Volume 3 Issue 2 201 6
RECORD SALES FOR PIMLICO PLUMBERS
Sinead Fitzmaurice: Co-Founder of TransferMate and Group CFO of Taxback tells us how she was driven to become one of the most powerful women in Fintech. Page 24
Pimlico Plumbers has achieved record sales of £29.02m for its financial year 201 5-1 6, buoyed by a growing trend for planned out-of-hours job booking from commercial and private customers.
The central London-based company has seen turnover increase by 1 6.1 percent (£3.97m) on its previous financial year, which has been delivered through 45 consecutive months of record sales. Pimlico Plumbers ended its financial year in May 201 6 with sales of £2.62m, 21 percent up on the equivalent month in 1 4-1 5, which was the third highest month for sales behind November 201 5 (£2.65m) and January 201 6 (£2.93m). The growth has been supported
by a sustained programme of investment in the business, which provides a range of home services including plumbing and heating, electrical, drains, roofing, carpentry, small building works and appliance installation and maintenance. In addition to its ongoing investment in its Lambeth-based headquarters, which features one of central London's largest 24-hour contact centres, and upgrades to its technology systems, the company has also grown its workforce. More than 25 engineers and a dozen support staff joined the business in the last financial year to help meet demand from customers. Read the full story and exclusive interview with Pimlico Plumbers Founder and MD, Charlie Mullins, on page 12.
Mark Runiewicz asks if your business is structured for Brexit. Page 8
How to get your team working together in uncertain times. Page 34