413 381 381
W: https://www.sharonbennie.com.au/ E: sb@sharonbennie.com.au
Lannock Strata Finance
Simplifying strata funding
P: 1300 851 585
W: https://lannock.com.au/ E: strata@lannock.com.au
Firstrata Finance
Real Choices. Real Support.
P: 1800 59 59 00
W: https://firstratafinance.com.au/ E: enquiries@firstratafinance.com.au
StrataLoans
The Experts in Strata Finance
P: 1300 785 045
W: https://www.strata-loans.com/ E: info@strata-loans.com
ABN Lift Consultants
A team of friendly, open minded professionals
P: 0468 659 100
W: https://www.abnlift.com/ E: andrew@abnlift.com
Innovative Lift Consulting Pty Ltd
Australia’s Vertical Transportation Consultants
P: 0417 784 245
W: https://www.ilcpl.com.au/ E: bfulcher@ilcpl.com.au
The Lift Consultancy
Trusted Specialised Advice
P: 07 5509 0100
W: https://theliftc.com/ E: sidb@theliftc.com
Tony Isgroves Paint & Decorate
Painting Happiness- With a Seven Year Guarantee
P: 9437 1997
W: https://paintanddecorate.com.au/ E: office@paintanddecorate.com.au
Higgins Coatings Pty Ltd
Specialist painters in the strata industry
W: https://www.higgins.com.au/ E: info@higgins.com.au
CPR Facade Upgrade Specialists
We clean, repair & repaint multi-storey buildings
P: 0493 651 643
W: https://cprfacadeupgrades.com.au/ E: info@facadeupgrades.com.au
Terra Australis Painting Services
Terra Australis Painting Services
P: 0497 545 289
W: https://www.terraaustralispainting.com.au/ E: info@terraaustralispainting.com.au
K2 Rope Access Pty Ltd
Buildings Facade Painting & repairs
P: 0451 182 327
W: https://www.k2ra.com.au/ E: info@k2ra.com.au
Strata Insurance Solutions
Advice You Can Trust
P: 1300 554 165
W: https://www.stratainsurancesolutions.com.au/ E: info@stratainsurancesolutions.com.au
Whitbread Insurance Brokers
Empower Your Vision
P: 1300 424 627
W: https://www.whitbread.com.au/ E: info@whitbread.com.au
CHU Underwriting Agencies Pty Ltd
Specialist Strata Insurance Underwriting Agency
W: https://www.chu.com.au/ E: info@chu.com.au
Strata Community Insurance
Protection for your strata property. And you.
P: 1300 724 678
W: https://www.stratacommunityinsure.com.au
E: myenquiry@scinsure.com.au
Flex Insurance
Strata insurance made by you.
P: 1300 201 021
W: https://www.flexinsurance.com.au/ E: info@flexinsurance.com.au
Driscoll Strata Consulting Knowledge | Experience | Service
P: 0402 342 034
W: https://driscollstrataconsulting.com.au/ E: enquiries@driscollstrataconsulting.com.au
CRM Brokers
The smart insurance choice
P: 1300 880 494
W: https://www.crmbrokers.com.au/ E: crmstrata@crmbrokers.com.au
Strong Insurance
Fast & efficient strata insurance across Australia
P: 1800 934 099
W: https://www.stronginsurance.com.au/strata-quote E: admin@stronginsurance.com.au
Body Corporate Brokers
United, Protecting Communities
W: https://bcb.com.au/ E: sarah.johnson@bcb.com.au
BAC Insurance Brokers
Specialists in Strata. Partners You Can Trust.
P: 02 9360 2244
W: https://www.bacbrokers.com.au/ E: broking@bacbrokers.com.au
Lifestyle Clotheslines
Clothesline and washing line supplier & installer
P: 1300 798 779
W: https://www.lifestyleclotheslines.com.au/ E: admin@lifestyleclotheslines.com.au
Arrow Abseiling Pty Ltd
Window cleaning, repair and maintenance
P: 02 8957 3693
W: https://www.arrowabseiling.com.au/
E: contact@arrowabseiling.com.au
Waste Clear Pty Ltd
Towards a better tomorrow
P: 1300 525 352
W: https://wasteclear.com.au/ E: admin@wasteclear.com.au
Sydney Gutter Cleaning
SGC are a leading team in roof and gutter services
P: 02 8310 6770
W: https://www.sydneyguttercleaning.com.au/
E: info@sydneyguttercleaning.com.au
Pristine Window and Gutter Cleaning
Honesty, integrity and quality!
P: 02 9533 4476
W: https://pristinewindowandguttercleaning.com.au/ E: admin@pwgc.com.au
PM Services Australia
Client-side Project Management Services
P: 02 9221 1490
W: https://www.pmservice.com.au/ E: info@pmservice.com.au
Projx PM
Project Managers for Strata remedial projects
P: 0421 274 426
W: https://www.projx.pm/ E: rossl@projx.pm
QUATRIX PTY LTD
Intercoms, Access Control, CCTV, Data, etc.
P: 02 9554 3487
W: https://www.quatrix.com.au/ E: info@quatrix.com.au
Lock, Stock & Barrel Locksmiths Pty Ltd
P: 0411 700 072
W: https://www.lsblocksmiths.com.au/ E: info@lsblocksmiths.com.au
People First
P: 0419 211 683
W: https://ferst.com.au/ E: gary.cheeseman@ferst.com.au
Install My Antenna
Professional TV Antenna Service For You Today
P: 1300 800 123
W: https://www.installmyantenna.com.au/ E: info@installmyantenna.com.au
Apt Roofing Pty Ltd
Everything Roofing!
P: 02 9666 7373
W: https://www.aptroofing.com.au/ E: admin@aptroofing.com.au
Cross City Roofing Pty Ltd
Always one step ahead
P: 0435 848 688
W: https://www.crosscityroofing.com.au/ E: sydney@crosscityroofing.com.au
Building and Facilities Manager
P: 1800 00 LUNA (5862)
W: https://www.luna.management/ E: info@luna.management
BME Group
Re-Defining the Standards of Building & Facilities
P: 02 8283 7531
W: https://bmegroupbuildingmanagement.com.au/ E: lachlan.hunt@bmegroup.com.au
Alliance Management Services
The Dedication & Commitment Your Building Deserves
P: 0466 533 320
W: https://alliancemanagementservices.com.au/ E: info@alliancemanagmentservices.com.au
PowerUp Engineering
Car Stackers, Car Hoists and Turntables
P: 02 9170 0698
W: https://powerupengineering.com.au/ E: info@powerupeng.com.au
NeatWeeds Gardening
Reliable garden care for homes and strata
P: 0416 651 147
W: https://www.neatweeds.com.au/ E: support@neatweeds.com.au
As of April 2022, The Strata Magazines received a national audience engagement of around 20,000 views within one month of their release.
For the Strata Magazine Media Kit
LookUpStrata’s Newsletters have a national audience of just under 20,000 subscribers.
For the National Newsletter Media Kit